12 
Appendix A Troubleshooting 
PROBLEM POSSIBLE CAUSE Solutions 
Input power source mistake Check out the power source 
Time of pressing the button 
is too short 
Keep pressing the “ON/TEST” 
button over 2 seconds 
z UPS can't operate 
after pressing 
“ON/TEST” switch
z No lights on, no 
warning sounds 
Output short circuit or 
overload on UPS 
Turn off UPS, take off all load 
to make sure there are no 
problems on it or any internal 
short circuit. Keep pressing the 
ON button over 2 seconds 
No power source input  Check the input power source
Indicates no utility, 
and it warns every 
several seconds 
Fuse or Fuse or Circuit 
breaker open. 
Fuse or Circuit breaker open.
Buzzer keeps 
beeping 
Overload  Take off some load 
Fuse or Circuit breaker 
open. 
Press on the circuit or replace 
the fuse (spare in inlet). 
Utility Indicating light 
is shining 
The voltage of utility is 
exceeding UPS input range 
Save the digital data and 
shutdown the applying 
program to make sure utility is 
within UPS range 
z Batteries haven't been 
charged 
z UPS overload  
z Batteries are aged and 
can't be charged fully 
Keep UPS "ON" for over 6 
hours to recharge the 
batteries. Check out the 
loading and take off any 
non-crucial load equipment 
Available time of the 
batteries is too short.
The charger is out of order 
Contact the dealer or service 
center for help 
The battery’s light is 
flashing when the 
power of UPS is 
supplied by utility. 
The voltage of batteries is 
too low or the batteries 
haven't been connected 
Check out the batteries part of 
UPS, make sure they are well 
connected. If there is any 
damage on battery packs, 
replace new ones ASAP 
 13
Appendix B Specifications 
Model PS500C PS700C 
Capacity 500VA/300W 700VA/420W 
Voltage  110V, 120V/ 220V, 230V, 240V 
Input 
Frequency  50 or 60Hz +/-10% (auto sensing) 
Voltage 
(on battery)
Pure sine wave output at nominal +/-5% 
Frequency 
(on 
battery)
50 or 60Hz +/-0.5% 
Output 
Voltage Regulation 
AVR 
AVR automatically increase output voltage 15% 
above input voltage if lower than 9% of nominal. 
AVR decrease output voltage 13% below input 
voltage if higher than 9% of nominal 
Spike Protection  320 Joules, 2ms 
Unit Input 
Fuse or Circuit breaker for overload & short circuit 
protection 
EMI/RFI filter  10dB at 0.15MHz, 50dB at 30MHz 
Overload protection
UPS automatic shutdown if overload exceeds 110% 
of nominal at 
20 seconds and 125% at 2 seconds.
Transfer Time  2~4 milliseconds (typical)  
Protection 
and filtering
Short Circuit 
UPS output cut off immediately or input open 
protection 
Type  Sealed, Maintenance-free lead acid 
Typical 
Recharge 
Time
4 hours (to 90% of full capacity) 
Protection 
Automatic self-test & discharge protection, Replace 
battery 
indicator
Battery 
Back-up Time  10 - 30 minutes (depending on computer load) 
Net Weight 
Kg (lbs)
6.6 (14.5)  6.7 (15.6) 
Physical 
Dimension (mm)  
L×W×H 
322×102×165 (12.7”×4.0”×6.5”) 
Battery 
Back-Up
  Slow beeping sound (about 0.25Hz) 
Battery Low  Rapid beeping sound (about 1.00Hz) 
ALARM 
Overload  Continue beeping sound 
RS-232 
Interface
Interface 
USB Interface 
Detect battery, Schedule UPS on/off, AC input/output 
power status display 
Operation
Elevation: 3,500m max, Humidity: 0%-95%(without 
condensation formation), Temperature: 
0-40 deg C
Audible noise  <40dBA (1 meter from surface) 
Environment
Storage 
condition
 15000 meters max. elevation 
661-SK50-000