oticon Opn 1 miniRITE, Opn 1 miniRITE-T, Opn 2 miniRITE, Opn 2 miniRITE-T, Opn 3 miniRITE Instructions For Use Manual
...Page 1
Instructions for use
miniRITE
miniRITE T
Oticon Opn™
Oticon Opn S™
Oticon Opn Play™
Oticon Siya
Page 2
Model overview
This booklet is valid for Oticon Opn™, Oticon Opn S™, Oticon
Opn Play™, and Oticon Siya families, in the following hearing aid
models:
Oticon Opn 1 miniRITE
Oticon Opn 1 miniRITE-T
Oticon Opn 2 miniRITE
Oticon Opn 2 miniRITE-T
Oticon Opn 3 miniRITE
Oticon Opn 3 miniRITE-T
Oticon Opn S 1 miniRITE
Oticon Opn S 1 miniRITE T
Oticon Opn S 2 miniRITE
Oticon Opn S 2 miniRITE T
Oticon Opn S 3 miniRITE
Oticon Opn S 3 miniRITE T
Oticon Opn Play 1 miniRITE
Oticon Opn Play 1 miniRITE T
Oticon Opn Play 2 miniRITE
Oticon Opn Play 2 miniRITE T
Oticon Siya 1 miniRITE
Oticon Siya 1 miniRITE T
Oticon Siya 2 miniRITE
Oticon Siya 2 miniRITE T
LED light (Oticon Opn Play) for visual indication
The LED light is used to help, caregivers, parents, and teachers
to operate the hearing aid and to give instructions on relevant
functions and modes (see relevant information throughout the
booklet).
The following speakers are available for the above models:
Speaker 60
Speaker 85
Speaker 100 (Power Instrument)
Power flex mould speaker 100 (Power Instrument)
Power flex mould speaker 105 (Power Instrument)
Page 3
Introduction to this booklet
This booklet gives you guidance on how to use and maintain your
new hearing aid. Please read the booklet carefully, including the
Warnings section. This will help you to get the most out of your new
hearing aid.
Your hearing care professional has adjusted the hearing aid to meet
your needs. If you have further questions, please contact your
hearing care professional.
About Start-up Handling Options Tinnitus Warnings More info
For your convenience, this booklet contains a navigation bar to help
you easily navigate through the different sections.
Intended use
The hearing aid is intended to amplify and transmit sound to the
ear, and thereby compensate for impaired hearing within mild to
severe-to-profound hearing loss. This hearing aid is intended for
use by adults and children older than 36 months.
IMPORTANT NOTICE
The hearing aid amplification is uniquely adjusted and optimised
to your personal hearing capabilities during the hearing aid fitting
performed by your hearing care professional.
Page 4
Table of contents
About
Your hearing aid, speaker, and earpiece 10
miniRITE 12
miniRITE T 13
Identify left and right hearing aid 14
MultiTool for handling of batteries and cleaning 15
Start-up
Turn hearing aid ON and OFF 16
When to replace the battery 17
How to replace the battery (size 312) 18
Put on the hearing aid 20
Handling
Caring for your hearing aid 21
Replace standard earpieces 22
Replace ProWax miniFit filter 25
Continues on next page
Page 5
Clean customised earpieces 26
Replace ProWax filter 27
Flight mode 28
Options
Optional features and accessories 29
Change volume miniRITE 30
Change volume miniRITE T 31
Change program 32
Mute 34
Use hearing aid with iPhone and iPad 35
Pair with iPhone 36
Wireless accessories and other options 38
Sound and LED indications 40
Table of contents
Tinnitus
Tinnitus SoundSupport™ (optional) 44
Guidelines for tinnitus sound generator users 45
Sound and volume adjustment 46
Limitation on use time 50
Tinnitus SoundSupport warnings 53
Warnings
General warnings 54
More info
Troubleshooting 58
Water & dust resistant (IP68) 60
Conditions of use 61
Warranty 62
Technical information 64
Your individual hearing aid settings 70
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About Start-up Handling Options Tinnitus Warnings More info
About
Your hearing aid, speaker, and earpiece
The standard speakers use one of the following earpieces:
Standard earpieces: Customised earpieces:
LiteTip
VarioTherm® LiteTip
Open dome Micro mould
VarioTherm® micro mould
60 85
Please see details for replacing the dome in
chapter “Replace dome or GripTip”
® VarioTherm is a registered trademark
of Dreve
100 100
105
miniRITE
miniRITE T
Power dome
Grip Tip
Available in small and large, left and
right, with or without vent.
Bass dome, single vent
Bass dome, double vent
* only as open dome for speaker 60
** not for open dome
6 mm5 mm* 8 mm 10 mm 12 mm**
Ear grip
(optional)
Standard
speakers
The hearing aids uses one of the following speakers:
Power flex
mould
speakers
Ear grip
(optional)
Dome sizes
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About Start-up Handling Options Tinnitus Warnings More info
miniRITE
What it is and does
miniRITE T
What it is and does
Push button
Mute, change
volume, and
programs
Microphones
Sound in
Battery drawer
Contains the battery
and functions as an
on/off switch
Battery drawer
Contains the battery
and functions as an
on/off switch
Wax filter
Protects the
speaker from
wax
Wax filter
Wax pro-
tection of
speaker
Speaker
Sound out
Speaker
Sound out
Ear grip
Holds the speaker
in place (optional)
Ear grip
Holds the speaker
in place (optional)
Microphones
Sound in
LED
Program, volume,
battery status
(optional)
Nail grip
Open the
battery drawer
Nail grip
Open the
battery drawer
Push button
Mute, change
volume, and
programs
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About Start-up Handling Options Tinnitus Warnings More info
Identify left and right hearing aid
It is important to distinguish between the left and the right hearing
aid, as they may be programmed differently.
You can find left/right colour indicators in the battery drawer and
on 60 and 85 speakers as shown. Indicators (either L or R) can also
be found on 100 speakers and some earpieces.
A RED indicator marks
the RIGHT hearing aid.
A BLUE indicator marks
the LEFT hearing aid.
MultiTool for handling of batteries and cleaning
The MultiTool contains a magnet that makes it easier to replace the
battery in the hearing aid. It also contains a brush and wire loop for
cleaning and removing earwax. If you need a new MultiTool, please
contact your hearing care professional.
Brush
Wire loopMagnet
IMPORTANT NOTICE
The MultiTool has a built-in magnet. Keep the MultiTool at least 30 cm
away from credit cards and other magnetically sensitive devices.
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About Start-up Handling Options Tinnitus Warnings More info
Turn hearing aid ON and OFF
The battery drawer is used to switch the hearing aid on and off.
To save battery life, make sure your hearing aid is switched off
when you are not wearing it. If you wish to return to the standard
settings of the hearing aid, simply open and close the battery
drawer (quick reset).
When to replace the battery
When it is time to replace the battery, you will hear three beeps
repeated in moderate intervals until the battery runs out.
Three beeps*
= The battery is running low
Four descending tones
= The battery has run out
Battery tip
To make sure the hearing aid is always working, bring spare
batteries with you, or replace the battery before you leave home.
Optional LED
Red blinks, continuously repeated, to indicate battery low.
Turn ON
Close the
battery
drawer with
the battery
in place.
Turn OFF
Open the
battery drawer.
Start-up
* Bluetooth® will be turned off and it will not be possible to use wireless accessories.
Note: Batteries need to be replaced more often if you are streaming to your hearing aid.
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About Start-up Handling Options Tinnitus Warnings More info
How to replace the battery (size 312)
2. Uncover 3. Insert
Fully open the
battery drawer.
Remove the battery.
Remove the sticky
label from the
+ side
of the new battery.
Tip:
Wait 2 minutes so that
the battery can draw
air, to ensure optimal
functioning.
Insert the new battery into the battery
drawer. Make sure the
+ side is facing up.
1. Remove
MultiTool
Close the battery drawer.
The hearing aid will play a
jingle through the earpiece.
Hold the earpiece close to
your ear to hear the jingle.
The MultiTool can be used to
change the battery. Use the
magnetic end to remove and
insert batteries.
The MultiTool is provided by
your hearing care professional.
4. Close Tip
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About Start-up Handling Options Tinnitus Warnings More info
Put on the hearing aid
Ear grip
(optional)
Place the hearing
aid behind your ear.
The speaker should
always be used
with an earpiece
attached. Use only
parts designed for
your hearing aid.
Hold the bend of
the speaker wire
between your
thumb and index
finger. The earpiece should point
towards opening of
the ear canal.
Gently push the
earpiece into your ear
canal until the
speaker wire sits
close to your head.
If the speaker has an
ear grip, place it in the
ear so it follows the
contour of the ear.
Step 1 Step 2 Step 3
Handling
Caring for your hearing aid
When handling your hearing aid, hold
it over a soft surface to avoid damage
if you drop it.
Clean the microphone openings
Carefully brush any debris away
from the openings. Gently brush the
surface. Make sure the brush is clean
and that it is not pressed into the
openings.
IMPORTANT NOTICE
Use a soft, dry cloth to clean the hearing aid. The hearing aid must
never be washed or immersed in water or other liquids.
Microphone
openings
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About Start-up Handling Options Tinnitus Warnings More info
IMPORTANT NOTICE
If the earpiece is not on the speaker when removed from the ear,
the earpiece may still be in the ear canal. Consult your hearing care
professional for further instructions.
Replace standard earpieces
The standard earpiece (dome or Grip Tip) should not be cleaned. If
the earpiece is filled with wax, replace it with a new one. Grip Tip
should be replaced at least once a month.
Hold on to the
speaker and then
pull off the earpiece.
Insert the speaker
exactly into the
middle of the
earpiece to obtain a
secure attachment.
Push firmly to ensure
that the earpiece is
fastened securely.
Step 1 Step 2 Step 3
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About Start-up Handling Options Tinnitus Warnings More info
IMPORTANT NOTICE
Always use the same type of wax filter as was originally supplied with
the hearing aid. If you are in any doubt about the use or replacement of
wax filters, contact your hearing care professional.
Replace ProWax miniFit lter
2. Remove 3. Insert
Remove the tool
from the shell. The
tool has two pins,
one empty for removal and one with
the new wax filter.
Push the empty pin
into the wax filter in
the speaker and pull
it out.
Insert the new wax
filter using the other
pin, remove the tool,
and throw it out.
1. Tool
New
filter
Old
filter
Final
Note:
If you use a mould or LiteTip, your hearing care professional must replace the wax filter in the speaker.
ProWax miniFit lter
The speaker has a white wax filter
attached to the end where the earpiece
is attached. The wax filter keeps wax
and debris from damaging the speaker.
Replace the filter when clogged, or
if the hearing aid does not sound
normal or contact your hearing care
professional.
Remove the earpiece from the speaker
before replacing the wax filter.
Wax filter
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About Start-up Handling Options Tinnitus Warnings More info
Wax filter
Clean customised earpieces
Micro mould/LiteTip
The earpiece should be cleaned
regularly.
The earpiece has a white wax
filter*. The filter keeps wax
and debris from damaging the
speaker.
Replace the filter when
clogged, or if the hearing
aid does not sound normal.
Alternatively, contact your
hearing care professional.
Clean the vent by pressing
the brush through the hole,
twisting it slightly.
Ven t
New
filter
Replace ProWax lter
2. Remove 3. Insert
Remove the tool
from the shell. The
tool has two pins,
one empty for
removal and one
with the new wax
filter.
Push the empty pin
into the wax filter
in the earpiece and
pull it out.
Insert the new wax
filter using the other
pin, remove the tool,
and throw it out.
1. Tool
New
filter
Old filter
* VarioTherm Micro mould and LiteTip do not have a wax filter
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About Start-up Handling Options Tinnitus Warnings More info
Flight mode
When flight mode is activated, Bluetooth® is turned off. The
hearing aid will still be working. Pressing the push button on one
hearning aid will activate flight mode on both hearing aids.
To activate and deactivate
Press the push button for
at least 7 seconds. A jingle
confirms your action.
Opening and closing the
battery drawer will also
deactivate flight mode.
Press either end of
the button
miniRITE miniRITE T
Optional features and accessories
The features and accessories described in the following pages are
optional. Please contact your hearing care professional to find out
how your hearing aid is programmed.
If you experience difficult listening situations, a special program
may be helpful. These are programmed by your hearing care
professional.
Write down hearing situations in which you may need help.
Options
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About Start-up Handling Options Tinnitus Warnings More info
You will hear
2 beeps at
start-up level
You will hear
2 beeps at
start-up level
Change volume miniRITE
The push button allows you to adjust the volume.
You will hear a click when you turn the volume up or down.
Change volume miniRITE T
The push button allows you to adjust the volume.
You will hear a click when you turn the volume up or down.
MAXIMUM MAXIMUM
START-UP
LEVEL
START-UP
LEVEL
MINIMUM MINIMUM
A short press on the
RIGHT hearing aid
increases the volume.
Press button to turn
up volume
A short press on the
LEFT hearing aid
decreases the volume
Press button to turn
down volume
To be filled out by the hearing care professional
Volume change
LEFT RIGHT Short press
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About Start-up Handling Options Tinnitus Warnings More info
Change program
Your hearing aid can have up to 4 different programs.
These are programmed by your hearing care professional.
To be filled out by the hearing care professional
Program Activation sound When to use
1
“1 beep”
2
“2 beeps”
3
“3 beeps”
4
“4 beeps”
miniRITE
Press the button to change program
Note that if you have two hearing aids, the RIGHT hearing
aid switches forwards, e.g. from program 1 to 2, and the
LEFT hearing aid switches backwards, e.g. from program
4 to 3.
Change program
Short press Long press
miniRITE T
Press up or down between programs
Note that you can change continuously between programs -
both up and down in the program order. For example, if you
want to go from program 1 to 4, you can press the down
button once instead of pressing the up button 3 times.
Change program
LEFT RIGHT Short press Long press
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About Start-up Handling Options Tinnitus Warnings More info
Mute
Use the mute function if you need to silence the hearing aid. The
mute function only mutes the microphone(s) on the hearing aid.
IMPORTANT NOTICE
Do not use the mute function as an off switch, as the hearing aid still
draws current from the battery in this mode.
Apply a long press
(4 seconds) to the
button to mute the
hearing aid. To reactivate,
push the button briefly.
miniRITE miniRITE T
Press either end of
the button
Use hearing aid with iPhone and iPad
Your hearing aid is Made for iPhone® and allows for direct
communication and control with iPhone, iPad® or iPod touch®.
For assistance in using these products with your hearing aid,
please contact your hearing care professional or visit:
www.oticon.global/connectivity
For information on compatibility,
please visit www.oticon.global/compatibility
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to
the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple
performance standards. Apple is not responsible for the operation of this device or its compliance with
safety and regulatory standards.
Please note that use of this Accessory with iPod, iPhone, or iPad may affect wireless pelformance.
Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S.
and other countries.
Page 19
Bluetooth
General
Accessibility
MFi Hearing Devices
William’s Hearing Aids
Oticon Opn
Bluetooth Pairing
Request
“William’s Hearing Aids” would
like to pair with your iPhone
Cancel Pair
On
✓
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About Start-up Handling Options Tinnitus Warnings More info
Pair with iPhone
2. General
6. Confirm pairing
3. Accessibility1. Settings
5. Select
Open and close the
battery drawer on
both hearing aids,
and place them
close to your iPhone.
The hearing aids
remain in pairing
mode for 3 minutes.
Your iPhone will
detect the hearing
aids for pairing.
Detected devices
will appear in your
iPhone list. Choose
your hearing aids.
Confirm pairing. If
you have two hearing
aids, pairing
confirmation is
needed for each
hearing aid.
Open your iPhone
and go to “Settings”.
Make sure Bluetooth
is on. Then choose
“General”.
On the “General”
screen, choose
“Accessibility”.
On the “Accessibility”
screen, choose
“MFi Hearing Devices”.
4. Prepare
When you turn o your hearing aids or Apple® device, they will no longer be connected. To connect them again, turn on your hearing
aids by opening and closing the battery door. The hearing aids will then automatically reconnect to your Apple device.
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About Start-up Handling Options Tinnitus Warnings More info
Wireless accessories and other options
As an enhancement to your wireless hearing aid(s), a range
of accessories is available. These can enable you to hear and
communicate better in many everyday situations.
ConnectClip
When paired with your mobile
phone, you can use the hearing
aid as a hands-free headset or
as a remote microphone.
TV Adapter 3.0
Wireless transmitter of sound
from TV and electronic audio
devices. TV Adapter streams
sound directly to your hearing
aid.
Remote Control 3.0
Offers the ability to change
program, adjust volume, or
mute your hearing aid.
Oticon ON App
Offers an intuitive and discreet
way to control your hearing aid.
For iPhone, iPad, iPod touch,
and Android™ devices.
Phone Adaptor 2.0
Phone Adapter 2.0 connects
wirelessly to the ConnectClip
allowing for hassle-free daily
use of traditional phones.
Autophone - optional for
Oticon Opn and Oticon Siya
The autophone
can automatically
activate a phone
program in the
hearing aid, if you place a
dedicated magnet on your
phone.
Telecoil – optional
for miniRITE T
Telecoil helps you hear
better when using a
telephone with a built-in loop
or when you are in buildings
with teleloop systems such as
theatres, churches, or lecture
rooms. This symbol or a similar
sign is shown wherever a
teleloop has been installed.
For more information visit: www.oticon.global/connectivity or
contact your hearing care professional.
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About Start-up Handling Options Tinnitus Warnings More info
Sound and LED indications
Optional only for Oticon Opn Play miniRITE T
Different sound and LED light indications help to show the hearing
aid status. The different setting options are listed on the following
pages.
Your hearing care professional can set sound and LED indications to
match your preferences.
Program status
Sound LED
Comments (light)
Program 1 1 beep
Continuously
repeated
or
repeated 3 times
with small pauses
Program 2 2 beeps
Program 3 3 beeps
Program 4 4 beeps
Wireless accessories 2 beeps
Wireless accessories
incl. microphone
2 beeps
Flight mode Sound
LED
Flight mode active 4 beeps
Flight mode deactive 4 beeps
Green, short blink Green, long blink Red, short blink
Continues on next page
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About Start-up Handling Options Tinnitus Warnings More info
Warnings Sound LED LED comments
Battery low
indication
3 beeps
Continuously
repeated
Battery shut
down
4 descending
tones
Microphone
service check
needed
8 beeps
repated
4 times
Repeated
4 times with small
pauses
Red, short blink Red, long blink
On Sound LED LED comments
On
Start-up jingle
Shown one time
Volume Sound LED
Preferred volume
2 beeps
Shown one time
Minimum / maximum
volume
3 beeps
Volume up / down
1 beep
Mute
Continuously
repeated or
repeated 3 times
with small pauses
Green, short blink Green, long blink Red, short blink
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About Start-up Handling Options Tinnitus Warnings More info
Tinnitus SoundSupport™ (optional)
Intended use of Tinnitus SoundSupport
Tinnitus SoundSupport is a tool intended to generate sounds to
provide temporary relief for patients suffering from tinnitus as part
of a tinnitus management program.
The target population is the adults (over 18 years old).
Tinnitus SoundSupport is targeted to licensed hearing care
professionals (audiologists, hearing aid specialists, or
otolaryngologists) who are familiar with the evaluation and
treatment of tinnitus and hearing loss. Fitting of Tinnitus
SoundSupport must be done by a hearing care professional
participating in a tinnitus management program.
Tinnitus
Guidelines for tinnitus sound generator users
These instructions contain information about Tinnitus
SoundSupport, which may have been enabled in your hearing aids
by your hearing care professional.
Tinnitus SoundSupport is a tinnitus management device intended
to generate sound of sufficient intensity and bandwidth to help
manage tinnitus.
Your hearing care professional will also be able to offer the
appropriate follow-up care. It is important to follow his/her advice
and directions regarding such care.
Prescription use only
Good health practice requires that a person reporting tinnitus have
a medical evaluation by a licensed ear physician before using a
sound generator. The purpose of such an evaluation is to ensure
that any medically treatable condition that may cause tinnitus is
identified and treated prior to using a sound generator.
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About Start-up Handling Options Tinnitus Warnings More info
Sound and volume adjustment
Tinnitus SoundSupport is programmed by your hearing care
professional to match your hearing loss and preferences for
tinnitus relief. It offers a number of different sound options.
Together with your hearing care professional, you can select
your preferred sound(s).
Tinnitus SoundSupport programs
Together with your hearing care professional you decide for which
programs you may want to have Tinnitus SoundSupport activated.
The sound generator can be activated in up to four different
programs.
Mute
If you are in a program for which Tinnitus SoundSupport is
activated, the mute functionality will mute only the environmental
sounds, and not the sound from Tinnitus SoundSupport.
See chapter: “Mute the hearing aid”.
Volume adjustments with Tinnitus SoundSupport
When you select a hearing aid program for which Tinnitus
SoundSupport is activated, your hearing care professional can only
set the push button on your hearing aid to work as a volume control
for the tinnitus relief sound.
Your hearing care professional will set the volume control for the
sound generator in one of two ways:
A) Change volume in each ear separately, or
B) Change volume in both ears simultaneously.
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About Start-up Handling Options Tinnitus Warnings More info
miniRITE
A) How to change Tinnitus SoundSupport volume in each ear
separately
To increase volume (on one hearing aid only), use a short press on
the push button repeatedly until desired level is reached. The sound
will always be louder with the first press(es) until two beeps are
heard. Hereafter the volume will decrease.
To decrease volume (on only one hearing aid), continue to press the
push button repeatedly until desired level is reached.
B) How to change Tinnitus SoundSupport volume in both ears
simultaneously
You can use one hearing aid to increase the sound and the other
hearing aid to decrease the sound:
To increase volume, use a short press on the push button
repeatedly on the RIGHT hearing aid.
To decrease volume, use a short press on the push button
repeatedly on the LEFT hearing aid.
To be filled out by your hearing care professional.
miniRITE T
A) How to change Tinnitus SoundSupport volume in each ear
separately
To increase volume (on one hearing aid only), use a short press on
the upper part of the push button repeatedly until desired level is
reached.
To decrease volume (on one hearing aid only), use a short press on
the lower part of the push button repeatedly until desired level is
reached.
B) How to change Tinnitus SoundSupport volume in both ears
simultaneously
You can use one hearing aid to increase/decrease the sound in both
hearing aids. When changing the volume in one hearing aid, the
volume on the other hearing aid will follow.
To increase volume, use a short press on the upper part of the push
button repeatedly.
To decrease volume, use a short press on the lower part of the push
button repeatedly.
To be filled out by your hearing care professional.
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About Start-up Handling Options Tinnitus Warnings More info
Limitation on use time
Daily use
The volume levels of Tinnitus SoundSupport can be set to a level
which could lead to permanent hearing damage when used for
a prolonged period of time. Your hearing care professional will
advise you of the maximum amount of time per day you should use
Tinnitus SoundSupport. It should never be used at uncomfortable
levels.
See table “Tinnitus SoundSupport: Limitation on use” in section
”Your individual hearing aid settings” at the end of this booklet to
learn how many hours per day you can safely use the relief sound in
your hearing aid.
Important information for hearing care
professionals about Tinnitus SoundSupport
Device description
Tinnitus SoundSupport is a module function that can be enabled in
the hearing aids by the hearing care professional.
Maximum wearing time
The wearing time of Tinnitus SoundSupport will decrease as you
increase the level above 80 dB(A) SPL. The fitting software will
automatically display a warning when the hearing aid exceeds
80 dB(A) SPL. See “Max wearing time indicator” next to the tinnitus
fitting graph in the fitting software.
The volume control is deactivated
By default the volume control for the sound generator is
deactivated in the hearing aid. Risk of noise exposure increases
when the volume control is activated.
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About Start-up Handling Options Tinnitus Warnings More info
If the volume control is activated
A warning may be displayed if you activate the tinnitus volume
control in the “Buttons & Indicators” screen. This occurs if the relief
sound can be listened to at levels that may cause hearing damage.
The “Max wearing time” table in the fitting software displays the
number of hours the patient can safely use Tinnitus SoundSupport.
• Note the max wearing time for each program for which Tinnitus
SoundSupport is activated.
• Write those values in the table: “Tinnitus SoundSupport:
Limitation on use”, in the back of this booklet.
• Instruct your patient accordingly.
If your hearing care professional has
activated the sound generator Tinnitus
SoundSupport, please pay attention to
the following warnings.
There are some potential concerns
associated with the use of any sound
generated by a tinnitus management
device. Among them are the potential
worsening of tinnitus, and/or a possible
change in hearing thresholds.
Should you experience or notice a
change in hearing or tinnitus, or any
dizziness, nausea, headaches, heart
palpitations, or possible skin irritation
at the point of contact with the device,
you should immediately discontinue
use of the device and consult a medical,
audiology, or other hearing care professional.
As with any device, misuse of the sound
generator feature may cause potentially
harmful effects. Care should be taken to
prevent unauthorised use and to keep
the device out of reach of children and
pets.
Maximum wearing time
Always follow the maximum wearing
time per day of the Tinnitus SoundSupport advised by your hearing care
professional. Prolonged use may lead
to worsening of your tinnitus or of your
hearing loss.
Tinnitus SoundSupport warnings
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About Start-up Handling Options Tinnitus Warnings More info
You should familiarise yourself fully
with the following general warnings
before using your hearing aid for your
personal safety and to ensure correct
usage.
Please note that a hearing aid will not
restore normal hearing and will not
prevent or improve a hearing
impairment resulting from organic
conditions. Furthermore, note that in
most cases, infrequent use of a hearing
aid does not permit a user to attain its
full benefits.
Consult your hearing care professional if
you experience unexpected operations
or events with your hearing aid.
Usage of hearing aids
Hearing aids should be used only as
directed and adjusted by your hearing
care professional. Misuse can result in
sudden and permanent hearing loss.
Never allow others to wear your hearing
aid as incorrect usage could cause
permanent damage to their hearing.
Choking hazards & risk of swallowing
batteries and other small parts
Hearing aids, their parts, and batteries
should be kept out of reach of children
and anyone who might swallow these
items or otherwise cause injury to
themselves.
Batteries have occasionally been
mistaken for pills. Therefore, check your
medicine carefully before swallowing
any pills.
Most hearing aids can be supplied with
a tamper-resistant battery drawer upon
request. This is strongly recommended
for infants, small children, and people
with learning difficulties.
Children younger than 36 months must
always use a tamper-resistant battery
drawer. Please talk to your hearing care
professional about the availability of
this option.
If a battery or hearing aid is swallowed,
see a doctor immediately.
Battery use
Always use batteries recommended
by your hearing care professional.
Low quality batteries may leak and
cause bodily harm.
Never attempt to recharge your
batteries, and never dispose of batteries by burning them. There is a risk that
the batteries will explode.
Dysfunction
Be aware of the possibility that your
hearing aid may stop working without
notice. Keep this in mind when you
depend on warning sounds (e.g. when
you are in traffic). The hearing aids may
stop functioning, for instance if the
batteries have expired or if the tubing is
blocked by moisture or earwax.
Active implants
The hearing aid has been thoroughly
tested and characterised for human
health according to international
standards for human exposure (Specific
Absorption Ratio - SAR), induced
electromagnetic power and voltages
into the human body.
The exposure values are well below
international accepted safety limits for
SAR, induced electromagnetic power
and voltages into the human body defined in the standards for human health
General warnings
Warnings
Continues on next page
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and coexistence with active medical
implants, such as pacemakers and heart
defibrillators.
If you have an active brain implant,
please contact the manufacturer of
your implantable device for information
about the risk of disturbance.
The Autophone magnet and MultiTool
(which has a built-in magnet) should
be kept at least 30 cm away from the
implant, e.g. do not carry it in a breast
pocket.
X-ray, CT, MR, PET scanning, and
electrotherapy
Remove your hearing aid before X-ray,
CT/MR/PET scanning, electrotherapy,
surgery, etc. as your hearing aid may
be damaged when exposed to strong
electromagnetic fields.
Heat and chemicals
The hearing aid must never be exposed
to extreme heat, e.g. left inside a parked
car in the sun.
The hearing aid must not be dried in
microwave ovens or other ovens.
The chemicals in cosmetics, hairspray,
perfume, aftershave lotion, sunscreen
lotion, and insect repellent can damage
the hearing aid. Always remove your
hearing aid before applying such products and allow time to dry before use.
Power instrument
Special care should be exercised when
selecting, fitting and using a hearing
aid when the maximum sound pressure
capability exceeds 132 dB SPL (IEC 711),
as there may be risk of impairing the remaining hearing of the hearing aid user.
For information of whether your
hearing aid is a power instrument, see
the model overview in the front of this
booklet.
Possible side effects
Hearing aids and earpieces may cause
an accelerated accumulation of earwax.
The otherwise non-allergenic materials used in hearing aids may in rare
cases cause skin irritation or other side
effects.
Please consult a physician if these
conditions occur.
Interference
The hearing aid has been thoroughly
tested for interference, in accordance
with the most stringent international
standards. However, interference between the hearing aid and other devices
(e.g. some mobile telephones, citizens
band systems, shop alarm systems and
other devices) may occur. If this occurs,
increase the distance between the
hearing aid and the interfering device.
Use on aircraft
Your hearing aid have Bluetooth. On
board an aircraft, flight mode must be
activated, unless Bluetooth is permitted
by the flight personnel.
Connection to external equipment
The safety of the hearing aid when connected to external equipment with an
auxiliary input cable, is determined by
the external signal source. When connected to external equipment plugged
into a wall outlet, this equipment must
comply with IEC-62368 (or IEC-60065,
IEC-60950 until June 20, 2019) or
equivalent safety standards.
General warnings
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Symptom Possible causes Solutions
No sound
Dead battery Replace the battery
Clogged earpieces (dome, Grip Tip, or mould)
Clean mould
Replace wax filter, dome, or Grip Tip
Hearing aid microphone muted Unmute the hearing aid microphone
Intermittent or
reduced sound
Clogged sound outlet Clean mould or replace wax filter, dome, or Grip Tip
Moisture Wipe battery with a dry cloth
Squealing noise
Hearing aid earpiece inserted incorrectly Re-insert the earpiece
Earwax accumulated in ear canal Have ear canal examined by your doctor
Beeping
If your hearing aid plays 8 beeps, 4 times consecutively,
your hearing aid needs a microphone service check
Contact your hearing care professional
Pairing issue with Apple
device
Bluetooth connection failed
1) Unpair your hearing aid (Settings➝General➝Accessibility➝Hearing Devices➝Devices
➝Forget this device).
2) Turn Bluetooth off and on again.
3) Open and close battery drawer on hearing aid.
4) Re-pair hearing aid (see chapter: “Pair with iPhone”).
Only one hearing aid paired
Troubleshooting
More info
If none of the above solutions work, consult your hearing care professional.
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Water & dust resistant (IP68)
Your hearing aid is dust tight and
protected against ingress of
water, which means it is designed
to be worn in all daily life situations.
Therefore, you do not have to worry
about sweat or getting wet in the
rain. Should your hearing aid come
into contact with water and stop
working, please follow these guidelines:
1. Gently wipe off any water.
2. Open the battery drawer and
remove the battery and gently
wipe off any water in the battery
drawer.
3. Let the hearing aid dry with the
battery drawer left open for
approximately 30 minutes.
4. Insert a new battery.
IMPORTANT NOTICE
Do not wear your hearing aid while showering or participating in water
activities. Do not immerse your hearing aid in water or other liquids.
Conditions of use
Operating conditions
Temperature: +1°C to +40°C
Relative humidity: 5% to 93%, non-condensing
Storage and transport
conditions
Temperature and humidity should not exceed
the following limits for extended periods during
transport and storage:
Temperature: -25°C to +60°C
Relative humidity: 5% to 93%, non-condensing
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International warranty
Your hearing aid is covered by an
international limited warranty issued
by the manufacturer for a period of
12 months from the date of delivery. This limited warranty covers
manufacturing and material defects
in the hearing aid itself, but not in
accessories such as batteries, tubing,
speakers, earpieces and filters, etc.
Problems resulting from improper or
incorrect handling or care, excessive
use, accidents, repairs made by an
unauthorised party, exposure to corrosive conditions, physical changes
in your ear, damage due to foreign
objects entering the device, or incorrect adjustments are NOT covered by
the limited warranty and may void it.
The above warranty does not affect
any legal rights that you might have
under applicable national legislation
governing sale of consumer goods.
Your hearing care professional may
have issued a warranty that goes
beyond the clauses of this limited
warranty. Please consult him/her for
further information.
If you need service
Take your hearing aid to your hearing
care professional, who may be able to
sort out minor problems and adjustments immediately.
Warranty
Certificate
Name of owner: __________________________________________________
Hearing care professional: __________________________________________
Hearing care professional’s address: __________________________________
Hearing care professional’s phone: ___________________________________
Purchase date: ___________________________________________________
Warranty period: _______________ Month: ___________________________
Model left: ____________________ Serial no.: _________________________
Model right: ___________________ Serial no.: _________________________
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Technical information
The hearing aid contains two radio
technologies which are described
below:
The hearing aid contains a radio
transceiver using short range
magnetic induction technology
working at 3.84 MHz. The magnetic
field strength of the transmitter is
very weak and is always below 15 nW
[typically below -40 dBμA/m at a 10
metre distance].
The hearing aid also contains a
radio transceiver using Bluetooth
Low Energy (BLE) and a proprietary
short-range radio technology, both
working at ISM band 2.4 GHz. The
radio transmitter is weak and always
below 3 mW equal to 4.8 dBm in total
radiated power.
The hearing aid complies with
international standards concerning
electromagnetic compatibility and
human exposure.
Due to the limited space available on
the hearing aid, relevant approval
markings can be found in this booklet.
Additional information can be found
in the “Technical Data sheets” on
www.oticon.global
USA and Canada
The hearing aid contains a radio
module with the following
certification ID numbers:
miniRITE:
FCC ID: U28AUMRIT
IC: 1350B-AUMRIT
miniRITE T:
FCC ID: U28AUMRTE
IC: 1350B-AUMRTE
The device complies with Part 15 of
the FCC Rules and with Industry
Canada’s licence-exempt RSSs.
Operation is subject to the following
two conditions:
1. This device may not cause harmful
interference.
2. This device must accept any
interference received, including
interference that may cause
undesired operation.
Changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate the
equipment.
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Waste from electronic
equipment must be
handled according to
local regulations.
The manufacturer declares that this
hearing aid is in compliance with the
essential requirements and other
relevant provisions of Directive
2014/53/EU.
Declaration of Conformity is
available from the manufacturer.
Manufactured by:
Denmark
This Class B digital apparatus
complies with Canadian ICES-003.
Note: This equipment has been
tested and found to comply with
the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used
in accordance with the instructions,
may cause harmful interference to radio communications. However, there
is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television
reception, which can be determined
by turning the equipment off and on,
the user is encouraged to try to
correct the interference by one or
more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between
the equipment and receiver.
– Connect the equipment into an
outlet on a circuit different from
that to which the receiver is
connected.
– Consult the manufacturer or an
experienced radio/TV technician
for help.
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Description of symbols used in this booklet
Warnings
Text marked with a warning symbol must be read before using the device.
Manufacturer
The device is produced by the manufacturer whose name and address are stated
next to the symbol. Indicates the medical device manufacturer, as dened in EU
Directives 90/385/EEC, 93/42/EEC and 98/79/EC.
CE mark
The device complies with Medical Device Directive 93/42/EEC.
The four digit number indicates the identication of the notied body.
Electronic waste (WEEE)
Recycle hearing aids, accessories or batteries according to local regulations.
Hearing aid users can also return electronic waste to their hearing care
professional for disposal. Electronic equipment covered by Directive 2012/19/EU
on waste and electrical equipment (WEEE).
Regulatory Compliance Mark (RCM)
The device complies with electrical safety, EMC and radio spectrum requirements
for devices supplied to the Australian or New Zealand market.
IP code
Indicates the class of protections against harmful ingress of water and particulate
matter according to EN 60529:1991/A1:2002.
IP6X indicates total dust protection. IPX8 indicates the protection against the
eects of continuous immersion in water.
Bluetooth logo
Registered trademark of Bluetooth SIG, Inc. where any use of such requires a
license.
Made for Apple badges
Indicates that the device is compatible with iPhone, iPad and iPod touch.
Description of symbols used on the regulatory packaging label
Keep dry
Indicates a medical device that needs to be protected from moisture.
Caution symbol
Consult instructions for use for warnings and cautions.
Catalogue number
Indicates the manufacturer’s catalogue number so that the medical device
can be identied.
Serial number
Indicates the manufacturer’s serial number so that a specic medical
device can be identied.
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197848UK / 2018.11.07
197848UK / 2018.11.07
Your individual hearing aid settings
To be filled out by your hearing care professional.
Tinnitus SoundSupport: Limitation on use
No limitation on use
Program Start-up volume (Tinnitus) Max volume (Tinnitus)
1 Max _______ hours per day Max _______ hours per day
2 Max _______ hours per day Max _______ hours per day
3 Max _______ hours per day Max _______ hours per day
4 Max _______ hours per day Max _______ hours per day
Settings overview for your hearing aid
Left Right
Yes No
Volume control
Yes No
Yes No
Program shift
Yes No
Yes No
Mute
Yes No
Yes No
Tinnitus SoundSupport
Yes No
Volume control indicators
On Off
Beeps at min/max volume
On Off
On Off
Beeps when changing volume
On Off
On Off
Beeps at preferred volume
On Off
Battery indicators
On Off
Low battery warning
On Off
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0000197848000001
197848UK / 2018.11.07: Oticon Opn S & Oticon Opn Play Firmware 7.0,
Oticon Opn Firmware 6.0 or earlier, Oticon Siya Firmware 1.0
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