INSTRUCTIONS FOR USE IIC-CIC-ITC-HS-FS
Thank you
Thank you for choosing our product as your means to better hearing. To support your
eorts, we have put great care and attention into making sure that your new hearing
instrument is of the highest quality and it is easy to use and maintain.
We recommend that you read this manual carefully to achieve the full benet of your new
hearing instrument.
To meet your needs, various functions may be congured to your hearing instrument.
The actual conguration of your instrument is marked (ticked o) by your Hearing Care
Professional in relevant sections of this manual. Please also refer to the last page for a
complete overview of all functions congured to your hearing instrument(s).
The hearing instrument amplication is uniquely adjusted and optimised to your personal
hearing capabilities using the prescription provided by your Hearing Care Professional.
If you have any questions on the use or maintenance of the hearing instrument, please
contact your Hearing Care Professional.
Indications for Use
The hearing instrument is intended to amplify and transmit sound to the ear and thereby
compensate for mild to severe impaired hearing.
IMPORTANT NOTICE
Please familiarise yourself with the entire content of this booklet before using your
hearing instrument. It contains instructions and important information about the use
and handling of your hearing instrument and batteries.
CAUTION
Hearing instruments can be tted to powerful output levels. Never allow others to
wear your hearing instrument as incorrect usage could cause permanent damage to
their hearing.
Continues on next page
View of size 10 battery instruments (IIC, CIC, ITC) 7a
View of size 312 battery instruments (ITC, HS, FS) 7b
View of size 13 battery instruments (HS, FS) 7c
Warnings 9
Activating the hearing instrument for the rst time 18
Turning your instrument ON and OFF 19
Replacing the battery 20
Right/Left indicator 22
Inserting your hearing instrument 23
Inserting a small instrument (IIC and CIC) 24
Removing your hearing instruments 26
Independent program control with push-button 27
Right ↔ Left program control with push-button 28
Right ↔ Left volume control with push-button 29
Right ↔ Left program and volume control with push-button 30
Right ↔ Left program and volume control with push-button and volume wheel 32
Contents
Volume control by wheel 34
Telecoil (optional) 37
Autophone (optional) 38
Caring for your hearing instrument 40
Cleaning your hearing instrument 42
Replacing ProWax sound outlet lter 44
Replacing T-Cap microphone lter (Instruments with size 10 batteries) 46
Replacing O-Cap microphone lter (Instruments with size 312 and 13 batteries) 48
Avoiding heat, humidity and chemicals 50
Eight easy steps to better hearing 51
Common problems and their solutions 56
International warranty 58
Warranty certicate 59
Cell phone 60
Wireless accessories 62
Technical information 63
Settings overview for your hearing instrument 66
7a
View of size 10 battery instruments (IIC, CIC, ITC)
Microphone inlet with
T-Cap microphone lter
Battery door
with nail grip
Pull-out string
Pull-out string
Right/left and
up-indicator
Ventilation canal
Sound outlet with
wax lter (ProWax)
Ventilation canal
Push-button
(optional)
IIC = Invisible-In-the-Canal
CIC = Completely-In-the-Canal
ITC = In-The-Canal
IMPORTANT NOTICE
Open the battery door fully to allow air to circulate whenever you are not using your
hearing instrument, particularly overnight.
7b
View of size 312 battery instruments (ITC, HS, FS)
Battery door
with nail grip
Ventilation canal
Ventilation canal
Push-button
(optional)
Push-button
(optional)
1 or 2 microphone
inlets with O-Cap
microphone lter
Sound outlet with
wax lter (ProWax)
Volume wheel
(optional)
ITC = In-The-Canal
HS = Half-Shell
FS = Full-Shell
IMPORTANT NOTICE
Open the battery door fully to allow air to circulate whenever you are not using your
hearing instrument, particularly overnight.
7c
View of size 13 battery instruments (HS, FS)
1 or 2 microphone
inlets with O-Cap
microphone lter
Push-button
(optional)
Volume wheel
(optional)
Ventilation
opening
Sound outlet with
wax lter (ProWax)
Ventilation
opening
Push-button
(optional)
HS = Half-Shell
FS = Full-Shell
IMPORTANT NOTICE
Open the battery door fully to allow air to circulate whenever you are not using your
hearing instrument, particularly overnight.
9
You should familiarize yourself fully with the following general warnings and the entire
content of this booklet before using your hearing instrument.
Use of hearing instruments
• Hearing instruments should be used only as directed and adjusted by your Hearing
Care Professional. Misuse can result in sudden and permanent hearing loss.
• Never allow others to wear your hearing instrument, as incorrect usage could cause
permanent damage to their hearing.
Choking Hazards
• Hearing instruments, their parts and batteries are not toys and should be kept out of
reach of children and anyone who might swallow these items or otherwise cause injury
to themselves.
• Never replace the battery or adjust the controls of the hearing instrument in front of
infants, small children or people with learning diculties.
• Discard batteries carefully in a place where infants, small children or people with
learning diculties cannot reach them.
Warnings
10
• Batteries have occasionally been mistaken for pills. Therefore check your medicine
carefully before swallowing any pills.
• Never put your hearing instrument or batteries in your mouth for any reason, as they
are slippery and could be swallowed by accident.
• Most hearing instruments can be supplied with a tamper-resistant battery door upon
request. This is strongly recommended for infants, small children, and people with
learning diculties.
If a battery or hearing instrument is swallowed, see a doctor immediately and contact
the national Poison Center at 1-800-222-1222 or the National Battery Ingestion Hotline
at 1-202-625-3333.
Battery use
• Always use batteries recommended by your Hearing Care Professional. Batteries of low
quality may leak and cause bodily harm.
• Never attempt to recharge your batteries. They may explode and cause serious injury.
• Never dispose of batteries by burning them. There is a risk that they will explode and
cause serious injury.
Warnings
11
Dysfunction in hearing instruments
• Hearing instruments may stop functioning, for instance if the batteries have expired
or if the sound outlet is blocked by moisture or ear wax. You should be aware of this
possibility, in particular when you are in trac or otherwise dependent on warning
sounds.
Active Implants
Caution must be taken with active implants. General advice is to follow the guidelines as
recommended by manufacturers of implantable debrillators and pacemakers regarding
use with mobile phones:
• If you wear an active implant, then keep the hearing instrument more than 15 cm away
from the implant e.g., do not carry them in a breast pocket.
• If you have an active brain implant, please contact the manufacturer of your
implantable device for information about the risk of disturbance.
• The MultiTool has a built-in magnet. If you have an implantable device, such as a
pacemaker or debrillator, the MultiTool should not be carried in a breast pocket
or near the chest.
Warnings
12
Explosives
• The power source in your hearing instrument has insucient energy to cause re in
normal conditions of use. The hearing instrument has not been tested for compliance
with international standards concerning explosive atmospheres. It is recommended
not to use your hearing instrument in areas where there is a danger of explosions.
X-ray, CT, MR, PET scanning and electrotherapy
• Remove your hearing instrument during X-ray, CT / MR / PET scanning electrotherapy or
surgery, as your hearing instrument may be damaged when exposed to strong elds.
Power instrument
• Special care should be exercised in selecting, tting and using a hearing instrument
where maximum sound pressure capability exceeds 132 dB SPL (IEC 711), as there may
be a risk of impairing the remaining hearing of the hearing instrument user.
Possible side eects
• Hearing instruments may cause an accelerated accumulation of ear wax.
Warnings
• The otherwise non-allergenic materials used in hearing instruments may, in rare cases,
cause a skin irritation or another unusual condition.
Please see a doctor if these conditions occur.
Interference
• Your hearing instrument has been thoroughly tested for interference, according to
the most stringent international standards. However, interference with your hearing
instrument and other devices may occur, for example with some mobile phones,
citizens band devices and shop alarm systems. If this occurs, increase the distance
between the hearing instrument and the device.
Wax lter
• If the instrument sound outlet is equipped with a ProWax lter, follow the directions
specied in the section “Replacing ProWax lter”.
• Always use the same type of wax lter like that which was originally supplied with
the instrument.
If you are in any doubt about the use or replacement of wax lters, contact your Hearing
Care Professional.
Warnings
14
Warnings
Warning to hearing instrument dispensers
A hearing instrument dispenser should advise a prospective hearing instrument user
to consult immediately with a licensed physician (preferably an ear specialist) before
dispensing a hearing instrument if the hearing instrument dispenser determines through
inquiry, actual observation, or review of any other available information concerning the
prospective user, that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the previous 90 days.
(iii) History of sudden or rapidly progressive hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 Hertz (Hz),
1,000 Hz, and 2,000 Hz.
(vii) Visible evidence of signicant cerumen accumulation or a foreign body in the
ear canal.
(viii) Pain or discomfort in the ear.
15
Warnings
Special care should be exercised in selecting and tting a hearing instrument whose
maximum sound pressure capability exceeds 132 dB SPL as there may be risk of impairing
the remaining hearing of the hearing instrument user.
Important notice for prospective hearing instrument users
• Good health practice requires that a person with a hearing loss have a medical
evaluation by a licensed physician (preferably a physician who specializes in diseases
of the ear) before purchasing a hearing instrument. Licensed physicians who
specialize in diseases of the ear are often referred to as Otolaryngologists, Otologists
or Otorhinolaryngologists. The purpose of medical evaluation is to ensure that all
medically treatable conditions that may aect hearing are identied and treated before
the hearing instrument is purchased. Following the medical evaluation, the physician
will give you a written statement that states that your hearing loss has been medically
evaluated and that you may be considered a candidate for a hearing instrument.
The physician will refer you to an audiologist or a hearing instrument dispenser, as
appropriate, for a hearing instrument evaluation.
16
Warnings
• The audiologist or hearing instrument dispenser will conduct a hearing instrument
evaluation to assess your ability to hear with and without a hearing instrument.
The hearing instrument evaluation will enable the audiologist or dispenser to select
and t a hearing instrument to your individual needs. If you have reservations about
your ability to adapt to amplication, you should inquire about the availability of a
trial, rental or purchase-option program. Many hearing instrument dispensers now
oer programs that permit you to wear a hearing instrument for a period of time
for a nominal fee, after which you may decide if you want to purchase the hearing
instrument. Federal law limits the sale of hearing instruments to those individuals
who have obtained a medical evaluation from a licensed physician.
• Federal law permits a fully informed adult to sign a waiver statement declining the
medical evaluation for religious or personal beliefs that preclude consultation with a
physician. The exercise of such a waiver is not in your best health interest and its use
is strongly discouraged. A hearing instrument will not restore normal hearing and will
not prevent or improve a hearing impairment resulting from organic conditions.
A hearing instrument is only part of hearing rehabilitation and may need to be
supplemented by auditory training and lip reading.
17
Warnings
Children with hearing loss
In addition to seeing a physician for medical evaluation, a child with a hearing loss should
be directed to an audiologist for evaluation and rehabilitation, since hearing loss may
cause problems in language development and educational and social growth of a child.
An audiologist is qualied by training and experience to assist in the evaluation and
rehabilitation of a child with a hearing loss. If the user is an infant, small child, or person
of mental incapacity, it is recommended that the hearing instrument be modied with a
tamper-resistant battery compartment.
18
Activating the hearing instrument for the rst time
A hearing instrument is a miniature electronic device that runs on special batteries.
To activate the hearing instrument, you must insert a new battery in the battery drawer.
The hearing instrument will start up when the battery door is closed. It will take a few
seconds until sound is produced. A jingle is played while the start-up process is running.
This indicates that the battery is working and the instrument is operating.
You may insert the hearing instrument immediately upon closing the battery door.
If the hearing instrument is held in the hand while activated, it may produce a whistling
sound. This will stop when properly tted in the ear.
19
Turning your instrument ON and OFF
The instrument do not have a power button, it is turned on and o by opening and closing
the battery door.
Turn ON your hearing instrument by fully closing the battery door with the battery in
place. When the battery door is closed the instrument will start up by playing a jingle.
Turn OFF your hearing instrument by opening the battery door with your nger nail.
To preserve the battery, make sure your hearing instrument is switched o when you are
not wearing it.
IMPORTANT NOTICE
Open the battery door fully to allow air
to circulate whenever you are not using
your hearing instrument, particularly
overnight or for longer periods of time.
OFF
ON
20
Replacing the battery
The correct battery size depends on the instrument type. Please nd the battery size in
the instrument overview in the rst section of this document.
A worn out battery should be removed immediately and disposed of according to local
regulations.
You will hear 2 beeps when it is time to replace the battery. This pre-warning will be
repeated in moderate intervals until the battery runs out. If the battery runs out the
instrument turns o. When that happens, 4 beeps are played to indicate that the
instrument is no longer operating.
Any moisture on the battery surface should be wiped o before use.
The magnet at the end of the MultiTool may be useful in
terms of helping you with the handling of the batteries.
MultiTool
21
1. Fully open the battery
door. Remove the old
battery.
2. Remove the sticky label,
from the new battery.
3. Place the new battery in
the battery drawer. Ensure
that the + marking faces
the + on the battery door.
4. Close the battery door.
5. When the battery door is
closed, the instrument will
play a jingle. It might take
a few seconds before the
battery works.
To replace the battery, follow these instructions:
22
Right/Left indicator
Hearing instruments are tted to the uniqueness of each ear, which means if you have
two instruments then your left hearing instrument is shaped and programmed dierently
from your right. That is why it is important to distinguish between the left hearing
instrument and the right.
In order to easily identify whether it is the left or right ear instrument, color indicators can
be applied.
A RED shell, text or dot identies the RIGHT instrument.
A BLUE shell, text or dot identies the LEFT instrument.
Dot (up-indicator)
Text
23
Inserting your hearing instrument
1. Hold the instrument so that the colored dot (upindicator) faces upwards. Place the tip of the
hearing instrument in your ear canal.
2. Gently pull your ear back and push the hearing
instrument into the ear canal, twisting slightly if
necessary, following the natural contour of the ear
canal.
IMPORTANT NOTICE
DO NOT use the battery door as a handle to
insert or remove your instrument. It is not
designed for this purpose.
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