oticon Alta2, Nera2, Ria2 Instruction Manual

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Alta2 Nera2 Ria2
INSTRUCTIONS FOR USE RITE
Alta2, Alta, Nera2, Nera, Ria2, Ria
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Introduction to this booklet
This booklet guides you in how to use and maintain your new hearing instrument. Please read the booklet carefully including the Warning section. This will help you to achieve the full benet of your new hearing instrument.
Your Hearing Care Professional has adjusted the hearing instrument to meet your needs. If you have additional questions, please contact your Hearing Care Professional.
About Start up Handling Options Warnings Additionals
For your convenience this booklet contains a navigation bar to help you navigate easily through the dierent sections.
Indication for use
The hearing instrument is intended to amplify and transmit sound to the ear and thereby compensate for mild to moderate-to-severe-to­profound hearing impairment.
IMPORTANT NOTICE
The hearing instrument amplication is uniquely adjusted and optimised to your personal hearing capabilities during the instrument tting performed by your Hearing Care Professional.
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Table of content
Options
Warnings Additionals
About
Start up
Handling
Identify your hearing instrument speaker and ear piece 6 RITE 8 Identify left and right instrument 10 Battery 11 Turn the hearing instrument ON and OFF 12 When to replace a battery 13 Replace the battery 14 Caring for your hearing instrument 16 Put on the instrument 18 Speaker with dome or GripTip 20 Replace dome or GripTip 21 Speaker with micro mould, LiteTip or power mould 22 Maintain the micro mould, LiteTip or power mould 23
Optional features and accessories 24 Mute the hearing instrument (optional) 25 Change programs (optional) 26 Change volume (optional) 28 Tamper-resistant battery drawer (optional) 30 Wireless accessories (optional) 32 Other options (optional) 34 Warnings 36 Troubleshooting guide 42 Water resistant 44 Warranty certicate 46 International warranty 47 Mobile phone 48 Technical information 50
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Identify your hearing instrument speaker and ear piece
This will make it easier for you to navigate through this booklet.
A RITE comes with di erent speakers and ear pieces.
RITE speaker
A RITE will have one of the
following speakers.
RITE ear pieces
A RITE will have one of the
following ear pieces.
RITE with Power mould
speaker
Speaker (60 shown)
Ear grip (optional)
Micro mould or LiteTip
Dome (open dome shown)
GripTip
60 85 100
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RITE
What it is
Push button Change programs,
volume and mute the instrument
Microphone openings
Sound in
What it does
Battery drawer Contains the battery.
Battery drawer is also the on/o switch
Speaker
(60 shown)
Sound out
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Identify left and right instrument
It is important to distinguish between the left and the right instrument as they might be programmed di erently. You can  nd left/right colour indicators inside the battery drawer or on 60 and 85 speakers or on the micro moulds/LiteTip.
Battery
Your hearing instrument is a miniature electronic device that runs on special batteries. To activate the hearing instrument, you must insert a new battery in the battery drawer. See how in the “Replace the battery” section.
A RED indicator marks the
RIGHT instrument.
A BLUE indicator marks the
LEFT instrument.
Pull out to open
Battery drawer
Your instrument
battery size is 312
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Turn the hearing instrument ON and OFF
The battery drawer is also used to switch the hearing instrument on and o . To preserve the battery, make sure your instrument is switched o when you are not wearing it.
When to replace a battery
When it is time to replace the battery you will hear two beeps repeated in moderate intervals until the battery runs out.
Two beeps
= The battery is running low
Four beeps
= The battery has run out
Battery maintenance tip
To make sure the hearing instrument is always working, bring spare batteries with you, or replace the battery before you leave home.
Turn ON
Close the battery drawer with the battery in place.
Turn OFF
Open the battery drawer.
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Replace the battery
2. Uncover 3. Insert
Fully open the battery drawer. Remove the battery.
Remove the sticky label from the + side of the new battery.
Insert the new battery into the battery drawer. Make sure the + side faces up.
1. Remove
MultiTool
Close the battery drawer. The instrument will play a jingle through the ear piece. Hold the earpiece close to your ear to hear the jingle.
The MultiTool can be used for battery change. Use the magnetic end to remove and insert batteries.
The MultiTool is provided by your Hearing Care Professional.
4. Close Tip
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Caring for your hearing instrument
When handling your hearing instrument, hold it over a soft surface to avoid damage if you drop it.
Clean the microphone openings
Carefully brush away debris from the openings. Gently brush the surface. Make sure the brush is clean and that it is not pressed into the openings.
About Start up Handling Options Warnings Additionals
IMPORTANT NOTICE
Use a soft, dry cloth to clean the hearing instrument. It must never be washed or immersed in water or other liquids.
Microphone openings
The MultiTool
The MultiTool contains a brush and a wire loop for cleaning ear wax from the mould. The brush can be replaced and purchased from your Hearing Care Professional.
Brush
MagnetWire loop
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Put on the instrument
The speaker brings the sound into your ear. The speaker should always be used with an ear piece attached. Use only parts designed for your hearing instrument.
If the speaker has an ear grip, place it in the ear so it follows the contour of the ear (see Step 3).
Ear grip (optional)
Speaker (60 shown)
Place the hearing instrument behind your ear.
Hold the bend of the speaker wire between your thumb and index  nger. The ear piece should point towards the ear canal opening.
Gently push the ear piece into your ear canal until the speaker wire sits close against the side of your head.
Step 1 Step 2 Step 3
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Open Dome
Power Dome
GripTip Available in small and large
Bass, Single vent
Bass, Double vent
6 mm 8 mm 10 mm 12 mm
Speaker with dome or GripTip
Both domes and GripTip are made of soft rubber material. There are 4 di erent types of domes. Check your dome type and size below.
IMPORTANT NOTICE
If the dome is not on the speaker when removed from the ear, the dome might still be in the ear canal. Consult your Hearing Care Professional for further instructions.
Replace dome or GripTip
The dome or GripTip should not be cleaned. When it is more or less  lled with wax, replace it with a new one.
Hold on to the speaker and then pull o the ear piece.
Place the new ear piece on the speaker.
Push  rmly to ensure that it is fastened securely.
Step 1 Step 2 Step 3
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LiteTip Power mouldMicro mould
Speaker with micro mould, LiteTip or power mould
There are 3 di erent types of moulds: micro mould, LiteTip and power mould. The moulds are customised for your ear shape.
Wax  lter
Maintain the micro mould, LiteTip or power mould
The mould should be cleaned regularly.
The wax  lter in the ear piece should be replaced when clogged or when the hearing instrument does not sound normal.
Use the wax  lter delivered by your Hearing Care Professional.
The vent is cleaned by pressing the brush through the hole, twisting it slightly.
Ven t
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Optional features and accessories
The features and accessories described on the following pages are optional. Please contact your Hearing Care Professional to  nd out how your hearing instrument is programmed.
If you experience di cult listening situations, a special program may be helpful. These are programmed by your Hearing Care Professional.
Write down hearing situations where you may need help.
Mute the hearing instrument (optional)
Use the mute function if you need to silence the instrument while wearing it.
IMPORTANT NOTICE
Do not use the mute function as an o switch, as the hearing instrument still draws current from the battery in this mode.
Apply a very long press to either end of the button to mute the instrument. To reactivate the instrument, push the button briefl y.
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Press up or down between programs
Note that you can change continuously between programs - both up and down in the program order. If for example you want to go from program 1 to 4, you can press the down button once instead of pressing the up button 3 times.
Change programs (optional)
Your hearing instrument can have up to 4 di erent programs. These are programmed by your Hearing Care Professional.
To be fi lled out by the Hearing Care Professional
Program Sound you will hear
when activated
When to use
1
“1 beep”
2
“2 beeps”
3
“3 beeps”
4
“4 beeps”
Program change:
LEFT RIGHT Short press Long press
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You will hear 2 beeps at the starting volume level
Change volume (optional)
The push button allows you to adjust the volume. You will hear a click when you turn up or down the volume.
Quick reset
If you wish to return to the standard settings of the instrument programmed by your Hearing Care Professional, simply open and then close the battery drawer.
Open Close
MAXIMUM
STARTING LEVEL
MINIMUM
Press button to turn up volume.
Press button to turn down volume.
To be fi lled out by the Hearing Care Professional
Volume change
LEFT RIGHT Short press
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Tamper-resistant battery drawer (optional)
To keep the battery out of reach of infants, small children and people with learning di culties, a tamper-resistant battery drawer should be used. Use a small screwdriver to open the drawer.
IMPORTANT NOTICE
Avoid using excessive force to open the battery drawer. Do not force the battery drawer beyond its fully opened position. Make sure to insert the battery correctly.
Please contact your Hearing Care Professional if you suspect the tamper-resistant e ectiveness and locking ability is damaged.
Use the screwdriver to turn the screw to unlock position (vertical). Insert the screwdriver into the slit in the bottom of the hearing instrument and push the door open.
Make sure the drawer is completely closed. Turn the screw to the locked position (horizontal).
Unlock the battery drawer Lock the battery drawer
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Wireless accessories (optional)
As an enhancement to your wireless hearing instrument a broad range of wireless accessories are available.
ConnectLine
ConnectLine is a family of products that allows you to receive audio signals from TVs, phones, music players, PCs or an external microphone wirelessly through your hearing instrument.
Remote Control
The Remote Control oers an opportunity to change program or adjust the volume in your hearing instrument.
FM
Your hearing instrument supports the option of attaching an FM system. The FM system allows you to receive speech or audio signals directly to your hearing instrument from a dedicated transmitter.
For detailed information on wireless accessories contact your Hearing Care Professional or visit www.oticon.com.
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Other options (optional)
Telecoil
Telecoil helps you hear better when using a telephone with a built in loop or when you are in buildings with teleloop systems such as theatres, churches or lecture rooms. This symbol or a similar sign is shown wherever a teleloop has been installed.
Autophone
can automatically activate a phone program in the hearing instrument, if your telephone has a dedicated magnet. The magnet needs to be placed at your telephone next to the sound outlet.
Direct Audio Input (DAI)
allows your hearing instrument to receive signals directly from external sources such as TV, radio, music players, etc. The DAI adaptor is mounted to your instrument and via a cable connected to an external sound source.
For detailed information on these options contact your Hearing Care Professional or visit www.oticon.com
IMPORTANT NOTICE
When the DAI is connected to an audio source plugged into a wall outlet, the audio source must comply with IEC-60065, IEC-60601 or equivalent safety standards.
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About Start up Handling Options Warnings Additionals
You should familiarise yourself fully with the following general warnings before using your hearing instrument for personal safety and to secure correct use. Consult your Hearing Care Professional if you experience unexpected operations or events with your hearing instrument.
Usage of hearing instruments
• Hearing instruments should be used only as directed and adjusted by your Hearing Care Professional. Misuse can result in sudden and permanent hearing loss.
• Never allow others to wear your hearing instrument as incorrect usage could cause permanent damage to their hearing.
Choking hazards & risk of swallowing batteries
• Hearing instruments, their parts, and batteries should be kept out of reach of children and anyone who might swallow these items, or otherwise cause injury to themselves.
• Batteries have occasionally been mistaken for pills. Therefore check your medicine carefully before swallowing any pills.
• Most hearing instruments can be supplied with a tamper-resistant battery drawer upon request. This is strongly recommended for infants, small children, and people with learning diculties.
• Children below 36 months must always use a tamper-resistant battery drawer. This option is available in BTE, miniBTE, RITE and miniRITE instruments.
If a battery or hearing instrument is swallowed, see a doctor immediately.
Battery use
• Always use batteries recommended by your Hearing Care Professional. Batteries of low quality may leak and cause bodily harm.
• Never attempt to recharge your batteries and never dispose of batteries by burning them. There is a risk that the batteries will explode.
Warnings
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Dysfunction
• Be aware of the possibility that your hearing instrument may stop working without notice. Keep this in mind when you depend on warning sounds (e.g., when you are in trac). The hearing instruments may stop functioning, for instance if the batteries have expired or if the tubing is blocked by moisture or ear wax.
Active implants
• Caution must be taken with active implants. In general, follow the guidelines recommended by manufacturers of implantable debrillators and pacemakers regarding use with mobile phones.
• If you wear an active implant, then keep the hearing instrument more than 15 cm away from the implant. If you have an Autophone magnet or MultiTool (which has a built-in magnet), keep them more than 30 cm away from the implant. E.g.,do not carry them in a breast pocket.
• If you have an active brain implant, please contact the manufacturer of your implantable device for information about the risk of disturbance.
Explosives
• The power source in your hearing instrument has insucient energy to cause re in normal usage conditions. The hearing instrument has not been tested for compliance with international standards concerning explosive environments. It is recommended not to use your hearing instrument in areas where there is a danger of explosions.
X-ray, CT, MR, PET scanning and electrotherapy
• Remove your hearing instrument for example during X-ray, CT / MR / PET scanning electrotherapy or surgery as your hearing instrument may be damaged when exposed to strong elds.
Warnings
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Avoiding heat and chemicals
• Your hearing instrument must never be exposed to extreme heat e.g., left inside a parked car in the sun.
• Your hearing instrument must not be dried in microwave ovens or other ovens.
• The chemicals in cosmetics, hairspray, perfume, after shave lotion, suntan lotion and insect repellent can damage your hearing instrument. Always remove your hearing instrument before applying such products and allow time to dry before putting it on.
Power instrument
• Special care should be excercised in selecting, tting and using a hearing instrument where maximum sound pressure capability exceeds 132 dB SPL (IEC 711), as there may be risk of impairing the remaining hearing of the hearing instrument user.
For information on whether your instrument is a power instrument, see the back of this leaet.
Possible side eects
• Hearing instruments, moulds or domes may cause an accelerated accumulation of ear wax.
• The otherwise non-allergenic materials used in hearing instruments may in rare cases cause a skin irritation or any other unusual condition.
Please seek consultation with a physician if these conditions occur.
Interference
• Your hearing instrument has been thoroughly tested for interference, according to the most stringent international standards. However, interference with your hearing instrument and other devices may occur, (e.g., some mobile telephones, citizens band systems and shop alarm systems). If this occurs, increase the distance between the hearing instrument and the device.
Warnings
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Symptom Possible causes Solutions
No sound
Worn-out battery Replace the battery
Clogged tube or earpieces (mould, dome, GripTip, micro mould or LiteTip)
Clean mould
Consider replacing wax lter or dome
Intermittent or reduced sound
Clogged sound outlet Clean mould or replace wax lter or dome
Moisture Wipe battery with a dry cloth
Worn-out battery Replace the battery
Squealing noise
Hearing instrument earpiece inserted incorrectly Re-insert hearing instrument
Ear wax accumulated in ear canal Have ear canal examined by your doctor
If none of the above solutions work, consult your Hearing Care Professional for assistance.
Troubleshooting guide
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Water resistant
Your hearing instrument is water resistant which means it is designed to be worn in all daily life situations. Therefore you do not have to worry about sweat or getting wet in a rain shower. Should your hearing instrument come in contact with water and stop working, please follow these guidelines:
1. Gently wipe o any water
2. Open the battery drawer and remove the battery and gently wipe o any water in the battery drawer
3. Let the hearing instrument dry with the battery drawer left open for approximately 30 minutes
4. Insert a new battery
IMPORTANT NOTICE
Do not wear your hearing instrument while showering or participating in water activities. Do not immerse your hearing instrument in water or other liquids.
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International warranty
Your hearing instrument is covered by an international limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing instrument itself, but not accessories such as batteries, tubing, ear wax lters, etc. Problems arising from improper handling or care, excessive use, accidents, repairs made by an unauthorised party, exposure to corrosive conditions, physical changes in your ear, damage due to foreign objects entering the device, or incorrect adjustments are NOT covered by the limited warranty and may void it. The above warranty does not aect any legal rights that you
might have under applicable national legislation governing sale of consumer goods. Your Hearing Care Professional may have issued a warranty that goes beyond the clauses of this limited warranty. Please consult him/her for further information.
If you need service
Take your hearing instrument to your Hearing Care Professional, who may be able to sort out minor problems and adjustments immediately.
Warranty certicate
Name of owner: _____________________________________________________
Dispenser: _________________________________________________________
Dispenser address: __________________________________________________
Dispenser phone: ___________________________________________________
Purchase date: ______________________________________________________
Warranty period: ________________ Month: _____________________________
Model left: _____________________ Serial no.: ___________________________
Model right: ____________________ Serial no.: ___________________________
Battery size: _______________________________________________________
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Mobile phone
Some hearing instrument users have reported a buzzing sound in their hearing instrument when they are using mobile phones, indicating that the mobile phone and hearing instrument may not be compatible.
According to the ANSI C63.19 standard (ANSI C63.19–2007 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the compatibility of a particular hearing instrument and mobile phone can be predicted by adding the rating for the hearing instrument immunity to the rating for the mobile phone emissions. For example, the sum of a hearing instrument rating of 2 (M2/
T2) and a telephone rating of 3 (M3/ T3) would result in a combined rating of 5. Any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance”.
The immunity of this hearing instrument depend on the type of speakers:
M T
RITE 60
M2 T4
RITE 85
M4 T4
RITE 100
M3 T4
RITE 105*
M2 T4
* Alta2, Nera2, Ria2
The equipment performance measurements, categories, and system classications are based upon the best information available, but cannot guarantee that all users will be satised.
IMPORTANT NOTICE
The performance of individual hearing instruments may vary with individual mobile phones. Therefore, please try this hearing instrument with your mobile phone or, if you are purchasing a new phone, be sure to try it with your hearing instrument prior to purchase.
For additional guidance, please ask your mobile phone provider for the booklet entitled “Hearing Aid Compatibility with Digital Wireless Cell Phones.”
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Technical information
The hearing instrument contains a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic eld strength of the transmitter is < -42 dBμA/m @ 10m.
The emission power from the radio system is well below international emission limits for human exposure. For comparison, the radiation of the hearing instrument is lower than unintended electromagnetic radiation from, for example, halogen lamps, computer monitors, dishwashers, etc. The hearing instrument complies with international standards concerning Electromagnetic Compatibility.
Due to the limited space available on the instruments, all relevant approval markings are found in this document.
The hearing instrument contains a module with:
FCC ID: U28FU2BTERIT IC: 1350B-FU2BTERIT
The device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
More information: www.oticon.com
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Oticon declares that this hearing instrument is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Declaration of conformity is available at:
Oticon A/S Kongebakken 9 DK-2765 Smørum Denmark www.oticon.com
Waste from electronic equipment must be handled according to local regulations. N1175
Power instrument Yes No
Settings overview for your hearing instrument
Left Right
Yes No
Volume control
Yes No
Yes No
Program shift
Yes No
Yes No
Mute
Yes No
Volume control indicators
On O
Beeps at min /max volume
On O
On O
Clicks when changing volume
On O
On O
Beeps at preferred volume
On O
Battery indicators
On O
Low battery warning
On O
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149069UK / 12.14
149069UK / 12.14
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People First is our promise to empower people to communicate freely, interact naturally and participate actively
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