oticon Phone 2.0 Instruction Manual

INSTRUCTIONS FOR USE Phone 2.0

122272UK / 04.13

Contents

Using the Connectline phone adapter 4
Streamer Pro versus Streamer 5
Incoming calls 6
Outgoing call 10
Additional information 13

122272UK / 04.13

4

Using the Connectline phone adapter

The phone solution supports both incoming and outgoing phone calls. During a phone
call the hearing instruments are used as headsets and the microphone, on the body­worn Streamer, enables hands-free operation.

Firstly, ensure that the phone adapter is correctly installed as described in the
installation guide. This guide explains how the Streamer is used for phone conversations.

To use the phone adapter, the Streamer and phone adapter must be wirelessly connected
to each other. This connection is established automatically when the Streamer and
phone adapter are paired and in range, see Range (page 13). The phone adapter is con­nected to the Streamer when the power indicator

on the phone adapter is steady

blue.

Pairing

5

Pairing

Answer

Answer

Streamer Pro Streamer 1.4

Streamer Pro versus Streamer 1.4

The below drawing shows the main differences between the Streamer 1.4 and the new
Streamer Pro. For more information please refer to: www.oticon.com/connectline

6

Incoming calls

How to answer and end a call

Make sure that you are able to speak into the Streamer’s microphone.

When your landline phone rings, you will hear an incoming call alert in your hearing
instruments. The phone indicator on the phone adapter will blink green and at the same
time the phone button on the Streamer and the status indicator will blink green.

Press the phone button on the Streamer briefly (A) to answer the call. You will hear a

small confirmation beep in your hearing instruments. The phone button and status
indicator on the Streamer and the phone indicator on the phone adapter will now be
steady green.

To end the call, simply press the phone button on the Streamer briefly and the green
phone button on the Streamer turns off.

7

Microphone

A

8

Receiving a call

Streamer Pro
top status

Streamer Pro
front

Phone
adapter

Description

Streamer and phone adapter connected

Phone ringing: Phone indicator and Streamer
Pro top status blinks green. You will hear an
incoming call indicator in your instruments.

When the call is connected, you will hear a beep
acknowledging that the call is answered – you
are now able to listen and talk to the other
party.

Steady Blinking

10

Outgoing call

How to make a call

Make sure that you are able to speak into the Streamer’s microphone.

1. To make a call press the Streamer’s phone button briefly (A). The hook is now off
and you will hear a dial tone in the hearing instruments. The phone button on the
Streamer and phone indicator on the phone adaptor will turn steady green.

2. Pick up the handset on your landline phone (or press Call on the portable phone)and

dial the phone number (B) as you normally do to make a call.

3. After a short while you will hear the call tone in your hearing instruments indicating
that the call is now connected through your Streamer and hearing instruments.

You can now put the handset back on (or press “end call” on the portable phone).

To end the call, simply press the phone button on the Streamer briefly.

* Note: Make sure to put the handset correctly back on the phone – otherwise the phone line will block for incoming calls.

11

Microphone

A

B

12

Making a call

Streamer Pro
top status

Streamer Pro
front

Phone
adapter

Description

Streamer and phone adapter are connected

Press the Streamer’s phone button briefly
and you will hear a dial tone in the hearing
instruments (1)

Steady Blinking

13

Additional information

Turn o the phone adapter

If you don’t want to receive phone calls to your Streamer, turn off the phone adapter by
disconnecting power. For normal use, the phone adapter uses very little power so it is not
necessary to turn it off.

Range

The phone adapter has a range of up to about 30 meters (to the Streamer Pro),
depending on furniture and walls. Within this range you can make hands free phone con­versations with good sound quality (i.e. without “crackle” sound).

Normally you will be able to hear the incoming call alert in the hearing instruments at
a distance of up to 30-40 meters, but then you have to walk closer to the phone adapter
to hear the phone partner’s voice clearly. This can be useful when working in
the garden.

14

Volume control

Use the volume button on the Streamer to adjust the phone volume level in the hearing
instruments. Adjust the volume by pressing up or down briefly. Repeat the brief press for
further adjustments.

The phone volume level set by the Streamer is memorised. That means next time a
phone call is made, the memorised volume level will be applied.

Hear only the phone sound

At first time use of the phone solution, the hearing instrument microphones are default
turned on.

The hearing instrument microphones can be muted allowing you to better hear the
phone conversation. Press the volume up AND down for 1 second simultaneously
(Streamer Pro) or either up OR down for two seconds (Streamer).

Pressing the volume button for 2 seconds (Streamer) or volume up AND down
briefly (Streamer Pro) during the conversation, re-activates the hearing instrument
microphones.

15

For detailed user instructions on the Streamer, please refer to the Streamer manual.

For further support or tips you can check the ConnectLine information
on www.oticon.com/phone

0000122272000001

INSTALLATION GUIDE Phone 2.0

Thank you

Thank you for choosing our product as your means to better hearing.

To support your efforts, we have put great care and attention into making sure that your
new phone adapter has the highest quality and is easy to use and maintain.

The Connectline landline phone solution (phone adapter) enables you to make hands
free phone conversation over most of the domestic area.

The complete system description is documented on-line at www.oticon.com/phone
Here you will also find interactive presentations, “how to´ videos” and a support section
with frequently asked questions.

We recommend that you read this manual carefully to achieve the maximum benefit of
your new phone adapter, before you start to use it. If you have any questions on the use
or maintenance of the phone adapter, please contact your Hearing Care Professional.

Indication for use

The phone adapter is intended to be used together with the Oticon Streamer or
Oticon Streamer Pro and Oticon wireless hearing instruments.

This enables the hearing instrument user to communicate wirelessly with a phone
conversation partner via a landline phone (analogue/PSTN).

IMPORTANT NOTICE

Please familiarise yourself with the entire contents of this booklet before using your
phone adapter. It contains instructions and important information about the use and
handling of your phone adapter.

Contents

Package content 7
Phone adapter overview 8
Warnings 10
Installation 13
Connecting the phone adapter to a power outlet 14
Connecting to phone line and landline phone 16
Pairing the Streamer to the phone adapter 18
Technical information 22

0000122272000001

INSTALLATION GUIDE Phone 2.0

INSTRUCTIONS for use Phone 2.0

7

Package content

Phone adaptor 2.0 – what is in the box

The phone adaptor box consists of the following elements:

Phone adaptor Power supply Phone cable

This guide (Installation guide and Instructions for use)

8

Phone adapter overview

Front

Phone indicator

Condition Power indicator Phone indicator

Power on, no connection to the Streamer

Pairing with the Streamer

The Streamer is wirelessly connected

Incoming call

Phone conversation

Fault condition (contact your hearing care professional)

No light Blinking Steady

Power indicator

OUT

IN

AUX

POWER

9

Back

Power supply

To PSTN wall plug

To landline phone

ConnectLine in/out*

* For more information please refer to: www.oticon.com/office

10

You should familiarise yourself fully with the following general warnings and the entire
contents of this booklet before using your phone adapter.

Products to be connected to external equipment

• The safety of the use of the phone adapter with auxiliary input cable is determined

by external signal source. When the input cable is connected to mains-operated
equipment, this equipment must comply with IEC-60065, IEC-60601, IEC-60950 or
equivalent safety standards.

• The phone adapter is designed to comply with the most stringent Standards of

International Electromagnetic Compatibility. However, the phone adapter might cause
interference with other medical devices. Please contact relevant personnel to obtain
permission before using the phone adapter in hospitals or similar venues.

Warnings

11

• The phone adapter is not a toy and therefore should be kept out of the reach of
children and anyone else who might swallow parts or otherwise cause injury to
themselves. Special attention should be paid to the smaller components in order
to prevent children from swallowing them and choking.

• Oticon ConnectLine Phone Adaptor 2 is intended for residential use with an analog
phone line. ConnectLine Phone Adaptor 2 is not intended for use with digital phone
lines that may be part of digital/commercial system. Unintended use with a digital
phone system may result in lack of functionality, malfunction or damage to the
ConnectLine Phone Adaptor 2 and will invalidate the warranty. If you are unsure of
the type of phone system in use in your home, or at your workplace, we recommend
that you contact your local phone company before installing the ConnectLine Phone
Adaptor 2.

If a part is swallowed, see a doctor immediately.

Warnings

13

Installation

Activating the phone adapter for the rst time

Before you can use the landline phone solution together with your hearing instruments,
the phone adapter must be connected to a power outlet and the public telephone line.

This is a step-by-step guide on how to install the phone adapter.

All needed parts for the installation are included in the package.

14

Connecting the phone adapter to a power outlet

Use the power supply with USB cable from box 1

1. Plug the USB connector into the “power” connector on phone adapter

2. Plug the power supply into the mains wall socket or another power source

3. Check that power is turned on

4. After a few seconds the power indicator

will light green

12

15

Box 1

4.

2.

1.

16

Connecting to phone line and landline phone

Place the phone adapter in a suitable spot near your landline phone or base station.

1. Unplug the phone line from the landline phone (or base station).*

2. Plug the phone line from the wall adapter into the phone adapter “IN” connector.

3. Plug the phone cable from box 2 in the phone adapter “OUT” connector.

4. Plug the other end of the phone cable into the landline phone (or base station).*

Please lift off the handset from your landline phone – you should now be able to hear
the dial tone from the handset speaker.

* if your main phone or base station does not have a detachable plug for the landline connection, you should either try using

an alternative phone or a technician must be contacted to complete the installation.

1 2

17

Box 2

3.

2.

1.

4.

18

Pairing the Streamer to the phone adapter

The very first time your Streamer is used with the phone adapter, the Streamer
must be paired to the phone adapter.

For pairing:

1. Make sure the phone adapter is powered on, i.e. the power indicator is steady green.

2. Press the on/off button on the Streamer Pro (A) or the connect button on the

Streamer (B) for 5-6 seconds until the blue light starts blinking.

3. Place the Streamer on top of the phone adapter – the pairing takes around
20–60 seconds.

4. The pairing is completed when the power indicator on the phone adapter and the
on/off button on the Streamer turns steady blue. Pairing is done only once and will
normally not have to be repeated.

19

Streamer Pro Streamer 1.4

B

A

20

Pairing

Streamer Pro
top status

Streamer Pro
front

Phone
adapter

Description

Streamer and Phone adapter on (1)

Streamer in pairing mode (2)

Pairing complete (4)

Steady Blinking

22

Technical information

The emission power from the phone adapter is max. 39 dBμV/m @ 3 meters and is well
below international emission limits for Human Exposure. The phone adapter complies
with international standards concerning Electromagnetic Compatibility.

Due to the limited size available on the device, many of the relevant approval markings
are found in this document.

This instrument contains a module with:

FCC ID: UXZBSH200
IC: 8191A-BSH200

The device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may
cause undesired operation.

23

Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment. To comply with FCC RF
exposure requirements, the device and the antenna for this device must be installed to
ensure a minimum separation distance of 20 cm or more from a person’s body. Other
operating configurations should be avoided.

NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation.

24

If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

• Relocate the receiving antenna.

• Increase the distance between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the manufacturer or an experienced radio/TV technician for help.

IC statement

Operation is subject to the following two conditions:

1) this device may not cause interference.

2) this device must accept any interference, including interference that may cause

undesired operation of the device.

IC radiation exposure statement: This equipment complies with IC radiation exposure
limits set forth for an uncontrolled environment. End users must follow the specific
operating instructions for satisfying RF exposure compliance. This transmitter must not
be co-located or operating in conjunction with any other antenna or transmitter.

25

Hereby, Oticon A/S declare that this phone adapter is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
Declaration of conformity is available at:

Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.com

This product is intended for connection to the public switched analogue
telephone network and may be operated in EU and EFTA countries.

Waste from electronic
equipment must be
handled according to
local regulations.

N4292

0197