Orion Guardian Operation Manual

Download

Page 1

Orion Guardian™ End User Operations Manual v2.8

Orion Guardian™

End User Operations Manual (Version 2.8, Oct 2013)

Licensed to: _________________________________

Configuration: GSM, GPS, LTE, Internal Antenna

ENTER THE NUMBERS FROM THE BACK OF YOUR CONTROLLER. YOU

WILL NEED THESE FOR REGISTRATION AND FUTURE SUPPORT!

SN:_______________________IMEI:________________________ DID:_________________

Page 2

Orion Guardian™ End User Operations Manual v2.8

READ THIS BEFORE INSTALLING YOUR GUARDIAN™

NOTICE: Orion Guardian™ offers extreme flexibility in monitoring and tracking mobile and fixed assets that are self-powered, powered by one or more auxiliary systems, or completely unpowered. External power sources offering between 7.5v and 36v DC can either be regulated (e.g., battery) or unregulated (e.g., solar panel). Suggested voltage is either 12 or 24vDC. This power source could be via a connection to your asset’s fuse panel or to some other power source. Depending upon the Guardian™ features you wish to install, you may need to make connections to your asset’s fuse panel. In the event you plan to connect to the fuse panel, please confirm with the manufacturer that Guardian™ will not void any warranties before you make any Guardian™ connection to your asset. Since your Guardian™ communicates via radio signal(s), you may experience “dead zones” which are areas where Guardian™ cannot provide data to the Guardian™ software portal. A number of factors can create dead zones which may exist even in locations in which a wireless carrier offers coverage, due to limitations in wireless network architecture (the locations of antennas), where you located the Guardian™ antennae, limited network density, interference with other transmission towers, topography, large buildings, terrain, trees, or other objects between the phone and the nearest base station antennas, or otherwise factors beyond the responsibilities of Guardian™ manufacturers or their vendors, employers, management, directors, officers, consultants or others. Your use and acceptance of Guardian™ is subjected to your independent confirmation that you assume all risks of harm to equipment or people and that you agree to our End User License Agreement (EULA), a copy of which is found online at:

http://www.OrionVIS.com/eula.aspx. Note, the EULA covers the Orion VIS™ product lines. Thank you.

NOTICE: some of the features and capabilities may or may not be present in your specific version of Guardian™. Check with your sales representative for additional information.

BY USING THE GUARDIAN™ SYSTEM YOU HEREBY AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN AND ELSEWERE AS NOTED.

Page 3

Orion Guardian™ End User Operations Manual v2.8

Table of Contents

Quick Start Checklist .............................................................................................................. 4

Getting to Know Your Guardian™ .......................................................................................... 5

Examples of Guardian™ in Action........................................................................................... 7

Leaving your vehicle parked for an extended stay ...........................................................................7

Teenage Driver ...............................................................................................................................7

Traveling Sales Rep .........................................................................................................................7

Vacation Travel ..............................................................................................................................7

Locked Keys in Vehicle ....................................................................................................................8

Suggested Guardian™ Installation Locations .......................................................................... 8

Welcome to Guardian™ ......................................................................................................... 8

Introduction ...................................................................................................................................8

Security ..........................................................................................................................................9

Accessibility ................................................................................................................................. 10

Features ....................................................................................................................................... 10

Suggested Equipment for Installing Guardian™ .................................................................... 10

Wiring Diagrams ................................................................................................................. 11

OBD2 Wiring Diagrams ................................................................................................................. 12

Wiring Considerations ......................................................................................................... 13

Connecting power ........................................................................................................................ 13

Turning-On Guardian™ ................................................................................................................. 15

Turning-Off Guardian™ ................................................................................................................. 15

Web Portal Navigation Menu .............................................................................................. 15

Rights Management ............................................................................................................ 17

Home .................................................................................................................................. 18

My Orion...................................................................................................................................... 18

EULA ............................................................................................................................................ 18

My Profile .................................................................................................................................... 18

ASSETS ................................................................................................................................ 18

My Assets .................................................................................................................................... 18

My Assets – Fleet Summary ................................................................................................................................ 18

Active Alerts ........................................................................................................................................................ 22

Hub / Mobile Assets Summary............................................................................................................................ 22

Sensor Level ........................................................................................................................................................ 26

GPS and Geospatial Information System Data .................................................................................................... 28

Dispatch ....................................................................................................................................... 30

PEOPLE ................................................................................................................................ 34

Contacts ....................................................................................................................................... 34

Notes & activities ................................................................................................................................................ 34

Contact Details .................................................................................................................................................... 34

ALERTS ................................................................................................................................ 35

History ......................................................................................................................................... 35

Response Plans ............................................................................................................................ 35

Contact Us ........................................................................................................................... 37

Page 4

Orion Guardian™ End User Operations Manual v2.8

Quick Start Checklist

Skip this section if you are unfamiliar with installing and operating Guardian™.

Congratulations of selecting Guardian™, the most advanced tracking, monitoring, and reporting system for Personal Owned Vehicles, light trucks, and small automobile fleets. If you ordered Guardian™ with a factory-installed SIM, then you can get started very quickly. Let’s get going by carefully following the instructions IN ORDER below:

1. Read and understand the notices and End User License Agreement. Make sure

you will not void your asset’s warranty by installing Guardian™.

2. Make sure you ordered Guardian™ with a factory SIM installed (if not, you will

have to install a SIM with the appropriate airtime plan).

3. Plan out the location for installing Guardian™ and the 16-pin wire harness to

either the vehicle’s OBD2 connector, fuse panel, or direct to battery. Plug your 16-pin connector into the back of Guardian™, but do not connect to a live power source at this time.

a. NOTE: Guardian™ has an “outward facing” side which is marked and

should be facing in a direction that radio waves can bounce around and eventually get to/from the sky. Use the Velcro™ strap for installing

Guardian™ (usually under the dashboard) because this permits moving it to optimize the best cellular signal.

4. Connect your live power source (i.e., OBD2 connector, fuse panel, or direct to

battery)

5. Guardian™ sends information to the web portal. Use the User ID and

password or your registered email address to login at www.OrionVIS.com (click on My Orion menu). If you do not receive information in 5 minutes, check if your antenna signal is blocked.

6. Once you confirm you have the proper installation and are communicating

with the Guardian™ web portal, make sure you properly attach or tighten the controller and antenna, and that the wires and cables do not interfere with any person or cargo.

Page 5

Orion Guardian™ End User Operations Manual v2.8

Getting to Know Your Guardian™

To get acquainted with your Guardian™, refer to the images below.

Guardian™ may come equipped with either a 16-pin wire harness that has loose wires at one end or it

could have a cable consisting of an OBD2 connector and 16-pin connector at opposite ends.

The 16-pin wire harness with loose wire ends provides a variety of options for directly connecting Guardian™ to an external power and additional vehicle systems you desire to monitor. The OBD2 cable simplifies installation, but may limit your options for monitoring various vehicle systems. For the greatest flexibility, the OBD2 cable and 16-pin wire harness are integrated, connecting only power and ground wires (red and black respectively). Wire crimps are provided for simple wire-to-wire connections.

The picture below shows the “antenna” side of Guardian™. That is, Guardian™ has an internal antenna

that is able to receive and send cellular signals through the external enclosure. If you are providing your own SIM, write the SIM DID on the label as well as store off-site in your records.

Page 6

Orion Guardian™ End User Operations Manual v2.8

Guardian™ has no serviceable parts. It uses green and blue LED lights that flash in various sequences to indicate its operational status. No light action at all indicates that power to Guardian™ is shut-off. Even with Guardian™ connected to external power, it can be shut down by placing the end of a paper clip in

the Power keyhole and GENTLEY pressing for 3 seconds until both LED lights shut-off.

The back end of Guardian™ is where the 16-pin wire harness connector plugs in. Also in the back are two 3.5mm audio jacks used for optional upgrades for microphone and speaker.

Page 7

Orion Guardian™ End User Operations Manual v2.8

Examples of Guardian™ in Action

Every driver is unique, especially when combined with their vehicles and driving patterns. Guardian™

offers many features that let drivers and vehicle owners better understand how, when and where they have travelled. This can affect vehicle maintenance, account for travel time, and provide peace of mind in knowing that your vehicle and its occupants are safe at all times. In the unfortunate event of trouble, Guardian™ may just be able to help save valuable time in reporting and locating your vehicle – providing insight as to a potential crash site, vehicle equipment failure, lost driver, and stolen or abandoned vehicle. Here are just a few examples of how some drivers are using their Orin VIS!

Leaving your vehicle parked for an extended stay

You’re taking a family vacation for one week and flying to your destination. You want to take your own

car because it is more convenient, especially when returning home. However, you are worried about

your car getting stolen and you been having problems with your battery. Guardian™ can give you peace

of mind. Using the anti-theft ignition lockout feature will allow you to disable your ignition switch, thwarting would-be thieves if they attempted to steal your car. Simply activate the lock-out feature through the software (using the Reports > Vehicle menu). You can create a low battery voltage warning such that you, or other individuals you choose, will receive an email or text message when your battery power is nearing the point where you will be unable to start your car. This will allow you to have your car serviced while you are gone, or make alternate arrangements to get it fixed.

Teenage Driver

Teenage drivers! Just the term invokes a chill to many parents! With Guardian™ you can monitor your teenage driver’s vehicle information and driving habits. Guardian™ can be configured to send you real-

time reports on various conditions that you select to include: speeding, driving in an area which you do

not approve, automated crash detection, problems with your vehicle’s operations. Guardian™ can help

you keep track of your teenage driver so they are safe and develop good driving habits.

Traveling Sales Rep

Perhaps you are one of the many drivers that use their car for business. Unless you write down every stop you made, mileage, and date and time, it is easy to lose track of what trips where for business and what was personal. Guardian™ lets you select date and times to recreate your driving routes and stops. You can even get the nearest US postal address of your visits. Keep these records for as long as you

subscribe to the Guardian™ service or delete them as you wish. You’ll get speed, direction, altitude,

routes traveled, stops, and vehicle operating conditions for all your trips.

Vacation Travel

Similar to the traveling sales rep, Guardian™ lets you recreate your family driving trip. Can’t remember

the name of the restaurant, lookout point, or lodge where you stayed 3 years ago? No problem with

Page 8

Orion Guardian™ End User Operations Manual v2.8

Guardian™. Just enter your travel times and your travel routes are automatically displayed. Click on a

map marker and get the name and location of your stops!

Locked Keys in Vehicle

We, or a family member, have done it at least once, though we may not want to admit it! Locking your keys in the car can be a very time-consuming, expensive, and frustrating experience. For most vehicles,

Guardian™ can be connected to unlock the vehicle door by sending a signal using a cell phone or

computer.

Suggested Guardian™ Installation Locations

Knowing the type of vehicle you are installing Guardian™ in or on will make your overall installation quick and easy. This “host vehicle” may dictate the location and installation for your Guardian™, giving consideration to antenna, power, and other features you may be considering. Plan your installation in advance before connecting power to your Guardian™ controller. Some suggested installation options include:

 Passenger cars – Install under the dashboard, under a seat, in the trunk, or in the engine

compartment (you may need the optional weatherproof enclosure).

 SUVs - Install under the dashboard, under a seat, in the engine compartment, or inside a

compartment in the hatch area.

 Motorcycles – Find a location that can hide the controller, offering protection against the

elements and hiding the system from view. Some areas may include inside luggage or saddle bags, dash pouch, within frame areas, and behind the license plate frame (you may need the optional weatherproof enclosure)

 Off-Road Vehicles, RV’s, Trailers and Recreational Watercraft – Find a location that offers

protection against the elements and hiding the system from view. Generally, these vehicle types require the optional waterproof controller enclosure.

Welcome to Guardian™

Introduction

Guardian™ offers the most advanced tracking, monitoring, and reporting system for protecting your vehicles, drivers, and passengers. Guardian™ is a self-contained system utilizing advanced electronics, internal antenna, and internal battery. Your Guardian™ data is accessible via any internet browser (including mobile). Guardian™ offers a vast array of features and capabilities provided by the integration of four sub-systems:

Page 9

Orion Guardian™ End User Operations Manual v2.8

1) Controller – the “main brain” of Guardian™ containing all electronics;

2) Sensors – Guardian™ has provisions for measuring many vehicle parameters as well as sending

output signals to control vehicle functions such as unlock doors, lock ignition, or trigger an alarm. Input signals can include detecting vehicle battery charge, temperature, ignition status, and other physical parameters;

3) Communications – the “air time” consisting of cellular or satellite transmission depending upon

your configuration;

4) Web Portal – Internet-based software that the user accesses to manage and control Guardian™

features, data, and reporting.

The controller is commonly referred to in the industry as “hub.” This is a physical system that is located inside your vehicle. Communications require a SIM card, similar to those in a standard cellular phone. The SIM is installed inside the controller. The airtime is a service that is included in the monthly Guardian™ subscription. Information collected by Guardian™ is transmitted to the internet cloud for processing and redirection to the web portal.

The web portal makes using Guardian™ easy while providing global access. There is no software installation. Using secure cloud-based technology, information from the controller is sent to the Guardian™ Network Operation Center where it is processed and securely sent to the web portal for access by authorized individuals or other third-party systems or computers. An internet connection and common browser is required to access the web portal.

This Manual is designed to assist you in installing Guardian™, installing the SIM (if necessary), and using the web portal. Knowing more about Guardian™ will help you maximize the productivity of your asset or fleet of assets. In general, this manual is applicable to any Guardian™ version, though some versions may have addendums and additional information.

To access the web portal, you will need a User ID which is issued to you from the factory, which you enter into the web portal login by visiting www.OrionVIS.com and clicking on My Orion. If you don’t know your User ID and/or password, use the Forgot Password option. You will need to know the email address used when you registered your Guardian™.

Security

Guardian™ incorporates several layers of security throughout the data stream. Hardware encryption occurs at the controller. Non-descript data are transmitted via wide-area networks. Wireless data are encrypted at the sensor transmitters. Finally, the Guardian™ Portal uses an encrypted browser for data input and viewing. The Portal offers a comprehensive Security Rights Manager that is configured at the factory based on license rights. This configuration controls individual user’s features and program behavior.

Page 10

Orion Guardian™ End User Operations Manual v2.8

 Quad Band GSM

Crash/Impact Detection sensor

 Track by SMS/GPRS (TCP/UDP)

Automated scheduled reporting

Accessibility

To configure Guardian™, view reports, and send commands, you will need access to the internet via any popular browser such as Internet Explorer, Firefox, Mozilla, and Safari. Certain features can be accessed through traditional telephony systems.

Features

Not all features described in this manual are necessarily available with your Guardian™ installation. Similarly, your Guardian™ may have features not addressed in this manual. More information can be obtained by visiting our website at www.OrionVIS.com or contacting your Guardian™ dealer representative. If you have any questions, please email us at: GUARDIAN@ORIONVIS.COM. A sample of the typical Guardian™ feature set is provided in the table below:

850/900/1800/1900MHz cellular modem

 GPS radio

 5 Digital Inputs, 5 Outputs

 2 Analog Input Detection

 Internal Memory for Logging

 Onboard Automatic

 External Power Cut Alarm

 Internal Backup Battery

 Low Battery Alarm

Suggested Equipment for Installing Guardian™

Guardian™ is designed to be installed using a limited set of common tools. The following tools are recommended for the typical Guardian™ installation. Additional tools maybe necessary depending on the host asset and optional Guardian™ features.

 Wire strippers with crimper or pliers (with cutter) used to connect wires from your ODB2

cable to the appropriate wires in the harness (or fuse panel) if required for additional features

 Ignition Anti-Theft provisions

 Internal Backup Battery

 Track by Time Interval

 Track by Distance Interval

 Speeding Alarm

 Impact Alarm

 Tow Alarm

 Geo-fence Alarm

 Mileage Report



 Fleet / Equipment manager

 Multi-meter for testing DC voltage and electrical wire resistance  Access to the Internet using a browser-capable phone or computer

Page 11

Orion Guardian™ End User Operations Manual v2.8

Wire

Color

Description

Power

Red

DC in (power source), Input voltage: 7.5V to 36V. (Suggested Voltage 12/24V). There are two red wires, either of which can be used for input power. The other wire will provide output power congruent with the input power.

GND

Black

Ground. Connect to asset chassis.

In (5)

White

Digital Inputs (DIN). DIN 1, DIN2 & DIN3 are negative triggering. DIN4 and DIN 5 are positive triggering (45V max. input capability)

DIN1 = reserved for optional voice communications. Other use requires factory authorization. DIN2 = reserved for optional voice communications. Other use requires factory authorization. DIN3 = generally used for Maintenance Lock-out or to detect asset ignition status DIN4 = generally used for measuring battery voltage and hours of operation DIN5 = user assignable

Out (5)

Yellow

Digital Outputs (DOUT) are active low (1=closed, 0=open). Rating: 45V, 500ma maximum. Commands are issued via Over-the-Air (OTA) through the web-based interface:

DOUT1 = generally used for optional Door Unlock DOUT2 = generally used for optional Anti-Theft Ignition Lock-out DOUT 3 – 5 = user assignable.

AD (2)

Blue

Analog Inputs: 6V max. 10 bit (6mV) resolution. Typical use is for optional temperature sensors

 Fuse puller (only if you intend to connect to the asset’s fuse panel)  Your asset’s Operator or Maintenance Manual and Warranty to ensure you are in

compliance with all warranty and maintenance issues.

Wiring Diagrams

Guardian™ is provisioned at the factory to start providing data upon installation of a SIM card and connection to power. If you plan to monitor additional vehicle equipment with Guardian™, it is important that you read the following section and understand how to properly connect Guardian™ to electrical and physical systems in your vehicle.

Page 12

Orion Guardian™ End User Operations Manual v2.8

The digital and analog inputs can be used to detect electrical signals from a menu of asset components and sensors to detect a variety of events such as alternator charging, battery voltage, airbag deployment, ignition on/off, alarm system triggered, headlights on, and much more.

The digital outputs can provide roughly 5vDC at a maximum of 50mA to be used to trigger such features as: toggling power door locks (on/off); controlling an ignition “kill” switch (such as the optional AntiTheft Ignition Lock); triggering alarms, or controlling other features that may be available in or on the asset.

OBD2 Wiring Diagrams

Page 13

Orion Guardian™ End User Operations Manual v2.8

Wiring Considerations

Connecting power

Guardian™ requires a 7.5 – 30vDC power supply for safe and continuous power. It contains a powerful Lithium-Ion internal battery for limited operations in the event of a failure in continuous power. Guardian™ can use external power directly from any regulated power source such as a battery or fuse panel. In addition, Guardian™ provides an onboard power regulator which enables connections to unregulated power sources such as solar panels or wind systems limited to a maximum of 36vDC. Guardian™ is capable of supporting simultaneous regulated and unregulated power connections to ensure continuous operations in mission critical environments.

If you are connecting the power to your fuse panel, use an “add a fuse” connector with 10A fuse and

connect to the fuse panel that provides between 6vDC and 36vDC power with the vehicle ignition either on or off. You may want to refer to your vehicle’s Operator or Maintenance Manual or you may have to use your volt meter to locate the appropriate fuse. See the figures below.

This assures that Guardian™ will stay fully-charged when your vehicle is at rest. When your vehicle is not running, Guardian™ remains in a very low power consumption mode and should not noticeably drain your battery. Depending upon your battery and vehicle types, our experience indicates that Guardian™ can operate up to 6 months or more without recharging your vehicle’s battery. Your results may differ depending upon your asset’s accessories, weather conditions, and battery condition. Note, since

Guardian™ requires only 7.5vDC of power which is well below a standard 12vDC vehicle battery charge. Therefore, Guardian™ can still be operational even though you may not be able to start your vehicle. As

an added precaution, Guardian™ can provide warning alerts when your asset’s battery charge drops to a

Page 14

Orion Guardian™ End User Operations Manual v2.8

low level. We recommend that you do not connect to any power source without a fuse and that the maximum fuse amperage is 10Amps.

Add-a-Fuse

If connecting power directly to a battery, use an inline 10A fuse (not included). Refer to the diagram below:

Before you are ready to power-up your Guardian™ for the first time make sure: you check all connections; your vehicle is in a clear location; and your antenna is temporarily resting or mounted. Make sure you connect the black wire to the vehicle frame or other grounding connection. Guardian™ will automatically turn-on when you connect to a regulated or unregulated power source capable of producing between 7.5v and 36vDC.

Page 15

Orion Guardian™ End User Operations Manual v2.8

GPS LED (Blue)

On Solid

One button is pressed or input is active

Flashing (every 0.1 second)

Initializing

Flashing (0.1 second on and 2.9 seconds off)

Has a GPS fix

Flashing (1 second on and 2 seconds off)

No GPS fix

GSM LED (Green)

On Solid

Signifies either an inbound or outbound voice telephony call

Flashing (every 0.1 second)

Initializing

Flashing (0.1 second on and 2.9 seconds off)

Connected to GSM network

Flashing (1 second on and 2 seconds off)

Out of Range

Turning-On Guardian™

Before you power-on Guardian™ for the first time, make sure you check all electrical, battery and other connections and assure that the indicated antennae face side of Guardian™ is properly directed toward the open sky. When external power is connected, such as a battery connection, Guardian™ will automatically turn-on. If everything is properly connected AND the SIM card was installed and properly configured, Guardian™ will begin transmitting data in about 3 minutes from powering up. Guardian™ provides blue and green LEDs to signify the status of the GPS and GPRS (or cellular modem), respectively. See the table below.

Turning-Off Guardian™

In the event you need to turn-off power to Guardian™, please do the following in order: 1) disconnect the 16-pin wiring harness that is plugged into the back of the Guardian™ controller, and 2) gently insert the end of a paper clip into the upper left hole on the face plate of your Guardian™ where you will push a button and hold it down for 3 to 5 seconds until the green and blue lights shut off.

If at any time both the green and blue LED lights on the front face of Guardian™ are no longer visible, then the unit is powered down.

Web Portal Navigation Menu

The Guardian™ main menu in the web portal enables quick and easy navigation to specific features. The web portal works with any Guardian™ version and associated sensors. The web portal can only address features where Guardian™ has been equipped with the required Guardian™ hardware and is properly connected and configured. However, since the Guardian™ web portal is a cloud-based system, any options and features added in the future can be managed within the web portal. The web portal menu structure is as follows:

Page 16

Orion Guardian™ End User Operations Manual v2.8

Menu Item

Description

HOME

Displays the first page a user sees after logging in. Note, some pages

contain a check box that says “Make Home Page” which directs the web

portal to display that particular page every time you first enter the web portal.

My Orion

Overview

EULA

End User License Agreement. By using the Guardian™ hardware or software, you agree to be bound by the terms and conditions of this Agreement.

Support

We are here to help make your Guardian™ experience awesome! Get our contact information if you need us.

My Profile

Set-up your profile, manage schedules, review licensing information, manage passwords, email, time zone.

ASSETS

My Assets

Summary of all your assets and their location, operational status, accumulated Hours of Service, usage, operator, and much more.

Dispatch

Track, monitor, and service your fleet through one simple interface.

Fleet Level

My Assets

Summary of all active an inactive Guardian™ units which may be in your fleet (We refer to fleet as the number of vehicles in your control have are equipped with Guardian™.

Active Alerts

Summary of all current active alerts for your fleet. Assign alert notifications to schedules and sensor events. Create, schedule, and send messages to individuals in your Contact list.

Sensor Hubs

Create and manage new controllers (sometimes referred to as hubs)

Asset / Hub Level

Summary

Summary data as reported by each individual hub you select.

History

History of commands invoked for each individual hub you select.

Configuration

Configure your individual hubs such as name, IP address, IMEI, DID, etc.

Reports

Generate multi-sensor graphical and tabular reports of data reported by your sensors. Export to XLSX, CSV, ASCII, PDF, XML, and other formats.

Commands

Send commands down to the hub to reconfigure or control I/O devices.

Sensor Level

Summary

Summary data as reported by each individual hub you select.

Alerts

Alert configurations specific to the sensor.

Configuration

Configure your individual hubs such as name, IP address, IMEI, DID, etc.

Reports

Generate graphical and tabular reports of data reported by your sensors. Export to XLSX, CSV, ASCII, PDF, XML, and other formats.

Page 17

Orion Guardian™ End User Operations Manual v2.8

ALERTS

Reporting

View your history of alert notifications to include date and time people were contacted, methods used, individual messages delivered, and triggering event.

Response Plans / Configuration

Manage individual plans that are used when a preselected event is triggered. Includes contacts, messages, and methods. You must have a Response Plan configured in order for you to receive notifications about specific events.

PEOPLE

Manage your friends, family, and associate contacts.

Contacts

Input the name, address, relationship, and contact information for your friends, family and associates. This information can be used in creating your Response Plans by listing those people that you want notified when a specific event occurs. You can also identify whether or not this contact can be used for automated notifications.

Groups

Create and manage groups of people such as clients, drivers, maintenance teams, employees, etc.

Activities

Guardian™ offers a simple Contact Relationship Manager (CRM) capability to identify activities and notes on individuals in your contact list.

VMRS

Manage maintenance with the Vehicle Maintenance Reporting System (available January 1, 2014)

Maintenance Plans

Create and manage separate Maintenance Plans that are defined by Maintenance Line Items.

Manage Hubs

Associate and manage Maintenance Plans with individual assets or your entire fleet.

Service Records

When a Maintenance Line Item is reached, it automatically creates a Service Record for that action.

Menu Item

Description

Dealer

Authorized Dealers can configure Guardian(s)™ specific to individual or fleet requirements. Once Guardians™ are configured and approved, the Dealer transfers program security control to the Administrator-Hub.

Administrator - Hub

Provides overall program and user controls for your Guardian™.

Fleet Manager

Provides for multiple Fleet Managers, each with their own set of individual or group Managers assigned.

Manager

Provides control of one or more Managers

Restricted

Has view-only rights access of assigned Guardians™

Rights Management

Guardian™ has a robust, object-level security model that lets users configure the specific program features, access, and usage for each individual user. The default security roles for Assets are provided in the table below. However, specific rights can be customized to meet any access control requirements. Contact your Guardian™ representative for more information.

Page 18

Orion Guardian™ End User Operations Manual v2.8

Home

My Orion

This page provides valuable information about transportation news, program updates, sensor innovation, and much more. Learn how others are using the advanced wireless sensor features to improve productivity and reduce costs.

EULA

By using the Guardian™ hardware or software, you agree to be bound by the terms and conditions of the End User License Agreement.

My Profile

ASSETS

My Assets

My Assets – Fleet Summary

The My Assets menu provides a summary view of you mobile powered and trailered assets at-a-glance. For additional information, click on the Asset name. The Columns feature allows you to customize the fields you wish to see and in what order.

Page 19

Orion Guardian™ End User Operations Manual v2.8

Page 20

Orion Guardian™ End User Operations Manual v2.8

My Assets Summary

Feature

Description

Assets

Identifies the mobile assets for which you have data access

Last Location

Last reported GPS location (geo-coded to nearest physical street address)

Ignition Status

Icon indicates whether the Ignition is on (green icon) or off (red icon). Alerts can be enabled for change in ignition status.

Ignition HOS

Hours of Service based on Ignition status. Essentially, HOS operation is similar to an electronic Hobbs meter. If a powered assets, Ignition HOS can serve as a compliance record monitoring the driver’s operational time. Alerts can be enabled when daily, weekly, or monthly thresholds are exceeded.

Ignition HSLS

Ignition Hours Since Last Service is based upon the difference between the current HOS and the HOS at the time of the last maintenance service. Alerts can be enabled for reaching HSLS thresholds.

Lockout Status

If your asset is equipped with a maintenance lock-out device, the availability or

readiness status of your asset is displayed here as “Available” (green icon) or “Unavailable” (red icon). Unavailable indicates that the asset is still being

serviced and is not ready for operational use.

Lockout HOS

Indicates the total Hours of Service that the asset has been in maintenance or service. Alerts can be enabled for reaching Lockout HOS thresholds.

Lockout HSLS

Lockout Hours Since Last Service is based upon the difference between the current HOS and the HOS at the time of the last maintenance service. Alerts can be enabled for reaching Lockout HSLS thresholds.

Battery Voltage

For powered assets or assets with a battery-powered electrical system, the battery voltage can be monitored. Alerts can be enabled for reaching low and high battery voltage thresholds.

Equipment Mileage

Displays total mileage on the asset. You can input and adjust starting mileage at any time.

Speed

For powered or towed assets, the speed can be monitored. Alerts can be enabled for reaching low and high speed (velocity) thresholds.

Equipment Info

You can enter the Make, Model, Year, and Serial Number to assist you in quickly finding and sorting all your assets.

Operator

Enter the primary operator as either an individual or company name.

Mileage Since Last Service

This value is automatically displayed based on your last service date and mileage reading.

CSFD

Count Since Fielded Date is the number of occurrences a sensor changes to an active state from the time it was fielded.

CSLU

Count Since Last Update is the number of occurrences a sensor changes to an active state from the last time it was updated.

Page 21

Orion Guardian™ End User Operations Manual v2.8

The My Assets nomenclature is highly configurable by clicking on the icon or any hyperlinked value such as illustrated below.

You will see the following Configuration screen display which allows you to change any of the icon images or naming convention.

Page 22

Orion Guardian™ End User Operations Manual v2.8

My Assets Active Alerts

Feature

Description

Assets

Identifies the mobile assets (that have been outfitted with Guardian™)

Sensor

Alerts can be associated with data generated by any sensor. You can have multiple alerts per sensor.

Response Plan

Each alert is defined by a response plan which you create. Response plans can be applied to any one or more alerts on any number of sensors.

Maximum # of Alerts

You can set the maximum number of alert notifications (up to 5) that will be received by you or individuals or groups you assign.

Interval (min)

You specify the time interval between each alert notification sent for each alarm.

Edit

You can directly edit the active alert.

Active Alerts

Whether you have one asset or a large fleet, you can see a summary display of all active alerts. You may have several alerts configured for each Guardian™. However, you may have only a few or no alerts that are active. For each active alert you will see the following:

Hub / Mobile Assets Summary

From the Asset Summary screen (above), you can select an individual hub and click on it to access additional information. At this level the information presented is specific to the selected hub. Data presented includes Summary data of all communication strings, History, Configuration, Reports, and Command for all sensors active on the selected hub. The Summary data (below) provides a timestamped list of all data strings communicated by the hub to the portal.

Page 23

Orion Guardian™ End User Operations Manual v2.8

The History tab presents a tabular format of all commands or critical communications sent by the hub (up to the portal) or by a user (down to the hub) for any sensor associated with the hub over a selected date range. This information is useful if your hub reporting or design parameters were changed at any time.

Page 24

Orion Guardian™ End User Operations Manual v2.8

The Configuration tab for the individual hub/asset lets you input information to help identify your asset. The MAN number and IMEI are provided by the factory and placed on Guardian™ before shipping. The default hub checkbox at the bottom of the page lets you identify which hub you want to use to replicate other configurations in the event you have multiple assets that are similarly configured.

The Reports tab provides a graphical and tabular presentation of the selected sensor or hub data. Select the period of performance you are interested in and click the filter button. You can also export the data in various formats by clicking on the save icon (disk image). Select the format you desire, then click the

icon.

Page 25

Orion Guardian™ End User Operations Manual v2.8

Scheduled Report Generation

On the Reports page (under the Summary tab), is a Schedule button that allows you to configure automated report generation and email to one or more accounts. Open the Schedule Report dialog box, and select your desired options. In the HTML text editor, you can create rich-text reports complete with images and hyperlinks. Also, under the Message header is a list of dynamic parameters that you can include in the body of your email. Just highlight the parameter you wish and drag over to the HTML editor box.

The available dynamic parameters are:

 ##DateTime## - the date and time of the report  ##Duration## - the period of the performance the report represents  ##HubName## - the name of the hub / asset  ##MaxAlerts## - the maximum number of alerts that may be set  ##RangeValue## - the value of the sensor (e.g., Speed reached = 72MPH)  ##SensorDescription## - the description of the sensor generating this report  ##SensorPort## - the port number of the sensor (e.g., DIN1)  ##UserName## - the logged in user name of the person generating the report

At the hub level, the Reports tab lets you select multiple sensors for graphically plotting and tabularizing the data against each other.

Page 26

Orion Guardian™ End User Operations Manual v2.8

The Command tab requires authorized use and enables control commands to be sent down to the hub. Depending upon the license and hub configuration, commands are available for sending a pulse or steady-state signal through one of the Digital or Analog outputs or reconfiguring the hub parameters such as reporting interval and sensor sensitivity.

Sensor Level

At this level the information presented is for the selected sensors associated with a selected hub. The sensor parameters include Summary, Alerts, Configuration, and Reports. These tabs are similar to those found at the hub level. Summary provides all data strings communicated for the specific sensor under examination. The Alerts tab itemizes all active alerts which can be set for the incoming sensor parameters. For example, if the sensor is measuring vehicle speed, then alerts can be set for a high threshold such at 70MPH, and if exceeded, would trigger an alert response plan (see Section Alerts).

The Configuration tab (below) presents design and configuration parameters specific to the selected sensor.

Page 27

Orion Guardian™ End User Operations Manual v2.8

The Reports tab provides options to present the accumulated sensor data in graphical and tabular formats. You can visualize data by using a pre-selected time period or input a selected date and time range of interest. The data can also be exported to XLSX, CSV, ASCII, PDF, XML, and other formats. Note, reports can be customized and scheduled for automated notification.

Page 28

Orion Guardian™ End User Operations Manual v2.8

You can search for nearby

facilities such as gas stations

GPS and Geospatial Information System Data

Unique to sensors is GPS data which includes latitude, longitude, speed, altitude and heading information. GPS information is presented similar to other sensors, in that there are Summary, Alerts, Configuration and Reports tabs. The GPS Reports tab presents the GPS data on Google Maps as illustrated below. Note, all Google Map API parameters are available for display and use.

Place your mouse cursor over a Google map marker to receive additional Information about that specific location (below):

Page 29

Orion Guardian™ End User Operations Manual v2.8

The Alerts tab (below) differs from the other sensor alerts in that it uses ingress and egress of preset geofence parameters as thresholds.

To create and manage geofencing parameters, click on the geofence button found under the Reports tab. While a geofence requires a minimum of 3 geographic points, Guardian™ enables you to create any shape such as following roads, borders, neighborhoods, fuel stations, restaurants, and even parking lots, to name just a few possibilities. To create a geofence, simple place your mouse cursor on a location on the Google map and click. Move to the next location and click again. The last mouse click must close the polygon you are creating (failure to do so will result in Guardian™ automatically closing the polygon which may not be what you wanted). Below is a simple 4-sided geofence.

Page 30

Orion Guardian™ End User Operations Manual v2.8

The geofence below illustrates a more complex geometry.

The geofence below follows Route 495 which is a highway around Washington, DC.

Dispatch

Guardian™ has a comprehensive, powerful resource management platform designed for fleet logistics to assist in productivity gains and reductions in total cost of operations/ownership. The Dispatch feature enables Fleet Managers (such as Heads of Households) to quickly locate their assets in a given location or across the globe. Assets requiring maintenance as identified by VMRS (Vehicle Maintenance

Page 31

Orion Guardian™ End User Operations Manual v2.8

Reporting System) can be paired with the nearest repair facility or truck. Dispatch also enables fleet dispatchers to assist drivers with directions and identification of Points of Interest such as fuel stops and restaurants. Referring to the image below, the Dispatch feature lets authorized users see a snapshot of where all vehicles (assets) are located.

In the image below, the map marker identifies a specific mobile asset location.

Page 32

Orion Guardian™ End User Operations Manual v2.8

The location marker has links for obtaining directions to or from the asset. These directions can be automatically sent to the driver, dispatcher, service truck or anyone else.

Page 33

Orion Guardian™ End User Operations Manual v2.8

Page 34

Orion Guardian™ End User Operations Manual v2.8

PEOPLE

Contacts

Guardian’s™ Contact Management feature is a comprehensive knowledge management system for storing and retrieving critical data and information on individuals, groups, businesses, vendors, partners and clients. Contact Management serves as an electronic address book, contact management system, customer relationship manager, and personal directory. Contact Management also provides security for supporting Human Resource personnel data. Users can utilize rapid entry, search and sort features to quickly create or locate information pertaining to any individual, groups, or entities.

The Contact List default page displays a list of individuals, groups and entities in alphabetical order by last name. Associated information such as affiliated organization, mailing address, telephone, fax and cell numbers, email address, website address, and status accompany each listing within the Contact List. In addition, tabs linking to other informational pages enable the capture of detailed information, notes, activities, alternate contacts, and group associations. Features are also provided to permit custom designed fields for capturing unique or desired information.

Notes & activities

Contact Details

Contact details include Primary Info, Alt Contact, and Alerts. To navigate between the categories, simply click on the tab with the appropriate label.

Page 35

Orion Guardian™ End User Operations Manual v2.8

ALERTS

History

The Alerts main menu has submenus for History and Response Plans. History allows you to view all alerts that were generated, who was contacted, what contact method was used, what Response Plan was used, and the message sent.

Response Plans

Users create individual Response Plans that can be used in one or more alerts. Response Plans are associated with sensor, hub, or other data that can trigger an alert. Dynamic parameters and the HTML Editor enable configuration of robust and informative Response Plans.

Page 36

Orion Guardian™ End User Operations Manual v2.8

When configuring a Response Plan that is associated with an Alert, you can include dynamic parameters in the body of your email or text message alert. Just highlight the parameter and drag into position in your text. The following dynamic parameters are available:

 ##Asset_Name## - name given to the asset  ##Color## - color of asset  ##DateTime## - the date and time of the report  ##Description## - input description of the asset  ##Duration## - the period of the performance the report represents  ##Equipment_Number## - number of the asset  ##GPSLocation## - the reported address of the asset at time the alert was generated  ##HubName## - optional name of asset  ##ID_Number## - identification number of the asset  ##IMEI## - machine number of the controller given by the factory  ##License_Plate## - if a trailered asset  ##Make## - manufacturer’s make  ##MaxAlerts## - the maximum number of alerts that may be set  ##Model## - manufacturer’s model name or number

Page 37

Orion Guardian™ End User Operations Manual v2.8

 ##Operator## - name of the company or individual responsible for operating the asset  ##RangeValue## - the value of the sensor (e.g., Speed reached = 72MPH)  ##ResponsePlan## - the name of the response plan  ##SensorAddress## - the identification of the sensor address (e.g., DIN4)  ##SensorDescription## - the description of the sensor generating this report  ##StartDateTime## - the starting date and time the asset became operational  ##State_of_Registration## - state in which asset is registered (US only)  ##TriggerValue## - the sensor value at the time the alert was generated  ##Type## - type of asset  ##UserName## - the logged in user name of the person generating the report  ##Year## - the year the asset was manufactured

We strive to provide you with the most comprehensive and reliable wireless monitoring, tracking, and control solutions available on the market today and thank you for using our products and services. If you have any questions regarding Guardian™ sales, operations, or support, you may contact us through our web form at: http://www.OrionVIS.com/ContactUs.aspx.

Orion Guardian Operation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual