oticon Intiga Rite Instruction Manual

INSTRUCTIONS FOR USE RITE

Thank you

Thank you for choosing our product as your means to better hearing.

To support your efforts, we have put great care and attention into making sure that your
new hearing instruments are of the highest quality and that they are easy to use and
maintain.

Your new hearing instruments are designed to amplify and transmit sound to your ears
and thereby improve your hearing in most situations. The amplification is uniquely
adjusted and optimized to your personal hearing capabilities by the prescription per­formed by your Hearing Care Professional. To meet your needs, various functions may be
configured to your hearing instruments. The actual configuration of your instruments are
marked (ticked off) by your Hearing Care Professional in relevant sections of this manual.
See the last page for a complete overview of all functions configured to your hearing
instruments.

We recommend that you read this manual carefully to achieve the maximum benefit of
your new hearing instruments. If you have any questions to the use or maintenance of
your hearing instruments, please contact your Hearing Care Professional.

Indications for Use

The intended use of your hearing instrument is to amplify and transmit sound to the ear
and hereby compensate for impaired hearing.

Your hearing instrument is indicated for: hearing losses within mild to moderate range.

Contents

Instrument view 7
Warnings 8
Activating the hearing instrument for the first time 12
Changing batteries 13
Turning your instruments ON and OFF 15
Left/Right ear marking 16
Putting on your instrument 17
Programs (Optional - via Streamer) 18
Volume control (Optional - via Streamer) 20
Caring for your hearing instrument 21
Daily maintenance with mould 24
Daily maintenance with domes 26
Seven easy steps to better hearing 31
Common problems and their solutions 36
Wireless accessories 38
International Warranty 39

7

Instrument view

IM PORTA NT N OTICE

Please familiarise yourself with the entire contents of this booklet before using your
hearing instru ments. It contains instructions and important informa tion about the use
and handling of your hearing instru ments and batteries.

Mobile Phone 41
Technical information 43
Settings overview for your hearing instrument 46

Speaker unit

Sound outlet

Wax protection

Microphone openings

Battery door

Battery size: 10

Your ear piece

Open dome:

6mm
8mm
10mm

Plus dome

Power dome:

6mm
8mm
10mm
12mm

Micro mould

98

Warnings

You should familiarize yourself fully with the following general warnings and the entire
contents of this booklet before using your hearing instrument.

Usage of hearing instruments

• Hearing instruments should be used only as directed and adjusted by your Hearing
Care Professional. Misuse can result in sudden and permanent hearing loss.

• Never allow others to wear your hearing instrument as incorrect/wrongful usage could
cause permanent damage to their hearing.

Choking hazards

• Hearing instruments, their parts, and batteries are not toys and should be kept out
of reach of children and anyone who might swallow these items or otherwise cause
injury to themselves.

• Never change the battery or adjust the controls of the hearing instruments in front
of infants, small children or people with learning difficulties.

• Discard batteries carefully in a place where infants, small children or people with
learning difficulties cannot reach them.

• Batteries have occasionally been mistaken for pills. Therefore check your medicine
carefully before swallowing any pills.

• Never put your hearing instrument or batteries in your mouth for any reason, as they
are slippery and could be swallowed by accident.

Battery use

• Always use batteries recommended by your Hearing Care Professional. Batteries of low
quality may leak and cause bodily harm.

• Never attempt to recharge your batteries. They may explode and cause serious injury.

• Never dispose of batteries by burning them. There is a risk that they will explode and

cause serious injury.

Dysfunction in hearing instruments

• Hearing instruments may stop functioning, for instance if the batteries have expired or
if the speaker is blocked by moisture or earwax. You should be aware of this possibility,
in particular when you are in traffic or otherwise dependent on warning sounds.

Active implants

• Oticon shows caution and advise to follow the guideline as recommended by manufac­turers of implantable defibrillators and pacemakers regarding use of mobile phones.

• If you wear an active implant, then keep the hearing instruments more than 15 cm
away from the implant e.g. do not carry them in a breast pocket. If you have an active
brain implant, please contact the manufacturer of your implantable device for informa­tion about the risk of disturbance.

• The MultiTool has a built-in magnet. If you have an implantable device, such as
pacemakers or defibrillators, the MultiTool should not be carried in a breast pocket or
near the chest.

Explosives

• The power source in your hearing instrument has insufficient energy to cause fire in
normal conditions of use. The hearing instrument has not been tested for compliance

with international standards concerning explosive atmospheres. It is recommended not
to use your hearing instruments in areas where there is a danger of explosions.

X-ray, CT, MR, PET scanning and electrotherapy

• Remove your hearing instrument for example during X-ray, CT / MR / PET scanning
electrotherapy or surgery as your hearing instruments may be damaged when exposed
to strong fields.

Possible side effects

• Hearing instruments or ear moulds may cause an accelerated accumulation of ear wax.

• The otherwise non-allergenic materials used in hearing instruments may in rare cases

cause a skin irritation or any other unusual condition. Please, seek consultation with a
physician if these conditions occur.

Interference

• Your hearing instrument has been thoroughly tested for interference, according to
the most stringent international standards. However, interference with your hearing
instrument and other devices may occur, for example for some mobile telephones,
citizens band devices and shop alarm systems. If this occurs increase the distance
between the hearing instrument and the device.

1110

13

Changing batteries

The correct battery size appears in the “Instrument View” in
the first section of this document.

A worn out battery should be removed immediately and
disposed of according to local regulations.

You will hear 2 beeps when it is time to change the battery.
This pre-warning will be repeated in moderate intervals until
the battery runs out. The battery may run out shortly after a
pre-warning or within the next couple of hours depending
on battery capabilities and individual hearing losses.

If the battery runs out, the instrument turns off. When that
happens, 4 beeps are played to indicate that the instrument
is no longer operating.

Replace the battery.

Activating the hearing instrument for the first time

A hearing instrument is a miniature electronic device that runs on special batteries.
To activate the hearing instrument, you must insert a fresh battery in the battery
compartment.

The hearing instrument will start up when the battery door is closed. It will take a few
seconds until sound is produced. A jingle is played while the start up process is running.
Put on the hearing instruments upon closing the battery door.
If the hearing instrument is held in the hand while activated, it may produce a whistling
sound. This will stop when properly fitted on the ear.

12

15

Turning your instruments ON and OFF

Turn ON your hearing instrument by closing the battery door completely with the battery
in place. When the battery door is closed the instrument will start up by playing a jingle.
This indicates that the battery is working and the instrument is operating.

Turn OFF your hearing instrument by opening the battery door. Make sure that the
battery door is fully opened to turn off the instrument completely.

To preserve the battery, make sure your hearing instrument is switched off when you are
not wearing it.

IM PORTA NT NOTIC E

Open the battery door fully to allow
air to circulate whenever you are not
using your hearing instrument,
especially at night or for longer
periods of time!

ON OFF

To replace the battery, follow these instructions:

• Open the battery door completely by pushing the raised edge on the bottom of the
instrument. To assist with the handling of the batteries, the magnet at the end of the
MultiTool can be used to help you.

• Remove the sticky label from the + side of the new battery.

• The new battery may be inserted by using the magnetic end of the MultiTool.

Ensure that the positive (+) marking faces the positive (+) sign printed on the battery
door. Close the battery door.

If any moisture is on the battery surface, it should be
wiped off before use. When you change the battery,
it will take a few seconds before the battery works.

To assist the handling of the batteries, the magnet
placed at the end of the tool can be used.

14

MultiTool

+

+

16 17

Left/Right ear marking

Hearing instruments are fitted to the uniqueness of each ear, which means if you have
two instruments then your left hearing instrument is programmed differently from your
right. That is why it is important to distinguish between the left hearing instrument and
the right.

In order to easily identify whether it is the left ear or right ear instrument, the Hearing
Care Professional may apply colour markings inside the battery door.

A blue dot marks the LEFT instrument.
A red dot marks the RIGHT instrument.

Putting on your instrument

1. Place the speaker, with the ear piece attached, into
your ear.

2. Place the instrument behind your ear.

3. Make sure that the ear piece is placed so that the speaker
wire follows the contour of the skin.

4. If the instrument has an ear grip, place it in the ear as
indicated in drawing 3 and 4 so it follows the contour
of the ear.

2

1

3

4

Ear Grip

18 19

Programs (Optional - via Streamer)

Your hearing instrument can have up to 4 different programs. The number and type
of programs available in your hearing instrument is programmed by your Hearing Care
Professional.

If you wish to be able to switch programs yourself, you will need a ConnectLine Streamer.
Please see your Streamer’s Instruction For Use of how to operate it together with your
hearing instrument.

When switching between the different programs, your hearing instrument will beep.
The number of beeps will indicate which program you are using.



One beep, when you switch to program 1



Two beeps, when you switch to program 2



Three beeps, when you switch to program 3



Four beeps, when you switch to program 4

The programs available for your hearing instrument are listed in the Hearing Program
Description on the last page of this document.

20 21

Caring for your hearing instrument

Your ear canal produces ear wax (cerumen) which may clog up the earpiece. Therefore
your hearing instrument contains a filter to prevent wax accumulation. Consult your
Hearing Care Professional for instructions about the specific wax protection system in
your hearing instrument and how it can be replaced.

When handling a hearing instrument, keep it over a soft surface to avoid damage if you
drop it.

Before retiring at night:

• Make sure that there is no ear wax in any of the earpiece openings since it may reduce

the hearing instrument’s efficiency.

• To preserve the battery, make sure your hearing instrument is switched off when you

are not wearing it.

• Turn off your hearing instrument by opening the battery door.

Volume control (Optional - via Streamer)

You can adjust the volume control by using the Oticon ConnectLine Streamer. The
Streamer allows you to adjust the volume in specific listening situations to the level
you feel comfortable with.

If you wish to be able to adjust the volume control yourself, you will need a ConnectLine
Streamer. Please see your Streamer’s Instruction For Use of how to operate it together
with your hearing instrument.

A beep is heard in the hearing instrument, when increasing and decreasing the volume.

When the hearing instrument is turned on, it starts up at a preferred volume level.
When adjusting the volume control to the preferred level, this is indicated by a beep.

22 23

Cleaning the instruments

A range of dedicated cleaning tools are prepared for the special purpose of cleaning your
instruments. The MultiTool should be used to ensure the best care and performance of
your hearing instruments.

Replace the brush when necessary. Just pull it out of the tool and insert a new fresh brush.
Press the new one firmly into the handle.

Brushes can be purchased from your Hearing Care Professional.

Use the cloth to wipe clean the surface of the instruments.

BrushCover

Handle

Magnet

Screwdriver

MultiTool

IM PORTA NT NOTIC E

Open the battery door fully to allow air to circulate whenever you are not using your
hearing instrument, especially at night or for longer periods of time!

24 25

Daily maintenance with mould

The Mould should be cleaned regularly:

• Clean the ventilation opening by pressing the brush through the hole while twisting
it slightly.

The hearing instrument itself with Mould must never be washed or immersed in water or
other liquids!

Replace the WaxStop protection system

The WaxStop filter should be changed:

• When you can see that the filter placed in the Mould is clogged.

• When the hearing instrument does not sound normal.

Use the WaxStop protection systems obtained by your Hearing
Care Professional! Detailed instructions on replacing the
WaxStop protection system are also found on its packaging.

Replacement instructions:

1. Remove the tool from the shell. The tool has two ends, one with a new filter and one
with the removal tool.

2. Insert the removal tool into the sound outlet of the Mould.

3. Pull the used WaxStop filter out slowly keeping the tool straight.

4. Turn the tool 180°.

5. Push the new filter into the sound outlet and gently remove the tool.

6. Discard the used tool. Do not reuse.

26 27

Daily maintenance with domes

Clean the speaker unit on a regular basis. Use the cloth and rub off any earwax.

The dome should not be cleaned. When you require a fresh, clean dome, remove the
existing one and put on a fresh one.

We recommend the dome to be replaced on a regular basis.

Changing the dome

The dome is easy to replace. Replace it whenever needed.

1. Use your finger tips and hold the bottom of the dome. Then pull it off.

2. Place the new dome on the speaker.

3. Ensure that it is fastened securely.

2

1

3

28 29

Under the dome you will notice a white wax filter attached to the end of the speaker.
This is a wax filter that will keep debris from damaging the speaker. If this filter becomes
clogged, contact your Hearing Care Professional for service and replacement of the filter.

Avoiding heat, humidity and chemicals

Your hearing instrument must never be exposed to extreme heat e.g. left inside a parked
car in the sun. They must never be exposed to a lot of moisture e.g. steam baths, showers
or heavy rain. Nor must they be dried in microwave ovens or other ovens.

Wipe the batteries carefully if moisture is present as it may affect their performance.
Using an anti-humidity kit can help to avoid these problems and may even extend the life
of your hearing instrument. Consult your Hearing Care Professional for further advice.

The chemicals in cosmetics, hairspray, perfume, after shave lotion, suntan lotion and
insect repellent can damage your hearing instrument. You should always remove your
hearing instrument before applying such products and allow time for the product to dry
before reinserting your hearing instrument.

If you use lotion, be sure to wipe your hands dry before putting on your hearing
instrument.

IM PORTA NT N OTICE

The hearing instrument itself must never be washed or immersed in water

or other liquids!

IM PORTA NT N OTICE

The dome is made of a soft material. If the dome comes off in the ear canal, it will not
cause any harm. If you can – carefully take it out. If necessary, let another person help
you. Do not push the dome into the ear canal. Do not push the speaker unit into the
ear again before the dome is removed from the ear. If you have any doubts about how
to proceed if the dome comes off, contact your Hearing Care Professional.

30 31

Seven easy steps to better hearing

Over the first days and weeks of using your hearing instruments, you will experience
sounds that will be new to you, especially if you have not worn hearing instruments
previously. Now is the time to experiment with listening to these new or long-forgotten
sounds.

1. In the quiet of your home

Try to accustom yourself to all the new sounds. Listen to the many background sounds and
try to identify each sound. Bear in mind that some sounds will seem different from what
you are used to. You may have to learn to identify them again. Note that in time you will get
accustomed to the sounds in your environment – if not please contact your Hearing Care
Professional.

If using the hearing instrument makes you tired, take them off for a little while and have a
rest. Gradually, you will begin to be able to listen for longer periods of time. Soon, you will
be able to wear your hearing instruments comfortably all day long.

CARING FOR YOUR HEARING INSTRUMENT

IM PORTA NT N OTICE

• Only use parts designed for your hearing instruments.

• The dome must be properly attached to the speaker before inserting it in your ear.

Failure to follow the instructions could result in injury.

• The speaker should never be used without a dome attached.

• Do not use hearing instruments in ears with excessive ear wax accumulation or

infection.

• Proper preventive care and maintenance will go a long way towards ensuring
reliability and safe performance.

• Do not share your hearing aids or any of the parts with other people.

• Ensure your hands are clean when handling the hearing instrument and its parts.

32

4. In group conversations

Group situations are usually accompanied by a greater degree of background noise, and
are, therefore, naturally more difficult to cope with. In such situations, therefore, focus
your attention on the person you want to hear. If you miss a word, ask the speaker to
repeat.

5. Using the telephone

When using the telephone tilt the receiver edge lightly on your
cheek-bone and position the phone slightly over the ear close to
the hearing instrument’s microphone. The sound then flows directly
into the hearing instrument’s microphone opening. This way, the
hearing instruments will not whistle, and you ensure the best
conditions to understand the conversation. When you have the
receiver in this position, remember to speak directly into the
mouthpiece on the telephone in order to ensure good under­standing on the other “end of the line”.

If you find it difficult to use the telephone, ask your Hearing Care Professional for more
information regarding the Oticon ConnectLine system and other available accessories.

2. Conversation with another person

Sit with someone else in a quiet room. Face each other so you can read facial expressions
easily. You may notice new speech sounds, which can seem a little different in the
beginning. However, after the brain has adapted to the new speech sounds, you should
hear speech clearer.

3. Listen to radio or TV

When listening to the TV or the radio, start out by listening to news commentators since
they usually speak clearly, then try other TV programs.

If you find it difficult to listen to TV or radio, ask your Hearing Care Professional for more
information regarding the Oticon ConnectLine system and other available accessories.

33

34

7. Use your hearing instruments all day long

The best way to ensure better hearing is to practice listening until you can wear your
hearing instruments comfortably all day. In most cases, you will not get the full benefit of
the hearing instruments if you use them infrequently.

Your hearing instruments will not restore normal hearing. Nor will they prevent or
improve a hearing impairment resulting from a physiological condition. What they will
give you, however, is help towards making better use of the hearing ability that you have.
If you have two hearing instruments always wear both.

6. Wireless and mobile phones

Your hearing instrument is designed to comply with the most stringent Standards of
International Electromagnetic Compatibility. However, not all mobile phones are hearing
instrument compatible. The varying degree of disturbance can be due to the nature of
your particular mobile phone.

If you find it difficult to obtain a good result while using your mobile telephone, ask your
Hearing Care Professional for more information regarding the Oticon ConnectLine system
and other available accessories.

35

36 37

If none of the above solutions solves the problem, ask your Hearing Care Professional
for assistance.

Common problems and their solutions

Symptom Possible causes Solutions

No sound

Worn-out battery Change battery pg. 13 & 14

Clogged sound outlet Clean mould pg. 24

Consider replacing WaxStop protection or dome pg. 25 & 27

Intermittent
or reduced sound

Clogged sound outlet Clean mould pg. 24

Moisture Wipe battery and instrument with dry cloth pg. 29

Worn-out battery Change battery pg. 13 & 14

Squealing
noise

Hearing instrument inserted improperly Reinsert hearing instrument pg. 17

Ear wax accumulated in ear canal Have ear canal examined by your doctor

38 39

Wireless accessories

ConnectLine

As an enhancement to your wireless hearing instruments a range of devices can be
connected. The ConnectLine products can connect your hearing instruments to a number
of medias and sound sources. This will allow you to receive audio signals from TV,
phones, music players, PC or an external microphone wireless through your hearing
instruments.

For detailed information on the ConnectLine system ask your Hearing Care Professional
or visit www.oticon.com

International Warranty

Your hearing inst ruments are covered b y a limited warrant y issued by the manufac turer
for a period o f 12 months from the dat e of delivery. This limited war ranty covers
manufac turing and material d efects in the hear ing instrument it self, but not accessorie s
such as bat teries, tubing, ea rwax filters et c.

Problems arising from improper handling or care, excessive use, accidents, repairs made
by an unauthorized party, exposure to corrosive conditions, physical changes in your ear,
damage due to foreign objects entering the device, or incorrect adjustments are NOT
covered by the limited warranty and may void it.

The above warranty does not affect any legal rights that you might have under applicable
national legis lation governing sale of consumer goods. Your Hearing Care Professional
may have issued a warranty that goes beyond the clauses of this limited warranty.
Please consult him/her for further information.

If you need service

Take your hearing instrument to your Hearing Care Profes sional, who may well be able
to sort out minor problems and adjustments on the spot.

40 41

Warranty Certificate

Name of Owner:

Dispenser:

Dispenser Address:

Dispenser Phone:

Purchase Date:

Warranty Period: Month:

Model Left: Serial no.:

Model Right: Serial no.:

Battery Size: 10

Mobile Phone

Some hearing aid users have reported a buzzing sound in their hearing aids when they
are using mobile phones, indicating that the mobile phone and hearing aid may not be
compatible.

According to the ANSI C63.19 standard (ANSI C63.19-2006 American National Standard
Methods of Measurement of Compatibility Between Wireless Communications Devices
and Hearing Aids), the compatibility of a particular hearing aid and mobile phone can be
predicted by adding the rating for the hearing aid immunity to the rating for the mobile
phone emissions. For example, the sum of a hearing aid rating of 2 (M2) and a telephone
rating of 3 (M3) would result in a combined rating of 5. Any combined rating that equals
at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate
“excellent performance”.

The immunity of this hearing instrument is minimum M2. The equipment performance
measurements, categories and system classifications are based upon the best informa­tion available but cannot guarantee that all users will be satisfied.

42 43

Technical information

The hearing instrument contains a radio transmitter using short range magnetic induction
technology working at 3.84 MHz. The magnetic field strength of the transmitter is
< -42 dBμA/m @ 10m.

The emission power from the radio system is well below international emission limits
for Human Exposure. For comparison, the radiation of the hearing instrument is lower
than unintended electromagnetic radiation from for example halogen lamps, computer
monitors, dishwashers etc. The hearing instrument complies with international standards
concerning Electromagnetic Compatibility.

Due to the limited size available on the instruments all relevant approval markings are
found in this document.

IMPORTANT NOTICE

The performance of individual hearing instruments may vary with individual mobile
phones. Therefore, please try this hearing instrument with your mobile phone or, if
you are purchasing a new phone, be sure to try it with your hearing instrument prior
to your purchase. For additional guidance, please ask your mobile phone provider for
the booklet entitled “Hearing Aid Compatibility with Digital Wireless Cell Phones.”

44 45

The hearing instrument contains a module with:

FCC ID: U28FURIT04
IC: 1350B-FURIT04

The device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference
that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Hereby, Oticon A/S declare that this hearing instrument is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Declaration of conformity is available at:

Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.com

Waste from electronic
equipment must be
handled according to local
regulations.

0543 0682

46

113732UK / 05.11

113732UK / 05.11

Settings overview for your hearing instrument

Hearing Instrument

Left Volume control indicators Right

on off

Beeps at min/max volume

on off

on off

Clicks when changing volume

on off

on off

Beeps at preferred volume

on off

Battery indicators

on off

Low battery warning

on off

You can adjust the volume as well as shifting programs when using ConnectLine Streamer.

Hearing program No.

Hearing program description

1

2

3

4

47

People First is our promise
to empower people
to communicate freely,
interact naturally and
participate actively

People First