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Remote does not work
• Check that plastic strip in remote has been removed.
• If the remote has had a lot of use, replace the battery.
• Check there are no obstructions between the remote and the front of
the soundbar.
Sound is distorted
• Turn down the output of the device playing into the soundbar
• Turn up the master volume on the soundbar if necessary.
• Check that all audio connections are well seated / plugged in fully.
Sound is noisy / ‘hissy’
• Turn down the volume of the soundbar unit
• Turn up the output volume of music source to compensate.
• Use the digital optical (TOSLINK) inputs if possible to reduce noise.
Digital optical issues: ‘Clicking’ or no
sound
• Connect the TV optical output to the soundbar optical input preferentially.
• Ensure both ends of the optical cable have had the protective plastic
tip removed.
• Ensure both ends of the cable have been inserted fully; a distinct
‘click’ will be felt when the cable is properly seated.
• Check the output format of the optical signal from the playing device.
Choose ‘normal’ or ‘PCM’ format. Refer to the TV manufacturer’s
handbook for more information. You can also contact Orbitsound for
advice, see contact help line in this handbook and on the packaging.
No sound/broken sound from subwoofer
(soundbar working)
• Check the subwoofer volume (back of subwoofer). Set to ‘normal’,
then adjust to preference.
• Switch o and switch on the subwoofer to reset it.
• Check power cables and power switches on soundbar and subwoofer.
• Try a dierent wireless channel. Use a paperclip to short press the
pair button on the back of the soundbar. (See Channel selection)
• If the subwoofer STATUS light is not lit, re-pair the subwoofer (see
Pairing)
Battery replacement (remote)
Use CR2032 battery type replacement