Prepared by SI :
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Prepared by TSE :
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Check by :
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Approved by :
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etaDnoisreVesiveRnoitpircseD
6/2/40020.1VeussIlaitinI
Copyright February, 2004 . All Rights Reserved
Document #621-G04-01A . P/N: 36.62101.001
Prefa ce
This ma nual is prepared for the maintena nce service f or the PI500 LCD
Panel Monitor. Maintenance procedures described in this manual are intended to isolate faulty parts
and replace them in the field. It also aims to serve as a guide in procuring replacement parts for this
product.
This manual is copyrighted and all rights are reserved. This product may not, in whole or in part be
copied, photocopied, translated or reduced to any electronic or ma chine readable form without prior
written consent except for copyies retained by the purchaser for backup purpose.
This manual includes major system asse mbly, and the “Troubleshooting” makes explanations on how
to detect errors. It also includes a flow chart for checking or correcting faults.
No Warranty or representation, either expressed or implied, is made with respect to this
documentation, its quality, performance, merchantability or fitness for particular purpose.
No event will the vendor be liable for direct, indirect, special, incidental or consequential damages
arising out of the user or inability to use this product or documentation.
Notice:
The information found in this manual is subject to cha nge without prior notice. Any subse-
quent changes made to the data herein will be incorporated in future edition.
PI500 Service Ma nual
Copyright February, 2004
All Rights Reserved
Ma nual V ersion 1.0
Document #621-G04-01A
PI500i
Table of Contents
Chapter 1Introduction1-1
The Appropriate Operation1-1
Product Highlight1-5
Technical Specification1-6
Compatible Modes1-9
Chapter 2Disassembly of Procedure2-1
Removing Front Cover and Control Board2-1
Removing Main Board2-3
Removing Inverter Board and IF Card2-4
Removing LCD Pa nel2-5
Removing Audio Board, Sta nd a nd Re ar Cover2-5
Chapter 3Troubleshooting3-1
Equipment Needed3-1
Main Procedure3-2
Chapter 4Function Test and Alignment Procedure4-1
Product4-1
Test Equipment4-1
Hot Key4-1
Test Condition4-2
Test Display Modes a nd Pattern4-3
Function Test and Alignment Procedure4-6
Clea ning4-8
Serial Number System Definition8-3
Reader’s Response8-5
PI500iii
Chapter 1
Introduction
This manual provides an integral technical information you need to maintain the LCD Monitor.
And this manual is applied to the model of 1024 x 768 pixels color TFT LCD Monitor with a 15”
flat pa nel screen. There are six topics in this ma nual, a nd you can i mmediately identify problems through this
ma nual.
This manual is for the technicians and people who have the electronic background. Send the
product back to the distributor for re pairing and do not attempt to do anything which is complex or
not mentioned in the troubleshooting.
1-1 The Appropriate Operation
1-1.1 For Monitor
Turn off the product before cleaning.
Use only a dry soft cloth when cleaning the Touch panel surfa ce.
Use a soft cloth moistured with mild detergent to clean the display housing.
Use only high quality and safety approved AC/DC power adapter.
Disconnect the power plug from AC outlet if the product is not used for a long period of
time.
Do not touch the Touch panel surface with sharp or hard objects.
Do not use abrasive cleaners, waxes or solvents for your cleaning.
Do not operate the product under the following conditions :
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dusts and dirt.
- Near any appliance generating a strong magnetic field.
- Place in direct sunlight.
Coretronic Corporation
1-1
PI500
1-1.2 LCD Module Handling Precautions
1) Since front polarizer is easily damaged, pay attention not to scratch it.
2) Be sure to turn off power supply when inserting or disconnecting from input connector.
3) Wi pe off water drop i mmediately . Long conta ct with water may cause discoloration or spots.
4) When the panel surface is soiled, wipe it with absorbent cotton or other soft cloth.
5) Since the panel is made of glass, it may break or crack if dropped or bumped on hard surface.
6) Since CMOS LSI is used in this module, take care of static electricity and insure human earth
when handling.
7) Do not open nor modify the Module Assembly .
8) Do not press the reflector sheet at the back of the module to any directions.
9) In case if a Module has to be put back into the packing container slot after once it was taken out
from the container, do not press the center of the CCFL Reflector edge. Instead, press at the far
ends of the CFL Reflector edge softly. Otherwise the TFT Module may be damaged.
10) At the insertion or removal of the Signal Interface Connector, be sure not to rotate nor tilt the
Interface Connector of the TFT Module.
11) After installation of the TFT Module into an enclosure (LCD monitor housing, for example), do not
twist nor bend the TFT Module even momentary . At designing the enclosure, it should be taken
into consideration that no bending/twisting forces are applied to the TFT Module from outside.
Otherwise the TFT Module may be damaged.
12) Cold cathode fluorescent lamp in LCD contains a small amount of mercury. Please follow local
ordinances or regulations for disposal.
13) Small amount of materials having no flammability grade is used in the LCD module.
The LCD module should be supplied by power complied with requirements of Limited Power Source
(IEC60950 or UL1950), or be applied exemption.
14) The LCD module is designed so that the CFL in it is supplied by Limited Current
Circuit(IEC60950 or UL1950). Do not connect the CFL in Hazardous Voltage Circuit.
Coretronic Corporation
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PI500
1-1.3 Handling and Placing Methods
Correct Methods:
Only touch the metal frame of the
LCD panel or the front cover of the
monitor . Do not touch the surfa ce of
the polarizer.
Incorrect Methods:
Surface of the LCD pa nel is pressed
by fingers a nd that will probably
cause “Mura.”
Coretronic Corporation
1-3
PI500
T ake out the monitor with cushions
T aking out the monitor by grasping the LCD
pa nel. That will probably cause “Mura.”
Place the monitor on a clean a nd soft foa m pad.
Placing the monitor on f oreign objects. That will
probably scratch the surfa ce of the pa nel or cause
“Mura.”
Coretronic Corporation
The pa nel is placed fa cedown on the lap. That
will probably cause “Mura.”
1-4
PI500
1-2 Product Highlight
15" XGA TFT Color LCD Touch Monitor
Analog signal input
Active matrix TFT LCD technology
1024 x 768 a ddressa ble pixels
250 cd/m2 brightness
31.5-60 kHz horizontal sca n
56-75Hz high refresh rate
Auto-a djustment
Multifunction OSD user controls
VESA DPMS power saving
Power on lock function
Kensington lock function
Pen Input Screen
Coretronic Corporation
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PI500
1-3 Technical Specification
LCD Pa nel-Active matrix TFT color LCD.
-15.0" diagonal screen size
-1024 x 768 a ddressable pixels
-0.297 mm x 0.297 mm pixel pitch
-250 cd/m2(typ.) brightness
-400 : 1 (typ.) contrast ratio
-U/D : 40/60 (Typ.),L/R : 60/60 ,CR=10
-Tr + Tf : 16 ms (typ)
-Lamp number : 2 CCFLs
-Life : 30,000 hrs (T yp.)
T a blet-Electromagnetic
-Interface : USB
-Resolution : 500 lpi
-Accuracy : +/-0.5mm
-Pressure level : 512 levels
-Report Rate : 125 reports/per second
-Maxi mum Reading Height : 25mm a bove the pa nel or protection object
-Maxi mum Writing He ight : 20mm above the pa nel or protection object
-Operating System : W in98/2000,ME,XP,MAC 9.0/9.1/9.2
Display Resolution-1024 pixels (H) x 768 lines(V)
Active Display Area-304.1(H) x 228.1(V)mm
Display Color-262144 colors (6-bits color)
Horizontal Sca n-31.5kHz to 60kHz
Vertical Refresh-56Hz to 75Hz
Pixel Frequency-78.75MHz
Coretronic Corporation
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PI500
Pen Input Screen-AIPTEK T ablet
Compatibility-IBM & VESA VGA640 x 350,70Hz
640 x 400,70Hz
720 x 400,70Hz
640 x 480,60Hz
640 x 480,72/75Hz
-VESA SVGA800 x 600,56/60/72/75Hz
-VESA XGA1024 x 768,60/70/75Hz
-Apple Ma c LC640 x 480,67Hz
-Apple Ma c II640 x 480,67Hz
-Apple M a c832 x 624,75Hz
1024 x 768,75Hz
Input Signal-PC T ype
Analog Computer input
V ideo: analog R GB 0.7V p-p
Sync. : separate sync.
Auto-adjustment-Y e s
I/O Connectors-DC power in (Pig tail)
-V GA f or Analog computer input (Pig tail)
Power Saving-VESA DPMS sta ndard
Power Consumption-30watt (max.), < 3watt (off mode)
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PI500
Environmental-T e mperature : Operating temperature : 5°C ~ 35°C
Non-Operating temperature : -20°C ~ 60°C
-Humidity :
Operating : 80% maximum
Non-Operating : 80% maxim um
Mounting interface-VESA Flat Pa nel Monitor Physical Mounting Interfa ce