oticon Vigo Connect, Vigo Pro Connect Fittings Manual

Vigo Connect Fitting Guide

The Complete Guide to Fitting Vigo Pro Connect and Vigo Connect
using Genie 2009.2

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Introducing Vigo Connect and Genie 2009.2

Vigo Connect is available in two complete families – Vigo
Pro Connect and Vigo Connect. Powered by Oticon’s industry
leading RISE platform and 8 kHz of bandwidth, Vigo Connect
delivers superior sound quality, wireless connectivity and ad­vanced artificial intellegence in the form of Decision Maker2
(DM2), which automatically optimizes the speech to noise
ratio in all situations.

Key Vigo Connect features:

• Wireless connectivity

• Decision Maker2, (DM2)

• Multi-band Adaptive Directionality

• TriState Noise Management with Voicefinder

• DFC2

• Automatic Adaption Manager

• VC Learning

Vigo Connect is available in all styles
from sleek, elegant colored mini BTEs
with the choice of battery size 312 or 13,
BTE Power (battery size 13), RITE and
RITE Power* to ITE, ITC and CIC.

In terms of performance, features and styles, no other mid­priced hearing instrument delivers so many benefits and so
much flexibility compared to size.

* For guidance on how to fit Vigo Connect RITE Power refer to

the RITE Power Fitting Guide.

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Vigo Connect RITE 43

Selecting Speaker Unit Length 44
Speaker Unit L/R-Marking 45
Speaker Unit Size 45
Attaching the Speaker Unit 46
Replacing the Speaker Unit 47
Attaching the Ear Grip 47
Taking off the Ear Grip 49
Inserting and placing the device on the ear 49
Shaping the Speaker Unit 50

Vigo Connect BTE Corda2 52

Ear Pieces 54

Fitting Range for Vigo Connect RITE 55
Fitting Range for Vigo Connect BTE 13 with Corda2 55
Selecting Dome 56
Choosing the correct size of Domes 58
Changing the Dome 59
RITE Mold 60
Short Vents 61
Canal 62
Long Vents 62
Attaching the RITE Mold 63
Taking off the RITE Mold 65
Corda2 Custom Mold and Canal 66
Fitting Corda2 with Molds in Genie 67

Content

Connecting to Genie 6

Fitting Vigo Connect in Genie 8

nEARcom 8
Family Step 10
Structure in Genie 11
Selection Step 12
Fitting Step 13
Program Manager 15
Adaptation Manager 16
Automatic Features 17
Other Tools 18
Live Demonstration 20
Analyzer 22
Fitting Assistant 24
Real Ear Measurements 25
End Fitting 26
Buttons and Beeps 27
Double Button on BTE and RITE 28
Phone and Accessories 29
User Instructions 30

ConnectLine™ 33

Pairing Guide and Daily Use 34

Streamer and Cell Phones 35

Pairing 35
Daily Use 35

Streamer and the TV adapter 37

Pairing 37
Daily Use 37

Streamer and the Phone adapter 38

Pairing 38
Daily Use 38

Audio Streaming 40

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Connecting to Genie

Vigo Connect is programmed using the Genie fitting
software compatible with NOAH 3.0. Oticon program­ming cable #3 (right and left) is used to program all
devices.

Programming Adaptors

Flex connect for CIC
Programming shoe for all RITE and BTE models
Programming adaptor for HS/LP and ITC

Connecting the Programming shoe to BTE or RITE

1. Open the battery door on the instrument and slide the

programming shoe into the guide as shown. Insert battery.

2. Close the battery door and attach the HI-PRO or

NOAHlink cable.

Connecting the Programming adaptor to HS/LP and ITC

1. Open the battery door and slide the programming

adaptor into the battery door as shown. Make sure the
red arrow marking on the adaptor is next to the + marking
on the guide.

2. Close the battery door and attach the HI-PRO or

NOAHlink cable.

Cordless Fitting with nEARcom

3. With nEARcom you have the possibillty of escaping

from the cable jungle and fitting Vigo Connect instruments
cordlessly. To learn more about cordless fitting with
nEARcom, see page 8.

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nEARcom

For greater flexibility and comfort use nEARcom without
cables to fit Vigo Connect instruments.

To prepare Genie for nEARcom, see the nEARcom Quick
Guide.

Detect the instruments

1. Insert fresh batteries into the instruments and switch

on the instruments.

2. Lay nEARcom on the table and place the instruments

in the middle of the neck loop.

3. Click Detect for cordless programming.

Instruments which have never been programmed must be
assigned to the correct side – left and right – in Genie.
Use a BEEP test as follows:

To identify the instrument keep it in the middle of the
neck loop and click BEEP. The instrument will beep for
6 seconds.

While the instrument is beeping, remove it from
nEARcom and listen to it.

If the instrument does not beep, return it to the middle of the
neck loop, click the Change side icon 1 and click the same
BEEP. Listen to the instrument again.

Click Continue and proceed with the fitting.

Cordless programming

Wired programming

1

Fitting Vigo Connect in Genie

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Family Step

Click ‘Detect’ to detect connected instruments. Genie will
display what has been detected. Click Continue to go to the
selection screen.

Note: You can simulate a fitting by selecting ‘Vigo Connect’
from the Family circle. Select Vigo Pro Connect or Vigo
Connect from the second level screen that opens.

Structure in Genie

The Organizer – Horizontal Navigation

1. Client: Appears only when running Genie outside NOAH.

2. Counseling: Appears only if Gateway has been installed.

3. Family: Selection of all hearing instrument families.

4. Selection: Select instrument styles and features.

5. Fitting: Verifying and fine tuning of settings.

6. End Fitting: Verify and set user operated buttons

and link Streamer.

Task Pane – Vertical Navigation

In each organizer step there is a Task Pane that gives access
to tools and links related to where you are in the fitting
process.

1 2 3 4 5

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Selection Step

Vigo Connect comes in all styles from CIC to BTE Power
including RITE (Receiver In The Ear).

Vigo Connect has a number of options. Not all options are
available in all styles. If a style is selected, only the options
available in that style will be visible. If a style has not been
selected, select the relevant features you want and Genie will
display available instruments that match your criteria.

Auto Phone will ensure that the instrument automatically
switches to a dedicated phone program (either telecoil or
microphone) when a phone is held to the ear.

If you are fitting Streamer to the Vigo Connect instruments,
select Streamer in the feature list.

If you are working with Corda2, select or detect the BTE 312
or 13 and select Corda2 under Earpiece. For RITE select Dome
or RITE Mold.

In the Personal Profile you can provide extra information
and thereby get a more individualized fitting for your client.

Fitting Step

The connection bar indicates whether the instrument is either:
Not Connected (Grey); Connected with data changed in Genie but
not saved in the instrument (Yellow); or, Connected with settings
programmed and stored in the instrument (Green).

The Adaptation Manager provides easy access to a gradual
acclimatization process in three steps. Changing steps effect
gain, compression and the frequency response.

Instruments can be fine tuned in each of 8 independent fre­quency channels in Vigo Pro Connect and 6 in Vigo Connect.
By default, the channels are gathered in three regions: LF, MF
and HF channels.

Soft (50 dB SPL) and Loud (80 dB SPL) input levels can be
adjusted. Select both LF, MF or HF controls by clicking the LF,
MF or HF button in the table. By selecting “All”, all gain con­trols will be selected. The colors of the control values are blue
(left) and red (right) when the device is at prescribed settings.

If the control value is no longer at prescribed settings,
the value turns black.

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Adjusting the fitting controls

By clicking the <> each or all of the three regions can be
expanded to display all the underlying frequency channels.

Click to display the MPO controls for each region or channel.

Adjust the gain controls in 1 dB steps in the selected fields.

MPO is displayed in dBHL while gain is displayed in dB (IG).

RITE/Corda only:

For RITE instruments and BTE 312 or 13 instruments with Corda2
with domes no low-frequency gain is provided in the initial
setting due to the dominating natural sound.
Therefore the LF region is disabled in the fitting. If you want to
make adjustments in the LF region, expand the region and
you will get access to the underlying frequency channels.

Program Manager

In the Program Manager you can activate, configure, delete,
and change the order of the programs.
For general programs you can choose between the NAL NL1
and DSL v5.0 fitting rationales.
Two phone programs exist, Microphone (M) or telecoil (T).
You choose whether you want to activate the program on the
left or right ear. By default a copy of P1 reduced will be placed
in the other instrument.

If you have an Auto Phone in the instrument, you can activate
the automatic functionality in the lower right corner.
You do not have to add a Phone program in P2 – P4. You can
choose whether the program should be a Microphone or a
Telecoil program (when Telecoil is available). This program is
configured either here or in the End Fitting Step.

If you are fitting Streamer to your Vigo Connect instruments,
adjustments to Streamer programs are done in the End Fit­ting step.

BTE instruments are compatible with DAI and FM shoes and
RITE instruments are compatible with the DAI shoe. When the
shoe is attached to the instrument, you will automatically
have access to two extra programs:

• DAI/ FM + Microphone (default) and

• DAI/FM only.

The two programs are based on the settings in P1.
Any adjustments are handled in the End Fitting step.

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Automatic Features

The Decision Maker2 ™ system automatically controls five
premium instrument features: Multiband Adaptive Direc­tionality, TriState Noise Management with Voice Finder,
Automatic Adaptation Manager, VC Learning, and Dynamic
Feedback Cancellation 2.

In the Automatics section you can enable or disable the
Directionality and Noise reduction in Vigo Pro Connect and
Vigo Connect instruments.

TriState Noise Management uses Voice Finder to detect if
speech is present or not. Noise Reduction will be applied to
provide comfort in noisy situations without compromising
important speech cues. (Vigo Connect has modulation based
noise management).

Multiband Adaptive Directionality is designed to provide
benefit from Directionality in situations where the
Speech-to-Noise ratio can be improved.(Vigo Connect has
Adaptive Directionality Tri mode).

Automatic Adaptation Manager

The three step Adaptation Manager helps clients gradually
adjust to the full response of hearing instruments.

Set the Adaptation Manager

1. New users

2. Semi-experienced and experienced users

3. Experienced users.

Verify the prescribed setting, for example by using the
various built-in sounds and sound environments in Genie.

Automatic Adaptation Manager

Specifying the transition time between steps allows for an
automatic and smooth acclimatization period.

1. Check to activate the Automatic Adaptation Manager.

2. Set the initial and final step for the adaptation process.

3. Specify the adaptation time.

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Identity Selector:

In the Identity Selector you can change between the different
identities. If any fine tuning has been done in the current
Genie session, it is also possible to change between fine
tuned and prescribed identities.

Note: Identities and the Identity Selector are only available
for the NAL-NL1 rationale.

Other Tools

Acoustics:

Use the Acoustics tool to change vent size or dome type.

Feedback Manager:

This is a fast and effective way to set the instrument’s
feedback limits to ensure that no static feedback is present,
however the introduction of DFC2 makes this almost unnec­essary.

If feedback occurs, run the FBM from P1. The feedback limits
will be applied to all programs in the hearing instrument.

Note: It is not possible to adjust the controls above the new
feedback limit. Gain limits applied to the control setting
depend on whether the DFC2 system is active or not.
This means that gain can be increased more when the DFC2
is enabled.

All Vigo Connect instruments have Dynamic Feedback Cancel­lation2 that contributes to the instruments’ superb sound
quality.

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Live Demonstration

Live Demonstration is designed to show in real-time how

Vigo Connect evaluates the listening environments in several
dimensions. Live Demonstration consists of three elements:
Amplification, Directionality and Noise Management. Live
begins automatically once an instrument is connected.

You can pause Live by clicking the On/Off button on the left.
To demonstrate the response for one ear at a time, select L
or R to switch between ears. Play the relevant sound environ­ments suggested in the tabs to support your demonstration.

The Amplification tab shows the actual aided response
(output) vs. the unaided input, as well as both (input and
gain). Use the ear icons to switch between ears when demon­strating one ear at a time. Use the mute button to temporarily
let the patient compare the sound of the instrument with an
unaided response.

The Directionality tab displays the current directionality
mode of both instruments: Surround, Split or Full. The icons
on each side indicate what directionality mode each instru­ment is in.

Noise Management shows how much noise is reduced by
the Noise Management system in each fitting channel and
how speech is preserved. The right and left panels show the
sound environment
(Quiet, Speech, Speech in Noise, Noise or Wind) as it is
detected by each instrument.

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Analyzer

Vigo Connect’s Analyzer displays instrument usage and
environmental data. After the instruments are programmed in
Genie and switched on, they start to collect data and learn.
At a follow-up visit you can open Analyzer and see the ac­quired statistics.

Vigo Connect does not log information while connected to
Genie.

Summary provides an overview of the data and learning
collected in the instrument.

Usage displays total instrument and program usage.

Volume control is active for instruments with a volume

control and analyzes the use of it.

Signal processing: the Envirogram summarizes the overall
sound levels for all general programs.

VC Learning (only available in Vigo Pro Connect) is a feature
that helps the Vigo Pro Connect instruments adapt to user
preferences and sound environment over time. The instru­ments will register the preferred volume setting in specific
situations dependent on level (Soft and Loud) and content
(Speech, Speech in Noise and Noise) and automatically
adapts to the preferred setting.

Configuration: Under configuration you can disable VC Learn­ing and Analyzer by deselecting the checkboxes.

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Fitting Assistant

The Fitting Assistant is a tool designed to deal with common
problems that require adjusting the hearing instrument at
the fitting or follow-up visit.

To operate the Fitting Assistant, select the tab that expresses
the client’s complaint and then a control (such as Loudness).
Click the control to adjust it.

The adjustments made in the Fitting Assistant are immediately
visible in the graphs. When you open the tool in the future,
you can see how far from the starting point (the middle)
the controls have been moved.

The Fitting Assistant can be used individually for each
program in the instrument.

Real Ear Measurements

The Genie REM tool lets you verify your fitting by comparing
your Real Ear Measurement equipment with Genie.

Use the tool to activate or deactivate advanced features to
match the purpose of the measurement.

In order to compare your measurement to target and simu­lated curves in Genie, make sure that the Genie curves are
based on the same signal type and level as measured.

Note: For custom instruments you cannot verify the Direction­ality when the programming cable is in the instrument.
Also, the response in REM can be affected by interference
of the programming cable.

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End Fitting

The End Fitting step covers all tools that are related to user
operations of the instrument as well as Oticon Streamer

The Save and Exit screen contains information about the
Vigo Connect instruments. It also gives you the possibility to
link Streamer to the instruments.

To link Oticon Streamer to the instruments, click “Read serial
number” and follow the instructions provided on the screen.
If your instruments are connected via HI-PRO you cannot use
the automatic read-out. Instead you need to type in the serial
number of your Oticon Streamer. You find the number in the
silver area on the back of Streamer.

Buttons and Beeps

In the Button and Beeps you define the functionality of the
available buttons, volume control and beeps on the instru­ments.

This is the place where you choose whether you want the
buttons to affect both instruments at the same time by clicking
the Binaural Coordination button next to the operation you want
handled.

You have the option of including a Mute function in the buttons.
By default this is set to off. When turned on, the Mute func­tion can be activated by the client with a long push on
the button.

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Double Button on BTE and RITE

For BTE and RITE instruments you can choose to make the
control work as program change buttons, or as a volume control,
or both. Discuss with your client which operation should be
included in the instruments. If there is a need for both Volume
Control and Program Change, then you need to consider if you
want both operations on both instruments. Alternately, you can
configure one instrument with program change functionality and
the other with volume control functionality. Remember to enable
binaural coordination to make sure that changes are applied to
both instruments with this configuration.

If you choose to have either the program change or volume
control in the button, this is activated by a short push on
the button. If you choose to have both functionalities in the
instrument, then the volume control is activated by a short
push on the button while a program change is activated by
a medium-long push.

In the User Instruction task you can print the button configu­ration and include it in the Instructions For Use to provide the
information for your client.

Beeps

The Beeps tab is used to define the audible alerts for pro­gram and volume control changes as well as decide when
there should be audible alerts in the instruments.

Phone and Accessories

The Phone and Accessories tool provides an overview of the
phone programs and it helps you to define the functionality of
Auto Phone programs, Streamer programs and DAI/FM pro­grams when relevant.

For Auto Phone programs you can enable or disable the
functionality and choose whether the program should be a
Microphone or a Telecoil program (when Telecoil is present).

In the Streamer tab you can link Streamer to the Vigo Connect
instruments if you haven’t done so at the Save and Exit
screen. You can also set the relationship between Streamer
and microphone signals for Phone conversations as well as
for microphone signals for TV listening.

On the DAI/FM tab you can choose to boost the DAI/FM
signal in situations where both DAI/FM and the microphones
on the instruments are active.

Note: FM is only available in BTE instruments.

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User Instructions

This tool indicates how the buttons are configured on the
Vigo Connenct instruments. Use this tool to instruct the client
in the operations possible on each instrument. It is possible to
print the information for the client, so they can take it home.

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ConnectLine™

ConnectLine is a range of solutions that wirelessly connect
Vigo Connect instruments and Streamer to:

• Hands-free phone conversation on cell phones

• Landline phones

• Sound and music from TV, radio, music players, computers

and other devices

• Remote control of the HI. Operate the volume control and
program change on the Vigo Connect instruments

Streamer wirelessly transmits sound from the phone, the TV
etc. to both hearing instruments and thereby tremendously
improves the overall sound quality and speech to noise ratio.

Streamer connects wirelessly to Bluetooth cell phones.

The TV adapter wirelessly transmits sound from the TV
to Streamer.

The Phone adapter acts as a wireless connection between
the Streamer and a landline phone.

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Streamer and Cell Phones

Pairing Guide and Daily Use

Before using Streamer with a Bluetooth cell phone, the
TV, or other Bluetooth devices, Streamer must be paired to
each of these devices. Pairing means a wireless link is estab­lished between the two units, enabling them to identify each
other and communicate whenever they are turned on and
within range of each other. Pairing is done by placing both
units into pairing mode. The units automatically will search
and find each other.

Adjusting Volume

Use the Up/Down button on Streamer to adjust the phone
volume level in the hearing instruments.

To adjust the volume, press Up or Down shortly. Repeat the
short press to do further adjustments.

Note:The volume level when streaming set by Streamer is
memorized. The next time your client is watching TV/making
a phone call, the memorized volume level will be applied.
The memorized volume level is reset when the “Connect”
function is turned off.

Muting the hearing instrument microphones

By default, the hearing instrument microphones are enabled.
To mute the microphones in order to hear the phone conversa­tion better, press and hold the Volume button for 2 seconds
(up or down).

Pressing the Volume button for 2 seconds again activates
the hearing instrument microphones.

Note: the microphone state is memorized for each streaming
application by Streamer. Next time your client is watching
TV/making a phone call, the memorized microphone state
will be used.

The memorized microphone states are reset when the
“Connect” function is turned off.

Pairing

Prepare the cell phone:

1. Refer to the manual of the cell phone for detailed instruc-

tion on how to conduct the pairing (normally, it is referred
to as “find new audio equipment”). Set up the cell phone
as instructed.

Note: For further information refer to the pairing guide
located on www.oticonusa.com

Prepare Streamer:

2. Confirm that the key lock is deactivated.

3. Press the Streamer Bluetooth button for 5 seconds until

the blue light starts flashing rapidly.

The two devices are now establishing a connection to
each other.

Cell phone handling:

4. When the cell phone has received Streamer information,

‘Streamer 1.2’ will appear in the display.

5. Go to ‘Streamer 1.2’ in the cell phone display and
press select.

6. You will now be prompted for a pincode: all Streamer pin-

codes are four zeros (   ) – note, that just like for other
pincodes the 0’s most probably will appear as asterisks (*).

7. Streamer and the cell phone are now paired.

The pairing is done only once. If the phone is switched off
or the Streamer battery is drained, the units will remained
paired when turned on again.

Daily Use

Phone calls with Streamer

Streamer must be within 10 meters of the cell phone.
Wear Streamer around the neck in the neck strap. (It is an
antenna).

The Bluetooth connection must be active in order for the
wireless connection between Streamer and the cell phone to
work:

Press and hold the Connect button for 2 seconds until the
blue light turns on. After one minute the blue light will auto­matically go into sleep mode to prolong battery lifetime.

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Streamer and the TV adapter

(For installation of the TV adapter refer to the Installation
Guide and Genie Instruction Videos).

Pairing

1. In order to prepare the TV adapter and Streamer as a pair,

the devices must be placed close together. Place Streamer
right next to the plugged-in TV adapter (less than 30 cm /1
ft between devices).

2. Assure that Streamer’s key lock is deactivated.

3. Press Streamer Connect button for 5 seconds until the blue

light starts flashing rapidly.

4. The two devices are now establishing a connection to
each other.

5. Within one minute the TV adapter connects to Streamer
and pairing is complete.

– The orange STATUS indicator on the TV adapter shows

a solid light.

Pairing is done only once and will normally not have to be
repeated.

Daily Use

TV listening

Wear Streamer around the neck with the neck strap.
Streamer must be within 10 meters from the TV adapter.

START sound

Press the Audio button shortly. Streamer connects to
the TV adapter.
After a few seconds the orange solid light is shown on
Streamer and the TV adapter.
The hearing instruments will receive the TV sound.

STOP sound

Press the Audio button shortly.
Streamer disconnects from TV adapter.
All orange lights turn off and the hearing instruments return
to the standard program (P1).

Note: The Connect function on Streamer must be activated to
allow transmission from the TV. If not active, it automatically
turns on when starting TV listening. Deactivating the Connect
function must be done manually with the Connect button.

To turn off the blue light immediately, activate the key lock
slider.

Incoming calls

A ringing tune is heard in the hearing instruments and
the green rim light around the Phone button flashes.

Answer

Press Streamer’s Phone button shortly. Streamer answers
the call and the green rim light will switch to solid light.
The call is now directed into the hearing instruments.
Talk in the direction of the microphone on Streamer.

Hang up

Press Streamer’s Phone button shortly. Streamer hangs
up the call, the green rim light turns off and the hearing
instruments return to the previous program.

Make a call

Use the mobile phone to make the call. When the call goes
through, talk into Streamer – do not press the Phone button
on Streamer.

Microphone

(Volume/program change) Up/Down

Key Lock

Phone

Music Connection e.g. MP3

Connect

Audio (TV/music)

Battery Indicator

Power

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The call is now directed into the hearing instruments.
Talk in the direction of the microphone on Streamer.
The red status indicator on the Phone adapter flashes during
the call.

Hang up

Press Streamer’s Phone button shortly.
Streamer hangs up the call, the green rim light turns off and
the hearing instruments return to the previous program.

– The red status indicator on the Phone adapter switches

to solid light.

Make a call

1. Press Streamer’s Phone button shortly (or shortly press

the red Phone button on the Phone adapter). You will now
hear the dial tone in the hearing instruments. The green
rim light shows solid light on Streamer’s Phone button.

2. Pick up the phone/phone receiver and dial the phone

number.

3. Turn off the phone or put the phone receiver back down.

– The red status indicator on the Phone adapter flashes

during the call.

Hang up

Press Streamer’s Phone button shortly.
Streamer hangs up the call, the green rim light turns off, and
the hearing instruments return to the previous program.

– The red status indicator on the Phone adapter switches to

solid light.

Make sure that the phone is turned off, or the receiver is
back on!

Streamer and the Phone adapter

(For installation of the Phone adapter refer to the Installation
Guide and Genie Instruction Videos).

Pairing

In order to prepare the plugged-in Phone adapter and
Streamer as a pair, both devices are set into paring mode at
the same time.

1. Assure that Streamer’s key lock is deactivated.

2. Press Streamer Connect button for 5 seconds until the blue

light starts flashing rapidly.

3. Press the red Phone button on the Phone adapter for

5 seconds until the red status indicator flashes.

4. Within half a minute the Phone adapter connects to

Streamer and pairing is complete.

5. The red status indicator of the Phone adapter gives a solid

red light.

6. The blue light in the Streamer Connect button gives solid

light for 5 seconds and then shows slow fading light.

Pairing is done only once and will normally not have to be
repeated.

Daily Use

Phone calls with Streamer

Wear Streamer around the neck in the neck strap.
The Connect function must be active in order for Streamer
and the Phone adapter to work:

Press and hold the Connect button for 2 seconds until the
blue light turns on. After one minute the blue light will
automatically go into sleep mode to prolong battery life.
To turn off the blue light immediately, activate the key lock
slider.

Streamer must be within 10 meters of the Phone adapter and
the red status indicator on the Phone adapter must show
solid light.

Incoming calls

A ringing tune is heard in the hearing instruments and
the green rim light around the Phone button flashes.

Answer

Press Streamer’s Phone button shortly. Streamer answers
the call and the green rim light will switch to solid light.

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Accepting phone calls during audio streaming
(wired or wireless)

If a phone call is accepted while the audio signal is activated,
the phone call will receive priority.

When the phone call is over Streamer will return to audio
streaming.

Audio Streaming

Streamer can stream audio signals from radio, PC, MP3
players or other devices.

Audio sources using Bluetooth can be paired to Streamer
to stream music etc. wirelessly. Other audio sources can be
connected by means of the Audio Cable. Communication
from Streamer to the Vigo Connect hearing instruments will
always be wireless.

Wireless Audio Input

Music from a stereo Bluetooth device is connected to
Streamer when:

– the two devices are paired
– the device is within Bluetooth range (10 meters)

When the music player (or other stereo audio source) is
turned on, streaming is automatically started via Streamer
and played in the hearing instruments.
The music cannot be started from Streamer’s Audio button.

Stop wireless audio streaming

The audio streaming is ended by pressing Streamer’s Audio
button. The hearing instruments will return to the General
program (P1).

If wireless audio streaming is again wanted, it must be
initiated from the music player by stopping and starting
the music with a short break in between.

Wired Audio Input

When the audio cable connects from an audio player to
Streamer, Streamer will start streaming sound after the Audio
button is pressed.

Stop audio streaming

When the jack is removed or the Audio button is used to end
the audio transmission, the hearing instruments will return
to the General program (P1).

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Wearing Streamer

Streamer should be worn with the neck strap. This enables
hands free operation and undisrupted sound quality.

Battery

Streamer has a built-in rechargeable battery. The battery will
last 4-5 hours when audio streaming is active.

With the Connect function enabled, the battery will last for
60 hours. The battery indication will start blinking when
the battery is close to empty (about 5 minutes left), and an
audible signal will be sent to the hearing instruments.

Recharging the battery from empty takes approximately
4 hours. Streamer will work while being charged.
When fully recharged the battery indicator light is solid green.

Note: The green light disappears when Streamer is
disconnected from the charger.

Keyboard lock

You can lock the keyboard to avoid unintended activation of
the buttons. The slider button on the top of Streamer locks
and unlocks the keyboard.

Important! How to use the neck strap

As a safety device, the neck strap has a plastic shell that
automatically breaks if the strap gets caught in anything.
This safety shell is NOT a lock, and under normal use will
not be broken.

If the safety shell is separated or broken, the neck strap
must be replaced.

Do not shorten or modify the neck strap in any way. For
example, do not tie a knot in it to shorten it.

Vigo Connect RITE

To get a good cosmetic and comfortable fit with
Vigo Connect RITE please consider the following:

• Selection of correct speaker unit length

• Selection of correct dome size

• Insertion of the speaker correctly when placing

the instrument on the ear

• Using the ear grip for retention, if necessary

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Selecting Speaker Unit Length

The speaker unit is available in four lengths and left/right
versions. No. 1 is the shortest and no. 4 is the longest.
The lengths most commonly used are size 2 and 3.

The goal is for the speaker to sit comfortably and to be hidden
in the ear canal. The wire should be flush with the skin.

Use the RITE measuring tool to select the correct length of
speaker unit. The correct length of speaker unit corresponds
to the size-marking on the measurement tool that fits the top
of the ear canal opening. If between numbers, choose the
bigger one.

2

Speaker Unit L/R-Marking

The receiver has a small blue/red band to indicate which
ear the device is programmed for.

Speaker Unit Size

The length of the speaker unit (1, 2, 3 or 4) is indicated
on the receiver.

1

2

3

4

L (blue)/R (red) marking

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21 3

Attaching the Speaker Unit

Attach the speaker unit by inserting it into the shell
until it snaps into place.

Replacing the Speaker Unit

The best way to replace the speaker is by using the Multi tool
with the dedicated extension point. The extension point is
placed on the screw driver tip.

Press the speaker locking lever through the hole to release
the speaker unit and gently pull the speaker unit out.

Attaching the Ear Grip

The ear grip should be used to obtain a more secure hold
in the ear canal. It is available in one version for both left
and right ears. Insert the ear grip in the slot in the receiver.

Important: Pull the ear grip until its top is positioned in
the slot. During insertion, the top should point away from
the dome as illustrated. If it is wrongly inserted, the ear grip
might be difficult to place in the concha.

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Taking off the Ear Grip

Use a finger nail to dislodge the ear grip and push from
the other side.

Inserting and placing the device on the ear

1. Insert the speaker with a Dome/RITE Mold in the ear canal.

2. Place the amplifier behind the ear. The speaker unit with

the Dome/RITE Mold should be placed far enough into
the ear so that the speaker wire lies flush with the client’s
head. When looking at your client face-to-face, you should
not see the speaker wire protrude/stick out.

2

3

1

4

If the ear grip seems too long in the concha, you may cut/trim
it to the desired length. Use caution not to leave a sharp and
pointy end when cutting as this can cause irritation in the ear.

C

C

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Shaping the Speaker Unit

If the speaker unit is too long, the amplifier will sit too low on
the ear and the microphones will not point in the right direc­tion. Also, the wire will not follow the helix nicely behind the
ear.

If the speaker unit is too short, the speaker will be difficult to
place deep enough in the ear canal to get a secure hold, and
it may fall out. (It will feel unpleasant on the top of the ear).

If the wire is not flush with the skin, check that the insertion
depth is correct. You may need to use another dome size if
the speaker unit needs to move further in the ear canal.

• If the wire is still not flush, you might want to change
the curve of the speaker wire to either straighten it a little
or to change the insertion depth. This is not difficult, but
the following steps are important to avoid damaging
the speaker unit:

• Use a hair dryer or spectacle instrument at low heat
setting.

• Heat for a short time – a matter of seconds.

• Bend into desired shape and hold shape until wire

is cooled off.

• Do not use excessive heat and do not exceed 130°C.

“S” Curve

• To add length to the receiver, straighten out or elongate
the S portion of the speaker wire.

Bend into the Canal

• Adjust this bend to stop the wire from bowing out from
the side of the client’s ear, or to increase the depth of
speaker insertion.

S-curve

Bend into the canal

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Vigo Connect BTE 312 and 13 can be adapted for use with
Corda thin tube fitting.

The new Corda kit contains all elements for success with
thin tube fittings including:

•Leftandrighttubesinfourlengths

•ThreesizesofCordaopendomes

•CordaPlusdomes

•Measurementtoolandcleaners

•Corda Quick guide

•AdapterforRISEinstruments

•Adapterforolderinstruments

•Servicetoolandextrapinsforadapter/hookattachment

Please refer to the Corda Quick guide for complete
information.

Vigo Connect BTE Corda



0-0.9 0-0.9

589-25-140-00 (5x)

1-0.9

589-25-131-00 (5x)

1-0.9

589-25-141-00 (5x)

2-0.9

589-25-132-00 (5x)

2-0.9

589-25-142-00 (5x)

3-0.9

589-25-133-00 (5x)

3-0.9

589-25-143-00 (5x)

911 49 500 00/ 02.08

589-25-130-00 (5x)

589-25-150-00 (10x)

589-25-120-00 (10x)

890-22-270-00 (1x)

502-15-191-00 (3x)

890-21­260-00

(20x)

890-21­250-00

(1x)

570-07-430-00 (10x)

S

570-07-431-00 (10x)

M

570-07-432-00 (10x)

L

589-25-100-00 (10x)

Plus

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Ear Pieces

Fitting Range for Vigo Connect RITE

Open Dome
6 mm
8 mm
10 mm

Plus Dome
One Size

Power Dome
8 mm
10 mm
12 mm

RITE Mold

RITE Mold
Power Dome

Dome

10

0

-10

20
30
40
50

60

70
80
90

100
110
120

125

Hz

250 500 1k 2k 4k 8k

dB HL

Fitting Range for Vigo Connect BTE 13 with Corda



Open Dome
S (Small)
M (Medium)
L (Large)

Plus Dome
One Size

Custom Mold

10

0

-10

20
30
40
50

60

70
80
90

100
110
120

125

Hz

250 500 1k 2k 4k 8k

dB HL

CordaEarmold

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Selecting Dome

The Open Dome is available in three different sizes:
See page 54 and 55. The most commonly used is the 8 mm
(RITE) and M (Corda2) dome. The Plus Dome is available in
one size only. The Open Dome is suitable for hearing losses
up to 70 dB in the high frequencies and is the best option
for most users.

The Plus Dome allows more mid-frequency gain and extends
the fitting range to 80 dB HL in the high frequencies. It is suit­able if the user wants more loudness or more mid-frequency
gain. Genie will automatically prescribe Open or Plus Dome.

For RITE instruments you also have the possibility of
selecting Power Domes for instant fittings of up to 80 dB
flat hearing losses. The Power Dome is available in three

different sizes, see page 54.

The oval tip of the Plus Dome should always be placed on
the speaker unit as illustrated:

Note: There are separate domes for RITE and Corda2 domes.

These are NOT interchangeable. A RITE dome on a Corda2
fitting will be too loose and may remain in the patient’s ear
when the hearing instrument is removed.

✓

✗

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Choosing the correct size of Domes

The dome should sit comfortably in the ear canal and sup­port and hold the speaker. Use an otoscope to inspect the
client’s ear canal to determine dome size.

If the dome is too small, the speaker will not be securely
positioned in the ear canal and it may also itch or tickle in
the ear canal. If the dome is too big, it will be difficult to get
deep enough into the ear canal or collapse in the ear canal
and be uncomfortable to wear.

1 2 3

Dome too small Dome too big

Changing the Dome

Take off the old dome using your finger nails. Push the new
dome onto the speaker. Give it a push to secure it safely.

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RITE Mold

The RITE Mold (Micro Mold) is an acrylic custom solution that
can be used instead of a dome for a RITE fitting. Addition­ally, RITE molds are available in ITC, canal lock, and skeleton
styles for improved retention when necessary.

RITE Molds are produced from a traditional, deep impression.
The adaptor clearly indicates R (red) /L (blue) with a color
marking.

Short Vents

RITE Molds use tube-shaped vents, as in traditional ear
molds, but the length is shorter than standard vents. There­fore, the RITE Mold vent effect is much larger than its actual
diameter. Genie prescribes the vent size when RITE Mold is
selected, e.g. Large (short).

Check the RITE Mold vent size under Acoustics in the Fitting
step. For further information about selecting vent sizes and
effective vent sizes please refer to the Genie helpfiles under
Acoustics.

RITE Molds Actual vent size (mm)
X-Large >2.4
Large 2.4
Medium 1.4
Small 0.8
No Vent 0

Up Indicator

Adaptor

WaxStop

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Custom Molds

These molds are a RITE Mold produced from a traditional,
deep impression and is a good choice in cases with retention
problems.

The Canal Mold can be ordered as e.g. a skeleton canal
or with a canal lock.

Long Vents

Canals use tube-shaped vents just like RITE Molds.
However, the vent is a little longer. Still, the Canal’s vent
effect is larger than its actual diameter. Genie prescribes the
vent size (from X Large to No Vent) when RITE Mold is select­ed. To reflect the actual diameter select the vent size
for long vents, e.g. Large (long).

RITE Mold Actual vent size (mm)
X-Large >2.4
Large 2.4
Medium 1.4
Small 0.8
No Vent 0

Attaching the RITE Mold

When fitting Vigo Pro Connect RITE with RITE Molds follow the
instructions below:

Find the correct speaker unit length and attach it to the
instrument (see Selecting Speaker Unit Length).

1. Carefully insert the speaker into the RITE Mold and

push until you hear/feel a click.

2. When inserting the speaker into a RITE Mold, use the mold

tool to snap the receiver more deeply into the mold,
as pictured.

3. The mold can rotate axially to ensure maximum comfort.

Before placing the mold in the ear, turn the mold until the
up indicator points upwards.

Skeleton lock

Half shell

Canal lock

Canal

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1 2 3

Taking off the RITE Mold

The RITE Mold can’t be detached from the receiver with­out the Micro Mold tool.

When detaching the RITE Mold follow the instructions to the
right:

1. Remove the Wax Stop.

2. Place the R ITE Mold in the tool as illustra ted making sure

that the cross in the adaptor is matching the tip of the
tool.

3. Press the tool into the mold to release the speaker unit.

4. Now the RITE Mold can be removed from the speaker unit.

1 2 3b3a

Note: Make sure that the speaker is not angled when inserted into the mold. An odd angle will prevent the speaker from
engaging the adaptor. The click sound indicates that the speaker is placed correctly, and it should be done with only a
little force. Don’t force the two units together!

RITE Mold Speaker Insertion Canal Speaker Insertion

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Corda2 Custom Mold

Like for Vigo Connect RITE, a Custom Mold is an option for
Corda solutions on BTE  and BTE .

Additional Custom Molds are also available in e.g. canal
lock and skeleton canal styles for improved retention, when
necessary.

Custom Molds in all shapes are produced from a tradi­tional, deep impression. Custom Molds are made from a
soft material and are available from independent earmold
manufacturers.

Fitting Corda2 Custom Molds in Genie

1. Select Corda instead of earmold.

2. Go to the fitting step and verify the vent size of the molds.

Select “Open dome” for an open mold with
4 mm vent or “Plus dome” for a 3 mm vent.

Note: Fine-tuning might be necessary when working
with molds.

Custom Mold

Canal Lock

Half Shell

Skeleton Canal

904 71 811 00 / 09.09

www.oticonusa.com

People First

We believe that it takes more than technology and audiology

to create the best hearing instruments. That’s why we put the

individual needs and wishes of people with hearing loss first

in our development of new hearing care solutions.