Orient BTP-R880NP User Manual

USER’S MANUAL
Receipt Printer
BTP-R880NP
Shandong New Beiyang Information Technology Co., Ltd
BTP-R880NP User’s Manual
1
Declaration
Information in this document is subject to change without notice. SHANDONG NEW BEIYANG
INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to
improve products as new technology, components, software, and firmware become available. If users need
further data about this product or have any doubt about safety issues that might arise from using it, please
feel free to contact your local dealer.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose without the express written permission of SNBC.
Copyright
Copyright © 2013 by SNBC
Printed in China
Version 1.2
Trademarks
Our registered trademarks: and
Warning and Caution
Warning: Items shall be strictly followed to avoid damages to body and devices.
Caution: Items with important information and prompts for operating the printer.
The control system of SNBC has been approved of the following certification:
ISO9001 quality control system certification
ISO14001 environmental control system certification
OHSAS18001 profession health safety control system certification
IECQ QC080000 hazardous material process control system certification
BTP-R880NP User’s Manual
2
General Safety Information
Before installing and using the printer, please read the following items carefully.
1. Safety instructions
Don’t touch the tear bar of printer.
The print head is a thermal element and it is at high temperature during printing or just after
operation, therefore please do not touch it and its peripherals for safety reasons.
The thermal head is an ESD-sensitive device. To prevent damage, do not touch either its
printing part or connecting parts.
2. Caution
1) Install the printer on a flat and stable place.
2) Reserve adequate space around the printer so that convenient operation and maintenance can be
performed.
3) Keep the printer away from water source.
4) Do not use or store the printer in a place exposed to heat of fire, moisture, serious pollution and direct
sunlight.
5) Do not place the printer on a place exposed to vibration or impact.
6) No dew condensation is allowed to the printer. In case of such condensation, do not turn on the power
until it has completely evaporated.
7) Connect the DC adapter to an appropriate grounding outlet. Avoid sharing a single electrical with large
power motors and other devices that may cause the fluctuation in voltage.
8) Disconnect the DC adapter when the printer is not used for a long time.
9) Don’t spill water or other materials on the printer. If this happens, turn off the power immediately.
10) Do not allow the printer to start printing when there is no recording paper installed, otherwise the print
head and platen roller will be damaged.
11) To ensure quality print and normal lifetime, use recommended or good quality paper.
12) Shut down the printer when connecting or disconnecting interfaces connectors to avoid damage to the
control board.
13) Set the print darkness to a lower grade as long as the print quality is acceptable. This will help to keep
the print head durable.
14) The printer should only be disassembled or repaired by a technician, who is certified by the
manufacturer.
15) Keep this manual safe and at hand for ready reference.
16) The following content about cutter only applies to printers with cutter.
BTP-R880NP User’s Manual
3
Contents
1INTRODUCTION ............................................................................................................................................. 1
1.1
OUTLINE ........................................................................................................................................................ 1
1.2
FEATURES ..................................................................................................................................................... 1
1.3
MODEL CLASSIFICAT I O N ................................................................................................................................. 1
2SPECIFICATIONS ........................................................................................................................................... 2
2.1
MAIN SPECIFICATION ...................................................................................................................................... 2
2.2
CUTTER SPECIFICATION ................................................................................................................................. 3
2.3
PAPER SPECIFICATION ................................................................................................................................... 3
2.4
PRINT AND TEAR OFF POSITION ....................................................................................................................... 5
3 OUTLINE AND COMPONENTS ........................................................................................................................ 6
3.1
OUTLINE AND PARTS ...................................................................................................................................... 6
3.2
ERROR LED AND BUZZERS ............................................................................................................................ 7
4 INSTALLATION .................................................................................................................................................. 8
4.1
UNPACKING ................................................................................................................................................... 8
4.2
PRINTER INSTALLATION .................................................................................................................................. 8
4.3
CONNECTING THE POWER ADAPTER ............................................................................................................... 9
4.4
CONNECTING INTERFACE CABLE ..................................................................................................................... 9
4.5
CONNECTING USB INTERFACE CABLE ............................................................................................................. 9
4.6
CONNECTING THE CASH DRAWER .................................................................................................................. 9
4.7
PAPER ROLL LOADING..................................................................................................................................... 9
4.8
PAPER NEAR END ADJUSTMENT ..................................................................................................................... 11
4.9
POWER ON PRINTER AND PRINT SELF-TEST PAGE .......................................................................................... 12
5 PRINTER MAINTENANCE .............................................................................................................................. 13
5.1
PRINT HEAD AND ROLLER CLEANING .............................................................................................................. 13
5.2
MARK SENSOR CLEANING ............................................................................................................................. 13
5.3
CLEAR PAPER JAM ........................................................................................................................................ 13
6 INTERFACE SIGNAL ...................................................................................................................................... 15
6.1P
ARALLEL INTERFACE .................................................................................................................................... 15
6.2
RS-232 SERIAL INTERFACE .......................................................................................................................... 16
6.3
USB INTERFACE .......................................................................................................................................... 16
BTP-R880NP User’s Manual
4
6.4 ETHERNET INTERFACE .................................................................................................................................. 16
6.5
WLAN INTERFACE ....................................................................................................................................... 17
6.6
POWER INTERFACE DEFINITION ..................................................................................................................... 18
6.7
CASHDRAWER INTERFACE SIGNAL DEFINITION ............................................................................................... 18
7 TROUBLESHOOTING ..................................................................................................................................... 19
7.1
PRINTER DOESNT WORK .............................................................................................................................. 19
7.2
ERROR LED AND BUZZER ............................................................................................................................ 19
7.3
PROBLEMS DURING PRINTING ....................................................................................................................... 19
8. ACCESSORIES .............................................................................................................................................. 20
8.1
SPILL PROOF COVER .................................................................................................................................... 20
8.2
HERALD – KITCHEN ALARM SYSTEM ............................................................................................................ 20
8.3
POWER SUPPLY CASE ................................................................................................................................ 20
8.4
WALL MOUNTING ......................................................................................................................................... 20
8.5
CABLE FOR POWEREDUSB CONNECTIONS ................................................................................................... 22
9. POWER MANAGEMENT ............................................................................................................................... 23
APPENDIX A: CONFIGURATION SETTING FUNCTION ................................................................................. 24
BTP-R880NP User’s Manual
- 1 -
1Introduction
1.1 Outline
BTP-R880NP is a high performance thermal printer, which can be widely used for real-time printing
application, such as POS system, restaurant system, ATM, etc.
BTP-R880NP can be connected with other devices via parallel interface, serial interface, USB,
Ethernet or WIFI and is available for WINDOWS 2000/XP/Server 2003/VISTA/WIN7/ Server2008,
Linux and MAC.
1.2 Features
Low noise, high printing speed
◇ Easy paper loading
◇ Easy use and maintenance
Marked paper and continuous paper available
Compatible with various wide paper
Cutting paper automatically
Cash drawer control connector
Communication connector optional
ESC/POS compatible
Volume of buzzer on-board can be adjusted
◇ Save paper function
Low consumption design(Min. lower than 1W)
1.3 Model Classification
BTP-R880NP X X
a b
a Interface module (daughter boards)
R3:RS232 (DB25) (Standard configuration for Serial interface)
R5:RS-485(DB25)
R6:RS-485(RJ11)
R8:RS-485(RJ45)
P5:IEEE1284 (DB36 CENTRONICS)(Standard configuration for Parallel interface)
U2:PoweredUSB
E:Ethernet
W:Wifi
b Color
I: Ivory
B: Black
BTP-R880NP User’s Manual
- 2 -
2Specifications
2.1 Main specification
Item Specification
Color Black or Ivory
Printing
Print Method Direct Thermal
Resolution 203 × 180 DPI(standard)
Paper width 57.5/69.5/76/80/82.5mm
Print width Max. 80mm
Print speed
Standard: Max 230mm/s
Gray scale print speed:Max.150mm/s
Two-color print speed: Max. 120mm/s
Flash capability 2M / 4M (selectable, according to different font library)
Flash LOGO Max. 512 K bytes
Data buffer 64 K bytes,4 K bytes or 45 bytes
Interface
Fixed on
board
USB2.0(Full Speed)
Optional
Serial (RS-232/485)
Parallel(IEEE1284)
10/100M Ethernet
Wifi
Printer Status Detection
Top cover position, Paper end, Paper near end ,Print head
overheating, Print voltage
Barcode
1D:UPC-A,UPC-E ,JAN8 (EAN8),JAN13 (EAN13), CODE 39,CODE
93,CODE 128, ITF,CODABAR
2D:PDF417,QR,Maxicode
GS1 Databar
Fonts Type Font A 12 24,Font B 9 17 ,kanji 24 24
Characters
95 Alphanumeric,
13 types International characters
128 x 56 graphics
Traditional/Simplified Chinese, Japanese, Korean (optional)
Command Emulation Supported ESC/POS™
Paper
Paper type Continuous paper, Marked paper
Paper OD Max 83mm
Paper thickness 0.06mm~0.1mm
Power
Supply
Input 100-240VAC, 50-60Hz
Output 24V ± 5%V DC, 2.15/2.5A
External Only Power Adapter
Safety Standards UL, CB, , TUV/GS, CE,CCC,FCC,CISPR
Human-
Power switch Micro switch
BTP-R880NP User’s Manual
- 3 -
Machine
Interface
Button FEED button
LED POWER LED, ERROR LED
Buzzer Built-inInternal Buzzer, the volume can be adjusted.
Reliability
Lifetime of print head 150 km(standard test condition)
Lifetime of cutter 1,500,000 cuts(standard test condition)
MCBF 60,000,000 lines
MTBF 360,000 hours
Operation condition 5°C to 45°C, 20% to 90%RH (40°C)
Storage condition -40°C to 60°C, 20% to 93%RH (40°C)
Dimension 200 L x 145 W x 145 H (mm)
Weight Approx 1.7Kg
Functions
Cash drawer 2 drives
Feed button config Support(config the printer without computer)
Two-color printing Support
Right-up-side Support
Water mark Support
Gray scale Support
Optional Accessories Spill proof Cover, Herald, Power Adapter Cover
Driver OS
Win2000(32), WinServer2003(32&64), WinServer2008(32&64),
WinXP(32&64), WinVISTA(32&64), Win7(32&64),
Linux CUPS,
MAC Support
OPOS, JavaPOS
Software
Printer Utility(include EEPROMset, LOGO download, customized
codepage)
2.2 Cutter Specification
Item Parameter Note
Cutter type Slide cutter Cutting time 500ms The time that one cut takes Cutting interval 3s 20 times/min. (Max.)
Paper type 0.060.1mm
Thermal paper or paper with the same thickness
Operation voltage 24VDC Max. dynamic current 1.5A 24VDC
Cutter lifetime
1,500,000 cuts (reference paper with thickness of 0.06 mm)
Full or partial cuts
Full cut: Cut off the paper completely
Partial cut: 2 mm paper left in middle
2.3 Paper Specification
2.3.1 Continuous paper
BTP-R880NP User’s Manual
- 4 -
Paper type: Continuous thermal paper
Paper supply method: Paper roll
Paper width: 82.5±0.5mm,80±0.5mm, 76±0.5 mm,69.5±0.5mm 57±0.5mm
Paper thickness: 0.06mm-0.1mm
Thermal senstive layer: Outside
Paper roll specifications OD(MAX):ф83mm
Recommended reference paper:
Paper type Manufacturer
TF50KS-E2C,TF50KS-E Nippon Paper Industries Co., Ltd.
F70NA FUJI PHOTO FILM Co., Ltd.
F240AC/F220-VP,
FV230A1,PA220AG,
HP220A
Mitsubishi Paper Mill Co., Ltd.
PD150R, PD160R OJI Paper Co., Ltd.
F5041, F5051, P5045,
P5055
Mitsubishi HitTec Paper Flensburg
GmbH
KF50, KP440 Kanzan Spezialpapiere GmbH
KT55F20, KT58F20, KT55HS Papier-fabrik August Koehler AG
P300, P350, P530 Kanzaki Specialty Paper
Caution:
Please use the recommended reference paper type or its equivalents. Using the lower quality
paper types might affect the print quality and shorten print-head life.
If the paper is contaminated by chemical or oil, it may discolor or lose heat sensitivity at the
polluted spot.
Do not rub the paper surface strongly against hard objects, otherwise it may discolor.
When the temperature goes up to 70 degrees centigrade, paper will discolor.
Don’t use or store paper under high temperature, high humidity and strong light conditions.
2.3.2 Mark paper
In mark paper mode, BTP-R880NP determines the cut position and the initial printing position by
referencing the position of the black mark. Black marked paper should meet the following requirement
besides that of standard paper.
3mm≤L
1
(mark width)≤13mm.
L
2
(mark length) 10mm.
20mmL
3
(distance between two marks) <500mm.
Mark position: left side (only 80mm paper available) or middle of paper.
Reflectivity: The reflectivity of the black mark must be less than 15% while the reflectivity of the
paper itself exceeds 85%. There shall be no printed objects like text and images in the area
between the black marks.
BTP-R880NP User’s Manual
- 5 -
Caution:
The printer will measure the marks during the printing or feeding process. If the lengths of the mark (L1)
is larger than the default value (default: 13mm), the printer will give a paper-end alarm.
2.4 Print and tear off position
2.4.1 Print position
L1: Paper holder width: 83.5±0.5mm
L2:Max Print width: 80mm
L3: Distance between left end of print-head and left side of paper house (Fixed) 1.75±1mm
L4:Distance between right end of print-head and right side of paper house(Fixed) 1.75±1mm
L5: Left margin (default:7mm)
L6: Print area width. Can set by command (See Programming Manual)
L7: Right margin (default: 9mm)
2.4.2 Tear off position
L1 (Distance between Top printing line and Auto cutting position): about 28mm
L2 (Distance between Top printing line and Tear off position): about 11.6mm
BTP-R880NP User’s Manual
- 6 -
3 Outline and components
3.1 Outline and Parts
1—Power LED
2—Error LED
3—Feed button
4—Tear bar
5—Top cover latch
6—Cutter cover
7—Middle cover
8—Power switch
9—Bottom cover
10—LOGO
plate
11—Top cover
12—To p -cover-open sensor
13—Paper sensor
14—Paper guide
15—Paper near-end sensor
16—Printer platen
17—Power connector
18—Cash drawer connector
19—USB connector
20—Interface connector
Functions of parts:
a- Power Indicator (1)
Indicating power status (ON/OFF).
b- Error indicator (2)
Indicating some error status. Under normal conditions, ERROR LED is always off. Under some error
conditions (e.g. paper end), ERROR LED will flash.
c- Feed button (3)
Feed paper function
Printer will feed paper when the FEED BUTTON is pressed down under normal condition. Printer will
feed long length paper if keeps pressing down the button.
Print self-test page
Press down FEED button while turn on the power, the printer will print out self-test page, including print
length, print width, print speed and so on.
Enter button config function
Press down FEED button while turn on the power, the printer will print out self-test page.
Printer will stay in pause state after cutting paper (ERROR LED flashes).Then keep pressing FEED
button, the printer will enter button config mode.
Loading...
+ 23 hidden pages