USER’S MANUAL
ORTHOQUAD RZ1000
WARNING
Read the User Manual carefully before operating the RZ1000.
If you do not fully understand any part of this manual, please contact your dealer or
any of our Service Centres.
Read this manual step by step, as injury or damage may occur from misuse!
WARNING
Electromagnetic Interference (“EMI”) can cause powered vehicles to behave
erratically, which could be dangerous to the user.
For your safety and protection, it is IMPERATIVE that you take time to read
Chapter 8 (“EMI WARNING”) before operating the RZ1000.
CHAPTER 1 – OVERVIEW OF THE RZ1000 (MAIN FEATURES)
3
CHAPTER 2 – SAFETY SYMBOLS FOR THE RZ1000
4
CHAPTER 3 – SAFETY INSTRUCTIONS for RZ1000
8
CHAPTER 4 – OPERATING INSTRUCTIONS
17
CHAPTER 5 – CHARGING THE RZ1000 BATTERIES
21
CHAPTER 6 – MAINTENANCE
22
CHAPTER 7 – TROUBLESHOOTING AND REPAIR
24
CHAPTER 8 – EMI WARNING
25
SPECIFICATIONS 26
WARRANTY + STORAGE INSTRUCTIONS 27
CHAPTER 1 – OVERVIEW OF THE RZ1000 (MAIN FEATURES)
Congratulations on choosing the RZ1000 as your electrically powered scooter.
The RZ1000 is designed for a maximum occupant mass of 150 kg (330 lbs).
The RZ1000 is an indoor/outdoor scooter designed to work in normal environmental
conditions from very cold temperatures (-30ºC/-22ºF) to very hot temperatures
(+45ºC/+113ºF).
The RZ1000 will operate in light rain showers, but extended use is not recommended in
heavy rain or snow.
The RZ1000 is easy to operate. The relatively large wheels let the user drive on unpaved
roads, over moderately rough terrain and over obstacles as high as 4” (10 cm).
Refer to specification Sheet (Page 26) for the required tyre pressure.
The RZ1000 can climb slopes with angles and loads as detailed in Figure: Maximum
Recommended Incline Angles (Page 10).
The RZ1000 maximum safe slope is: 6º (10.5%).
The braking system stops the RZ1000 smoothly and within a short distance after the
throttle control lever is released.
The RZ1000 is equipped with both front and rear shock absorbers to give the user a
comfortable and smooth drive, even when using the vehicle on moderately rough roads.
The seat is spacious and comfortable, and can be rotated for easy access (standard
seats). It can be adjusted forward and backward, and up and down by a technician.
All controls are conveniently mounted on the tiller and are simple to operate.
Under normal conditions, the RZ1000 can travel up to 30 km before the batteries require
recharging.
After reading through this entire manual and before using the RZ1000, do a visual check of
all the parts of the vehicle, to make sure that there is no visible damage. If you have any
questions or concerns, contact your dealer.
The RZ1000 was developed to use maintenance-free sealed batteries only.
CHAPTER 2 – SAFETY SYMBOLS FOR THE
RZ1000
WARNING! An authorized supplier or qualified technician must perform the
initial setup of this scooter, and must perform all of the procedures in this
manual.
The symbols below are used throughout this user’s manual and on the
scooter to identify warnings and important information. It is very important for you to read them
and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to
follow designated procedures can cause either personal injury, component
damage, or malfunction.
On the scooter, this is a triangular black symbol.
MANDATORY! These actions must be performed as specified. Failure to
perform mandatory actions can cause personal injury and/or equipment
damage. On the scooter, this is a white symbol on a dark background.
PROHIBITED! These actions are prohibited. These actions must not be
performed at any time or under any circumstances. Performing a prohibited
action can cause personal injury and/or equipment damage. On the scooter, this
is a black symbol with a circle and slash.
Please note and strictly adhere to the following Safety Instructions. Additional
Warnings and Notices are printed in this user manual; it is imperative that you
read carefully all chapters of this manual before operating the RZ1000. It is
also advisable to refresh your memory by re- reading this manual periodically.
Get acquainted with the RZ1000 and its operational features before driving it.
Drive slowly (speed limit dial set to MIN) until you get used to the RZ1000, to its
various functions, safety features, and to its braking capabilities and limitations.
Watch carefully for pedestrians and drive your RZ1000 accordingly. In
crowded areas, always drive with the speed limit dial set to MIN. Drive
only where permitted according to all applicable local laws and
ordinances. RZ1000 is 66 cm (26") wide. Take great care not to hit
persons or any objects around the vehicle.
Never remove any of the RZ1000 safety parts such as fenders, plastic covers
or emergency brake lever.
Never remove any of the Warning labels.
Never put your hands, fingers, or legs into any moving parts or under any
protective cover, since moving parts and hot surfaces are under those
covers.
When making adjustments (folding the seat back, adjusting the armrest,
moving the seat forward or backward, adjusting the tiller distance), as well
as when squeezing the throttle control lever, always take care that your
hands and fingers are not trapped between any of the moving parts.
When moving the tiller forward or backward, be careful not to trap your
fingers in the mechanism.
The load in the rear basket must not exceed 8 kg (17.6 lbs).
The load in the front basket must not exceed 5 kg (11 lbs).
The RZ1000 is designed to carry ONE person only on the Single Seat
model. Never operate it with an additional person on board, including a child.
Never inflate the RZ1000 tyres more than the manufacturer’s
recommended pressure shown on the tyres.
Never use the RZ1000 on stairs.
Never try to go over an obstacle that is more than the maximum
recommended slope angle and obstacle height given in the specification
sheet. When driving over an obstacle, always drive so that the front of the
RZ1000 is facing the obstacle.
If for any reason the RZ1000 does not stop when you release the throttle
control lever, or takes longer to stop than it should (3 meters on a level
surface), turn the main key switch to OFF, and contact your dealer.
Do not use the RZ1000 in heavy rain or extreme humidity, or at
temperatures below -30ºC (-22ºF) or above +45ºC (+113ºF).
The seat weighs 21 kg (46 lbs). Each battery weighs a minimum of 14 kg
(31 lbs). Be careful when lifting the seat and the batteries.
See instruction for lifting the seat and the batteries in Chapter 8:
Maintenance, and Chapter 9: Troubleshooting and Repair. Always lift using
your knees and legs, not your back.
Use lead acid maintenance-free sealed batteries only.
If the RZ1000 is involved in any kind of an accident in which parts are
damaged, you must get a qualified technician to examine it before
continuing to use it.
WARNING!!! Special care must be taken to prevent children from
operating the RZ1000.
Do not allow unsupervised children to play near the RZ1000 scooter while
the batteries are charging.
Always drive carefully. Adjust your speed according to road conditions.
When turning at high speed, the RZ1000 can become unstable. Before
making sharp turns, reduce speed to minimum to prevent roll-over.
The RZ1000 is able to go up slopes higher than the recommended safe
slope. However, do not drive on slopes whose incline you do not know.
Always drive very slowly and do not drive on the side of such slopes.
Before starting to drive, make sure your emergency brake operates properly.
Do not release either the manual or the manual release lever of
the electromagnetic brake (EMB) when the RZ1000 is on a slope.
When on any sort of an incline, never place the RZ1000 in freewheel mode
while seated on it or standing next to it.
The lights of the RZ1000 should be on when visibility is reduced,
day or night.
Since your seat upholstery is fire resistant, do not cover it or
replace with any upholstery other than upholstery of the same
kind.
When removing the battery cover, watch out for hot parts. The motor,
axle, EMB, electronic cards and electronic controller might be hot, Do not
touch them until you have checked their temperature.
Make sure your fingers are not squeezed between the levers and the
rubber grip.
Do not use a cell phone, walkie-talkie, laptop, or other radio transmitter while
operating the RZ1000.
Removal of the grounding prong can create electrical hazard. If it is
necessary to use a 2-pronged electrical outlet, properly install an approved
3-pronged adapter.
Do not connect an extension cord to the AC/DC converter or to the
battery charger.
Keep tools and other metal objects away from the battery terminals.
Contact with tools can cause electrical shock. Do not sit on the
RZ1000 when it is on any type of lift/elevation product.
Explosive conditions exist
Disposal and recycling: Contact your authorized dealer for information on
proper disposal of your RZ1000 and its packaging.
Wear safety glasses.
Contains lead
The battery charger is for indoor use only.
Flammable material. Do not expose to open flame.
At the rear of the RZ1000 is the manual release lever of the EMB. When
using this lever, be careful not to touch the internal surface of the motor, as
it could be very hot and cause injury. See the warning label at the rear of the
scooter near the lever.
CHAPTER 3 – SAFETY INSTRUCTIONS for RZ1000
GENERAL
MANDATORY! Do not operate your new RZ1000 scooter for the first time
without reading and understanding this user manual completely.
Your RZ1000 is a state-of-the-art life-enhancement device designed to
increase mobility. We provide an extensive range of products to best fit
the individual needs of the user. Please be aware that the final selection
and purchasing decision regarding the type of RZ1000 scooter to be
used is the responsibility of a user who is capable of making such a
decision and of his or her healthcare professional (i.e., medical doctor,
physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert
has properly fitted the RZ1000 scooter to the user and has assisted the prescribing
healthcare professional and/or the authorized dealer to give instructions for the use of
the product.
There are certain situations, including some medical conditions, where the user will
need to practice operating the RZ1000 scooter in the presence of a trained attendant.
A trained attendant can be defined as a family member or care professional specially
trained in assisting a user in various daily living activities.
As you begin using your RZ1000 scooter during daily activities, you will probably
encounter situations in which you will need some practice. Simply take your time and
you will soon be in full and confident control as you manoeuvre through doorways, on
and off elevators, up and down ramps, and over moderately rough terrain.
Below are some precautions, tips, and other safety considerations that will help
you operate the RZ1000 scooter safely.
MODIFICATIONS
We have designed and engineered your RZ1000 to provide maximum
mobility and utility. Under no circumstances should you modify, add,
remove, or disable any feature, part, or function of your RZ1000.
WARNING! Do not modify your RZ1000 in any way not authorized by the
manufacturer. Do not use accessories if they have not been tested or
approved by the manufacturer.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move your RZ1000 by any of its
removable parts, including the armrests, seat, or shroud.
PRE-RIDE SAFETY CHECK
Get to know the feel of your RZ1000 and its capabilities. We recommend
that you perform a safety check before each use to make sure your RZ1000
operates smoothly and safely.
Perform the following inspections prior to using your scooter:
Check for proper tyre inflation. Maintain but do not exceed the psi/bar/kPa
air pressure rating indicated on each tyre .
Check all electrical connections. Make sure they are secure and not corroded.
Check all harness connections. Make sure they are secured properly.
Check the brakes.
Check the battery charge.
If you discover a problem, contact your authorized RZ1000 dealer for assistance.
TYRE INFLATION
Your RZ1000 is equipped with pneumatic tyres. Check the tyre pressure at
least once a week. Proper inflation pressures will prolong the life of your tyres
and help ensure the smooth operation of your RZ1000.
WARNING! It is critically important that the psi/bar/kPa air pressure indicated
on each tyre is maintained at all times. Do not under-inflate or over-inflate
your tyres. Under-inflation may result in loss of control, and over-inflation may burst the
tyre. Failure to maintain the indicated pressure rating at all times may result in tyre and/or
wheel failure.
WARNING! Inflate your scooter tyres from a regulated air source with an attached
pressure gauge. Inflating your tyres from an unregulated air source could over-inflate
them, resulting in a burst tyre.
WEIGHT LIMITATIONS
Your scooter is rated for a maximum weight capacity. Refer to
Specification sheet for details.
MANDATORY! Stay within the specified weight capacity for your RZ1000.
Exceeding the weight capacity voids your warranty. We will not be held
responsible for injuries and/or property damage resulting from failure to
observe weight limitations. WARNING! Do not carry passengers on your
scooter. Carrying passengers on your RZ1000 may result in instability.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination,
designed for easy and safe access. Some ramps may have turning
switchbacks (180-degree turns) that require you to have good cornering skills
on your RZ1000 scooter.
Proceed with extreme caution as you approach the downgrade of a ramp or incline.
Take wide turns with your RZ1000 scooter around any tight corners. If you do that,
the scooter’s rear wheels will follow a wide arc. Do not cut the corner short, and do not
bump into or get hung up on any railing corners.
When driving down a ramp, keep the RZ1000 scooter’s speed adjustment set to
the slowest speed setting to ensure a safely controlled descent.
Avoid sudden stops and starts.
Refer to Figure to determine the maximum slope.
Maximum Recommended Incline Angles
When driving up an incline, try to keep your RZ1000 moving. If you must stop, start up
again slowly, and then accelerate cautiously. When driving down an incline, set the speed
switch to MIN and drive forward only. If your RZ1000 starts to move down the incline faster
than you want, allow it to come to a complete stop by releasing the throttle control lever,
then push the throttle control lever forward slightly to ensure a safely controlled descent.
WARNING! When on any incline, never place the RZ1000 in freewheel mode while
seated on it or standing next to it.
WARNING! When climbing an incline, do not zigzag or drive up at an angle. Always drive
your RZ1000 scooter straight up the incline. This greatly reduces the possibility of tipping
over or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! Do not drive your RZ1000 scooter across an incline or diagonally up or down
an incline; if possible, do not stop while driving up or down an incline.
WARNING! Do not drive up or down a potentially hazardous incline (e.g., areas covered
with snow, ice, cut grass, or wet leaves).
WARNING!
Even though your RZ1000 is capable of climbing slopes greater than those illustrated in
Figure, do not, under any circumstances, exceed the incline guidelines or any other
specifications presented in this manual. Doing so could cause your RZ1000 to become
unstable. Note that public accesses ramps are not subject to government regulation in all
countries, and therefore do not necessarily have the same standard degree of slope.
Other inclines may be natural or not be designed specifically for scooters. Figure
illustrate your RZ1000 stability and its ability to climb includes under various weight loads
and under controlled testing conditions.
These tests were conducted with the RZ1000 seat in the highest position and in its
farthest rearward position. Use this information as a guideline. Your RZ1000 ability to
travel up inclines is affected by your weight, scooter speed, your angle of approach to the
incline, and your RZ1000 setup.
WARNING! Any attempt to go up or down a slope steeper than shown in Figure may
make your RZ1000 unstable position and cause it to tip.
WARNING! Never carry an oxygen tank weighing more than 15 lbs (6.8 kg). Never put
more than 5 Kg (11 lbs) in the front basket or more than 8 Kg (17.6lbs) in the rear basket.
Figure B. Normal Driving Position Figure C. Increased Stability Drive Position
When you approach an incline, it is best to lean forward. See Figures B and C. This shifts
the centre of gravity of you and your RZ1000 toward the front of the RZ1000 for improved
stability.
NOTE: If the throttle control lever is released while you are moving forward up a
ramp, the RZ1000 may roll back approximately 1 foot (30 cm) before the brake
engages. If the throttle control lever is released while you are moving in reverse, the
RZ1000 may roll back approximately 3 feet (one meter) before the brake engages.
CORNERING INFORMATION
Excessively high cornering speeds can result in tipping. Factors that affect the possibility
of tipping include, but are not limited to, cornering speed, steering angle (how sharply you
are turning), uneven road surfaces, inclined road surfaces, riding from an area of low
traction to an area of high traction (such as passing from a grassy area to a paved area –
especially at high speed while turning), and abrupt changes of direction. High cornering
speeds are not recommended. If you feel that you may tip over in a corner, reduce your
speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your RZ1000
from tipping.
WARNING! When cornering sharply, reduce your speed and maintain a stable centre of
gravity. When using your RZ1000 at higher speeds, do not corner sharply. This greatly
reduces the possibility of a tip or fall. Always exercise your common sense when
cornering.
BRAKING INFORMATION
Your RZ1000 scooter is equipped with two powerful braking systems:
Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control
lever returns to the centre/stop position.
Park Brake: Activates automatically after regenerative braking slows the vehicle to a
near stop, or when power is removed from the system for any reason.
OUTDOOR DRIVING SURFACES
Your RZ1000 is designed to provide optimum stability under normal driving
conditions, on dry, level surfaces of concrete, tarmac, or asphalt. However, we recognize
that there will be times when you will encounter other surfaces. For this reason, your
RZ1000 is designed to perform well on packed soil, grass, and gravel. Feel free to use
your RZ1000 safely on lawns and in parks.
Reduce your RZ1000 speed when driving on uneven terrain and/or soft surfaces.
Avoid tall grass that can become tangled in the running gear.
Avoid loosely packed gravel and sand.
If you feel unsure about a driving surface, avoid it.
PUBLIC STREETS AND ROADWAYS
WARNING! Do not operate your RZ1000 on public streets or roadways.
It may be difficult for traffic to see you when you are seated on your RZ1000 . Obey all
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with
extreme caution.
STATIONARY OBSTACLES (STEPS, CURBS, ETC.)
WARNING! Do not drive near raised surfaces, unprotected ledges, and/or
drop-offs (curbs, porches, stairs, etc.).
WARNING! Do not try to go up or down an obstacle that is too high.
WARNING! Do not try to go backward down any step, curb, or other
obstacle. This may cause the RZ1000 to tip.
WARNING! Be sure your RZ1000 scooter is travelling perpendicular to any curb you
may be required to go up or down.
WARNING! Do not attempt to negotiate a curb that is higher than 10 cm (4").
PRECAUTIONS DURING INCLEMENT WEATHER
Avoid exposing your RZ1000 scooter to inclement weather.
If you are suddenly caught up in rain, snow, severe cold or heat while operating your
RZ1000, proceed to shelter at the earliest opportunity. Thoroughly dry your RZ1000
before storing, charging, or operating it.
PROHIBITED! Do not operate your RZ1000 in rain, snow, salt, mist/spray conditions, or
on icy slippery surfaces, as this can have an adverse affect on the electrical system.
Maintain and store your RZ1000 in dry and clean conditions.
WARNING! Prolonged exposure to extreme hot or cold may affect the temperature of
parts of the RZ1000, possibly resulting in burns. Exercise caution when using your
RZ1000 in extremely hot or cold conditions or when exposing your RZ1000 to direct
sunlight for prolonged periods of time.
FREEWHEEL MODE
Your RZ1000 is equipped with a manual freewheel lever that, when pushed
forward, allows the RZ1000 to be pushed manually.
Your RZ1000 is also equipped of a automatic freewheel function located on
dashboard to release the brake. Turn key switch to ON position, then push the
button to engage the freewheel mode, push the button again for disengage the
freewheel mode.
WARNING! When your RZ1000 is in freewheel mode, the parking
system is disengaged.
WARNING! Do not press the automatic freewheel button while the
RZ1000 is moving.
Disengage the drive motors only on a level surface.
Stand beside the RZ1000 to engage or disengage freewheel mode. Never do this
while sitting on the RZ1000.
After you have finished pushing your RZ1000, always return it to the drive mode to
lock the brakes (pull the manual freewheel lever backward).
When using the freewheel lever, be careful not to touch the internal surface of the
motor, as it could be very hot and cause injury. See the warning label at the rear of
the scooter near the lever.
Freewheel Manual lever
Automatic
Freewheel switch
STAIRS AND ESCALATORS
RZ1000 scooters are not designed to travel up or down stairs or escalators.
Always use an elevator.
WARNING! Do not use your RZ1000 scooter to negotiate stairs or escalators.
DOORS
Determine whether the door opens toward or away from you.
Use your hand to turn the knob or to push the handle or push-bar.
If the door opens away from you, drive your RZ1000 gently and slowly forward to
push the door open.
If the door opens towards you, drive your RZ1000 gently and slowly backwards to
pull the door open.
ELEVATORS
Modern elevators have a safety mechanism on the edge of the door that, when pushed,
reopens the door(s).
If you are in the doorway of an elevator when the door(s) begin to close, push on the
rubber door edge or allow the rubber door edge to contact the RZ1000 and the door will
reopen.
Take care that handbags, packages, or RZ1000 accessories do not become caught in
elevator doors.
NOTE: Sometimes manoeuvring your RZ1000 may be difficult in elevators and building
entrances. Use caution when attempting to manoeuvre your RZ1000 in small spaces, and
avoid areas that might pose a problem.
LIFTS/ELEVATION PRODUCTS
If you travel with your RZ1000, you may find it necessary to use a lift or elevation product to
aid in transportation. We recommend that you closely review the manufacturer’s instructions,
specifications, and safety information before using the lift/elevation product. WARNING!
Never sit on your RZ1000 when it is being used with any type of lift/elevation product. Your
RZ1000 was not designed for such use, and any damage or injury resulting from such use is
not our responsibility.
BATTERIES (see also Storage Instructions)
In addition to following the warnings below, be sure to comply with all other
battery handling information.
MANDATORY! Battery posts, terminals, and related accessories contain lead
and lead compounds. Wear goggles and gloves when handling batteries, and
wash hands after handling.
WARNING! Scooter batteries are heavy. If you are unable to lift that much weight, be sure
to get help. Use proper lifting techniques and avoid lifting beyond your capacity.
WARNING! Always protect the batteries from freezing and never charge a frozen battery.
WARNING! Connect the battery cables correctly. RED (+) cables must be connected to
positive (+) battery terminals/posts and BLACK (-) cables must be connected to negative
(-) battery terminals/posts. REPLACE damaged cables immediately. Protective caps must
be installed over all battery terminals.
NOTE: If the battery is damaged or cracked, immediately enclose it in a plastic bag and
contact your local waste disposal agency or authorized RZ1000 dealer for instructions for
disposal or for recycling (which we recommend).
MOTOR VEHICLE TRANSPORTATION
The manufacturer recommends that you do not remain seated in your RZ1000 while
travelling in a motor vehicle. The RZ1000 should be stowed in the boot of a car or in the
back of a truck or van with the batteries removed and properly secured. In addition, all
removable RZ1000 parts, including the armrests, seat, and shroud, should be removed
and/or properly secured during transportation.
WARNING! Although your RZ1000 scooter may be equipped with an optional tie-down
belt, this belt is not designed to provide restraint during motor vehicle transportation.
Anyone travelling in a motor vehicle must be properly secured in the motor vehicle seat
with securely fastened seat belts.
WARNING! Do not sit on your RZ1000 while it is in a moving vehicle.
WARNING! Always be sure your RZ1000 and its batteries are properly secured when it is
being transported. Batteries must be secured in an upright position, and protective caps
must be installed on the battery terminals. Batteries must not be transported with any
flammable or combustible items.
PREVENTING UNINTENDED TRAVEL
WARNING! If you anticipate being stationary for an extended period of time, turn off the
power. This will prevent unexpected travel caused by accidentally touching the throttle
control lever.
GETTING ONTO AND OFF YOUR RZ1000
Getting onto and off your RZ1000 requires a good sense of balance. Please
observe the following safety tips when getting on and off your RZ1000:
Remove the key from the key switch.
Ensure that your RZ1000 is not in freewheel mode
Ensure that the seat is secured in place.
Pivot the armrests up
WARNING! Position yourself as far back as possible in the seat to prevent the RZ1000 from
tipping and causing injury.
WARNING! Avoid putting all of your weight on the armrests, and do not make the armrests
bear weight, such as during transfers. Such use may cause the RZ1000 to tip, resulting in a
fall from the RZ1000 and/or personal injury.
WARNING! Avoid putting all of your weight on the floorboard. Such use may cause the
RZ1000 to tip.
REACHING AND BENDING
Avoid reaching or bending while driving your RZ1000. Bending forward creates the risk of
accidentally contacting the throttle control lever. Bending to the side while seated creates
the risk of tipping. It is important to maintain a stable centre of gravity to keep the RZ1000
from tipping. We recommend that you determine your personal limitations and practice
bending and reaching in the presence of a qualified attendant.
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the
RZ1000 deck or from either side of the RZ1000. Movements such as these may change
your centre of gravity and the weight distribution of the RZ1000, causing it to tip.
PROHIBITED! Keep your hands away from the tyres and wheels when driving. Be aware
that loose-fitting clothing can become caught in tyres and wheels.
PRESCRIPTION DRUGS/PHYSICAL LIMITATIONS
The RZ1000 user must exercise care and common sense when operating the RZ1000.
This includes awareness of safety issues when taking prescription or over-the-counter
drugs or when the user has specific physical limitations.
WARNING! Consult your physician if you are taking prescription or over-the-counter
medication or if you have certain physical limitations. Some medications and limitations
may impair your ability to operate your RZ1000 in a safe manner.
SMOKING
WARNING! The manufacturer strongly recommends that you do not smoke while seated
on your RZ1000, although the RZ1000 seat has passed the necessary
testingrequirements for cigarette smoking.
You must adhere to the following safety guidelines if you decide to smoke cigarettes while
seated on your RZ1000.
Do not leave lit cigarettes unattended.
Keep ashtrays a safe distance from the seat cushions.
Always make sure cigarettes are completely extinguished before disposal.
ALCOHOL
WARNING! Do not operate your RZ1000 while you are under the influence of alcohol,
as this may impair your ability to operate the RZ1000 in a safe manner.
ELECTROMAGNETIC AND RADIO FREQUENCY INTERFERENCE (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic and radio
frequency waves can have an adverse affect on the performance of electrically
powered mobility vehicles.
EMI/RFI can come from sources such as cellular phones, mobile two-way radios
(such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters,
wireless computer links, microwave signals, paging transmitters and medium- range mobile
transceivers used by emergency vehicles. In some cases, they can cause unintended
movement or damage to the control system. Every electrically powered
mobility vehicle has an immunity (or resistance) to EMI.
The higher the immunity level, the greater the protection against EMI. This product has
been tested and has passed at an immunity level of 20 V/M.
WARNING! Be aware that cell phones, two-way radios, laptops, and other types of radio
transmitters may cause unintended movement of your electrically powered RZ1000 due to
EMI. Exercise caution when using any of these items while operating your RZ1000 and
avoid coming into close proximity of radio and TV stations.
WARNING! The addition of accessories or components to an electrically powered mobility
vehicle can increase its susceptibility to EMI. Do not modify your RZ1000 scooter in any
way not authorized by the manufacturer.
WARNING! The RZ1000 itself can interfere with other electrical devices located nearby,
such as alarm systems.
NOTE: For further information refer on EMI/RFI chapter or ask your authorized
dealer.
CHAPTER 4 – OPERATING INSTRUCTIONS FOR RZ1000
FIGURE A
(Numbers refer to Figure A )
Key Switch (#1)
The main key switch is located on side of tiller column
The key switch has two positions:
OFF: The RZ1000 cannot be driven and the EMB is locked.
ON: Power is supplied to the RZ1000 and the EMB is released
automatically when the throttle control lever is squeezed.
To operate the RZ1000, insert the key in the key switch and turn it to
ON (clockwise). The switch will remain in this position and the Power
indicator will be lit.
Note: The key switch is used to operate the RZ1000, not for locking.
Handlebar
adjustment lever
(#2)
Adjust the position of the handlebars (height and distance) as follows:
1. Push the handlebar adjustment lever (which locks the
handlebars in place), and move the handlebars to the position
you want.
2. Release the lever to lock the handlebars in place.
Charging
Socket
(#3)
Before attempting to drive the RZ1000, make sure the plug is
disconnected from the charging socket.
Note: While the plug is in the charging socket, the RZ1000 cannot
be operated.
Insert the charger plug in the charging socket located on the right
side of the tiller column to charge your scooter.
IMPORTANT: READ CHAPTER 5 FOR MORE INFORMATION
REGARDING CHARGING INSTRUCTIONS.
(#1) Key switch
(#2) Handlebar
adjustment lever
(#3) Charging socket
FIGURE B
(Numbers refer to Figure B )
Battery status
Indicator (#1)
The battery status indicator is located on the tiller panel and shows you
the remaining capacity of the batteries. Like petrol gauges in cars, the
indicator is not absolutely accurate; it is merely a guide to help stop you
running out of fuel. The accuracy of the indicator also depends on the
type and age of the batteries.
When the indicator shows 4 bars, recharge batteries as soon as
possible.
When the indicator shows 2 bars, recharge immediately.
Maintenance
LED (#2)
When the LED is flashing, it blinks the code of the fault.
Speed limit dial
(#3)
The speed limit dial is located on the handlebar panel.
When the speed limit dial is set to MAX, the RZ1000 will drive at
approximately 15 km/hr.
When the speed limit dial is set to MIN, the RZ1000 will drive at
approximately 3 km/hr.
Do not change the speed limit dial setting while the RZ1000 is
moving.
Note:
Set the speed limit dial to MIN:
Until you get used to driving your new RZ1000, and
When driving the
RZ1000
inside a building or in a crowded area
High – Low
Speed mode
Switch (#4)
Set the maximum speed of the scooter to HIGH or LOW speed.
Use the LOW speed mode when driving in close and crowded
areas.
Lights ON LED
High / Low speed indicator
Power indicator
(#2) Maintenance LED
(#3) Speed limit dial
(#4) High / Low
speed mode switch
(#6) Right turning
(#6) Left turning
(#9) Automatic
Freewheel switch
(#10) Lights ON switch
(Head and rear lights)
(#7) Hazard button
(#8)Buzzer
(#5) Throttle
Control Lever
(#5) Throttle Control Lever
(#5) Throttle Control Lever
(#1)Battery Status
Indicator
Throttle control
lever (#5)
To drive:
Gently squeeze the throttle control lever (depending on whether you
want to drive forward or backward) until you reach the desired
speed. Your speed is directly proportional to the deflection of the
throttle control lever.
Note:
You can squeeze one side of the throttle control lever towards you, or
you can push the other side away from you to achieve the same effect.
Use whichever method is most comfortable for you.
To stop:
Release the throttle control lever. The RZ1000 will stop gradually.
Turning buttons
(#6)
Hazard button
(#7)
Before you turn, press the applicable indicator button. When a turn
indicator is activated, the applicable LED will flash.
To turn off the indicator, press the button again.
The Hazard button activates the hazard lights (front and rear blinkers).
To turn off the hazard lights, press the button again.
Buzzer button
(#8)
Automatic
Freewheel switch
(#9)
To activate the buzzer, push the buzzer button.
Turn ignition key switch to ON then push the button to engage the
freewheel mode, push again for disengage the freewheel mode. This
function allowed moving scooter manually.
WARNING! Do not press the automatic freewheel button while
the RZ1000 is moving.
Button for
headlight and
rear lights
(#10)
To turn on the lights (headlight and rear lights), press the Lights button.
When the lights are on, the Light LED is lit. To
turn off the lights, press the button again.
After stopping
After stopping the RZ1000, turn the key switch to OFF and
remove the key. The ON LED will turn off .
Note: The EMB locks automatically when the throttle control lever is
released and the RZ1000 has come to a complete stop.
Safe driving
When driving on ramps, high curbs and on sharp turns, drive very
slowly and carefully, preferably with the speed set to MIN.
When going up or down a step, always drive so that the wheels are
fully perpendicular to the step and both of the rear wheels meet the
step at the same time.
Never try to go on an obstacle that is more than the maximum
recommended slope or curb height (see the stabilities and the obstacle
climbing specifications given in specification Sheet) Always drive
carefully and adjust your speed to the road conditions.
Before making sharp turns, reduce speed to minimum to prevent
side roll-over.
Climbing an
obstacle
To climb an obstacle, drive the RZ1000 forward toward the obstacle
until the front wheel touches the obstacle, then, maintaining your
direction, increase speed.
Prior to use
After reading through this entire manual and before using the RZ1000,
do a visual check of all the parts of the vehicle, to make sure that there
is no visible damage. If you have any questions or concerns, contact
your dealer.
Controller
programming
Several parameters of the RZ1000 controller can be programmed.
Programming must be done by trained authorized technician only.
Incorrect programming can cause abnormal operation of the RZ1000
and may result in damage and personal injury.
Prior to use
Before using the Breeze C, be sure you know your own weight and the
weight of any items you will be carrying on it. The maximum total load
is 150kg (330lbs).
Performance
check
A performance check is highly recommended when you first receive
Your RZ1000 or after a period of not using the RZ1000, as follows:
1. Turn on the key switch.
2. Verify that both the ON LED and the battery status indicator are
lit.
3. Slowly squeeze the drive control lever and verify that the RZ1000
travels at a speed that corresponds to the degree to which you are
squeezing the lever.
4. Release the throttle control lever and verify that the RZ1000 stops
smoothly, and that you hear the click of the EMB engaging.
5. Check that all the buttons on the dashboard work correctly.
6. Switch off the key switch.
Your RZ1000 is now ready to drive.
CHAPTER 5 - CHARGING THE RZ1000 BATTERIES
Read the charger manual before using it.
Warning: If you use a charger other than the one supplied with your RZ1000 ask
your dealer for instructions.
CHARGING BATTERIES (see Figure C)
1. Insert the charger plug (8) in the charging socket (10) located on the right side of the
tiller column.
2. Plug the charger power cord (9) into a wall socket (11).
3. When charging is complete, remove the charger power cord (9) from the wall socket
(11) and then remove the charger plug (8) from the charging socket (10).
4. Under ideal storage conditions, batteries that were charged to full capacity and were not
used should be recharged every month.
5. If you expect not to use your RZ1000 for an extended period of time, we recommend
charging it for two days and then disconnecting the batteries.
6. If you have not used your RZ1000 for an extended period of time, charge the batteries
for at least 24 hours before driving.
Note: There is NO need to disconnect the charging plug immediately after the
charging is complete.
However, DO NOT leave the charger connected to the batteries FOR MORE THAN
TWO WEEKS.
As long as the charging plug is in the charging socket, the electronic control of
the RZ1000 automatically cuts all power to the electric system and it cannot be
driven.
The charger supplied is suitable for charging lead acid dry/gel batteries. Use
only the defined type of charger. Before using any other type of charger, check
with your dealer.
Figure C
CHAPTER 6 – MAINTENANCE
Although the RZ1000 requires very little maintenance, do not neglect it. When
performing maintenance procedures on the RZ1000, make sure that it stands on a level
surface and that the key is not inserted.
This chapter contains both periodic maintenance procedures and maintenance
procedures to be performed as required.
Periodic Maintenance Procedures
Remark: For periodic maintenance, no special tools are
needed.
No.
Type of Service
Frequency
1
Check for missing and
damaged parts.
When first receiving the RZ1000 or after a long time
without using it.
2
Check air pressure in all
tyres.
Every two weeks (30psi)
3
Replace batteries
Every 2-3 years,
When the distance you can travel on a single charge
becomes short, or
After a technician recommends replacing it.
Note: To replace the batteries, the seat and the battery cover (which is located
under the seat) must be removed.
Tyres
Correct tyre pressure is essential for steering and stability. Check the tyre
pressure every two weeks (30 psi).
Cleaning
Use only a damp cloth and mild detergent for cleaning. Never use a hose,
as this may severely damage the power and electronic components.
Replace
batteries
Note! Batteries must be replaced by trained professionals only.
Warning! Batteries contain high energy and can spark, resulting in a
possible fire hazard.
Warning! Working with batteries can cause damage and Injury if not done
properly.
In this procedure, refer to Figure bellow.
1. Remove the terminal insulating cap from one battery terminal.
2. Using an 8 mm key, unscrew the wiring from the terminal. Take care not
to let the key touch any other terminal or metal part, as this could cause
damage or injury.
3. Repeat steps 1 and 2 for all the other terminals.
4. Remove the old batteries and install the new ones.
5. Connect the wires of the new batteries as shown in Figure bellow
6. Screw down the terminals securely, and replace the insulating
caps.
CHAPTER 7 – TROUBLESHOOTING AND REPAIR
The following table provides troubleshooting and repair instructions for problems that
may be encountered when operating the RZ1000. as well as the best way to correct the
problem. The table contains three columns:
Symptom
Probable Cause
Remedy
The problem you are
experiencing
The most likely causes, in order of
probability (most likely first)
Recommended action to
correct each probable cause
Remember: you can contact your dealer at any time for further professional support.
Replacement parts:
Tyres and tubes are: 4.10/3.50–6"
Rear + Front LED light : contact your authorized dealer
No.
Symptom
Probable Causes
Remedy
1
Flat tyre and unstable driving.
Low air pressure
Puncture
Pump tyre to normal pressure
Repair tyre
2
When throttle control lever is
released on a level surface,
the RZ1000 takes longer
than 3 meters to stop.
Controller is faulty or
out of adjustment
Call for technical support
3
Key switch is turned ON but
the ON light does not come
on.
Main fuse (2.1a in
Fig. 1)
popped
Electrical fault
Reset fuse
Note: Do not reset fuse more than twice.
If the symptom still recurs, call your
authorized dealer for support.
4
RZ1000 does not move
when you squeeze the
throttle control lever .
Key switch is OFF
Charger is
connected
to charging
socket
Control system failure
Turn key switch ON
Disconnect charger
Call for technical support
5
Intermittent drive.
Battery capacity is low
Faulty connections
Faulty battery
Charge batteries for at least 18 hours
Remove battery cover and check
battery connection. If terminals are
corroded, clean them with a damp,
clean cloth
If red LEDs are still on, contact your
dealer for a replacement battery
6
Right or left indicator light is
inoperative.
Faulty LED light board
Replace LED board
7
Headlight or rear light not lit.
Burnt out LED
Replace LED
8
When driving uphill or
carrying heavy loads, speed
reduces gradually (but
scooter still moves).
Controller became
overheated
Stop driving and let controller cool
``
CHAPTER 8 – EMI WARNING
All types of electrically powered vehicles, such as powered wheelchairs and motorized scooters (in this
text all types will be referred to as “powered vehicles”) may be susceptible to electromagnetic interference
(EMI). This is from sources such as radio and TV stations, amateur radio (HAM) transmitters, two-way
radios and cellular phones. The interference (from radio wave sources) can cause
the powered vehicle to release its brakes, move by itself, or move in unintended direction. It can also damage the
powered vehicle’s control system. The intensity of the interfering EM energy can be measured in volts per meter (V/m).
Each powered vehicle can resist EMI interfering electromagnetic energy (EM) emitted up to a certain intensity. This is
called its “immunity level”. The higher the immunity level, the greater the protection. At this time, current technology is
capable of achieving an immunity level that would provide useful protection from the more common sources of radiated
EMI. This vehicle as shipped, with no further modification, has an immunity level of 20 V/m.
There are a number of sources of relatively intense electromagnetic fields in the everyday environment. Some of these
sources are obvious and easy to avoid. Others are not apparent and exposure is unavoidable. However, we believe that
by following the warning listed below, your risk of EMI will be minimized.
The sources of radiated EMI can be broadly classified into three types:
1. Hand-held portable transceivers (transmitters-receivers) with the antenna mounted directly on the transmitting unit.
Examples include: citizen band (CB) radios, “walkie talkies”, security, fire and police transceivers, cellular telephones and
other personal communication devices.
NOTE: Some cellular telephones and similar devices transmit signals while they are ON, even when not being used.
2. Medium-range mobile transceivers such as those used in police cars, fire trucks, ambulances and taxis. These
usually have the antenna mounted on the outside of the vehicle.
3. Long-range transmitters and transceivers such as commercial broadcast transmitters (radio and TV broadcast
antenna towers) and amateur (HAM) radios.
NOTE: Other types of hand held devices, such as cordless phones, laptop computers, AM/FM radios, TV sets, CD
players, cassette players and small appliances such as electric shavers and hair dryers, as far as we know, are not likely
to cause EMI problems to your powered vehicle.
Powered Vehicle Electromagnetic Interference (EMI)
Because EM energy rapidly becomes more intense as one moves closer to the transmitting antenna, the EM field from
hand-held radio wave sources (transceivers) are of special concern. It is possible to unintentionally bring high levels of
EM energy close to the powered vehicle’s control system while using these devices. This can affect powered vehicle
movement and braking.
Therefore, the warnings listed below are recommended to prevent possible interference with the control system
of the powered vehicle.
WARNINGS
Electromagnetic interference (EMI) from sources such as radio and TV stations, amateur radio (HAM) transmitters, two-
way radios and cellular phones can affect powered vehicles.
Following the warnings listed below should reduce the chance of unintended brake release or powered vehicle
movement which could result in serious injury:
1) Do not operate hand-held transceivers (transmitters-receivers) such as citizen band (CB) radios, or turn ON
personal communication devices such as cellular phones, while the powered vehicle is ON;
2) Be aware of nearby transmitters, such as radio or TV stations and try to avoid coming close to them.
3) On appearance of unintended movements or brake release occurrences, switch the powered vehicle OFF as soon
as it is safe to do so.
4) Be aware that adding accessories or components, or modifying the powered vehicle, may make it more susceptible to
EMI (since there is no easy way to evaluate their effect on the overall immunity level of the powered vehicle).
5) Please report to us all incidents of unintended movement or brake release and note whether there is a source of EMI
nearby.
Important information
1) 20 volts per meter (V/m) is a generally achievable and useful immunity level against EMI (as of May 1994). The
higher the level the greater the protection;
2) This product delivered to you has an immunity level of 20 V/m.
``
SPECIFICATIONS SHEET
PERFORMANCE DATA
Maximum forward speed 15 km/h
Maximum backward speed 5 km/h
Maximum Safe Climbing Grade 6° 10%
Turning radius 67’’
Load Capacity (max) 150kg (330lbs)
Range with Full Charge Up to 30 - 40 km
Wheel size 4.10/3.50-6 (13 inches high)
Tyres pressure 30psi
BATTERY
Sealed battery x 2 pcs 12V/40Ah Gel or *12V/55Ah AGM *(Insert pole)
BATTERY CHARGER
Input 110V/ AC Output 24V DC / 5amp
MOTOR POWER
950W – 24V DC
BRAKING TYPE
Regenerative braking
OVERALL DIMENSIONS
Length: 56’’
Width: 26’’
``
WARRANTY
TWO-YEAR LIMITED WARRANTY
Gearbox
Motor
ONE-YEAR LIMITED WARRANTY
Bearings
Bushings
Rubber Components
Plastic components (except body)
Electronic Controllers
Charger
Harnesses
Any other electrical subassembly
Batteries
WARRANTY EXCLUSIONS
This warranty does not extend to those items which may require replacement due to normal wear and
tear.
Plastic shrouds
Motor brushes
Upholstery and seating
Brake Pads
Tires and tubes
Fuses/Bulbs
WARRANTY SERVICE
Warranty service must be performed by an authorized Orthoquad dealer. Please contact your
authorized Orthoquad dealer for more information.There is no other express warranty.
STORAGE INSTRUCTIONS
Always store in a dry area protected from freezing to avoid damage to the scooter and
premature wear of the batteries.
Avoid exposure to rain, snow, ice, salt or stagnant water. Keep your scooter clean and dry.
Never expose the electronic components of the scooter to humidity (rain, snow, mist, or water
from washing), as it may damage electronic circuits.
Always store your scooter with batteries fully charged. When storing the scooter for more than
two weeks, charge the batteries and disconnect them.
During the storage, check the charge once a month and recharge the batteries as needed.
You must complete a full charge cycle every month or damage to batteries can occur.
Avoid extreme temperature of hot and cold during storage. Freezing can damage low charged
batteries and they may become unusable.
``
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