Oracle MICROS Tablet Setup Manual

Oracle® MICROS Tablet and Base Station E-Series

Setup Guide

November 2015

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Contents

Contents ................................................................................................... iii

Tables ....................................................................................................... vi

Figures ..................................................................................................... vii

Preface ...................................................................................................... ix

Audience ................................................................................................................................ ix

Customer Support ................................................................................................................. ix

Documentation ...................................................................................................................... ix

Revision History .................................................................................................................... ix

1 Introduction of the MICROS Tablet and Base Station E-Series ....... 1-1

Tablet E-Series 8 .................................................................................................................. 1-1

Tablet E-Series 8 Features ........................................................................................... 1-1

Optional MSR Sleeve ................................................................................................... 1-2

Tablet E-Series 11 ................................................................................................................ 1-3

Tablet E-Series 11 Features ......................................................................................... 1-3

Optional MSR Sleeve ................................................................................................... 1-3

Base Station E-Series ........................................................................................................... 1-4

Peripheral Support ...................................................................................................... 1-5

Indicators ...................................................................................................................... 1-6

Tablet Rotation ............................................................................................................. 1-6

Base Station E-Series Accessories ...................................................................................... 1-7

Customer Displays ...................................................................................................... 1-7

The Integrated Mini Printer ........................................................................................ 1-9

The Base Station E-Series Wireless Scanner ........................................................... 1-10

Tablet E-Series 11 General Specifications ...................................................................... 1-11

Tablet E-Series 8 General Specifications ........................................................................ 1-12

Base Station E-Series General Specifications ................................................................. 1-13

Base Station E-Series Peripheral Power Specifications ................................................ 1-14

Certifications ...................................................................................................................... 1-15

2 Identifying the Internal Components ............................................... 2-1

Disassembling the Base Station E-Series .......................................................................... 2-1

Base Station E-Series Main Board Description ......................................................... 2-3

Base Station E-Series MCU ......................................................................................... 2-4

U65 - USB5537 7-Port SuperSpeed or High Speed Hub Controller ............................. 2-5

USB 3.0 Overview ........................................................................................................ 2-6

U30 - USB 4-Port HUB USB2513 ................................................................................ 2-7

U6 XR21V1414 High Speed USB to Four Channel UART ...................................... 2-7

U31 XR21V1412L32 High Speed USB to Two Channel UART .............................. 2-7

iii

TI Fuel Gauge IC bq20z80 ........................................................................................... 2-8

TI Charger IC bq24170 ................................................................................................ 2-8

Reassembling Base Station E-Series .................................................................................. 2-8

3 Installing and Operating the Tablet and Base Station E-Series ....... 3-1

Care and Handling ............................................................................................................. 3-1

Equipment Placement ................................................................................................. 3-1

Cleaning the Tablet Display, Cabinet, and Magnetic Stripe Reader ..................... 3-2

Basic Operation of the Tablet E-Series 8 and E-Series 11 ............................................... 3-3

Tablet E-Series 8 Operator Controls .......................................................................... 3-4

Tablet E-Series 11 Operator Controls ........................................................................ 3-5

Using the Power Button .............................................................................................. 3-5

Tablet E-Series Power and Brightness Settings ........................................................ 3-7

Touchscreen Calibration ............................................................................................. 3-7

The Optional MSR Sleeve ........................................................................................... 3-7

Charging the Tablet E-Series 8 and E-Series 11 ..................................................... 3-10

Tablet E-Series Recovery Procedures ............................................................................. 3-12

Using the Tablet E-Series USB Recovery Flash Drive ........................................... 3-12

Recovering the Tablet E-Series from the Recovery Partition ............................... 3-13

Creating or Updating the Tablet E-Series USB Recovery Flash Drive ................ 3-14

Using the Tablet E-Series Recovery Controls ......................................................... 3-15

Windows Embedded 8.1 Industry Pro - Lockdown Features .............................. 3-16

Basic Operation of the Base Station E-Series ................................................................. 3-16

Installing the Optional Base Station E-Series Smart Battery ................................ 3-19

Docking the Tablet E-Series 11 onto the Base Station Tray .................................. 3-20

Base Station E-Series Battery Pack Storage Considerations ................................. 3-21

Battery Pack Warnings - Risk of fire, explosion, or burns .................................... 3-22

Base Station E-Series Peripherals .................................................................................... 3-22

Installing the Series 2 Pole Display Kit ................................................................... 3-22

Installing the Series 2 Integrated Customer Displays ........................................... 3-23

Installing the MICROS Integrated Mini Printer..................................................... 3-24

Installing the Base Station Wireless Scanner .......................................................... 3-26

I/O Panel Overview ......................................................................................................... 3-26

4 Tablet and Base Station E-Series Diagnostics Utilities .................... 4-1

Starting the Diagnostics Utility on the Tablet and Base Station E-Series .................... 4-1

System Information ..................................................................................................... 4-1

Customer Display ........................................................................................................ 4-2

Customer Display EX .................................................................................................. 4-2

Customer Display 20x20 ............................................................................................. 4-3

Cash Drawer ................................................................................................................. 4-3

RS232 Loopback ........................................................................................................... 4-3

RS232 Print .................................................................................................................... 4-3

iv

IDN Loopback .............................................................................................................. 4-3

IDN Print ....................................................................................................................... 4-3

Battery Status ................................................................................................................ 4-3

Hardware Monitor ....................................................................................................... 4-3

Other Devices ............................................................................................................... 4-4

LEDs .............................................................................................................................. 4-4

Appendix A: Equipment Dimensions .................................................. A-1

MICROS Tablet E-Series 8................................................................................................. A-1

MICROS Tablet E-Series 11 ............................................................................................... A-2

MICROS Tablet and Base Station E-Series...................................................................... A-3

MICROS Tablet and Base Station E-Series with Integrated LCD Customer Display A-4

MICROS Tablet and Base Station E-Series LCD Customer Pole Display ................... A-5

MICROS Tablet and Base Station E-Series with Integrated Mini Printer ................... A-6

MICROS Tablet and Base E-Series with Integrated Scanner ........................................ A-7

MICROS Tablet Multi-Unit Charger – Surface Mount ................................................. A-8

MICROS Tablet Multi-Unit Charger - Wall Mount ....................................................... A-9

Appendix B: Connector and Cable Diagrams ...................................... B-1

I/O Panel Connectors ......................................................................................................... B-1

IDN Port ........................................................................................................................ B-1

IDN Port - Driving MICROS IDN Printers ............................................................... B-1

IDN Port - RS232 Peripheral ....................................................................................... B-2

RS232 COM 5 ................................................................................................................ B-2

RS232 COM1 and COM2 ............................................................................................ B-3

Cash Drawer 1 and 2 Connectors .............................................................................. B-3

v

Tables

Table 1-1 Wireless Scanner Bar Code Symbologies ............................................................. 1-10

Table 1-2 Tablet E-Series 11 General Specifications ............................................................. 1-11

Table 1-3 Tablet E-Series 8 General Specifications ............................................................... 1-12

Table 1-4 Base Station E-Series General Specifications ....................................................... 1-13

Table 1-5 Base Station E-Series Port Power Specifications ................................................. 1-14

Table 1-6 Tablet E-Series Safety and Environmental Certifications .................................. 1-15

Table 1-7 Base Station E-Series Safety and Environmental Certifications ........................ 1-16

Table 3-1 Base Station Battery Charge Levels ...................................................................... 3-20

Table 4-1 Diagnostic Utility – System and Battery Information .......................................... 4-1

Table B-1 Series 2 Cash Drawer Connector and Signals ....................................................... B-3

vi

Figures

Figure 1-1 Tablet E-Series 8 with Optional MSR Sleeve ....................................................... 1-1

Figure 1-2 Optional Tablet E-Series 8 MSR Sleeve ................................................................ 1-2

Figure 1-3 Tablet E-Series 11 with Optional MSR Sleeve ..................................................... 1-3

Figure 1-4 Optional Tablet E-Series 11 MSR Sleeve Details ................................................. 1-4

Figure 1-5 Base Station E-Series with the Tablet E-Series 11 ................................................ 1-4

Figure 1-6 Base Station E-Series Tray ...................................................................................... 1-5

Figure 1-7 Base Station E-Series LED Indicators .................................................................... 1-6

Figure 1-8 Changing the Tablet Orientation ........................................................................... 1-6

Figure 1-9 Base Station E-Series Accessory Mount Points .................................................... 1-7

Figure 1-10 Series 2 Integrated 240x64 and 2x20 Customer Displays ................................. 1-8

Figure 1-11 Series 240x64 Pole Display ................................................................................... 1-8

Figure 1-12 Series 1 (Left) and Series 2 (Right) Pole Display Bases ..................................... 1-9

Figure 1-13 Integrated Mini-Printer Bracket and Location on Base Station ....................... 1-9

Figure 1-14 Wireless Scanner and Dock ................................................................................ 1-10

Figure 2-1 Removing the Base Station Screws ....................................................................... 2-1

Figure 2-2 Removing the Base Station E-Series Cover .......................................................... 2-2

Figure 2-3 Base Station E-Series Cables and Internal Components ..................................... 2-2

Figure 2-4 Base Station E-Series Block Diagram .................................................................... 2-3

Figure 2-5 Base Station E-Series Main Board – Connectors .................................................. 2-4

Figure 2-6 Base Station E-Series Main Board – Components ............................................... 2-4

Figure 2-7 Typical USB 3.0 Type A Receptacle ...................................................................... 2-6

Figure 2-8 Installing the Base Station E-Series Cover ............................................................ 2-9

Figure 3-1 Tablet E-Series 8 Operator Controls ...................................................................... 3-4

Figure 3-2 Tablet E-Series 11 Operator Controls .................................................................... 3-5

Figure 3-3 Checking the MICROS Windows Embedded 8.1 Image Version ..................... 3-6

Figure 3-4 Installing the E-Series 8 MSR Sleeve ..................................................................... 3-7

Figure 3-5 Removing the E-Series 8 MSR Sleeve ................................................................... 3-8

Figure 3-6 Installing the E-Series 11 MSR Sleeve ................................................................... 3-9

Figure 3-7 Removing the E-Series 11 MSR Sleeve ............................................................... 3-10

Figure 3-8 Charging the Tablet E-Series 8 with the Accessory Charger ........................... 3-11

Figure 3-9 Charging the Tablet E-Series 11 with the Accessory Charger ......................... 3-11

Figure 3-10 Using the USB Recovery Flash Drive - Tablet E-Series 8 ............................... 3-15

Figure 3-11 Using the USB Recovery Flash Drive - Tablet E-Series 11 ............................. 3-15

Figure 3-12 Embedded Lock Down Manager ...................................................................... 3-16

Figure 3-13 Front and Rear views of the Base Station E-Series Base ................................. 3-17

Figure 3-14 Base Station E-Series Rotate Button .................................................................. 3-17

Figure 3-15 Base Station E-Series 11 Tray Retention Mechanism ...................................... 3-18

Figure 3-16 Base Station E-Series Base Station LEDs ........................................................... 3-18

Figure 3-17 Installing the optional Base Station Battery Pack ............................................ 3-19

Figure 3-18 Securing the Battery Compartment Door and Battery Check ....................... 3-19

Figure 3-19 Installing the Tablet in Base Station – Position Tray ...................................... 3-20

Figure 3-20 Installing the Tablet in Base Station – Placing Tablet in Tray ....................... 3-20

Figure 3-21 Installing the Tablet in Base Station – Securing the Tablet ............................ 3-21

Figure 3-22 Base Station Peripheral Locations ..................................................................... 3-22

vii

Figure 3-23 Assembling the Series 2 Pole Display ............................................................... 3-23

Figure 3-24 Series 2 Integrated Customer Displays ............................................................. 3-23

Figure 3-25 Installing the Cable Guide .................................................................................. 3-24

Figure 3-26 Installing the Integrated Mini Printer ............................................................... 3-25

Figure 3-27 Integrated Mini Printer Installation .................................................................. 3-25

Figure 3-28 Base Station E-Series I/O Panel ......................................................................... 3-26

viii

This document provides instructions on how to set up and operate the Tablet E-Series
device with the Base Station. It is not specific to a particular software application.

Audience

This document is intended for users responsible for setting up, installing, and operating
the Tablet E-Series with the Base Station.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

 Product version and program/module name
 Functional and technical description of the problem (include business impact)
 Detailed step-by-step instructions to re-create
 Exact error message received
 Screen shots of each step you take

Preface

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at

http://docs.oracle.com

Revision History

Date Description of Change

November 20, 2015  Initial publication.

Preface ix

1 Introduction of the MICROS Tablet

The MICROS Tablet E-Series has two models, the E-Series 8 and the E-Series 11, available
in 8” and 10.8” screen sizes. Each tablet is available with an optional MSR Sleeve.

Two POS Sleeves are available for the Tablet E-Series 8, and a second option incorporates
a 1D/2D Imager/Scanner into the casework.

The Tablet E-Series 11 is a mobile device with an available MSR Sleeve that can be
tethered to the Base Station E-Series for peripheral, wired Ethernet connectivity, and
battery charging.

The Base Station E-Series is derived from the Base Station R-Series with a new Main
Board as well as modifications to the docking tray and multi-function connector.

Tablet E-Series 8

The following figure shows front and back views of the Tablet E-Series 8 and available
MSR Sleeve.

and Base Station E-Series

Figure 1-1 Tablet E-Series 8 with Optional MSR Sleeve

Tablet E-Series 8 Features

The Tablet E-Series 8 includes a WXGA 1280x800 LCD, 1.33GHz Intel Atom Quad Core
Processor, 2GB DDR3L RAM, and 32GB eMMC storage device.

Also included is an 802.11 a/b/c/g/n Dual Band WiFi Radio, Bluetooth 4.0, and Micro
SD Card Reader supporting up to 64GB.

The Tablet E-Series 8 ships with a Windows Embedded 8.1 Industrial Pro image
customized to include the Oracle MICROS Client Application Loader (CAL) and a Tablet
E-Series Diagnostics Utility.

Introduction of the MICROS Tablet and Base Station E-Series 1-1

OS image recovery methods include restoring the image from a hidden recovery
partition, or by using the appropriate Tablet E-Series USB Recovery Flash Drive. See
Chapter 3 for more information about Factory Recovery.

The Optional MSR Sleeve contains an encryption capable 3-Track head, the same as used
on other MICROS workstations including the Tablet R-Series and Workstation 5A. The
optional MSR Sleeve is also available with a 1D/2D scanner.

Optional MSR Sleeve

The figure below shows details about the optional E-Series 8 sleeve and USB Plug. The
USB Plug attaches to the E-Series 8 Micro USB port during installation. It also contains a
MSR LED to indicate a good MSR read and a light pipe for the charging indicator.

The Micro USB Port on the left of the sleeve is for charging only and accepts inputs from
the charging transformer or future optional multi-gang charging station contacts.

A Tablet E-Series 8 USB Port is routed through the USB Plug to an on-board USB Hub if
the optional 1D/2D scanner is used.

Figure 1-2 Optional Tablet E-Series 8 MSR Sleeve

1-2 Introduction of the MICROS Tablet and Base Station E-Series

Tablet E-Series 11

The figure below shows the front, rear, and MSR views of the Tablet E-Series 11 with the
available MSR sleeve.

Figure 1-3 Tablet E-Series 11 with Optional MSR Sleeve

Tablet E-Series 11 Features

The Tablet E-Series 11 includes a 10.8” WXGA 1920x1080 HD LCD, 1.46GHz Intel Atom
Quad Core Processor, 2GB DDR3L RAM, and 64GB eMMC storage device.

Also included is an 802.11 a/b/c/g/n Dual Band WiFi Radio, Bluetooth 4.0, and Micro
SD Card Reader supporting up to 64GB.

The Tablet E-Series 11 ships with a Windows Embedded 8.1 Industrial Pro image
customized to include the MICROS Client Application Loader (CAL) and the
Tablet/Base Station E-Series Diagnostics Utility.

OS image recovery methods include restoring the image from a hidden recovery
partition, or by using the appropriate Tablet E-Series USB Recovery Flash Drive. See
Chapter 3 for more info about image recovery.

Optional MSR Sleeve

The figure below shows how the connectors on the optional sleeve align with the Tablet
E-Series 11 USB Ports shown on the lower left. The full size USB port is used by the MSR
and is not available. The Micro USB Port is for charging only and accepts input from a
charging transformer or optional gang charging station.

Introduction of the MICROS Tablet and Base Station E-Series 1-3

Figure 1-4 Optional Tablet E-Series 11 MSR Sleeve Details

Base Station E-Series

The Base Station provides peripheral and wired Ethernet connectivity for the Tablet E­Series 11. The figure below shows the Tablet E-Series 11 with optional MSR sleeve
installed on the Base Station E-Series.

Figure 1-5 Base Station E-Series with the Tablet E-Series 11

The Base Station E-Series is AC powered and features an internal universal power
supply. In addition, it can be equipped with an optional Totex Smart Battery, capable of
powering the Tablet E-Series 11 and peripherals for several hours.

The Base Station E-Series is not stand alone intelligent and relies on the Tablet E-Series 11
for all peripheral functionality. When connected to AC power, or powered from the
optional battery, Base Station E-Series remains in a low power sleep mode until the

1-4 Introduction of the MICROS Tablet and Base Station E-Series

Tablet E-Series 11 is installed. When the Tablet E-Series is removed, it returns to sleep
within 30 seconds.

The Base Station E-Series casework is derived from the Base Station R-Series and
supports the same peripherals—Series 2 Integrated and Pole, a 2 inch thermal printer,
and a 1D/2D Wireless Bar Code scanner.

The Base Station E-Series is assigned a unique identifier by the Oracle application,
allowing it to identify key attributes, including cash drawer assignments by employees.

The Base Station E-Series tray details are below. Pulling the release pin allows the tray to
be raised for installation or removal of the Tablet E-Series 11. After installation, the tray is
closed and can be secured to Base Station E-Series with the provided key lock.

Figure 1-6 Base Station E-Series Tray

Peripheral Support

The Base Station E-Series I/O Panel features the following connectors:

 2 MICROS Series 2 Cash Drawer Ports.
 10/100/1000 Wired Ethernet.
 2 x USB 3.0
 2 x USB 2.0
 4 Serial Ports

 1 Customer Display Port
 1 MICROS Powered USB (12V, and 5V), reserved for the Protégé
 Customer Display System
 +12V Auxiliary Power Jack.

– 1 RS232 DB9 /w Software Selectable 5V/9V/12V Power
– 1 RS232 DB9 /w 12V Power (Recommended for the Mini Printer)
– 1 IDN - Switchable RS422/RS232
– 1 RJ45 Serial /w full handshake support.

Introduction of the MICROS Tablet and Base Station E-Series 1-5

Indicators

The figure below shows the indicator LEDs on the Base Station E-Series tray.

Figure 1-7 Base Station E-Series LED Indicators

Tablet Rotation

The Rotate Button releases the Base Station E-Series tilt and rotate mechanism, allowing
you to change the orientation of the Tablet E-Series 11. The figure below presents
examples of portrait orientation with the mag card reader at the top and landscape
orientation with the mag card reader positioned to the right.

Figure 1-8 Changing the Tablet Orientation

The figure below points out the Base Station E-Series Accessary Mounting points.

1-6 Introduction of the MICROS Tablet and Base Station E-Series

Figure 1-9 Base Station E-Series Accessory Mount P oints

Base Station E-Series Accessories

Customer Displays

The Base Station E-Series introduces the Series 2 integrated and pole customer displays
designed to match Base Station R-Series and E-Series styling.

Series 2 Integrated

In the figure below, the Series 2 2x20 Text LCD is on the left and the Series 2 240x64
Graphics LCD is on the right. In the lower half of the figure is the new fixed angle
mounting bracket shared by each Series 2 Customer Display. The mounting bracket
features thumbscrews for quick installation and service.

Introduction of the MICROS Tablet and Base Station E-Series 1-7

Figure 1-10 Series 2 Integrated 240x64 and 2x20 Customer Displays

Series 2 Pole

The figure below shows front and side views of the Series 2 240x64 Pole Display.

Figure 1-11 Series 240x64 Pole Display

The Series 2 pole and base are oval shaped, but the pole centers are compatible with the
Series 1 pole display base, shown below.

1-8 Introduction of the MICROS Tablet and Base Station E-Series

Figure 1-12 Series 1 (Left) and Series 2 (Right) Pol e Display Bases

The Integrated Mini Printer

The Integrated Mini-Printer is a compact thermal printer designed to attach to a fixed
location on the Base Station E-Series and R-Series. The Integrated 2-inch Mini Printer is
based on a Fujitsu thermal print mechanism and firmware, and is not Epson compatible.

The printer is RS232 based and includes an interface cable with DB9F connector that is
recommended for COM2, a powered RS232 Port with 12V available.

The figure below highlights the custom printer mounting bracket that attaches to the
Base Station. At the lower half, is a channel that attaches near the I/O panel and in the
upper half, a pair of tabs that attach to a Base Station ventilation slot.

Figure 1-13 Integrated Mini-Printer Bracket and Location on Base Station

Introduction of the MICROS Tablet and Base Station E-Series 1-9

US Postnet

US Planet

The Base Station E-Series Wireless Scanner

The Base Station Wireless Scanner consists of a compact battery powered Wireless
Scanner and a Dock/Cradle attached to the left or right rear of the Base Station E-Series
and R-Series. The figure below shows an example of the Wireless Scanner installed on the
right rear side of the Base Station E-Series.

Figure 1-14 Wireless Scanner and Dock

The Dock receives power through the USB interface cable to operate the wireless scanner
in presentation mode or to charge the internal AAA batteries for trigger mode.

For fixed operation in presentation mode, the Wireless Scanner can be secured to the
Dock. About six inches clearance in front of the scan window is required and most items
will scan when placed within two to three inches from the window.

The Base Station Wireless Scanner contains a Scan Engine and Image Decoder.

The Scan Engine is composed of a CCD imager, lens, motion sensor, plus illumination
and targeting LEDs housed in small a cube shaped package attached to the scanner
housing with a custom bracket.

The Scan Engine is coupled to a PL3307 Image Decoder, a multi-chip processing system
located on the scanner board. The PL3307 configures the imager through an I2C interface,
acquires the image through its Camera Sensor Interface (CSI) interface, and then decodes
the 1D or 2D bar code symbologies.

After the Image Decoder receives the image and reads the bar code, the scanned data is
sent over a Symbol Simple Serial Interface (SSI) to the Bluetooth Module. The Dock
contains a second Bluetooth Module to receive scanned data, converts it to the SSI
interface and feeds it to a USB to COM Port device.

The Wireless Scanner supports the following bar code symbologies by default.

Table 1-1 Wireless Scanner Bar Code Symbologies

1D Symbologies 2D Symbologies Postal Codes

UPC/EAN PDF417

Bookland EAN MicroPDF417

UCC Coupon Code Data Matrix UK Postal

1-10 Introduction of the MICROS Tablet and Base Station E-Series

1D Symbologies 2D Symbologies Postal Codes

ISSN EAN Data Matrix Inverse Japan Postal

Code 128 Maxicode Australian Postal

GST-123 QR Code Netherlands KIX Code

ISBT 123 MicroQR USPS 4CB/One/Code/Intelligent Mail

Code 36 QR Inverse UPF FICS Postal

Trioptic Code 39 Aztec

Code 32 Aztec Inverse

Code 93

Code 11

Interleaved 2 of 5

Discreet 2 of 5

Codabar

MSI

Chinese 2 of 5

Matrix 2 of 5

Korean 3 of 5

Inverse 1D

GS1 DataBar

Composite Codes

Tablet E-Series 11 General Specifications

The Tablet E-Series 11 with MSR sleeve specifications are listed below.

Table 1-2 Tablet E-Series 11 General Specifications

Specification Parameters

Processor Intel Atom Z3740D Quad Core SoC @ 1.33 GHz (1.83 GHz Turbo).

2M L2 Cache

Intel Gen7 Integrated Graphics

Memory 2GB LPDDR3 SDRAM PC-1333

Storage 64 GB eMMC

Operating System Microsoft Windows Embedded 8.1 Industry Pro

Display 10.8” IPS Display at 1920x1080

Touchscreen 10-Point Capacitive Touch Sensor (Supports multi-touch and gesturing)

Introduction of the MICROS Tablet and Base Station E-Series 1-11

(32bits)

Portrait or Landscape orientation, Auto Rotating.

http://www.dell.com/regulatory_compliance_datasheets

Specification Parameters

Magnetic Card
Reader

Scanner Not Available

External
Connectors and
Controls with MSR
Sleeve

Network/Wireless  802.11 a/b/g/n WiFi with WPA WPA2, TKIP, AES support

Card Reader Micro-SD (SD, SDHC, SDXC - 64GB max)

Battery 2-Cell Lithium-Ion 32 Wh

Operating
Temperature

Weight 726g (1.7lb)

Dimensions Length: 280mm (11.02 inches)

Optional POS Sleeve with Modular Integrated 3-Track MCR capable of
encryption at the swipe

 Micro USB (charging only)
 Headphone/Microphone jack
 Volume Up/Down
 Power/Standby Button
 Gang Charger Pins
 Multi-function Docking Connector for Base Station

 Bluetooth V4.00

0°C (32°F) to 40°C (104°F)

Width: 177mm (6.97 inches)
Thickness: 10.2 mm (0.40 inches)

Certifications

Tablet E-Series 8 General Specifications

The Tablet E-Series 8 with MSR sleeve specifications are listed below.

Table 1-3 Tablet E-Series 8 General Specifications

Specification Parameters

Processor Intel Atom Z3740D Quad Core SoC @ 1.33 GHz (1.83 GHz Turbo)

2M L2 Cache

Intel Gen7 Integrated Graphics

Memory 2GB LPDDR3 SDRAM PC-1333

Storage 32 GB eMMC

Operating System Microsoft Windows Embedded 8.1 Industry Pro

(32bits)

Display 8.0” IPS Display at 1280x800

Portrait or Landscape orientation, Auto Rotating

Touchscreen 10-Point Capacitive Touch Sensor (supports multi-touch and gesturing)

1-12 Introduction of the MICROS Tablet and Base Station E-Series

Specification Parameters

http://www.dell.com/regulatory_compliance_datasheets

Magnetic Card
Reader

Scanner Optional POS Sleeve supports 1D/2D Imager/Scanner

External
Connectors and
Controls with MSR
Sleeve

Network/Wireless  802.11 a/b/g/n WiFi with WPA WPA2, TKIP, AES support

Card Reader Micro-SD (SD, SDHC, SDXC - 64GB max)

Battery 2-Cell Lithium-Ion 18 Wh

Operating
Temperature

Weight 400g (0.88lb)

Dimensions Length: 216mm (8.51 inches)

Optional POS Sleeve with Modular Integrated 3-Track MCR capable of
encryption at the swipe

 Micro USB (charging only)
 Headphone/Microphone jack
 Volume Up/Down
 Power/Standby Button
 Gang Charger Pins
 Scanner Trigger Button (Optional Scanner)

 Bluetooth V4.00

0°C (32°F) to 35°C (95°F)

Width: 130mm (5.11 inches)

Thickness: 9 mm (0.35 inches)

Certifications

Base Station E-Series General Specifications

The Base Station E-Series is designed specifically for the Tablet E-Series 11. It is not
compatible with Tablet E-Series 8 or the MCIROS Tablet R-Series.

Table 1-4 Base Station E-Series General Specifications

Specification Parameters

Processor NXP LPC1751

Memory On-Board 32K Flash, 8K SRAM

LAN Interface 10/100/1000 Mb LAN /w RJ-45 Connector

Serial Ports 2 DB9 Powered RS232 Serial with handshake

• COM1 - user selectable 5V/9V/12 options

• COM2 - 12V available

1 Modular RS232 Serial /w handshake

1 Modular IDN Serial (RS422 or RS232) 

Refer to the Peripheral Power Specification table on
the next page.

Introduction of the MICROS Tablet and Base Station E-Series 1-13

Specification Parameters

USB Ports

Optional Battery 79Wh Lithium Ion

Input Power 25 Watts

Storage Temperature

Operating Temperature -10°C (14°F) to 60 °C (140°F)

Weight 2.60 kg (5.75 lb.)

Case Material PC-ABS Plastic

Physical Dimensions See Appendix A

2 - USB 2.0 Type A

2 - USB 3.0 Type A

1 - MICROS Powered USB Port

Without Battery:

-25°C (-13°F) to 80°C (176°F)

With Optional Totex Battery:

-20°C (-4°F) to 60°C (140°F)

When Charging the Tablet E Series 11 and or
optional Base Station E-Series Battery:

0°C (32°F) to 45°C (113°F)

With Optional Battery:

3.08 kg (6.80lb)

Base Station E-Series Peripheral Power Specifications

The Base Station E-Series I/O Panel includes two DB9 powered COM ports, one MICROS
powered USB port, one 12V power jack, two USB 2.0 ports, and two USB 3.0 ports. The
table below lists each port and the power available.

Table 1-5 Base Station E-Series Port P ower Specifications

Port or Connector Power Bus Available Power

COM1 DB9 VCC 12

VCC 9

VCC 5

COM2 DB9 VCC 12 12V @ 1.5A (18W)

USB 5 (12v)

(Protégé Only)

+12V out VCC12 12V @ 1.5A (18W)

Customer Displays VCC5 5V @ 0.1A (0.5W)

USB 1-USB 4 VCC5 4 x +5V @ 0.5A (10W)

VCC 12

VCC 5

12V @ 1.5A (18W) or

9V @ 1.5A (13.5W) or

5V @ 1.5A (7.5W)

12V @ 1.5A (18W) and

5V @ 0.5A (2.5W)

1-14 Introduction of the MICROS Tablet and Base Station E-Series

Port or Connector Power Bus Available Power

Multi-function Connector
to Tablet

Cash Drawer VCC24

The Base Station E-Series has five primary power busses, each with a fixed amount of
power available. VCC5, VCC9, and VCC12 are available at the I/O Panel for peripheral
devices.

 VCC24 @ 2A is used only if Base Station E-Series 11 is configured to use 24V Cash

Drawers. It is not used to power peripheral devices.

 VCC19.5 @ 2A is fed through the multi-function connector to power the Tablet E-

Series 11 and charge the internal battery. It is not used to power peripherals.

 VCC12 @ 3.5A is available at COM1, COM2, USB 5, and the 12V Out Jack. A total

of 42 Watts is available. Each output can provide 1.5A or 18 Watts.

 VCC9 @ 2A is available at the COM1 connector for use with some small form

factor printers. A total of 13.5 Watts is available.

 VCC5 @ 4A is available at COM1, USB ports 1 through 5 and one or two customer

displays. A total of 20 Watts is available. See below.

Examples:

 A MICROS Protégé Customer Display is connected to USB 5. It consumes 12

Watts from VCC12 and 2.5 Watts from VCC5. This leaves approximately 30 Watts
available on VCC12 and 17.5 Watts available on VCC5 for the I/O Panel USB
Ports and Customer Display(s).

 A thermal printer such as the MICROS Integrated Mini-Printer consumes 15

Watts from VCC12, leaving 24 Watts available for other 12V devices. COM2 is the
recommended port for the Integrated Mini Printer.

VCC19.5 19.5V @ 2.0A (6.25W when

charging the Tablet ­Typical)

24V @ 0.021A (0.5W)

VCC12

12V @ 0.042A (0.5W)

Certifications

The Tablet and Base Station meet the following safety and environmental certifications.

Table 1-6 Tablet E-Series Safety and Environmental Certifications

Directive Specification Year

Safety EN 60950-1:2006+A11+A1+A12 2011

(2006/95/EC) IEC 60950-1:2005+A1 2010

R&TTE EN 300 328 V1.8.1 2012

(1999/5/EC) EN 301 489 V1.9.2 2011

EN 301 489-17 V2.2.1 2012

Introduction of the MICROS Tablet and Base Station E-Series 1-15

Table 1-7 Base Station E-Series Safety and Environmental Certifications

Directive Specification Year

Safety EN 60950-1:2006+A11+A1+A12 2011

(2006/95/EC) IEC 60950-1:2005+A1 2010

EMC EN 55022:2010 2010

(2004/108/EC) EN 55024:2010 2010

EN 61000-3-2:2006+A1+A2 2009

EN 61000-3-3:2008 2008

1-16 Introduction of the MICROS Tablet and Base Station E-Series

2 Identifying the Internal Components

This chapter describes how to open the Base Station E-Series, identify the internal
components, and provides technical descriptions and a block diagram.

Disassembling the Base Station E-Series

The following procedure describes how to disassemble the unit and access the system
board and peripheral components.

Caution: Double Pole/Neutral Filtering

The Base Station E-Series Power Supply contains a
permanently connected fuse in the neutral line. After fuse
operation, parts of the power supply remain energized and
present a shock hazard as long as the AC Power Cord is
connected. Always disconnect the AC power cord before
opening the unit for service or configuration.

1. Remove all cables from the I/O Panel including the AC Power cable before

disassembling the unit.

2. Remove the optional Smart Battery if installed. The optional Smart Battery is capable

of powering Base Station E-Series and must be removed before opening the unit for
service or installing peripherals.

3. Place the Base Station E-Series face down and remove the screws as shown below.

Figure 2-1 Removing the Base Station Screws

4. Return the unit to the normal operating position. Lift up and tilt the cover to the

right, just enough to remove the Cable Bundle from CN8 before fully removing the
cover.

Identifying the Internal Components 2-1

Figure 2-2 Removing the Base Station E-Series Cover

Figure 2-3 Base Station E-Series Cables and Internal C omponents

2-2 Identifying the Internal Components

Base Station E-Series Main Board Description

This section provides a block diagram of the Base Station E-Series Main or System Board
and describes the major components. The block diagram is displayed below.

Figure 2-4 Base Station E-Series Block Diagram

Identifying the Internal Components 2-3

Base Station E-Series Main Board – Connectors and Components

The figures below point out the connectors and components referenced in the block
diagram.

Figure 2-5 Base Station E-Series Main Board – Connectors

Figure 2-6 Base Station E-Series Main Board – Components

Base Station E-Series MCU

The Base Station E-Series MCU is a NXP LPC1751 containing an ARM Cortex-M3
Processor with 32kB Flash and 8kB SRAM on board. The ARM Cortex M3 is a general
purpose 32-bit microprocessor, offering high performance and very low power
consumption. Features include:

 In-System Programming (ISP) and In-Application Programming (IAP)
 USB 2.0 full speed controller
 Four UARTs with fractional baud rate generation

– UART0 is dedicated to MCU In System Programming.
– UART2 and UART3 are dedicated to the smart cash drawer interfaces.

2-4 Identifying the Internal Components

 Two I2C-bus interfaces supporting fast mode with a data rate of 400 kbit/s

– One IC2 interface is dedicated to the optional Smart Battery.
– The second IC2 interface is dedicated to the on-board EEPROM, U23. The

EEPROM is used to store application data.

 52 General Purpose I/O (GPIO) pins with configurable pull-up/down resistors.

Functions include:

– Base Station E-Series Battery and Power LEDs
– Powered COM Port voltage control and monitoring
– Tablet E-Series 11 Detection
– RS422/RS232 Mode Select for the IDN COM4 interface
– Cash Drawer Open/Closed
– Base Station E-Series Board Revision
– 12V/24V Cash Drawer Voltage Select

 12-bit Analog-to-Digital Converter (ADC) with conversion rates up to 200 kHz

– All on-board and DSUB voltages are monitored by the ADC and displayed

in the Base Station E-Series MCU API selection from the Diagnostics Utility.

 Integrated PMU (Power Management Unit) with four reduced power modes

Base Station E-Series/Tablet E-Series 11 Detection

When the Base Station E-Series is connected to AC Power and the Tablet E-Series 11 is
not installed, the Base Station E-Series MCU is in a low power sleep mode and all power
supply voltages are off (with the exception of a standby voltage).

As shown in the block diagram, HEAD_DETECT is an input to the Base Station E-Series
from the Tablet E-Series 11.

 HEAD_DETECT is forced active when the Tablet E-Series 11 is installed. This

wakes the Base Station E-Series MCU from sleep mode and it responds by
asserting PWR_CTRL.

 An active PWR_CTRL enables all Base Station E-Series Main Board voltage

regulators including 3.3V, 5V, 9V, 12V, and 19.5V. After the voltages are active,
the MCU turns on the Power LED.

 When the Tablet E-Series 11 is removed, the MCU waits for re-installation for up

to 20 seconds. If re-installation does not occur, the MCU disables PWR_CTRL to
turn off the internal regulators, turns off the Power LED and enters a low power
sleep mode.

U65 - USB5537 7-Port SuperSpeed or High Speed Hub Controller

The SMSC USB5537 is a 7-Port Hub supporting both USB 3.0 or SuperSpeed (SS) and
USB 2.0 Full Speed (FS) USB Interfaces as well as complete coverage of all compatible
operating speeds. USB modes supported include:

 5 Gbps SuperSpeed (SS)
 480 Mbps High-Speed (HS)
 12 Mbps Full-Speed (FS)
 1.5 Mbps Low-Speed (LS)

As shown in the block diagram, USB 3.0 interface signals from the Tablet E-Series 11 pass
through the multi-function connector to the Upstream port of U65. U65 generates all Base
Station E-Series USB and Serial Ports from this input.

Identifying the Internal Components 2-5

Legacy USB speeds such as Full-Speed (FS) and Low-Speed (LS) are handled by the USB

2.0 controller. The SuperSpeed USB 3.0 Controller operates in parallel with the USB 2.0
controller so that the SuperSpeed data transfers are not affected by USB 2.0 traffic.

 Four downstream USB 3.0 SuperSpeed Ports. On the E-Series Main Board, each

port is connected to the following:

– SS Ports 1 (USB3_1) and 2 (USB3_2) are fed directly to CN3A and CN3B and

designated USB3 and USB4 on the I/O Panel. The blue connectors indicate
USB 3.0 compatibility.

– SS Port 3 (USB3_3) is fed to U40, an on-board AX88179 USB 3.0 to Gigabit

Ethernet Controller. U40 is a highly integrated ASIC, combining a USB 3.0
PHY and 10/100/1000Mbps Gigabit Ethernet PHY in a single package. The
Ethernet PHY supports IEEE 802.3, IEEE 802.3u and IEEE 802.3ab. The
output is fed to I/O Panel connector U6 for wired Ethernet.

– SS Port 4 is configured for USB 2.0 operation and fed to the 2x5 header J3 for

Protégé Customer Display support. The USB 3.0 interface is not used.

 Three downstream USB 2.0 ports labeled HS5, HS6, and HS7.

– HS5 is fed to U30, a USB2513 USB 2.0 compatible 4-Port Hub.
– HS6 is fed to U6, a USB to 4-Port Serial UART.
– HS7 is fed to U31 a USB to 2-Port Serial UART.

USB 3.0 Overview

The USB 3.0 specification improves upon the USB 2.0 specification by adding a physically
separate full-duplex (two ways) communications channel on top of the existing half
duplex (one way) USB 2.0 channel.

USB 3.0 introduces a new 5 Gbit/s transfer type called SuperSpeed or ‘SS’ where one
channel is dedicated to transmitting data and the second channel dedicated to receiving
data simultaneously. This eliminates the overhead associated with a USB 2.0 controller
having to ‘turn-around’ the half duplex channel from transmit to receive and vise-versa.

U65 or any USB hub supporting both specifications will include independent USB
controllers to prevent USB 2.0 data transfers from interfering with USB 3.0 data transfers.

USB 3.0 Type A Plugs and Receptacles

The figure below shows a typical USB 3.0 Type A receptacle on the Base Station E-Series.
USB 3.0 adds five more pins to the existing Type A Plug and Receptacles and are colored
blue. The existing USB 1.x/2.0 compatible pins are at the lower half labeled VBUS
(Power), DN/DP, and GND.

Figure 2-7 Typical USB 3.0 Type A Receptacle

USB 3.0 adds 5 pins to the upper half of the connector, including two differential pairs for
SuperSpeed signaling, called out as SSRX+/SSRX- and SSTX+/SSTX- and GND_DRAIN
in the figure above. The additional ground wire is critical for maintaining the
SuperSpeed channel signal integrity and reducing EMI.

2-6 Identifying the Internal Components

U30 - USB 4-Port HUB USB2513

The SMSC USB2513 4-port hub is part of a family of low-power, OEM configurable, MTT
(Multi-Transaction translator) hub controller ICs.

The USB2517 provides 7 downstream ports for Base Station.

The SMSC hub supports Low-Speed (LS), Full-Speed (FS), and High-Speed (HS) devices
on all downstream ports.

The Upstream port is driven by HS5 from Hub U65.

The downstream ports are configured as follows:

 HS8, HS9 - to Base Station E-Series I/O Panel USB 2.0 Ports, USB1, and USB2
 HS10 - to Base Station E-Series MCU

U6 XR21V1414 High Speed USB to Four Channel UART

U6 converts a single High Speed USB 2.0 input into four serial Universal Asynchronous
Receiver Transmitters (UARTS).

The XR21V1414 is attached to the HS6 downstream port of U65. The USB interface is
fully compliant with Full Speed USB 2.0 Specification.

Each UART contains a large transmit and receive FIFO to optimize data throughput as
detailed below.

 Data rates up to 12 Mbps
 Fractional Baud Rates up to 12 Mbps
 128 byte TX FIFO
 384 byte RX FIFO
 7, 8, or 9 data bits - 1 or 2 stop bits - Odd, even, mark, space, or no parity
 Automatic Hardware Flow Control - (RTS/CTS or DTR/DSR)
 Automatic Software Flow Control (Xon/Xoff)
 Multi-drop and Half-Duplex Modes

On the Base Station E-Series Main Board, the four channel UART drives the following
I/O Panel connectors:

 URAT1

– COM1 DB9 Powered DB9

 URAT2

– COM2 DB9 Powered

 URAT3

– COM3 - Customer Display Port

 URAT4

– COM4 - IDN (RJ45 RS422/RS232 multi-function port)

A serial driver running on Tablet E-Series establishes virtual COM ports.

U31 XR21V1412L32 High Speed USB to Two Channel UART

U31 converts a single High Speed USB 2.0 input into two serial Universal Asynchronous
Receiver Transmitters (UARTS).

The XR21V1412L32 is attached to the HS7 downstream port of U65. The USB interface is
fully compliant with Full Speed USB 2.0 Specification.

Identifying the Internal Components 2-7

Each UART contains a large transmit and receive FIFO to optimize data throughput as
detailed below.

 Data rates up to 12 Mbps
 Fractional Baud Rates up to 12 Mbps
 128 byte TX FIFO
 384 byte RX FIFO
 7, 8, or 9 data bits - 1 or 2 stop bits - Odd, even, mark, space, or no parity
 Automatic Hardware Flow Control - (RTS/CTS or DTR/DSR)
 Automatic Software Flow Control (Xon/Xoff)
 Multi-drop and Half-Duplex Modes

On the Base Station E-Series Main Board, the two channel UART drives the following
I/O Panel connectors:

 URAT1

– COM5 RS232 RJ45

 URAT2

– Base Station E-Series MCU

TI Fuel Gauge IC bq20z80

The Fuel Gauge resides in the optional Totex Smart Battery Pack. The fuel gauge uses
TI’s Impedance Track technology to provide information on remaining battery capacity
(mAh), state of charge (%), run-time to empty (mins), battery voltage (mV), and battery
temperature (°C).

To determine the battery state of charge (SOC), the fuel gauge measures cell voltage,
temperature, and current. The current is measured by sensing the voltage drop across a
small-value resistor in series with the battery. The fuel gauge accurately predicts the
battery capacity and other operational characteristics such as state-of-charge (SOC), time­to-empty (TTE), time-to-full (TTF), as well as an SOC interrupt signal to the MCU. Both
the Tablet and optional Base Station Battery State of Charge is available at the WEC7
power properties icon located in the system tray.

The Base Station E-Series Battery Status page of the Diagnostics Utility displays many of
the fields available in the fuel gauge.

TI Charger IC bq24170

The bq24170 is highly integrated stand-alone single cell Li-Ion switch mode battery
charger with two integrated N-channel power MOSFETs. It provides battery detection,
pre-conditioning, charge monitoring, and charge termination. It also closely monitors
battery pack temperature to allow charging in a preset window.

The charger is configured to charge the three-cell Base Station E-Series Li-Ion battery
pack in three phases—preconditioning, constant current, and constant voltage.

Reassembling Base Station E-Series

The following procedure describes how to connect the cable bundle and reassemble the
Base Station E-Series.

1. Place the top cover to the right of the base as shown in the figure below and connect

the multi-function cable bundle to CN8.

2-8 Identifying the Internal Components

2. Reattach the cover and place the Base Station E-Series face down to access the cover

screws.

3. Install the six security screws to fasten the Base Station E-Series cover.

Figure 2-8 Installing the Base Station E-Series Cover

Identifying the Internal Components 2-9

3 Installing and Operating the Tablet

This chapter describes the environmental requirements for the hardware, the basic
operation of the Tablet E-Series, the peripheral installation procedures, and the recovery
procedures.

Care and Handling

Tips for placing the Base Station in an environmentally sound location and instructions
for cleaning the cabinet are presented in this section.

Equipment Placement

The following pages present considerations for placement of the Base Station and related
peripheral equipment.

Location

 Appendix A contains dimensional data for Base Station and peripheral devices.

Before you decide on the space each piece of equipment will occupy, take
measurements and ensure proper fit.

 Ensure the equipment location is accessible to all service personnel.
 Tile is the recommended floor surface for areas surrounding the equipment. If the

floor covering adjacent to the equipment is carpeted, an anti-static grade of
carpeting is recommended. If the carpeting surrounding the area housing the
equipment is not composed of anti-static material, the use of static discharge mats
is recommended. Anti-static mats incorporate a grounding clip with a cable for
attachment to earth ground.

and Base Station E-Series

Proximity to Foreign Materials

Spilled liquids can cause damage to the circuits in MICROS equipment.

 Do not place equipment near food preparation areas, glass racks, or water

stations.

Another source of potential hazards to the equipment are foreign objects, including
paper clips, staples, and any other metallic objects.

 Safeguards should be taken to prevent the accidental dropping of such materials

into the equipment.

Noise Induction

In addition to the AC Power Requirements outlined in the Oracle MICROS Hardware Site
Preparation Guide, other sources of electromagnetic interference must be eliminated to

ensure trouble-free operation of the equipment.

 Noise radiating from AC power lines throughout the site can be absorbed by

MICROS AC power and communications lines and induced into the equipment.
Consequently, no exposed cable dedicated to the MICROS equipment should be
run in the vicinity of any AC power lines.

Installing and Operating the Tablet and Base Station E-Series 3-1

 Devices that emit RF energy, such as cordless phones, and walkie-talkies should

be kept at least 8 inches from the equipment or cable during operation.

Electrostatic Discharge (E SD)

The occurrence of electrostatic discharge (ESD) usually takes the form of a discharge
from the operator’s hand to cash drawers, the workstation, the magnetic stripe card
reader or other peripherals. ESD is more common in dry climates during the winter, and
less common in moist climates. The workstation has excellent built-in immunity to ESD
in most environments. However, tile or anti-static carpet is recommended in areas near
the Base Station.

Operating Temperature

Tablet E-Series 8:

 0°C (32°F) to 35°C (95°F)

Tablet E-Series 11:

 0°C (32°F) to 40°C (104°F)

Base Station E-Series:

 -10°C (14°F) to 60°C (140°F)

AC Power and Data Cabling Requir ements

AC Power, Ethernet, and MICROS IDN data cabling should be installed in accordance
with the Oracle MICROS Hardware Site Preparation Guide.

Cleaning the Tablet Display, Cabinet, and Magnetic Stripe Reader

Recommendations for cleaning the Cabinet, Magnetic Stripe Reader, and LCD cover are
described below.

Warning: Shock Hazard

Before performing preventive maintenance or cleaning the
workstation, use the power button to turn the unit off

LCD/Touchscreen Glass

The LCD/Touchscreen can be cleaned using any common household cleaner applied
with a clean cotton cloth. Always spray the cloth with the cleaner first, then use the cloth
to clean the screen.

Cabinet

Always use a chamois or clean lint-free cloth to clean the cabinet and screen surface. Do
not use chemical, alcohol, or petroleum based cleaners that are not recommended for
plastics.

Magnetic Card Reader

Depending on how much they are used, magnetic card readers may require periodic
cleaning. Oracle MICROS recommends cleaning the heads as often as once a day if the
reader is subjected to heavy usage.

.

3-2 Installing and Operating the Tablet and Base Station E-Series

Basic Operation of the Tablet E-Series 8 and E-Series 11

With the introduction of the E-Series tablets, the original MICROS Tablet is now
designated Tablet R-Series.

The Tablet E-Series introduces two new devices to the MICROS Tablet line-up, with 8
and 11 displays.

The E-Series 11 is based on an Intel Atom Processor with a 10.8 inch touch screen.

 To add a Magnetic Card Reader, the optional POS Sleeve is available. A hand

strap is available for mobile use.

 To access standard POS peripherals, the Base Station E-Series is also available.
 Multi-Bay Charger accessory (future).

The E-Series 8 is based on an Intel Atom Processor with 8.1 inch touch screen.

 To add a Magnetic Card Reader, the optional POS Sleeve is available with or

without a 2D Imager/Scanner.

 Multi-Bay Charger Accessory (future)

The following sections describe the operational aspects of the Tablet and Base Station E­Series. This includes using the Power Button to turn the unit ON/OFF, or enter suspend
mode. Other topics include how to install/remove the optional MSR Sleeve, install the
Tablet E-Series 11 on the companion Base Station E-Series base, charge the battery, or
recover the Tablet E-Series 8 or E-Series 11 operating system image.

Installing and Operating the Tablet and Base Station E-Series 3-3

Tablet E-Series 8 Operator Controls

The following illustrations point out the operator features of the Tablet E-Series 8 with
optional MSR Sleeve.

Figure 3-1 Tablet E-Series 8 Operator Controls

3-4 Installing and Operating the Tablet and Base Station E-Series

Tablet E-Series 11 Operator Controls

The illustration below points out the operator features of the Tablet E-Series 11 with
optional MSR POS Sleeve.

Figure 3-2 Tablet E-Series 11 Operator Controls

Using the Power Button

The Power Button, depending on how long it is pressed and released, turns the E-Series 8
or E-Series 11 On/Off or enters/exits sleep mode.

The E-Series 11 Power Button behaves in the same manner when installed on the Base
Station E-Series.

When powering down, the Tablet E-Series 8 and 11 are configured to provide a brief
haptic pulse to indicate when to release the Power Button.

Turning the unit ON and OFF

The following applies to both the E-Series 8 and E-Series 11 except where noted.

1. To turn the unit ON from the OFF State, press the Power Button, and then release it

when the unit vibrates.

Installing and Operating the Tablet and Base Station E-Series 3-5

2. The unit powers up.
 Tablet E-Series 8 - After a few seconds, a circular progress indicator appears.

The MICROS logo is not displayed.

 Tablet E-Series 11 - After a few seconds, the MICROS logo appears, followed by

the MSR Status LED flashing Blue, then the circular progress indicator. If
installed on the Base Station E-Series, it powers up as well.

3. After several seconds, the screen clears and the unit boots to the Windows 8.1 Start

screen.

4. If previously installed, the MICROS CAL starts. To install CAL, tap the Install CAL

icon on the desktop. After the installation completion, CAL starts automatically.

5. To view the MICROS Image Version or Model number:

a. From the Start screen, tap File Explorer.
b. Tap the Properties icon under the File tab.
c. The System screen appears. The Model is the Image Version and is located in

the System section of the screen.

Figure 3-3 Checking the MICROS Windows Embedded 8.1 Im age Version

Turning the unit Off from the On state

To turn off the device, press and hold the Power Button until you feel the haptic pulse,
and then release. The Tablet E-Series device powers off.

Enter/Exit Suspend Mode from the ON State

When the Tablet E-Series 8 and 11 are mobile, the Power Button is used to enter/exit the
suspend mode as described below. Suspend mode may not be supported by all
application software.

1. To enter Suspend from the ON state, press the Power Button for one second, and

then release. The LCD and Battery LED turn off.

2. To resume operation from Suspend mode, press the Power Button for less than two

seconds. When the display resumes, release the button. The LCD and Battery LED
are restored to the previous state.

3. To turn off the Tablet from Suspend, press and hold the Power Button for at least five

seconds. When you feel the haptic ‘pulse’, release the Power Button.

3-6 Installing and Operating the Tablet and Base Station E-Series

Tablet E-Series Power and Brightness Settings

The default Tablet E-Series 8 and E-Series 11 Power Settings are listed below.

 The default Power Plan is Balanced. When running on the battery, the unit will

enter standby after four minutes of inactivity.

 The default brightness setting is 36%.

Touchscreen Calibration

The projected capacitive touchscreen technology used in the Tablet E-Series 8 and E­Series 11 does not require routine calibration at regular intervals. However, should it be
required, a 16-point calibration utility can be found by starting Windows Explorer and
navigate to the tabcal.exe utility.

 Tablet E-Series 11: C:\Windows\System32\tabcal.exe.
 Tablet E-Series 8: C:\Windows\System32\tabcal.exe.

The Optional MSR Sleeve

The following sections describe how to install and remove the optional MSR Sleeves.

Installing the Tablet E-Series 8 MSR Sleeve

To install the Tablet E-Series 8 in the optional MSR sleeve and install the USB plug,
follow the instructions below.

1. Orient the Sleeve as shown below, and then slide the tablet into place.

2. Make sure the screws are in the Unlock position, and then attach the USB plug to the

sleeve.

3. Using a small flat blade screwdriver, turn the screws to the Lock position.

Figure 3-4 Installing the E-Series 8 MSR Sleeve

Installing and Operating the Tablet and Base Station E-Series 3-7

Removing the Tablet E-Series 8 MSR Sleeve

To remove the E-Series 8 MSR Sleeve, follow the instructions below.

1. Turn the screws to the Unlock position and remove the USB Plug.

2. Place your thumbnail in the slot shown by the arrow and remove the tablet from the

sleeve.

Figure 3-5 Removing the E-Series 8 MSR Sleeve

Installing the Tablet E-Series 11 MSR Sleeve

To install the Tablet E-Series 11 into the optional MSR sleeve, follow the instructions
below.

1. Start by inserting the tablet into the sleeve with the Micro and Standard USB

connectors oriented as shown.

2. Slide and attach the side of the sleeve with the MSR.

3. Place the unit facedown and, using a small flat blade screwdriver, turn the screws to

the Lock position.

3-8 Installing and Operating the Tablet and Base Station E-Series

Figure 3-6 Installing the E-Series 11 MSR Sleeve

Removing the Tablet E-Series 11 MSR Sleeve

To remove the Tablet E-Series 11 MSR sleeve, follow the instructions below.

1. Place the unit face down and turn the screws to the Unlock position

2. Remove the half of the sleeve that includes the MSR.

3. Remove the second half of the sleeve with the USB connectors.

Installing and Operating the Tablet and Base Station E-Series 3-9

Figure 3-7 Removing the E-Series 11 MSR Sleeve

Charging the Tablet E-Series 8 and E-Series 11

Each tablet is shipped with an accessory charger and USB cable that can be used to
charge the device when installed in the optional MSR Sleeve.

The E-Series 11 includes a dual voltage charger (19.5V and 5V) that is compatible with
the E-Series 8. The E-Series 8 charger is not compatible with the E-Series 11.

The figures below show the locations of the E-Series 8 and E-Series 11 Micro USB
charging port, with and without the MSR Sleeve.

3-10 Installing and Operating the Tablet and Base Station E-Series

Figure 3-8 Charging the Tablet E-Series 8 with the Accessory Charger

Figure 3-9 Charging the Tablet E-Series 11 with the Accessory Charger

Installing and Operating the Tablet and Base Station E-Series 3-11

Tablet E-Series Recovery Procedures

The Tablet E-Series 8 and E-Series 11 devices offer two methods of recovery, depending
on if it can successfully boot to Windows Embedded 8.1 Industry Pro.

 If the Tablet E-Series 8 or E-Series 11 device does not boot to Windows Embedded

8.1 Industry Pro, it can be recovered using a MICROS E-Series USB Recovery
Flash Drive. The USB Recovery Flash Drive can be purchased with the image
installed or you can build it yourself.

The Tablet E-Series Recovery Kit can be purchased for the E-Series 8 and E-Series
11 with the Windows Embedded 8.1 Industry Pro recovery image pre-installed.
Contact your Oracle MICROS representative for assistance.

See Using the Tablet E-Series USB Recovery Flash Drive for instructions.

 If the Tablet E-Series device can successfully boot to Windows Embedded 8.1

Industry Pro image and you want to refresh it or clear out old data, you can
restore from a recovery image that resides in a hidden drive partition. This
method uses the built-in Update and Recovery functionality of Windows
Embedded 8.1 Industry Pro to copy the recovery image from a hidden recovery
partition to the boot partition.

See Recovering the Tablet E-Series from the Recovery Partition for instructions.

Using the Tablet E-Series USB Recovery Flas h Drive

This section describes how to recover the Tablet E-Series 8 or Tablet E-Series 11 device
that will not boot to Windows Embedded 8.1 Industrial Pro 8.1 using the appropriate
Tablet E-Series USB Recovery Flash Drive.

The Tablet E-Series USB Recovery Flash Drive is the primary means of recovering or
updating the operating system image on the Tablet E-Series 8 or E-Series 11 devices.

Requirements

 A Tablet E-Series USB Recovery Flash Drive for the Tablet E-Series 8 or 11 inch

models. The Tablet E-Series USB Recovery Flash Drive can be purchased or you
can build it yourself using the procedure in the Creating or Updating the Tablet

E-Series USB Recovery Flash Drive section.

 Bitlocker recovery key (if Bitlocker is enabled). The Using the Tablet E-Series

Recovery Controls section describes how to connect the E-Series USB Recovery

Flash Drive to each device and points out the buttons used to access the UEFI
boot menu.

 To use the Tablet E-Series 8 or E-Series 11 USB Recovery Flash Drive, the Tablet E-

Series MSR Sleeve must be temporarily removed.

Procedure

1. Temporarily remove the MSR Sleeve from the E-Series 8 or E-Series 11, and then

install the appropriate Tablet E-Series USB Recovery Flash Drive.

2. Make sure the unit is OFF. In order to access the UEFI boot menu, the device must be

started from the OFF state.

3. Press and hold the Power Button and when the unit vibrates, release it.

Immediately press and hold the Volume [+] button until a MICROS logo (E-Series 11)
or circular progress indicator appears (E-Series 8). The E-Series 8 does not display the
Oracle MICROS logo as it boots, only the circular progress indicator. When
successful, the UEFI Boot Menu appears.

3-12 Installing and Operating the Tablet and Base Station E-Series

4. Tap the Volume Up button until the UEFI: field is highlighted. The USB Flash Drive

ID should appear in this field.

5. Tap the Volume Down button to boot from the highlighted device. The Tablet E-

Series device restarts and boots to the Recovery Flash Drive.

6. On the Choose your keyboard layout screen, select the appropriate keyboard layout.

7. On the Choose an option screen, select Troubleshoot.

8. On the Troubleshoot screen, select Reset your PC.

9. On the Reset your PC screen, select Windows 8.1. This screen may not appear if

Windows 8.1 is not installed.

10. Click Next to continue.

11. On the Reset your PC screen, select Yes, repartition the drives.

12. Select to Fully clean the drive. Fully cleaning the drive removes any personal files

and restores default settings.

13. Select Reset to proceed. The Tablet E-Series device restarts, and transfers the image

from the MICROS USB Recovery Flash Drive. After about six minutes, the following
message appears:

A configuration change was requested to clear this
computer’s TPM (Trusted Platform Module)

WARNING: Clearing erases information stored on the TPM. You
will lose all created keys and access to data encrypted by
those keys.

Press F12 or Volume Up to clear the TPM
Press ESC or Volume Down to reject this request and

continue.

14. Press the Volume Up button to clear the TPM and continue. The unit restarts,

displays the splash screen, and then starts loading the OS.

15. Perform the Out-Of-Box configuration of the Tablet E-Series 8 or E-Series 11

Operating System image.

Recovering the Tablet E-Series from the Recovery Partition

This section describes how to restore the Tablet E-Series 8 or E-Series 11 from the internal
recovery partition.

Requirements

The device is currently running Windows Embedded 8.1 Pro.

Procedure

1. Swipe left on the touchscreen or move the mouse pointer to the upper left of the Start

Screen, and then select Settings.

2. Select Change PC Settings.

3. Select Update and Recovery.

4. Select Recovery, and then select the Get Started button under the Remove

everything and reinstall Windows section at the center of the screen.

5. Select Next to begin.

6. Select Fully clean the drive.

7. Select the Reset button to start the recovery process.

Installing and Operating the Tablet and Base Station E-Series 3-13

Creating or Updating the Tablet E-Series USB Recovery Flash Drive

The Tablet E-Series USB Recovery Flash Drive is the primary means of recovering or
updating the Windows Embedded 8.1 Industry Pro images on the Tablet E-Series 8 and
Tablet E-Series 11 devices.

You have the option of purchasing the Tablet E-Series USB Recovery Flash Drive(s) with
the image pre-installed and ready to use, or using the procedure below, provide a USB
Flash Drive and build it yourself using a tool provided with the E-Series 8 or E-Series 11
Recovery Image ZIP file.

Pre-configured Tablet E-Series USB Recovery Flash Drives are available from MICROS in
kit form using the following part numbers:

 PN 000218-410 - Recovery Kit, Tablet E-Series 8, 16GB USB Flash Drive, Windows

Embedded 8.1 Industry Pro, /w Micro USB Adapter.

 PN 000218-411 - Recovery Kit, Tablet E-Series 11, 16GB USB Flash Drive,

Windows Embedded 8.1 Industry Pro.

Each is ready to use and contains the current Windows Embedded 8.1 Industry Pro
image version. Should the image become out-of-date, it can be updated to the latest
image version using the procedure below.

The procedure below describes how to convert a standard USB Flash Drive into the
Tablet E-Series USB Recovery Flash Drive using a utility supplied with the recovery
image. The Tablet E-Series 8 and E-Series 11 each use a different hardware configuration
and require unique images. If supporting both devices, we recommend creating a
separate E-Series USB Recovery Flash Drive for each device.

The Tablet E-Series USB Recovery Flash Drive(s) are not compatible with the Tablet R­Series.

Requirements

 A USB Flash Drive with a minimum of 4GB available.
 A host PC to create or update the Tablet E-Series USB Recovery Flash Drive.
 The Tablet E-Series USB Recovery Image, in the form of a ZIP File. Currently, the

image files are named:

– Tablet E-Series 11 - ES11_RecoveryDisk_RX.X.ZIP. (X.X = Version)
– Tablet E-Series 8 - ES8_ RecoveryDisk_RX.X.ZIP. (X.X = Version)

Procedure

1. Obtain the E-Series 8 or E-Series 11 Recovery Image ZIP file described above, place

on the host PC, and then extract the ZIP file.

2. Connect the USB Flash Drive to the host PC and determine the drive letter assigned

to the USB Flash Drive. It can vary based on the number of fixed drives, partitions,
and removable drives attached. Using the incorrect drive letter can format the wrong
device.

3. Open a command window and navigate to the recovery image folder.

4. Using the drive letter assigned to the USB Flash Drive you want to convert, execute

MakeRecoveryFlashDrive.cmd <USB Flash Drive Letter>.

5. When prompted, select Y to proceed. It will take several moments to partition the

USB Flash Drive and copy the files.

3-14 Installing and Operating the Tablet and Base Station E-Series

Using the Tablet E-Series Recovery Controls

This section points out the Tablet E-Series 8 and E-Series 11 Power and Volume controls
and where to attach the USB Recovery Flash Drive on each device. The optional MSR
Sleeve must be removed to use the USB Recovery Flash Drive.

Figure 3-10 Using the USB Recovery Flash Drive - Tablet E-Series 8

Figure 3-11 Using the USB Recovery Flash Drive - Tablet E-Series 11

Installing and Operating the Tablet and Base Station E-Series 3-15

Windows Embedded 8.1 Industry Pro - Lockdown Features

Windows Embedded 8.1 Industry Pro adds a new management tool called the
Embedded Lockdown Manager (ELM). This tool can be accessed from the Applications
Name List - Administrative Tools - Embedded Lockdown Manager. A sample of the
Embedded Lockdown Manager screen is shown below.

Figure 3-12 Embedded Lock Down Manager

The ELM can be used to configure the following lockdown features:

 Gesture Filter - Prevents undesirable edge and corner gestures.
 Dialog Filter - Prevents unwanted pop-up windows and dialog boxes from

appearing on the screen.

 Keyboard Filter - Suppresses unwanted key combinations such as

Ctrl+Alt+Delete.

 Unified Write Filter - Protects physical media from write operations.
 USB Filter - Allows only trusted USB devices to connect to the system.
 Windows 8 Application Launcher - Enables a single Windows Application to start

automatically.

Currently, the Windows Embedded 8.1 Industry Professional images supplied with
Tablet E-Series 8 or E-Series 11 do not implement the Embedded Lockdown Manger.

When started, the ELM detects which lockdown features are enabled on the device, and
displays configuration options for only those features.

The ELM tool can make changes directly to the system registry. Therefore, make
configuration changes at your own risk. We recommend that you validate your changes
in a test environment before deploying in a live environment.

Basic Operation of the Base Station E-Series

Front and rear views of the Base Station E-Series are shown below. It is designed
specifically for the Tablet E-Series 11. It features an adjustable locking tray to secure the
Tablet E-Series 11, a pair of LED indicators for status, and the Rotate Button to change the
orientation.

3-16 Installing and Operating the Tablet and Base Station E-Series

Figure 3-13 Front and Rear views of the Base Station E-Series Base

Pressing and holding the Rotate Button allows you to change the orientation as required.
The figure below shows an example of the adjustable tray in the Portrait position.

Figure 3-14 Base Station E-Series Rotate Button

Installing and Operating the Tablet and Base Station E-Series 3-17

Figure 3-15 Base Station E-Series 11 Tray Retention M echanism

Details of the tray retention mechanism are shown above. The left side points out the
location of the Release Pin that allows the tray to be lifted for installation and removal.
After installation, the E-Series 11 tray can be secured using the provided One Way key.

The Base Station E-Series includes two LEDs located at the base of the tray as shown in
the Figure below. The Power LED displays Green when the E-Series 11 is installed. The
Battery LED displays the charge and discharge status of the optional Smart Battery.

Figure 3-16 Base Station E-Series Base Station LEDs

Like the R-Series, the Base Station E-Series base does not include an AC power switch.
When connected to AC Power, it remains in a low power sleep mode.

3-18 Installing and Operating the Tablet and Base Station E-Series

Installing the Tablet E-Series 11 wakes up the Base Station E-Series through the multi­function docking connector. The Base Station Power LED turns Green to indicate that the
Base Station is on.

When docked on the Base Station, the Tablet E-Series 11 Power Button controls both
devices.

Removing the Tablet E-Series 11 causes the Base Station E-Series to shut down within 30
seconds unless the optional Base Station E-Series battery is charging. In this case, the
Power LED turns off, but the Battery LED remains on to indicate the charge level. When
the battery is fully charged, the Battery LED turns off.

Installing the Optional Base Station E-Series Smart Battery

The optional Base Station smart battery is an 11.1V, 7200mAH Li-Ion battery pack, Totex
DR202I. The pack consists of nine rechargeable 18650 form factor Li-Ion cells arranged in
a 3S3P (3-Serial, 3-Parallel) configuration.

The battery pack complies with the Smart Battery Data Specification SBS 1.1
communicating with the Base Station MCU over the System Management Bus (SMBus).
It can be used in both the Base Station E-Series and Base Station R-Series.

1. Remove the thumbscrew that holds the battery compartment cover.

2. Install the battery as shown in the figure below.

Figure 3-17 Installing the optional Base Station Battery Pack

3. Reinstall the battery compartment cover.

4. (Optional) Install a 2mm hex head screw as shown to secure the battery compartment

cover.

Figure 3-18 Securing the Battery Compartment Door and Battery Check

Installing and Operating the Tablet and Base Station E-Series 3-19

0% - 25%

26% - 50%

51% - 75%

76% - 100%

The Battery Check button provides a quick indication of the charge level. Four LEDs
indicate the battery charge as shown below.

Table 3-1 Base Station Battery Charge Levels

1 LED 2 LEDs 3 LEDs 4 LEDs

To charge the optional internal battery, connect an AC Power cable to the Base Station.
The Tablet does not need to be docked to charge the optional battery.

Docking the Tablet E-Series 11 onto the Base Station Tray

The Tablet E-Series 11 can be docked on the Base Station tray in portrait or landscape
mode.

1. Position the tray in portrait or landscape orientation.

Figure 3-19 Installing the Tablet in Base Station – Position Tray

2. Pull the release pin and lift up on the tray to open it, slide the tablet under the tabs,

then push down on the tray, placing the unit on the multi-function connector.

Figure 3-20 Installing the Tablet in Base Station – Placing Tablet in Tray

3. Push down on the tray to the secure the Tablet. If required, you can prevent the tray

from opening with the provided key. Turn the key requires one-half turn to
lock/unlock.

3-20 Installing and Operating the Tablet and Base Station E-Series

Figure 3-21 Installing the Tablet in Base Station – Securing the Tablet

After installation, the following occurs:

 The Base Station E-Series MCU detects the installation, wakes up, and then

enables all power supplies. It can take up to 30 seconds to enumerate and
initialize all Tablet E-Series 11 USB and Serial Ports.

 The Power LED turns green to indicate that the Base Station has powered up.
 The Battery LED remains off if the optional Smart Battery is not installed. If the

optional battery is installed the Battery LED displays the charge status.

 When the Tablet E-Series 11 is removed from the Base Station, it returns to the

sleep mode after 30 seconds and the Power LED turns off.

 If the optional smart battery is charging, it will continue to charge until full as

indicated by the Battery LED. After a full charge occurs, the Base Station E-Series
enters sleep mode and turns off the Battery LED.

Base Station E-Series Battery Pack S torage Considerations

The optional Lithium-Ion Smart Battery pack capacity will degrade over time. The
mechanisms for capacity loss do not require the battery to be charged or discharged; a
capacity decrease can also occur during storage.

In general, capacity loss during storage can be minimized by storing the battery pack at
room temperature or less.

In all cases, the battery pack should be removed from the Base Station and stored in an
environment with low humidity and free from corrosive gases.

 If storing the battery pack for less than 30 days, the ideal temperature is between

-10°C (14°F) and 20°C (68°F).

 If storing the battery pack for less than one year, the ideal temperature is

-5°C (23°F) and 20°C (68°F).

 When removed from the Base Station and stored at 20°C (68°F) or less, the battery

pack should have a minimum shelf life of six months. Should the storage
temperature exceed 20°C (68°F) over a six month period, the shelf life can be
reduced and we recommend that the battery pack be recharged every sixty days.

 Avoid storing the battery pack for extended periods of time when the

temperatures are greater than 45°C (113°F). If the battery is stored at temperatures
exceeding 45°C (113°F) for six months, capacity loss can be as great as 10%.

Installing and Operating the Tablet and Base Station E-Series 3-21

Battery Pack Warnings - Risk of fire, explosion, or burns

 Do not reverse the positive (+) and negative (-) terminals.
 Do not disassemble the battery pack.
 Charge or discharge the battery pack only when installed in the Base Station.
 Do not place the battery pack in temperatures exceeding 100°C (212°F). Examples

include direct sunlight or in a closed vehicle in hot weather.

 Do not discard the battery pack in a fire.
 Do not subject the battery pack to mechanical shock.
 If the battery pack gives off an odor, generates heat, the case becomes discolored or

deformed, or in any way appears abnormal during use or storage, immediately
remove it from the Base Station and stop using it

Base Station E-Series Peripherals

The figure below shows the locations of the Integrated Customer Display Bracket, the
Wireless Scanner Dock, and the Integrated Mini Printer on the Base Station E-Series.

.

Figure 3-22 Base Station Peripheral Locations

Installing the Series 2 Pole Display Kit

The Series 2 LCD Pole Display Kit is compatible with the Base Station R-Series and E­Series. The kit consists of an 18-inch pole and base, rubber spacer, LCD Customer
Display assembly, and the Extension Cable. After installation, test the display using the
Tablet Diagnostics in Section 4.

1. Use the base as a template to locate the mounting holes.

2. Install the rubber spacer on the LCD assembly cable so that it fits between the pole

bracket and pole.

3. After mounting the pole and base to the counter surface, route the extension cable

through the pole and connect it to the LCD assembly cable.

4. Attach the LCD assembly to the pole, position the head in the desired position, and

then lock in place with the supplied 1.5mm hex wrench.

3-22 Installing and Operating the Tablet and Base Station E-Series

5. Remove the AC Power from the Base Station, and then connect the keyed 4-pin DIN

connector to the port labeled Customer Display.

Figure 3-23 Assembling the Series 2 Pole Display

Installing the Series 2 Integrated Customer Displays

The Series 2 Integrated 2x20 LCD (left) and the 240x64 LCD (right) are shown below. The
Series 2 Customer Displays, introduced with the Base Station R-Series, share an
integrated mounting bracket, interface cable, and installation procedure. Each display is
compatible with both the Base Station R-Series and Base Station E-Series.

Figure 3-24 Series 2 Integrated Customer Displays

The following procedure applies to the 2x20 Text LCD or 240x64 Graphics LCD Displays
as well as the Base Station R-Series and Base Station E-Series.

1. Before installing any Base Station peripheral, remove the Tablet and the AC power

cable. If the optional Smart Battery is installed, remove it as well.

2. Place the Base Station E-Series facedown and locate the accessory mounting holes at

the rear of the base.

3. Attach the Series 2 Customer Display bracket, and then turn the thumbscrews to

secure the bracket to the base.

Installing and Operating the Tablet and Base Station E-Series 3-23

4. Route the cable to either side of the I/O Panel. Each footer contains a slot to route the

interface cable. Remove the appropriate rear foot, place the cable in the slot, and then
reinstall the foot.

5. Add the cable guide and screw supplied in the kit to keep the cable secure to the

chassis.

Figure 3-25 Installing the Cable Guide

6. Attach the keyed 4-pin mini-DIN to the I/O panel connector marked Customer

Display.

Installing the MICROS Integrated Mini Printer

This section describes how to install the Integrated Mini Printer on the Base Station R­Series or E-Series.

The Integrated Mini Printer can only be installed on the right side of the Base Station
chassis. Do not connect the Mini Printer to the Base Station when it is powered on.

1. Before installing, remove the Tablet, AC power cable, and optional battery, if

installed.

2. Attach the Printer Bracket so that it is flush with the edge of the I/O Panel and facing

the rear of the Base Station.

3. Connect the Mini Printer to COM2. 12V is enabled by default.

4. Attach the Mini Printer Bracket to the Ventilation Slot.

3-24 Installing and Operating the Tablet and Base Station E-Series

Figure 3-26 Installing the Integrated Mini Printer

The figure below shows a typical Integrated Mini Printer installation.

Figure 3-27 Integrated Mini Printer Installation

Installing and Operating the Tablet and Base Station E-Series 3-25

Testing the Integrated Mini Printer

The Integrated Mini Printer can be tested with the Diagnostic Utilities supplied on the OS
image. The Integrated Mini Printer is not Epson compatible; therefore, the RS232
Print/Loopback tests do not function. See Section 4 for details.

Installing the Base Station Wireless Scanner

The Base Station Wireless Scanner can be installed on Base Station R-Series and E-Series.
Installation instructions are provided with the scanner. The Scanner and Dock are paired
at the factory and ready to go out of the box.

I/O Panel Overview

The Base Station E-Series I/O Panel is shown in the figure below.

Figure 3-28 Base Station E-Series I/O Panel

 +12V Out

The Auxiliary Power connector for a peripheral device.

 Ethernet

The Base Station E-Series includes a 10/100/1000 Ethernet Controller with a UTP
Modular connector. The modular connector features an integrated isolation
transformer as well as link and status indicator LEDs.

 USB1 - USB4

In addition to a MICROS powered USB port, the Base Station E-Series I/O Panel
includes four standard USB ports labeled USB1 through USB4. USB1 and USB2
are USB 2.0 compatible. USB3 and USB4 are USB 3.0 Compatible denoted by a
Blue connector.

When Tablet E-Series is installed, it can take up to one minute before the Base
Station E-Series USB ports become active.

 10101 COM2 (12V)

COM2 is a DB9 serial port with 12V available on Pin-9 (RI) of the connector. The
MICROS Integrated Mini Printer is designed to use this port.

 10101 COM1 5V/9V/12V SEL

COM1 is a DB9 serial port with user selectable voltages of 0V, 5V, 9V, or 12V on
Pin-9 (RI) of the connector. The voltage is selected through the Diagnostics
Utility.

 IDN

The IDN port can be configured as a full-duplex RS422 port to support IDN
Printing devices. It can also be configured as a simple 2-wire TX/RX RS232
Interface to support a number of peripheral devices.

3-26 Installing and Operating the Tablet and Base Station E-Series

The IDN Port is functionally identical to those on all current MICROS
workstations including the Base Station R-Series, Workstation 5A, Workstation
2015, and KW270.

 10101 COM5

COM5 is a full featured modular RS232 Interface. Use RJ45 to RS232 DB9
Adapter Cable, PN 300319-102.

 Cash Drawer #1 - Cash Drawer #2

The Base Station E-Series cash drawer connectors are based on the 8-pin Mini­DIN connectors. Two of the additional pins are used to establish a serial interface
between the Base Station and a future APG Smart Cash Drawer.

To support existing MICROS cash drawers with the 4-Pin DIN connector, use
adapter cable PN 300290-020.

 USB5 (12V)

USB5 is a MICROS custom powered USB port that supplies 12V, 5V, and USB
data, to the Protégé Customer Display System.

 Customer Display

The Base Station E-Series customer display port supports one integrated or pole
mount customer facing display. To connect two customer displays, use Y cable
PN 300107-030.

Installing and Operating the Tablet and Base Station E-Series 3-27

4 Tablet and Base Station E-Series

Diagnostics Utilities

This chapter includes basic troubleshooting procedures for the unit and describes how to
use the Diagnostics Utilities.

The Diagnostics Utility lets you view information about the Tablet and Base Station, test
features to confirm their functional state, and configure peripheral and other optional
devices.

Starting the Diagnostics Utility on the Tablet and Base Station E-Series

1. From the Desktop, double tap on the MICROS Diagnostic Utility icon. If this icon is

not on your desktop, it can be found in the Apps menu.

2. To run a specific utility, tap on its icon. The sections below provide details on each

utility.

3. To exit an individual test, tap Home.

4. To minimize the Diagnostic Utility, tap Hide.

5. To exit the Diagnostic Utility, tap Exit.

System Information

This utility groups the Tablet’s system and Base Station’s battery information into one
location.

Table 4-1 Diagnostic Utility – System and Battery Information

Field Description

Diagnostic Version Displays the version of the Tablet Diagnostics Utility.

PCWS Driver Version Displays the version of the PCWS Driver.

Base Driver Version Displays the version of the Base Driver.

MCU Firmware Version Displays the version of the MCU Firmware. The

Hardware Version Displays the version of the MICROS Tablet system

Workstation Model Displays the workstation model; in this case, the

MCU manages many aspects of the Tablet including
battery management and sensors such as the
Accelerometer, Automatic Light Sensor, Haptic
Motor, and internal temperature sensor.

board.

mTablet or MICROS Tablet.

Motherboard Serial Number Displays the serial number of the MICROS Tablet

Tablet and Base Station E-Series Diagnostics Utilities 4-1

system board.

MAC Address (Ethernet) Displays the network Media Access Control (MAC)

number assigned to the Ethernet port available in the
Base Station.

IP Address Displays the IP address assigned to the Tablet.

Wireless Displays the physical address of the WiFi module.

DHCP Server Address Displays the physical address of the DHCP server.

CAL Version Displays the current version of the MICROS Client

Application Loader.

BIOS Version Displays the current version of the BIOS.

WINCE Version Displays the version of the operating system.

MICROS Build Version Displays the current version of the Windows image

on the Tablet.

BOOT Total Size Displays the total size of BOOT, in bytes. BOOT is

composed of a 4GB MMC Flash Memory Device
installed on the Tablet’s main board. The total size
includes all partitions.

BOOT Free Size Displays the remaining capacity of BOOT, in bytes,

RAM Space Available Displays the amount of RAM available on the Tablet.

Manufacture Date Displays the battery’s manufactured date.

Serial Number Displays the serial number of the battery.

Manufacturer Name Displays the name of the battery’s manufacture.

Device Name Displays the type of battery.

Customer Display

This test lets you evaluate an integrated or pole 240x64 Customer Display by sending a
message, display alternate character sets, and enter raw mode to send commands directly
to the Customer Display MCU.

Customer Display EX

This test lets you monitor and check the backlight, display controls, and graphic
capabilities of the 240x64 Customer Display.

To see the Firmware version of the Customer Display, tap the Firmware Info button.

of the MMC Memory Device installed the Tablet.
BOOT contains the Tablet Platform files including
the operating system, drivers, diagnostics, and
firmware update utilities.

4-2 Tablet and Base Station E-Series Diagnostics Utilities

Customer Display 20x20

This test lets you adjust the LCD and VFD contrast and backlight controls of the 20x20
Customer Display.

To see the Firmware version of the Customer Display, tap the Firmware Info button.

Cash Drawer

This test lets you monitor the status of each cash drawer.

When you tap the Cash Drawer icon, the Cash Drawer Password Verification window
opens.

Apply the following formula to the six-digit number that appears in the Key field.

Digit 1 x Digit 2 + Digit 4 + Digit 6 = Password

For example, if the Key is 532586, the password is 26. (5x3+5+6 = 26).

Enter the password, and the Cash Drawer utility opens.

RS232 Loopback

This test requires two RS232 ports on the Base Station to be connected together for
loopback testing. It opens the Output Port and Input Port in RS232 mode and
continuously transmits a sequence of characters from the Output Port.

RS232 Print

This test requires the Base Station to be connected to a Serial RS232 Roll Printer. It opens
an RS232 port on the Base Station and continuously transmits a sequence of print lines to
the Output Port.

IDN Loopback

This test requires the RS422 ports on the Base Station to be connected together for
loopback testing. It opens the Output Port in (+) mode and the Input Port in (-) mode and
continuously transmits a sequence of characters from the Output Port.

IDN Print

This test requires the Base Station to be connected to an IDN Roll Printer with an ID of 1.
It opens a RS422 (+) port on the Base Station and continuously transmits a sequence of
print lines to the Output port.

Battery Status

This test provides details and status information of the Base Station’s optional battery
pack.

Hardware Monitor

This test determines or sets the COM2 port (DSUB) voltage, checks the optional battery,
and enables/disables the USB ports on the Base Station.

To select the DSUB Power voltage, tap the pull down, select the desired voltage (5V, 9V,
or 12V), and then tap the Write button. COM2 is fixed at 12V to support the MICROS
Integrated Mini Printer. To enable or disable, tap the drop-down and select On or Off.

Tablet and Base Station E-Series Diagnostics Utilities 4-3

Other Devices

This test lets you evaluate the MICROS Integrated Mini Printer, the Base Station Scanner,
and an additional scanner such as the MSR/Imager/NFC-RFID module.

Printer Status

The Printer Status test is intended for the MICROS Integrated Mini Printer connected to
COM2 with 12V available.

The Printer Status consists of a group of ‘boxes’ each representing an electrical or
mechanical test of the printer.

To test the Mini Printer Status, make sure it is connected to COM2, loaded with paper,
and powered-up. Press the Start Monitoring button. All boxes should show Green.

With the Printer Status test running, open the Mini Printer door and observe the display.
Electrical and mechanical tests effected by the door being open will change to red.

Scanner

The Scanner test is used for the Base Station Wireless Scanner.

To use the scanner test, the Scanner and Dock must be paired correctly and the Wireless
Scanner Dock must be connected to an I/O Panel USB input.

With the Wireless Scanner and Dock connected to Base Station, tap the Start getting
Scanned Data button. Scan a UPC barcode and the bar code number appears in the
window along with a Carriage Return and Line Feed.

If the COM Port Error occurs when you tap the Start getting Scanned Data button, check
the USB interface cable to ensure it is connected to the I/O Panel.

LEDs

NFC and NFC Command

These sections provide basic functional tests for optional NFC-RFID readers.

This test lets you monitor and evaluate the Tablet Battery LED or Base Station System
LED by entering the Manufacturing Mode.

To begin, tap Start LED Test.

4-4 Tablet and Base Station E-Series Diagnostics Utilities

Appendix A: Equipment Dimensions

This appendix includes dimensional drawings for the Oracle MICROS Tablet and Base
Station E-Series and peripheral equipment.

MICROS Tablet E-Series 8

Appendix A A-1

MICROS Tablet E-Series 11

A-2 Appendix A

MICROS Tablet and Base Station E-Series

Appendix A A-3

MICROS Tablet and Base Station E-Series with Integrated LCD Customer
Display

A-4 Appendix A

MICROS Tablet and Base Station E-Series LCD Customer Pole Display

Appendix A A-5

MICROS Tablet and Base Station E-Series with Integrated Mini Printer

A-6 Appendix A

MICROS Tablet and Base E-Series with Integrated Scanner

Appendix A A-7

MICROS Tablet Multi-Unit Charger – Surface Mount

A-8 Appendix A

MICROS Tablet Multi-Unit Charger - Wall Mount

Appendix A A-9

Appendix B: Connector and Cable

This appendix provides an overview of the connectors and cables used to hook-up your
POS equipment.

I/O Panel Connectors

The following connectors are located on the Base Station I/O Panel.

IDN Port

The IDN connector is a combination RS422/RS232 port assigned to COM4. This port is
functionally equivalent to the RS422-A and RS422-B ports on the WS4/WS4 LX/KWS4
and the IDN port on all current MICROS workstations. Two configurations are detailed
in the following pages, configured through the POS application.

Warning: Do not insert a 6-Pin modular plug into the 8-Pin

IDN Port. The 6-Pin plug can push pins 1 and 8 of the
connector out of position. These pins are used by the RS232
Interface. Should you wish to use the RS232 Interface at a
later time, it may not function. Always use an 8-Pin modular
plug to connect an IDN printer to the workstation.

Diagrams

IDN Port - Driving MICROS IDN Printers

The most popular configuration of the IDN Port is for printing to printers with IDN
Modules. Also known as IDN(+), the figure below shows the pin-out for this
configuration.

Appendix B B-1

IDN Port - RS232 Peripheral

The figure below shows the IDN port configured as a two wire RS232 interface.

RS232 COM 5

The Base Station includes one full-featured modular COM port assigned to COM5.

B-2 Appendix B

RS232 COM1 and COM2

The Base Station I/O Panel includes two powered RS232 Ports, COM1, and COM2. The
pin-outs are shown in the figure below. Fixed or selectable voltages appear on Pin-9, the
Ring Indicator pin of each connector.

COM1 supports one of three voltages - 0V, 5V, 9V, or 12V selectable through the Tablet
Diagnostics Utility.

COM2 supports a fixed 12V. This port is targeted for use with the MICROS Integrated
Mini Printer, a compact thermal printer that receives power and data directly from the
Base Station.

Cash Drawer 1 and 2 Connectors

The figure below shows the next generation Cash Drawer connector on the Base Station.
The connectors are 8-Pin Mini-DIN and listed in the Figure below. To use MICROS Cash
Drawers with traditional 4-pin DIN connectors, use cable P/N 300290-020.

Table B-1 Series 2 Cash Drawer Connector and Signals

Pin Number Signal Name Description

1 VCC12 or VCC24 Cash Drawer Power

2 CD_OPEN Open Drawer

Appendix B B-3

Pin Number Signal Name Description

3, 7, 8 Ground Signal Grounds

4 CD_ST Input Status from the Cash Drawer

5 MCU_TX_5V Tx data to Cash Drawer

6 MCU_RX Rx data from Cash Drawer

B-4 Appendix B