Orcon orcongenius Setup Manual

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SET UP GUIDE
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Orcon Genius is super smart, so you don’t need to be
THANK YOU FOR CHOOSING ORCON GENIUS.
IMPORTANT:
You will know that your service is active when you receive a text and/or email telling you that your Orcon Genius connection is complete. This will be sent to the email and/or mobile entered during sign-up.
This is when you can install your Orcon Genius (not before).
BEFORE YOU BEGIN
Please follow the appropriate instructions in this booklet to connect your modem, depending on whether you have ordered either:
ADSL/VDSL
or
UFB
The modem set up will take approximately 5 minutes followed by another 5-10 minutes as Orcon Genius communicates with our systems.
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2. PHONE CABLE
1. POWER CABLE
3. ETHERNET CABLE
ADSL/VDSL SET UP
1. Connect the power adapter to the black power port on the device. Plug the power adapter into the wall socket. Turn the modem power button on (located on the side of the device) and wait for the green power light to illuminate.
2. Plug the wide end of the grey phone cable into your dedicated DSL jack-point
(for VDSL), or any jack-point (for ADSL). Plug the narrow end of the same cable into the DSL port on the back of the modem.
3. Plug one end of the yellow Ethernet cable into one of the Ethernet ports on the
back of the modem, and the other end into the Ethernet port on your PC or Laptop (please refer to PC user guide or PC manufacturer if you are unsure where this is located).
Note: You don’t need a line filter like you may have been using with a previous broadband setup.
Your setup should look like this.
4. Orcon Genius will now communicate with our systems to finish setting up your
broadband connection.
To connect wirelessly use the wireless setup guide on page 9.
POWER SOCKET
VDSL SPLITTER / ADSL JACKPOINT
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2. ETHERNET CABLE
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POWER SOCKET
1. POWER CABLE
3. ETHERNET CABLE
UFB SET UP
1. Connect the power adapter to the black power port on the device. Plug the power adapter into the wall socket. Turn the modem power button on (located on the side of the device) and wait for the green power light to illuminate.
2. Plug one of the yellow Ethernet cables (which can be found in your Orcon Genius box) into the WAN socket located on the back of the device. Plug the other end of the same cable into port 1 of the newly installed UFB ONT. (This is the device installed by a technician when fibre was connected to your property)
3. Plug one end of the yellow Ethernet cable into one of the modem’s Ethernet ports,
and the other into the Ethernet port on your PC or laptop (please refer to PC user guide or PC manufacturer if you are unsure where this is located).
Your setup should look like this.
4. Orcon Genius will now communicate with our systems to finish setting up your
broadband connection.
Your particular ONT may look different from the one shown, however you should still plug your router into port 1.
To connect wirelessly use the wireless setup guide on page 9.
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GETTING ORCON GENIUS CONNECTED
Hooray! You have successfully completed the physical set up process for Orcon Genius. This is the first time you connect so you will need to wait 3-5 minutes to allow Orcon Genius to download its configuration settings for broadband and voice.
We suggest you make yourself a cup of tea, and then have a crack at this Sudoku puzzle.
The following lights should be illuminated on the Netcomm device.
You should now be able access the internet… what will you do first? Email your mum? Watch cat videos on YouTube? Or perhaps a spot of Facebook stalking?
To set up your Orcon Genius phone turn the page.
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Having trouble setting up? Call us on 0800 13 14 15.
ADSL/ VDSL
UFB
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ORCON GENIUS PHONE
Now that you’re up and running on the internet, it’s time to set up your Orcon Genius phone.
• Plug the RJ11-RJ11 (narrow plugs at both ends) phone cable from the Orcon Genius box into the grey Telephone 1 socket on the back of your Orcon Genius modem.
• Connect the other end of the cable into the matching socket on your phone.
Note: some phones will not have the same socket type as this cable, in this case you will need to source a new phone or correct cable from your local electronics store.
POWER CABLE
PHONE CABLE OR ETHERNET CABLE
PHONE CABLE
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Note: we recommend you follow steps 3-5 to make sure your Orcon Genius is super secure and safe.
CONTENTS
1. GET TO KNOW GENIUS
2. HOW TO SET UP WIRELESS
3. HOW TO DRIVE ORCON GENIUS MANUALLY
4. HOW TO CHANGE YOUR ORCON GENIUS SSID & WIRELESS PASSWORD
5. HOW TO CHANGE YOUR ORCON GENIUS DEVICE PASSWORD
ORCON GENIUS – MORE DETAILED INFO
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1. Power
The power light indicates that your Genius device has a working power source. Flashing orange indicates that it’s powering up. Once completed it should be solid green.
2. DSL
The DSL light indicates an active DSL service on the line. This light will not be illuminated on a UFB connection.
3. Internet
The internet light shows you when the router is connected to the internet. If the light is off or flashing the modem is either not connected, or attempting to connect. If the light is solid green, you are successfully connected to the internet.
4. WAN
The WAN light indicates an active broadband service on the line. It should be solid green once your UFB service installation has been completed.
5. Ethernet
When a computer is properly connected to the Ethernet port on the rear of
the router, the corresponding lights will illuminate. A solid light means a computer or a network enabled device is connected. When information is being sent over the port, the light will blink rapidly.
6. Wi-Fi
The wireless status light shows you when the Orcon Genius Wi-Fi network is enabled.
7. WPS
WPS allows for the easy establishment of a secure wireless home network. Because the Orcon Genius comes with secure Wi-Fi auto-configured, this feature is turned off by default.
8. USB
When a USB storage device is connected to the Orcon Genius, this light will illuminate.
9. Telephone
This phone light indicates that your Orcon Genius phone service is ready to use.
CHAPTER 1 GET TO KNOW GENIUS
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The Orcon Genius wireless signal is on by default and secured using a unique password printed on the base of the modem.
Please note: if you want a different password you can change this, see Chapter 4.
Using your wireless capable device (i.e. Laptop, Smartphone, Tablet device) search for the following network: ORCON-WIRELESS and connect to it.
When prompted for a password, enter the serial number located on the bottom of the device, as per the images below.
Over the page we’ve included some instructions for connecting a computer running Windows 8, Windows 7 or Mac OSX to your wireless network.
For help connecting any other devices, please refer to the manufacturer or consult your user documentation.
CHAPTER 2 HOW TO SETUP WIRELESS
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WIRELESS COMPUTER SET UP WINDOWS 8
1. Click on the Wireless Network icon in the system tray of your computer.
2. A menu will appear with the wireless networks currently in range. Look for the name of your network and click on it (in this case it’s Orcon-Wireless).
3. Ensure the Connect Automatically option is ticked and then click on the connect button.
4. Next you’ll be required to enter your wireless network password (this is the serial number located on the bottom of the device by default). Click Next.
5. Once loaded, click on the Wireless Network icon in your computer’s system tray to confirm the connection to your modem’s wireless network.
6. Connection to your modem’s wireless network is now complete. Try using a browser to surf to a website.
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WIRELESS COMPUTER SET UP WINDOWS 7
1. Click on the Wireless Network icon in the system tray of your computer.
2. A menu will appear with the wireless networks currently in range. Look for the name of your wireless network and click on it (in this case it’s Orcon-Wireless).
3. Ensure the Connect Automatically option is ticked and then click on the Connect button.
4. Next you’ll be required to enter your wireless network password (this is the serial number of the modem device, located on the bottom of your device by default). Click OK.
5. Once loaded, click on the Wireless Network icon in your computer’s system tray to confirm the connection to your modem’s wireless network.
6. Connection to your modem’s wireless network is now complete. Try using a browser to surf to a website.
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WIRELESS COMPUTER SET UP MAC OSX
1. On the top menu bar, click the AirPort icon and select the Turn AirPort On option.
2. After a moment, your computer will list the available wireless networks. Select your wireless network. In this case it’s Orcon-Wireless.
3. Next you’ll be required to enter your wireless network password (this is the serial number of the modem device, located on the bottom of your device by default). Click Join.
4. Click the AirPort button and confirm you are connected to the newly created wireless network. Observe the tick next to the network name and the filled wireless reception icon.
5. Connection to your modem’s wireless network is now complete. Try using a browser to surf to a website.
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1. Turn the computer on and open up a web browser (for example Internet Explorer or Firefox).
2. In the ‘Address’ field type in 192.168.20.1
3. When prompted type the username (default = admin) and password
(default = admin) This allows you to access the modem’s interface.
4. In the modem’s interface there are various menus regarding the modem’s settings
and other various options. We recommend that you do not alter any of these settings, to ensure a smooth Orcon Genius experience.
CHAPTER 3 - HOW TO DRIVE ORCON GENIUS MANUALLY
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HOW TO CHANGE YOUR SSID
To change the SSID (Wireless network name) for your Orcon Genius wireless network follow the steps below:
1. Open your preferred browser.
2. In your browser, enter 192.168.20.1 into the URL bar to browse to access your modem’s interface.
3. Once loaded you’ll see the modem login window. Enter your modem password into the password field (default password is admin) and press enter.
4. From the left hand menu, select Wireless and then Basic.
5. Under the SSID field enter the new name that you would like for your wireless network.
6. Click the Apply / Save button at the bottom of the page.
If you were logged into the modem wirelessly, you’ll need to reconnect to the wireless network under the new name you’ve just created.
7. Don’t forget to reconnect your wireless devices to your network using the new wireless network name.
CHAPTER 4 - HOW TO CHANGE YOUR SSID & WIRELESS PASSWORD
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HOW TO CHANGE YOUR WIRELESS PASSWORD
To change the password on your Orcon Genius’s wireless network follow the steps below:
1. Open your preferred browser.
2. In your browser, type in 192.168.20.1 into the URL bar to browse to access your modem’s interface.
3. Once loaded you’ll see the modem login window. Enter your modem password into the password field (default password is admin) and press enter.
4. From the left hand menu select Wireless and then Security.
5. Under the WPA/WAPI passphrase field, enter in the new Wireless password that you would like for your network.
Pick a password that’s easy to remember but hard to guess. We recommend using a
combination of numbers and upper and lower case letters.
6. Ensure wireless Network authentication is set to WPA2 - PSK
7. Ensure the WPA/WAPI encryption is set to TKIP+AES.
8. Click the Apply / Save button at the bottom of the page.
If you were logged into the modem wirelessly, you’ll need to reconnect to the wireless network using the new password you’ve just created.
9. Don’t forget to reconnect any other wireless devices to your network using the new wireless password.
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For an even more secure setup, you can change the Orcon Genius modem password. The default password is ‘admin’. We do suggest you personalise this password to ensure that your Orcon Genius is more secure.
Note: this is the password to the modem and won’t change your Orcon username and password for account details and webmail login.
1. Open your preferred browser and log in to your Orcon Genius by typing
192.168.20.1 into the address bar.
2. Enter your admin username and password into the login window that appears.
3. Once logged in to your Orcon Genius go to Management > Access Control > Passwords.
4. To change the password enter admin under Old Password and then enter your new desired password under New password and Confirm password.
5. Once completed click on the Apply / Save button.
• It is important to remember this password, as you will need it each time you have to log in to Orcon Genius manually.
CHAPTER 5 - HOW TO CHANGE YOUR ORCON GENIUS DEVICE ADMIN PASSWORD
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NOTES
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For additional information please refer to the support section of our website at www.orcon.net.nz/support
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orcon.co.nz
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