oticon HIT CIC, HIT MIC, HIT HS/LP, HIT ITC, HIT PRO CIC Instruction Manual

CIC, MIC, ITC, HS/LP

INSTRUCTIONS FOR USE

HIT PRO/HIT

Thank you

Thank you for choosing our product as your means to better hearing.

To support your efforts, we have put great care and attention into making sure that your
new hearing instruments are of the highest quality and that they are easy to use and
maintain.

We recommend that you read this manual carefully to achieve the maximum benefit from
your new hearing instruments.

Congratulations on your decision to actively improve your hearing with today’s most
advanced hearing technology in the market.

Contents

Instrument View CIC/MIC 5a
Instrument View ITC 5b
Instrument View HS/LP 5c
Changing batteries 7
Turning your instruments ON and OFF 9
Inserting your hearing instruments 10
Programs (Optional) 11
Stand-by – (only for instruments with push-button) 13
Volume Control (Optional for ITE only) 14
Telecoil (Optional) 15
AutoPhone (Optional) 16
Caring for your hearing instruments 18
Seven easy steps to better hearing 23
Common problems and their solutions 28
Warnings Yellow Pages

IMPORTANT NOTICE

Please familiarize yourself with the entire contents of this booklet before using your
hearing instru ments. It contains instructions and important informa tion about the use
and handling of your hearing instru ments and batteries.

5a

Instrument View CIC/MIC

Microphone opening Battery door

Ventilation opening

Sound outlet + wax

protection system

Ventilation opening

Removal string

Battery size: 10

5b

Instrument View ITC

Microphone openings

Battery door Ventilation opening

Ventilation opening

Sound outlet + wax

protection system

Push-button (Optional)

Battery size: 312

5c

Instrument View HS/LP

Battery size: 312

Microphone openings

Push-button (Optional) Sound outlet +

wax protection system

Ventilation openingVolume Control Wheel

(Optional)

Battery door

7

Changing batteries

The correct battery size appears in the instrument overview in the first section of this
document.

A worn out battery should be removed immediately and disposed of according to local
regulations.

When the battery power is low, you will hear 2 beeps. This pre-warning starts when
the battery has only a few hours of operation left. The pre-warning will be repeated
in moderate intervals to indicate it is time to change the battery.

To replace the battery, follow these instructions:

Open the battery door with your fingernail and remove •
the old battery. The old battery may be removed by
using the magnetic end of your MultiTool.

Use the magnet at the end of the tool to assist in handling the battery.

MultiTool

8 9

Remove the sticky label from the + side of the new battery.•

Insert the new battery so that its + marking faces the + sign •
printed on the battery door.

Close the battery door. If you feel any resistance, you may •
have inserted the battery incorrectly. Reinsert the battery
and try again.

It will take a few seconds before the battery works to full capacity.

Turning your instruments ON and OFF

Turn ON your hearing instrument by closing the battery door
completely with the battery in place.

When the battery door is closed the instrument will start up
by playing a jingle. This indicates that the battery is working
and the instrument is operating.

Turn OFF your hearing instrument by opening the battery
door with your finger nail.

To preserve the battery, make sure your hearing instrument
is switched off when you are not wearing it.

ON

OFF

IMPORTANT NOTICE

Open the battery compartment fully to allow air to circulate whenever you are not using
your hearing instrument, especially at night!

10 11

Inserting your hearing instruments

Place the tip of the hearing instrument in your ear canal.

Gently pull your earlobe and push the hearing instrument
into the ear canal, twisting slightly if necessary, following
the natural contour of the ear canal.

DO NOT use the battery door as a handle to insert or remove
your instruments. It is not designed for this purpose.

Programs (Optional)

Your hearing instruments may have a push-button for switching between different programs.

Push briefly on the button to switch between programs.

Your hearing instrument can have up to 4 different programs. When switching between
the different programs, your hearing instrument will beep. The number of beeps will
indicate which program you are using.

e

One beep, when you switch to program 1

ee

Two beeps, when you switch to program 2

eee

Three beeps, when you switch to program 

eeee

Four beeps, when you switch to program 4

12 13

Below you can see a description of the programs available in your hearing instrument.

Prg. 1:

Prg. 2:

Prg. 3:

Prg. 4:

To be filled out by your Hearing Care Professional.

Stand-by – (only for instruments with push-button)

If your hearing instrument has a push-button, push the button for a minimum of  seconds
to set the instrument in standby mode.

To reactivate the instrument, push the button briefly again.

Use the standby function if you need to silence the instrument.

PUSH

for 3 seconds

IMPORTANT NOTICE

Do not use the stand-by function as an off switch as the hearing instrument still
draws current from the battery in this mode.

14 15

Volume Control (Optional for ITE only)

Your ITE instrument may have a volume control wheel. The volume control wheel can be
turned with the tip of a finger and can be rotated infinitely both ways.

The volume control allows you to adjust the volume in specific listening situations to the
level you feel comfortable with.

To increase volume, turn the wheel forward.

To decrease volume, turn the wheel toward
the back of your head.

You will hear a beep when you increase or
decrease the volume.

When the hearing instrument is turned on, it starts up at a preferred volume level. When
adjusting the volume control to the preferred level, this is indicated by 2 short beeps.

Telecoil (Optional)

The telecoil is an inductive receiver for audio signals. The telecoil is meant for telephone
conversations and for loop systems in e.g. theaters, churches or lecture rooms.

The telecoil is activated by the push-button. When activated, you will hear a certain
number of beeps corresponding to the telecoil program.

See Programs for the telecoil program setting.

Volume

Control Wheel

16 17

AutoPhone (Optional)

The hearing instrument may have a built-in AutoPhone functionality. The AutoPhone is
activated by placing the telephone receiver close to the hearing instrument, as in normal
use. When the Phone Program is activated you will hear a number of beeps.

When you end your telephone conversation, the hearing instrument will automatically
return to the previous program.

Not all telephones can activate the AutoPhone.
The telephone receiver may need to have a special
magnet fitted. Please follow the separate instruc­tions for mounting the magnet, which is available
from your Hearing Care Professional.

Not available for CIC.

WARNING

If you use an AutoPhone magnet:

Keep magnets out of reach of children and pets. If a magnet is swallowed, see a •
doctor immediately.

Do not store the magnet in a breast pocket and always keep it 12 inches away from •
active implantable devices. Preferably, use the telephone with magnet on the
opposite side of the body from a pacemaker or an active implant.

Keep the magnet 12 inches away from credit cards and other magnetically sensitive •
devices.

18 19

Cleaning the instrument

The multi-purpose tool contains a brush for the special purpose of cleaning your
instruments. This should be used to ensure the best care and performance of your
hearing instruments.

Caring for your hearing instruments

Your ear canal produces ear wax (cerumen) which may clog up the sound outlet or the
ventilation opening of your hearing instrument. Therefore your hearing instrument may
contain a filter or another device to prevent wax accumulation. Consult your Hearing Care
Professional for instructions about the specific wax protection system in your hearing
instruments.

When handling a hearing instrument, keep it over a soft surface to avoid damage if you
drop it.

BrushCover Handle

Magnet

Screwdriver

MultiTool

20 21

Cleaning the instrument

Open the battery door.•
Clean away any traces of wax from around the ventilation •
opening and sound outlet with the brush.
If microphone openings are clogged by dust or dirt, this •
will affect the performance of the instrument. Carefully
brush away visible signs of debris from the openings while
twisting the brush.
Clean the ventilation openings by pressing the brush •
through the hole while twisting it slightly.
Use the cloth to clean the surface of the instrument.•

The hearing instrument itself must never be washed or
immersed in water or other liquids!

Replace brush when necessary. Just pull it out of the handle
and insert a new fresh brush. Press the new one firmly into
the handle.

How to change NoWax

Remove the tool from the shell. The tool has two arms, one with the new filter 1.
and one with the removal tool.

Push the removal tool into the existing wax filter and remove the used filter 2.
from the hearing instrument.

Push the new filter into the hearing instrument.3.

Throw out the used tool.4.

1

2

3 4

22 23

Avoiding heat, humidity and chemicals

Your hearing instrument must never be exposed to extreme heat e.g. left inside a parked
car in the sun. They must never be exposed to a lot of moisture e.g. steam baths, showers
or heavy rain. Nor must they be dried in microwave ovens or other ovens.

Wipe the batteries carefully if moisture is present as it may affect their performance.
Using an anti-humidity kit can help to avoid these problems and may even extend the
life of your hearing instrument. Consult your Hearing Care Professional for further advice.

The chemicals in cosmetics, hairspray, perfume, aftershave lotion, suntan lotion and
insect repellant can damage your hearing instrument. You should always remove your
hearing instrument before applying such products and allow time for the product to
dry before refitting your hearing instrument. If you use lotion, be sure to wipe your hands
dry before putting on your hearing instrument.

Seven easy steps to better hearing

It takes time to adjust to a new hearing instrument. How long this adjustment takes differs
from person to person. It will depend on a number of factors, such as whether you have
had a hearing instrument before and the degree of your hearing loss.

In the quiet of your home1.

Try to accustom yourself to all the new sounds. Listen to the many background sounds
and try to identify each sound. Bear in mind that some sounds will seem different from
what you are used to. You may have to learn to identify them again. Note that in time you
will get accustomed to the sounds in your environment – if not please contact your
Hearing Care Professional.

If using the hearing instrument makes you tired, take them off for a little while and have
a rest. Gradually, you will begin to be able to listen for longer periods of time. Soon, you
will be able to wear your hearing instrument comfortably all day long.

24 25

Conversation with another person2.

Sit with someone else in a quiet room. Face each other so you can read facial expres­sions easily. You may experience new speech sounds, which can seem a little disturbing
in the beginning. However, after the brain has adapted to the new speech sounds, you
should hear speech more clearly.

Listen to radio or TV3.

When listening to the TV or the radio, start out by listening to news commentators since
they usually speak clearly, then try other TV programs.

If you find it difficult to listen to TV or radio, your Hearing Care Professional should be
able to give you advice on available accessories to enhance your listening capabilities
for TV and radio.

In group conversations4.

Group situations are usually accompanied by a greater degree of background noise, and
are, therefore, naturally more difficult to cope with. In such situations, therefore, focus
your attention on the person you want to hear. If you miss a word, ask the speaker to repeat.

Telecoil use in church, theater, or cinema 5.

An increasing number of churches, theaters and public buildings often have loop
systems installed. These systems send out wireless sound to be received by the telecoil
in your hearing instrument. Typically, there are posted signs at these places, informing
the public that a telecoil is available. Ask your Hearing Care Professional for details.

Using the telephone6.

When using the telephone tilt the receiver edge lightly on your
cheek-bone in order to let the sound flow directly into the hearing
instrument microphone opening. This way, the hearing instru­ment will not whistle and you ensure the best conditions to
understand the conversation. When you have the receiver in
this position, remember to speak directly into the micro­phone on the telephone in order to ensure good under­standing on the opposite “end of the line”.

If your hearing instrument has a telecoil you can switch into telecoil program in order to
improve the sound reception further.

26 27

Remember that the telecoil in your hearing instrument may pick up disturbing signals
from some electronic devices, such as a fax machines, computers, or televisions. Make
sure that the hearing instrument is at least 6 to 10 feet from such devices when using the
telecoil program.

Wireless and cell phones7.

Your hearing instrument is designed to comply with the most stringent Standards of
International Electromagnetic Compatibility. However not all cell phones are hearing
instrument compatible. The varying degree of disturbance can be due to the nature of
your particular cell phone.

If you find it difficult to obtain a good result while using your mobile telephone, your
Hearing Care Professional should be able to give you advice on available accessories to
enhance listening capabilities.

Use your hearing instruments all day long

The best way to ensure better hearing is to practice listening until you can wear your
hearing instruments comfortably all day. In most cases, you will not get the full benefit
of the hearing instuments if you use them infrequently.

Your hearing instruments will not restore normal hearing. Nor will they prevent or
improve a hearing impairment resulting from a physiological condition. What they will
give you, however, is help towards making better use of the hearing ability that you
have. If you have two hearing instruments always wear both.

These are the most important benefits of wearing two hearing instruments:

Your ability to localize sounds will improve.•

It will be easier to understand speech in noisy surroundings.•

You will experience a fuller, more comfortable sound picture. •

28 29

If none of the above solutions solves the problem, ask your Hearing Care Professional
for assistance.

Common problems and their solutions

Symptom Possible causes Solutions

No sound Worn-out battery Change battery pg. 

Clogged sound outlet Clean instrument sound outlet/change NoWax pg. 

Intermittent
or reduced sound

Clogged sound outlet Clean instrument sound outlet/change NoWax pg. 

Moisture Wipe battery and instrument with dry cloth pg. 

Worn-out battery Change battery pg. 

Squealing
noise

Hearing instrument inserted improperly Reinsert hearing instrument pg. 

Ear wax accumulated in ear canal Have ear canal examed by your doctor

30 31

International Warranty

Your hearing instruments are covered by a limited warranty issued by the manufacturer
for a period of 12 months from the date of delivery. This limited warranty covers manu­facturing and material defects in the hearing instrument itself, but not accessories such
as batteries, tubing, earwax filters etc.

Problems arising from improper handling or care, excessive use, accidents, repairs made
by an unauthorized party, exposure to corrosive conditions, physical changes in your ear,
damage due to foreign objects entering the device, or incorrect adjustments are NOT
covered by the limited warranty and may void it.

The above warranty does not affect any legal rights that you might have under applicable
national legis lation governing sale of consumer goods. Your Hearing Care Professional
may have issued a warranty that goes beyond the clauses of this limited warranty. Please
consult him/her for further information.

If you need service

Take your hearing instrument to your Hearing Care Profes sional, who may well be able
to sort out minor problems and adjustments on the spot.

32 33

Warranty Certificate

Name of Owner:

Dispenser:

Dispenser Address:

Dispenser Phone:

Purchase Date:

Warranty Period: Month:

Model Left: Serial no.:

Model Right: Serial no.:

Battery Size:

Product approval, precautions and markings

The hearing instrument may contain a radio transmitter using short range magnetic
induction technology working at 3.84 MHz. The magnetic field strength of the transmitter
is < -42 dBµA/m @ 10m.

The emission power from the radio system is well below international emission limits for
Human Exposure. For comparison, the radiation of the hearing instrument is lower than
unintended electromagnetic radiation from for example halogen lamps, computer monitors,
dishwashers etc. The hearing instrument complies with international standards concerning
electromagnetic compability.

Due to the limited space available on the instruments all relevant approval markings are
found in this document.

34 35

Cell Phone

“Some hearing instrument users have reported a buzzing sound in their hearing instruments
when they are using cell phones, indicating that the cell phone and hearing instrument
may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19-2006
American National Standard Methods of Measurement of Compatibility Between Wireless
Communications Devices and Hearing instruments), the compatibility of a particular
hearing instrument and cell phone can be predicted by adding the rating for the hearing
instrument immunity to the rating for the cell phone emissions. For example, the sum of
a hearing instrument rating of 2 (M2/T2) and a telephone rating of 3 (M3/T3) would result
in a combined rating of 5. Any combined rating that equals at least 5 would provide
“normal use;” a combined rating of 6 or greater would indicate “excellent performance.”

The immunity of this hearing instrument is at least M2/T2. The equipment performance
measurements, categories and system classifications are based upon the best informa­tion available but cannot guarantee that all users will be satisfied.

IMPORTANT NOTICE

The performance of individual hearing instruments may vary with individual cell
phones. Therefore, please try this hearing instrument with your cell phone or, if you
are purchasing a new phone, be sure to try it with your hearing instrument prior to
purchase. For additional guidance, please ask your cell phone provider for the
booklet entitled “Hearing Aid Compatibility with Digital Wireless Cell Phones.”

36

The hearing instrument contains a module with:

ID: U28FUITE01
IC: 1350B-FUITE01

The device complies with Part  of the FCC rules and RSS- of Industry Canada.

Operation is subject to the following two conditions:

this device may not cause harmful interference.1.
this device must accept any interference received, including2.
interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Warnings

You should familiarize yourself fully with the following general warnings and the entire
contents of this booklet before using your hearing instruments.

Hearing instruments and batteries can be dangerous if swallowed or used improperly.
Such actions can result in severe injury, permanent hearing loss, or can even be fatal.

Hearing instruments should be used only as directed and adjusted by your trained •
Hearing Specialist. Misuse can result in sudden and permanent hearing loss.
Hearing instruments, their parts, and batteries are not toys and should be kept out of •
reach of children and anyone who might swallow these items or otherwise cause
injury to themselves.
Never change the battery or adjust the controls of the hearing instrument in front of •
infants, small children or people with learning difficulties.
Discard batteries carefully in a place where infants, small children or people with •
learning difficulties cannot reach them.
Batteries have occasionally been mistaken for pills. Therefore, carefully check your •
medicine before swallowing any pills.

    / .

Never put your hearing instruments or batteries in your mouth for any reason, as they •
are slippery and could be swallowed by accident.
Most hearing instruments can be supplied with a tamper-resistant battery compart-•
ment upon request. This is strongly recommended for infants, small children, and
people with learning difficulties.

If a battery or hearing instrument is swallowed, see a doctor immediately.

Hearing instruments may stop functioning, for instance if the battery goes dead. You •
should be aware of this possibility, in particular when you are in traffic or otherwise
depend on warning sounds.

If a battery or hearing instrument is swallowed, see a doctor immediately and call the
National Poison Center, collect [phone].

Never allow others to wear your hearing instruments as incorrect/wrongful usage •
could cause permanent damage to their hearing.

Battery use

Always use batteries recommended by your hearing care professional. Batteries of low •
quality may leak and cause bodily harm.
Never attempt to recharge your batteries. They may explode and cause serious injury. •
Never dispose of batteries by burning them. There is a risk that they will explode and •
cause serious injury.

Dysfunction in hearing instruments

Hearing instruments may stop functioning, for instance if the batteries have expired or •
if the tubing is blocked by moisture or earwax. You should be aware of this possibility,
in particular when you are in traffic or otherwise dependent on warning sounds.

Warning to hearing instrument dispensers

A hearing instrument dispenser should advise a prospective hearing instrument user to
consult immediately with a licensed physician (preferably an ear specialist) before
dispensing a hearing instrument. If the hearing instrument dispenser determines through
inquiry, actual observation, or review of any other available information concerning the
prospective user, that the prospective user has any of the following conditions:

(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the previous 90 days.
(iii) History of sudden or rapidly progressive hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 Hertz (Hz),

1,000 Hz, and 2,000 Hz.

(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear

canal.

(viii) Pain or discomfort in the ear.

Special care should be exercised in selecting and fitting a hearing instrument whose
maximum sound pressure capability exceeds 132 dB SPL as there may be risk of impair­ing the remaining hearing of the hearing instrument user.

Important notice for prospective hearing instrument users

Good health practice requires that a person with a hearing loss have a medical evaluation
by a licensed physician (preferably a physician who specializes in diseases of the ear)
before purchasing a hearing instrument. Licensed physicians who specialize in diseases
of the ear are often referred to as Otolaryngologists, Otologists or Otorhinolaryngolo gists.

The purpose of medical evaluation is to ensure that all medically treatable conditions
that may affect hearing are identified and treated before the hearing instrument is
purchased. Following the medical evaluation, the physician will give you a written
statement that states that your hearing loss has been medically evaluated and that you
may be considered a candidate for a hearing instrument.

The physician will refer you to an audiologist or a hearing instrument dispenser, as
appropriate, for a hearing instrument evaluation.

The audiologist or hearing instrument dispenser will conduct a hearing instrument
evaluation to assess your ability to hear with and without a hearing instrument. The
hearing instrument evaluation will enable the audiologist or dispenser to select and fit a
hearing instrument to your individual needs. If you have reservations about your ability
to adapt to amplification, you should inquire about the availability of a trial, rental or
purchase-option program. Many hearing instrument dispensers now offer programs that
permit you to wear a hearing instrument for a period of time for a nominal fee, after
which you may decide if you want to purchase the hearing instrument. Federal law limits
the sale of hearing instruments to those individuals who have obtained a medical
evaluation from a licensed physician.

Federal law permits a fully informed adult to sign a waiver statement declining the medical
evaluation for religious or personal beliefs that preclude consultation with a physician.
The exercise of such a waiver is not in your best health interest and its use is strongly
discouraged. A hearing instrument will not restore normal hearing and will not prevent or
improve a hearing impairment resulting from organic conditions. A hearing instrument is
only part of hearing rehabilitation and may need to be supplemented by auditory
training and lip reading.

Interference

Your hearing instrument has been thoroughly tested for interference, according to the •
most stringent international standards. But new technical developments constantly
bring new products into society, and some may emit electromagnetic radiation,
leading to unforeseen interference in hearing instruments. Examples include induction
cooking appliances, shop alarm systems, mobile telephones, fax machines, personal
computer devices, X-rays, Computer tomography etc.
Your hearing instruments are designed to comply with the most stringent Standards •
of International Electromagnetic Compatibility. However, your hearing instrument may
cause interference with other medical devices. Such interference can also be caused
by radio signals, power line disturbances, airport metal detectors, electromagnetic
fields from other medical devices and eletcrostatic discharges.

Possible side effects

The hearing instrument or earmold is a custom-made product. If you are experiencing •
discomfort, see your audiologist or hearing instrument dispenser immediately for
modification of the hearing instrument or earmold at the point of irritation. A hearing
instrument or earmold may cause an accelerated accumulation of cerumen (earwax).
Also in rare cases, the otherwise non-allergenic material may cause a discharge from
the ear, allergic reaction, or any other unusual condition. Please seek immediate
consultation with a physician if these conditions occur.

Children with hearing loss

In addition to seeing a physician for medical evaluation, a child with a hearing loss •
should be directed to an audiologist for evaluation and rehabilitation, since hearing
loss may cause problems in language development, educational and social growth of
a child. An audiologist is qualified by training and experience to assist in the evalua­tion and rehabilitation of a child with a hearing loss. If the user is an infant, small
child or person of mental incapacity, it is recommended that the hearing instrument
be modified with a tamper-resistant battery compartment.

Wax protection system

Always visually inspect your hearing instrument to ensure that there is no gap •
between the NoWax flange and the tip of the instrument.
Never attempt to remove or replace the NoWax yourself. Only a hearing care profes-•
sional should replace it.
If the instrument is equipped with a different wax protection system (e.g. NoWax), •
follow the directions specified by your hearing care professional when replacing the
wax protection system.

If you are in any in doubt about the use or replacement of your wax protection system,
contact your hearing care professional.

    / .

Waste from electronic
equipment must be
handled according to
local regulations.

N1175

0543 0682

    / .

Hereby, Oticon A/S declare that this hearing instrument is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Declaration of comformity is available at:

Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.com