Orion 3000 User Manual
Orion 3000
Wireless LAN Cable Modem
User’s Guide
Rev. 1.2a
Firmware revision: 5.8.2004
April 14
th
, 2003
Contents
1. BEFORE YOU BEGIN ...........................................................................................................5
Understand the Wireless Cable Modem’s Features .......................................................................................... 5
Contact Your Local Cable Operator................................................................................................................... 6
Prepare Your Area for Wireless Cable Modem Installation ............................................................................ 6
Gather Supplied and Required Items................................................................................................................. 6
2. INSTALLING THE MODEM USING WIRELESS.............................................................8
Installing the Hardware ....................................................................................................................................... 8
Troubleshooting the Wireless Installation.......................................................................................................... 8
3. INSTALLING THE WIRELESS CABLE MODEM USING THE USB PORT...............9
Installing the Hardware ..................................................................................................................................... 12
Installing the Software Drivers.......................................................................................................................... 12
Installing the Software Drivers in Windows 98 SE Operating System......................................................... 12
Installing the Software Drivers in Windows Me Operating System............................................................. 17
Installing the Software Drivers in Windows 2000 Operating System........................................................... 20
Installing the Software Drivers in Windows XP Operating System.............................................................. 23
Troubleshooting the USB Installation............................................................................................................... 25
Uninstalling the USB Driver .............................................................................................................................. 27
4. INSTALLING THE MODEM USING THE ETHERNET PORT...................................27
Installing the Hardware ..................................................................................................................................... 28
Troubleshooting the Ethernet Installation ....................................................................................................... 28
5. WIRELESS CABLE MODEM LEDS AND CONNECTORS .........................................29
LEDs on the Front of the Modem ..................................................................................................................... 29
Connectors on the Back of the Modem............................................................................................................. 30
6. PRODUCT SPECIFICATIONS..........................................................................................31
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7. TELNET COMMANDS.......................................................................................................33
Debug.................................................................................................................................................................... 35
Image .................................................................................................................................................................... 35
Ping ....................................................................................................................................................................... 36
Password .............................................................................................................................................................. 36
User-Level ............................................................................................................................................................ 37
Show...................................................................................................................................................................... 37
NVRAM................................................................................................................................................................ 44
TFTP..................................................................................................................................................................... 44
DHCP.................................................................................................................................................................... 44
Interfaces.............................................................................................................................................................. 46
NAT ....................................................................................................................................................................... 48
One to one mapping ..................................................................................................................................49
Port forwarding setting ............................................................................................................................ 49
NAT static ip ..............................................................................................................................................50
NAT static gateway ................................................................................................................................... 51
Management ........................................................................................................................................................ 51
8. WEB USER INTERFACE ..................................................................................................54
Accessing the Web User Interface ..................................................................................................................... 54
Web User Interface Home Page......................................................................................................................... 54
Cable Modem Information ................................................................................................................................ 54
Cable Modem Status........................................................................................................................................... 55
Downstream ......................................................................................................................................................... 56
Upstream .............................................................................................................................................................. 56
Upstream Burst ................................................................................................................................................... 57
Operation Parameters ........................................................................................................................................ 57
Event Log ............................................................................................................................................................. 58
Wireless Configuration....................................................................................................................................... 59
SSID ............................................................................................................................................................ 59
Host.............................................................................................................................................................59
Channel ......................................................................................................................................................59
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Security WEP ............................................................................................................................................ 59
WEP Key .................................................................................................................................................... 60
Access Permission ..................................................................................................................................... 60
Submit ........................................................................................................................................................60
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1. Before You Begin
Your new wireless cable modem provides high-speed wireless access to the Internet by using
IEEE 802.11b wireless standard and an active Internet Connection through your cable
service provider. This user guide describes how to set up and use the wireless cable modem.
Before installing the wireless cable modem, you should read this user guide to ensure proper
wireless cable modem operation.
Understand the Wireless Cable Modem’s Features
Your wireless cable modem has the following features to help you access and use the Internet:
• Wireless connectivity means that you can use your PC just about anywhere in your
home.
• 802.11b compliance ensures interoperability with other 802.11b compliant devices
• Your wireless cable modem supports transmission rates of 11, 5.5, 2, and 1 Mbps. If
the signal becomes weak, your wireless cable modem will automatically fall back to
the optimal transmission rate.
• Two-way design allows the wireless cable modem to send and receive data over the
cable television network.
• Cable bandwidth allows data rates of up to 38 megabits per second (Mbps)*, which is
faster than analog modems, integrated services digital network (ISDN), or asymmetric
digital subscriber line (ADSL).
• Using your cable line means that the wireless cable modem is always on, always
connected, and doesn’t tie up your phone line.
• Plug-and-play operation through universal serial bus (USB) ensures easy setup and
installation.
• Data Over Cable Service Interface Specification (DOCSIS) compliance ensures
interoperability with DOCSIS compliant cable operators.
*NOTE: Speeds may vary based on the following factors:
• Computer equipment including available RAM and processor speed
• Software applications utilizing your computer’s resources
• Network traffic depending on the time of day
• Limitations set by your Cable Service Provider
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Contact Your Local Cable Operator
Before installing you new wireless cable modem, you must contact your local cable service
provider to activate your Internet account. Be sure to have the wireless cable modem’s MAC
address available, which can be found on the underside of the wireless cable modem.
Prepare Your Area for Wireless Cable Modem Installation
Before installing your wireless cable modem, you should first prepare your area. To do this:
1. Locate your cable outlet and ensure that it is located within proper distance of your
wireless cable modem and computer. Be sure not to bend the cable as this may strain
the connector and cause damage.
2. Place wireless cable modem as high as possible. Allow sufficient airflow around the
wireless cable modem to prevent overheating.
3. Place wireless cable modem and wireless clients in open areas or far away from
transformers, heavy-duty motors, microware ovens, refrigerators, fluorescent lights,
and other manufacturing equipment.
4. Ensure that the temperature in the room where the wireless cable modem will be
operating is between 0 and 40°C (32 and 104°F)
5. The wireless signal may be weaker after it has passed through metal, concrete, brick,
walls, or floors. Also, make sure that the wireless cable modem and wireless adapters
are positioned so that the signal will travel straight through a wall or ceiling for better
reception. For example, a wall that is 1 foot thick, at a 45-degree angle appears to be
almost 2 feet thick.
Gather Supplied and Required Items
You will use a variety of items to install your wireless cable modem. Some of the items are
supplied with your wireless cable modem.
Supplied
Verify that these items were included in the cable modem’s package:
• Wireless cable modem
• Power adapter
• USB cable (1.5m)
• Ethernet cable (1.8m)
• CD containing:
¾ USB drivers
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¾ Wireless client drivers
¾ Wireless LAN Utility
¾ This user guide
Not Supplied
Verify that these items are available before beginning the installation:
• If using the wireless cable modem’s USB port:
o A PC running Windows 98 Second Edition (SE), Windows Me, Windows 2000,
or Windows XP. The cable modem’s USB setup does not support the Macintosh
operating system, Windows 98 First Edition, and NT.
o Windows 98 SE, Windows Me, Windows 2000, or Windows XP CD or diskettes.
o An active USB port on your PC.
• If using the wireless cable modem’s Ethernet port:
o A PC running Windows 95 (or later) operating system or a Macintosh computer
running system 7.6 (or later) operating system
o An active Ethernet port on your PC or Macintosh
• If using the wireless cable modem’s Wireless feature:
o A PC running Windows 95 (or later) operating system or a Macintosh computer
running system 7.6 (or later) operating system
o An active wireless client on your PC or Macintosh
Be sure to follow the instructions provided for the port that you want to use.
Using the Wireless feature of your wireless cable modem is the simplest and quickest way to
connect your PC or MAC to the Internet. All you need is an 802.11b wireless client that is
connected to your PC or MAC. Depending on your cable service provider, you may be able
to connect multiple wireless clients to your wireless cable modem.
Using the USB port allows you to install the wireless cable modem more quickly and easily
than using the Ethernet port, because you do not have to install and configure a network
interface card (NIC).
USB, however, only enables you to connect one computer to the wireless cable modem.
Using the Ethernet port allows you connect multiple computers to a wireless cable modem
through the use of additional equipment which is not included. Please contact your cable
service provider for more information on using multiple computers.
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Chapter 2 provides instructions for installing your wireless cable modem using the Wireless
feature.
Chapter 3 provides instructions for installing your wireless cable modem using the USB port.
Chapter 4 provides instructions for installing your wireless cable modem using the Ethernet
port.
2. Installing the Modem Using Wireless
This chapter explains the process for installing your wireless cable modem using the wireless
feature. First you will install the hardware (wireless cable modem, wireless client (not
included), coax cable (not included), and power adapter).
Installing the Hardware
This section explains how to connect the wireless cable modem to the computer, wall cable
outlet, and electrical outlet. To install the hardware:
1. Power off the computer
2. Connect one end of the coaxial cable to the wireless cable modem’s cable connector.
Connect the other end of the coaxial cable to the cable wall outlet. Be sure not to bend
or over tighten the cables as this may strain the connector and cause damage. If you
plan to connect the wireless cable modem and television to the same wall outlet, you
must use a cable line splitter (not included).
3. Plug the wireless cable modem’s power adapter into the wireless cable modem’s
power jack and into an electrical outlet or surge protector.
4. Follow the installation and configuration instructions included with your wireless
client.
5. You are now ready to use your cable modem.
Troubleshooting the Wireless Installation
The WLAN LINK LED is not lit.
• Verify that your Wireless PC Card or Wireless USB client is properly connected to
your computer.
• Try positioning the computer closer to the wireless cable modem. The wireless signal
may be weaker after it has passed through metal, concrete, brick, walls, or floors.
Make sure that the wireless cable modem and wireless adapters are positioned so that
the signal will travel straight through a wall or ceiling for better reception. For
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example, a wall that is 1 foot thick, at a 45-degree angle appears to be almost 2 feet
thick.
• Make sure PC's wireless client is connecting to right WLCM. Check the SSID of the
WLCM and wireless client.
3. Installing the Wireless Cable Modem Using the USB Port
This chapter explains the process for installing your cable modem using the USB port. First,
you will install the hardware (cable modem, USB cable, coax cable, and power adapter). You
will then install the cable modem drivers and verify that the modem is functioning properly.
NOTE: The cable modem’s USB setup does not support the Macintosh
Windows 95 & NT.
Using the USB port allows you to install the cable modem more quickly and easily than using
the Ethernet port, because you do not have to install and configure a network interface card
(NIC).
USB, however, only enables you to connect one computer to the cable modem. Using the
Ethernet port allows to you connect multiple computers to a cable modem through the use of
additional equipment which is not included. Please contact your cable service provider for
more information on using multiple computers.
operating system,
Installing the Software Drivers Before Hardware Connection
CAUTION: You should run the “Setup.exe” program first before you connect USB
cable to PC.
To install the cable modem software drivers using the Windows operating system:
1. Double click the “Setup.exe” program in the CD.
2. Then the “Choose Setup Language” screen appears. You can choose the language you
need and click “OK”.
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3. You will see the following Welcome screen.
4. Click “Next>”. You will see the following Start screen.
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5. Click “Next>”. You will see the following ‘Complete’ screen.
6. Click “Finish”. You will see below screen, and then select ‘Yes.’ Now you can connect the
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USB cable to the PC by following next section instructions.
Installing the Hardware
This section explains how to connect the cable modem to the computer, wall outlet, and
electrical outlet.
To install the hardware:
1. Power off the computer
2. Connect one end of the coaxial cable to the cable modem’s cable connector. Connect
the other end of the coaxial cable to the cable wall outlet. Be sure not to bend or over
tighten the cables as this may strain the connector and cause damage. If you plan to
connect the cable modem and television to the same wall outlet, you must use a cable
line splitter (not included).
3. Connect one end of the USB cable to the cable modem’s USB port and the other end of
the cable to the USB port on the PC.
4. Plug the cable modem’s power adapter into the cable modem’s power jack and into a
wall outlet or surge protector.
5. You are now ready to install the software drivers.
Installing the Software Drivers
This section explains how to install the software drivers that your PC requires for the cable
modem to operate.
Installing the Software Drivers in Windows 98 SE Operating System
CAUTION: You must install the drivers located on the CD that ships with your cable
modem. If you use the default Windows-supplied software drivers, you will not be able
to properly install the cable modem.
To install the cable modem software drivers using the Windows 98 operating system:
1. Power on your PC. After your computer boots, Windows detects the cable modem.
The Found New Hardware screen appears, followed by the Add New Hardware
Wizard screen.
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2. Insert the CD into the PC’s CD-ROM and click Next. You will see the following
screen.
3. Select Search for the best driver for your device (Recommended). Then select Next.
You will see the following screen.
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4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive.
Click Next to have Windows search for the necessary driver files. You will see the
following.
5. Select the updated driver (Recommended) Ambit USB Cable Modem and click next.
You will see the following screen.
CAUTION: You must verify that Ambit USB Cable Modem appears on the screen.
If USB Composite Device appears, you must click Back twice and specify the
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correct location of the driver files. DO NOT proceed if USB Composite Device is
displayed in the above window. Contact your cable provider for further assistance.
6. Click Next. The computer automatically installs the necessary driver files. You may
see the following screen.
7. If the above screen appears, you must insert the Windows 98 CD so that Windows
can copy the remaining files.
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8. After files copying is done, you will see the following screen:
9. Click Finish to complete the installation. You will see the following screen.
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10. Choose Yes to restart your computer.
11. After the computer is rebooted, verify that the USB LED is lit on the front of you
cable modem. If not, refer to the troubleshooting section later in this chapter.
Installing the Software Drivers in Windows Me Operating System
To install the cable modem software drivers using the Windows Me operating system:
1. Power on your PC. After your computer boots, Windows detects the cable modem.
The Found New Hardware screen appears, followed by the Found New Hardware
Wizard screen.
2. Insert the CD into the PC’s CD-ROM and click Next. You will see the following
screen.
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3. Select Automatic search for a better driver (Recommended) and click Next. The
computer automatically copies the necessary driver files from the CD. You will see
the following screen.
4. Click Next. The computer automatically installs the necessary driver files.
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