Opera Operafone Executive D3 Quick Reference Manual

Page 1
Operafone Executive D3
Quick Reference guide
The Executive system phone D3 is a full handsfree, 4 line, back-lit display telephone designed specifically for use with the
OOppeerraa
systems. Call control and programming operations can be preformed using the prompts and menus.
Function Keys
The system phone has 16 programmable function keys and 6 fixed function keys and 6 context sensitive, display­associated keys. The user can alter the 16 programmable function keys. The 6 fixed function keys cannot be altered.
Programmable Function Keys
The factory settings of these keys are set as 6 LINE KEYS, 6 EXTENSION KEYS, 2 SPEED-DIAL KEYS, CONFERENCE and PICK-UP.
Fixed Function Keys
These keys provide single touch access to the most commonly used features of the system:
for voice mails, recorded and missed calls
disconnects microphone for secret consultation
for any of the last 10 numbers
a call for pick-up elsewhere
to forward calls
to allow enquiry and transfer
Dual Colour Lamps (LEDs)
Each function key has a red and a green lamp. Green is associated with this Executive system phone. Red is associated with other users of the system. Fast flashing denotes ringing, slow flashing is for a held or parked call and continuously ‘on’ means an active call.
Programming from your PC
You can program via an Opera system that’s connected to your LAN by entering the IP address in your browser, default
192.168.0.100, then enter your extension name and password PIN Code.
User Programming fron your phone
When the Executive system phone is idle, pressing the <<MMeennuuss>>
key gives access to the following programmable
features and settings -
PPeerrssoonnaall AAddddrreessss BBooookk
CCaallll DDiivveerrssiioonn
MMaaiillbbooxx SSeettttiinnggss
PPhhoonnee SSeettttiinnggss
(for details see below)
LLiissttss ooff CCaallllss
AAllaarrmm CCaallll
DDoo nnoott ddiissttuurrbb
Enter Phone Settings -
Press
<<MMeennuuss>>
key to enter
Use keys to scroll
Select
PPhhoonnee SSeettttiinnggss
Use keys to scroll to the feature to be programmed
Press
<<SSeelleecctt>>
key
Follow the display prompts.
Phone Settings Menu
The Phone Settings Menu enables the features listed below to be customised -
RRiinnggiinngg VVoolluummee HHaannddsseett VVoolluummee SSppeeaakkeerr VVoolluummee HHeeaaddsseett VVoolluummee LLCCDD CCoonnttrraasstt CChhaannggee LLaanngguuaaggee DDeeffiinnee FFuunnccttiioonn KKeeyyss KKeeyyppaadd TToonneess PPhhoonnee SSooffttwwaarree RReecceeiivvee PPaaggee CCaallllss SShhooww NNuummbbeerr CChhaannggee PPIINN CCooddee
Answering a Call
Incoming calls to the Executive system phone are indicated in several ways -
The phone rings
The
LLiinnee
or
EExxtteennssiioonn
key lamp flashes
The Ringer lamp above the display flashes
The incoming call is shown on the display.
The call can be answered either by pressing the
<<AAnnsswweerr>>
or the key or lifting the handset.
Record a call -
A
RReeccoorrdd
option, if available to you, is displayed during
calls at the bottom right hand corner of the display.
Press the
<<RReeccoorrdd>>
key to start recording
Press the
<<SSttoopp>>
key to interrupt the recording. As soon as you hang up the recording is sent to your programmed email address and to your voice mail box. NNoottee::
An Applications Card with the appropriate software
licenses is required for Call Record.
Making an External Call
To make an external call on any available line -
Lift handset or press key
Internal dial tone heard
Dial digit
External dial tone heard
Dial external number.
To make an external call using a line key -
Press
LLiinnee --
key
Handsfree is activated
External dial tone heard
Dial external number.
Call Transfer
While on a call, press key to place the call on hold
Dial extension number to which call is to be transferred.
There are three types of transfer -
UUnnaannnnoouunncceedd TTrraannssffeerr
- when ringing tone is heard,
replace handset.
AAnnnnoouunncceedd TTrraannssffeerr
- when extension answers, announce call.
TTrraannssffeerr ttoo MMaaiillbbooxx
- when ringing or busy tone is heard, dial Replacing the handset or pressing the
<<TTrraannssffeerr>>
key
transfers the call.
Conference Calls
There are two conference call meeting rooms available each of which can accomodate a seven party conference. You can join either of these conferences by dialling the conference room number 700 or 701.
A 3-person conference can be established with two internal parties, two external parties, or with one external party and one internal party.
Place a call on hold
Internal dial tone heard
Initiate the second call
Once second call is in progress, press
CCOONNFFEERREENNCCEE
key
If either of the called parties clears while the conference call is in progress, the Executive system phone that set the conference will continue with a normal 2-party call.
Call Divert
There are 3 types of call forwarding -
DDiivveerrtt aallll CCaallllss DDiivveerrtt oonn NNoo AAnnsswweerr
DDiivveerrtt oonn BBuussyy Calls can be diverted to an extension, a Voice Mail box, an entry in the Personal / Common Address Books or to an external number. Note: Divert on Busy cannot be to an external number.
To set a Divert ­While the Executive system phone is idle
Press
<<MMeennuuss>>
key
Scroll down to the required
CCaallll DDiivveerrssiioonn
option and press
<<SSeelleecctt>>
Scroll to the type of divert required and press
<<SSeelleecctt>>
With the cursor alongside
EEnnaabblleedd
,
press
<<SSeelleecctt>>
Scroll through the call forwarding options and press
<<SSeelleecctt>>
To clear call diversion -
Follow first three steps above
Move cursor and select
DDiissaabblleedd
.
NNoottee::
Pressing the key will select Divert All Calls.
TTiipp::
for single stroke diversion to your mobile, enter
mmoobbiillee nnoo
. to an empty speed
dial key and at Advanced Features, set External to “off”.
Redial a Number
The Executive System phone stores the last 10 external numbers dialled. To call a number from this list -
Press the key
A list of up to the last 10 external numbers dialled appears on display, starting with the most recent.
Move cursor with the keys until it is alongside the number to be redialled
Press the <
SSeelleecctt>>
key twice or lift handset
or press the key to dial entry.
Call Using a Speed Dial key -
Press Speed Dial, , key
Handsfree is activated
The system will seize a line and dial the programmed number.
NNoottee::
Speed dial numbers can be entered the first time a key is used. Additional speed dial keys can be programmed using the
ddeeffiinnee ffuunnccttiioonn kkeeyy
menu, in
PPhhoonnee
SSeettttiinnggss
.
Dialling from an Address Book -
Press <
PPhhoonnee BBooookk>>
key when system phone
is idle
Select address book - Personal or Common Press <
SSeelleecctt>>
key, at the Search prompt enter first character of the name or use keys to scroll to the required entry
Press <
SSeelleecctt>>
key to dial.
Make an Internal Call -
Lift handset or press key
Internal dial tone heard
Dial the required extension.
Call Hold and Enquiry
To put a call on hold -
Press the key.
To make an enquiry call -
Dial the extension or outside number.
To retrieve a held call -
Press the key.
NNoottee::
If more than one call is on hold, the first held call is retrieved. The key can be used to toggle between held calls.
Lists of Calls
The system phone stores up to the last 10 missed calls, 10 dialled calls and 10 answered calls.
Press
<<MMeennuuss>>
key
Scroll down to the
LLiisstt ooff CCaallllss
option and press
<<SSeelleecctt>>
and then select the list required
Use keys to
scroll through
the options
Press upper left key
to enter
MMeennuu ss
Press the
greengreeeen
(speaker) key for
handsfree operation
Press upper right key to enter
PP hh oo nn ee BBoo ookk
Press the red
(on hook) key to return to root menu or to end call
Ringer
lamp
MMEESSSSAAGGEE
MMUUTTEE
RREEDDIIAALL
PPAARRKK
DDIIVVEERRTT
HHOOLLDD
0
RREEDDIIAALL
HHOOLLDD
HHOOLLDD
HHOOLLDD
HHOOLLDD
DDIIVVEERRTT
#
9
9
2
1
*
*
0
#
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Personal Address Book
Up to 50 telephone numbers can be stored in the Personal Address Book. Each number is allocated a short code *800 to *849. When a code is dialled, the system accesses a line and dials the stored number. Entries may also be dialled by entering the
PPhhoonnee BBooookk
menu.
To create a new entry -
Press
<<MMeennuuss>>
key
Select
PPeerrssoonnaall AAddddrreessss BBooookk
Select
NNeeww EEnnttrryy
Enter telephone number (using keys to move cursor) and press
<<NNeexxtt>>
Enter a name to identify the telephone number and press
<<NNeexxtt>>
.
Account Codes
You may associate an account code of up to 10 digits with a phone call for billing purposes. The account code is inserted into the call data record which is then exported to a billing application.
On an outgoing Call:
Lift hand set to receive internal dial tone
Dial Line access digit.
Dial followed by the Account Code followed by
Now dial external number
On an incoming Call:
While connected to an external party
Put the caller on hold by pressing the key and receiving internal dial tone.
Dial followed by the Account Code followed by
You will receive internal dial tone. Now press the key to return to your caller or dial an extension number to transfer the call.
Roaming PIN
Calls made from an extension are normally subject to the level of access that has been assigned to the user of that extension. The Roaming PIN feature can override this restriction by allowing a user to have an assigned roaming level of access at any extension, for a predetermined period of time, by entering a Roaming PIN code at that extension.
To activate Roaming PIN -
Press
<<MMeennuuss>>
key
Scroll down to Roaming PIN and press
<<SSeelleecctt>>
With the cursor alongside
EEnnaabblleedd
,
press
<<SSeelleecctt>>
Enter User ID Number and Roaming PIN code.
The system phone returns to idle and the display shows the Roaming User ID Number.
To deactivate Roaming PIN -
Enter Roaming PIN option
Select
DDiissaabblleedd
.
Voice Mail
Only available if the system is equipped with a Voice Mail or Applications Card and the extension has been enabled for Voice Mail. If the extension is password protected, the PIN code must be entered at the prompt.
Manage new mailbox messages-
The key lamp flashes and the display shows the total number of new messages.
Press key
Scroll down through the list of new messages
Select the message. Messages can be replayed, deleted, dialled (if the CLI was received) or forwarded.
Retrieve saved messages -
Press key and select
MMaaiillbbooxx
Three sub-options are typically available:
MMeessssaaggee LLiisstt,, RReeccoorrddeedd LLiisstt
and
SSeettuupp VVooiiccee
MMaaiill
Select
MMeessssaaggee LLiisstt
or
RReeccoorrddeedd LLiisstt
to view
any stored messages.
Record introductory and busy message -
Follow first three steps above and select
SSeettuupp
VVooiiccee MMaaiill
Select
IInnttrroo MMeessssaagg
e or
BBuussyy MMeessssaaggee
Follow the display prompts to play, record or
delete introductory or busy message.
To record, lift handset.
Forward a message or recording to a mail box -
Select a message or recording as described above
Scroll down through the options and select
<<FFoorrwwaarrdd>>
Select the destination voice mailbox After the welcome message you can record an introductory tag (e.g. I think you should action the following..) and hang up to forward the message.
Record a memo or a Dictaphone message -
Dial followed by the destination
eexxtteennssiioonn nnuummbbeerr
(your own for a personal memo)
Record a message of up to three minutes and
hang up.
Break-out of Voice Mail -
Dial followed by the required
eexxtteennssiioonn number while listening to the introductory message.
Remote Access to Voice Mail and Diversion –
Voice mail can be checked, messages altered and call diversions altered from an outside location, provided an extension PIN code has been programmed and provided the welcome message can be accessed; i.e. the extension is diverted to voice mail, automated attendant is set up or by transfer from another extension.
Get to your intro message by, for example ringing your own direct line (MSN telephone number) from the remote site
While listening to introductory message, dial
Enter
PPIINN
code and follow the prompts.
Internal Dialling Codes
Feature Code
To Access a Line 0 Line Access Group *91 to *98 Redial *5 Dial Entries in ­Personal Addr Book *800 to *849 Common Addr Book *4000 to *4199
Park Call *74 Retrieve Parked Call *75(Extn No) Retrieve Parked Line Call *9*(Line No) Universal Pick-up *710 Directed Pick-up *71(Extn No) Directed Pick-off *71(Extn No) Conference *73 Call-Back (on busy) 5 Directed Page *77(Extn No) Page PA Port *77# Universal Page *77* Answer a Universal Page *76* Call an Extension Group (Group No) Door Opening Code *78
Access Voicemail *99 Break-out of Voicemail *(Extn No) Skip to end of message 0 Connect to Mailbox
-
to the welcome message #99 (Extn No.) without welcome message #98 (Extn No.) on ringback or busy tone #99 Meet Me Conference RoomsCode: 700 and 701 Account Code #3Account Code*
Programming Options Code
Divert All Calls -
to an Extension *21*(Extn No)# to Voicemail *21**99# to External Number *210*(Tel No)# Clear Divert all Calls #21#
Divert on No Answer -
to an Extension *61* (Extn No)# to Voicemail *61**99# to External Number *610*(Tel No)# Clear Divert No Answer #61#
Divert on Busy -
to an Extension *67*(Extn No)# to Voicemail *67**99# Clear Divert on Busy #67#
Do Not Disturb (DND) *62#
Clear DND #62#
CLI Restriction *30# CLI Presentation *31#
Program PIN Code *70**PIN*PIN# Change PIN Code *70*oldPIN*
newPIN*newPIN#
Clear PIN Code *70*PIN#
Activate Roaming PIN *68 (User ID)
(Roaming PIN)
Deactivate Roaming PIN #68#
Personal Address Book
Program Entries **(Index Code)*(Tel
No)# Clear entry in Personal Address Book #(Index Code)#
Manual Day/Night Switch *07*(ring mode)#
DM-924 REV3
Operafone Executive D3
Quick Reference Guide
FFoorr ddeettaaiilleedd iinnssttrruuccttiioonnss,, rreeffeerr ttoo tthhee ssyysstteemm CCDD
MMEESSSSAAGGEE
#
*
MMEESSSSAAGGEE
#
9
8
MMEESSSSAAGGEE
OPERA
HHOOLLDD
#
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