Optiquest Q95, VCDTS21554 User Manual

Q95 Color Monitor

with Plug & Play

19" (18" Viewable Diagonal)

User’ s Guide

(Guide de l' utilisateur)

(Manual de Instrucciones)

Guiá do usuário

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Optiquest Q95

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For Your Records

The serial number of this product is on the back of the monitor. Write the serial
number of this unit in the space below and keep this booklet as a permanent
record of your pur chase to aid in identification in the event of theft or loss.

Model Name: Optiquest Q95
Model Number: VCDTS21554
Serial Number: __________________
Purchase Date: ___________________

Power Cord Safety Guidelines

Caution : Use a po wer cable that is properly grounded. Always use the A C cords listed

below for each area :

USA ...........................UL

Canada ......................CSA

Germany ....................VDE

Switzerland ................SEV

Britain .........................BASEC/BS

Japan .........................Electric Appliance Control Act

In other areas, use AC cord which meets local safety standards.

Register your monitor at www.viewsonic.com. It’s fast, easy, and will simplify future support

needs.

Electronic Warranty Registration

Copyright © ViewSonic Corporation 1999. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of A pple Computer, Inc.
Microsoft, Windows, Windows NT, and the Windows Logo are registered trademarks of Microsoft

Corporation in the United States and other countries.
Optiquest, Vie wSonic, OnVie w , V ie wMeter , and Vie wMatch are registered trademarks, and

Optimize Your Image is a trademark of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association (VESA). DPMS is a

trademark of VESA.
ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency (EPA).
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions

contained herein; nor for incidental or consequential damages resulting from furnishing this
material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this document may change without
notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose
without prior written permission from ViewSonic Corporation.

As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets the
ENERGY STAR® guidelines for energy efficiency.

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Optiquest Q95

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Table A

Cord Type Size of Conductors In Cord Maximum Current Rating of Unit
SJT 18AWG 10Amps

16AWG 12Amps
14AWG 12Amps

SVT 18AWG 10Amps

17AWG 12Amps

IMPORTANT NOTICE CONCERNING PO WER CORD SELECTION

The power cord for this unit has been pac ked separately and has been selected according to
the country of destination and must be used to prevent electric shock. Use the f ollowing
guidelines if it is necessary to replace the original cord set.

The female receptacle of the cord set must meet CEE-22 requirements and will look lik e
Figure 1 below:

For the United States and Canada

In the United States and Canada the male plug is a NEMA5-15 style (Figure 2) UL Listed
and CSA Labelled. F or units which are mounted on a desk or table, type SVT or SJT cord
sets may be used. For units which sit on the floor, only SJT type cord sets ma y be used. The
cord set must be selected according to the current rating for y our unit. Please consult Table A
below for the selection criteria for po wer cords used in the United States and Canada.

For European Countries

In Europe you must use a cord set which is appropriate for the receptacles in your country.
The cord set is HAR-Certified, and a special mark that will appear on the outer sheath, or on
the insulation of one of the inner conductors.

If you hav e any questions concerning which proper power cord to use, please consult with
the dealer from whom you purchased your monitor .

Power Cord Safety Guidelines (continued)

AC PLUG CORD PRECAUTIONS FOR THE UNITED KINGDOM

FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET THEN THE

PLUG SHOULD BE CUT OFF AND DISPOSED OF SAFELY.
THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS

INSERTED INTO AN APPROPRIATE SOCKET.
If a new plug is to be fitted, please observe the wiring code as shown below.
If in any doubt, please consult a qualified electrician.
WARNING: THIS APPLIANCE MUST BE EARTHED.
IMPORTANT: The wires in this mains lead are coloured in accordance with the following code:

Green-and-Yellow: Earth
Blue: Neutral
Brown: Live

If the coloured wires of the mains lead of this appliance do not correspond with the coloured
markings identifying the terminals in your plug, proceed as follows:

The wire which is coloured GREEN-AND-YELLOW must be connected to the terminal in the
plug which is marked by the letter E or by the Earth symbol or coloured GREEN or GREEN­AND-YELLOW.

The wire which is coloured BLUE must be connected to the terminal in the plug which is
marked with the letter N or coloured BLACK. The wire which is coloured BROWN must be
connected to the terminal in the plug which is marked with the letter L or coloured RED.

Figure 1

Figure 2

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Optiquest Q95

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FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Warning:

To assure con tinued FCC compliance, the user must use the grounded power supply cord
and the provided shielded video interface cable with bonded ferrite cores. If BNC cable is
going to be used, use only shielded BNC(5) cable. Also, any unauthorized changes or
modifications not express ly approved by the party responsible for compliance could void
the user's authority to operate this device.

Po wer Supply Cor d USA

For units with 100 - 120V input voltage in the USA, use the following :
UL Listed and CSA Certified Type SVT or SJT No. 18/3 AWG rated 125Vac 7A min.
One end terminated in a molded on parallel blade, grounding attachment cap or hooded attachment cap
(15A, 125V configuration), other end terminated in a mold-on appliance coupler.

Notice for Germany

The X-rays generated in this unit are shielded sufficiently. High voltage: Max. 29 kV. For ergonomic reasons, we
recommend that you do not display blue characters on a dark background. Doing so may produce insufficient
contrast that could lead to eye strain.

Notice f or Japan

This equipment falls under the class B information Technology Equipment based on the standard established by the
self-imposed Control Council for Radio interference through information-processing Equipment (VCCI). This
equipment is designed to be used in a household environment, However, if it is used near radio and television
receiver units, radio disturbances can occur. Use this equipment appropriately according to the instruction manual.

Required item Relative to Standard V alue Relative to those Exceeding Standard Value Remarks
EMI* # 1 # 4
ESD* # 2 # 3
RADIATED RF* # 1 # 3
TRANSIENT F/B*

# 1 # 3

LINE HARMONICS

# 1

# 1: Satisfies the standards with no problems in performance and reliability.
# 2: Effects may appear temporarily on the screen but there will be no problem in reliability.
# 3: There is fear of the product breaking down.

# 4: If a signal cable other than that specified is used, it may be the cause of electromagnetic wave interruption of

peripheral devices. To assure continued CE compliance the user must use the provided 1.8m shielded video
signal cable with bonded ferrite cores at both ends of the cable.

Handle correctly in accordance with the instruction manual.

*EMI : Electromagnetic Interference *ESD : Electrostatic Discharge *RF : Radio Frequency *F/B : Fast Burst

CE Conformity

The device complies with the requirements of the EEC directiv e 89/336/EEC as
amended by 92/31/EEC and 93/68/EEC Art.5 with regard to “Electromagnetic
compatibility”, and 73/23/EEC as amended by 93/68/EEC Art. 13 with regard to
“safety”.

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Getting Started

Optiquest Q95

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CONTENTS

Getting Started

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Quick Installation* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Operation

Front Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

OnView® Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Basic Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Geometry Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Color Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Others Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Other Information

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Cleaning the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . back cover

*T o meet your future needs, and to receive any additional product information as it becomes a vailable,

please register your monitor's warranty on the Internet at: http://www.viewsonic.com.

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Optiquest Q95

Getting Started

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Congratulations on your purchase of an Optiquest Q95 color monitor!

Save the original box and all packing material for future shipping needs.

NOTE: This product was designed for operating in the hemisphere where it was
purchased. Also, the word "Windows®" in this user guide refers to the following
Microsoft® operating systems: Windows '95, Windows '98, Windows NT® (4.0).

Pac kage Contents

Your Optiquest Q95 package includes the following:

• Optiquest Q95 monitor

• Video cable with 15 pin mini D-sub connector (attached)

• Power cord

• User’s guide

• INF and ICM installation files on diskette
IMPORTANT: The supplied INF file assures compatibility with Windows

operating systems, and the ICM (Image Color Matching) file ensures
accurate on-screen colors. Optiquest® recommends that you install both files:
insert the diskette, run install.exe and follow the on-screen instructions.

Precautions

• For the best viewing conditions, sit at least 18" from the monitor.

• A V OID TOUCHING THE SCREEN WITH YOUR FINGERS. Oils from the
skin are difficult to remove.

• NEVER REMOVE THE REAR COVER. The monitor contains high-voltage
parts. You may suffer serious injury if you touch these parts.

• Avoid exposing the monitor to direct sunlight or another heat source. The
monitor should be facing away from direct sunlight to reduce glare.

• Choose a well ventilated area to position your monitor. Do not place
anything on the monitor that prevents adequate dissipation of heat.

• Ensure the area around the monitor is clean and free of moisture.

• Keep the monitor away from magnets, motors, transformers, speakers, and
televisions.

• Do not place heavy objects on the monitor, video cable, or power cord.

• If smoke, abnormal noise, or strange odor is present, immediately switch
the monitor off and call your dealer or ViewSonic. It is dangerous to
continue using the monitor.

• Always handle your monitor with care when moving it.

Getting Started

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Getting Started

Optiquest Q95

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Video cable

Po wer cord

1 Connect video cable

Make sure both the Q95 and computer
are powered OFF. Connect the video
cable to the computer .

Macintosh® users:

Connect a
Macintosh adapter (part No. GMA C-1)
to the video cable, then to the
computer. To order an adapter,
contact ViewSonic Customer Suppor t
(see the back cover of this guide). You
will need to provide your Q95's serial
number.

2 Connect power cord

Connect the power cord to a properly
grounded AC outlet, then to the Q95.

3 Power-ON computer and monitor

Po wer-ON the computer , then power­ON the Q95 monitor.

NOTE: At this point Windows

®

98 users
may receiv e a message asking them to
install the Q95’s INF file.

4 Install INF and ICM files

Insert the supplied CD-ROM, wait for it
to auto-load, select “Monitor Driv ers,”
and follow the on-screen instructions.

Quick Installation

5 (Windows users) Setting the

Timing Mode

(Resolution and Refresh Rate)

Example: 1024x768 @ 75Hz

Resolution Right-Click on the Windows
desktop > Properties Settings >
"Desktop Area." Set the resolution.

Refresh Rate (vertical frequency)
See your graphic card's user guide
for instructions.

6 Use the OnView controls to

adjust the screen image.

See the

Operation

section.

Installation is complete!
Enjoy your new Q95 Monitor!

To be best prepared for any future
customer service needs:

•

Write the serial number (see bac k

of the monitor) in

"For your Records"

on page 1 of this guide.

•

Register the warranty of your monitor

on the Internet at:

http://www.viewsonic .com.

Optiquest Q95

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Operation

This section shows how to adjust your monitor for your personal preference.
For more tips on optimizing the displayed image, visit our web site at
www.optiquest.com.

Front Contr ol P anel

OPERATION

Press the [ ▼] or [▲] button to highlight
the control you want to adjust

Press the ENTER button to select the highlighted
option

➌

➋

➍

➊

Press the MENU button to display the main MENU

* Degaussing occurs automatically each time you turn the monitor on, removing

buildup of magnetic fields that can affect color purity and convergence. Do NOT
degauss repeatedly. Doing so can be harmful to the monitor.

Press the [ ▼] or [▲] b utton to highlight an option on the menu

OnView® Main Menu

The OnView main menu from Optiquest® shows the var ious controls for
adjusting the monitor.

➎

Press the ENTER button to select the
highlighted option

➏

Press the [▼] or [▲]
button to adjust the
control

Po wer light:

Green = o n
Orange = power saving mode

Po wer on/off*

➐

Press the ENTER to deactivate the selected option.
You can now select another option on the menu to
adjust.

The next f ew pages f eature more details about each of
these menu options. Menus disappear automatically
about 25 seconds after pressing any button.

The status line tells you what action you can take: in
this example, you can either Exit by pressing the MENU
button, or go to the ne xt option on the menu by pressing
the [▼] button.

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Operation

CONTRAST adjusts the contrast
between the image background (b lack

lev el) and the foreground (white le vel)
[▼]Decreases contrast

[▲]Increases contrast

BRIGHTNESS adjusts the background
black le v el

[▼]Decreases brightness
[▲]Increases brightness

Shortcut: press [▼] or [▲] f or the
CONTRAST/BRIGHTNESS control
screen shown below .

H- SIZE adjusts the width of the

screen image

[▼] Decreases the width
[▲] Increases the width

H-POSITION moves the screen

image left or right

[▼] Mov es the screen left
[▲] Moves the screen right

/

V-SIZE adjusts the height of the

screen image.

[▼] Decreases the screen height
[▲] Increases the screen height

V-POSITION moves the screen

image up and down.

[▼] Moves the screen do wn
[▲] Moves the screen up

PINCUSHION straightens the
vertical sides of the screen
image.

[▼] Curves the screen's vertical

edges inward

[▲] Curves the screen's vertical

edges outward

PIN BALANCE curves the

vertical sides of the screen
image.

[▼] curves vertical sides to the left
[▲] curves the vertical sides to the

right

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Operation

TRAPEZOID makes the vertical

edges of the screen image
parallel

[▼] Narrows the screen at the top and

widens it at the bottom

[▲] Widens the screen at the top and

narrows it at the bottom

PARALLEL slants ver tical sides

of the screen image to the left or
right.

[▼] slants vertical sides to the left
[▲] slants vertical sides to the right

TILT rotates the entire screen

image.

[▼] Rotates the screen counter-

clockwise

[▲] Rotates the screen clockwise

TOP HOOKING straightens the

top corners of the screen image.

Press the [ ▼] or [▲] b utton to adjust.

BOTTOM HOOKING straightens

the bottom corners of the screen
image.

Press the [ ▼] or [▲] b utton to adjust.

COLOR control lets you select

from the following preset color
temperatures: 9300K, 6500K,
and 5500K. The factory setting
for this monitor is 93000K.

9300 — Adds blue to screen

image for cooler white (used in
most office settings with
fluorescent lighting).

6500 — Adds red to screen

image for warmer white and
richer, more vibrant red.

5500 — Adds green to screen

image for a darker color

RGB (red, green, blue) allows

you to adjust the intensity of red,
green, and blue.

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Operation

H. MOIRE (Hor izontal Moire)

reduces vertical interference
patterns appearing as r ipples,
waves, or unwanted background
color textures.

Press the [ ▼] or [▲] button to minimize

interference patterns.

V. MOIRE (Vertical Moire)

reduces horizontal interference
patterns appearing as r ipples,
waves, or unwanted background
color textures.

Press the [ ▼] or [▲] button to minimize

interference patterns.

H. FOCUS adjusts the shar pness

of the screen image in the
horizontal direction.

Press the [▼] or [▲] button to adjust

V. FOCUS adjusts the sharpness

of the screen image in the
vertical direction.

Press the [▼] or [▲] button to adjust

DEGAUSS removes the build-up

of magnetic fields that can affect
color purity and convergence.
Note: The monitor automatically
degausses when you turn it on.
Wait at least 20 minutes before
degaussing again.

LEVEL allows you to change the

video input signal level to match
the signal coming from your
computer. Typically, 0.7V is used.

For more information, see your
computer user guide.

OSD (On Screen Display)

POSITION allows you to move

the menus and control screens.

POSITION H. OSD

[▼] moves the OSD menu to the left
[▲] moves the OSD men u to the right

POSITION V. OSD

[▼] moves the OSD menu down
[▲] moves the OSD men u up

LANGUAGE allows you to

choose from among the following
languages for the menus and
control screens: English,
German, French, Italian, and
Spanish.

MEMORY RECALL returns

adjustments back to factory
settings only if the monitor is
operating in a factory Preset
Timing Mode listed in the
Specifications section.

Exception:

This control does not
affect changes made with the
User color control.

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Other Information

Specifications

CRT T ype 19" (18.0" viewable diagonal),

0.27mm dot pitch (0.23H x 0.14V), 90° deflection,
Phosphor RGB, short persistence
Glass Surface Anti-glare, Anti-static,

Standard light transmission rate = 53%

Input Signal Video RGB analog (0.7Vp-p, 75 ohms)

Sync H/V separate (TTL), (0.3Vp-p), Composite sync,

fH: 30-86 kHz, fV: 50-120 Hz

Compatibility PC Up to 1600 x 1280 NI

Macintosh®*

1

Pow er Macintosh

®

Maximum 640 x 480 NI @ 120 Hz
Refresh 800 x 600 NI @ 110 Hz
Rates*

2

1024 x 768 NI @ 107 Hz
1280 x 1024 NI @ 81 Hz
1600 x 1200 NI @ 69 Hz

Power Voltage AC 88-132V/ 180-264V Hz
Display Area Factory Setting 357mm (H) x 268mm (V) Typical

Full Scan 360mm (H) x 270mm (V) (Depends on signal timing)

Operating Temperature 32°F to 104°F (0°C to 40°C)
Conditions Humidity 5% to 95% (no condensation)

Altitude To 9,000 feet

Storage Temperature -40°F to +140°F (-40°C to +60°C)
Conditions Humidity 5% to 95% (no condensation)

Altitude To 39,000 feet

Dimensions Physical 466mm (W) x 481mm (H) 480mm (D)

(monitor) 18.3" (W) x 18.9" (H) x 18.9" (D)

Weight Net 21.0 kgs (46.3 lbs) Monitor only
Regulations UL, CSA, DHHS, FCC-B, MPRII, CE,

EP A ENERGY STAR®, DOC-B, TUV -GS

Power sa ving

On

110W typical (green LED)

modes

DPMS™ Stand By

<15W (orange LED)

DPMS Suspend

<15W (orange LED)

DPMS Off

<3W (orange LED)

*1A Macintosh computer requires Macintosh adapter. To order an adapter, call Optiquest. See the

back cover of this quide . You will need to pro vide y our monitor's serial number.

*2Warning: Do not set the graphics card in your computer to exceed these maximum refresh rates.

Doing so may result in permanent damage to the monitor. NI = Non Interlaced.

VGA 640 x 400 NI @ 70Hz
VESA

®

640 x 480 NI @ 75Hz
VESA 640 x 480 NI @ 60Hz
VESA 800 x 600 NI @ 75Hz
VESA 1024 x 768 NI @ 75Hz

Other Information

Preset Timing Modes

VESA 1024 x 768 NI @ 85Hz
VESA 1280 x 1024 NI @ 75Hz
VESA 1600 x 1200 NI @ 60Hz
Macintosh 832 x 624 NI @ 75Hz
Macintosh 1152 x 870 NI @ 75Hz

(The monitor has been pre-adjusted to VESA 1024 x 768 NI @ 75Hz)

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Optiquest Q95

Other Information

Tro ub leshooting

No power

• Press Power button ON.

• Make sure A/C power cord is securely connected to the back of the
monitor and to a power outlet.

• Plug another electrical device (like a radio) into the power outlet to ver ify
that the outlet is supplying proper voltage.

Power on but no screen image

• Make sure the video cable supplied with the monitor is tightly secured to
the video output port on the back of the computer. If the other end of the
video cable is not attached permanently to the monitor, tightly secure it to
the monitor.

• Adjust br ightness and contrast.

• Check this user's guide to see if an adapter is required for proper signal
continuity between graphics card and monitor.

Flickering

• Not enough power supplied. Connect the monitor to a different outlet. If
using a surge protector, reduce the number of devices plugged in.

• Make sure the graphics card in your computer can use non-interlaced
mode at the desired frequencies. To enable your graphics card to support
higher refresh rates, try selecting fewer colors or running lower
resolutions.

• Remove any devices from the area around the monitor that emits
magnetic fields such as radios, surge protectors, unshielded speakers,
fluorescent lights, AC power converters, desk fans, etc.

Wrong or abnormal colors

• If any colors (red, green, or blue) are missing, check the video cable to
make sure it is securely connected. Loose or broken pins in the cable
connector could cause an improper connection.

• Connect the monitor to another computer.

• Tur n monitor OFF, wait one minute, then turn ON again.

Do this only once.

• If you have an older graphics card, contact Optiquest® Customer Support
for a non-DDC adapter.

Entire screen image scrolls (rolls) vertically

• Make sure video input signals are within the monitor's specified frequency
range.

• Tr y the monitor with another power source, graphics card, or computer
system.

• Connect the video cable securely.

Control buttons do not work

• Press only one button at a time.

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Other Information

Cleaning the Monitor

• MAKE SURE THE MONITOR IS TURNED OFF.

• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE
SCREEN OR CASE.

To clean the screen

1 Wipe the screen with a clean, soft, lint-free cloth. This removes dust

and other particles.

2 If still not clean, apply a small amount of non-ammonia, non-alcohol

based glass cleaner onto a clean, soft, lint-free cloth, and wipe the
screen.

To clean the case

1 Use a soft, dry cloth.
2 If still not clean, apply a small amount of a non-ammonia, non-alcohol

based, mild non-abrasive detergent onto a clean, soft, lint-free cloth,
then wipe the surface.

DISCLAIMER
ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners

on the monitor screen or case. Some chemical cleaner s have been reported to
damage the screen and/or case of the monitor . ViewSonic will not be liable for
damage resulting from use of any ammonia or alcohol-based c leaners.

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Optiquest Q95

Other Information

Limited Warranty

Optiquest

Q95

Monitors

What the warranty covers:
ViewSonic

®

warrants its products to be free from defects in material and workmanship during
the warranty period. If a product pro v es to be defective in material or workmanship during the
warranty period, ViewSonic will, at its sole option, repair or replace the product with a like
product. Replacement product or parts may include reman uf actured or refurbished parts or
components.

How long the warranty is effective:

The Optiquest

Q95

color monitor, including the display tube, is warranted for three (3) years

for all parts and three (3) years for all labor from the date of the first consumer purchase .

Who the warranty protects:

This warranty is v alid only for the first consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.
2 . Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized

product modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.

3. Removal, installation, and set-up service charges.

How to get service:

1. For information about receiving service under warranty , call ViewSonic Customer
Support. See the back cover of this user's guide. You will need to provide your product's

serial number.

2. To obtain warranty service, you will be required to provide (a) the original dated sales slip,
(b) your name, (c) y our address , (d) a description of the prob lem, and (e) the serial number
of the product.

3. Take or ship the product freight prepaid in the original container to your authorized
ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact

Viewsonic.

Limitation of implied warranties:

THERE ARE NO W ARRANTIES, EXPRESS OR IMPLIED , WHICH EXTEND BEY OND THE
DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A P AR TICULAR PURPOSE.

Exclusion of damages:

VIEWSONIC'S LIABILITY IS LIMITED T O THE COST OF REP AIR OR REPLA CEMENT OF
THE PRODUCT. VIEWSONIC SHALL NO T BE LIABLE FOR:

1. DAMAGE TO OTHER PR OPER TY CA USED BY ANY DEFECTS IN THE PRODUCT,
DA M A G ESBASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT , LOSS
OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF
GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER
COMMERCIAL LOSS, EVEN IF AD VISED OF THE POSSIBILITY OF SUCH DAMAGES.

2. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHER WISE.

3. ANY CLAIM AGAINST THE CUSTOMER BY ANY O THER PARTY.

Effect of state law:

This warranty gives y ou specific legal rights, and y ou may also have other rights which v ary
from state to state. Some states do not allo w limitations on implied warranties and/or do not
allow the exclusion of incidental or consequential damages, so the abov e limitations and
exclusions ma y not apply to y ou.

Sales outside the U.S.A.:

For Optiquest products sold outside of the U.S.A., contact ViewSonic for warranty
information and service.

07/99

Customer Service

T o recei ve the most prompt assistance,
dial the appropriate number below and

listen to all menu options befor e making
your selection: Customer Support,

T echnical Support, Parts, etc.

U.S . and Canada only

1-800-888-8583

From outside U.S. and Canada

909-869-7976

From Europe

[phone]

From Asian/Pacif ic Rim countries

886 (2) 2248-4072

Other Options

Technical Support Questions

[e-mail]

Product or Dealer Questions

[e-mail]

World Wide Web:

http://www.viewsonic.com

381 Brea Canyon Road
Walnut, CA 91789
T el [phone]
T el [phone]
Fax [phone]