oticon Dual, Dual XW, Dual W, Dual V Instruction Manual

INSTRUCTIONS FOR USE
Thank you
Thank you for choosing our product as your means to better hearing.
To support your efforts, we have put great care and attention into making sure that your new hearing instruments are of the highest quality and that they are easy to use and maintain.
We recommend that you read this manual carefully to achieve the maximum benefit of your new hearing instruments.
Congratulations on your decision to actively improve your hearing with today’s most advanced hearing technology in the market.
Contents
Instrument View 5
Turning your instruments ON and OFF 6
Putting on the hearing instrument 8
Changing batteries 10
AutoPhone 12
Caring for your hearing instrument 14
Daily maintenance Micro Molds 16
Daily maintenance with domes 20
Using your hearing instrument 24
Common problems and their solutions 30
International warranty 34
Warnings Yellow pages
Important Notice
Please familiarize yourself with the entire contents of this booklet before using your hearing instru­ments. It contains instructions and important informa tion about the use and handling of your hearing instru ments and batteries.
Ear grip
Battery door
Microphone openings
Sound outlet
Speaker unit
Instrument View
Micro Mold
Plus dome
Your ear piece:
Open dome: 6mm
8mm
10mm
Power dome: 8mm
10mm 12mm
Battery size: 10
Battery size: 312
Turning your instruments ON and OFF
Turn ON your hearing instrument by closing the battery door completely with the battery in place. When the battery door is closed the instrument will start up by playing a jingle. This indicates that the battery is working and the instrument is operating.
Turn OFF your hearing instrument by opening the battery door.
To preserve the battery, make sure your hearing instrument is switched off when you are not wearing it.
IMPORTANT NOTICE
Open the battery compartment fully to allow air to circu late whenever you are not using your hearing instrument, especially at night!
ON
OFF
Putting on the hearing instrument
Turn the device on. Place the speaker, with the ear piece attached, into your ear first and then place the amplifier behind your ear. If the instrument comes with a Micro Mold, make sure that the colored dot (blue or red) on the mold is facing towards the amplifier unit (upwards) to ensure a correct position in the ear canal.
Make sure that the ear piece is placed so that the tube follows the contour of the skin. If the instrument has an ear grip, place as indicated in drawing 4. Alternatively place the amplifier behind your ear. Put the speaker into your ear canal.
Left/right indication for hearing instrument
Blue color indicates left device. Red color indicates right device.

Concha
Left/right indicator

Changing batteries
Your Dual hearing device uses either a size  or  battery.
To replace the battery, follow these instructions:
Open the battery door completely by pushing the • raised edge on the bottom of the instrument. To assist with the handling of the batteries, the magnet placed at the end of the MultiTool can be used. Remove the sticky label from the + side of the new • battery. The new battery may be inserted by using the • magnetic end of the MultiTool. Ensure that the positive (+) marking faces the positive (+) sign printed on the battery door. Close the battery door.
Any moisture on the battery surface should be wiped off before use. When you change the battery, it will take a few seconds before the battery works to full capacity.
To assist the handling of the batteries, the magnet placed at the end of the tool can be used.
Multitool
Magnet
Battery
 
AutoPhone
Your hearing instrument may have a built-in Auto­Phone functionality. When the hearing instrument is close to a telephone receiver, the AutoPhone will activate a Phone Program. When the Phone Program is activated you will hear a number of beeps.
When you end your telephone conversation, the hearing instrument will automatically return to the previous program.
Not all telephones can activate the AutoPhone. The telephone receiver must have a special magnet fitted. Please follow the separate instructions for mounting the magnet, which is available from your Hearing Care Professional.
Warning
If you use an AutoPhone magnet:
• Keep magnets out of reach of children and pets. If a magnet is swallowed, see a doctor immedi­ately.
• Do not keep the magnet in a breast pocket and always keep it at least 12 inches away from active implantable devices. Preferably, use the telephone with magnet on the opposite side of the body from a pacemaker or other active implantable device.
• Keep the magnet  inches away from credit cards and other magnetically sensitive devices.
 
Caring for your hearing instrument
Your ear canal produces ear wax (cerumen) which may clog up the earpiece. Therefore your hearing instrument contains a filter to prevent wax accumulation. Consult your Hearing Care Professional for instructions about the specific wax protection system in your hearing instrument and how it can be replaced.
When handling a hearing instrument, keep it over a soft surface to avoid damage if you drop it.
Before retiring at night:
Make sure that there is no ear wax in any of the • earmold openings since it may reduce the hearing instrument’s efficiency.
Open the battery door to allow air to circulate.
Cleaning the instrument
A range of dedicated cleaning tools is prepared for the special purpose of cleaning the instrument. These should be used to ensure the best care and perform­ance of your hearing instruments.
Use the cloth to wipe clean the surface of the instruments.
Replace the brush when necessary. Just pull it out of the tool and insert a new fresh brush. Press the new one firmly into the handle.
BrushCover Handle

Daily maintenance- Micro Mold
The vent in the mold is cleaned by pressing the brush through the hole while twisting it slightly.
The hearing instrument itself and the mold must never be washed or immersed in water or other liquids!
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