Oreck U2500RH, Simply Amazing U2510RH, Simply Amazing U2520RH, Simply Amazing U2530RH User Manual

75726-01 REV A

ATTENTION NEW PRODUCT OWNER:

B

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to receive these important benefits:

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PLEASE SEE THE REGISTRATION CARD
ON THE LAST PAGE OF THIS MANUAL

IMPORTANT

Complete this registration card or register online at

www.oreck.com to receive these 3 benefits:

1

2

3

CONFIRM YOUR PURCHASE:

Your prompt product registration will help you
obtain more efficient warranty service if there is
ever a problem with your product.

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We will keep your model number and date of
purchase on file in the event of a warranty claim.

REGISTER YOUR PRODUCT:

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For product information, please contact your local

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SIMPLY AMAZING

®

USER’S GUIDE

U2510RH
U2520RH
U2530RH

HIGH SPEED UPRIGHT VACUUM

CLEANER WITH

®

CLEANING SYSTEM

•IMPORTANT•

SAVE THIS BOOKLET!

Includes:

• Safety Warnings

• Warranty

• Operating Instructions

• Trouble Diagnosis

• Accessories

BEFORE OPERATING CLEANER,

IMPORTANT SAFETY

READ ALL INSTRUCTIONS IN

THIS MANUAL CAREFULLY.

When using an electrical appliance, basic

Table of Contents

Maintenance and Customer Service, Polarized Plug Notice,

Accessories, Important Safety Instructions . . . . . . . . . . . . . . . page 2

Warranty, Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . page 3

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4

Parts List, Assembly, Operating Instructions,

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5

To Replace Filter Dust Bag, How to Replace a Worn Belt,
To Adjust or Replace Brush, Using an Oreck Fresh Air

Stuffing or Blockage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 6

Maintenance and Customer Service

Your Oreck vacuum cleaner is a product of precise engineering. The
motor bearings are permanently lubricated and should not be oiled. If
you require additional information or have problems with your Oreck
appliance, you may call ORECK customer service at:

US: 1-800-989-3535 Canada: 1-888-676-7325

Please specify the model number and serial/code number which can be
found on the data plate on the back of the vacuum.

Save your sales or purchase slip. Should your Oreck appliance require
warranty service in the U.S.A., present this slip to the Authorized Service
Center as your proof of purchase date or, in Canada, call customer
service.

Polarized Plug Notice

This product is equipped with a polarized alternating current line plug (a
plug having one blade wider than the other). This plug will fit into the
power outlet only one way. This is a safety feature. If you are unable to
insert the plug fully into the outlet, try reversing the plug. If the plug
should still fail to fit, contact an electrician to replace the obsolete outlet.
Do not defeat the purpose of the polarized plug.

Accessories (Sold Separately)

USA: 1-800-989-3535 CANADA: 1-888-676-7325

ITEM PART #

1. Dust Bag, 8 Pack Saniseal®, Hypo-Allergenic CCPK8DW
Dust Bag, 8 Pack, Regular CCPK8

2. Belts, 3 Pack 0300604

®

3. Oreck Fresh Air

Tabs AIRTABS

®

Tab,

• Do not leave appliance unattended when plugged in.
Unplug from outlet when not in use and before servicing.

• Do not use outdoors or on wet surfaces.

• Do not operate the unit while in the upright and locked
position.

• Do not let the unit run while in any one stationary position
for any period of time. Keep the unit moving while in
operation.

• Do not allow to be used as a toy. Close attention is
necessary when used by or near children.

• Use only as described in this manual. Use only
manufacturer’s recommended attachments.

• Do not use with damaged cord or plug. If appliance is not
working as it should, has been dropped, damaged, left
outdoors, or dropped into water, return it to a service
center or call customer service at:

Canada: 1-888-676-7325

• Do not pull or carry by cord, use cord as a handle, close
door on cord, or pull cord around sharp edges or corners.
Keep cord away from heated surfaces.

• Do not run appliance over cord.

• Do not unplug by pulling on cord. To unplug, grasp the
plug, not the cord.

• Do not handle plug or appliance with wet hands.

• Do not put any object into openings. Do not use with any
opening blocked; keep free of dust, lint, hair and anything
that may reduce air flow.

• Keep hair, loose clothing, fingers and all parts of body
away from openings and moving parts.

• Do not use to pick up anything that is burning or smoking,
such as cigarettes, matches, or hot ashes.

• Do not use without filter bag assembly in place.

• Turn off all controls before unplugging.

• Use extra care when cleaning on stairs.

• Do not use to pick up flammable or combustible liquids,
such as gasoline or lighter fluid, or use in areas where
they may be present.

• Do not use appliance in an enclosed space where
flammable, explosive or toxic vapors are given off by oil
base paint, paint thinner, some mothproofing substances,
or in an area where flammable dust is present.

• Do not pick up toxic material such as chlorine bleach,
drain cleaner, gasoline, etc. with this appliance.

• Use caution when vacuuming over area rug edges and
fringe.

INSTRUCTIONS

precautions should always be followed,

including the following:

READ ALL INSTRUCTIONS BEFORE

USING THIS VACUUM CLEANER

WARNING

To reduce the risk of fire,

electric shock, or injury:

US: 1-800-989-3535

SAVE THESE INSTRUCTIONS

Household Use Only

2

Warranty

Troubleshooting Guide

ORECK MANUFACTURING COMPANY: (Oreck Manufacturing Company
gives you the following limited warranty for this product only if it was origi­nally purchased for residential use, not resale, from Oreck or an Oreck
Authorized Retail Dealer.)

Oreck will repair or replace, free of charge, to the original purchaser, any
part which is found to be defective in material or workmanship within three
(3) years of the date of purchase; ten (10) years on housing. This limited
warranty applies to normal domestic use. Any commercial use of this
product will void this limited warranty. This limited warranty covers the
revolving roller brush for one (1) year for residential use only.

This limited warranty does not cover the replacement of expendable or
consumable parts such as carbon motor brushes, edge brushes, drive
belts, bulbs, disposable bags and other parts subject to normal wear
unless they are defective in material or workmanship.

This limited warranty does not apply to any part subjected to accident,
abuse, commercial use, alteration, misuse, damage caused by act of God,
the use of voltages other than indicated on the serial number displayed on
this product or service of this product by other than Oreck or a participating
Factory Authorized Service Center.

Oreck does not authorize any person or representative to assume or grant
any other warranty obligation with the sale of this product.

Oreck’s limited warranty is valid only if you retain proof of purchase from
Oreck or an Oreck Authorized Retail Dealer for this product. If you
purchase this product from any other source, your purchase is “AS IS,”
which means Oreck grants you no warranty, and that you, not Oreck,
assume the entire risk of the quality and performance of this product,
including the entire cost of any necessary servicing or repairs of any
defects.

Oreck’s liability for damages to you for any costs whatsoever arising out
of this statement of limited warranty shall be limited to the amount paid for
this product at the time of original purchase, and Oreck shall not be liable
for any direct, indirect, consequential or incidental damages arising out of
the use or inability to use this product.

Some states do not allow the exclusion or limitation of incidental or conse­quential damages, so the above limitation or exclusion may not apply to
you.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.

Some states do not allow limitations on the duration of implied warranties,
so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.

WARNING: Unplug cord from electrical
outlet before servicing.

SAVE SERVICE CALLS...CHECK THESE FIRST:

• Is the disposable filter dust bag full?

• Are pores of filter dust bag clogged with powder or fine dust?

• Is anything clogging the revolving brush, lower tube, intake opening,
fan housing or connector assembly opening?

• Is the belt in place and turning the brush?

• Are the brush ends in the proper location?

• Does the brush turn freely? Are hair, string or rug fibers wound around
the brush?

PROBLEM POSSIBLE SOURCE AREAS TO CHECK

CLEANER

WILL NOT RUN

CLEANER

DOES NOT PICK UP

Not plugged in
properly.

No electricity in wall
outlet.

Filter bag is full.

Nozzle or intake
pivot clogged.

Belt is broken or
stretched.

Brush is worn.

Bag tube clogged.

Bag pores are
clogged with fine
dust.

Impeller fan is
broken.

Revolving brush is
not even at both
ends.

Be sure cleaner is
firmly plugged into
wall outlet.

Check electrical
source–fuse or
circuit breaker.

Replace filter bag.
See “To Replace
Paper Filter Dust Bag.”

Clear obstruction.

Replace belt.

See “To Replace or
Adjust Brush.”

Clear obstruction.

Change bag.

Return to Service
Center for repair.

Check brush roll end
cards. Make sure
words “OLD” or
“NEW” match at
each end.

ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.

CALL CUSTOMER SERVICE HOT LINE

US: 1-800-989-3535 Canada: 1-888-676-7325

Whenever calling, please be sure to have your model and serial
number from data plate.

3

ENFONCEZ JUSQUENFONCEZ JUSQU’À’À

ENTENDRE UN BRUITENTENDRE UN BRUIT

PRESIONE HASTPRESIONE HASTAA

ESCUCHAR UN ESCUCHAR UN

CHASQUIDO DE SUJECICHASQUIDO DE SUJECIÓÓNN

ENFONCEZ JUSQU’À

ENTENDRE UN BRUIT

PRESIONE HASTA

ESCUCHAR UN

CHASQUIDO DE SUJECIÓN

1 2

Upper Handle

Connector Assembly

3

4

5

6 7

11

16

12

17

8 9

10

13 14 15

18

19

NEW

OLD

20

21

➧

Intake Opening

26

Fan Housing

22

Intake Opening

27

23 24

Retainer
Spring

➧

28

Connector
Deflector
Opening

4

O-ring

Fan Housing

25

Tube

Parts List

To assist you in identifying components of your vacuum, the parts have
been numbered as follows:

1 Handle section, upper
2 Tube, lower
3 Power head
4 Outer bag
5 Paper filter dust bag
6 Power cord
7 Retaining spring
8 Bag tension bar
9 Zip fastener
10 On/off switch
11 Cord hook
12 Connector assembly
13 Fan housing
14 Cord assembly

5

9

4

8

3

Assembly

fig. 1 Before assembling appliance, remove screws from the connector

assembly. Remove cardboard insert by pulling upward.

fig. 2 With ON/OFF switch facing the front of the unit, slide upper

handle section over matching section of the connector assembly.
Insert short screw into top hole and long screw into the bottom
hole then tighten firmly until handle is no longer loose.

fig. 3 Attach cord to cord clip by pressing cord above and below clip

ensuring the cord is fully rested in clip.

Operating Instructions

Make sure disposable paper filter dust bag is in place. DO NOT operate
the cleaner without a paper filter dust bag. Plug the power cord into an
electrical outlet and press the ON(l) - OFF(O) switch on handle
assembly when ready to operate.

Up-Position Lock

fig. 4 Place foot on power head and lean handle back gently to release

lock for vacuum use. Return handle to the full upright position to
engage lock.

NOTE: Do not operate the unit while in the upright and locked position.
Do not let the unit run while in any one stationary position for any period
of time. Keep the unit moving while in operation.

For Easy Power Cord Storage

fig. 5 Wrap power cord around cord hook on handle and cord hook on

connector. Secure cord to "U" shaped part on plug.

Operating Recommendations

This new ORECK XL High-Speed Upright is one of the finest, fastest,
and strongest units in its class. You’ll love the way it cleans, gets under
things, and it’s SO lightweight and easy to use.

The following are a few simple suggestions regarding its operation:

1. When inserting a new disposable paper filter dust bag—FIRST
PUFF OUT and OPEN THE BAG.

2. When the disposable filter dust bag is full, REPLACE IT.

3. If at any time the machine does not pick up properly or makes an
unusual noise, STOP OPERATION and service.

10

4. Although your upright will pick up pins, paper clips, and other
small objects, it is recommended that these be removed from the
floor before you vacuum. Failure to do so may result in permanent
damage to the motor suction fan and its housing.

WARNING: Do not use your vacuum cleaner on damp or wet

5.
surfaces. This will cause damage to the vacuum cleaner and is

11

1

12

2

7

13

6

14

dangerous to the user. Damage caused by use on wet or damp
surfaces is not covered under warranty.

REPLACE THE BELT EVERY 6 MONTHS.

6.

7. Change the disposable filter dust bag at least once a month—
even if it is not full! The collected dust in the dust bag can cause
odor, attract moisture, and can affect the efficiency of the cleaner.

DO NOT run the vacuum cleaner over the cord. The revolving

8.
brush could damage the cord.

9. Use caution when vacuuming over area rug edges and fringe.

General Information

The performance of your new cleaner greatly depends upon care and
maintenance. The instructions in this manual will guide you in
performing basic care and maintenance. To obtain the most satisfying
years of service read the instructions and keep them handy for future
reference.

Disposable Paper Filter Dust Bags

Disposable paper filter dust bags play a very important role in the
efficiency of your ORECK vacuum cleaner. The purpose of the paper
bag is to trap dirt, but at the same time it must be porous enough to
allow air to pass through. If the paper bag becomes clogged, no air can
pass through the cleaner and cleaning cannot take place, regardless of
the cleaner’s power.

To keep your cleaner operating at maximum efficiency, change the dust
bag frequently.

DUST BAG.

Be sure the disposable paper filter dust bag is installed properly.

All paper dust bags are not the same. Your ORECK disposable
dust bags have been designed to be used with the ORECK cleaner.
Using bags other than genuine ORECK TYPE CC disposable bags
will affect the cleaning ability of your cleaner and could cause
damage to it.

DO NOT FILL ABOVE THE LINE INDICATED ON THE

The Belt

The belt on your vacuum cleaner controls the speed of the revolving
brush and is very important for the effective operation of the cleaner. If
the belt becomes stretched or cut, it will cause the revolving brush to
stop completely or slow down. See instructions in the manual for
replacing belt.

An extra belt is stored in the baseplate of your cleaner. When
buying replacement belts, use ONLY ORECK genuine belts. Belts
other than ORECK belts will not operate the revolving brush
correctly and may create undue stress which will cause damage to
the motor and brush bearings. Using belts other than ORECK belts
will void the warranty.

Lubrication

The vacuum cleaner motor bearings are factory lubricated and sealed.
Further lubrication is not required.

General Cleaner Care

At least once a month, check for and
remove excessive lint, string or hair from
revolving brush.

Wipe the outside of the cleaner with a
damp cloth. Also clean the connector
deflector assembly area, base of cleaner
and fan housing area. If there is dust in
the outer bag, vacuum it or shake it out.

A little preventative maintenance will keep
your cleaner looking new and will ensure
continued cleaning effectiveness.

5

CAUTION—Wood Floors, Soft (Vinyl, Asphalt Tile, etc.) Floor
Surfaces and Polished Floor Finishes

Use floor and floor finish manufacturer’s recommended methods of
cleaning. The metal strip on the base of the cleaner could be damaged
if used on concrete or abrasive surfaces, and, therefore, cause damage
to wood floors, soft (vinyl, asphalt tile, etc.) floor surfaces and polished
floor finishes. The roller brush may also scuff very soft finishes. Do not
operate the unit while in the upright and locked position. Do not let the
unit run while in any one stationary position for any period of time. Keep
the unit moving while in operation.

To Replace Filter Dust Bag

IMPORTANT: Unless the brush is worn as indicated above, both
bearings must be in the “NEW” position. When rotating, both
bearings must be in the “OLD” position. Unmatched settings will
cause damage to your machine.

Using An Oreck Fresh Air®Tab

fig. 20 Your ORECK XL vacuum cleaner has a special ORECK FRESH

AIR®tab pocket. This pocket is located inside the outer bag in
the area where the paper disposable bag attaches to the intake
tube. Insert tablet in pocket if desired.

Stuffing or Blockage

WARNING: Unplug cord from electrical
outlet before servicing.

BAG REMOVAL:

Unzip outer bag completely.

fig. 6
fig. 7 Pull bag cardboard collar to release bag dock door from

connector. Bag dock door will hinge downward.

fig. 8 Gently pull bag cardboard collar upward out of the bag dock.

The dust seal will close automatically.

BAG INSTALLATION:
fig. 9 Slide the cardboard collar completely onto bag dock door.
fig. 10 Firmly push bag dock door with both thumbs on indication point

until it snaps.

How to Replace a Worn Belt

WARNING: Unplug cord from electrical
outlet before servicing.

fig. 11 Remove the replacement belt from the storage channel.
fig. 12 Remove the door by removing the hold down screw located on

side of power head.

fig. 13 Slide the door forward by prying open with a screwdriver or coin.
fig. 14 Remove the belt from the brush roll pulley and motor drive shaft.
fig. 15 Loop the new belt over the motor drive shaft. Place the opposite

end of the belt on the brush roll pulley. Rotate the brush roll
three (3) complete revolutions to ensure that no part of the belt
is overhanging the end of the motor drive shaft.

fig. 13 Replace the door by sliding it into the groove at the bottom of

the housing.

fig. 12 Replace the hold down screw and tighten.

To Adjust or Replace Brush

WARNING: Unplug cord from electrical
outlet before servicing.

fig. 16 To determine if the brush is worn, place a firm straight edge

across the nozzle opening. If brush bristles do not extend
beyond baseplate, brush should be adjusted.

fig. 17 Remove the baseplate by removing 5 screws.
fig. 18 Remove the belt and brush roll from the housing.
fig. 19 Rotate both bearing assemblies at ends of brush roll to show

"OLD" and replace in the holding channels in the housing.

NOTE: The bearing assembly setting marked "OLD" has no ribs on the

top of the assembly. The one marked "NEW" has several ribs. When
rotating bearings, make sure both bearing assembly settings are the
same and face up when replacing the brush roll.

fig. 16 Reassemble the belt and the baseplate and check bristle height

above baseplate at each end of brush.

If a previous adjustment has already been made and bristle height does
not extend above baseplate, a new brush assembly should be ordered.

IMPORTANT: On plush and new carpets, stuffing may occur inside the
the intake tube and the lower tube assembly. This is due to excessive fuzz
and loose cuttings in the carpet. Stuffing could occur for the first few
cleanings until all the loose material is removed. Due to the high efficiency
of the cleaner, many older carpets will cause stuffing when the cleaner is
first used on them. If your vacuum cleaner does not pick up properly, or
makes unusual noise and the outer bag does not fluff up or balloon open,
follow these steps:

WARNING: Unplug cord from electrical
outlet before servicing.

fig. 21 Check for blockage at the mouth of the intake opening. If there

is blockage, remove it with long-nose pliers, a screwdriver or
coat hanger. If you can not reach the blockage, remove
baseplate (fig. 22).

If the blockage is not at the base, remove lower tube. Unhook

fig. 23

retainer spring, releasing bottom of bag.

fig. 24 Twist lower collar counterclockwise to slide up. Pull tube out of

base.

fig. 25 Check for blockage. If blockage is in the tube, remove with a

coat hanger.

fig. 26 If tube is not blocked, look into fan housing. Remove debris

with long-nose pliers, a screwdriver or coat hanger.

fig. 24 To reassemble, check O-ring on tube, and replace if damaged.

Vacuum will not operate properly without the tube O-ring. Slide
O-ring to approximately 2" from base of tube. Replace tube by
first lining up slot at base of tube with inner tab inside fan
housing. Then reinsert tube and push down until the tube is
seated. Make sure O-ring is in place against fan housing
opening. Replace and tighten collar until collar locking tabs are
locked in place.

fig. 27 Make sure collar is not cross threaded on housing. Reattach

bag spring (fig. 23).
Many times blockage occurs due to a full dust bag causing dirt to

fig. 28

back down the air flow system. When that happens, the
blockage will be at the top of the system, starting in the area
where the dust bag connects to the connector assembly.

NOTE: If the above actions do not correct the problem, contact an
Oreck authorized service center or call the customer service center.

US: 1-800-989-3535 Canada: 1-888-676-7325

6

7

©2005 Oreck Holdings, LLC. All rights reserved. All word marks, logos, product configurations, and registered trademarks are owned and used under the authority of Oreck Holdings, LLC. Printed in America

75726-01 REV A

06/05 ECN# R-8042

Please complete and return within the next 10 days! Or register online at www.oreck.com

1. 1. l Mr. 2. l Mrs. 3. l Ms. 4. l Miss

First Name Initial Last Name

Street Apt. No.

Your responses to the following optional questions below will help us bring

IMPORTANT! IMPORTANT!

you new products and services designed to meet your needs.

▲

PLEASE CUT HEREPLEASE CUT HERE

▲

City State ZIP Code

E-mail

2. Your date of birth:

Month Year

13. When making this Oreck purchase, which other brands did you consider?

3. Marital status: 1. l Married 2. l Single

4. If you wish to receive Oreck offers or product updates via email,

please check here

5. Phone number:

1. l

(

)

6. Date of purchase:

14. Do you or someone in your family have: (check all that apply)

Month Day Year

7. Model number:

15. Other than the product just purchased, what other types of cleaners do you

8. Serial number:

N

S

9. What were the most important factors that influenced your purchase decision?

(check up to 3)

01. l Advertising 10. l Other free offer
l Appearance/Design 11. l Payment plan

02.

l Customer service 12. l Product features

03.

l Ease of operation 13. l Quality/Durability

04.

l Ease of service/maintenance 14. l Received as a gift

05.

l Friend’s recommendation 15. l Salesperson recommendation

06.

l Gift for buying 16. l Trust in Oreck

07.

08. l Gift for trying 17. l Value for price
l Oreck Challenge®/ 18. l Warranty

09.

Risk-free trial 19.

10. What were the most important features that influenced your purchase

decision?

(check up to 3)

01. l Arthritis Foundation 12. l Lightweight

commendation 13.

l Carpet to bare floors with no 14. l Low profile head

02.

adjustment (Micro-Sweep

l Cord length 16. l Non-marring bumper

03.

l Carpet Rug Institute approval 17. l Pile lifting roller brush

04.

l Floor cleaning power 18. l Sound level

05.

l Helping Hand® handle 19. l Switch-in-handle

06.

l Hypo-Allergic/HEPA filtration 20. l Two/adjusting motor speed

07.

l Easy bag change 21. l Tune-ups

08.

l Edge cleaning brushes 22. l Warranty

09.

l Large bag/dirt capacity 23. l Other

10.

l Lights

11.

11. Where was this product purchased?

1. l Mail Order/telephone 5. l Other website
l Oreck store 6. l Infomercial/TV

2.

l Other retail store 7. l Other

3.

l Oreck.com

4.

l Other

l Low electrical use

®

) 15. l Long motor life

®

12. a.) If you purchased a replacement product, what brand is being replaced?

(check all that apply)

01. l Oreck 11. l Kirby
l Bissell 12. l Miele

02.

l Dirt Devil 13. l Panasonic

03.

l Dyson 14. l Rainbow

04.

l Electrolux 15. l Regina

05.

06.

l Eureka 16. l Riccar/Simplicity
l Euro Pro/Shark/Fantom 17. l Sharp

07.

08.

l General Electric 18. l Westinghouse

09.

l Hoover 19. l Robot vacuum (any brand)

10.

l Kenmore 20. l Other

b.) If this is a replacement product, approximately how old was the product

you are replacing?

1. l 1-2 years 4. l 11-15 years

2.

l 3-5 years 5. l 16-20 years

3.

l 6-10 years 6. l Over 20 years

16. Not including yourself, what is the GENDER and AGE (in years)

17. Occupation: (check all that apply) You Spouse

18. Are you or your spouse: You Spouse

19. Which group describes your annual family income?

20. Level of education: (check highest level completed)

SVT01-01

(check up to 3)

01. l None, only Oreck 11. l Kirby
l Bissell 12. l Miele

02.

l Dirt Devil 13. l Panasonic

03.

l Dyson 14. l Rainbow

04.

l Electrolux 15. l Regina

05.

l Eureka 16. l Riccar/Simplicity

06.

l Euro Pro/Shark/Fantom 17. l Sharp

07.

l General Electric 18. l Westinghouse

08.

l Hoover 19. l Robot vacuum (any brand)

09.

l Kenmore 20. l Other

10.

1. l Allergies 4. l Cleaning service
l Asthma 5. l Shag carpet

2.

l Arthritis/Joint pain 6. l Boat

3.

currently own?

Full Size Upright ..................................... l 1. l

Stick Vac................................................. l 2. l

Full Size Canister Vacuum ...................... l 3. l

Mini Canister Vacuum ............................ l 4. l

Wet/Dry Vacuum .................................... l 5. l

Handheld Vacuum .................................. l 6. l

Central Vacuum System ......................... l 7. l

Floor Polisher ......................................... l 8. l

Air Purifier.............................................. l 9. l

Carpet Shampooer/Extractor .................. l 10. l

of children and other adults living in your household?

1. l No One Else in Household 2. l Child under 1 Year

Male Female Age Male Female Age

1. l 2. l 1. l 2. l

1. l 2. l 1. l 2. l

Professional/Technical............................ l 1. l

Upper Management/Executive ................ l 2. l

Middle Management............................... l 3. l

Sales/Marketing...................................... l 4. l

Clerical/Service Worker .......................... l 5. l

Tradesman/Machine Operator/Laborer... l 6. l

A Homemaker?....................................... l 1. l

Retired?.................................................. l 2. l

A Student?.............................................. l 3. l

Self Employed/Business Owner?............ l 4. l

Working from a Home Office?................ l 5. l

In the Military? ....................................... l 6. l

A Veteran?.............................................. l 7. l

01. l Under $15,000 08. l $75,000-$99,999

02.

03.

04.

05.

06.

07.

1. l Completed High School

2.

3.

(check all that apply)

Oreck Brand

yrs. yrs.

yrs. yrs.

l $15,000-$19,999 09. l $100,000-$124,999
l $20,000-$29,999 10. l $125,000-$149,999
l $30,000-$39,999 11. l $150,000-$174,999
l $40,000-$49,999 12. l $175,000-$199,999
l $50,000-$59,999 13. l $200,000-$249,999
l $60,000-$74,999 14. l $250,000 & over

l Completed College
l Completed Graduate School

Other

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l

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!802174385859!

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All word marks, logos, product configurations, and registered trademarks are owned and used under the authority of Oreck Holdings, LLC. Printed in America
Failure to return this card will not diminish your warranty rights.

Please check here if, for some reason, you would prefer not to participate in this opportunity.
above. Through this selective program, you will be able to obtain more information about activities in which you are involved and less about those in which you are not.
mailings and special offers from a number of fine companies whose products and services relate directly to the specific interests, hobbies, and other information indicated
Thanks for taking the time to fill out this questionnaire. Your answers will be used for market research studies and reports. They will also allow you to receive important

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postage.

without proper

not deliver

Post Office will

Required

Postage

First-Class

21. Which credit cards do you use regularly?

1. l American Express, Diners Club 3. l Department Store, Oil Company, etc.
l MasterCard, Visa, Discover 4. l Do not use credit cards

2.

22. For your primary residence, do you:

1. l Own? 2. l Rent?

23. How recently did you move into your current residence?

1. l Within 30 days 4. l 7 to 12 months ago
l Within 1 - 3 months 5. l Have not moved in

2.

l Within 4 - 6 months the last 12 months

3.

24. Which of the following do you plan to do within the next

6 or 12 months?

Buy/Lease a New Vehicle........................ l 1. l

Buy/Lease a Used Vehicle....................... l 2. l

25. Please check all that apply to your household.

01. l Shop by Catalog/Mail 08. l Own a Wireless/Cellular Phone

02.

l Shop via the Internet 09. l Subscribe to an Online/Internet

03.

l Member of Frequent Flyer Program Service

04.

l Donate to Charitable Causes 10. l Speak Spanish

05.

l Own a Compact Disc Player 11. l Own an Apple/Macintosh

06.

l Have a Dog Computer

07.

l Have a Cat 12. l Own a CD-ROM Drive

Months Months

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26. To help us understand our customers’ lifestyles, please indicate the interests and

activities in which

l Bicycling

01.

l Golf

02.

l Physical

03.

04.

l Running/Jogging
l Snow Skiing

05.

l Tennis

06.

l Camping/Hiking

07.

l Fishing

08.

l Hunting/Shooting

09.

l Powerboating

1-6 7-12

10.

l Sailing

11.

l Grandchildren

12.

l Needlework/Knitting

13.

l Sewing

14.

l Flower Gardening

15.

l Vegetable Gardening

16.

l Crafts

17.

l Buy Prerecorded

18.

19.

l Automotive Work
l Electronics

20.

l Home Workshop/Do-

21.

27. Using the numbers in the above list, please indicate your 3 most important activities:

DENVER CO 80217-4385
PO BOX 174385
PRODUCT REGISTRATION DEPARTMENT

you or your spouse enjoy participating on a regular basis.

Fitness/Exercise

Videos

It-Yourself

l Recreation Vehicles

22.
(RVs)

l Listen to

23.
Records/Tapes/CDs

24.

l Avid Book Reading
l Bible/Devotional

25.
Reading

l Health/Natural Foods

26.

l Photography

27.

l Cultural/Arts Events

28.

l Fashion Clothing

29.

l Art/Antique Collecting

30.

l Foreign Travel

31.

l Cruise Ship Vacations

32.

l Travel in USA

33.

l Gourmet

34.
Cooking/Fine Foods

l Wines

35.

l Stamp/Coin

36.
Collecting

37.

l Collectibles
l Our Nation’s Heritage

38.

l Real Estate

39.
Investments

l Stocks/Bond

40.
Investments

l Contests/

41.
Sweepstakes

42.

l Casino Gambling
l Science Fiction

43.

l Wildlife/

44.
Environmental Issues

l Dieting/Weight

45.
Control

l Science/New

46.
Technology

l Self-Improvement

47.

l Walking for Health

48.

l Watching Sports

49.
on TV

l Home Video

50.
Recording

l Moneymaking

51.
Opportunities

SVT01-01

correspondence to the address below.
Please do not send products or other

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