NOTE: This configuration guide was created for the purpose of training and assisting
technicians on how to configure FSC3000™systems. All configuration values must be set up
to meet the customer’s site conditions and/or needs. The technician should read the guide in
its entirety.
IMPORTANT: The information in this Configuration Guide pertains to Software Version 1.12
and above. Older versions of the software may not support all features.
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Introduction
Section1 Getting Connected
1.1 Communication Parameters
1.2 Connection Methods
1.3 Additional ConnectionMethods
1.3.1 WiFi Modem
Section2 Passwords
2.1 Security Levels
2.1.1 Remote Access (Modem or Ethernet)
2.1.2 Partial Access (or “Main Password”)
2.1.3 User Access
2.1.4 Admin Access
2.2 Set Admin (Admin Login Required)
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2.2.1 Create User
2.2.2 Delete User
2.2.3 Show User(s)
2.2.4 ChangePasswords
2.2.5 Clear Event Log
2.3 System Start
2.4 Password Recovery
2.5 Cold Start Procedure
Section3 Show Flags
Section4 Time Management
4.1 Set Time
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4.2 Set Date
4.3 Set Time Change
4.4 Set System Time
4.5 Set Light
Section5 Fuel Types & Tank Setup
5.1 Fuel Types
5.1.1 Set Fueling Units
5.1.2 Set Fueltype
5.1.3 Set TieredDiscounts
5.1.4 Tiered Accounts
5.2 Tanks
5.2.1 Set Tank # (# = 1 to 8)
Section6 Pump Setup
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6.1 MechanicalPumps
6.1.1 Configure PCT # (# = 1 to 8)
6.1.2 Configure PCT # POS # (PCT 1 to 8 andPOS 1 to 8)
6.1.3 Install PCT # POS # (PCT 1 to 8 and POS 1 to 8)
6.1.4 Install PCT # (# = 1 to 8)
6.2 Electronic Pumps Controlled by UPC
6.2.1 Configure PCT # (# = 1 to 4)
6.2.2 Configure PCT # POS #
6.2.3 Install PCT # POS # (PCT 1 to 4 and POS 1 to 8)
6.2.4 Install PCT # (# = 1 to 4)
6.3 Electronic Pumps Controlled by DPC (Wayne)
6.3.1 Install Program
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6.3.2 Configure PCT # (# = 1 to 4)
6.3.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)
6.3.4 Install PCT # POS # (# = PCT 1 to 4 andPOS 1 to 8)
6.3.5 Install PCT # (# = 1 to 4)
6.4 Electronic Pumps Controlled by DPC (Gilbarco)
6.4.1 Install Program
6.4.2 Configure PCT # (# = 1 to 4)
6.4.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)
6.4.4 Install PCT # POS # (# = PCT 1 to 4 andPOS 1 to 8)
6.4.5 Install PCT # (# = 1 to 4)
6.5 Electronic Pumps Controlled by DPC (Gasboy)
6.5.1 Install Program
6.5.2 Configure PCT # (# = 1 to 4)
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6.5.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)
6.5.4 Install PCT # POS # (# = PCT 1 to 4 andPOS 1 to 8)
6.5.5 Install PCT # (# = 1 to 4)
6.5.6 DPC – Gasboy Pump Mapping
Section7 Terminal Setup
7.1 OPW-FMS Fuel Island Terminals
7.1.1 Configure FIT # (1 to12)
7.1.2 Install FIT #(1to 8)
7.2 VIT (Vehicle Identification Terminal) – PetroLink™
7.2.1 Install VIT x (VIT 1 to 4)
7.2.2 Configure VIT # (# = 1 to 4)
7.2.3 Configure VIT # POS # (VIT 1 to 4and POS 1 to 8)
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7.2.4 Install VIT # POS # (VIT 1 to4 and POS 1 to 8)
Section8 Display Prompts & Receipts
8.1 Dual Language
8.1.1 Set Language
8.2 Receipts
8.2.1 Format Receipt Header
8.2.2 Format Receipt Trailer
8.2.3 Format Receipt Body
8.2.4 Receipt Body Code Variables
8.3 Prompts
8.3.1 Standard Prompts
8.3.2 Format Display Default
8.4 FSC3000™ Default Display Prompts
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8.4.1 Graphic Codes
8.4.2 Update Customized Picture Files in the FIT500™
8.4.2.1 Display Formatting Commands
8.4.2.2 Picture Codes
8.5 Additional Prompts
Section9 Download
Section10 Set Journal
Section11 Show Log (SavingLog)
Section12 FSC3000™ Memory Structure
12.1 Application Memory
12.2 Transaction Memory
12.3 Card/Account Memory
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12.4 Set Card Buffer (option1) – Card/TransactionSize
12.4.1 Set Card Buffer (option 2) – Card/Account Options
12.4.2 Account #
12.4.3 Expiration Date
12.4.4 Monthly Allocation
12.4.5 Daily Allocation
12.4.6 PIN #
12.4.7 Save Odometer Entries
12.4.8 Odometer Reasonability
12.4.9 Product Restriction
12.4.10 Quantity Restriction
12.4.11 Driver/Vehicle/Account Name
12.4.12 Verify Prompts 1, 2, 3
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12.4.13 Prompt-Sequence
12.4.14 Set Card Buffer (option 8) – Additional Options
Section13 Restrictions and Reasonability
13.1 Set Product Restriction
13.2 Set Quantity Restriction
13.3 Set Odometer Reasonability
Section14 Card/Account Management
14.1 Media Formats
14.2 Special Card Formats (Magnetic Cards)
14.3 Card/Account Adding/Modifying/Deleting
14.4 Card/Account Reports
Section15 Network Management
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15.1 Processing of Cards to a Remote Host
15.1.1 UnderstandingBank Card Processing
15.2 Set Network (Admin Login Rights Required)
15.2.1 Set Time Zone (option 8)
15.2.2 Set Forced Trans CaptureTime (option11)
15.2.3 Print Price and Total on Network Receipts (option 13)
Appendix A - UsingFSC3000™ with Computer-Formatted Commands
Appendix B - CMI/Old Dominion(version 8.01) RFID Reader
Warranty
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Introduction
This ARTWare™(FSC) Command-Line guide is specifically written in support of the standard offering
software referred to as “FSC3000 Multi-trucking Network Package, Standard Card Record Version.” There
are other software versions of the FSC3000™family available for purchase and their command-line user
interface generally operates based on the information provided within this manual (Except for Network
related information). Contact your local Sales Representative or the OPW Tech Support group for information
and commands specific to those versions of software.
For extended information related to the installation and support of the FSC3000™in regards to PCI DSS
compliance please reference the “M030001 PA1 PA-DSS Implementation Guide.pdf.”
NOTE: The M030001 PA1 PA-DSS is provided as a printed version with every FSC shipped
with theFSC3000™Multi-trucking software. Contact your local distributor if this manual was
not provided to you as the fuel site owner. You can also download the PA-DSS Implementation
Guide from the OPW web site www.opwglobal.com.
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Section 1 Getting Connected
1.1 Communication Parameters
Baud Rate 2400, 9600, 19200, 38400 Data Bits 7 Parity Even Stop 1
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Figure 1-1 SW1- Baud Rate Settings
NOTE: Baud Rate will affect Terminal, Ethernet, Modem and pass-through port connections.
1.2 Connection Methods
Figure 1-2 FSC3000™Connections
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1.3 Additional Connection Methods
TheFSC3000™allows for other, additional connection methods besides the standard internal modem
normally available, including the Bluetooth®, Cell Modem, and WiFimodem. To utilize these additional
connection methods, verify that the proper socket device type is shown on the FSC3000™under the SHOW
FLAGS data (see above).
Bluetooth® (Socket device #2) and Cell (Socket device #4) connection methods are not currently available.
NOTE: Bluetooth® and Cell Modem are not allowed for use when a PCI compliant network is
enabled. These devices are automatically disabled by the FSC.
1.3.1 WiFi Modem
WiFi (Socket device #3)
To set up the WiFi Modem connection method, first connect to the FSC3000™using either a direct-connect
serial cable or the Ethernet port.
The “Set WiFi” command is used to enter the settings needed for communication with the network access
point (typically a wireless router). From the command line, type: Set WiFi.
If the modem is not found, it will be reported as “not found" and no settings can be entered. In this case, the
modem is either not installed, or inoperable. Likewise, if a different modem is enabled, this will be reported.
Otherwise, the following dialogue is used to enter settings. Based on your answers, some parts of the
dialogue will be omitted.
P>set wifi
WiFi Modem Enabled
Enter Access Point Name (SSID): MyWirelessRouter(Router-Specific response)
Select WiFi Security:
1. WPA2 (Recommended)
2. WPA
3. WEP128 (Not PCI Compliant)
4. WEP64 (Not PCI Compliant)
5. None (Disables Security)
Enter Security Mode: 1 (Router-Specific response)
Enter Security Key: MyPassword(Router-Specific response)
Dynamic IP Address (DHCP On) (Y/N)? N (Router-Specific response)
Change Static IP Address: 0.0.0.0 (Y/N)? Y
New: 192.168.1.105 (Router-Specific response)
Change Gateway Address: 192.168.1.1 (Y/N)? Y
New: 192.168.1.1 (Router-Specific response)
Change Subnet Mask: “255.255.255.0” (Y/N)? N (Router-Specific response)
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Periodically force modem reset if no call received (Y/N)? Y (normally “N”)
Reset modem if more than __ hours pass since last call (1-72)? 25
Reset Modem Now? y
The access point name and security settings are the same name that you would use connecting a laptop to
your wireless network.
If your network automatically assigns IP addresses, answer yes for DHCP On. If answered “yes”, you will not
be asked for the various IP addresses. If “no”, you’ll need to set the device’s IP address, the gateway address
and the subnet mask.
The option is given to periodically reset, or reboot, the WiFi modem. In most cases this should be left off.
However, if a site has intermittent connection issues, the modem can be set to automatically reset if it nothing
connects to it for the set amount of hours. For instance, if the WiFi is only used to remotely gather totals every
night at 2:00 AM, then a setting for 25 hours will cause a reboot if no connection was seen by 3:00 AM the
following day.
Lastly, you’ll be asked if you wish to reset the modem now. Normally answer “y”. If you need to change a
setting, answer “n” then use “SET WIFI” to correct the setting. If no restart is performed, the settings won’t take
effect until the next restart.
NOTE: This only resets the modem, not the entire FSC3000
™
; however, if you are connected
via WiFi, this will drop your connection.
Once the modem resets (using a PC connected on the same network) login to the FSC3000™using a
terminal emulation program with the IP address of the socket modem.
SHOW WiFi – If “Set WIFI” hasn’t been used to give the modem any settings, “SHOW WIFI” will report:
Wi-Fi not set yet, use SET WIFI
The “Show WiFi” command will first tell what socketdevice the flags are set for, if any. If it reports “No Modem
Enabled” or “Cell Modem Enabled”, for example, then the wrong flag is set. If a modem is plugged in and set
up, the command-line will resemble the following:
P>show wifi
WiFi Modem Enabled
Access Point Name (APNSERV): MyWirelessRouter (Router-specific response)
WiFi Security: WPA2 (Recommended)
Security Key: MyPassword (Router-specific response)
Static IP Address: 192.168.1.200
Gateway Address: 192.168.1.1
Subnet Mask: “255.255.255.0”
Port Number: 10001
Periodic WiFi resets: Off
WiFi status: Configured
Show Modem Responses (Y/N)? N
SHOW SYSTEM
As part of the “Show System” command, if the option flag for the WiFi modem has been set, just after version
information, it should show “WiFi Modem:” followed by:
Not Found: Either there is no physical modem plugged into the socket,or it is not communicating
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Not Configured: The modem is present, but user has not used ”Set WiFi” to give the modem connection
information
Configuring: The modem has been given setup information, but has not yet seen the access point
Configured: The modem has at some time connected to the access point. It may or may not be connected to
the access point at this instant, but the given settings are proven to be valid:
P>show sys
FSC3000: R/W Chipkey
Card Record Version #: 6.01a – Built: 7/01/11 – Serial #:
Loader Ver: 1.01A June 20,2005 Loader2: 1.02A FPGA Ver: 3.0
Wifi Modem: Configured
IMPORTANT: The FSC3000's network port setting is set to 2101 during manufacturing. It
might have been changed during the FSC3000's network setup. Make sure the port settings
match.
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Section 2 Passwords
The FSC3000™(FSC) is designed to meet PA-DSS requirements for support of system access, password
control and configuration. This section provides an overview of these controls.
Password support has been designed to provide the control necessary to manage the system and let the
merchant/site owner meet their needs under PCI DSS compliance. A predefined “Admin” user and “Partial”
access user are available under a new installation (cold started system). A “Remote” access password is
always a requirement when entry through the internal modem or TCP/IP port is made.
IMPORTANT: Phoenix for Windows users: there is a character limit of 10 total characters for
the Partial Access mode.
and users: there is a character limit of 15 total characters for the Partial Access mode and
Remote Aceess paswords.
Under initial configuration of a cold started FSC, the system has been designed to allow site configuration by
a Partial user using the default login (issue “hello” with password of “hello”). To be PCI compliant a card
swipe is not allowed at a fuel island terminal until the default passwords have been changed and the system
has been started.
NOTE: Pump control testing can be done by issuing the “SET PUMP ON” command.
To start the system it is recommended that the installer have the site owner issue the “SET ADMIN” to modify
the default passwords for Remote, Partial and Admin. If necessary the site owner can then create one of
five (5) additional users for the installer to complete operational tests or provide an employee access to the
system. See below for more information on creating users.
IMPORTANT: It is required that after the Admin password is changed the site owner should
record it and store it in a safe and secure location. If the Admin password is lost it
cannot be retrieved from the system and a cold start will be required.
Below are some basic guidelines for password management. Please refer to your M030001_PA1 PA-DSS
Implementation Guide for additional information:
1. Change Partial, Remote and user passwords every 90 days (Admin password will be forced to change
every 90-days).
2. When changing passwords, the new password should not be the same as any of the previous four (4).
3. Passwords for Admin, Partial, Remote and users should always be unique.
IMPORTANT: If the User or Admin passwords are entered incorrectly six (6) consecutive
times, the User or Admin will be suspended for 30 minutes before another login attempt is
allowed. If the Admin is not locked out, the Admin can reset the User password with the “SET
ADMIN” command.
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Although the system access and password control discussed above is always in place, additional controls
are imposed when the follow networks are enabled. As the site owner, you are required to maintain PCI DSS
compliance when these networks are in use at your fuel site(s).
Bankcard processing hosts:
Buypass (Firstdata)
NBS Bank
Paymentech (Chase)
MasterCard Fleet processing hosts:
Comdata (Terminal Fuel)
ComdataPOS (Retail Host)
T-Chek or TCH (EFSLLC)
CFN
For further information on installing your system, refer to M030001 (U.S.) or M030007 (U.S and Canada
EMV) “Payment Application Data Security Standards (PA-DSS) Implementation Guide for Maintaining PCI
Compliance on theFSC3000™Fuel Site Controller.”
IMPORTANT: Reading the PA DSS guide is required for System Installers and Controlling
Merchants for PCI DSS compliance.
2.1 Security Levels
2.1.1 Remote Access (Modem or Ethernet)
The Remote Access password is required when accessing the FSC3000™system using the internal dialin modem or Ethernet network port. The default, case-sensitive password is “hello”. This password will
automatically be requested when first connected to the FSC3000™. Once the Remote Access password is
entered, the system prompt “r>” or "l>" will be displayed (where r> = modem and l> = Ethernet).
2.1.2 Partial Access (or “Main Password”)
The Partial Access password is accessible from the system prompt “r>” or "l>". When “hello” is entered, the
system prompt “ENTER MAIN PASSWORD:” will be displayed. The default, case-sensitive Partial Access
password is “hello”. This password functions in two (2) ways. Once the Partial Access password is entered,
the Partial Access prompt will be displayed.
This password will allow full access to every command for initial configuration. Because the system is not yet
started, cards will not be processed.
2. After “SYSTEM START” command:
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The Partial Access password will be limited to these select commands:
Show - System, Version, Flags, PCT x, FIT x, VIT x, Transaction CF
Install Pump x (clear pump sentry)
Set Fueltype (change product prices
PCF Automated management commands - Card backup/restore/update
Passthru
2.1.3 User Access
The system supports up to five (5) defined users that have access to all commands except “SET ADMIN, SET
NETWORK, or SET FLEET.” Individual users can be set up to see bank card ISO numbers (first six (6) digits)
in the transactions when performing “SHOW TRANSACTION” commands. Users can also be limited to the
number of days of system access.To access the system using a User password, type “LOGIN” <user name>.
A prompt for the User’s password will be displayed. Once the User password is entered, the user prompt
“(User Name)>” will be displayed.
2.1.4 Admin Access
The Admin is the predefined user who has access to every command. It is recommended that the Admin
account only be used if the “SET ADMIN, SET NETWORK, or SET FLEET” commands are needed. The
Admin account is limited in access to the system through only a Direct or Dial-in connection.
A User account is needed to access the FSC3000™system if a TCP/IP connection is in use.
The Admin password should be stored in a safe location. Once the Admin password is entered, the
prompt “Admin>” will be displayed.
2.2 Set Admin (Admin Login Required)
The Set Admin command allows for the management of the supported five (5) additional users of the
system, and clears the system log. This command will not be available when connected using Ethernet.
Once theFSC3000™system is started, only the Admin will be able to access this command.
Type: Set Admin <ENTER>
Administrator Menu
1. Create User (free:x)
2. Delete User
3. Show User(s)
4. Change Password(s)
5. Clear Event Log
Select Administrator option or press [ENTER] to exit:
2.2.1 Create User
The Create User option allows up to five (5) other users of the system. Each user can be set up to either see
or not see bankcard ISOs and can be configured to define a time limit (in days) to system access.
Enter a new (case sensitive) USER name: Tech (maximum 10 characters)
Passwords MUST be a minimum length of eight (8) characters (max 15), contain at
least one numeric digit, one lower-case character and one upper-case
character.Special characters are optional.
Enter Password for Tech: *******
Re-enter to confirm password: *******
When viewing transactions can this user see a bankcard's ISO (Y/N)? Y
Is this a time limited User (Y/N)? y
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Enter number of days allowed (15 max): 15
USER "Tech" has been successfully created!
2.2.2 Delete User
The Delete User option allows for the deletion of users from the system.
2.2.3 Show User(s)
The Show Users option displays all users defined in the system. If the user was defined as a limited-time
user, the user’s remaining time will also be displayed.
Select “Administrator” option or press [ENTER] to exit: 3
User1: Tech - (limited time access: 1 day)
2.2.4 Change Passwords
The Change Passwords command changes the passwords for Remote Login, Partial Access,
Administrator and all defined Users.
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2.2.5 Clear Event Log
The Clear Event Log option clears the system log. Refer to Show Log (Saving Log) and the “M030001
PA1-PA-DSS Implementation Guide” before clearing the system log.
2.3 System Start
The System Start command is a one-time command that activates the FSC3000™system, allowing
transactions to be processed. Before this command can be performed, the “SET ADMIN” command (option 4)
must be used to change the factory default passwords.
Type: System Start <ENTER>
2.4 Password Recovery
Due to the requirements of PA-DSS compliance, password recovery is no longer available. It is up to the
system owner to secure the passwords. If the Administrator password is lost, the FSC3000™system will
require a cold start and must be reprogrammed to regain Admin access.
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2.5 Cold Start Procedure
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Figure 2-1 FSC3000™ColdStart Procedure
To cold start the FSC3000™:
1. Powerdown the unit by unplugging the powercord on the rearpanel.
2. Plugthepower cordback inandat thesametime, pushandholdthetwo(2) front panel
buttons.
3. A“Beep” will sound.
4. Release the front panel buttons
5. The front panel display will show that the FSC has been cold started.
Make sure the system is operational.
IMPORTANT: A cold start will reset the FSC3000 to factory default settings. All card records
and transaction data will be erased.
On the initial FSC3000™setup it is recommended that the distributor wait to issue the “Set Admin” & “System
Start” commands until the system has been fully configured and tested. Pump control testing can be done by
issuing the “SET PUMP ON” command. FIT functionality can be tested by swiping a card to receive the
“System Stopped…” message.
NOTE: The “System Start” command must be issued before network testing can be
performed.
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Section 3 Show Flags
The FSC3000™software has options that can be purchased. All software options should be verified to be
correct when the FSC3000™is received. To do this, issue the following command:
Enter time (XX:XX AM/PM):(May enter in 24 hour or AM/PM format)
4.2 Set Date
To Set Date type: Set Date <ENTER>
Enter Date (MMM DD, YYYY): (Month is entered as APR for April, JUN for June, etc.)
4.3 Set Time Change
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NOTE: Time changes are not automatic in the FSC3000
using the steps below.
To Set Time Change type: Set Time Change <ENTER>
Enter date when time is moved BACK 1 hour: Inactive
Enter date when time is moved FORWARD 1 hour: Inactive
BACK 1 hour: INACTIVE
FORWARD 1 hour: INACTIVE
4.4 Set System Time
To Set System Time type: Set System Time <ENTER>
Set system ON time (Y/N)? N
Set system OFF time (Y/N)? N
Set 'RECEIPTS ONLY' time (Y/N)? N
Set time adjust (Y/N)? N (Enter N for this)
NOTE: This feature allows an offset in seconds (a plus or minus value) applied at midnight to
account for system clock drift.
4.5 Set Light
To Set Light Time type: Set Light <ENTER>
™
. Time changes must be set up
Enter light ON time: Inactive
Enter light OFF time: Inactive
Light ON time: Inactive
Light OFF time: Inactive
NOTE: This setting applies to the Lighted keypad and card reader on supported terminals
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#NameUnitsPricePTECHCOMUNIFMGCQsFNFLT1CFN
1UNLEADEDGALLONS1.0000010051002124004
2PREMIUMGALLONS1.0000020053004094105
3SUPERGALLONS1.0000030055003104206
4SPEC BULKGALLONS1.0000040017N/AN/AN/AN/A
5#1 DIESELGALLONS1.0000051010030033113
6#2 DIESELGALLONS1.0000062001005061201
7REEFERGALLONS1.0000070081036N/A14N/A
8WINTER DSLGALLONS1.0000080056003N/A30N/A
9KEROSENEGALLONS1.0000090048N/AN/A32N/A
10 UNLEAD BLKGALLONS1.0000100052N/AN/AN/AN/A
11 LUBE OIL1GALLONS1.000011307104511N/A08
12 LUBE OIL2GALLONS1.0000123072822N/AN/A09
13 TRANS OILGALLONS1.0000133075808N/AN/AN/A
14 COOLANTGALLONS1.000014007660514N/AN/A
15 PROPANEGALLONS1.0000150080039N/A3917
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Section 5 Fuel Types & Tank Setup
5.1 Fuel Types
5.1.1 Set Fueling Units
One of three (3) units of measure can be associated with the fuel types. These are simply labels; no
conversion is done.
To set Fueling Unit type: Set Fueling Unit <ENTER>
Enter fueling UNIT 1: GALLONS
Enter fueling UNIT 2: LITERS
Enter fueling UNIT 3: QUARTS
NOTE: When defining fueltype codes refer to the specific networks in "Host Specific Setup
Options " on page97.
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5.1.2 Set Fueltype
Up to 32 products in the system can be defined. Each product’s name, unit of measure label, Price Sign
Grade (if enabled), price per unit and network product code can be set. If the Price Sign feature is enabled,
there is an additional field used to assign the Price Sign Grade.
To set fuel type, type: Set Fueltype <ENTER>.
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16 E-85GALLONS1.0000160090000N/A4529
17 ULS BIO 2%GALLONS1.0000170202N/AN/A55N/A
18 ULS BIO 5%GALLONS1.0000180205N/AN/A56N/A
19 ULS BIO 10%GALLONS1.0000190210N/AN/A57N/A
20 ULS BIO 11%GALLONS1.0000200211N/AN/A58N/A
21 ULS BIO 15%GALLONS1.0000210215N/AN/A59N/A
22 ULS BIO 20%GALLONS1.0000220220N/AN/A60N/A
23 BIO OFF RDGALLONS1.0000230230N/AN/A6638
24 B2 BIO 2%GALLONS1.0000240260N/AN/A6866
25 B2 BIO 5%GALLONS1.0000250261N/AN/A3667
26 B2 BIO 10%GALLONS1.0000260262N/AN/A3768
27 B2 BIO 11%GALLONS1.0000270263N/AN/A38N/A
28 B2 BIO 20%GALLONS1.0000280264N/AN/A6069
29 AVIATIONGALLONS1.0000290084N/AN/A5120
30 CNGGALLONS1.0000300016N/AN/A4716
31 EXTRAGALLONS1.0000310000N/AN/AN/AN/A
32 EXTRAGALLONS1.0000320000N/AN/AN/AN/A
1UNLEADEDGALLONS2.0000010051002124004
Doc. No.: M00-051.00 Rev.: 10
Page 28 of 181
*<name> = Product DENIED when locally authorized.
TAX Included in price per unit: YES
ENTER (fuel table row # (1...32) or [RETURN] to exit):
The product table defaults to the products defined above. Fuel type names can be changed. If using
networks, the network product code must be mapped correctly to the product that is being set up. To set up
fuel type, enter the row that needs to be edited.
ENTER (fuel table row # (1...32) or [RETURN] to exit): 1
*<name> = Product DENIED when locally authorized.
TAX Included in price per unit........ YES
Enter NAME: UNLEADED
Enter UNIT of measure (1=GALLONS 2=LITERS 3=QUARTS): 1
Enter PRICE: 2.000 (decimal must be entered)
Enter PAYMENTECH fuel type code: 001 (only networks that are enabled will prompt for
code)
Enter UNIVERSAL fuel type code: 051 (except Universal which will prompt always)
Enter FUELMAN/GASCARD fuel type code: 002
Enter CFN fuel type code: 04
Deny this product when LOCAL AUTHORIZATION is active and supported by the network
(Y/N)? Y
Map (or clear) this product to a Price Sign Product Grade (Y/N)? Y
(Only available if PRICE SIGN SUPPORTED is enabled (Optional))
Enter price sign grade (1-8) to map (zero to clear):
Enter (fuel table row # (1…32) or [RETURN] to exit):
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PaymentechComdata Universal
Fuelman
Gascard
Quarels
Fueling
Network
FleetOne CFN
PTECHCOMUNIFMGCQsFNFLT1CFN
Atio-NetX
BUYPASSX
Card CompanyX
CFNX
ComdataX
EFSX
Federated Co-opX
FleetOneX
GenericX
IntevaconX
KardAllX
NBS - BANKX
NBS - FMGCX
PaymentechX
T-ChekX
TCHX
TCH - Irving OilX
TCH - Shell
Canada
X
QuikFuelX
Doc. No.: M00-051.00 Rev.: 10
Below is a list of networks, showing which fuel type network product code column that the specific network
will use when processing network cards.
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5.1.3 Set Tiered Discounts
TheFSC3000™allows you (when the proper flags are enabled) to assign 10 levels of discounted pricing for
each product available in the system. These “tiered” levels can be configured by the tier code or by specific
products.The Tiered Discounts section guides you through the usage of the “Set Tier” command.
NOTE: In order to use tiered pricing, you must have either the Tiered Discounts flag, or the
Tiered Accounts flag (see Section 5.1.5), or both tiered flags enabled on the FSC3000™.
1 - ENTER DISCOUNTS BY TIER CODE
2 - ENTER DISCOUNTS BY PRODUCT CODE
X - EXIT
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Page 31 of 181
The tiered discounts table defaults to the values above. To set discounts according to product, select option
2, then select the product for which you wish to set discounts.
The Tiered Discounts Table will appear, as above, displayed in tenths of a penny. To change the discounts,
enter each desired discount. No entry will result in “no change”. Press “Enter” after each entry to proceed to
the next line.
Enter Tier 0 Discount: 3.9
Enter Tier 1 Discount: NO CHANGE
Enter Tier 2 Discount: NO CHANGE
Enter Tier 3 Discount: NO CHANGE
Enter Tier 4 Discount: 2.2
Enter Tier 5 Discount: NO CHANGE
Enter Tier 6 Discount: NO CHANGE
Enter Tier 7 Discount: NO CHANGE
Enter Tier 8 Discount: NO CHANGE
Enter Tier 9 Discount: NO CHANGE
1 - ENTER DISCOUNTS BY TIER CODE
2 - ENTER DISCOUNTS BY PRODUCT CODE
X - EXIT
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The Tiered Discounts Table defaults to the above values. To enter discounts according to the tier embedded
on the card, select option 1, then enter the Tier Code that corresponds to the tier you wish to set.
SELECT OPTION: 1
ENTER TIER CODE: 0
Enter Tier 0 Discount For
Product 1 (0.0): 3.5
Product 2 (3.9): NO CHANGE
Product 3 (0.0): NO CHANGE
Product 4 (0.0): NO CHANGE
Product 5 (0.0): NO CHANGE
Product 6 (0.0): NO CHANGE
Product 7 (0.0): NO CHANGE
Product 8 (0.0): NO CHANGE
Product 9 (0.0): NO CHANGE
Product 10 (0.0): NO CHANGE
Product 11 (0.0): NO CHANGE
Product 12 (0.0): NO CHANGE
Product 13 (0.0): NO CHANGE
Product 14 (0.0): NO CHANGE
Product 15 (0.0): NO CHANGE
Product 16 (0.0): NO CHANGE
Product 17 (0.0): NO CHANGE
Product 18 (0.0): NO CHANGE
Product 19 (0.0): NO CHANGE
Product 20 (0.0): NO CHANGE
Product 21 (0.0): NO CHANGE
Product 22 (0.0): NO CHANGE
Product 23 (0.0): NO CHANGE
Product 24 (0.0): NO CHANGE
Product 25 (0.0): NO CHANGE
Product 26 (0.0): NO CHANGE
Product 27 (0.0): NO CHANGE
Product 28 (0.0): NO CHANGE
Product 29 (0.0): NO CHANGE
Product 30 (0.0): NO CHANGE
Product 31 (0.0): NO CHANGE
Product 32 (0.0): NO CHANGE
Entering a number for each product will set the discount at that number. Leaving the line blank and pressing
“Enter” will result in “no change”.
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The “Tiered Discounts” flag feature of theFSC3000™was designed to support the tiered price code
embedded in the Track2 on your existing Gasboy cards. However, because of the many different Gasboy
Track2 formats available, the FSC3000™has no knowledge of where to find the embedded tiered pricing
code. Therefore, you must configure the FSC to identify the position within the card’s Track2 data that
represents the Tiered Discount indicator. The configuration is done using the “SET CARDS” command.
P>
P>set cards
1 - Specify Card/Trans Buffer Size
2 - Define Card/Account Record
3 - Clear Card Record Totals
4 - Reconcile Card Record Allocation
5 - Clear All Account Record Totals
6 - Reconcile Account Record Allocation
7 - Month End Totals
8 - Additional Options
9 - Card Buffer Placement (Currently in Simm 1)
X - Exit
Enter Choice: 8
Card invalid after 3 BAD PINs (Y/N)?
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Process ALL Voyager cards as PCF based (Y/N)? N
Set Track2 Position for Gasboy Tiered Discount Indicator (Y/N)? y
Enter Track2 'Price Level' Position: 24
--Track2 Position for Gasboy Tiered Discount Indicator: 24
1 - Specify Card/Trans Buffer Size
2 - Define Card/Account Record
3 - Clear Card Record Totals
4 - Reconcile Card Record Allocation
5 - Clear All Account Record Totals
6 - Reconcile Account Record Allocation
7 - Month End Totals
8 - Additional Options
9 - Card Buffer Placement (Currently in Simm 1)
X - Exit
Enter Choice:
5.1.4 Tiered Accounts
The Tiered Accounts feature of the FSC3000™is designed to provide “Tiered” pricing against cards that
are always processed to a host enabled within the FSC3000™. When this feature is enabled, theFSC3000
forces a specific prompt to always be presented before any other prompt that might normally occur for the
card in use.
The prompt used for Tiered Accounts is always the ‘D’ prompt found using the “SET PROMPTS”
command. The default message for this prompt is; “ENTER TIERED ACCOUNT # (zero to skip):” You can
modify this prompt to meet your needs, but consider leaving the “(zero to skip)” message. The “(zero to skip)”
message informs users who have not been assigned a tiered account on how to bypass the prompt.
™
See Tiered Discounts above for configuration of Tiered Pricing.
Configuring Tiered Accounts: To allow you to use the OPW Phoenix™ applications for managing Tiered
Accounts the support has been designed to work within the boundaries of the existing Proprietary Card File
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setup. To enable Tiered Accounts you must first define the Card File on the FSC to use Odometer
Reasonability; do this by issuing the “SET CARDS” command.
P>set cards
1 - Specify Card/Trans Buffer Size
2 - Define Card/Account Record
3 - Clear Card Record Totals
4 - Reconcile Card Record Allocation
5 - Clear All Account Record Totals
6 - Reconcile Account Record Allocation
7 - Month End Totals
8 - Additional Options
9 - Card Buffer Placement (Currently in Simm 1)
X - Exit
Enter Choice: 2
Card/Account Records: 0 Out of possible 100 # of transactions: 100
Specify Card/Account record (Y/N)? y
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--Card/Account file will be DESTROYED !!! Sure (Y/N)? y
Account #'s (Y/N)? y← Required for Tiered Accounts
Expiration Date (Y/N)? N
Monthly Allocation (Y/N)? N
Daily Allocation (Y/N)? N
PIN # (Y/N)? N
Save Odometer Entries (Y/N)? y← Required for Tiered Accounts
Odometer Reasonability (Y/N)? y← Required for Tiered Accounts
Product Restriction (Y/N)? N
Quantity Restriction (Y/N)? N
Driver / Vehicle / Account Name (Y/N)? y
Verify 1 (Y/N)? N
Verify 2 (Y/N)? N
Verify 3 (Y/N)? N
Prompt-Seq. (Y/N)? N
Maximum Cards/Accounts: 100
1 - Specify Card/Trans Buffer Size
2 - Define Card/Account Record
3 - Clear Card Record Totals
4 - Reconcile Card Record Allocation
5 - Clear All Account Record Totals
6 - Reconcile Account Record Allocation
7 - Month End Totals
8 - Additional Options
9 - Card Buffer Placement (Currently in Simm 1)
X - Exit
Enter Choice:
P>
Now you must create cards in the proprietary card file to be used as account numbers that will be keyed in
during a network transaction. This is done by issuing the “INSERT CARD” command as follows;
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Page 36 of 181
P>insert card
Enter Card #: 1254031
Card type (S)ingle, (D)river, (V)ehicle: s
Valid (Y/N)? y
Account # (0-9999): 9999 ß Any cards created as a Tiered Account record must be assigned to
account number “9999”
Enable MISC entry (Y/N)? N
Enter current ODOM: Disabled ß Do not enter an Odometer Value for the card just press enter
When using Tiered Accounts, the Odometer Reasonability field references the Tiered Discounts table (0-9)
with values from 1-10. A value of zero indicates NO Discount or Reasonability. Reason codes from 11-15 can
still be used for Reasonability without applying a discounted price to the card.
Odom Reasonability/Tiered Account CODE: 3
Driver or Vehicle Name: Tier3
--Any more cards (Y/N)? N
SORT DONE
P>
Now, when a network-based card is swiped, the ‘D’ prompt message will be displayed. If the account number
of “1254031” is keyed in, the Tiered Discount price drop associated to the selected products level “3” value
will be applied.
ß Account will use Tier
Discount ‘3’
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5.2 Tanks
5.2.1 Set Tank # (# = 1 to 8)
The FSC3000™controller supports declining inventory. This command allows for the assignment of fuel
types to the tanks. When fuel is pumped, it is subtracted from the assigned tank. This setup is not required.
NOTE: This feature only supports straight products – no blending.
To set Tank, type: Set Tank #<ENTER>
Fuel Type CODE (1-32): Enter the fuel type number to assign the tank product
Enter QUANTITY: Enter the current inventory level of the tank
Tank LOW QUANTITY: Enter the level at which the FSC would display the tank is low
Tank ##: (Product Name)Quantity: 0.0 LOWLevel: 0.0
The Show Tank command can be used to verify setup.
Originally, the FSC3000™was designed to control mechanical pumps using a board called a PCT (Pump
Control Terminal). The ability to control mechanical pumps with an integrated PCT in the K800™Hybrid
terminal and a board called a PCM (Pump Control Module) has since been added. The configuration of the
different mechanical pump interfaces, however, is still the same. The first step is to indicate the kind of
mechanical pump interface that the system will interface with. The system can support up to four (4) PCTs.
Even though the interfaces are not all the same, they are still configured as PCTs.
If using PCT (Mechanical), up to eight (8) positions per PCT (4 PCTs allow for 32 pumps) are supported.
If using PCM/K800 PCT– up to four (4) positions per controller (8 PCMs allow for 32 pumps) are supported.
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If using K800™ PCT or PCM (Mechanical), up to four (4) positions maximum are supported.
Type: Configure PCT # (K800 PCT and PCM addressable from 1 to 8)
Is this a K800 PCT or PCM (Y/N)? Y
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6.1.2 Configure PCT # POS # (PCT 1 to 8 and POS 1 to 8)
The Configure PCT # POS # command configures each fueling point that is connected to the specific
PCT. Each fueling point is to be wired to a specific position on the pump interface.
Type: Configure PCT # POS # <ENTER>
PCT 1 Position 1 (Indicates what position is being configured)
Enter Pump #: 1 (Enter the pump # that is connected to this PCT POSITION)
Enter Pulses Per GALLONS: 100 (Enter the pulse rate for the pump)
MAX Fuel to be dispensed per transaction: 10 (Largest tank to be filled for this
pump)
Pump Sentry Options (Y/N)? Y (Protects against pulser\wire failure)
Pump Sentry: ENABLED
Maximum time allowed for fueling (Minutes): 5
Maximum time allowed to retrieve pump handle (Seconds): 60
Maximum time allowed to detect first fueling pulse (Secs): 60
Maximum time allowed between fueling pulses (Secs): 30
Enter Fueltype Code #: 1 (Enter the fuel type code for the product that will be
dispensed)
Enter Tank #: 1 (Enter Tank number – not required for proper operation)
Clear Pump Totals (Y/N)? N
Enter Totalizer Value: 0.0 (Should set to match fueling point mechanical totalizer)
Repeat process to configure each position that is wired to a fueling point.
6.1.3 Install PCT # POS # (PCT 1 to 8 and POS 1 to 8)
The Install PCT # POS # command tells the system that a PCT position will be used.
Repeat process to install each configured position.
6.1.4 Install PCT # (# = 1 to 8)
The Install PCT # command tells the system that the PCT is there and it should communicate with it.
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Page 41 of 181
6.2 Electronic Pumps Controlled by UPC
The FSC3000™controller has been enhanced to support product restriction. The FSC3000™controller
requires the UPC software to meet or exceed the following versions:
Gilbarco – 6.21A or greater
Tokheim – 1.03B or greater
Wayne – 7.05C or greater
Ruby CI / Commander – Base 40 or greater
6.2.1 Configure PCT # (# = 1 to 4)
The Configure PCT # allows for communication to a pump console or controller to control electronic pumps
through a device called a UPC (Universal Pump Controller). The UPC can emulate up to four (4) PCTs at
once. The interface uses a UPC to control the pumps. All system configurations will be referred to as a PCT.
If using a UPC as the PCT (Electronic):
Type: Configure PCT #
Is this a K800 PCT or PCM (Y/N)? N
Is this a UPC/DPC (Y/N)? Y
6.2.2 Configure PCT # POS #
PCT 1 Position 1 (Indicates the position being configured)
Enter Pump #: 1 (Enter the pump # that is connected to this PCT POS)
Enter Pulses Per GALLONS: 100 (set to 1000)
MAX Fuel to be dispensed per transaction: 10 (Largest tank to be filled for this
pump)
Pump Sentry Options (Y/N)? Y (Protects against pulser/wire failure)
Pump Sentry: ENABLED
Maximum time allowed for fueling (Minutes): 5
Maximum time allowed to retrieve pump handle (Seconds): 60
Maximum time allowed to detect first fueling pulse (Secs): 60
Maximum time allowed between fueling pulses (Secs): 30
Set Up Hose 1 (Y/N)? y
Enter Fueltype Code #: 1 (Enter the fuel type code)
Enter Tank #: 1 (Enter Tank number – not required for proper operation)
Clear Pump Totals (Y/N)? N
Enter Totalizer Value: 0.0 (Should set to match fueling point totalizer)
Set Up Hose 2 (Y/N)? N (Only required if pump has more than 1 grade!)
Set Up Hose 3 (Y/N)? N (Must match how the console reports hoses to the UPC)
Set Up Hose 4 (Y/N)? N
Set Up Hose 5 (Y/N)? N
Set Up Hose 6 (Y/N)? N
Set Up Hose 7 (Y/N)? N
Set Up Hose 8 (Y/N)? N
Repeat the process to configure each position that is wired to a fueling point.
6.2.3 Install PCT # POS # (PCT 1 to 4 and POS 1 to 8)
The Install PCT # POS # command tells the system that a PCT position will be used.
Repeat the process to install each configured position.
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6.2.4 Install PCT # (# = 1 to 4)
The Install PCT # command tells the system that the PCT is there and to communicate with it.
EXAMPLE:
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6.3 Electronic Pumps Controlled by DPC (Wayne)
6.3.1 Install Program
The first step of installation is to define the brand of electronic pumps that will be used and the
communication parameters of each pump. The FSC3000™is designed to support up to eight (8) PCT
devices, but DPC is limited to the first four (4) PCTs.
Type: Install program
Install program (or Configure program if already installed)
SELECT DPC PROGRAM TO INSTALL
1: GILBARCO / WAYNE
2: GASBOY
ENTER SELECTION: (1)
INSTALLING, PLEASE WAIT... SUCCESSFUL! (Successful should appear after
installed)
**** DIRECT PUMP SETTINGS –Ver. 10.01D ****
Parity: 1-Odd, 2-Even, 3-None -> (2)1
**** DIRECT PUMP VERSION: 10.01D ****
Pumps: Wayne
Baud rate: 9600, Data bits: 8, Parity: Odd, Stop bits: 1
Page 43 of 181
6.3.2 Configure PCT # (# = 1 to 4)
The Configure PCT # command defines the PCT that is used for DPC.
Configure PCT # (# = 1 to 4)
Is this a K800 PCT or a PCM (Y/N)? N
Is this a UPC/DPC (Y/N)? Y
6.3.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)
Configure PCT # POS #
PCT 1 Position 1 (Indicates the position being configured)
Enter Pump #: 1 (Enter the pump # that is connected to this PCT POS)
Enter pump's direct address (1): (Address that the pump will associate with)
Does this pump support dollar auths (Y/N)? y (should be set to yes)
Enter Pulses Per GALLONS: 100 (set to 1000)
MAX Fuel to be dispensed per transaction: 10 (Largest tank to be filled for this
pump)
Pump Sentry Options (Y/N)?: Y (optional: electronic pumps usually provide their own
pump protection)
Pump Sentry: ENABLED
Maximum time allowed for fueling (Minutes): 5
Maximum time allowed to retrieve pump handle (Seconds): 60
Maximum time allowed to detect first fueling pulse (Seconds): 60
Maximum time allowed between fueling pulses (Seconds): 30
Set Up Hose 1 (Y/N)? y
Enter Fueltype Code #: 1 (Enter the fuel type code)
Enter Tank #: 1 (Enter Tank number – not required for proper operation)
Clear Pump Totals (Y/N)? N
Enter Totalizer Value: 0.0 (Should set to match fueling point totalizer)
Set Up Hose 2 (Y/N)? N (Only required if pump has more than 1 grade!)
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Set Up Hose 3 (Y/N)? N (Must match the pump mapping)
Set Up Hose 4 (Y/N)? N
Set Up Hose 5 (Y/N)? N
Set Up Hose 6 (Y/N)? N
Set Up Hose 7 (Y/N)? N
Set Up Hose 8 (Y/N)? N
Repeat process to configure each position for each fueling point.
6.3.4 Install PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)
The Install PCT # POS # command tells the system that a PCT position will be used.
Install PCT # POS # (Repeat process to install each configured position)
6.3.5 Install PCT # (# = 1 to 4)
The Install PCT # command tells the system that the PCT is there and to communicate with it.
Install PCT # (Repeat process to install each configured PCT)
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Page 45 of 181
6.4 Electronic Pumps Controlled by DPC (Gilbarco)
6.4.1 Install Program
The first step is to define the brand of electronic pumps that will be used and the communication parameters
of each. The FSC3000™is designed to support up to eight (8) PCT devices, but DPC is limited to the first
four (4) PCTs.
Type: Install program
Install program (or configure program if already been installed)
SELECT DPC PROGRAM TO INSTALL
1: GILBARCO / WAYNE
2: GASBOY
ENTER SELECTION: (1)
INSTALLING, PLEASE WAIT... SUCCESSFUL! (Successful should appear after installed)
**** DIRECT PUMP SETTINGS –Ver. 10.01D ****
Select pump types:
1-Gilbarco, 2-Wayne: (?)1
Select transmission delay:
1-Normal, 2-Short, 3-Shorter, 4-The shortest: (1)
Set pump communication port:
Baud: 1-1200, 2-2400, 3-4800, 4-5760, 5-9600 -> (5)4
Character size: 1-7 bits, 2-8 bits -> (2)2
Parity: 1-Odd, 2-Even, 3-None -> (3)2
**** DIRECT PUMP VERSION: 10.01D ****
Pumps: Gilbarco, Transmission Delay: Normal
Baud rate: 5760, Data bits: 8, Parity: Even, Stop bits: 1
6.4.2 Configure PCT # (# = 1 to 4)
The Configure PCT # command defines the PCT that is used for DPC.
Configure PCT # (# = 1 to 4)
Is this a K800 PCT or a PCM (Y/N)? N
Is this a UPC/DPC (Y/N)? Y
6.4.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)
Configure PCT # POS #
PCT 1 Position 1 (Indicates position being configured)
Enter Pump #: 1 (Enter the pump # that is connected to this PCT POS)
Enter pump's direct address (1): (Address that the pump will associated with)
Select dispenser type: 1-Standard, 2-Without SF, 3-Highline -> (1) (Use Standard
unless instructed by Tech Support)
Does this pump support dollar auths (Y/N)? y (should be set to yes)
Enter Pulses Per GALLONS: 100 (set to 1000)
MAX Fuel to be dispensed per transaction: 10 (Largest tank to be filled for this
pump)
Pump Sentry Options (Y/N)? Y (optional: electronic pumps usually provide their own
pump protection)
Pump Sentry: ENABLED
Maximum time allowed for fueling (Minutes): 5
Maximum time allowed to retrieve pump handle (Seconds): 60
Maximum time allowed to detect first fueling pulse (Seconds): 60
Maximum time allowed between fueling pulses (Seconds): 30
Set Up Hose 1 (Y/N)? Y
Enter Fueltype Code #: 1 (Enter the fuel type code)
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Enter Tank #: 1 (Enter Tank number – not required for proper operation)
Clear Pump Totals (Y/N)? N
Enter Totalizer Value: 0.0 (Should set to match fueling point totalizer)
Set Up Hose 2 (Y/N)? N (Only required if pump has more than 1 grade!)
Set Up Hose 3 (Y/N)? N (Must match the pump mapping)
Set Up Hose 4 (Y/N)? N
Set Up Hose 5 (Y/N)? N
Set Up Hose 6 (Y/N)? N
Set Up Hose 7 (Y/N)? N
Set Up Hose 8 (Y/N)? N
Repeat process to configure each position for each fueling point.
6.4.4 Install PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)
The Install PCT # POS # command indicates to the system that a PCT position will be used.
Install PCT # POS # (Repeat process to install each configured position)
6.4.5 Install PCT # (# = 1 to 4)
This Install PCT # command indicates to the system that the PCT is there and to communicate with it.
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Install PCT # (Repeat process to install each configured PCT)
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6.5 Electronic Pumps Controlled by DPC (Gasboy)
6.5.1 Install Program
The first step of installation is to define the brand of electronic pumps that will be used and the
communication parameters of each pump. The FSC3000™is designed to support up to eight (8) PCT
devices, but DPC is limited to the first four (4) PCTs.
Type: Install program
Install program (or Configure program if already installed)
SELECT DPC PROGRAM TO INSTALL
1: GILBARCO / WAYNE
2: GASBOY
ENTER SELECTION: (2)
INSTALLING, PLEASE WAIT... SUCCESSFUL! (Successful should appear after installed)
**** DIRECT PUMP SETTINGS –Ver. 10.01D ****
Select pump types:
1-Gilbarco, 2-Wayne, 3-Gasboy: (1)3
Set pump communication port:
Baud: 1-1200, 2-2400, 3-4800, 4-5760, 5-9600 -> (?)5
Character size: 1-7 bits, 2-8 bits -> (1)2
Parity: 1-Odd, 2-Even, 3-None -> (2)3
**** DIRECT PUMP VERSION: 10.01D ****
Pumps: Gasboy
Baud rate: 9600, Data bits: 8, Parity: None, Stop bits: 1
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6.5.2 Configure PCT # (# = 1 to 4)
The Configure PCT # command defines the PCT that is used for DPC.
Configure PCT # (# = 1 to 4)
Is this a K800 PCT or a PCM (Y/N)? N
Is this a UPC/DPC (Y/N)? Y
6.5.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)
Configure PCT # POS #
PCT 1 Position 1 (Indicates the position being configured)
Enter Pump #: 1 (Enter the pump # that is connected to this PCT POS)
Enter pump's direct address (1): (Address that the pump will associate with)
Enter Pulses Per GALLONS: 100 (set to 1000)
MAX Fuel to be dispensed per transaction: 10 (Largest tank to be filled for this
pump)
Pump Sentry Options (Y/N)?: Y
Pump Sentry: ENABLED
Maximum time allowed for fueling (Minutes): 5
Maximum time allowed to retrieve pump handle (Seconds): 60
Maximum time allowed to detect first fueling pulse (Seconds): 60
Maximum time allowed between fueling pulses (Seconds): 30
Set Up Hose 1 (Y/N)? y
Enter Fueltype Code #: 1 (Enter the fuel type code)
Enter Tank #: 1 (Enter Tank number – not required for proper operation)
Clear Pump Totals (Y/N)? N
Enter Totalizer Value: 0.0 (Should set to match fueling point totalizer)
Set Up Hose 2 (Y/N)? N (Only required if pump has more than 1 grade!)
Set Up Hose 3 (Y/N)? N (Must match the pump mapping)
Set Up Hose 4 (Y/N)? N
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Set Up Hose 5 (Y/N)? N
Set Up Hose 6 (Y/N)? N
Set Up Hose 7 (Y/N)? N
Set Up Hose 8 (Y/N)? N
Repeat process to configure each position for each fueling point.
6.5.4 Install PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)
The Install PCT # POS # command tells the system that a PCT position will be used.
Install PCT # POS # (Repeat process to install each configured position)
6.5.5 Install PCT # (# = 1 to 4)
The Install PCT # command tells the system that the PCT is there and to communicate with it.
Install PCT # (Repeat process to install each configured PCT)
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Gasboy AddressSideFSC3000 Poll ID
1
11
22
2
13
24
3
15
26
4
17
28
5
19
210
6
111
212
7
113
214
8
115
216
9
117
218
10
119
220
11
121
222
12
123
224
13
125
226
14
127
228
15
129
230
16
131
232
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6.5.6 DPC – Gasboy Pump Mapping
This table illustrates the configuration of Gasboy pumps in the FSC3000™, as Gasboy uses a different
method for mapping pumps. Each Gasboy address represents a two-sided pump. Each side of the pump is to
be assigned to a separate FSC3000™Poll ID, as demonstrated.
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Section 7 Terminal Setup
Terminals
DTC FIT500 C/OPT
K800
(PV100)
System2
FIT
Change FIT Type (Y/N)?YYYYY
Is this a DTC (Y/N)?YNNNN
Is this a FIT500 (Y/N)?YNNN
Is this a C/OPT (Y/N)?YNN
Is this a K800 (Y/N)?YN
*** (System2 FIT) ***(Default)
Enter Decline Message Timeout seconds:XXXXX
Enter Prompt Timeout Code (1...9):XXXXX
(Enable/Disable) Receipt Printer (Y/N)?XYOOO
--Enter limit to receive receipts in days (0..99):20 - 990 - 990 - 99
--Clear Receipt Counter (Y/N)?XXXX
(Enable/Disable) Keyboard Access (Y/N)?XOOOOO
Enter Keyboard Length (1..32):NO
Specify PCTs to shut off on E-Stop (Y/N)?
Change FIT Access to Pumps (Y/N)?
Limit FIT Access to Pumps (Y/N)?
Enter Valid Pumps (p1, p2,...):
7.1 OPW-FMS Fuel Island Terminals
7.1.1 Configure FIT # (1 to 12)
The FSC3000™controller currently supports four (4) terminal types:
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Dedicated Terminal – When FIT access to pumps is limited to one specific pump, the terminal will behave in
the following way:
The FIT will not prompt for pump #.
When the transaction is finished and the terminal is set up for receipts, the terminal will prompt for receipt.
The system will then display what is configured:
Current Type: DTC Terminal
Change FIT Type (Y/N)? N
Enter Decline Message Timeout seconds: 15
Enter Prompt Timeout Code (1…9): 1
Issue Receipts (Y/N)? y
--Enter limit to receive receipts in days (0..99): NO Limit
--Clear Receipt Counter (Y/N)? N
DISABLE Keyboard Access (Y/N)? N
Enter Keyboard Length (1…32): 32
Clear Card Reader Error Counter (Y/N)? N
Change FIT Access To Pumps (Y/N)? N
FIT Installed
FIT INFO: CAT
CRIND
CRAD 1.2.5974
Island Terminal: DTC Terminal
Decline Timeout: 15 SECONDS
Prompt Timeout: 15 SECONDS
Receipts: 2 NO Limit To Receive Receipt
Keyboard Access --ENABLED………Length: 32
Card Reader Error Counter: 2
LIST OF VALID PUMPS: 1
Or, if changing the FIT type, then the system will display the following:
Current Type: DTC Terminal
Change FIT Type (Y/N)? y
Is this a DTC (Y/N)? Y
Is this a FIT500 (Y/N)?
Is this a C/OPT (Y/N)?
Is this a K800 FIT (Y/N)?
Enter Decline Message Timeout seconds: 15
Enter Prompt Timeout Code (1…9): 1
Issue Receipts (Y/N)? y
--Enter limit to receive receipts in days (0..99): NO Limit
--Clear Receipt Counter (Y/N)? N
DISABLE Keyboard Access (Y/N)? N
Enter Keyboard Length (1…32): 32
Specify PCTs to shut-off on E-Stop (Y/N)? N
Clear Card Reader Error Counter (Y/N)? N
Change FIT Access To Pumps (Y/N)? N
7.1.2 Install FIT # (1 to 8)
This setting indicates to the system that the FIT is available and may communicate with it.
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7.2 VIT (Vehicle Identification Terminal) – PetroLink™
When the FSC3000™is equipped with the PetroLink™ option the VIT and its position(s) will need to be
configured.
7.2.1 Install VIT x (VIT 1 to 4)
The configuration type and position(s) of each VIT must be defined to activate a specific PCT and position.
Type: Install VIT # <ENTER>
Type 8 (Y/N)? Y (PetroLink uses only type 8 VITs)
7.2.2 Configure VIT # (# = 1 to 4)
The Configure VIT # command can be used to configure all positions on the specific VIT. If desired,
configure specific positions using the command “Configure VIT x Position x”.
7.2.3 Configure VIT # POS # (VIT 1 to 4 and POS 1 to 8)
Each VIT and its position must be configured to activate a specific PCT and Position.
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Type: Configure VIT # POS # <ENTER>
VIT x POSITION x
CONFIGURATION
|- Activate PCT x Position x
|- Authorize with Pump Handle: OFF
|- Maximum Disconnect Time (seconds): 5
|- Status Noise Threshold: 1
Enter new PCT: 1 (Defines which PCT will have a pump activated on)
Enter new position: 1 (Enter the position of the PCT to activate when VIU
detected)
Authorize with Handle ON (Y/N)?: N (Allows pump to turn on even if sensed on
immediately)
Enter Maximum Disconnect Time (seconds): 5 (Max time for VIT no longer senses
VIU)
Enter Status Noise Threshold: 1
Repeat the process to configure each VIT position.
7.2.4 Install VIT # POS # (VIT 1 to 4 and POS 1 to 8)
The Install VIT # POS # command indicates to the system that a VIT position will be used.
Repeat the process to install each configured position.
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Section 8 Display Prompts & Receipts
8.1 Dual Language
8.1.1 Set Language
The Dual Language feature allows the System2™ to change its prompts and receipts to another
language. When the cards are set up in the buffer, they are assigned a language code. When the card is
read by the system it checks the card configuration to determine the language code. From this point on, the
terminals will prompt and print receipts in the card-assigned language.
NOTE: Network cards do not support dual language and will use Language 1, except in the
case of receipts.
Dispenser Terminal Control (DTC)-enabled systems use Language 2 to support DTC
terminals, messages and prompts must be configured in Artware.
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To set Dual Language type: SET LANGUAGE <ENTER>.
Enable DUAL language (Y/N)? Y
--DUAL language Enabled
8.2 Receipts
The Receipts section allows configuration of the receipts header, trailer and body.
8.2.1 Format Receipt Header
The Receipt Header can support up to four (4) lines. The system can define a Header for each language and
network receipts. When configuring the network receipt header, never use more than two (2) lines.
To change the receipt header type: Format Receipt Header <ENTER>
Format Receipt HeaderENTER Language 1 or 2 or N:
Select the desired header(1 - language 1, 2 – language 2, N Network)
Enter the header
Line 1 è
Line 2 è
Line 3 è
(Company name)Invert text (Y/N)?
(Company name)Invert text (Y/N)?
(Company name)Invert text (Y/N)?
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8.2.2 Format Receipt Trailer
The Receipt Trailer can support up to four (4) lines. The system can define a Trailer for each language and
network receipts. When configuring Network receipt trailer, never use more than two (2) lines.
To change the receipt trailer type: Format Receipt Trailer.
Format Receipt TrailerENTER Language 1 or 2 or N:
Select the desired trailer(1 - language 1, 2 – language 2, N Network)
Enter the Trailer
Line 1 è
Line 2 è
Line 3 è
(Company name)Invert text (Y/N)?
(Company name)Invert text (Y/N)?
(Company name)Invert text (Y/N)?
8.2.3 Format Receipt Body
The system allows for the configuration of what is included, not included, the order and text for language 1 or
2 for proprietary receipts. Network receipt bodies are fixed and cannot be changed.
To change the receipt body type: Format Receipt Body.
NOTE: Line 5 defaults to gallons to meet W&M requirements. For non-W&M sites, it is
recommended to reprogram to “QUANTITY:”
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8.2.4 Receipt Body Code Variables
Each code represents the information that will be displayed in the receipt body when the receipt is printed. If
the transaction does not contain information for the specific transaction receipt, it will be excluded from the
body.
Code # VariableCode # Variable
1Card # 118Additional Prompt A
2Card # 219Additional Prompt B
3Transaction #20Additional Prompt C
4Product Name21Additional Prompt D
5Quantity22Additional Prompt E
6Price per Unit23Additional Prompt F
7Total price24Additional Prompt G
8Driver/Single Name25Additional Prompt H
9Vehicle Name26Additional Prompt I
10Account Name27Additional Prompt J
11Site ID28Additional Prompt K
12Miscellaneous Prompt 29Additional Prompt L
13Odometer Entry30Additional Prompt M
14MPG31Additional Prompt N
15LPHKM32Additional Prompt O
16Pump #33Additional Prompt P
17Account #34Additional Prompt Q
35Additional Prompt R
36Additional Prompt S
37Additional Prompt T
38Gross Quantity
39Product Density
NOTE: Use “SHOW PROMPT” to see additional prompt setup. Void is not recommended and
OPW shall not be responsible for communication issues.
NOTE: Codes 38 and 39 are only available when the “bulk plant” flag is enabled.
NOTE: The “>” character functions differently when used with a DTC. When placed at the end
of the message prompt, for example, “Enter Odom>”, the message on the screen is
changed to “>” and the first entry upon that first entry. This allows the user to see the entire
entry when the display message and entry are too long for the display.
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8.3 Prompts
8.3.1 Standard Prompts
The Standard Display Messages guide the customer through the fueling process with a series of prompts.
These prompts can be changed as needed, but their functionality cannot. When the customer first
approaches the terminals, the terminals will display as follows:
System Open – Display #8 & #9 alternating
System Closed Receipts only – Display #6 & #7 alternating
System Closed – Display #10
NOTE: DTC does not support alternating system open. It only supports displaying 8.
To format a display type: Format display # <ENTER>
Format Display 8
LANGUAGE 1 DISPLAY# 8:
^1^L PETRO VEND^M FUEL CONTROLS
Insert a 2 line Display Message (Y/N)? N
|Lang 1 |
^1^L PETRO VEND^M FUEL CONTROLS
NOTE: Use “SHOW PROMPT” to see additional prompt setup. Void is not recommended and
OPW shall not be responsible for communication issues.
8.3.2 Format Display Default
The Format Display Default command provides the ability to reload the default display and additional
prompts without cold starting the FSC3000™. All previous changes made to the prompts will be completely
cleared.
To set Display Type: Format Display Default <ENTER>.
Display TYPE Options:
0 - NO Change
1 - 2x16
2 - 1x40
3 - 2x40 (Graphics)
ENTER OPTION: 3
DISPLAY: 2x40 - (GRAPHICS)
NOTE: Sometimes this command must be done twice for the additional prompts to change.
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8.4 FSC3000™Default Display Prompts
NOTE: To be sure that the correct default display prompts are being utilized, configure using
ARTWare.
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NOTE: Percentage on Prompt 23 displays maximum gallons allowed.
NOTE: The “>” character functions differently when used with a DTC. When placed at the end
of the message prompt, for example, “Enter Odom>”, the message on the screen is
changed to “>” and the first entry upon that first entry. This allows the user to see the entire
entry when the display message and entry are too long for the display.
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8.4.1 Graphic Codes
When using graphics displays, the FSC3000™can change font and/or display images.
IMPORTANT: ALL Graphic Codes must be upper-case.
NOTE: Entering ^ {will cause the message to beep when displayed.
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8.4.2 Update Customized Picture Files in the FIT500™
See the FSC operator’s manual for display formatting commands and their usage. Apart from prompt
formatting, the FIT500™ allows you to customize pictures to be displayed with a prompt. The following
sections explain how to prepare customizable pictures and use them with your system.
8.4.2.1 Display Formatting Commands
To combine a picture with text on the display, add "control character ^" and “picture code” to the graphic
prompt.See Section 8.4.1 for details. The picture can be associated with one or more display prompts. For
example:
^1 ENTER CARD
The prompt will display picture #1 and the text “ENTER CARD”.
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Picture Code Picture # File Name
'1'
11.bmp
'2'
22.bmp
'3'
33.bmp
'4'
44.bmp
'5'
55.bmp
'6'
66.bmp
'7'
77.bmp
'8'
88.bmp
'9'
99.bmp
':'
1010.bmp
';'
1111.bmp
'<'
1212.bmp
'='
1313.bmp
'a'
4949.bmp
'b'
5050.bmp
'c'
5151.bmp
'd'
5252.bmp
'e'
5353.bmp
'f'
5454.bmp
'g'
5555.bmp
'h'
5656.bmp
'i'
5757.bmp
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8.4.2.2 Picture Codes
According to the picture code the appropriate display picture is selected and displayed on screen. Currently,
the picture codes are characters from the range ‘1’ to ‘=’ and ‘a’ to ‘i’. According to the codes, OPT pictures
are numbered from #1 to #13 and from #49 to #57.
For picture customizable purposes these numbers will be used as the file names of your pictures. The image
from the file will replace the embedded picture. See the table below where code, number and file name
association is shown.
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8.4.2.3 Picture Files
As described above, an appropriate file of the customizable version of the picture can replace each display
picture. Windows Bitmap compatible RGB encoded files (.bmp) are currently supported by the FIT500™
system.
You can create a file using any graphic software and save it to the USB storage device. Files must be named
according to the picture numbering scheme showed in table. Each customizable file must be placed under
the OPTPicture directory on the device’s drive to be detected by FIT500™ system.
EXAMPLE:
Three customizable files are placed on the storage device:
In this example the FIT500™ system will replace pictures #1, #2 and #10 with their
customizable versions for the display prompts using codes ‘^1’, ‘^2’ and ‘^:’.
8.4.2.4 Picture Update
To introduce a new customizable picture to the system:
1. Prepare a file of a picture you want to customize.
2. Save the file to the USB Storage Device.
3. Insert the USB Storage Device into the USB slot of the FIT500™while its software is running.
4. Wait for the picture to be automatically updated.
5. Remove the USB Storage Device from the FIT500™.
NOTE: The main FIT500
update process will run automatically with no user interaction other than inserting the USB
Storage Device. The system may run in any state (working or system down) with no restriction
to pictures being updated. Several pictures can be updated during one update process.
The customizable pictures will stay on the FIT500™system up to the next update. The USB Storage Device
presence is necessary during update process only. You can remove the customizable picture and go back to
embedded one by updating the system with a zero-length file of the appropriate file name. The number of
customizable picture files can be limited by the internal FIT500’s storage capacity.
™
software must be running to detect a new picture. The picture
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The resolution of the customizable picture depends on the FIT500's display resolution. TheFIT500
currently supports bitmap images of 640 pixels in width by 480 pixels in height (VGA size). Larger images are
acceptable but will be reduced to the above size when displayed.
™
8.5 Additional Prompts
The FSC3000™controller can support Additional Prompts. These additional prompts were originally
designed for Network Cards, but can also be used for Proprietary Cards. The additional prompts allow you
the ability, just like the other prompts, to change the message. In addition, there is also the option to restrict
the number and type of input. The input can be alphanumeric, numeric, alpha numeric (hidden) or yes/no. If
dual language is enabled, different messages for language 1 & 2 can be set up Up to eight (8) additional
prompts can be assigned to each card/account type, but only nine (9) can be combined presented for a
single transaction with the order of precedence being Account Prompts, Driver/Single and then
Vehicle.
EXAMPLE:
The cards Account is configured for 4 prompts, the Driver card with 4 and Vehicle with 4.
When prompted, the 4 account prompts will be presented, the 4 driver card prompt and only
the first vehicle card prompt.
NOTE: If using Network Cards, on the system do not modify the prompts used by the specific
networks. In addition, some prompts may need to be changed for a specific network.
Reference the following page as needed.
To format additional prompts: Set Prompt <ENTER>.
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NOTE: The following option is specific to Proprietary Cards ONLY and is NOT supported for
Host-Based Cards.
Enable Minimum Length Prompt entries (Y/N)?
(Card buffer – prompt Seq. must be enable to set this option)
ENTER (prompt table row # (A-T) or [RETURN] to exit)
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The table that follows provides a network prompt cross reference chart (if you are processing a card against
two networks that can use the same prompt but the chart reflects a different prompt string). You should
reformat the specific prompt string to present the dual use need.
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Section 9 Download
When a system first communicates with pump controllers and terminals, it downloads the configuration
related to each device. If information is changed after communication has been established with a configured
device, the FSC3000™will need to download the configuration again.
All configurations can be downloaded by typing: Download <ENTER>
Device-specific configurations can also be downloaded separately:
Download PCT # (Leave out # to download all PCTs)
Configure PCT #
Configure PCT # Position #
Set Fueltype – When using DPC and prices are changed, price change on pump
must be performed by using download (type: download PCT)
Download FIT # (Leave out # to download all FITs)
Configure FIT #
Format Receipt Header
Format Receipt Trailer
Format Receipt Body
Format Display #
Format Keyboard #
NOTE: When using the preceding commands, the “Download” command must also be used.
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Section 10 Set Journal
To set up Journal Printer or USB key type: Set Journal <ENTER>.
Is Journal Printer Connected (Y/N)? Y
Set Journal Printer Options (Y/N)? Y
Print:
Account, Driver, Vehicle, Odom, And Misc (Y/N)? Y
Account #, Card 2 (Y/N)? Y
Prompt Responses (Y/N)? Y
Stop Line Skip Between Transactions (Y/N)? Y
Journal Error Option (Y/N)? Y
Enable Auth On Journal Error (Y/N)? Y
Print PCI System Log on First of Month (Y/N)? Y
Replying “Yes” to this prompt will cause the system to automatically print the current PCI log data with the
midnight totals of the last day of the month. Once printed, the FSC3000™will automatically clear the log file
and start to continuously log system activity again. If set to “No”, see “SHOW LOG” for maintaining
compliance.
** USB KEY **
Enter Phoenix Site ID (000 - 998): 001
Allow Auths if USB Key is Not Inserted (Y/N)? Y
NOTE: USB Key support is only available on “REV C” FSC3000™ controller boards.
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Section 11 Show Log (Saving Log)
If an Office Journal is not installed, or it is preferred to not auto print the PCI log, log data must be manually
captured and stored to maintain PCI compliance. To manually capture PCI log data, use the following
procedure:
1. Connect to the FSC3000™using a Terminal application that provides the ability to capture text. This
includes applications such as: HyperTerminal, ARTWare or Phoenix™ applications.
2. Login to the FSC3000™, enable “text capture” and select or define a new file name. Do not overwrite
an existing capture file that is not more than one year old.
3. From the command prompt: issue the command “SHOW LOG”.
4. After the log data has been completely displayed, turn off the terminal’s text capture feature.
5. The log file can only be cleared when logged in as the Admin. From the “Admin>” command prompt:
issue the “SET ADMIN” command and select the “Clear Event Log” option. This will clear the log flash
blank and then log an entry indicating that the clear process occurred.
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6. Press “Enter” to exit the “Administrator Menu” and issue “Bye” to log off as the administrator. Make sure
all captured logs are saved for a minimum of one year.
NOTE: For more information about the PCI event log and retention requirements of the data
see OPW document “M030001_PA1-PA-DSS-Implementation-Guide.pd,f” Section 8.5.
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Transaction Level# of Transactions
2 (Stdandard/default)500
31000
42000
5 (Requires 2nd SIMM Card)4350
Card Memory Level
# Cards &
Accounts
Min PCF
Options
Avg PCF
Options
Max Pcf
Options
2 (Standard/default) 2000200020002000
38000800080007580
46400053925186607580
5 (Requires 2nd SIMM
Card)
64000+1500006047224560
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Section 12 FSC3000™Memory Structure
The FSC3000™memory is divided into three (3) sections as defined below.
12.1 Application Memory
This section of memory is used by theFSC3000™for control and storage of the system configuration. The
size of this memory space is determined by the firmware version of the fuel site controller. As new features
are added the amount of application memory can increase and can change the amount of space available to
card/account memory when using memory level 3 or 4.
12.2 Transaction Memory
Transaction Memory is reserved for the storage of fuel transaction records. The number of available stored
transactions is specified when the FSC3000™is purchased.
The FSC3000™can be purchased with the following transaction memory levels:
12.3 Card/Account Memory
The Card/Account Memory is used for storage of the Proprietary Card File. The number of available cards
and accounts that can be stored is specified when the FSC3000™is purchased.
TheFSC3000™can be purchased with the following card/account memory levels (table represents memory
as of 1.16b):
NOTE: As mentioned above in section 12.1, the maximum amount of card/account records
available will vary as FSC application memory increases. This condition should be considered
when purchasing the card memory level to meet your needs.
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NOTE: The “Avg PCF Options” counts are based on the following card file options being
enabled:
Account #'s
DailyAllocation
Card PIN with: Card INVALID after 3 BAD PIN Entries
Product Restriction
Quantity Restriction
Driver / Vehicle / Account Name
Additional Prompts (Prompt-Seq.)
12.4 Set Card Buffer (option 1) – Card/Transaction Size
The next step is to set the number of transactions to be stored. The system will display the maximum number
of transactions that can be stored based on the transaction level that was purchased. The next step will be to
set the card/account size.
To set up Card/Tran buffer type: Set Card Buffer <ENTER>.
1. Specify Card/Tran buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional Options
9. Card Record Placement -Buffer A in SIMM 1
10. Trans Record Placement -Buffer B in SIMM 1
X. Exit
Enter Choice: 1
NOTE: Transaction and Message Buffer will be CLEARED!! (Y/N)? Y
Enter # of transactions to be stored (max 2000): (Enter the number that is
displayed)
#NOTE: Transaction buffer will be CLEARED!! Are you sure (Y/N)? Y
Enter # of cards to be stored (max xxxxx):
1. Specify Card/Trans buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional Options
9. Card Record Placement -Buffer A in SIMM 1
10. Trans Record Placement -Buffer B in SIMM 1
X. Exit
Enter Choice:
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12.4.1 Set Card Buffer (option 2) – Card/Account Options
The Card/Account Options define how the card/account file will be set up.
Except for Card Level 2 (2000) and 3 (8000), Card Level 4 (64000) is limited to the number of cards/accounts
the system can hold based on the number options defined for the card/accounts.The more options that are
assigned, the larger the individual card/account size increases, therefore decreasing the number of
card/accounts that can be fit into the card/account buffer (memory).
NOTE: Unless otherwise noted, to modify options, the card buffer must be redefined. You will
need toclear and re-enter all card/account records. Include any of the options that follow in the
initial setup if they will be used at a later date.
Available options and how they work are described in the sub-sections that follow:
12.4.2 Account #
When the Account # option is enabled a 4-digit account number can be assigned to each card. An
associated account record must also be inserted into the card file. This account number lets you group cards
together for reporting purposes and fuel control restriction. When driver/vehicle cards are used with
Accounts enabled, the use of cards assigned to an account is restricted without a corresponding
drive/vehicle card from the same account. If a Driver or Vehicle card is not assigned to an Account (shown as
card# being assigned to Account #: 0000), that card is treated as a Maintenance/Global card and is allowed
to fuel with any card assigned to any account.
NOTE: This option must be enabled when Tiered Accounts is used.
EXAMPLE:
A driver card assigned to account “0112” can only fuel with a vehicle card assigned to account
“0112” or a vehicle card with an account of zero (“0000”). This also holds true in reverse for a
Vehicle card.
IMPORTANT: Whenever a driver or vehicle card assigned to a specific account is used with
another card assigned to account zero, fuel totals are accumulated against the assigned
account and each of the individual cards.
NOTE: Do Not create an account zero (0000) (and if a card is not assigned to an account)
don’t enter four zeros. Simply skip the entry when prompted for account number.
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12.4.3 Expiration Date
The Expiration Date option allows for the definition of a date when each card/account can no longer be
used in the system. This option is global and will require all cards/accounts to have the expiration date
defined.
12.4.4 Monthly Allocation
The Monthly Allocation option is not recommended for multi-site systems. This option allows for the
definition of a monthly monetary amount limit for each card/account. This option is global and will require all
cards/accounts to have the amount defined. (See SET CARD – options 3, 4, 5, 6, 7 for more information
related to allocation.)
12.4.5 Daily Allocation
The Daily Allocation option allows for the definition of a daily monetary amount for all card/account
records. This option is global and will require all cards/accounts to have the amount defined.
12.4.6 PIN #
The PIN # option allows a Personal Identification Number to be assigned to a single and/or driver card.
Even with this option enabled, PIN numbers for specific cards can still be disabled.
Card Invalidation:
This option is not available if the PIN # option is not selected. Card Invalidation allows for a card to be
deemed automatically invalid when the user enters three (3) consecutive bad PIN numbers. This option can
be changed via the re-definition of the card buffer.
12.4.7 Save Odometer Entries
The Save Odometer Entries option is not recommended for multi-site systems. This option allocates
space on the card record to store the last transaction odometer entry (Single & Vehicle Cards). This option
must be activated for MPG or KM/L calculations to be performed and for the use of the Odometer
Reasonability option. If the odometer reasonability option is not being used, then disabling this option is not
recommended. This option must be enabled in order to use “Tiered Accounts.”
NOTE: The system can still prompt for odometer entries if this option is not enabled. The
odometer will only be logged into the transaction.
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12.4.8 Odometer Reasonability
The Odometer Reasonability option is not recommended for multi-site systems. This option is available
when “save odometer entries” is selected. This option allows for the selection of an Odometer restriction
code for a Single or Vehicle Card that will reference the Odometer Reasonability Table. When a transaction
is performed, the currently entered odometer is checked against the previous stored odometer in the card file.
The difference is then compared to the odometer reasonability table with the code defined for that card. If the
mileage traveled is equal to or above the lower range and equal to or below the upper range the odometer is
considered reasonable and the transaction will continue. If the transaction mileage is higher than the upper
limit, or lower than the lower limit, the transaction mileage entry is considered unreasonable and the system
will respond in one of two ways. This option must be enabled in order to use “Tiered Accounts”.
Add information when using tiered accounts for the odometer reasonability field.
Accept the third bad entry and fueling is allowed
Reject the third bad entry and terminate transaction
NOTE: Odometer Reasonability Table Setup is required (if applicable).
12.4.9 Product Restriction
The Product Restriction option allows for the definition of a product restriction code to be assigned to
each card/account. This code defines which product(s) can be accessed. If product restriction may be
needed at a later date, enable this option and assign each card a code 00 for unrestricted.
Common Use: Single Cards (associated to vehicles) and Vehicle Cards (dual-card system) will restrict the
vehicle to the fuel type it uses.
NOTE: Odometer Reasonability Table Setup is required (if applicable).
12.4.10 Quantity Restriction
The Quantity Restriction option allows for the definition of a quantity restriction code for each card/account
in order to limit how much fuel each transaction can pump. If Quantity Restriction may be needed at a later
date, enable this option and assign each card a code 00 for unrestricted. The Quantity Restriction option can
be set up to limit either by quantity or monetary, but not both.
Common Use: Single cards (associated to vehicles) and Vehicle cards (dual-card system) restrict the
transaction from pumping more than the tank size of the vehicle.
NOTE: Quantity Restriction Table Setup is required (if applicable).
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12.4.11 Driver/Vehicle/Account Name
The Driver/Vehicle/Account Name option lets you assign up to a nine (9) character entry for each
account or card record added.
12.4.12 Verify Prompts 1, 2, 3
The Verify Prompts option allows for three (3) of the additional prompts to be verified against the value set
up on the card. This is similar to another PIN number. For a Verified prompt to be presented, its letter must be
included in the Prompt Sequence string.
NOTE: Like some of the fleet card hosts, the Verify Prompts option is provided for when the
Proprietary Card File manager needs to track/allow fuel when tied to a specific reference such
as; Trip # or P.O. #.
12.4.13 Prompt-Sequence
As discussed in section 8.5 the Prompt-Sequence option allows for eight (8) added prompts for each card
type and account. These added prompts can be set up to have a predefined input such as alphanumeric,
numeric, yes/no and hidden with a maximum number of inputs. This option is enabled by default if the
Verified Prompts option is enabled.
To set up Card/Account buffer type: Set Card Buffer <ENTER>.
1. Specify Card/Tran buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional Options
X. Exit
Enter Choice: 2
Card/Account Records: Card/Account storage NOT yet defined
Specify Card/Account record (Y/N)? Y
-- Card/Account file will be DESTROYED!!! Sure (Y/N)? Y
ACCOUNT #'S (Y/N)? Y
EXPIRATION DATE (Y/N)? Y
MONTHLY ALLOCATION (Y/N)? Y
DAILY ALLOCATION (Y/N)? Y
PIN # (Y/N)? Y
-- CARD INVALID AFTER 3 BAD PIN ENTRIES (Y/N)? Y
SAVE ODOMETER ENTRIES (Y/N)? Y
ODOMETER REASONABILITY (Y/N)? Y
PUMP RESTRICTION (Y/N)? Y
QUANTITY RESTRICTION (Y/N)? Y
DRIVER / VEHICLE / ACCOUNT NAME (Y/N)? Y
VERIFY 1 (Y/N)? N
VERIFY 2 (Y/N)? N
VERIFY 3 (Y/N)? N
PROMPT-SEQ. (Y/N)? Y
Maximum Cards/Accounts: 1911
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1. Specify Card/Tran buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional Options
X. Exit
Enter Choice:
12.4.14 Set Card Buffer (option 8) – Additional Options
To set up Additional Options type: Set Card Buffer <ENTER>.
1. Specify Card/Tran buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional Options
X. Exit
Enter Choice: 8
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Card invalid after 3 BAD PINs (Y/N)?
Discard Leading Zeros on "Prompt_Seq." entries (Y/N)? Y
(Only if Prompt-Seq. in Card/Account record is enabled)
Process ALL Voyager cards as PCF based (Y/N)? Y (IMPORTANT – see below)
Prompt for Odometer on ALL Voyager cards (Y/N)? Y
Prompt for Vehicle Number on ALL Voyager cards (Y/N)? Y (saved as add. prompt)
Mask card number on receipts (Y/N)? Y
Allow keyed cards (Y/N)? Y
- Card valid after 3 BAD PINs
- Leading Zeros Discarded on "Prompt_Seq." Entries.
- All Voyager cards will process as PCF authorized
- Odometer will be prompted for
- Vehicle Number will be prompted for
- Card number will be masked on Receipt
- Keyed entry of Voyager cards allowed
IMPORTANT: “Process ALL Voyager cards as PCF-based” should only be enabled for non-
public sites. Enabling this option will allow every Voyager card to be accepted (offline).
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Section 13 Restrictions and Reasonability
13.1 Set Product Restriction
The Set Products Restriction table is used to define which products are valid for a specific code. This
code can then be assigned to a card and/or account. Code 0 is always set to “all products allowed”.
(Option 2) – Card/Account Options
Card/Account Buffer – The “Product Restriction” option must be enabled in order to use this setup option.
To set “Pump Restriction Table” type: Set Product Restriction <ENTER>
Pump Restriction Codes:
CODE 0 ** ALL Products Valid **
CODE 1: Valid Products: NONE
--Specify Code 1 (Y/N/X)? Y
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Enter Valid Products (1-32)
è
CODE 2: Valid Products: NONE
--Specify Code 2 (Y/N/X)? N
CODE 14: Valid Products: NONE
--Specify Code 14 (Y/N/X)? N
CODE 15: Valid Products: NONE
--Specify Code 15 (Y/N/X)? N
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13.2 Set Quantity Restriction
The Set Quantity Restriction table is where code limits are defined either by currency or volume that can
be assigned to a card and/or account. This restriction limits each transaction to the amount assigned to the
code. This table can only support all codes as currency or volume limits, but not both. Code 0 is always
unrestricted.
(Option 2) – Card Management options
Card/Account buffer – The "Quantity Restriction" option must be enabled in order to use this setup option.
To set Quantity Restriction Table type: Set Quantity Restriction <ENTER>
The Set Odometer Reasonability table is where the ranges for the odometer reasonability feature are
defined. Each code is assigned a minimum and maximum mileage range. This range is then assigned to
either Single or Vehicle Cards. When a transaction is performed, the currently entered odometer is checked
against the previously stored odometer within the FSC3000™card file. The difference is then compared
against the odometer reasonability table with the code defined for that card. If the mileage traveled is equal to
or above the lower range and equal to or below the upper range, the odometer is considered reasonable and
the transaction will continue. If the transaction mileage is higher than the upper limit, or lower than the lower
limit, the transaction mileage entry is considered unreasonable and the system will respond in one of the two
ways:
lAccept the third bad entry and fueling is allowed (bad odometer saved)
lReject the third bad entry and terminate transaction
(Option 2) – Card/Account options
Card/Account Buffer – The "Odometer Reasonability" option must be enabled in order to use this setup
option.
NOTE: Code 0 assigned to a card will ignore reasonability.
To set Odometer Reasonability Table type: Set Odometer Reasonability <ENTER>.
1) Enter MINIMUM mileage: 0
2) Enter MAXIMUM mileage: 100
3) Enter MINIMUM mileage: 0
4) Enter MAXIMUM mileage: 250
5) Enter MINIMUM mileage: 0
6) MAXIMUM mileage: 500
14) Enter MINIMUM mileage: 150
Enter MAXIMIM mileage: 700
15) Enter MINIMUM mileage: 150
Enter MAXIMUM mileage: 10000
Change action after BAD Odom entries (Y/N)? y
Allow fueling if 3 BAD Odom entries (Y/N)? N
NOTE: PetroLink™ transactions using Odometer Reasonability will always deny fueling
when out of range, irrelevant of the above setting – allow fuel if BAD odometer entry.
In order to use Odometer Entries when Tiered Accounts is enabled, set all minimum values to zero (0) and
maximum to nine (9) if Odometer Reasonability and Multiple Locations are not in use. If Odometer
Reasonability is in use, then the Tier and Odometer Reasonability table are shared when using codes 1-20.
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Section 14 Card/Account Management
14.1 Media Formats
When a proprietary media (ChipKey®s, magnetic cards, optical cards) is read from a standard terminal, the
terminal will match the media’s network number to one of the network numbers configured in the terminal. If
there are no matches, the terminal will send the card and network number to the FSC3000™for processing. If
the FSC3000™is unable to find a match, the terminal will display “INCORRECT CARD”. All non-proprietary
media is sent directly to the FSC3000™for processing. The only exception to this rule is the VIU in which the
network is not checked and is sent directly to the FSC3000™for processing. The Format is how the
FSC3000™will see the media when read.
Format – Up to 19 digits
(can be limited – Configure FIT # Command)
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14.2 Special Card Formats (Magnetic Cards)
The FSC3000™normally reads the first 19 digits of track 2 on magnetic cards. There are a few formats that
have a custom setup as defined below. When the Magnetic Card is read and the raw data format matches
one of the following formats below, the data will be reformatted to a format the card file can recognize.
=:Field Separator
N:System ID
D:Driver #
V:Vehicle #
A:Account #
C:Card #
R:Participant #
yymm:Expiration Date
Q:Quantity Restriction Code
P:Product Restriction Code
L:Price Level Code
T:Card Type
M:Manual Entry Code
"5":Must be in Format 2 Position
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14.3 Card/Account Adding/Modifying/Deleting
Insert Card
Edit card
Delete card
Insert VIU
Edit VIU
Delete VIU
Insert Account
Edit Account
Delete Account
IMPORTANT: Phoenix™ users should not use the above commands. All Card/Account
management should be performed using the Phoenix™ software interface.
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When using the USB card update function (the USB key flag must be enabled), the card update file on the
USB key must have the same site ID as set up in the “Set Journal” command.
Source (If Validity is Invalid) - By Manager / By System (3 bad pins)
Category – Single / Driver / Vehicle
Range - #### / #### - ####
Print/Show Account # (leave out # for all accounts)
Print/Show Card Account #
Print/Show Card Account
Print Show Card Summary
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Section 15 Network Management
15.1 Processing of Cards to a Remote Host
The Multi-trucking Network Package for the FSC3000™processes transactions to both private fleet and
standard bankcard hosts. From here on these will be referred to as networks. Private fleet networks typically
process cards branded to themselves and the FSC only routes those specific cards to their specific network.
Other fleet networks will accept another network’s cards through agreements between them. In most
scenarios of this type the FSC is able to make these adjustments through setup of the network itself.
Bankcard networks (those that accept standard retail cards) such as Visa, MasterCard, Discover and
American Express also accept some of the private fleet network cards. The FSC is again prepared to route
those cards based on setup. For a list and processing information of the networks currently available under
the Multi-trucking Network Package, contact your local sales representative. This section describes the basic
setup and configuration needs of the different networks.
15.1.1 Understanding Bank Card Processing
When a bankcard (Visa, MasterCard) is swiped, the FSC will connect to the network and pre-authorize
before the cardholder can fuel. Pre-authorization occurs since the final dollar amount of pay-at-the-pump
transactions are not known until the end of the sale. Under Visa and MasterCard rules issuing banks place a
hold on a card holder’s account for transactions originating from an automated fuel system for $1. From an
authorization perspective, For the FSC an the approval of a $1 pre-authorization request allows a transaction
of $75 or $150 (depending on card type). These limits are defined by Visa and MasterCard and when dollar
authorization is enabled the FSC controls these limits as defined.
See Fleet Table setup under Paymentech Host configuration for more information about configuring $1
authorizations.
NOTE: Currently, the FSC3000 does not support PIN-debit transactions.
Outside of customer specific network support, the FSC currently supports three different networks for the
processing of bankcards, BUYPASS (Firstdata), NBS/Bank and Chase Paymentech. By design, only one of
these networks can be purchased for use on the FSC at any given time. Enabling more than one of than can
create processing concerns and should not be attempted.
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15.2 Set Network (Admin Login Rights Required)
The Set Network command displays a menu that begins with network choices (those that are
enabled/purchased, up to 7 allowed per site) followed by additional configuration options (8-16) specific to
network support.
To Setup Networks type: set network
NETWORK CHOICES
1. ComdataPOS
2. CFN
3. T-CHEK
4. EFS
5. TCH
6. NBS\Bank
8. Set Time Zone
9. Set Fleet Table (Can use “SET FLEET” to access directly)
10. Perform Communication Test
11. Set Forced Trans Capture Time (Set no greater than 18 Minutes)
12. Force Transaction Capture......782 Seconds on Primary Host
13. Print Price and Total on Network Receipts: Yes
Display Price on Terminal Display: No
14. Configure Host Port(s) and devices
15. Create Registered Bank Card PINs (“Force Use of Bank Card PINs” is
enabled)
16. Synchronize System Clock with Host? No
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Enter option number or press [RETURN] to exit: 2
NOTE: Networks (1-6) will only show when enabled.
15.2.1 Set Time Zone (option 8)
The Set Time Zone option allows you to define the time zone where the FSC is installed.
This setting must be configured for any host processing cards under the Universal Network Protocol. These
networks currently include: ATIO-Net, Company Card, EFS, Intevacon, KardAll IPN, any NBS (Bank, FMGC,
Pacific-Pride, Quarles or QuickFuel), TChek and TCH.
15.2.2 Set Forced Trans Capture Time (option 11)
The Set Forced Trans Capture Time option defines the maximum time in minutes to hold the last un-
captured transaction. The system will normally capture the last transaction on the back end of a current
transaction authorization to save on dial-outs. Setting this option to low will cause more dial-outs. Never set
more than 18 minutes (default 15 minutes). Paymentech requires a transaction capture time be no longer
than 20 minutes.
Enter the time interval (in minutes) to force host captures.
Enter ZERO to force a 45 second capture window:
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NOTE: This option was originally provided to throttle the number of dial-up phone calls made
when processing cards. With the use of TCP/IP connections now being the norm, the FSC
forces this timer to no less than 90 seconds whenever a transactions is completed. Therefore
this setting has become a catch all option to ensure transaction captures occur in a timely
fashion and it’s recommended to leave the system default of 15mins.
15.2.3 Print Price and Total on Network Receipts (option 13)
The Print Price and Total on Network Receipts option will remove Price and Total on network receipts.
This option should always be set to “Yes” when a bankcard network is in use.
NOTE: If you are processing cards to a second network where price and total is not desired,
you can set this option to “No” and then enable printing of price and total under ISO table
setup for bankcards.
The second prompt; “Do you want transaction price displayed on terminal (Y/N)?” will cause the FSC to print
the price per unit on the terminal when the “Use Pump x” message is shown.
15.2.4 Configure Host Port(s) and Devices (option 14)
The Configure Host Port(s) and Devices option allows for the definition of the type of device used for
network connectivity and the enabling of the secondary host and its device for connectivity. The Dual-Host
Flag must be enabled for the secondary host to be available (see SHOW FLAGS).
Enter option number or press [RETURN] to exit: 14
Modem setting for Primary Host: New OPW Host modem
Port unlocked and usable by all networks.
Change Primary Host device settings (Y/N)? y
1 - Change Modem type/init string
2 - Use TCP/IP connection device
3 - Lock Host Modem to Port
Enter option: 1
Configure init string for Primary Host modem;
'M' for 33.6k baud HOST modem.
'N' new 2400 baud HOST modem (purchased after 6/05).
'O' old 2400 baud HOST modem (prior to 6/05) OR US Robotics.
'C' to configure device specific string.
Enter option: O
Old OPW/US Robotics modem selected!
NOTE: When an Abierto/Systech IP converter is used to process transactions, option ‘O’ for
Old OPW/US Robotics modem should be selected.
Modem setting for Secondary Host: Old OPW/US Robotics Host modem
Port unlocked and usable by all networks.
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Change Secondary Host device settings (Y/N)? y
1 - Change Modem type/init string
2 - Use TCP/IP connection device
3 - Lock Host Modem to Port
Enter option: 3
Is the device specific to:
Company Card processing (Y/N)? N
Buypass processing (Y/N)? Y
ENABLE network processing on Secondary Host (Y/N)? y
Secondary Host ENABLED!
NOTE: When using a connection device specifically designed for use with a specific host,
such as the Buypass Micronode, option 3 must be used to lock the processing of a specific
hosts activity to that port.
Option 2 (Use TCP/IP connection device) should be used when the IP connection device does
not emulate modem functionality. The FSC will not send modem initialization strings, nor
expect modem response codes.
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15.3 Host Specific Setup Options
This section calls out the setup options that are specific to each host.
l"CFN" on the next page
l"Comdata (Terminal Fuel network, dial-up only)" on page106
l"ComdataPOS" on page108
l"EFS (Original EFS host)" on page110
l"T-Chek" on page112
l"TCH" on page114
l"FleetOne" on page116
l"NBS\FMGC (Fuelman\Gascard [FleetCor])" on page118
l"NBS\BankCard & Quarels Fuel Network" on page121
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l"Paymentech" on page125
l"Buypass" on page134
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15.3.1 CFN
When CFN is selected the following options are specific to its setup:
NETWORK option settingsNETWORK : CFN
1 - Site ID........................ 9998 (Provided by CFN)
Originator ID.................. 12345678901 (Do not change)
Header String.................. CFN (Do not change unless instructed by CFN)
2 - Card Acceptor Name............. (Same as Site Name on other networks)
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 1200/2400 8N1 T60Y
Site ID........................ 9998 (Provided by CFN)
Originator ID.................. 12345678901 (Do not change)
Header String.................. CFN (Do not change unless instructed by CFN)
2-4. Setup Options 2-4
Options 2- 4 should be set up with information from the network. The Technician should contact the Merchant
and/or CFN for information.
Like all networks, the “Site ID” is provided by CFN when the site is boarded. The “Originator ID” and “Header
String” are optional settings that are transmitted to host. They are available for edit but should not be
changed unless specifically directed by CFN.
Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is 1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
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7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.
NOTE: Depending on the host being configured different options may be presented.
Enter option number or press [RETURN] to exit: 7
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed
Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk
To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.
NOTE: Set to 0 (zero) for DTC systems.
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