Option GlobeSurfer i CON 7.2, GlobeSurfer i CON 7.2 S User Manual

GlobeSurfer

®

i CON 7.2 / 7.2 S

User Guide

2

TABLE OF CONTENTS

1. Welcome to the Globesurfer ® i CON 7.2 / 7.2 S 3

2. Features 4

3. System Requirements 5

4. Globesurfer ® i CON 7.2 / 7.2 S Package Content 5

5. Installing and setting up Globesurfer ® i CON 7.2 / 7.2 S 5

6. Using your Globesurfer ® i CON 7.2 / 7.2 S 6

7. LED Status Information 8

8. Troubleshooting 9

9. Detailed Technical Specifications 11

10. Technical Support 12

Appendix A: Limited Warranty 12

Appendix B: Safety and Health tips 14

Appendix C: Qualcomm Licensing information 15

IMPORTANT NOTICE

Please check with your network provider for advice on network coverage to ensure
satisfactory performance of this device. Other characteristics such as network cell
hand-over, dead coverage spots, geographic or structural obstructions, etc. may also
affect the performance of the data transmission.

Before you proceed, be sure to read the Safety and Health Tips in Appendix B.

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GlobeSurfer ® i CON 7.2 / 7.2 S USER GUIDE

1. WELCOME TO GLOBESURFER® I CON 7.2 FAMILY

The Globesurfer ® i CON 7.2 / 7.2 S products are offering the simplest Internet
access method ever: Insert your SIM card, plug it into any PC or laptop through
its USB connector and you are ready to surf at DSL-speed using the latest
HSDPA wireless network technology.

The Globesurfer ® i CON 7.2 / 7.2 S products combine the convenience of high
speed wireless connectivity with extreme ease of use. There is no need for
installing software, for connecting DSL wires and filters or for setting parameters.
Just plug in the Globesurfer ® i CON 7.2 / 7.2 S, and let the installer do its work
(driver and connection software installation). You are then one click away to
access the Internet: e-mail, Instant messaging, browsing, on-line gaming,
downloading, streaming, ...

Your Globesurfer ® i CON 7.2 / 7.2 S is a truly versatile device for easy Internet
access.

Connect anytime, anywhere!

4

2. FEATURES

• Easy installation thanks to Zero CD™ Plug ‘n’ Play

• Easy connection, directly to the PC or by using a provided extension cable

• Download and upload speeds:

GlobeSurfer ® i CON 7.2 / 7.2 S: High speed with HSDPA and UMTS data
(up to 7.2 Mbps downlink and 384 Kbps uplink) and backward

compatible with EDGE / GPRS / GSM data connectivity (up to 247 Kbps)

• Connectivity:

• GlobeSurfer ® i CON 7.2: Global connectivity with triple-band
HSDPA / UMTS (850 / 1900 / 2100 Mhz) and quad-band
EDGE / GPRS / GSM (850 / 900 / 1800 / 1900 Mhz)

• GlobeSurfer ® i CON 7.2 S: European connectivity with single-band
HSDPA/UMTS (2100 Mhz) and quad-band EDGE / GPRS / GSM
(850 / 900 / 1800 / 1900 Mhz)

• Always gets the best out of the network, even on the borders of coverage,

thanks to its Advanced Receiver Technology, incorporating Receiver
Diversity and Equalisation. Only for GlobeSurfer ® i CON 7.2.

• Visual feedback on connection status with the LED and the easy connection

software, including signal strength indication

• Compatible with nearly all modern Desktop and laptop PC’s equipped with

Microsoft ® OS (2000, XP, XP Pro and Vista) and MAC OS X

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GlobeSurfer ® i CON 7.2 / 7.2 S USER GUIDE

3. SYSTEM REQUIREMENTS

• Windows® 2000, XP, XP Pro, Vista or MAC OS X

• Free USB (Type A) port

• 5Mb of free hard disk space

4. I CON 7.2 / 7.2 S PACKAGE CONTENT

• Globesurfer ® i CON 7.2 / 7.2 S

• USB Extension Cable

• Quick Start Guide

In some cases the package may contain a SIM card supplied by your
Mobile Operator.

5. INSTALLING AND SETTING UP GLOBESURFER ® I CON 7.2 / 7.2 S

Please use the Quick Start Guide to prepare your Globesurfer ® i CON 7.2 / 7.2 S
for first use.

6

6. USING YOUR GLOBESURFER ® I CON 7.2 / 7.2 (S

)

Step 1 – Start up your computer. Insert the USB connector of the

GlobeSurfer ® i CON 7.2 / 7.2 S in a free USB slot or use an
extension cable.

Same procedure for GlobeSurfer ® i CON 7.2 (blue)

Step 2 – Enter your SIM pin code

(conditional, if you didn’t disable the pin code on your SIM)

Windows OS Mac OS

7

GlobeSurfer ® i CON 7.2 / 7.2 S USER GUIDE

Step 3 – Connecting

Windows OS

You can now connect to the Internet using
the GlobeTrotter Connect application found
in the system tooltray: right click on it and
click “connect”.

Mac OS

Open the ‘Application’ folder and run
‘GlobeTrotter Connect’. In this tool,
click the connect button.

Disconnecting can be done in the same way:

Windows OS

Right click on the GlobeTrotter Connect
application found in the system tooltray and
click “disconnect”.

Mac OS

Open the ‘Application’ folder and run
‘GlobeTrotter Connect’. In this tool,
click the disconnect button.

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7. LED STATUS INFORMATION

LED status

• Off:

• Fast blinking:

• Slow blinking:

• Permanently on:

• Very fast blinking:

Meaning of LED Status

GlobeSurfer ® i CON 7.2 / 7.2 S not powered
Searching for network
Ready to connect (attached on network)

GlobeSurfer ® i CON 7.2 / 7.2 S connected
(to the Internet)
A problem occurred. Check problem causes in the user manual

or disconnect and reconnect the GlobeSurfer ® i CON 7.2 / 7.2 S
to the computer.

Advanced use info: single blinking means that the GlobeSurfer ® i CON 7.2 / 7.2 S
is registered to the network (GSM or UMTS); double blinking means that it is as
well attached to the data network.

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GlobeSurfer ® i CON 7.2 / 7.2 S USER GUIDE

8. TROUBLESHOOTING

SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION

No LEDS burning
on GlobeSurfer ®
i CON 7.2 / 7.2 S

GlobeSurfer ®
i CON 7.2 / 7.2 S is
not connected to a
working USB port

Check if the GlobeSurfer ® i CON

7.2 / 7.2 S is well plugged in into a USB
port or check the connection of the
cable if you are using this. If still not
working, try to use another USB port.

LED does not start
blinking (GlobeSurfer ®
i CON 7.2 / 7.2 S
does not attach to
GPRS or UMTS)

No SIM inserted

Disconnect the GlobeSurfer ® i CON

7.2 / 7.2 S. Insert the SIM and reconnect
the GlobeSurfer ® i CON 7.2 / 7.2 S

Insufficient signal
strength

Move GlobeSurfer ® i CON 7.2 / 7.2 S
to location with better coverage (e.g.
window). The extension cable can be of
help for this. Use the signal strength tool
to see the signal strength.

SIM card was not
present when powering
(connecting to USB
port) the GlobeSurfer ®
i CON 7.2 / 7.2 S

Disconnect the GlobeSurfer ® i CON

7.2 / 7.2 S. Insert the SIM and reconnect
the GlobeSurfer ® i CON 7.2 / 7.2 S.

Drivers are not properly
loaded (GlobeSurfer ®
iCON 7.2 / 7.2 S shows
yellow exclamation
marks in Device
Manager)

Close all ports before disconnecting
GlobeSurfer ® iCON 7.2 / 7.2 S (cable) from
your computer. (Close communication
software that might be accessing
GlobeSurfer ® i CON 7.2 / 7.2 S)

10

SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION

LED does blink, but
the GlobeSurfer ®
i CON 7.2 / 7.2 S
doesn’t connect

The APN is not correct

Check the settings with the ones that
you’ve obtained from your network
operator

You are roaming and
the network you are
using there does not
allow data links with
your home operator

Manually select another network (that
supports data links with your home
operator)

No or weak UMTS /
HSDPA network where
you are

Check in the communication software
tool which settings are used (“UMTS
preferred is recommended”). Check also
in the signal strength tool which network
is used (UMTS / HSDPA or GPRS / EDGE)

Your connection
software doesn’t
detect the
GlobeSurfer ®
i CON 7.2 / 7.2 S

Faulty driver
installation

Remove previously installed connection
software. Also remove any other drivers
of similar devices. Re-install then the
GlobeSurfer ® i CON 7.2 / 7.2 S software.

Conflict with other
programs

Disable or remove any other
communication program that might
connect with the GlobeSurfer ®
i CON 7.2 / 7.2 S

Slow speed

No or weak UMTS /
HSDPA network where
you are

Check in the communication software
tool which settings are used (“UMTS
preferred is recommended”). Check also
in the signal strength tool which network
is used (UMTS / HSDPA or GPRS / EDGE).

11

GlobeSurfer ® i CON 7.2 / 7.2 S USER GUIDE

9. DETAILED TECHNICAL SPECIFICATIONS

• HSDPA / UMTS Air Interface:

• Triple-band WCDMA 850 / 1900 / 2100 MHz for i CON 7.2,

single-band WCDMA 2100 Mhz for i CON 7.2 S

• UMTS: 384 Kbps operation in downlink, 384 Kbps in uplink

• HSDPA: 7.2 Mbps in downlink & 384 Kbps in uplink

• Dual antenna receiver diversity (on 2100 Mhz): only for i CON 7.2

• 3GPP FDD compliant, up to 7.2 Mbps peak rate

• UE Power Class 3

• Receiver equalisation

• EDGE / GSM Air Interface:

• Quad-band: 850 / 900 / 1800 / 1900 MHz (US-Cellular, EGSM, DCS and
US-PCS bands)

• EDGE Power Class E2, GSM Power Class 1 at 1800 / 1900 Mhz and
Power Class 4 at 850 / 900 Mhz

• GPRS / EDGE coding scheme support: CS1-4 and MCS1-9

• Multislot GPRS / EDGE Class 12

• Powering is done through the USB interface

• USB 2.0 Full Speed interface (USB 1.1)

• Status LED, indicating the connection status

• SIM card interface compliant with 3GPP 31.101 and 31.102 supporting 1.8

and 3V UICCs

• Environmental Operating temperature: 0 to +40º C

• RoHS compliant

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10. TECHNICAL SUPPORT

Questions and answers regarding GlobeTrotter Connect can be found on
our Support website:
http://support.option.com/support/faq.php

Technical questions can be posted after registering through our online
Support Web on: http://support.option.com/support/newticket.php

For registering please go to: http://support.option.com/support/register.php

APPENDIX A: LIMITED WARRANTY

• HARDWARE: Option warrants its products to be free from defects in workmanship

and materials, under normal use and service, for one year. If a product does not
operate as warranted during the applicable warranty period, Option shall, at its
option and expense, repair the defective product or part, deliver to Customer an
equivalent product or part to replace the defective item. All products replaced will
become property of Option. Replacement products may be new or reconditioned.
Option shall not be responsible for any software, firmware, information or memory
data of Customer contained in, stored on, or integrated with any products returned
to Option pursuant to any warranty.

• SOFTWARE: Option warrants that the software programs licensed from it will perform

in substantial conformance to the program specifications therefore for a period of
ninety (90) days from the date of purchase from Option or its Authorized Reseller.
Option warrants the magnetic media containing software against failure during the
warranty period. No updates are provided. Option’s sole responsibility hereunder
shall be (at Option’s discretion) to replace any defective media with software, which
substantially conforms to Option’s applicable published specifications. Customer
assumes responsibility for the selection of the appropriate applications program
and associated reference materials. Option makes no warranty that its products
will work in combination with any hardware or applications software products