Instructions for use
BTE
Model overview
This booklet is valid for the Oticon Sensei BTE family in the following hearing aid models
and styles:
Oticon Sensei BTE312 Oticon Sensei Pro BTE312
Oticon Sensei BTE13 Oticon Sensei Pro BTE13
The following speakers are available for the above models:
Speaker 75
Speaker 90 (Power instrument)
With hook
With Corda miniFit (thin tube)
Introduction to this booklet
This booklet guides you in how to use and maintain your new hearing aid. Please read
the booklet carefully including the Warning section. This will help you to achieve the full
benet of your new hearing aid.
Your hearing care professional has adjusted the hearing aid to meet your needs. If you
have additional questions, please contact your hearing care professional.
Intended use
The hearing aid is intended to amplify and transmit sound to the ear and thereby
compensate for impaired hearing within mild to severe hearing loss.
IMPORTANT NOTICE
The hearing aid amplication is uniquely adjusted and optimised to your personal
hearing capabilities during the hearing aid tting performed by your hearing care
professional.
Table of content
General warnings 8
Activating the hearing aid for the rst time 13
BTE with Corda miniFit (thin tube) 14
BTE with hook 15
Replacing the battery 16
Turning your hearing aid ON and OFF 18
Left/Right ear marking 19
Putting on your hearing aid with mould 20
Putting on your hearing aid with mould and SmartFit™ Trainer 21
Putting on your hearing aid with Corda miniFit (thin tube) 22
Push-button 23
Programs (optional) 25
Volume control (optional) 28
Mute (optional) 29
Tamper-resistant battery door (optional) 30
Telecoil (optional) 33
Autophone (optional) 34
DAI direct audio input (optional accessory) 36
FM (optional accessory) 38
Audible and visual indicator summary table 40
Caring for your hearing aid 42
Maintenance with mould 45
Maintenance with Corda miniFit 48
Water & dust resistant (IP58) 56
Common problems and their solutions 58
Wireless accessories 60
International warranty 62
Warranty certicate 63
Technical information 64
Settings overview for your hearing aid 68
9
You should familiarise yourself fully with the following general warnings before using your
hearing aid for your personal safety and to ensure correct use.
Please note that a hearing aid will not restore normal hearing and will not prevent or improve
a hearing impairment resulting from organic conditions. Furthermore, note that in most cases,
infrequent use of a hearing aid does not permit a user to attain full benefit from it.
Consult your hearing care professional if you experience unexpected operations or events with
your hearing aid.
Usage of hearing aids
Hearing aids should be used only as directed and adjusted by your hearing care professional.
Misuse can result in sudden and permanent hearing loss.
Never allow others to wear your hearing aid, as incorrect usage could cause
permanent damage to their hearing.
Choking hazards & risk of swallowing batteries and other small parts
Hearing aids, their parts, and batteries should be kept out of reach of children and anyone who
might swallow these items or otherwise cause injury to themselves.
Warnings
Batteries have occasionally been mistaken for pills. Therefore, check your medicine carefully
before swallowing any pills.
Most hearing aids can be supplied with a tamper-resistant battery drawer upon request. This is
strongly recommended for infants, small children, and people with learning difficulties.
Children younger than 36 months must always use a tamper-resistant battery drawer. Please talk
to your hearing care professional about the availability of this option.
If a battery or hearing aid is swallowed, see a doctor immediately.
Battery use
Always use batteries recommended by your hearing care professional. Batteries of low quality
may leak and cause bodily harm.
Never attempt to recharge your batteries, and never dispose of batteries by burning them. There
is a risk that the batteries will explode.
Warnings
8
1110
Dysfunction
Be aware of the possibility that your hearing aid may stop working without notice. Keep this in
mind when you depend on warning sounds (e.g. when you are in traffic). The hearing aids may
stop functioning, for instance if the batteries have expired or if the tubing is blocked by moisture
or earwax.
Active implants
Caution must be taken with active implants. In general, follow the guidelines recommended by
manufacturers of implantable defibrillators and pacemakers regarding use with mobile phones
and magnets.
The Autophone magnet and MultiTool (which has a built-in magnet) should be kept at least 30 cm
away from the implant, e.g. do not carry it in a breast pocket.
If you have an active brain implant, please contact the manufacturer of your implantable device
for information about the risk of disturbance.
X-ray, CT, MR, PET scanning, and electrotherapy
Remove your hearing aid before X-ray, CT/MR/PET scanning, electrotherapy, surgery, etc. as your
hearing aid may be damaged when exposed to strong fields.
Warnings
Heat and chemicals
The hearing aid must never be exposed to extreme heat, e.g. left inside a parked car in the sun.
The hearing aid must not be dried in microwave ovens or other ovens.
The chemicals in cosmetics, hairspray, perfume, aftershave lotion, suntan lotion, and insect
repellent can damage the hearing aid. Always remove your hearing aid before applying such
products and allow time to dry before use.
Power instrument
Special care should be exercised in selecting, fitting and using a hearing aid whose maximum
sound pressure capability exceeds 132 dB SPL (IEC 711), as there may be risk of impairing the
remaining hearing of the hearing aid user.
For information on whether your hearing aid is a power instrument, see Model overview in front
of this booklet.”
Warnings
12 13
Possible side effects
Hearing aids and earpieces may cause an accelerated accumulation of earwax.
The otherwise non-allergenic materials used in hearing aids may in rare cases lead to a skin
irritation or other side effects.
Please seek consultation with a physician if these conditions occur.
Interference
The hearing aid has been thoroughly tested for interference, in accordance with the most
stringent international standards. However, interference between the hearing aid and other
devices (e.g. some mobile telephones, citizens band systems, and shop alarm systems, and other
devices) may occur. If this occurs, increase the distance between the hearing aid and
the interfering device.
Connection to external equipment
The safety of the hearing aid when connected to external equipment (via auxiliary input cable,
via USB cable, or directly), is determined by the external equipment. When connected to external
equipment plugged into a wall outlet, this equipment must comply with IEC60065, IEC-60950 or
equivalent safety standards.
Warnings
Activating the hearing aid for the rst time
A hearing aid is a miniature electronic device that runs on special batteries.
To activate the hearing aid, you must insert a fresh battery in the battery compartment.
The hearing aid will start up when the battery door is closed. It will take a few seconds
until sound is produced. A jingle is played while the start up process is running.
You may put on the hearing aid immediately upon closing the battery door.
Your hearing aid may have SmartFit™ Trainer, a visual guidance tool for inserting the ear
mould. If SmartFit™ Trainer is activated, you will hear a series of tones that may last for
up to 20 seconds during the start up process.
If the hearing aid is held in the hand while activated, it may produce a whistling sound.
This will stop when properly tted on the ear.
14 15
BTE with Corda miniFit (thin tube)
Thin tube
Ear grip
(optional)
Microphone openings
Battery door
Push-button/
Volume control
(optional)
LED indicator
Your earpiece
Micro mould
Domes:
Type Size
Open
6 mm
Power 8 mm
Bass, single vent 10 mm
Bass, double vent 12 mm
Battery size: 13 or 312
BTE with hook
Battery size: 13 or 312
Microphone
openings
Push-button/
Volume control
(optional)
Mould
Battery door
Sound hook
Plastic tube
Sound outlet
Ventilation
opening
LED indicator
16 17
To replace the battery, follow these instructions:
• Open the battery door completely by pushing the raised edge at the bottom of the
hearing aid. Remove the old battery. The magnet at the end of the MultiTool may be
useful in helping you with the handling of the batteries.
• Remove the sticky label from the + side of the new battery.
• The new battery may be inserted by using the magnetic end of the MultiTool. Ensure
that the positive (+) marking faces the positive (+) sign printed on the battery door.
Close the battery door.
Any moisture on the battery surface should be wiped
o before use.
When you replace the battery, it will take a few
seconds before the battery works.
MultiTool
Replacing the battery
The BTE13 90 uses a battery size 13. The BTE312 75 uses a
battery size 312.
A worn out battery should be removed immediately and
disposed of according to local regulations.
When the battery power is low, the visual indicator (LED)
will rapidly blink and the user will hear 2 beeps (if enabled).
This pre-warning starts when the battery has only a few hours
of operation left. The 2 beeps will be repeated in moderate
intervals to indicate it is time to change the battery.
If the battery runs out the hearing aid turns o. When that
happens, 4 beeps are played and the visual indicator (LED) will
turn o (if enabled) to indicate that the hearing aid is no longer
operating.
Replace the battery.
18 19
Left/Right ear marking
Hearing aids are tted to the uniqueness of each ear, which means if you have two
hearing aids then your left hearing aid is programmed dierently from your right. That is
why it is important to distinguish between the left hearing aid and the right.
In order to easily identify whether it is left ear or right ear hearing aid, colour markings
may be applied inside the battery door.
A blue dot marks the LEFT hearing aid.
A red dot marks the RIGHT hearing aid.
Turning your hearing aid ON and OFF
Turn ON your hearing aid by closing the battery door completely with the battery in place.
When the battery door is closed the hearing aid will start up by playing a jingle. This
indicates that the battery is working and the hearing aid is operating.
Turn OFF your hearing aid by opening the battery door slightly until a “click” is felt.
To preserve the battery, make sure your hearing aid is switched o when you are not
wearing it.
IMPORTANT NOTICE
Open the battery door fully to
allow air to circulate whenever
you are not using your hearing aid,
especially at night or for longer
periods of time.
ON
Click
OFF
Click
A
B
2
1
3
20 21
Putting on your hearing aid with
mould and SmartFit™ Trainer
Your hearing aid may have SmartFit™ Trainer, a guidance tool for inserting the ear mould.
The LED indicator will remain on for up to 20 seconds while the system checks the ear
mould insertion and t. If the ear mould is NOT inserted correctly, a series of rapid blinks
on the LED will appear.
If the blinks appear, turn the hearing aid o and on again, and reinsert the ear mould.
It may not be possible to insert the ear mould without the rapid blinks appearing. This is
an indication that the ear mould may need replacing.
Your Hearing care professional may enable or disable the SmartFit™ Trainer tool.
Putting on your hearing aid with mould
1. Place the tip of the mould in your ear canal, twisting slightly,
making sure that the top part of the mould (A) is pushed
behind and under the fold (B) of your ear.
2. Gently pull your ear upwards and press the mould in the
direction of the ear canal.
3. With the mould positioned correctly in your ear, place the
hearing aid behind your ear by lifting its lower part and
sliding it over the top of your ear.
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