Read all instructions carefully, and keep for future reference.
Safety.
ENGLISH
General Warnings
IMPORTANT SAFETY INSTRUCTIONS!
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
ARNING To reduce the risk of fire, electric shock, or injury:
W
Do not leave appliance unattended when plugged in. Unplug from outlet when not in use and before servicing.
•
Do not use outdoors or on wet surfaces.
•
• Do not operate the unit while in the upright and locked position.
• Do not let the unit run while in any one stationary position for any period of time. Keep the unit moving while
in operation.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged,
left outdoors, or dropped into water, return it to a service center or call customer service at:
US: 1-800-989-3535 Canada: 1-888-676-7325
• Do not pull or carry by cord, use cord as a handle, close door on cord, or pull cord around sharp edges
or corners.
Keep cord away from heated surfaces.
•
• Do not run appliance over cord.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair
and anything that may reduce air flow.
• Keep hair, loose clothing, fingers and all parts of body away from openings and moving parts.
• Do not use to pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without filter bag assembly in place.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids, such as gasoline or lighter fluid, or use in areas where
they may be present.
• Do not use appliance in an enclosed space where flammable, explosive or toxic vapors are given off by oil base
paint, paint thinner, some mothproofing substances, or in an area where flammable dust is present.
• Do not pick up toxic material such as chlorine bleach, drain cleaner, gasoline, etc. with this appliance.
• Use caution when vacuuming over area rug edges and fringe.
Enjoy.
Call.
Click.
Visit.
SAVE THESE INSTRUCTIONS
Household Use Only
A polarized plug has one rounded prong and one straight prong.
The rounded end goes into the longest socket slot.
To reduce the risk of electric shock, this equipment has a polarized plug
(one blade is wider than the other). This plug will fit in a polarized outlet
only one way. If the plug does not fit fully in the outlet, reverse the plug.
If it still does not fit, contact qualif
Do not alter the plug in any way.
Thank you for purchasing our top-of-the-line Oreck XL21
upright Oreck has ever developed. The XL21 features a 21-year warranty, free tune-ups for 21 years, high speed for
cleaning carpet and low speed for cleaning bare floors. The HEPA-Celoc
particles including pollen, mold spores and pet dander. And because it's an Oreck, it will restore the nap of your
pet the v
car
irst time you use it.
ery f
T
o speak with an Oreck representative call:
1-800-989-3535 Canada: 1-888-676-7325
USA:
On the w
V
888-or
eb, point and click at:
isit us in person at one of o
eckstore
ied personnel to install the proper outlet.
.oreck.com
www
er
v
450 store locations.
(888-673-2578) or visit www
.oreckstore.com
®
upright vacuum cleaner. It is the quietest, most powerful
31
32 Power Head
33 Disposable Filter Dust Bag
34 Duster Loop
d
11
12
33
13
10
1
2
3
4
5
6
17
7
8
16
18
9
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8
14
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ENGLISH
Assembling the XL21 Handle Tube
Align slot in handle tube with tab in connector. Insert the handle tube into connector.
1
Tighten collar at base of handle tube onto the connector until it locks, “snaps”.
nap cord assembly into the cord clip located on the left side of the collar.
S
2
eave excess cord at the power head to allow movement.
L
Operating the XL21
Make sure disposable paper filter dust bag is in place. DO NOT operate the cleaner
without a paper filter dust bag. Plug the power cord into an electrical outlet and press the
On Low (
3
4
5
6
7
ll
) - On High (
llll
) - OFF (
OO
) switch on handle assembly when ready to operate.
Up-Position Lock - Place foot on power head and lean handle back gently to
release lock for vacuum use. Return handle to the full upright position to engage
ock.
ote:Do not operate the unit while in the upright and locked position. Do
l
N
ot let the unit run while in any one stationary position for any period of time. Keep
n
the unit moving while in operation.
Carry Handle - Raise the carry handle located onback of the unit for easy lifting,
carrying, and stair vacuuming. Lower the handle during use to eliminate obstruction.
Duster Loop - F
bag. This will allow easy removal and storage of the duster.
Easy Power Cord Storage - Raise carrying handle and wrap power cord
around carry handle and Helping Hand
To release cord, twist cord dump located on Helping Hand
Slide cord off handle.
or convenient use of dusters, a loop has been sewn onto the outer
®
handle.
®
handle 1/2 turn.
12
34
XL21 Storage
Both the Helping Hand®handle and carry handle can be used for convenient, space
saving storage of cleaner. Hang cleaner by carry handle on a sturdy fastener or Helping
Hand handle on a closet rod.
Operating Recommendations
This new ORECK XL21 High-Speed Upright is one of the finest, fastest, and strongest
units in its class. You’ll love the way it cleans, gets under things, and it’s SO lightweight
and easy to use.
The following are a few simple suggestions regarding its operation:
1. When inserting a new disposable paper filter dust bag -FIRST PUFF OUT
and OPEN THE BAG.
2. When the disposable paper filter dust bag is full, REPLACE IT.
3. If at any time the machine does not pick up properly or makes an unusual noise,
STOP OPERATION and service.
4. Although your upright will pick up pins, paper clips, and other small objects, it is
recommended that these be removed from the floor before you vacuum. Failure to
do so may result in permanent damage to the motor suction fan and its housing.
5. WARNING: Do not use your vacuum cleaner on damp or wet surfaces. This will
cause damage to the v
by use on wet or damp surfaces is not covered under warranty.
6. REPLA
7. Change the disposable paper filter dust bag at least once a month - even if it is not
8. DO NOT run the vacuum cleaner over the cord. The revolving brush could damage
CE THE BEL
MONTH,
full!The collected dust in the dust bag can cause odor, attract moisture, and can
affect the efficiency of the cleaner.
the cord.
AND MO
acuum cleaner and is dangerous to the user. Damage caused
T EVERY 6 MONTHS, SCENT CARTRIDGE EVERY
TOR FILTER EVERY 2 MONTHS.
56
7
4
General
ENGLISH
The performance of your new cleaner greatly depends upon care and maintenance. The instructions in this manual
will guide you in performing basic care and maintenance. To obtain the most satisfying years of service read the
instructions and keep them handy for future reference.
Information
.
Disposable Paper Filter Dust Bags
Disposable paper filter dust bags play a very important role in the efficiency of your ORECK vacuum cleaner. The
purpose of the filter bag is to trap dirt, but at the same time it must be porous enough to allow air to pass through. If
he filter bag becomes clogged, no air can pass through the cleaner and cleaning cannot take place, regardless of the
t
leaner’s power.
c
To keep your cleaner operating at maximum efficiency, change the dust bag frequently.
DO NOT FILL ABOVE THE LINE INDICATED ON THE DUST BAG.
Be sure the disposable paper filter dust bag is installed properly.
ORECK disposable dust bags have been designed to be used with the ORECK cleaner. Using bags other than
genuine ORECK disposable bags will affect the cleaning ability of your cleaner and could cause damage to it.
Note: All paper dust bags are not the same. Your
HEPA-Celoc®Hypo-Allergenic Filter System
The HEPA-Celoc outer bag of your vacuum cleaner is high filtration medical material designed to filter the smallest
of dust particles. It is important the inside of the outer bag be cleaned. Vacuum the inside of the outer bag or hand
wash, turned inside out, with warm water, and air dry. If desired, the HEPA-Celoc outer bag can be replaced for
renewed efficiency. The Celoc layered disposable inner dust bag must be replaced once a month even if it is not full.
Change it more often if it is used in extremely dirty areas. Increase the cleaning power of your vacuum by changing
the bag often.
The Belt
The belt on your vacuum cleaner controls the speed of the revolving brush and is very important for the effective
operation of the cleaner. If the belt becomes stretched or cut, it will cause the revolving brush to stop completely or
slow down. See instructions in the manual for replacing belt.
Note: An extra belt is stored in the baseplate of your cleaner. When buying replacement belts, use ONLY ORECK
genuine belts. Belts other than Oreck belts will not operate the revolving brush correctly and may create undue
stress which will cause damage to the motor and brush bearings. Using belts other than ORECK belts will void the
warranty.
Motor Filter
The motor filter is used to filter tiny particles released by the motor exhaust while in operation. The motor filter
is not necessary for operation but is helpful in removing contaminants from the air.
replaced every two months for best performance.
Note: Motor filter should be
Oreck Fresh Air®Cartridges
A fresh air cartridge adds a desired fragrance to the air while vacuuming. It is placed behind the motor filter and
uses heat and air generated from the motor to spread the fragrance.
when filter dust bag is replaced or as desired.
Note: Cartridge should be replaced every month
Lubrication
The vacuum cleaner motor bearings are factory lubricated and sealed. Further lubrication is not required.
br
locked position. Do not let the unit run while in any one stationary position for any
period of time. Keep the unit moving while in operation.
Note: At least once a month, check for and remove excessive lint, string or hair from
revolving brush. Patented cleaning grooves on brush roll will allow easier cleaning.
Wipe the outside of the cleaner with a damp cloth. Also clean the connector deflector
assembly area, base of cleaner and fan housing area. If there is dust in the outer bag,
vacuum it or shake it out.
entati
A little pre
continued cleaning ef
v
inish manuf
ery soft finishes. Do not operate the unit while in the upright and
f v
e maintenance will k
v
fecti
5
ENGLISH
ENFONCEZ JUSQUENFONCEZJUSQU’À’ÀENTENDRE UN BRUITENTENDREUNBRUIT
P
RESIONE HASTPRESIONE
H
ASTAA
ESCUCHAR UN ESCUCHARUN
CHASQUIDO DE SUJECICHASQUIDODESUJECIÓÓNN
ENFONCEZ JUSQU’À
ENTENDRE UN BRUIT
P
RESIONE HASTA
ESCUCHAR UN
CHASQUIDO DE SUJECIÓN
Maintenance.
Replacing Filter Dust Bag
WARNING: Unplug cord from electrical outlet before servicing.
AG REMOVAL:
B
8
Unzip outer bag completely.
Pull bag cardboard collar to release bag dock door from connector. Bag dock door will hinge downward.
9
Gently pull bag cardboard collar upward out of the bag dock. Saniseal
10
BAG INSTALLATION:
11
lide the cardboard collar completely onto bag dock door.
S
12
Firmly push bag dock door with both thumbs on indication point until it snaps.
89101112
Replacing Wor
n Belt
WARNING: Unplug cord from electrical outlet before servicing.
13
Remove the replacement belt from the storage channel.
Remove the door by removing the hold down screw located on side of power head.
14
Fold door away from the power head and lift it away.
15
Remove the belt from the motor drive shaft and brush roll pulley.
16
Loop the new belt over the brush roll pulley. Place the opposite end of the belt on the motor drive shaft.
17
Replace the door by placing the bottom tab on door into slots located inside power head and pressing the
15
door closed.
Replace the hold down screw and tighten.
14
®
dust seal will close automatically.
13
14
15
1617
Adjusting or Replacing Brush
WARNING: Unplug cord from electrical outlet before servicing.
Your Oreck Vacuum comes with the brush roll set at the “NORMAL” position for most types of carpets.
When using vacuum primarily on Berber Carpets, adjust brush roll to the “SPECIAL” setting.
Remove the base plate by removing 5 screws. Then, remove the belt and brush roll from the housing.
18
Rotate both end cards of the brush roll to show “SPECIAL” and replace in the holding channels of the housing.
19
Note: The one marked “SPECIAL” has several ribs on top of the end card.
20
The brush end card setting marked “NORMAL” has one rib. When rotating bearings, make sure both end card
21
assembly settings are the same and face up when replacing the brush roll.
Reassemble the belt.
17
Reassemble the baseplate.
18
6
ENGLISH
8
1
19
0
2
SPECIAL
21
ORMAL
N
Replacing Edge Brush
WARNING: Unplug cord from electrical outlet before servicing.
Turn the power head over. With baseplate facing up, remove the screw located in the center of each edge brush.
Remove both edge brushes and replace with new ones. Replace both screws and tighten.
Replacing Light Bulb
WARNING: Unplug cord from electrical outlet before servicing.
Remove lamp housing by removing two (2) screws in the top of the lamp housing. Pull burned out bulb from holder
and replace with new bulb. Replace lamp housing by replacing two screws in the top of the lamp housing.
Using an Oreck Fresh Air®Tab
Your ORECK XL21 vacuum cleaner has a special ORECK FRESH AIR®tab pocket.
This light-colored pocket is located inside the outer cloth bag in the area where the
paper filter dust bag attaches to the intake tube. Insert tablet in pocket if desired.
Replacing Motor Filter and Oreck Fresh Air®Scent Cartridge
WARNING: Unplug cord from electrical outlet before servicing.
The Motor Filter located at the back of the power head should be replaced every 2 months.
The Scent Disk should be replaced every month when changing the inner filter bag.
Press two locking tabs on scent cartridge cover and remove the cover.
22
23
24
23
v
Remo
Remove old filter or scent disk from holder. Replace filter or scent disk and reinsert holder.
Replace door b
tridge holder b
e the car
y aligning tabs on door with slots in housing and pressing the door in place until tabs lock.
y lifting on tab at top of holder.
2223
24
7
Maintenance.
ENGLISH
Stuffing or Blockage
IMPORTANT: On plush and new carpets, stuffing may occur inside the the intake tube and the lower tube
assembly. This is due to excessive fuzz and loose cuttings in the carpet. Stuffing could occur for the first few
cleanings until all the loose material is removed. Due to the high efficiency of the cleaner, many older carpets
ill cause stuffing when the cleaner is first used on them. If your vacuum cleaner does not pick up properly, or
w
makes unusual noise and the outer bag does not fluff up or balloon open, follow these steps:
WARNING: Unplug cord from electrical outlet before servicing.
25
heck for blockage at the mouth of the intake opening. If there is blockage, remove it with long-nose pliers,
C
a screwdriver or coat hanger. If you can not reach the blockage, remove baseplate. Remove the base plate by
removing 5 screws (see “Adjusting or Replacing Brush”).
f the blockage is not at the base, remove lower tube. Unhook bag spring, releasing bottom of bag.
I
26
7
2
Twist lower collar counterclockwise to slide up. Pull tube out of base.
Check for blockage. If blockage is in the tube, remove with a coat hanger.
8
2
If tube is not blocked, look into fan housing. Remove debris with long-nose pliers, a screwdriver or coat hanger.
29
To reassemble, check O-ring on tube, and replace if damaged. Replace tube by first lining up slot at base of
27
tube with tab inside fan housing. Insert tube and push down until the tube is seated. Make sure O-ring is in
place against fan housing opening. Replace and tighten collar until collar locking tabs are locked in place.
Reattach bag spring.
Many times blockage occurs due to a full dust bag causing dirt to back down the air flow system. When that
30
happens, the blockage will be at the top of the system, starting in the area where the dust bag connects to the
connector assembly.
Note: If the above actions do not correct the problem, contact an Oreck authorized service center or call the
customer service center.
US: 1-800-989-3535 Canada: 1-888-676-7325
Trouble-
shooting.
Service problems that
appear to be major can
often be solved easily.
You can be your own
leshooter b
troub
reviewing this guide.
All other servicing
should be done by an
Oreck authorized
service center.
25
2627282930
PPrroobblleemmCChheecckkWWhhaatt ttoo ddoo
Cleaner will not run.•Not plugged in properly. • Be sure cleaner is firmly plugged into wall outlet.
•No electricity in wall outlet. • Check electrical source – fuse or circuit breaker.
Cleaner does not pick up.•Filter Bag is full.• Replace filter bag. See “Installing
Paper Filter Dust Bag”.
Clear obstruction.
ot
Nozzle or intake pi
•
clogged.
Belt is brok
•
ush is worn.• See “Adjusting or Replacing Brush”.
Br
•
y
Unit still does not•Check all the• Contact Oreck for service.
operate properly.above points.
•Bag tube clogged.• Clear obstruction.
Bag pores are clogged
•
with fine dust.
Impeller fan is broken.• Return to Service Center for repair.
•
olving brush is not• Check bearing seal. Make sure words “Special”
v
Re
•
even at both ends.or “Normal” at each end.
v
en or stretched. • Replace belt.
•
Change bag.
•
8
Parts.
Total Cleaning System
ENGLISH
All accessories and replacement parts are sold separately. To order, call our customer service group or visit our
ebsite. Please have your model number from the data label on the bottom of the unit.
ORECK MANUFACTURING COMPANY: (Oreck Manufacturing Company gives you the following limited
warranty for this product only if it was originally purchased for residential use, not resale, from Oreck or an Oreck
Authorized Retail Dealer.)
Oreck will repair or replace, free of charge, to the original purchaser, any part that is found to be defective in
material or workmanship within twenty-one (21) years of the date of purchase. This limited warranty applies to
normal domestic use. Any commercial use of this product will void this limited warranty. This limited warranty
covers the revolving roller brush for one (1) year for residential use only.
This limited w
brushes, edge brushes, drive belts, brushes, bulbs, disposable bags and other parts subject to normal wear unless
they are defective in material or workmanship.
This limited warranty does not apply to any part subjected to accident, abuse, commercial use, alteration, misuse,
damage caused by act of God, the use of voltages other than indicated on the serial number displayed on this
product or service of this product by other than Oreck or a participating Factory Authorized Service Center. Oreck
does not authorize any person or representative to assume or grant any other warranty obligation with the sale of
this product.
Oreck’s limited warranty is valid only if you retain proof of purchase from Oreck or an Oreck Authorized Retail
Dealer for this product. If you purchase this product from any other source, your purchase is “AS IS,” which means
Oreck grants you no warranty, and that you, not Oreck, assume the entire risk of the quality and performance of
this product, including the entire cost of any necessary servicing or repairs of any defects.
Oreck’s liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall
be limited to the amount paid for this product at the time of original purchase, and Oreck shall not be liable for any
direct, indirect, consequential or incidental damages arising out of the use or inability to use this product.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED
ARRANTIES OF MERCHANT
W
IN DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR
IMPLIED, WILL APPLY AFTER THIS PERIOD.
Some states do not allo
to you.
ranty gives you specific legal rights, and you may also have other rights which vary from state to state.
ar
This w
If appropriate, see additional infor
®
Carpet and Room FreshenerAROMAII
arranty does not cover the replacement of expendable or consumable parts such as carbon motor
w limitations on the duration of implied war
®
Hypo-AllergenicCCPK8DW
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED