oticon ConnectLine App User Manual

A guide for the

ConnectLine App

for iPhone

App version 1.0.2

Introduction

This is a detailed guide to the ConnectLine App for iPhone®.

• How to pair Streamer Pro with an iPhone

• How to get the app from the App Store

• Function and features of the iPhone using the app

• Overview of ConnectLine functions controlled through the app

Table of Contents

4 How to pair

6 Streamer as default headset

8 Install the ConnectLine App

9 App overview

10 Programs

12 Answer a call

• Troubleshooting - what to do

14 Make a call

16 Music

Intended Use

The Oticon ConnectLine App is a remote control that enables the user to adjust
the hearing instrument volume and change programs in the hearing instrument.
The Oticon ConnectLine App also enables the user to select streaming from any
external (additional) devices connected to the “Streamer Pro 1.2 App” device as
well as adjust the streaming volume.

18 TV/Microphone/Mini-Jack

20 FM/T-Coil

22 Second cell phone

23 Landline phone

24 Settings

Streamer Pro 1.2 App supports iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s and iPhone 4.

Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S.
and other countries. App Store is a service mark of Apple Inc.

2

32 Troubleshooting

How to pair the iPhone and Streamer Pro 1.2 App

Prepare Streamer

Press the power button on
top of the Streamer until
the top LED ashes blue.

Enter settings

Find the settings icon on
the iPhone.

Select Bluetooth

Find the Bluetooth icon in
the settings menu.

Find Streamer Pro 1.2

Select Streamer Pro 1.2

Enter Pin #0000

In the pairing menu, enter
the Pin for Streamer 0000
(four zeros).

Press Pair

Verify connection

Check that Streamer Pro is
now connected.
It should read “Connected”
and you should see a small
Bluetooth icon in the top
status menu.

4 5

Streamer as default audio output for iPhone

By default, an iPhone will
use the built-in speaker for
audio when answering a call
on the iPhone itself, even if a
Bluetooth Headset (such as
Streamer) is connected.

However, for everyday use
of the iPhone with a pair of
hearing instruments, settings
may be changed, so that
the sound is always in the
hearing instruments (through
Streamer).

Select Settings Select Incoming CallsSelect Accessibility Select Headset Verify

Select General

When answering a call from the iPhone, you should see Streamer Pro 1.2
as audio output (and hear the call in the hearing instruments)
See additional instructions on page 14.

6 7

Install the ConnectLine App

Step 1:

In the App Store select the search function.

Step 2:

In the seach eld , type “Oticon”.

Step 3:

Press the blue “free” icon to start download.

Step 4:

Enter your Apple ID/password to start downloading.

App overview

Streamer battery level

Settings

The “Carousel”

Swipe and select

Streaming source

Enter the App Store

Find the App Store logo on
your phone.
Click on it.

Search, download & sign in

App available

The ConnectLine app should
now be on your iPhone.

Programs (page 10)

Mute

(page 11)

Volume up/down

8 9

Programs

Mute

Program selector

Hearing Instrument
programs can be selected
directly.

Custom labeling

Labels can be assigned to
programs that already exist
in the Hearing Instruments.

Note:

Adding a label here does

NOT add a new program in

the Hearing Instruments.

Custom labels

You can add labels and icons for hearing instrument programs.
Go to Settings > Hearing Instrument Programs. Press the “+”
button to add icons for additional programs. You can also edit the
names of programs on this screen.

While Streaming

While streaming, the
microphones of the hearing
instruments can be muted
to suppress surrounding
sound/noise.

While not Streaming

If not Streaming, the microphones on
Oticon Alta, Nera, Ria and Sensei hearing
instruments can be muted for muted.

10 11

Answer call - App running

App NOT running

App is running

The ConnectLine App is
running. In this example the
user is listening to music
(from the iPhone).

12 13

1) If this does not work as expected, please check the setup of iPhone instructions on page 6. 2) If this does not work as expected, please check the setup of iPhone instructions on page 6.

Incoming call

When receiving an incoming
call, the ConnectLine App is
“pushed to the back” and the
iPhone’s normal call handling
window is opened. The call
is either answered on the
Streamer itself or using the
iPhone’s answer button (1).

In a call

When taking a call, the
iPhone’s call handling win­dow continues to be active.

Autoresume

When the call is ended, the
App (and the Connectline
system) returns to its previ­ous state (Autoresume) In
this example, it returns to
the music screen.

App is not running

If the ConnectLine App isn’t
running, the phone is typi­cally on its “home view”.

Incoming call

When the user receives an
incoming call, the iPhone’s
normal call handling window
is opened. The call is either
answered on the Streamer
itself or using the iPhone’s
answer button (2).

In a call

When taking a call, the
iPhone’s call handling win­dow continues to be active.

Call ended

iPhone returns to its
previous (idle) state.

Make a call with the iPhone

Select Phone Key in number

Key in number followed by
“Call”.

Call active/End call

End call either on the
iPhone or on the Streamer
Pro (phone button).

App is running

Close the app (press the
Home button once).

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This guide continues on next page

Play your favorite music

Automatic connections for music player

To enable the Streamer to automatically start audio Streaming when the music player is
running, “automatic connections” should be enabled.

Settings --> Streamer and ConnectLine --> Phone --> Enable automatic connections

Start music player

Click the home button to
push the ConnectLine App
into the background.
Find and select the “Music”
icon.

Music player

You can play, pause and
regulate volume at will
through the music app.
Connection is automati­cally made to Streamer and
Hearing Instruments.

Switch to the app

If you want to switch back
to the app, either press the
home button twice for an
overview of active apps and
then choose the ConnectLine
App, or press the Home button
once and nd the ConnectLine
App as you normally would.

Select and resume

If using the ConnectLine
App, the Music icon on the
app is now a shortcut to the
Music player, which can be
started and stopped at will.
If other sources are chosen,
the music will be paused
until selected again.

16 17

TV Microphone Mini-Jack

TV icon will appear in Carousel if TV Adapter
has been previously paired with Streamer Pro

TV

Pressing TV will start/stop audio from the TV
adapter.

Microphone icon will appear in Carousel if the
ConnectLine Microphone has been previously
paired with Streamer Pro

Microphone

Pressing the Microphone icon will start audio
streaming from the ConnectLine Microphone.
Streaming can also be started from the microphone
or from the Streamer.

The “Audio in/out” icon will appear
if an audio cable has been inserted
into Streamer Pro’s mini-jack port

Mini-Jack Auto Streaming

Auto Streaming can be enabled/disabled in the ConnectLine App under
Settings > Streamer & ConnectLine > Other > Mini-Jack Auto Streaming.

Jack in/out

If a mini-jack audio cable is
inserted into Streamer Pro, audio
streaming is automatically started.

18 19

FM

The FM icon will appear in
Carousel if an FM Receiver is
attached to Streamer Pro.

T-Coil

FM

Pressing the FM icon will
start/stop audio streaming
from FM.

FM autostart

Automatic FM streaming can be enabled/disabled in the ConnectLine App under
Settings > Streamer & ConnectLine > Other > FM Autostart.

T-Coil

Pressing the T-Coil icon
will start/stop audio
streaming from Streamer
Pro’s Teleloop receiver.

20 21

Landline phoneUsing a second cell phone

An icon does not appear in the Carousel for a second cell phone connection

Decline or accept
call

An incoming call from a sec­ond cell phone is signaled
in the hearing instruments
and in the ConnectLine App.
The call can be accepted or
rejected in the App or on
the Streamer Pro.

End call

The call can be ended in the
ConnectLine App or on the
Streamer Pro.

Multiple apps running

If the ConnectLine App is in­stalled on multiple devices and
both are paired to the Streamer
Pro, control over the Streamer
Pro can be taken by the App
that was opened most recently.

WARNING!

To ensure that your system is not

operated without your consent

or knowledge, we recommend

that the app is only installed on

your personal devices.

A Phone icon will appear in the Carousel if Streamer Pro is in range
of a paired Phone Adapter

App is running

If a landline Phone Adapter
has been paired with
Streamer Pro and is within
range, it will appear as a
Phone icon in the Connect­Line App’s Carousel. If the
App is not running, calls
must be answered directly
from the Streamer Pro.

Answer call

An incoming call is signaled
in the hearing instruments
and in the App. The call can
be accepted either in the
App or on the Streamer Pro.

End Call

The call can be ended in the
ConnectLine App or on the
Streamer Pro.

Autoresume

If another source was active
(in this example, music)
that source will be resumed
after the call is ended.

22 23

Settings - Streaming levels Settings - Streaming source labels/naming

Streaming levels

Streaming levels can be adjusted for each streaming source
independently. If the panel is ongoing while streaming, the
active source will be highlighted with magenta.

Settings --> Streaming levels

Streaming source labels/naming

The streaming sources can be labelled according to personal preferences.

Settings --> Name Streaming Sources

24 25

Settings - Phone

Phone settings

Customizable settings for phone functionality can be adjusted in the ConnectLine App under
Settings > Streamer & ConnectLine > Phone.

1: Last Number Redial

If enabled, last number redial can be started by pressing and holding the phone button on the Streamer (if supported by the cell phone).

2: Voice Dial

If enabled, briey pressing the phone button on the Streamer will enable voice dial (if supported by your cellphone and you are not in range

1

2

3

4

5

6

7

8

of a ConnectLine Phone Adapter).

3: Transfer Call

If enabled, pressing and holding the phone button on the Streamer will transfer a call back to the cell phone.

4: Reject Call

If enabled, an incoming cell phone call can be rejected by pressing “volume down” on the Streamer.

5: Automatic Connections

Allow automatic connections from, e.g., SMS/text notications and music players.

6: Ring Tone, Cell Phone

Ring tone associated with calls from your cell phone(s).

7: Ring Tone, LandLine

Ring tone associated with calls from the ConnectLine phone solution (Phone Adapter).

8: Cell Phone Volume

Enables you to adjust the volume of the call using the phones’ volume buttons.

26 27

Settings - OtherSettings - Streamer

1: Mini-Jack Auto Streaming

If enabled, audio streaming from mini-jack input will automatically
commence when audio cable is inserted.

2: FM Autostart

If enabled, FM streaming will automatically commence when FM
receiver is inserted.

3: All Buttons Answer Call

If enabled, all front buttons can be used to answer call.

4: T-Coil/A2DP Access

If not selected, a short press of Streamer’s AUX button starts A2DP
(long press starts T-Coil). If selected, a short press of Streamer’s AUX
button starts T-Coil (long press starts A2DP).

5: Button Indicators On

If disabled, Streamer’s button indicators will not light up.

6: Remote Control When O

If enabled, the Streamer can be used as a remote control of the
Hearing Instruments even when turned o.

Streamer settings

Customizable settings for Streamer Pro functionality can
be adjusted in the ConnectLine App under
Settings > Streamer & ConnectLine > Streamer.

1: Disable Volume Control

Allows you to enable or disable Streamer’s volume control
of the hearing instruments.

1

2

2: Enable Program Shift

If enabled, program shift of hearing instruments can be
carried out using the Streamer.

1

2

3

4

5

6

Other settings

A selection of settings which aects the daily use of the
Streamer itself may be customized.

28 29

Settings - Appearance

Visual appearance

The visual appearance of the App can be changed so it is either black or white.
For both colors, thin or thick icon outlines can be selected using the High Contrast setting.

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This guide continues on next page

Troubleshooting

Close/restart App

Double tap on the Home button to
close the App and show all active
apps.

Close App

Swipe the ConnectLine
App image upwards so
that it is removed from
the screen. It is now
completely stopped.

Reset App

Resetting the app will restore
the app to its initial settings.
(Programs will be retained.)

Reset Streamer

The Streamer is automatically
reset when powered o/on.

Re-pair Streamer and iPhone

In some cases, especially if the iPhone and Streamer have been paired multiple times with
other devices, it may be benecial to clear all pairings in both the iPhone and Streamer.

1. Turn Streamer o

2. On the iPhone: (settings > Bluetooth) select the small (i) and then press “forget device”

3. Turn o iPhone

4. Turn Streamer on

5. On the Streamer: hold “power on” AND “volume up” for 10 seconds

6. Turn on iPhone and re-pair Streamer (see page 4)

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