9 Troubleshooting and remedial actions
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Phenomenon Possible cause Remedial action
Motor operation is
unstable.
Pulse input line connection
error
• Check the controller and
driver connections.
• Check the pulse input
specifications (voltage and
width).
Slow motor start
(self-starting operation)
Effect of the smooth drive
function
Disable the smooth drive
function and check the
operation.
The centers of the motor’
output shaft and load shaft
are not aligned
Check the connection
condition of the motor output
shaft and load shaft.
The load or load fluctuation
is too high
Check for large load
fluctuations during motor
operation. If adjusting the
motor’s operating speed to
low and high torque eliminates
the problem, it is necessary to
review the load conditions.
The speed of the starting
pulse is too high
Lower the speed of the
starting pulse and set it again
to a speed at which stable
starting is possible.
The acceleration
(deceleration) time is too
short
Lengthen the acceleration
(deceleration) time in order to
reset it to a time at which
stable starting is possible.
Loss of synchronization
during acceleration or
running
Electrical noise Check running with only the
motor, driver and required
controller. If the impact of
noise is recognized, take
countermeasures, such as
rewiring for greater distance
from the noise source,
changing the signal cables to
shielded wire, or mounting a
ferrite core.
Mistake in switching C/S
(step angle switching) input
Check the C/S input switching
state.
Wrong step angle settings Check the settings of the step
angle setting switches
[DATA1] and [DATA2].
Motor does not move
the set amount.
Pulse output count is too low
or too high
Check whether or not the
number of pulses required for
operation at the set step angle
are being output.