Option Wireless Technology GlobeTrotter Express HSUPA, GlobeTrotter GT MAX HSUPA User Manual

Option GlobeTrotter Express HSUPA and GT MAX HSUPA

User Guide

Version 1.0

Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA

Version 1.0

TABLE OF CONTENTS

Datacard User Guide

1. WELCOME 5

2. FEATURES 5

3. SYSTEM REQUIREMENTS 6

4. INSTALLATION AND OPERATION 6

5. PRINCIPLE OF OPERATION 6

6. LED STATUS 7

7. SAFE REMOVAL 8

8. REPLACING THE ANTENNA – GT Max HSUPA 8

9. REPLACING THE ANTENNA – GlobeTrotter Express HSUPA 8

10. TROUBLESHOOTING 8

11. TECHNICAL SUPPORT 11

12. SPECIFICATIONS 11

13. HARDWARE SPECIFICATIONS 12

14. OPERATING CONDITIONS 12

GlobeTrotter Connect User Guide

1. SYSTEM REQUIREMENTS 14

2. PRODUCT FEATURES 14

3. SHORT DESCRIPTION AND INTENDED USE 14

3.1. Basic Use 14

4. INSTALLING AND SETTING UP GLOBETROTTER CONNECT 15

4.1. Installation 15

4.2. Installation process 17

4.3. Running GlobeTrotter Connect 18

4.4. Entering your PIN code 18

4.5. Checking Status 18

4.6. Exit GlobeTrotter Connect 19

5. SETTING UP A CONNECTION TO THE INTERNET 20

5.1. Connecting to the Internet 20

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Version 1.0

5.2. Disconnecting 20

5.3. Changing the program options 21

6. ACTIVATING THE SMS CENTER 22

7. PRODUCT SUPPORT AND ADDITIONAL HELP 24

7.1. Technical Support 24

Safety Manual

1. INTRODUCTION 26

1.1. Your datacard is like a mobile phone 26

2. SAFETY MEASURES 26

2.1. General recommendations for use 26

2.2. Traveling 27

2.3. Ambient temperatures 27

2.4. Explosive atmosphere 27

2.5. Blasting areas – construction sites 27

2.6. Do not use on aircraft 27

2.7. Do not use in hospitals 27

2.8. Interference from radio signals 28

2.9. Immunity to interference 28

2.10. Cardiac pacemakers, implanted deﬁbrillators & other medical implant devices 28

2.11. Hearing devices 29

2.12. Children 29

2.13. Driving 29

2.14. SIM cards 29

2.15. Accessories 29

2.16. Safe distance 30

2.17. Supply voltage 32

Appendix A: Limited Warranty 33 License 35

Datacard User Guide

Datacard User Guide for GlobeTrotter Express HSUPA and GlobeTrotter GT MAX HSUPA

Version 1.1

USER GUIDE

Version 1.0

1. WELCOME

Thank you for choosing Option.

Your datacard is the latest designed by Option to be compatible with 3G networks supporting the new HSUPA upload technology at speeds of up to 2Mbs combined with download speeds up to 7.2 Mbps using HSDPA technology. It includes Advanced Receiver Technology (ART) bringing the beneﬁt of Receive Diversity and Receive Equalization. Both technologies are essential for getting maximum performance in today’s hostile radio environment.

Backward compatibility ensures HSDPA connections at lower data rates of

3.6 Mbps and 1.8 Mbps. When 3G services are not available in your area, your datacard has built-in support for quad-band EDGE and GPRS giving speeds up to 247 Kbps.

2. FEATURES

•

Worldwide coverage through triple-band HSUPA / HSDPA / UMTS and quad-

band EDGE / GSM

•

Bands supported: HSUPA / HSDPA / UMTS on 2100 / 1900 / 850 and

EDGE / GPRS on 1900 / 1800 / 900 / 850 bands

•

Advanced Receiver Technology incorporating Receiver Diversity and Equalization

•

Zero-CD™ Plug ‘n Play technology

•

High speed HSUPA uploads with data rates to 2 Mbs (network dependent).

•

Provides high speed downloads, HSDPA (up to 7.2 Mbps) and UMTS (384 kbps)

•

Provides EDGE / GPRS / GSM data (up to 247 Kbps) connectivity when 3G is

not available

•

Supplied with GlobeTrotter Connect and GlobeTrotter Connect for MAC OS

connection tools

•

Securely access corporate resources with its transparent support for IPSec and

VPN technology

Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA

Version 1.0

•

Supports 3rd-party applications that provide Video Telephony (3GPP 3G-324M,

H.324, H264 Baseline Video), SIP, SMS, IM, MMS, Internet and e-mail

•

Comprehensively tested on infrastructures and networks worldwide

•

Future prooﬁng through Flash Memory technology

3. SYSTEM REQUIREMENTS

•

Windows® 2000 / XP Home / XP Pro / Vista or MAC OS X

•

Laptop with ExpressCard / 34 slot (GlobeTrotter Express HSUPA)

•

Laptop with Cardbus slot (GT MAX HSUPA)

•

Free hard disk space < 2 Mbytes

4. INSTALLATION AND OPERATION

Please refer to the Quick Start Guide for details.

5. PRINCIPLE OF OPERATION

To connect to the Internet you need a SIM and an account from your network operator that allows Internet access.

Fitting the SIM, inserting the card into your laptop and deploying the antenna is all that is required to get the card working. If the SIM requires a PIN code then the application controlling the datacard will ask for the PIN. The datacard then searches for your operator’s network and registers on it. You can monitor the status of the datacard by looking at the LEDs. Use the application provided with the card to connect to the Internet.

As you change location or the amount of trafﬁc on the network changes you may see that the LED switches between RED and BLUE, this tells you that the card has switched between 2G and 3G technology. This is normal and happens automatically, according to the rules broadcast by the network. Your connection to the Internet should continue but of course the speed of operation will change.

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To disconnect from the Internet you use the application provided.

To remove the card from its slot, you should use the safe removal procedure detailed later in this manual (page 8).

6. LED STATUS

The LEDs on the datacard provide a lot of information. How they ﬂash will tell you what is going on.

Red LED

• – GSM / EDGE (2G)

Blue LED

• – UMTS / HSDPA (3G)

LED FLASHING MEANING NOTES

• • •

Unregistered. Searching for a network.

Both LEDs flash at the same time giving a purple colour.

• • •

Registered on a 3G network.

SMS possible. No access to the Internet.

•• •• ••

Connected or Ready for connection to the Internet on a 3G. (UMTS) network.

If connected – this is a UMTS connection.

•••• •••• ••••

Connected to the Internet.

This is an HSDPA connection.

• • •

Registered on a 2G (GSM) network.

SMS possible. No access to the Internet.

•• •• ••

Connected or Ready for connection to the Internet on a 2G network.

If connected – this is a GPRS connection.

•••• •••• ••••

Connected or Ready for connection to the internet on a 2G network.

If connected – this is a EDGE connection.

••••••

A problem occurred.

Eject the card safely and try again.

Option Datacards GlobeTrotter Express HSUPA and GT MAX HSUPA

Version 1.0

7. SAFE REMOVAL

Before ejecting the card, always tell Windows that you want to remove the card ﬁrst. Use the “Safely Remove Hardware” icon in the system tray. If you do not do this, you may cause the system to crash.

8. REPLACING THE ANTENNA – GT MAX HSUPA

The antenna is designed to detach from the card if excessive force is applied to it. To replace the antenna gently push the antenna back in to its recess until you feel it click back into place.

9. REPLACING THE ANTENNA – GLOBETROTTER EXPRESS HSUPA

The antenna is designed to detach from the card if excessive force is applied to it. To reﬁt the antenna, place it back in its socket and squeeze the antenna and datacard, as shown in the picture below, until you feel it click.

10. TROUBLESHOOTING

If you are having trouble getting a reliable connection, please check with your network provider for advice on network coverage in your area. Other characteristics such as network cell handover, dead coverage spots, geographic or structural obstructions, etc. may also affect the performance of the data transmission.

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COMMON PROBLEMS

SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION

No LEDs flashing on the card.

The PC-Card slot is not powered.

Check for the latest computer BIOS and Cardbus interface drivers from you laptop manufacturer.