oticon Go Pro CIC, Go Pro MIC, Go Pro ITE, Go Pro ITE P Omni, Go Pro ITC Instruction Manual

INSTRUCTIONS FOR USE

CIC, MIC, ITC, ITE, ITE P Omni

Congratulations on your digital hearing instruments.
Carefully follow these instructions when using and
maintaining them. These instructions will help you
get the most out of the instruments and ensure their
continued high performance.

Important notice

Please familiarise yourself with the entire

contents of this booklet before using your
hearing instruments. It contains instructions
and important information about the use and
handling of your hearing instruments and
batteries.

Contents

Instrument view – CIC/MIC 5
Instrument view – ITC 7
Instrument view – ITE 9

Instrument view – ITE P Omni 13

On/Off 15
Putting your hearing instruments on 16
Push-button 17

Options

Optional Telecoil 19
Optional Auto Phone 21

Optional Volume Control 23
Changing batteries 25
Daily care of your hearing instruments 27
Using your hearing instruments 29
Common problems and their solutions 34
International War ranty 36
Service 36
Warnings Yellow pages

CIC / MIC

Microphone
opening

Push­ button

Ventilation
opening

Battery size: 10

Battery
drawer

Sound outlet +
wax protection
system

Ventilation
opening

5

ITC

Push-button
(Optional)

Microphone
opening

Battery size: 10 (without push-button)
Battery size: 312 (with push-button)

Battery
drawer

Microphone
opening

Ventilation
opening

Sound outlet +
wax protection
system

Ventilation
opening

7

ITE

Battery
drawer

Microphone
openings

Battery size: 312

Push-button

Volume
control
(Optional)

Sound outlet +
wax protection
system

Ventilation
opening

9

ITE

Push-button

Microphone
opening

Volume
control

Battery size: 13

Ventilation
opening

Microphone
opening

Battery
drawer

Sound outlet +
wax protection
system

Ventilation
opening

11

ITE P Omni

Push-button

Battery
drawer

Microphone
opening

Battery size: 312

Volume
control

Ventilation
opening

Sound outlet +
wax protection
system

Ventilation
opening

13

On/Off

On:

Close the battery drawer with the
battery in place.

When the battery drawer is
closed you will hear three beeps
followed by a short series of
beeps. This indicates that the
battery is working. (This function
is not implemented in the CIC
and MIC hearing instrument).

Off:

Open the battery drawer with
your fingernail.

To preserve the battery, make sure your hearing
instruments are switched off when you are not
wearing them.

Standby

A long push on the push-button (min. 3 seconds) will
set the instrument in standby mode. To reactivate the
instrument, push the button again.

Use the standby function if you need to silence the
instrument while you have the instrument on.

15

Inserting your hearing instruments

• Place the tip of the hearing
instrument in your ear canal
(use your right hand to
insert the right instrument
and your left hand to insert
the left instrument).

• Gently pull your earlobe
down and push the hearing
instrument into the ear
canal, twisting slightly if
necessary, following the
natural contour of the ear
canal.

DO NOT use the battery
drawer as a handle to insert
or remove your instruments.
It is not designed for this
purpose.

Push-button

Your hearing instruments have a push-button for
switching between different programs.

• When you switch between different programs, your
hearing instruments will beep.

• Push briefly on the button to activate the program
switch. The number of beeps will indicate which
program you are using.

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17

Your hearing instrument can have up to three
programs.

One beep, when you switch to program 1

e

Two beeps, when you switch to program 2

ee

Three beeps, when you switch to program 3

eee

Optional – Telecoil

The telecoil is meant for telephone conversations
and for loop systems in e.g. theatres, churches
or lecture rooms. The telephone needs to have at
tele-loop.

Below you can see a description of the programs
available in your hearing instrument.

Program 1
Program 2
Program 3

18

The telecoil is activated by the push-button. When
activated you will hear a certain number of beeps.

See the previous page to find out where the telecoil
program is placed.

19

Warnings

Hearing instruments and batteries can be dangerous
if swallowed or used improperly. Such actions can
result in severe injury, permanent hearing loss, or
can even be fatal.

You should familiarize yourself fully with the
following general warnings and the entire contents of
this booklet before using your hearing instruments.

• Hearing instruments, their parts, and batteries are
not toys and should be kept out of reach of children
and anyone who might swallow these items or
otherwise cause injury to themselves.

• Never change the battery or adjust the controls of
the hearing instruments in front of infants, small
children or people with learning difficulties.

• Discard batteries carefully in a place where infants,
small children or people with learning difficulties
cannot reach them.

• Batteries have occasionally been mistaken for pills.
Therefore check carefully your medicine before
swallowing any pills.

• Never put your hearing instruments or batteries in
your mouth for any reason, as they are slippery and
could be swallowed by accident.

• Most Oticon hearing instruments can be supplied
with a tamper-resistant battery compartment upon
request. This is strongly recommended for infants,
small children, and people with learning difficulties.

If a battery or hearing instrument is swallowed, see a
doctor immediately.

Misuse can result in sudden and permanent
hearing loss

• Hearing instruments should be used only as
directed and adjusted by your hearing care
professional. Misuse can result in sudden and
permanent hearing loss.

• Never allow others to wear your hearing
instruments as incorrect/wrongful usage could
cause permanent damage to their hearing.

Battery use

• Always use batteries recommended by your
hearing care professional. Batteries of low quality
may leak and cause bodily harm.

• Never attempt to recharge your batteries. They may
explode and cause serious injury.

• Never dispose of batteries by burning them. There is
a risk that they will explode and cause serious injury.

Dysfunction in hearing instruments

• Hearing instruments may stop functioning, for
instance if the batteries have expired or if the tubing
is blocked by moisture or earwax. You should be
aware of this possibility, in particular when you are
in traffic or otherwise dependent on warning
sounds.

Interference

• Your hearing instrument has been thoroughly tested
for interference, according to the most stringent
international standards. But new technical
developments constantly bring new products into
society, and some may emit electromagnetic
radiation, leading to unforeseen interference in
hearing instruments. Examples include induction
cooking appliances, shop alarm systems, mobile
telephones, fax machines, personal computer
devices, X-rays, Computer tomography etc.

Possible side effects

• Hearing instruments may cause an accelerated
accumulation of cerumen (ear wax).

• The otherwise non-allergenic materials used in
hearing instruments may in rare cases cause a skin
irritation.

Consult a doctor if you experience any of these side
effects.

Wax protection system

• Always visually inspect your hearing instrument to
ensure that there is no gap between the
MicroWaxBuster/WaxBuster flange and the tip of
the instrument.

• Never attempt to remove or replace the
MicroWaxBuster/WaxBuster/WaxTrap yourself.
Only a hearing care professional should replace it.

• If the instrument is equipped with a different wax
protection system (e.g. NoWax), follow the
directions specified by your hearing care
professional when replacing the wax protection
system.

If you are in any in doubt about the use or
replacement of your wax protection system, contact
your hearing care professional.

Warning to hearing instrument dispenser and user

• Special care should be excercised in selecting,
fitting and using a hearing instrument where
maximum sound pressure capability exceeds
132 dB SPL (IEC 711) as there may be risk of
impairing the remaining hearing of the hearing
instrument user.

Optional – Auto Phone

The Auto Phone is only activated when the hearing
instrument is close to a telephone receiver. If you
have a telecoil in your instrument, the Telecoil Phone
program is activated. If you do not have a telecoil, the
Acoustic Phone program is activated.

When the Phone program is activated, you will hear a
number of beeps.

When you end your telephone conversation, the
hearing instrument will automatically return to the
previous program.

Not all telephones can activate the Auto Phone.
The telephone receiver needs to have a special
magnet fitted. Please follow the separate instructions
for mounting the magnet, which are available from
your Hearing Care Professional.

21

Optional – Volume Control

The volume control allows you to adjust the volume
in specific listening situations to the level you feel
comfortable with.

• Use your fingertip to turn the control.

• Rotating the control forwards gives more volume.

• Rotating the control backwards gives less volume.

• The preferred volume control level is indicated
with a beep. This level has been programmed
according to your preferences. Consult your Hearing
Care Professional if you find this level too loud or
too weak in most situations.

Note!

If you find that you have to
adjust the volume too often,
your setting may need an
adjustment by your Hearing
Care Professional.

23

Changing batteries

When battery power is low, you will hear a series of
short beeps. This indicates that it is time to change
the battery.

• Open the battery drawer with
your fingernail and remove the
old battery.

• Remove the sticky label from
the + side of the new battery.

• Insert the battery with the + sign
facing the + side printed on the
side of the battery drawer.
(The + sign is not indicated
in the CIC/MIC).

• Close the battery drawer. If you
feel any resistance you may have
inserted the battery incorrectly.
Reinsert the battery and try
again.

25

Checking your battery:

When you change batteries, it may take a couple
of minutes before the new battery works with full
effect. Any moisture on the battery surface should be
wiped off before use. Information about which size
of batteries to use can be obtained from your Hearing
Care Professional.

Disposal:

• Check with your Hearing Care Professional about
arrangements for battery disposal. There may be a
system for disposing of them.

• Never try to charge non-rechargeable batteries.

• Never dispose of batteries with household waste.
They cause environmental pollution.

• Never dispose of batteries by burning them.
There is a risk that they will explode and cause
serious injury.

Daily care of your hearing
instruments

Your ear canal produces ear wax (cerumen) which
may clog up the sound outlet or the ventilation
opening of your hearing instruments. Therefore your
hearing instruments may contain a filter or another
device to prevent wax accumulation. Consult your
Hearing Care Professional for instructions about
the specific wax protection system in your hearing
instruments.

When handling a hearing
instrument, keep it over a soft
surface to avoid damage if you
drop it.

• Clean away any traces of wax
from around the ventilation
opening. Use the special cleaning
tool provided by your Hearing
Care Professional.

• Open the battery compartment
fully to allow air to circulate
whenever you are not using the
hearing instruments, especially at
night.

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27

Avoiding heat, humidity and chemicals

Your hearing instruments must never be exposed to
extreme heat e.g. left inside a parked car in the sun.
They must never be exposed to a lot of moisture e.g.
steam baths, showers or heavy rain. Nor must they be
dried in microwave ovens or other ovens.

Wipe the batteries carefully if moisture is present as it
may affect their performance. Using an anti-humidity
kit can help to avoid these problems and may even
extend the life of your hearing instruments. Consult
your Hearing Care Professional for further advice.

The chemicals in cosmetics, hairspray, perfume, after­shave-lotion, suntan lotion and insect repellant can
damage your hearing instruments. You should always
remove your hearing instruments before applying
such products and allow time for the product to dry
before reinserting your hearing instruments. If you
use lotion, be sure to wipe your hands dry before
putting your hearing instruments on.

Using your hearing instruments

It takes time to adjust to a new hearing instrument.
How long this adjustment takes differs from person to
person. It will depend on a number of factors, such as
whether you have had hearing instruments before and
the degree of your hearing loss.

Seven easy steps to better hearing

1. In the quiet of your home

Try to accustom yourself to all the new sounds. Listen
to the many background sounds and try to identify
each sound. Bear in mind that some sounds will
seem different from what you are used to. You may
have to learn to identify them again. Note that in
time you will get accustomed to the sounds in your
environment – if not please contact your Hearing
Care Professional.

If using the hearing instruments makes you tired,
take them off for a little while and have a rest.
Gradually, you will begin to be able to listen for longer
periods of time. Soon, you will be able to wear your
hearing instruments comfortably all day long.

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29

2. Conversation with another person

Sit with someone else in a quiet room. Face each
other so you can read facial expressions easily. You
may experience new speech sounds, which can seem
a little disturbing in the beginning. However, after
the brain has adapted to the new speech sounds, you
should hear speech clearer.

3. Listen to radio or TV

When listening to the TV or the radio, start out by
listening to news commentators since they usually
speak clearly, then try other programs.

If you find it difficult to listen to TV or radio, your
Hearing Care Professional should be able to give
you advice about assistive listening devices. If your
hearing instruments have a telecoil program, you may
benefit from this in combination with a loop system.

4. In group conversations

Group situations are usually accompanied by a
greater degree of background noise, and are,
therefore, naturally more difficult to cope with. In
such situations, therefore, focus your attention on the
person you want to hear. If you miss a word, ask the
speaker to repeat.

5. Telecoil use in church, theatre, or cinema

An increasing number of churches, theatres and
public buildings often have loop systems installed.
These systems send out wireless sound to be received
by the telecoil in your hearing instruments. Typically,
a sign will let you know whether the place has a
telecoil. Ask your Hearing Care Professional for
details.

6. Using the telephone

When using the telephone tilt the receiver edge lightly
on your cheek-bone in order to let the sound flow
directly into the hearing instrument’s microphone
opening. This way, the hearing aid will not whistle
and you ensure the best conditions to understand
the conversation. When you have the receiver in
this position, remember to speak directly into the
microphone on the telephone in order to ensure good
understanding at the opposite “end of the line”.

If your hearing aid has a
telecoil (and your telephone
has a built in tele-loop) you
can switch into the telecoil
program in order to further
improve the sound reception.

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31

Remember that the telecoil in hearing aids may pick
up disturbing signals from electronic devices, such
as a fax machines, computers, televisions or similar.
Make sure that the hearing aid has a distance of
2 - 3 meters to such devices when using the telecoil
program.

Use your hearing instruments all day long

The best way to ensure better hearing is to practice
listening until you can wear your hearing instruments
comfortably all day. In most cases, you will not get the
full benefit of the hearing instuments if you use them
infrequently.

7. Wireless and mobile phones

Your hearing instruments are designed to comply
with the most stringent Standards of International
Electromagnetic Compatibility. However not all
mobile phones are hearing instrument compatible.
Use the microphone position unless you have a
special loop for your mobile phone. The varying
degree of disturbance can be due to the nature of
your particular mobile phone.

32

Your hearing instruments will not restore normal
hearing. Nor will they prevent or improve a hearing
impairment resulting from a physiological condition.
What they will give you, however, is help towards
making better use of the hearing ability that you
have. If you have two hearing instruments always
wear both.

The most important benefits of wearing two
hearing instruments are:

• Your ability to localize sounds will improve.

• It will be easier to understand speech in noisy
surroundings.

• You will experience a fuller, more comfortable
sound picture.

33

Common problems and their solutions

Effect

Cause

Solution

Squealing

Ear wax accumulated in ear canal

noise

Hearing instrument inserted
improperly

No sound

Whirring
noise or

Clogged sound outlet

Clogged microphone opening

Worn-out battery

Dirty or corroded battery
contacts

Dirty or corroded battery
contacts

beeping

Dirty or corroded battery

Worn-out battery

If none of the above solutions solves the problem,
ask your Hearing Care Professional for assistance.

Have ear canal examined by your doctor

Reinsert hearing instrument (pg. 16)

Clean sound outlet or, if necessary,
have wax protection system changed
by your Hearing Care Professional (pg. 27)

Clean microphone opening with a brush

Replace battery (pg. 25)

Open and close the battery drawer
several times or replace battery (pg. 25)

Open and close the battery drawer
several times or replace battery (pg. 25)

Clean battery surfaces with dry cloth
or replace battery (pg. 25)

Replace battery (pg. 25)

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35

International W arranty

Oticon hearing instruments are covered by a limited
warranty issued by the manufacturer for a period of
12 months from the date of delivery. This limited
warranty covers manufacturing and material defects
in the hearing instrument itself, but not accessories
such as batteries, tubing, earwax filters etc.

Oticon W arranty Certificate

Name of Owner:

Dispenser:

Dispenser Address:

Problems arising from improper handling or
care, excessive use, accidents, repairs made by an
unauthorized party, exposure to corrosive conditions,
physical changes in your ear, damage due to foreign
objects entering the device, or incorrect adjustments
are NOT covered by the limited warranty and may
void it.

The above warranty does not affect any legal rights
that you might have under applicable national
legislation governing sale of consumer goods. Your
Hearing Care Professional may have issued a warranty
that goes beyond the clauses of this limited warranty.
Please consult him/her for further information.

If you need service

Take your hearing instrument to your Hearing Care
Profes sional, who may well be able to sort out minor
problems and adjustments on the spot.

36

Dispenser Phone:

Purchase date:

Warranty period: Month:

Model left: Serial no.:

Model right: Serial no.:

Battery size:

Oticon A/S

Waste from electronic equipment
must be handled according to
local regulations.

9, Kongebakken
DK-2765 Smørum

0543

www.hear-it.org

www.oticon.com

37

906 69 110 00 / 10.06 Printed in Denmark

906 69 110 00 / 10.06 Printed in Denmark