oticon miniRITE-T, miniRITE, Opn miniRITE-T, Opn miniRITE Instruction Manual

miniRITE
miniRITE-T

Instructions for use

Model overview

This booklet is valid for the Oticon Opn™ family in the following
hearing aid models and styles:

Oticon Opn 1 miniRITE Oticon Opn 1 miniRITE-T
Oticon Opn 2 miniRITE Oticon Opn 2 miniRITE-T
Oticon Opn 3 miniRITE Oticon Opn 3 miniRITE-T

with NFMI and 2.4 GHz radio functionality.

The following speakers are available for the above models:

Speaker 60
Speaker 85
Speaker 100

Power flex mould speaker 100
Power flex mould speaker 105

Intended use

The hearing aid is intended to amplify and transmit sound to the
ear, and thereby compensating for impaired hearing within mild to
severe-to-profound hearing loss. This hearing aid is intended for
use by adults and children older than 36 months.

IMPORTANT NOTICE

The hearing aid amplification is uniquely adjusted and optimised
to your personal hearing capabilities during the hearing aid fitting
performed by your hearing care professional.

Introduction to this booklet

This booklet guides you on how to use and maintain your new
hearing aid. Please read the booklet carefully, including the Warning
section. This will help you to get the most out of your new hearing
aid.

Your hearing care professional has adjusted the hearing aid to meet
your needs. If you have further questions, please contact your
hearing care professional.

About Startup Handling Options Tinnitus Warnings More info

For your convenience, this booklet contains a navigation bar to help
you easily navigate through the different sections.

Table of contents 1/2

About

Identify your hearing aid, speaker, and earpiece 10
miniRITE 12
miniRITE-T 14
Identify left and right hearing aid 16
Battery (size 312) 17
MultiTool for handling batteries and cleaning 18

Start up

Turn the hearing aid ON and OFF 20
When to replace the battery 21
Replace the battery 22

Handling

Put on the hearing aid 24
Caring for your hearing aid 25
Standard earpieces: dome or Grip Tip 26
Replace dome or Grip Tip 27

ProWax miniFit filter 28
Replace ProWax miniFit filter 29
Customised earpieces: Micro mould, LiteTip, or Power flex mould 30
Clean Micro mould, LiteTip, or Power flex mould 31
Replace ProWax filter 32
Flight mode 33

Options

Optional features and accessories 34
Mute the hearing aid 35
Change volume miniRITE 36
Change volume miniRITE-T 37
Change program 38
Quick reset 40
Use hearing aids with iPhone, iPad, and iPod touch 41
Pair hearing aids with iPhone 42

Continues on next page

Reconnect your hearing aids to your iPhone, iPad, or iPod touch 44
Oticon ON App 45
Wireless accessories 46
Other options 47

Tinnitus

Tinnitus SoundSupport™ (optional) 48
Guidelines for tinnitus sound generator users 49
Sound options and volume adjustment 50
Limitation on use time 54
Important information for hearing care professionals
about Tinnitus SoundSupport 55
Warnings related to Tinnitus 57

Table of contents 2/2

Warnings

General warnings 58

More info

Troubleshooting guide 62
Water & dust resistant (IP68) 64
Conditions of use 65
Warranty certificate 66
International warranty 67
Technical information 68
Your individual hearing aid settings 72

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About

Identify your hearing aid, speaker, and earpiece

This will make it easier for you to
navigate through this booklet.

Speakers

The hearing aids uses one of
the following speakers:

Earpieces

The speaker uses one of the
following earpieces:

Power flex mould speakers

Micro mould or LiteTip

Grip Tip*

Dome (open dome shown)*

VarioTherm® micro mould or LiteTip

60 85

* Please see details for replacing the dome or Grip Tip in chapter “Replace dome or GripTip”
® VarioTherm is a registered trademark of Dreve

100

100
105

miniRITEminiRITE-T

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Wax protection
of speaker

Holds the
speaker in place

miniRITE

What it is

Push button Mute, change

volume and

program

Open the

battery drawer

Microphone

openings

Sound in

What it does

Battery drawer Contains the battery

and functions as an
on/off switch

Wax filter

Sound out

Speaker

(60 shown)

Ear grip
(optional)

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miniRITE-T

What it is

Push button Mute, change

volume, and

program

Microphone

openings

Sound in

What it does

Battery drawer

Contains the
battery and
functions as an
on/off switch

Wax filter Wax

protection

of speaker

Ear grip
(optional)

Holds the
speaker in place

Speaker

(60 shown)

Sound out

Open the

battery drawer

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Identify left and right hearing aid

It is important to distinguish between the left and the right hearing
aid, as they may be programmed differently.

You can find left/right colour indicators in the battery drawer and
on 60 and 85 speakers as shown. Indicators can also be found on
100 speakers and some earpieces.

Battery (size 312)

Your hearing aid is a miniature electronic device that runs on
special batteries. To activate the hearing aid, you must insert a new
battery in the battery drawer. See chapter “Replace the battery”.

A RED indicator marks
the RIGHT hearing aid.

A BLUE indicator marks
the LEFT hearing aid.

Battery drawer

Pull out to open

Make sure the plus

sign is visible

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MultiTool for handling batteries and cleaning

The MultiTool contains a magnet that makes it easier to replace the
battery in the hearing aid. It also contains a brush and wire loop for
cleaning and removing earwax. If you need a new MultiTool, please
contact your hearing care professional.

Brush

Wire loopMagnet

IMPORTANT NOTICE

The MultiTool has a built-in magnet. Keep the MultiTool at least 30 cm
away from credit cards and other magnetically sensitive devices.

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Turn the hearing aid ON and OFF

The battery drawer is used to switch the hearing aid on and off.
To save battery life, make sure your hearing aid is switched off
when you are not wearing it.

When to replace the battery

When it is time to replace the battery, you will hear three beeps
repeated at moderate intervals until the battery runs out.

Three beeps*

= The battery is running low

Four beeps

= The battery has run out

Battery tip

To make sure the hearing aid is always working, bring spare
batteries with you, or replace the battery before you leave home.

Turn ON

Close the
battery
drawer with
the battery
in place.

Turn OFF

Open the
battery drawer.

Start up

* Bluetooth will be shut down and it is not possible to use wireless accessories.

Note: The batteries need to be replaced more often if you are streaming audio or
music to your hearing aids.

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Replace the battery

2. Uncover 3. Insert

Fully open the
battery drawer.
Remove the battery.

Remove the sticky
label from the

+ side

of the new battery.

Tip:
Wait 2 minutes so that
the battery can draw
air, to make sure to
function optimally.

Insert the new bat­tery into the battery
drawer. Make sure the

+ side is facing up.

1. Remove

MultiTool

Close the battery drawer.
The hearing aid will play a
jingle through the earpiece.

Hold the earpiece close to
your ear to hear the jingle.

The MultiTool can be used to
change the battery. Use the
magnetic end to remove and
insert batteries.

The MultiTool is provided by
your hearing care professional.

4. Close Tip

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Put on the hearing aid

Ear grip

(optional)

Place the hearing
aid behind your ear.

The speaker should
always be used
with an earpiece
attached. Use only
parts designed for
your hearing aid.

Hold the bend of
the speaker wire
between your
thumb and index
finger. The ear­piece should point
towards opening of
the ear canal.

Gently push the
earpiece into your ear
canal until the
speaker wire sits
close to your head.

If the speaker has an
ear grip, place it in the
ear so it follows the
contour of the ear.

Step 1 Step 2 Step 3

Handling

Caring for your hearing aid

When handling your hearing aid, hold
it over a soft surface to avoid damage
if you drop it.

Clean the microphone openings

Carefully brush any debris away
from the openings. Gently brush the
surface. Make sure the brush is clean
and that it is not pressed into the
openings.

IMPORTANT NOTICE

Use a soft, dry cloth to clean the hearing aid. The hearing aid must
never be washed or immersed in water or other liquids.

Microphone

openings

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Open
dome

Power
dome

Grip Tip

Available in small and large,
left and right, with or without vent.

* only as open dome for speaker 60

** not for open dome

Bass dome,
single vent

Bass dome,
double vent

6 mm5 mm* 8 mm 10 mm 12 mm**

Standard earpieces: dome or Grip Tip

Both domes and Grip Tip are made of soft rubber material. There
are 4 different types of domes. Identify your earpiece type and size
below.

IMPORTANT NOTICE

If the earpiece is not on the speaker when removed from the ear,
the earpiece may still be in the ear canal. Consult your hearing care
professional for further instructions.

Replace dome or Grip Tip

The standard earpiece (dome or Grip Tip) should not be cleaned. If
the earpiece is filled with wax, replace it with a new one. Grip Tip
should be replaced at least once a month.

Hold on to the
speaker and then
pull off the earpiece.

Insert the speaker
exactly into the
middle of the
earpiece to obtain a
secure attachment.

Push firmly to ensure
that the earpiece is
fastened securely.

Step 1 Step 2 Step 3

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IMPORTANT NOTICE

Always use the same type of wax filter as was originally supplied with
the hearing aid. If you are in any doubt about the use or replacement of
wax filters, contact your hearing care professional.

Replace ProWax miniFit lter

2. Remove 3. Insert

Remove the tool
from the shell. The
tool has two pins,
one empty for re­moval and one with
the new wax filter.

Push the empty pin
into the wax filter in
the speaker and pull
it out.

Insert the new wax
filter using the other
pin, remove the tool,
and throw it out.

1. Tool

New

filter

Old

filter

Final

Note:
If you use a mould, a hearing care professional must replace the wax filter in the speaker.

ProWax miniFit lter

The speaker has a white wax filter
attached to the end where the earpiece
is attached. The wax filter keeps wax
and debris from damaging the speaker.
If the filter becomes clogged, please
replace the wax filter or contact your
hearing care professional.

Remove the earpiece from the speaker
before replacing the wax filter.

Wax filter

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LiteTip

VarioTherm
LiteTip*

Power flex
mould

Micro mould

VarioTherm
Micro mould*

Customised earpieces: Micro mould, LiteTip, or
Power ex mould

There are three different types of moulds: Micro mould, LiteTip,
and Power mould. Micro mould and LiteTip are available in two
different materials.The earpieces are customised for your ear.

Wax filter

Clean Micro mould, LiteTip, or Power ex mould

The mould should be cleaned
regularly.

The mould has a wax filter that
must be replaced when clogged
or if the hearing aid does not
sound normal.

Always use the wax filter
provided by your hearing care
professional.

The vent is cleaned
by pressing the brush
through the hole,
twisting it slightly.

Ven t

* VarioTherm Micro mould and LiteTip do not have a wax filter

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New
filter

Replace ProWax lter

2. Remove 3. Insert

Remove the tool
from the shell. The
tool has two pins,
one empty for
removal and one
with the new wax
filter.

Push the empty pin
into the wax filter in
the mould and pull
it out.

Insert the new wax
filter using the other
pin, remove the tool,
and throw it out.

1. Tool

New

filter

Old filter

Flight mode

When boarding an airplane or entering an area in which it is
prohibited to radiate radio signals, e.g. during flight, flight mode
must be activated. The hearing aid will still be working. It is only
necessary to activate flight mode on one hearing aid.

To activate and deactivate

Press the push button for

at least 7 seconds. A jingle

confirms your action.

Opening and closing the

battery drawer will also
deactivate flight mode.

See chapter “Quick reset”.

Press either end of

the button

miniRITE miniRITE-T

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Optional features and accessories

The features and accessories described on the following pages are
optional. Please contact your hearing care professional to find out
how your hearing aid is programmed.

If you experience difficult listening situations, a special program
may be helpful. These are programmed by your hearing care
professional.

Write down any hearing situations in which you may need help.

Options

Mute the hearing aid

Use the mute function if you need to silence the hearing aid.

IMPORTANT NOTICE

Do not use the mute function as an off switch, as the hearing aid still
draws current from the battery in this mode.

Apply a very long press

(4 seconds) to the

button to mute the

hearing aid. To reactivate,

push the button briefly.

miniRITE miniRITE-T

Press either end of

the button

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You will hear
2 beeps at
start-up level

You will hear
2 beeps at
start-up level

Change volume miniRITE

The push button allows you to adjust the volume.
You will hear a click when you turn the volume up or down.

Change volume miniRITE-T

The push button allows you to adjust the volume.
You will hear a click when you turn the volume up or down.

MAXIMUM MAXIMUM

START-UP
LEVEL

START-UP
LEVEL

MINIMUM MINIMUM

A short press on the
RIGHT hearing aid
increases the volume.

Press button to turn
up volume

A short press on the
LEFT hearing aid
decreases the volume

Press button to turn
down volume

To be filled out by the hearing care professional

Volume change

LEFT RIGHT Short press

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Change program

Your hearing aid can have up to 4 different programs.
These are programmed by your hearing care professional.

To be filled out by the hearing care professional

Program Activation sound When to use

1

“1 beep”

2

“2 beeps”

3

“3 beeps”

4

“4 beeps”

miniRITE

Press the button to change program

Note that if you have two hearing aids, the RIGHT hearing
aid switches forwards, e.g. from program 1 to 2, and the
LEFT hearing aid switches backwards, e.g. from program
4 to 3.

Change program

Short press Long press

miniRITE-T

Press up or down between programs

Note that you can change continuously between programs -
both up and down in the program order. For example if, you
want to go from program 1 to 4, you can press the down
button once instead of pressing the up button 3 times.

Change program

LEFT RIGHT Short press Long press

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Quick reset

If you wish to return to the standard settings of the hearing aid
programmed by your hearing care professional, simply open and
then close the battery drawer. A jingle will play when you reset the
hearing aid.

Open Close

Use hearing aids with iPhone, iPad, and iPod touch

Your hearing aids are Made for
iPhone® and allow for direct
communication and control with
iPhone, iPad® or iPod touch®.
For assistance in using these
products with your hearing aids,
please contact your hearing care
professional

or visit our support site at:
www.oticon.global/connectivity

On the website, you can
also find information on
compatibility.

Oticon Opn is compatible with iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s
Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, 9.7-inch
iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad (4th generation), iPad mini
4, iPad mini 3, iPad mini 2, iPad mini, and iPod touch (5th and 6th generation).
Devices must be running iOS 9.3 or later.

Note: Direct audio streaming is currently not supported by Android.

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Pair hearing aids with iPhone

2. General

6. Confirm pairing

3. Accessibility1. Settings

5. Select

Open and close the
battery drawer on
both hearing aids,
and place them
close to your iPhone.
The hearing aids
remain in pairing
mode for 3 minutes.

Your iPhone will
detect the hearing
aids for pairing.
Detected devices
will appear in your
iPhone list. Choose
your hearing aids.

Confirm pairing. If
you have two hearing
aids, pairing
confirmation is
needed for each
hearing aid.

Open your iPhone
and go to “Settings”.
Make sure Bluetooth
is on. Then choose
“General”.

On the “General”
screen, choose
“Accessibility”.

On the “Accessibility”
screen, choose
“Hearing Devices”.

Bluetooth

General

Accessibility

Hearing Devices

William’s Hearing Aids

Oticon Opn

Bluetooth Pairing

Request

Oticon Opn would like to pair with

your iPhone

Cancel Pair

On

✓

4. Prepare

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“Made for iPod”, “Made for iPhone”, and “Made for iPad” mean that an electronic
accessory has been designed to connect specifically to iPod, iPhone, or iPad,
respectively, and has been certified by the developer to meet Apple performance
standards. Apple is not responsible for the operation of this device or its
compliance with safety and regulatory standards. Please note that use of this
accessory with iPod, iPhone, or iPad may affect wireless performance.

Apple, the Apple logo, iPhone, iPad, iPod touch, and Apple Watch are trademarks
of Apple Inc., registered in the U.S. and other countries. App Store is a service
mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks
of Google Inc.

Reconnect your hearing aids to your iPhone,
iPad, or iPod touch

When you turn off your hearing aids or Apple® device, they will no
longer be connected. To connect them again, turn on your hearing
aids by opening and closing the battery door. The hearing aids will
then automatically reconnect to your Apple device.

Oticon ON App

Oticon ON App for iPhone, iPad, iPod touch, and AndroidTM devices
offers an intuitive and discreet way to control your hearing aids.
Oticon ON App also enables you to connect and control an endless
range of other devices by linking to IFTTT via the
internet. Go to www.oticon.global/connectivity for
more details and information on compatibility.

Oticon ON App is available on the App Store® and on
Google Play

TM

. When downloading Oticon ON App on

iPad, search for iPhone apps on the App Store.

Note: Direct audio streaming is currently not supported by Android.

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Wireless accessories

As an enhancement to your wireless hearing aids, a range of
wireless accessories are available. These can enable you to hear
and communicate better in many everyday situations.

ConnectClip*

When ConnectClip is paired
with your mobile phone, you
can use the hearing aids as a
hands-free headset.

TV Adapter 3.0

TV Adapter is a wireless
transmitter of sound from TV
and electronic audio devices.
TV Adapter streams sound
directly to your hearing aids.

Remote Control 3.0

Remote Control offers the
ability to change program,
adjust volume, or mute your
hearing aids.

For more information, please
contact your hearing care
professional or visit:
www.oticon.global

Other options

Telecoil – optional for miniRITE-T

Telecoil helps you hear better when using a
telephone with a built-in loop or when you are in
buildings with teleloop systems such as theatres,
churches, or lecture rooms. This symbol or a
similar sign is shown wherever a teleloop has been
installed.

Autophone

The autophone can automatically activate a phone
program in the hearing aid, if your phone has a
dedicated magnet. The magnet needs to be placed
on your phone.

For more information, please contact your hearing care professional.

*ConnectClip will be available during second half on 2017

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Tinnitus SoundSupport™ (optional)

Intended use of Tinnitus SoundSupport

Tinnitus SoundSupport is a tool intended to generate sounds to
provide temporary relief for patients suffering from tinnitus as part
of a tinnitus management program.

The target population is the adult population (over 18 years old).

Tinnitus SoundSupport is targeted to licensed hearing care
professionals (audiologists, hearing aid specialists, or
otolaryngologists) who are familiar with the evaluation and
treatment of tinnitus and hearing loss. Fitting of Tinnitus
SoundSupport must be done by a hearing care professional
participating in a tinnitus management program.

Tinnitus

Guidelines for tinnitus sound generator users

These instructions contain information about Tinnitus
SoundSupport, which may have been enabled in your hearing aids
by your hearing care professional.

Tinnitus SoundSupport is a tinnitus management device intended
to generate sound of sufficient intensity and bandwidth to help
manage tinnitus.

Your hearing care professional will also be able to offer the
appropriate follow-up care. It is important to follow his/her advice
and directions regarding such care.

Prescription use only

Good health practice requires that a person reporting tinnitus have
a medical evaluation by a licensed ear physician before using a
sound generator. The purpose of such an evaluation is to ensure
that any medically treatable condition that may cause tinnitus is
identified and treated prior to using a sound generator.

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Sound options and volume adjustment

Tinnitus SoundSupport is programmed by your hearing care
professional to match your hearing loss and preferences for
tinnitus relief. It offers a number of different sound options.
Together with your hearing care professional, you can select
your preferred sound(s).

Tinnitus SoundSupport programs

Together with your hearing care professional you decide for which
programs you may want to have Tinnitus SoundSupport activated.
The sound generator can be activated in up to four different
programs.

Mute

If you are in a program for which Tinnitus SoundSupport is
activated, the mute functionality will mute only the environmental
sounds, and not the sound from Tinnitus SoundSupport.
See chapter: “Mute the hearing aid”.

Volume adjustments with Tinnitus SoundSupport

When you select a hearing aid program for which Tinnitus
SoundSupport is activated, your hearing care professional can only
set the push button on your hearing aid to work as a volume control
for the tinnitus relief sound.

Your hearing care professional will set the volume control for the
sound generator in one of two ways:

A) Change volume in each ear separately, or
B) Change volume in both ears simultaneously.

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miniRITE

A) How to change Tinnitus SoundSupport volume in each ear
separately

To increase volume (on one hearing aid only),use a short press on
the push button repeatedly until desired level is reached. The sound
will always be louder with the first press(es) until two beeps are
heard. Hereafter the volume will decrease.
To decrease volume (on only one hearing aid), continue to press the
push button repeatedly until desired level is reached.

B) How to change Tinnitus SoundSupport volume in both ears
simultaneously

You can use one hearing aid to increase the sound and the other
hearing aid to decrease the sound:
To increase volume, use a short press on the push button
repeatedly on the RIGHT hearing aid.
To decrease volume, use a short press on the push button
repeatedly on the LEFT hearing aid.

To be filled out by your hearing care professional.

miniRITE-T

A) How to change Tinnitus SoundSupport volume in each ear
separately

To increase volume (on one hearing aid only), use a short press on
the upper part of the push button repeatedly until desired level is
reached.
To decrease volume (on one hearing aid only), use a short press on
the lower part of the push button repeatedly until desired level is
reached.

B) How to change Tinnitus SoundSupport volume in both ears
simultaneously

You can use one hearing aid to increase/decrease the sound in both
hearing aids. When changing the volume in one hearing aid, the
volume on the other hearing aid will follow.
To increase volume, use a short press on the upper part of the push
button repeatedly.
To decrease volume, use a short press on the lower part of the push
button repeatedly.

To be filled out by your hearing care professional.

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Limitation on use time

Daily use

The volume levels of Tinnitus SoundSupport can be set to a level
which could lead to permanent hearing damage when used for
a prolonged period of time. Your hearing care professional will
advise you of the maximum amount of time per day you should use
Tinnitus SoundSupport. It should never be used at uncomfortable
levels.

See table “Tinnitus SoundSupport: Limitation on use” individual
hearing aid settings” at the end of this booklet to learn how many
hours per day you can safely use the relief sound in your hearing
aids.

Important information for hearing care
professionals about Tinnitus SoundSupport

Device description

Tinnitus SoundSupport is a module function that can be enabled in
the hearing aids by the hearing care professional.

Maximum wearing time

The wearing time of Tinnitus SoundSupport will decrease as you
increase the level above 80 dB(A) SPL. The fitting software will
automatically display a warning when the hearing aid exceeds
80 dB(A) SPL. See “Max wearing time indicator” next to the tinnitus
fitting graph in the fitting software.

The volume control is deactivated

By default the volume control for the sound generator is
deactivated in the hearing aid. Risk of noise exposure increases
when the volume control is activated.

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If the volume control is activated

A warning may be displayed if you activate the tinnitus volume
control in the “Buttons & Indicators” screen. This occurs if the relief
sound can be listened to at levels that may cause hearing damage.
The “Max wearing time” table in the fitting software displays the
number of hours the patient can safely use Tinnitus SoundSupport.

• Note the max wearing time for each program for which Tinnitus
SoundSupport is activated.

• Write those values in the table: “Tinnitus SoundSupport:
Limitation on use”, in the back of this booklet.

• Instruct your patient accordingly.

If your hearing care professional has
activated the sound generator Tinnitus
SoundSupport, please pay attention to
the following warnings.

There are some potential concerns
associated with the use of any sound
generated by a tinnitus management
device. Among them are the potential
worsening of tinnitus, and/or a possible
change in hearing thresholds.

Should you experience or notice a
change in hearing or tinnitus, or any
dizziness, nausea, headaches, heart
palpitations, or possible skin irritation
at the point of contact with the device,
you should immediately discontinue
use of the device and consult a medical,
audiology, or other hearing care profes­sional.

As with any device, misuse of the sound
generator feature may cause potentially
harmful effects. Care should be taken to
prevent unauthorised use and to keep
the device out of reach of children and
pets.

Maximum wearing time

Always follow the maximum wearing
time per day of the Tinnitus Sound­Support advised by your hearing care
professional. Prolonged use may lead
to worsening of your tinnitus or of your
hearing loss.

Warnings related to Tinnitus

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You should familiarise yourself fully
with the following general warnings
before using your hearing aid for your
personal safety and to ensure correct
use.

Please note that a hearing aid will
not restore normal hearing and will
not prevent or improve a hearing
impairment resulting from organic
conditions. Furthermore, note that in
most cases, infrequent use of a hearing
aid does not permit a user to attain full
benefit from it.

Consult your hearing care professional if
you experience unexpected operations
or events with your hearing aid.

Usage of hearing aids

Hearing aids should be used only as
directed and adjusted by your hearing
care professional. Misuse can result in
sudden and permanent hearing loss.

Never allow others to wear your hearing
aid, as incorrect usage could cause
permanent damage to their hearing.

Choking hazards & risk of swallowing
batteries and other small parts

Hearing aids, their parts, and batteries
should be kept out of reach of children
and anyone who might swallow these
items or otherwise cause injury to
themselves.

Batteries have occasionally been
mistaken for pills. Therefore, check your
medicine carefully before swallowing
any pills.

Most hearing aids can be supplied with
a tamper-resistant battery drawer upon
request. This is strongly recommended
for infants, small children, and people
with learning difficulties.

Children younger than 36 months must
always use a tamper-resistant battery
drawer. Please talk to your hearing care
professional about the availability of
this option.

If a battery or hearing aid is swallowed,
see a doctor immediately.

Battery use

Always use batteries recommended
by your hearing care professional.
Batteries of low quality may leak and
cause bodily harm.

Never attempt to recharge your
batteries, and never dispose of batter­ies by burning them. There is a risk that
the batteries will explode.

Dysfunction

Be aware of the possibility that your
hearing aid may stop working without
notice. Keep this in mind when you
depend on warning sounds (e.g. when
you are in traffic). The hearing aids may
stop functioning, for instance if the
batteries have expired or if the tubing is
blocked by moisture or earwax.

Active implants

Caution must be taken with active
implants. In general, follow the guide­lines recommended by manufacturers
of implantable defibrillators and
pacemakers regarding use with mobile
phones and magnets.

The Autophone magnet and MultiTool
(which has a built-in magnet) should
be kept at least 30 cm away from the
implant, e.g. do not carry it in a breast
pocket.

General warnings

Warnings

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If you have an active brain implant,
please contact the manufacturer of
your implantable device for information
about the risk of disturbance.

X-ray, CT, MR, PET scanning, and
electrotherapy

Remove your hearing aid before X-ray,
CT/MR/PET scanning, electrotherapy,
surgery, etc. as your hearing aid may
be damaged when exposed to strong
fields.

Heat and chemicals

The hearing aid must never be exposed
to extreme heat, e.g. left inside a parked
car in the sun.

The hearing aid must not be dried in
microwave ovens or other ovens.

The chemicals in cosmetics, hairspray,
perfume, aftershave lotion, suntan
lotion, and insect repellent can damage
the hearing aid. Always remove your
hearing aid before applying such prod­ucts and allow time to dry before use.

Power instrument

Special care should be exercised in
selecting, fitting and using a hearing
aid whose maximum sound pressure
capability exceeds 132 dB SPL (IEC 711),
as there may be risk of impairing the re­maining hearing of the hearing aid user.

For information on whether your
hearing aid is a power instrument, see
the back of this leaflet.

Possible side effects

Hearing aids and earpieces may cause
an accelerated accumulation of earwax.

The otherwise non-allergenic materials
used in hearing aids may in rare cases
lead to a skin irritation or other side
effects.

Please seek consultation with a
physician if these conditions occur.

Interference

The hearing aid has been thoroughly
tested for interference, in accordance
with the most stringent international
standards. However, interference be­tween the hearing aid and other devices
(e.g. some mobile telephones, citizens
band systems, and shop alarm systems,
and other devices) may occur. If this oc­curs, increase the distance between the
hearing aid and the interfering device.

Use on aircraft

Your hearing aid contains Bluetooth. On
board an aircraft, flight mode must be
activated, unless Bluetooth is permitted
by the flight personnel.

General warnings

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Symptom Possible causes Solutions

No sound

Dead battery Replace the battery

Clogged earpieces (dome, Grip Tip, or mould)

Clean mould

Consider replacing wax filter, dome, or Grip Tip

Intermittent or
reduced sound

Clogged sound outlet Clean mould or replace wax filter, dome or Grip Tip

Moisture Wipe battery with a dry cloth

Dead battery Replace the battery

Squealing noise

Hearing aid earpiece inserted incorrectly Re-insert the earpiece

Earwax accumulated in ear canal Have ear canal examined by your doctor

Beeping

If your hearing aid plays 8 beeps, 4 times consecutively,
your hearing aid needs a microphone service check

Contact your hearing care professional

Pairing issue with Apple
device

Bluetooth connection failed

1) Unpair your hearing aids (Settings➝General➝Accessibility➝Hearing Devices➝Devices

➝Forget this device).

2) Turn Bluetooth off and on again.

3) Open and close battery drawer on hearing aids.

4) Re-pair hearing aids (see chapter: “Pair hearing aids with iPhone”).

Only one hearing aid paired

Troubleshooting guide

More info

If none of the above solutions work, consult your hearing care professional.

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Water & dust resistant (IP68)

Your hearing aid is dust-tight and
protected against ingress of
water, which means it is designed
to be worn in all daily life situations.
Therefore, you do not have to worry
about sweat or getting wet in the
rain. Should your hearing aid come
into contact with water and stop
working, please follow the following
guidelines:

1. Gently wipe off any water.

2. Open the battery drawer and
remove the battery and gently
wipe off any water in the battery
drawer.

3. Let the hearing aid dry with the
battery drawer left open for
approximately 30 minutes.

4. Insert a new battery.

IMPORTANT NOTICE

Do not wear your hearing aid while showering or participating in water
activities. Do not immerse your hearing aid in water or other liquids.

Conditions of use

Operating conditions

Temperature: +1°C to +40°C
Relative humidity: 5% to 93%, non-condensing

Storage and transport
conditions

Temperature and humidity should not exceed
the following limits for extended periods during
transport and storage:

Temperature: -25°C to +60°C
Relative humidity: 5% to 93%, non-condensing

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International warranty

Your hearing aid is covered by an
international limited warranty issued
by the manufacturer for a period of
12 months from the date of deliv­ery. This limited warranty covers
manufacturing and material defects
in the hearing aid itself, but not in
accessories such as batteries, tubing,
speakers, earpieces and filters, etc.
Problems resulting from improper or
incorrect handling or care, excessive
use, accidents, repairs made by an
unauthorised party, exposure to cor­rosive conditions, physical changes
in your ear, damage due to foreign
objects entering the device, or incor­rect adjustments are NOT covered by
the limited warranty and may void it.
The above warranty does not affect

any legal rights that you might have
under applicable national legislation
governing sale of consumer goods.
Your hearing care professional may
have issued a warranty that goes
beyond the clauses of this limited
warranty. Please consult him/her for
further information.

If you need service

Take your hearing aid to your hearing
care professional, who may be able to
sort out minor problems and adjust­ments immediately.

Warranty certicate

Name of owner: __________________________________________________

Hearing care professional: __________________________________________

Hearing care professional’s address: __________________________________

Hearing care professional’s phone: ___________________________________

Purchase date: ___________________________________________________

Warranty period: _______________ Month: ___________________________

Model left: ____________________ Serial no.: _________________________

Model right: ___________________ Serial no.: _________________________

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Technical information

The hearing aid contains two radio
technologies, which are described
below:

The hearing aid contains a radio
transceiver using short range
magnetic induction technology
working at 3.84 MHz. The magnetic
field strength of the transmitter is
very weak and is always below

-40 dBμA/m at a 10 meter distance.

The hearing aid also contains a radio
transceiver using Bluetooth Low
Energy (BLE) and a proprietary short­range radio technology, both working
at 2.4 GHz. The 2.4 GHz radio trans­mitter is weak and is always below
4 dBm e.i.r.p. in total radiated power.

The hearing aid complies with
international standards concerning
electromagnetic compatibility and
human exposure.

Due to the limited space available on
the hearing aid, relevant approval
markings can be found in this booklet.

Additional information can be found
in the “Technical Data sheets” on
www.oticon.global

USA and Canada

The hearing aid contains a radio
module with the following
certification ID numbers:

miniRITE:

FCC ID: U28AUMRIT
IC: 1350B-AUMRIT

miniRITE-T:

FCC ID: U28AUMRTE
IC: 1350B-AUMRTE

The device complies with Part 15 of
the FCC Rules and with Industry
Canada’s licence-exempt RSSs.

Operation is subject to the following
two conditions:

1. This device may not cause harmful
interference.

2. This device must accept any
interference received, including
interference that may cause
undesired operation.

Changes or modifications not
expressly approved by the party
responsible for compliance may void
the user’s authority to operate the
equipment.

For more information: www.oticon.global

E2831

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Waste from electronic
equipment must be
handled according to
local regulations.

This Class B digital apparatus
complies with Canadian ICES-003.

Note: This equipment has been
tested and found to comply with
the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harm­ful interference in a residential in­stallation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used
in accordance with the instructions,
may cause harmful interference to ra­dio communications. However, there
is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television
reception, which can be determined

by turning the equipment off and on,
the user is encouraged to try to cor­rect the interference by one or more
of the following measures:

– Reorient or relocate the receiving

antenna.

– Increase the separation between

the equipment and receiver.

– Connect the equipment into an

outlet on a circuit different from
that to which the receiver is
connected.

– Consult the manufacturer or an

experienced radio/TV technician
for help.

The manufacturer declares that this
hearing aid is in compliance with the
essential requirements and other
relevant provisions of Directive
1999/5/EC (R&TTE) as well as the
new Directive 2014/53/EU (RED).

Declarations of Conformities for both
relevant directives are available from
the manufacturer.

Manufactured by:

Denmark

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Your individual hearing aid settings

To be filled out by your hearing care professional.

Tinnitus SoundSupport: Limitation on use

No limitation on use

Program Start-up volume (Tinnitus) Max volume (Tinnitus)

1 Max _______ hours per day Max _______ hours per day

2 Max _______ hours per day Max _______ hours per day

3 Max _______ hours per day Max _______ hours per day

4 Max _______ hours per day Max _______ hours per day

Power instrument Yes No

Settings overview for your hearing aid

Left Right

Yes No

Volume control

Yes No

Yes No

Program shift

Yes No

Yes No

Mute

Yes No

Yes No

Tinnitus SoundSupport

Yes No

Volume control indicators

On Off

Beeps at min/max volume

On Off

On Off

Clicks when changing volume

On Off

On Off

Beeps at preferred volume

On Off

Battery indicators

On Off

Low battery warning

On Off

0000175651000001

175651UK / 2017.01.11 / Firmware 4.0 or earlier