Page 1
Instructions for use
Phone Adapter 2.0
Page 2
Contents
Using the ConnectLine phone adapter 4
Incoming calls Streamer Pro 6
Outgoing call Streamer Pro 10
Incoming calls ConnectClip 14
Outgoing calls ConnectClip 18
Cleaning the Phone Adapter 21
International warranty 23
Additional information 24
198499AU / 2018.09.25
198499AU / 2018.09.25
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Streamer
See Page
6
ConnectClip
See Page
18
4 5
Using the ConnectLine phone adapter
The landline phone solution supports both incoming and outgoing phone calls. During a
phone call the hearing aids are used as headsets and the microphone, on the Streamer or
on the ConnectClip, enables hands-free operation.
This part of the guide is the “Instructions for Use”, and it explains how the Streamer or
ConnectClip is used for phone conversations. Begin by ensuring that the phone adapter is
correctly installed as described in the “Installation Guide”.
To use the phone adapter, the Streamer or ConnectClip and phone adapter must be
wirelessly connected to each other. This connection is established automatically when
the Streamer and phone adapter are paired and in range. The phone adapter is connected
to the Streamer or ConnectClip when the power indicator
on the phone adapter is
steady blue.
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6
Incoming calls Streamer Pro
How to answer and end a call
Make sure that you are able to speak into the Streamer’s microphone.
When your landline phone rings, you will hear an incoming call alert in your hearing aids.
The phone indicator on the phone adapter will blink green and at the same time the
phone button on the Streamer and the status indicator will blink green.
Press the phone button on the Streamer briefly (A) to answer the call. You will
hear a small confirmation beep in your hearing aids. The phone button and status
indicator on the Streamer and the phone indicator on the phone adapter will now
be steady green.
To end the call, simply press the phone button on the Streamer briefly and the green
phone button on the Streamer turns off.
Microphone
A
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8
Receiving a call Streamer Pro
Streamer Pro
top status
Streamer Pro
front
Phone
adapter
Description
Streamer and phone adapter connected
Phone ringing: Phone indicator and Streamer Pro
top status blink green. You will hear an incoming
call notification in your aids.
When the call is connected, you will hear a beep
acknowledging that the call is answered – you
are now able to listen and talk to the other party.
Steady Blinking
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Outgoing call Streamer Pro
How to make a call
Make sure that you are able to speak into the Streamer’s microphone.
1. To make a call press the Streamer’s phone button briefly (A). The hook is now off
and you will hear a dial tone in the hearing aids. The phone button on the Streamer
and phone indicator on the phone adapter will turn steady green.
2. Pick up the handset on your landline phone (or press “Call” on the portable phone) and
dial the phone number (B) as you normally do to make a call.
3. After a short while you will hear the call tone in your hearing aids indicating that the
call is now connected through your Streamer and hearing aids.
You can now put the handset back on (or press “end call” on the portable phone).
To end the call, simply press the phone button on the Streamer briefly.
* Note: Make sure to put the handset correctly back on the phone – otherwise the phone line will block for incoming calls.
Microphone
A
B
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12
Making a call
Streamer Pro
top status
Streamer Pro
front
Phone
adapter
Description
Streamer and phone adapter are connected
Press the Streamer’s phone button briefly
and you will hear a dial tone in the hearing aids
Steady Blinking
Page 8
Incoming calls ConnectClip
How to make a call
Make sure that you are able to speak into the ConnectClips microphone (A).
When your landline phone rings, you will hear an incoming call alert in your
hearing aids. The phone indicator on the phone adapter will blink green and at
the same time the status indicator on the ConnectClip will blink green (B).
Press the multibutton on the ConnectClip briefly (C) to answer the call. You will
hear a small confirmation beep in your hearing aids. The status indicator on the
ConnectClip and the phone indicator on the phone adapter will now be steady green.
To end the call, simply press the multibutton on the ConnectClip briefly and the
status indicator turns blue.
CB
A
IMPORTANT NOTICE
The ConnectClip can only be paired to one device at a time.
See page 20 in the installation guide for pairing instructions.
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16
Receiving a call ConnectClip
ConnectClip
Status
ConnectClip
Power
Phone
adapter
Description
ConnectClip and phone adapter are connected
Phone ringing: Phone indicator and ConnectClip
status blinks green. You will hear an incoming call
notification in your aids.
When the call is connected, you will hear a beep
acknowledging that the call is answered – you are
now able to listen and talk to the other party.
Steady Blinking
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Outgoing calls ConnectClip
How to make a call
Make sure that you are able to speak into the ConnectClips microphone (A).
1. To make a call press the ConnectClips multibutton briefly (B). The hook is now off
and you will hear a dial tone in the hearing aids. The status indicator on the
ConnectClip and the phone indicator on the phone adapter will turn steady green.
2. Pick up the handset on your landline phone (or press “Call” on the portable phone) and
dial the phone number (C) as you normally do to make a call.
3. After a short while you will hear the call tone in your hearing aids indicating that the
call is now connected through your ConnectClip and hearing aids.
You can now put the handset back on (or press “end call” on the portable phone).
To end the call, simply press the multibutton on the ConnectClip briefly.
* Note: Make sure to put the handset correctly back on the phone – otherwise the phone line will block for incoming calls.
B
A
C
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20 21
Making a call
ConnectClip
Status
ConnectClip
Power
Phone
adapter
Description
ConnectClip and phone adapter are connected
Press the multibutton on the ConnectClip briefly and
you will hear a dial tone in the hearing aids
Cleaning the Phone Adapter
Use a soft, dry cloth to clean the Phone Adapter.
IMPORTANT NOTICE
The Phone Adapter must never be washed or immersed in water or other liquids.
Steady Blinking
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22 23
International warranty
Your Phone Adapter 2.0 is covered by an international limited warranty issued by the
manufacturer for a period of 12 months from the date of delivery. This limited warranty
covers manufacturing and material defects in the device itself, but not in accessories
such as e.g. batteries, cables, power supplies, etc. Problems arising from improper/
incorrect handling or care, excessive use, accidents, repairs made by an unauthorised
party, exposure to corrosive conditions, damage due to foreign objects entering the
device or incorrect adjustments are NOT covered by the limited warranty and may void it.
The above warranty does not affect any legal rights that you might have under applicable
national legislation governing sale of consumer goods. Your hearing care professional
may have issued a warranty that goes beyond the clauses of this limited warranty.
Please consult him/her for further information.
If you need service
Take your phone adapter to your hearing care professional, who may be able to sort out
minor problems and adjustments immediately.
For detailed user instructions on the Streamer, please refer to the Streamers
Instructions for Use.
For detailed user instructions on the ConnectClip, please refer to the ConnectClips
Instructions for Use
For further support or tips please check the information on
www.oticon.global/support
IMPORTANT NOTICE
Please refer to your hearing aid’s Instructions for Use for details on the functionality
of your specific hearing aid solution.
Australian warranty
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
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Volume control
Use the volume button on the Streamer or ConnectClip to adjust the phone volume level
in the hearing aids. Adjust the volume by pressing up or down briefly. Repeat the brief
press for further adjustments.
The phone volume level set by the Streamer is memorised. This means that next time
a phone call is made, the memorised volume level will be applied. This feature is not
available with the ConnectClip.
Hear only the phone sound
The hearing instrument microphones are turned on by default.
However, the hearing instrument microphones can be muted, allowing you to better
hear the phone conversation. Press the volume down for 3 seconds (Streamer Pro and
ConnectClip).
Press volume down for about 3 seconds (Streamer Pro and ConnectClip) during conversation to re-activate the hearing instrument microphones.
Additional information
Turn o the phone adapter
If you don’t want to receive phone calls to your Streamer, turn off the phone adapter by
disconnecting power. For normal use, the phone adapter uses very little power so it is not
necessary to turn it off.
Range
The phone adapter has a range of up to about 30 metres to the Streamer Pro, and up to
about 20 meters to the ConnectClip depending on furniture and walls. Within this range
you can make hands-free phone conversations with good sound quality (i.e. without
“crackle” sound).
Normally you will be able to hear the incoming call alert in the hearing aids at a distance
of up to 30-40 metres, but then you have to walk closer to the phone adapter to hear the
phone partner’s voice clearly. This can be useful e.g. when working in the garden.
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0000198499000001
Installation guide
Phone Adapter 2.0
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Thank you
Thank you for choosing our product as your means to better hearing.
To support your efforts, we have put great care and attention into making sure that your
new phone adapter has the highest quality and is easy to use and maintain.
The ConnectLine landline phone solution (phone adapter) enables you to make hands-free
phone conversation in most areas of your residence.
The complete system description is documented on-line at www.oticon.global/connectline.
Here you will also find interactive presentations, “how to” videos and a support
section with frequently asked questions.
We recommend that you read this manual carefully to achieve the maximum benefit of
your new phone adapter, before you start to use it. If you have any questions on the use or
maintenance of the phone adapter, please contact your hearing healthcare professional.
Intended use
Phone Adapter 2.0 is intended to be used together with Oticon ConnectClip or
Oticon Streamer Pro and Oticon wireless hearing aids.
This enables the hearing instrument user to communicate wirelessly with
a phone conversation partner via a landline phone (analogue/PSTN).
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IMPORTANT NOTICE
Please familiarise yourself with the entire contents of this booklet before using your
phone adapter. It contains instructions and important information about the use and
handling of your phone adapter.
Contents
Package content 7
Phone adapter overview 8
Warnings 10
Installation 13
Connecting the phone adapter to a power outlet 14
Connecting to phone line and landline phone 16
Pairing Streamer Pro to the phone adapter 18
Pairing the ConnectClip to the phone adapter 20
Technical information 22
Description of symbols used on the regulatory packaging label
and on the product label 26
Description of symbols used in this booklet 28
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7
Package content
Phone Adapter 2.0 – what is in the box
The phone adapter box consists of the following elements:
Phone Adapter 2.0 Power supply
(The power supply may vary from country to country)
Phone cable
This guide (Installation guide and Instructions for Use)
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OUT
IN
AUX
POWER
8 9
Phone adapter overview
Back
Power supply
Front
Phone indicator
Condition Power indicator Phone indicator
Power on, no connection to the Streamer
Pairing with the Streamer
The Streamer is wirelessly connected
Incoming call
Phone conversation
Fault condition (contact your hearing care professional)
No light Blinking Steady
For PSTN wall adapter
For landline phone
ConnectLine in/out*
Power indicator
* For more information please refer to: www.oticon.global/connectline
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10 11
You should familiarise yourself fully with the following general warnings and the entire
contents of this booklet before using your Phone Adapter. Consult your hearing care professional if you experience unexpected operations or events with your phone adapter.
Connection to external equipment
• The safety of the use of the phone adapter with auxiliary input cable is determined
by external signal source. When the input cable is connected to mains-operated
equipment, this equipment must comply with IEC-60065, IEC-60601, IEC-60950 or
equivalent safety standards.
Interference
• The phone adapter has been thoroughly tested for interference according to the most
stringent international standards. However, interference between the phone adapter
and other devices (e.g. some mobile telephones, citizens band devices, and other
wireless devices) may occur. If this occurs, increase the distance between the phone
adapter and the interfering device.
Fire hazards
• The power source in your Phone Adapter 2.0 has insufficient energy to cause fire
in normal usage conditions.
Warnings Warnings
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13
Installation
Activating the phone adapter for the rst time
Before you can use the landline phone solution together with your hearing aids, the
phone adapter must be connected to a power outlet and the public telephone line.
This is a step-by-step guide on how to install the phone adapter.
All needed parts for the installation are included in the package.
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14 15
Connecting the phone adapter to a power outlet
Use the power supply with USB cable from box 1
1. Plug the USB connector into the “power” connector on the phone adapter.
2. Plug the power supply into the mains wall socket or another power source.
3. Check that power is turned on.
4. After a few seconds the power indicator
on the front of the phone adapter
will light up green.
Box 1
4.
2. and 3.
1.
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1 2
16 17
Connecting to phone line and landline phone
Place the phone adapter in a suitable spot near your landline phone or base station.
1. Unplug the phone line from the landline phone (or base station).*
2. Plug the phone line from the wall adapter into the phone adapter “IN” connector.
3. Plug the phone cable from box 2 in the phone adapter “OUT” connector.
4. Plug the other end of the phone cable into the landline phone (or base station).*
Please lift off the handset from your landline phone – you should now be able to hear
the dial tone from the handset speaker.
Box 2
3.
2.
1.
4.
* If your main phone or base station does not have a detachable plug for the landline connection, you should either try using
an alternative phone or a technician must be contacted to complete the installation.
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A
Pairing Streamer Pro to the phone adapter
The very first time your Streamer is used with the phone adapter, it must be paired to
the phone adapter.
For pairing:
1. Make sure the phone adapter is powered on, i.e. the power indicator is steady green.
2. Press the on/off button on the Streamer Pro (A) for 5-6 seconds until the blue light
starts blinking.
3. Place the Streamer Pro on top of the phone adapter – the pairing takes around
20–60 seconds.
4. The pairing is completed when the power indicator on the phone adapter and
the indicator on the Streamer turns steady blue. Pairing is done only once and will
normally not have to be repeated.
Pairing Streamer Pro
Streamer Pro
top status
Streamer Pro
front
Phone
adapter
Description
-
Streamer and
Phone adapter on
-
Streamer in
pairing mode
- Pairing complete
Steady Blinking
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B
Pairing the ConnectClip to the phone adapter
The very first time your ConnectClip is used with the phone adapter, it must be paired to
the phone adapter.
For pairing:
1. Make sure the phone adapter is powered on, i.e. the power indicator is steady green.
2. Press the multi button AND volume up button on the ConnectClip (B) for about
6 seconds until status indictor starts blinking blue
3. Place the ConnectClip on top of the phone adapter – the pairing takes around
20–60 seconds.
4. The pairing is completed when the power indicator on the phone adapter and the
status indicator on the ConnectClip turns steady blue. Pairing is done only once and
will normally not have to be repeated.
Status
Pairing ConnectClip
ConnectClip
Status
ConnectClip
Power
Phone
adapter
Description
ConnectClip and
Phone adapter on
ConnectClip in
pairing mode
Pairing complete
Steady Blinking Power
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Technical information
Phone Adapter 2.0 contains a wireless transmitter using 2.4 GHz technology.
The emission power from Phone Adapter 2.0 is max. 10 dBm EIRP.
Phone Adapter 2.0 complies with international standards concerning radio transmitters,
electromagnetic compatibility and human exposure.
This product is intended for connection to the public switched analogue
telephone network and may be operated in EU and EFTA countries
Due to the limited space available on Phone Adapter 2.0 relevant approval markings can
be found in this document.
Conditions of Use
Home environment
Operating conditions:
• Temperature: +5°C to +40°C
• Humidity: 15% to 93%, non-condensing
• Atmospheric pressure: 700 hPa to 1060 hPa
Storage and transportation conditions:
Temperature and humidity shall not exceed the below limits for extended periods during
transportation and storage:
• Temperature: -25 °C to +70 °C
• Humidity: 15% to 93%, non-condensing
USA and Canada
This device contains a radio module with the following certification ID numbers:
FCC ID: UXZBSH200
IC: 8191A-BSH200
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Notice
The device complies with Part 15 of the FCC Rules and with Industry Canada’s licenceexempt RSSs standards. Operation is subject to the following two conditions: (1) this
de-vice may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Notice
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
en-couraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the manufacturer or an experienced radio/TV technician for help.
The manufacturer declares that this Phone Adapter 2.0 is in compliance with the
essential requirements and other relevant provisions of Directive 2014/53/EU.
Declaration of Conformity is available at the manufacturer.
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Description of symbols used on the regulatory packaging label
and on the product label
Manufacturer
The device is produced by the manufacturer whose name and address are stated next
to the symbol. Indicates the medical device manufacturer, as dened in EU Directives
90/385/EEC, 93/42/EEC and 98/79/EC.
CE mark
The device complies with Medical Device Directive 93/42/EEC.
Electronic waste (WEEE)
Recycle hearing aids, accessories or batteries according to local regulations.
Hearing aid users can also return electronic waste to their hearing care professional
for disposal. Electronic equipment covered by Directive 2012/19/EU on waste and
electrical equipment (WEEE).
Regulatory Compliance Mark (RCM)
The device complies with electrical safety, EMC and radio spectrum requirements for
devices supplied to the Australian or New Zealand market.
Keep dry
Indicates a medical device that needs to be protected from moisture.
Caution symbol
Consult instructions for use for warnings and cautions.
Serial number
Indicates the manufacturer’s serial number so that a specic medical
device can be identied.
Japan TELEC label and Japan JATE label
T : A12-0209005 - indicates that the device can connect to the telephone network.
R : 005-100259 - indicates mark for certied radio equipment.
INPUT: 5V 0.2A
Power supply outlet
Indicates the rate at which power is sent from the outlet to your electrical device.
Singapore IMDA label
Indicates that the device complies with the standards and specication published by
Info-Communications Media Development Authority (IMDA) and is compatible with the
public telecommunication networks in Singapore and does not cause radio frequency
interference to other authorized radio-communication networks
South Africa ICASA label
Indicates that the device has licence to be sold in South Africa.
TA-2012/1573
APPROVED
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Descrip tion of symbols used in t his booklet
Warnings
Text marked with a warning symbol must be read before using the device.
Manufacturer
The device is produced by the manufacturer whose name and address are stated
next to the symbol. Indicates the medical device manufacturer, as dened in EU
Directives 90/385/EEC, 93/42/EEC and 98/79/EC.
CE mark
The device complies with Medical Device Directive 93/42/EEC.
Electronic waste (WEEE)
Recycle hearing aids, accessories or batteries according to local regulations.
Hearing aid users can also return electronic waste to their hearing care professional
for disposal. Electronic equipment covered by Directive 2012/19/EU on waste and
electrical equipment (WEEE).
Regulatory Compliance Mark (RCM)
The device complies with electrical safety, EMC and radio spectrum requirements for
devices supplied to the Australian or New Zealand market.
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.global
Waste from electronic
equipment must be
handled according to
local regulations.
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