Information in this document is subject to change without notice. Complying
with all applicable copyright laws is the responsibility of the user. No part of
this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written
permission of the seller. If, however, your only means of access is electronic,
permission to print one copy is hereby granted.
The seller provides this documentation without warranty, term, or condition of
any kind. The seller may make improvements or changes in the product(s)
and/or the program(s) described in this documentation at any time.
Other product and company names herein may be trademarks of their
respective owners.
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 2 of 32
Page 3
TABLE OF CONTENTS
INTRODUCTION 4
1. Installation 6
1.2 Installation of WiSER2400 Administrative Software 9
1.3 Installation of VirCOM, the virtual serial COM port redirector 9
2. WiSER Deployment Strategies 10
2.1 Using the WiSER2400 in a Point-to-point Link 10
2.2 Using the WiSER2400 in a Point-to-multiple point Link 14
3. Using the WiSER 2400 Administration Software 18
3.1 Overview 18
3.2 Password Protection 20
3.3 Link Status 21
3.4 Configuration Page 22
3.5 Encryption 27
3.6 Statistics 28
3.7 Admin 29
APPENDIX 30
Troubleshooting 30
Limited Warranty 31
Regulatory Compliance 32
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Page 4
IINNTTRROODDUUCCTTIIOONN
The WiSER2400.IP and the WiSER2400.Plus are IEEE 802.11b compliant
devices with built-in serial interfaces. They are designed to allow nonwirelessly enabled serial devices to be connected and fully integrated into an
802.11 Network.
The WiSER2400 receives data from equipment with serial ports; converts the
serial data into 802.11 compliant TCP or UDP data packets and transmits
these packets wirelessly. Conversely, the WiSER can receive wireless
packets, which it unpacks and delivers byte-by-byte to the destination
equipment/device through a serial port.
The WiSER2400 requires no device driver and is operating system
independent. They can be used with almost any type of equipment that uses a
serial port, including (but not limited to) cash registers, electronic whiteboards
and navigational instruments. Administration of the W iSER2400 is done
through a Windows based administrative software program. The
administration software can be used to configure the unit’s operating
parameters, administrative and local network settings. It can also be used to
monitor the unit’s communication link conditions.
The WiSER2400.IP comes with an RS-232 interface and a built-in
2dBi antenna. It comes supplied with a 5V DC power adapter.
The WiSER2400.Plus provides the same functionalities as the
WiSER2400.IP. It has an RS-232 DB-9 connector as well as a miniPhoenix connector for RS-485/422 interfaces. It accepts 5V DC to
32V DC power supply that has to be provided for separately by the
user. Input power connection is made through the mini-Phoenix
connector. It also comes with a DIN rail mounting clip and plate
assembly.
Fig. 1 WiSER2400.IP
Fig. 2 WiSER2400.Plus
Note:Throughout this manual, the term WiSER2400 is used to
refer to both the WiSER2400.IP and the WiSER2400.Plus
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 4 of 32
Page 5
Key Features Specifications
Works with any 802.11b or 802.11g access point
Supports peer-to-peer networking with one another or any 802.11b/g
station devices
Supports TCP/IP and UDP networking over 802.11
Plug & Play operation—
o No driver on the host device is required
o Operation independent of operating system on the host
equipment or device (Windows 98/NT/2000/ME/XP, Linux, Unix,
embedded, etc.)
Supports 64-bit and 128-bit WEP encryption for secured
communication
11Mbps data rate and automatic selection of lower data rate (5.5, 2
and 1 Mbps) in degraded RF environment
Serial interface supports XON/XOFF, DTR/DSR (WiSER2400.IP and
WiSER2400.Plus) and RTS/CTS (WiSER2400.Plus) for both local
and remote hand-shake/flow control
Supports RS-232 interface (WiSER2400.IP)
Supports RS-232/485/422 interfaces, selectable by software
2 dBi integrated dipole antenna (WiSER2400.IP); ReverseSMA RF connector (WiSER2400.Plus)
11, 5.5, 2 or 1 Mbps fixed rate, or configured to automatic
rate selection
CCK, Direct Sequence Spread Spectrum
300 ~1200 ft (WiSER2400.IP, depending on environment);
Link Distance for WiSER2400.Plus depends on antenna
used
Support infrastructure and ad-hoc station modes
115.2K
5VDC for WiSER2400.IP (adapter provided); 5VDC to 32
VDC for WiSER2400.Plus (to be supplied by user)
<480mA (max. reached in transmit-mode)
4: Power, Transmission, Receiving, Link
-10°C – 50°C
FCC part 15,Class B
CE (ETSI EN 300 328-1, ETSI EN 301 489-17)
IC
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 5 of 32
Page 6
11.. IInnssttaallllaattiioonn
1.1.1 Standard Hardware WiSER2400.IP WiSER2400.Plus
1 WiSER2400.IP radio
1 RS232-P cable
1 RS232-C cable
1 ac-dc power adapter
1 pair of Velcro mounting pads
1 WiSER2400.PLUS radio
1 DIN Rail Mounting Assembly
1.1.2 Power WiSER2400.IP WiSER2400.Plus
Uses 5V DC for input power. An AC-to-DC power
adapter is provided.
Uses 5V DC to 32V DC for input power (to be supplied
by user). See Fig. 4 for an illustration on how to
connect the power input to the mini-Phoenix
connector.
1.1.3 Serial Connections WiSER2400.IP WiSER2400.Plus
The WiSER2400.IP has a built-in RJ-45 connector and
uses an RJ-45 to DB-9 adapter cable for connecting to
the serial port of a PC or a device. Two cables are
included in the package:
The RS-232-P cable is for connecting the
WiSER2400.IP to the RS232 port of DCE equipment
(whiteboard, instrument, etc.) during communication.
It terminates in a male DB-9 connector and is labeled
“Board” on the cable.
The RS-232-C cable is for connecting the
WiSER2400.IP to a computer or DTE equipment
during configuration using the administrative software.
It terminates in a female DB-9 connector and is
labeled “Computer” on the cable
For RS-232 Connection
WiSER2400.Plus has a built-in DB-9 connector for
RS-232 connection. User is to provide the proper RS232 cable for connection to a PC or a device.
Use a null-modem serial cable to connect the
WiSER2400.Plus to a PC.
Use a straight-thru serial cable to connect the
WiSER2400.Plus to a DCE device
For RS-485/422 Connection
Please refer to Fig. 4 for connecting the RS-485 and
RS-422 data lines to the mini-Phoenix connector on
the WiSER2400.Plus.
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Page 7
1.1.4 Selecting the Serial Mode for WiSER2400.Plus
The WiSER2400.Plus has a 4-position dipswitch next to the mini Phoenix
connector for selecting the serial operating mode:
RS-232
RS-485
RS-422
(select RS-485 and half-duplex)
(select RS-485 and full-duplex)
The factory default has the dipswitch set in the RS-232 mode. Please refer to
Fig. 4 for details in setting the dipswitch for different operating modes.
1.1.5 Status LEDs
Power on the WiSER2400, the LEDs on the front panel should exhibit the
following patterns:
(Refer to Fig. 3 and Fig. 4)
LED Color Light Blinking
Pattern
ON RED
RX GREEN
TX RED
LINK
Secure the WiSER2400 at the desired location with the provided Velcro (for
WiSER2400.IP) or DIN Rail mounting kit (for WiSER2400.Plus) once the
hardware is setup and works properly with the intended host device or
equipment.
YELLOW
Steady on
Steady on
Steady blink
On when
transmitting
Blinking
Indication
Proper power is
supplied
Unit is linked to a
wireless system
Unit is not linked to
any wireless system
Unit is transmitting
RF signal
Serial Mode
WiSER2400.IP
Fig. 3 WiSER2400.IP
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 7 of 32
Page 8
WiSER2400.Plus
This section describes the signals expected on the mini-Phoenix connector
pins.
The level up position is high.
The level down position is low.
For 3 & 4
The level up position is without
terminator.
The level down position is with
terminator.
:
:
:
Fig. 4 WiSER2400.Plus
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Page 9
1.2 Installation of WiSER2400
Administrative Software
1.3 Installation of VirCOM, the virtual
serial COM port redirector
1.2.1 System Requirements 1.3.1 System Requirements
To support the WiSER2400 administrative software, the computer must meet
the following minimum requirements:
Windows®98 (SE)/ NT/ ME/ 2000/ XP
One COM port (with a DB-9 male connector or an appropriate
adapter to connect to a DB-9 female connector)
(Optional) A TCP/IP wireless network that connects the PC running
the administrative program and the WiSER2400 unit.
1.2.2 Installation
To install the administrative program, simply insert the distribution CD-ROM
into the CD-ROM drive. Copy the “wauti_nnnn.exe” file to the desired harddrive location on the PC (where ‘nnnn’ is a number).
To support the WiSER2400 administrative software, the computer
must meet the following minimum requirements:
Windows®98 (SE)/ NT/ ME/ 2000/ XP
Active TCP/IP services
VirCOM files are under the VirCOM folder on the distribution CD-ROM.
1.3.2 Installation
Click on the setup.exe to install VirCOM.
See the VirCOM Technical Manual for the detail information on using VirCOM.
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 9 of 32
2.1.1 Using the WiSER2400 in a point-to-point link
Scheme 1
See Figure 5 (overleaf)
Connect the PC to an 802.11b/g access point, or use a PC with a
built-in 802.11b/g wireless LAN card.
Configure the WiSER2400 to match its serial parameters (baud rate,
parity bit, … etc.) with that of the serial device it is to be attached to.
Configuration can be done by temporarily connecting the
WiSER2400, by a serial cable or wirelessly, to a PC running the
WiSER2400 administration software.
Configure the WiSER2400 to match up its TCP/UDP/IP settings
(listening port, destination IP address, … etc.) with that on the PC
side for a TCP/IP or UDP/IP connection.
Configure the WiSER2400 to operate in the proper wireless network
type: Infrastructure mode for linking to an access point, or Ad-hoc
mode for linking with a PC with a built-in wireless LAN card.
Attach the WiSER2400 to the serial device.
Establish the wireless link between the PC and the WiSER2400.
The system is now ready for running the application software on the
PC to control the serial device through the wireless link.
If the application software on the PC can only communicate through
a serial COM port interface and does not support the standard
TCP/UDP/IP protocols through the network interface, the COM port
re-directing software program, VirCOM, will be needed to bridge the
application software to the TCP/UDP/IP network port.
Please refer to Section 3 of this manual as well as the VirCOM
Technical Manual for details on configuring the WiSER2400 and the
Virtual COM port re-directing software.
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Page 11
Fig. 5
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Page 12
2.1.2 Using the WiSER2400 in a point-to-point link
Scheme 2
See Figure 6 (overleaf)
Configure the WiSER2400 on the device side to match its serial
parameters (baud rate, parity bit, … etc.) with that of the serial
device it is to be attached to. Configuration can be done by
temporarily connecting the W iSER2400, by a serial cable or
wirelessly, to a PC running the WiSER2400 administration software.
Similarly, configure the serial parameters of the WiSER2400 on the
PC side so that it can communicate with the PC.
Configure the WiSER2400s on either side of the link to match up
their TCP/UDP/IP settings (listening port, destination IP address, …
etc.) for a TCP/IP or UDP/IP connection.
Configure the WiSER2400s on both sides to operate in the Ad-hoc
mode.
Attach the WiSER2400s to the serial device and the PC.
Establish the wireless link between the PC and the WiSER2400.
The system is now ready for running the application software on the
PC to control the serial device through the wireless link.
Please refer to Section 3 of this manual for details on configuring the
WiSER2400.
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Page 13
Fig. 6
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Page 14
2.2 Using the WiSER2400 in a Point-to-multiple point Link
2.2.1 Using the WiSER2400 in a point-to-multiple
point link
Scheme 3
See Figure 7 (overleaf)
Connect the PC to an 802.11b/g access point, or use a PC with a
built-in 802.11b/g wireless LAN card.
Configure each WiSER2400 to match its serial parameters (baud
rate, parity bit, … etc.) with that of the serial device it is to be
attached to. Configuration can be done by temporarily connecting
the WiSER2400, by a serial cable or wirelessly, to a PC running
the WiSER2400 administration software.
Configure each WiSER2400 to match up its UDP/IP settings
(listening port, destination IP address, … etc.) with that on the PC
side for a UDP/IP connection. Configure the PC side to operate in
UDP broadcast mode. Enable each WiSER2400 to receive UDP
broadcasts.
Configure the WiSER2400s to operate in the proper wireless
network type: Infrastructure mode for linking to an access point,
or Ad-hoc mode for linking with a PC with a built-in wireless LAN
card.
Attach the WiSER2400s to the serial devices.
Establish the wireless link between the PC and the WiSER2400s.
The system is now ready for running the application software on
the PC to control the serial devices through the wireless link.
If the application software on the PC can only communicate
through a serial COM port interface and does not support the
standard TCP/UDP/IP protocols through the network interface, the
COM port re-directing software program, VirCOM, will be needed
to bridge the application software to the TCP/UDP/IP network
port.
Please refer to Section 3 of this manual as well as the VirCOM
Technical Manual for details on configuring the WiSER2400 and
the Virtual COM port re-directing software.
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Page 15
Fig. 7
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Page 16
2.2.2 Using the WiSER2400 in a point-to-multiple
point link
Scheme 4
See Figure 8 (overleaf)
Configure each WiSER2400 on the device side to match its serial
parameters (baud rate, parity bit, … etc.) with that of the serial
device it is to be attached to. Configuration can be done by
temporarily connecting the W iSER2400, by a serial cable or
wirelessly, to a PC running the WiSER2400 administration software.
Similarly, configure the serial parameters of the WiSER2400 on the
PC side so that it can communicate with the PC.
Configure the WiSER2400s on either side of the link to match up
their UDP/IP settings (listening port, destination IP address, … etc.)
for a UDP/IP connection. Enable the W iSER2400 on the PC side to
send UDP broadcasts. Enable each WiSER2400 on the device side
to receive UDP broadcasts.
Configure the WiSER2400s on both sides to operate in the Ad-hoc
mode.
Attach the WiSER2400s to the serial device and the PC.
Establish the wireless link between the PC and the WiSER2400.
The system is now ready for running the application software on the
PC to control the serial devices through the wireless link.
Please refer to Section 3 of this manual for details on configuring the
WiSER2400.
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Page 17
Fig. 8
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 17 of 32
This chapter describes the functionality and operations of the WiSER2400
Diagnostic and Configuration administrative software program. The
WiSER2400 administrative program is supported on Microsoft Windows®
98(SE), NT, Millennium, 2000, and XP.
To use the administrative program to monitor and configure the W iSER2400,
the PC can be connected to the WiSER2400 either directly through the serial
port by cable or via a wireless network connection.
A connection selection window will pop up as shown on the right when the
administrative program starts.
Once the connection selection is chosen, the administrative program will
display an interface as shown in Fig. 10 and Fig. 11 respectively, depending
on whether the PC is connected to the WiSER2400 by serial port, or by a
wireless connection.
Warning: The administrative program in serial port connection
mode will not work if another RS232 application program is set to use
the same COM port. Make sure that no other application is connected
with the COM port when starting the administrative program. In
Windows, any connection with a COM port is exclusive.
3.1.1 The Tabs
There are five Tabs in the administrative software interface window:
Link Status
Configuration
Encryption
Statistics
Administration
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Page 19
Fig. 10 Administrative software dialog with a PC connected to the
WiSER2400 via a serial cable
Fig. 10 shows the administrative program interface when the PC is connected
with the WiSER2400 through the serial port by a cable. The user first needs to
select the proper COM port on the PC and its baud rate, byte size, and parity
(as shown in the top of Fig. 10) to match those of the WiSER2400 before
clicking on the “Connect” button to establish communication link between the
administrative program and the W iSER2400 unit.
Alternatively, the user can click on the “Detect…” button (as shown in the
bottom of Fig. 10) to have the software automatically detect the RS232
parameter settings of the WiSER2400 at a given COM port. The connection
between the PC and the WiSER2400 will be automatically made when the
administrative software succeeds in correctly detecting the parameter settings
of the WiSER2400. Once the connection is made, the Connect button will turn
into a Disconnect button. Simply click on the “Disconnect” to terminate the link
between the PC and the WiSER2400.
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 19 of 32
Fig. 11 Administrative software dialog with a PC connected to the
WiSER2400 wirelessly.
Fig. 11 shows the administrative program interface when the PC is wirelessly
connected to the WiSER2400. To connect the PC to the WiSER2400 via
wireless networking, one needs to make sure that the WiSER2400 and the PC
running the administrative software are on the same subnet.
The default IP settings for the WiSER2400 are:
IP address: 192.168.11.191
Subnet mask: 255.255.255.0
The administrative program, when started in the wireless connection mode,
will automatically scan for all the available WiSER2400 units on the network.
Alternatively, the user can force a scan by clicking the “Get MAC/IP” button as
shown in the top of Fig. 4b. The scan results will be displayed in a pull-down
list. The user then selects from the menu for the unit to be configured or
monitored.
Page 20
3.2 Password Protection
Before any change/modification can be made to the configuration of a
WiSER2400, a password must be submitted before the configuration
command is executed.
After entering the password, click “OK” to proceed “Cancel” to stop.
The Password Utility is also used to add or change a password for a
WiSER2400 unit.
Fig. 12 WiSER2400 Password Utility panel
NOTE:The default password of WiSER2400 is none.
(Leave the field blank).
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Page 21
3.3 Link Status
The Link Status page displays wireless link information such as SSID (of the
access point the WiSER2400 is connected with, or the group ID in an ad-hoc
peer-to-peer network), the firmware version and release date, role of the radio,
RF channel, port status, link quality, and signal strength.
Use the
Refresh button to retrieve/update the Link Status information.
Fig. 13 WiSER2400 administration software Link Status panel
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Page 22
3.4 Configuration Page
The Configuration page has four sections:
Serial Port
Serial IP Proxy
Wireless Port
Peer Host
After selecting the desired section, click on the
bottom of the page to bring up the current settings. After changing the
settings, use the Apply button to save the new settings to the
WiSER2400.
Refresh button at the
Fig. 14 WiSER2400 administration software
Configuration/Serial Port panel
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Page 23
3.4.1 Serial Port
(Refer to Fig. 14 on previous page).
Serial Parameter
Baud rate: for setting the baud rate of the WiSER2400’s serial
Parity Bit: for setting the error-checking bit. Supported values:
Data Bit: for setting the number of bits in the data section.
Stop Bit: supported value: 1.
Flow Control: for setting local flow control option for the serial
Serial Interface
The WiSER2400.IP supports RS-232 serial interface.
The WiSER2400.Plus supports RS-232/485/422 serial interfaces.
Data Packetizing
Start Frame Byte(s): This value specifies a special character or characters
Default value: 9600 bps
“None”, “Even”, and “Odd”
Supported valued: 7 and 8.
connection. Supported modes: None, XON/XOFF
and Hardware flow control.
that signals the start of a data-string. Range from
0x00 to 0x1F and options of “None” and “Other”. If
“none” is selected, there would be no Start Frame
Byte. If “Other” is selected, the user can configure a
Start Frame Byte of up to six bytes.
Default value: none
End Frame Byte: This value specifies the character that signals the end
of a data-string, and the data would be sent to the
destination unit right after the radio receives the
designated character. Range 0x00 to 0x1F.
If the user specifies ‘None’ (or leaves the field blank),
Default value: 0x0D = Carriage Return
this will signify that there is no End Frame Byte and
data will be sent immediately once the WiSER2400
receives the next Start Frame Byte.
Max Bytes/Pkt: This value specifies the maximum number of bytes
the WiSER2400 will hold before they are sent off.
Range: 1 to 200 bytes.
Serial Mode
Data Only Mode: When this mode is activated, the WiSER2400 serial
Default value: 200 bytes
port would accept only communication data traffic
and ignore the configuration command. This mode
will stop the communication between the
administrative software and the WiSER2400. To regain the access to the WiSER2400 for administration,
refer to the Troubleshooting Section for recovery
instructions.
Default value: Data Only Mode
Data and Command Mode:
In this mode, the WiSER2400 serial port accepts both
communication data traffic and the administration
commands.
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Page 24
3.4.2 Serial-IP-Proxy
MAC Address: the MAC address of the WiSER2400. This field is not
modifiable.
DHCP Enable:Allows the WiSER2400 to obtain IP address from a
DHCP server.
IP Address:The IP address of the WiSER2400, user configurable.
Listen Port: The port number used by the WiSER2400 to
communicate. This is the source port number in the
TCP/UDP packets sent from this WiSER2400.
Default value: 8002.
Subnet Mask: For configuring the subnet mask settings.
Gateway: For specifying the IP address of the Gateway.
Protocol
TCP (Client):For setting the WiSER2400 as a TCP Client.
TCP (Server):For setting the WiSER2400 as a TCP Server.
UDP: For setting up the WiSER2400 to run UDP protocol:
Receive Broadcast Packet:Optional operation mode to enable the
Send Serial Data Broadcast:
WiSER2400 to receive UDP broadcast
packets.
Optional operation mode to enable the data
received from the WiSER2400 serial port to be
transmitted wirelessly as UDP broadcast
packets.
Note: The WiSER2400 can only operate in either UDP
mode or TCP mode, but not in both modes
simultaneously.
Fig. 15 WiSER2400 administration software
Configuration/Serial-IP-Proxy panel
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Page 25
3.4.3 Wireless Port
Wireless Settings
SSID:The SSID of the access point the WiSER2400 is
Network Type:
Infrastructure mode: for the WiSER2400 to be connected to an
Ad-Hoc mode:
Default value: Infrastructure.
Channel: For setting the RF channel of the WiSER2400
Advanced Wireless Settings
Transfer Rate:For setting up the wireless data transmission
Fragmentation Threshold:For setting up the fragmentation thresholdfor the
RTS Threshold:
to be associated with; or the peer-to-peer group
ID when the WiSER2400 is operated in the adhoc mode. Maximum: 32 characters. A blank
entry is allowed. When left blank, the
WiSER2400 would interpret it as ‘ANY’ and will
try to join any available open wireless network.
access point.
for the WiSER2400 to join a peer-to-peer
wireless network.
when operated in the “Ad-Hoc” mode.
Supported value: 1 to 11 (US)
1 to 13 (International).
rate. Six choices available in the pull-down
menu.
wireless packet. Default value: 2436. Lower
value recommended for operation in a noisy RF
environment.
For setting up the RTS threshold for the wireless
packet. Lower value recommended for operation
in a network with potential hidden-nodes
problems.
Fig. 16 WiSER2400 administration software
Configuration/Wireless Port panel
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Page 26
3.4.4 Peer Host
Destination Unit
MAC Address:The MAC address of the destination device.
IP Address: The destination IP address of the device that the
WiSER2400 radio is set to communicate with. For TCP
server and UDP modes, the IP Address can be left as
0.0.0.0. In TCP client mode, a valid IP address is
required.
Listen Port: The port number the destination device listens on to
receive the TCP/UDP packets.
Note:The Peer Host is normally the computer on which the
serial device’s application program is run.
Fig. 17 WiSER2400 administration software
Configuration/Peer Host panel
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Page 27
3.5 Encryption
The WiSER2400 supports Wired Equivalent Privacy (WEP) security
for both 64-bit and 128-bit encryptions. The Encryption page contains
two sections:
3.5.1 Encryption
This section allows the user to choose from three encryption options: 64 bits,
128 bits or none (disabled). The WiSER2400 uses the
when either 64 or 128-bit key is selected.
Once the type of encryption is selected, use the following section as a
guideline on setting up encryption:
3.5.2 WEP Keys Creation
This section allows the user to generate the WEP encryption keys.
Notes:
There are 24 pre-fixed bits in either 64 or 128-bit encryption key. For 64-bit
encryption, there are 10 hexadecimal characters (40-bits) that need to be
generated by the user
are 26 hexadecimal characters (104 bits) to be generated
12345678901234567890ABCDEF).
There are two ways to generate the encryption key. One is to use Pass
Phrase automatically generate the key. Or, the user can manually input the
keys in the Manual Entry fields.
For automatic key generation, select Pass phrase and enter an arbitrary
combination of continuous alphanumerical characters into the Pass phrase
field. The maximum length allowed for the character string is 64. Click the
Apply button to save the encryption key setting.
To manually generate the key, select Manual Entry and enter the hexadecimal
numbers to the fields for Key 1 to Key 4. Click the Apply button to save the
encryption key setting.
(example: 0A1B2C3D4E); for 128-bit encryption there
shared key scheme
(example:
The remaining fields in the Encryption page are described below.
Deny Unencrypted Data Frames: if checked, the WiSER2400 will
block unencrypted data frames from being received.
Transmission key: For selecting a key from Key 1 to Key 4 for
transmission encryption. The default key is set to Key 1. The
WiSER2400 will receive wireless packets encrypted with any key
from Key 1 to Key 4.
WEP key factor: Allows the user to choose how many frames the
Initialize Vector (IV) is reused for. Four options are available:
Every frame, Every 10 frames, Every 50 frames and Every 100
frames. The default is Every 100 frames.
When the Apply button is clicked, the program validates all entered data and
prompts the user to re-enter the data if any of the entries are invalid. If all of
the data is valid, it will be applied to the radio unit.
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 27 of 32
Page 28
3.6 Statistics
The statistics of the data traffic through both the serial (COM) port and the
wireless link is displayed in this page. Use the Refresh button located at the
bottom of the page to retrieve/update the most current statistics.
3.6.1 RS232 Statistics:
COM Sent: The total number of bytes sent by the WiSER2400
through the serial (COM) port.
COM Received: The total number of bytes received by the
WiSER2400 through the serial (COM) port, including:
o Without error: Total number of bytes received without error.
o Break Detect error: Total number of bytes received with break
detects error.
o Frames error: Total number of bytes received with frame error.
o Overrun error: Total number of bytes received with overrun error.
o Frames Discard: The total number of data frames that were
received from the serial (COM) port but were discarded by the
WiSER2400 before being able to be transmitted out wirelessly,
usually due to buffer overflow.
3.6.2 WLAN Statistics:
Transmitted Frames: The total number of Uni-cast Frames and
Broadcast Frames successfully transmitted wirelessly from the
WiSER2400.
Transmitted Retried Frames: Total number of Single Retry Frames
and Multi Retry Frames transmitted from the W iSER2400.
Transmitted Octets: The total number of bytes successfully
transmitted from the W iSER2400 including Uni-cast Octets and
Multicast Octets
Received Frames: The total number of Uni-cast Frames and
Multicast Frames successfully received by the WiSER2400.
Received Error Frames: The total number of wireless data frames
received by the WiSER2400 with errors, including: Discard-NoBuffer, Discards-Wrong-SA, Discard-Wep-Undecryptable, and
Frame-Check-Sequence Errors.
Received Octets: The total number of bytes successfully received by
the WiSER2400, including Uni-cast Octets and Multicast Octets.
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 28 of 32
Page 29
3.7 Admin
Under this tab users will find tools for Administrative settings:
Change Password: Used for changing the password. Please keep a safe
record of changed passwords as losing the password
could prohibit future changes to the unit’s
configuration.
Set Factory Default: This function resets all of the W iSER2400’s settings
back to its factory defaults. To prevent unauthorized
tampering with a WiSER2400’s settings, in order for
this feature to function, the software will require the
user to enter the WISER2400’s assigned password.
Default password: none (leave blank)
If the unit’s set password has been lost and the
WiSER2400 has to be reconfigured or set back to its
default state, contact OTC Technical Support for
assistance.
Reboot Unit: Applying this action will cause the WiSER2400 to
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 29 of 32
Page 30
AAPPPPEENNDDIIXX
Troubleshooting
Blank Pages Appear When Opening the Administrative Program
This is possibly due to the unavailability of the COM port. Check the Connection and
Status fields at the bottom of the program’s main window. Press the Connect button
again to see if the status indicates “Connected.” If not, check to see if you have another
program running that accesses (or protects) the same COM port.
No Radio Link
If the Link Quality indicator in the Radio Status panel shows 0%, check the following for
possible causes:
• Make sure that the Signal Strength indicator under Radio Status panel is not
zero. A minimum of 20% is recommended. If the “Signal Strength” is less than
20%, the distance between the WiSER2400 and the targeted AP may be too
far. Decrease the distance between the radio pair to see if the radio link can
be improved.
• Make sure that the encryption keys are entered correctly if WEP encryption is
enabled.
• Make sure that there is no RF interference present in the radio network.
No Data Transfer While the Radio Link is Good
If the Link Quality indicator shows good link quality, but the host computer/equipment
cannot properly exchange data:
• Make sure the RS232 cables are properly connected to the radio and
computer/equipment.
• Make sure that the RS232 cables in use are not defective.
• Make sure that the COM port on the computer/equipment is available and not
used by another active program/process.
• Retrieve the “Configuration” information of the WiSER2400 by click on the
“Refresh” button. Make sure that the “IP setting” on the “Configuration” tab
are correct: IP addresses, port numbers, etc. A very clear indicator that
shows that there is a connection between the WiSER2400 radio and the
intended destination device is the “Dest unit’s MAC address” field. After
clicking the “Refresh” button a few times while the “Configuration” tab is
selected, this field should show the MAC address of the destination unit. If
this does not work, check the IP address settings.
Poor Link Quality
If the Signal Strength indicator is reasonably high (>20%) and the Link Quality is not
zero, but stays in the Poor range, it could be due to one of the following reasons:
• Make sure that radio interference is not present in the radio network.
• Make sure that the radio is not surrounded by many strongly reflecting
(metallic) surfaces. With multiple reflecting surfaces between the radio in
question and the target radio, a severe multi-path problem may introduce high
bit error rate despite a strong Signal Strength.
• Make sure that there is no severe packet collision caused by a “hidden node”
problem. A “hidden node” problem is a situation where the RF signal from two
or more Station radios cannot reach each other (but can reach the AP) (i.e.
The Bridge stations have no awareness of/cannot detect the existence of the
other station). In such situations, multiple Stations may attempt to transmit
data packet to the AP at the same time and cause packet collision. To solve
this problem, re-arrange the problematic Stations so that their RF signals are
mutually sensible to all Stations. There is no guarantee that the packet
collision can be entirely eliminated, but the severity can be reduced enough to
see visible improvement of the link quality.
Radio Interference
You may be able to minimize RF interference by doing the following:
• Although the WiSER2400, when properly configured, will seek a clear channel
to use, it cannot avoid interference if too many 2.4GHz interference sources
are present. A “clear” channel should be at least 20MHz, but preferably
30MHz, apart from any other channel in use. Find out what other usages are
in use in the vicinity and try to coordinate channel assignments with other
users.
• Reseat the WiSER2400 radio to a location where the interference is
minimized; in general, increasing the distance between radio pairs may cause
radio interference.
• Avoid using 2.4GHz cordless phone in the vicinity of the radios.
• Keep the computer with the WiSER2400 radio away from the microwave oven
and large metal objects.
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 30 of 32
Page 31
Recovering from the Data Only Mode
There are two approaches for recovering the WiSER2400 radio from the Data Only
Mode. First is to use the Administrative software under wireless connection since the
WiSER2400 radio will still take configuration command from the wireless port even when
it is running Data Only Mode. Use the alternative approach if the WiSER2400 can only
be linked through a serial connection. The instruction for the alternative approach is
given below.
1. Have the WiSER2400 radio connected to the COM port of the PC
2. Start the Administrative software running the serial connection mode
3. Power up or power cycle the WiSER2400 radio unit
4. Within 10 seconds after the WiSER2400 has powered up, use the
5. Once the link between the configuration program and the WiSER2400
Technical Support
If problems are still not resolved, please contact our Technical Support to obtain further
assistance.
Current contact information will be on our Web site:
Connect button in the administrative software to establish a serial link
with the WiSER2400 radio
radio is established, the user can start reconfiguring the WiSER2400
radio.
http://www.otcwireless.com
Limited Warranty
The seller warrants to the end user (“Customer”) that this product will be free from
defects in workmanship and materials, under normal use and service, for one (1) year
from the date of purchase from the seller or its authorized reseller. The seller’s sole
obligation under this express warranty shall be, at the seller’s option and expense, to
repair the defective product or part, deliver to Customer an equivalent product or part to
replace the defective item, or if neither of the two foregoing options is reasonably
available, The seller may, in its sole discretion, refund to the Customer the purchase
price paid for the defective product.
All returns must be authorized by OTC Wireless, Inc. and accompanied by a Return
Materials Authorization (RMA).
All products that are replaced will become the property of the seller. Replacement
products may be new or reconditioned.
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 31 of 32
Page 32
Regulatory Compliance
FCC Part 15 Declaration of Conformity (DoC)
The equipment is confirmed to comply with the requirements of FCC Part 15 rules. The
operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference
that may cause undesired operation.
FCC ID: MKZ0207232XG
FCC Rules and Regulations - Part 15
Warning: This device has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the Federal Communications
Commissions Rules and Regulations. These limits are designed to provide
reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to
radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try and correct
the interference by one or more of the following measures:
• Relocate your WLAN equipped laptop computer.
• Increase the separation between the WLAN equipped laptop computer and
other electronics.
• Connect the WLAN equipped laptop computer into an outlet on a circuit
different from that of other electronics.
• Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by OTC W ireless could
void the user’s authority to operate the equipment.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of
20cm between the radiator & your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
European Community (EC) Directives Conformity and Restrictions
This product is in conformity with the protection requirements of EC Council directives
89/336/EEC, 73/23/EEC, and 1999/5/EC on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility, safety of electrical
equipment designed for use within certain voltage limits and on radio equipment and
telecommunications terminal equipment.
The CE marking indicates compliance:
This product satisfies the radio spectrum requirements of EN 300 328-1, the EMC
requirements of EN 301 489-17 and the safety requirements of EN 60950.
WiSER 2400 Technical Manual Version 2.16 Copyright 2001-2005, OTC Wireless, Inc. All Rights Reserved Page 32 of 32
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