OPENSTAGE Octopus F100, Octopus F400, Octopus F650, Octopus F IP-Netpackage, Octophon F615 TDM Operating Instructions Manual
...
Octopus F100/200/400/650
Octopus F IP-Netpackage
Octophon F615 TDM
Operating Instructions
================!"§==
Important information
Important information
Never open the telephone or a key module. Should you encounter any problems, contact the
responsible service personnel.
Use only original accessories. The use of other accessories may be hazardous and will render
the warranty, extended manufacturer’s liability and the CE marking invalid.
Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of separately from the municipal
waste stream via designated collection facilities appointed by the government or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used
electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city
office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in
the countries of the European Union and is covered by the directive 2002/96/EC. Countries
outside the European Union may impose other regulations regarding the di sposal of electrical
and electronic equipment.
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Important information
Location of the telephone
• The telephone should be operated in a controlled environment with an ambient temperature between 5°C
and 40°C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear.
The optimum speakerphone distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the
electronic components and the plastic casing.
• Do not operate the telephone in damp environments, such as bathrooms.
Documentation
These operating instructions can be found on CD-ROM (ask the service personnel) in HTML and PDF format.
To view or print the operating manual in PDF format, you need a computer on which the free Adobe Acrobat
Reader program is installed.
To view the operating manual in HTML format, you need a computer with a Web browser, forexample, Microsoft
Internet Explorer.
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Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Multi-line telephone, executive/secretary functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting to know your Octophon phone . . . . . . . . . . . . 12
The user interface of your Octophon F615 TDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
key module for Octophon F615 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Mailbox key and Menu key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Programmable function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Inhaltsverzeichnis
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Answering a call via the loudspeaker (speakerphone mode). . . . . . . . . . . . . . . . . . . . . . 22
Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Open listening in the room during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Dialing with DDS keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Reject calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using variable call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Accepting a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
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Contents
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . . . 34
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Answering calls from the entrance telephone and opening the door . . . . . . . . . . . . . . 36
Accepting a call from an answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
En-bloc sending/correcting numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Dialing a number from the internal directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Making calls using system speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Talking to your colleague with discreet calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Automatic connection setup (hotline). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Reserving a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Assigning a station number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . 48
Turning the call waiting tone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Holding external calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Activating tone dialing/DTMF suffix-dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Recording a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . 55
Send trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
If you cannot reach a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Busy override – joining a call in progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Programming the function keys . . . . . . . . . . . . . . . . . . 59
Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Programming a procedure key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Deleting function key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6
Inhaltsverzeichnis
Displaying and assigning call charges . . . . . . . . . . . . 66
Displaying call charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Displaying call charges for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Activating/deactivating "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Silent Monitoring/Secret busy override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Trace call: identifying anonymous callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
More functions/services. . . . . . . . . . . . . . . . . . . . . . . . 76
Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Displaying the number of waiting calls/overload display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Change number (exchanged phone/move/relocate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Resetting services and functions (system-wide cancellation for a telephone) . . . . . . . . . . 82
Activating functions for another telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using system functions from outside DISA (direct inward system access) . . . . . . . . . . . . . 84
Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . 86
Communicating with PC applications over a CSTA interface. . . . . . . . . . . . . . . . . . . . . . . . . 87
Controlling relays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Sensors (Octopus F200/F400 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Paging persons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7
Contents
Making calls in the team/executive/
secretary configuration. . . . . . . . . . . . . . . . . . . . . . . . . 90
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . 92
Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
MULAP conference release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Using team functions. . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Accepting a call for another member of your team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Special functions in the LAN . . . . . . . . . . . . . . . . . . . 104
Leaving hunt group/group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Setting up "follow me" call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Controlling relays (only for Octopus F100/200/400/650) . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Individual phone configuration . . . . . . . . . . . . . . . . . 110
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Adjusting the receiving volume during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Adjusting the ring tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Adjusting the attention ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Activating/deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
8
Inhaltsverzeichnis
Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Phone functions, testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Differing display view
in a Octopus F900 environment. . . . . . . . . . . . . . . . . 114
Fixing problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Responding to error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Contact partner in the case of problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Labeling keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Overview of functions and codes. . . . . . . . . . . . . . . . 123
9
General information
General information
About this manual
This document contains general descriptions of the technical options, which may not always
be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be due to one of the
following reasons:
• The function is not configured for you or your telephone. Please contact your system
• Your communications platform does not feature this function. Please contact your ser-
This user guide is intended to help you familiarize yourself with Octophon and all of its functions. It contains important information on the safe and proper operation of your Octophon
phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone.
These instructions should be read and followed by every person installing, operating or programming an Octophon phone.
support representative.
vice personnel for information on how to upgrade.
For your own protection, please read the section dealing with safety in detail. Follow
the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
This user guide is designed to be simple and easy to understand, providing clear step-bystep instructions for operating your Octophon phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.
Service
The Telekom Service can only help you if you experience problems or defects with
the phone.
Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for
your country.
10
General information
Intended use
The Octophon phone was developed as a device for speech transmission and should be
placed on the desk or mounted on the wall. Any other use is regarded as unauthorized.
Telephone type
The phone name data can be found on the name plate on the base of the device; The exact
product name and serial number are specified here.
Specific details concerning your communications platform can be obtained from your service technician.
Please have this information ready when you contact our service department regarding
faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the microphone (front right)
should be kept clear. The optimum speakerphone distance is 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display to ensure you have a frontal view of the display while
eliminating light reflexes.
– Adjust the contrast as required Æ Page 110.
Multi-line telephone, executive/secretary functions
Your Octophon F615 TDM is a "multi-line telephone". This means that your service personnel
can configure multiple lines on your phone, which is not the case with single-line phones.
Each line is assigned an individual phone number which you can use to make and receive
calls.
The programmable sensor keys function as line keys on multi-line phones Æ Pag e 91 .
When using a multi-line phone to make and receive calls, certain particulars must be taken
into account Æ Page 92 ff.
The executive-secretary configuration is a special case. This is a multi-line telephone with
special features (e.g., "Ring Transfer" and "Accept call"), configured especially for executive/
secretary use Æ Page 90 ff.
Team functions
To increase the efficiency of telephony, your service personnel can configure various Team
functions such as pickup groups, hunt groups, and call distribution groups.
11
Getting to know your Octophon phone
Getting to know your Octophon phone
The following sections describe the most frequently used operating elements and the displays on your phone.
The user interface of your Octophon F615 TDM
1
2
3
5
6
1 You can make and receive calls as normal using the handset.
2The display permits intuitive operation of the phone Æ Pa ge 1 7.
5 Audio keys are also available, allowing you to optimally configure the audio features on
your telephone Æ Page 14 .
4 O mailbox key and N menu key.
5The keypad is provided for input of phone numbers/codes.
6 You operate the Æ Page 14 telephone with the navigation keys.
3The programmable sensor keyscan be assigned with functions (e. g. Disconnect)
Æ Page 59.
Properties of your Octophon F615 TDM
Display type LCD, 24 x 2 characters
Full-duplex speakerphone function
Wall mounting
4
7
;
;
12
Getting to know your Octophon phone
key module for Octophon F615
The key module is a key module attached to the side of the phone that provides an additional
18 illuminated, programmable sensor keys.
Like keys on the phone, these keys can be programmed and used according to your needs
Æ Pag e 15 .
You can only attach one key module to your Octophon F615 TDM.
13
Getting to know your Octophon phone
Keys
Audio keys
Key Function when key is pressed
Reduce volume and set contrast brighter Æ Page 110.
-
Turn speaker on/off (with red LED key) Æ Pag e 2 3.
n
Increase volume and set contrast darker Æ Page 110.
+
Mailbox key and Menu key
Key Function when key is pressed
Open mailbox (with red LED key) Æ Page 18.
O
Open Program/Service menu (with red LED key) Æ Page 20.
N
Navigation keys
These are used to manage most of your phone’s functions and display.
Key Function when key is pressed
Open the idle menu Æ Page 17 or browse back in the menu.
<
Perform action.
=
Open the idle menu Æ Page 17 or browse forward in the menu.
:
14
Getting to know your Octophon phone
Programmable function keys
Your Octophon F615 TDM has eight illuminated keys to which you can assign functions or
numbers.
Increase the number of programmable function keys by connecting a key module
Æ Pag e 13 .
Peter Fox
Destinations?
Depending on how they are programmed, you can use the keys as:
•Function keys Æ Pa ge 5 9
• Repdial/Direct station selection key Æ Pa ge 6 4
Each key can be programmed with one function.
The configuration of direct station selection keys must be activated by your service
personnel.
Direct station selection keys can be assigned an internal number from the
Octopus F900 network.
Press the key briefly to activate the programmed function or dial the stored number.
Hold the key to open the key programming menu Æ Page 59.
Your Octophon is delivered with label strips. Write functions or names in the white fields on
the label strips.
The status of a function is shown by the LED on the corresponding function key.
Meaning of LED displays on function keys
LED Meaning of function key
Off The function is deactivated.
S
[1]
Flashing
T
On The function is activated.
R
[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing
interval represents different statuses, which are described in detail in the corresponding sections of the manual.
The programmable sensor keys on multi-line phones function as trunk keys
Æ Pag e 9 1.
The function is in use.
15
Getting to know your Octophon phone
Keypad
In cases where text input is possible, you can use the keypad to input text, punctuation and
special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do
this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad twice.
To enter a digit in an alphanumerical input field, hold down the relevant key.
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g. 0700 PATTERN = 0700 - 7288376).
16
Getting to know your Octophon phone
Display
Your Octophon F615 TDM comes with a black-and-white LCD display. Adjust the contrast to
suit your needs Æ Pag e 1 10.
Idle mode
Your phone is in idle mode when there are no calls taking place or settings being made.
Example:
Time
13:15 MON 02.03.07
Date
220870 f
Open the idle menu
Own phone number
Idle menu
When in idle mode, press a key on the 3-way navigator Æ Page 14 to display the idle menu.
You can call up various functions here. The idle menu includes selected functions from the
Program/Service menu Æ Page 20.
The idle menu may contain the following entries:
• Caller list
• Forwarding on
•Lock phone
• Do not disturb on
• Advisory msg. on
•Ringer cutoff on
•Send message
• View sent message
• View callbacks
• Phonebook
•HF answerback on
•Suppress call ID
• Call waiting tone off
•DISA intern
[1]
[2]
[3]
[1] Must be activated by service personnel.
[2] Only appears when there are messages that the recipient has not yet viewed
[3] Only appears if callback requests are saved
17
Getting to know your Octophon phone
Mailbox
Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as IVM are displayed in this application in addition to messages received.
Messages
You can send short text messages to individual internal stations or groups.
In idle mode (Æ Page 17) the following signals alert you to the presence of new messages:
• O key LED lights up
• Display "Messages received".
Press the mailbox key O.
Example:
Message from: Coco, Chanel
Tex t? f
Caller ID
Func tion menu
Display message
For a description of how to edit the entries Æ Pa ge 7 8.
Voicemail
If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox
key will also light up to alert you to any messages that have arrived.
An appropriate message also appears on the display (for instance, in Entry Voice Mail: "X
new messages").
To play back your voicemail, follow the instructions on the display.
18
Getting to know your Octophon phone
Caller list
If you are unable to accept an external or internal call, the call attempt is stored in the caller
list.
Answered calls can also be saved (contact your service personnel).
Your telephone stores up to ten calls in chronological order. Each call is assigned a time
stamp. T he mo st re cent entr y no t yet answ ered in the list is displayed first. Multiple calls from
the same caller do not automatically generate new entries in the caller list. Instead, only the
most recent time stamp for this caller is updated and its number incremented.
The caller list is automatically displayed Æ Page 17 in the idle menu Æ Pag e 3 9.
Callers with suppressed numbers cannot be saved in the call log.
Information is displayed regarding the caller and the time at which the call was placed.
Example:
Caller ID
10168 PETER
Busy 21.02. 16:25 f
Function menu
Time
Date
L
For a description of how to edit the call logs Æ Pa ge 3 9.
Telephone status during a call
attempt
19
Getting to know your Octophon phone
Program/Service menu
Use the N menu key to reach the Program/Service menu for your communication system.
The menu key LED remains red as long as you are in this menu.
Example:
Program/Service:
*7=Use speed dialing? f
A double arrow next to an entry indicates the availability of additional options for this entry.
The menu structure comprises several levels. The first line in this structure shows the menu
currently selected while the second line shows an option from this menu.
Menu title
Further entries are available
Menu option
20
Step by Step
Basic functions
Basic functions
Please read the introductory chapter "Getting to know your
Octophon F615 phone" Æ Pag e 1 2 carefully before performing any of the steps described here on your phone.
Answering a call
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).
• When you receive an external call, your telephone rings twice in
rapid succession every four seconds (dual-tone sequence).
• When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds
(triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every six seconds.
Your service personnel can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.
The number or the name of the caller appears on the display.
Answering a call via the handset
The phone is ringing. The caller appears on the screen.
^ Lift the handset.
+ or - Raise or lower the volume. Keep pressing the key until the desired vol-
ume is set.
21
Basic functions
Step by Step
Answering a call via the loudspeaker (speakerphone mode)
Suggestions for using speakerphone mode:
• Tell the other party that you are using speakerphone mode.
• The speakerphone works bests at a low receiving volume.
• The ideal distance between the user and the telephone set in
speakerphone mode is about 50 cm (approx. 20 inches).
The phone rings. The caller appears on the screen.
n Press the key shown. The LED lights up.
if nec.
+ or - Raise or lower the volume. Keep pressing the key until the desired vol-
ume is set.
Ending a call
n Press the key shown. The LED goes out.
22
Step by Step
Basic functions
Switching to speakerphone mode
Prerequisite: You are conducting a call via the handset.
n\ Hold down the key and replace the handset. Then release the key.
if nec. + or - Set the call volume. Keep pressing the key until the desired volume is
set.
U.S. mode
If the country setting is set to U.S. (ask the service personnel), you do
not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.
n Press the key shown.
] Replace the handset. Proceed with your call.
if nec.
+ or - Set the call volume. Keep pressing the key until the desired volume is
set.
Switching to the handset
Prerequisite: You a re e ngag ed i n a c all in speakerphone mode.
^ and [ Lift the handset. Proceed with your call.
Open listening in the room during a call
You can let other people in the room join in on the call. Let the other
party know that you have turned on the speaker.
Prerequisite: You are conducting a call via the handset.
Activating
n Press the key shown. The LED lights up.
Deactivating
n Press the key shown. The LED goes out.
23
Basic functions
Step by Step
Making calls
Off-hook dialing
^ Lift the handset.
j Internal calls: Enter the station number.
External calls: Enter the external code and the station number.
The called party does not answer or is busy:
\ Replace the handset.
On-hook dialing
j internal: Enter the station number.
External calls: Enter the external code and the station number.
Your system may also be programmed so that you have to
press the Internal key before you dial an internal number.
To call an external party, you have to enter an external code
before dialing the party’s telephone number (Prime Line is
not active; contact your service personnel).
The other party answers with speaker:
^ Lift the handset.
or On-hook dialing: Speakerphone mode.
The called party does not answer or is busy:
n Press the key shown. The LED goes out.
Dialing with DDS keys
Prerequisite: You have saved a number on a DDS key Æ Pag e 6 4.
S Press the key with a saved number.
If the number is saved on the second layer, press the shift key first.
You can press the DDS key during a call and automatically
initiate a callbackÆ Page 27.
24
Step by Step
Next?
Basic functions
Redialing a number
The last three external telephone numbers dialed are stored automatically.
If this feature is configured (contact your service personnel),
account codes entered are also saved Æ Pa ge 6 8.
You can redial them simply by pressing a key.
Displaying and dialing saved station numbers
Prerequisite: The "Redial" key is configured.
S Press the "Redial" key to dial the last number dialed.
Press the key twice to dial the next to the last number dialed.
Press the key three times to dial the third-to-the-last number dialed.
or
Keep confirming until the phone number you want appears.
Call?
Select and confirm the option shown.
Ending a call
n Press the lit key.
or
\ Replace the handset.
25
Basic functions
Step by Step
Reject calls
You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel).
Prerequisite: The "Disconnect" key is configured. The phone rings.
The caller appears on the screen.
S Press the "Disconnect" key.
If a call cannot be rejected, your telephone will continue to ring. The
message "currently not possible" is displayed (e. g. in the case of recalls).
Turning the microphone on and off
To prevent the other party from listening in while you consult with
someone in your office, you can temporarily switch off the handset
microphone or the handsfree microphone. You can also switch on
the handsfree microphone to answer an announcement via the telephone speaker (speaker call, Æ Pa ge 3 5).
Prerequisite: A connection is set up, the microphone is activated. The
"Microphone" key is configured
S Press the "Microphone" key. The microphone is deactivated.
or
R Press the illuminated "Microphone" key. The microphone is activated.
26
Step by Step
Consult?
Return to held call?
Quit and return?
Basic functions
Calling a second party (consultation)
You can call a second party while a call is in progress. The first party
is placed on hold.
Confirm the option shown.
j Call the second party.
Return to the first party:
Confirm,
or
select and confirm the option shown
Switching to the held party (alternating)
Alternate?
Conference?
Leave conference?
Select and confirm the option shown.
Combine the calling parties into a three-par ty conference
Select and confirm the option shown.
Allowing call partners to continue a conference after you exit
Select and confirm the option shown.
For more information on conferences, see Æ Pa ge 5 1.
27
Basic functions
Step by Step
Consult?
Transfer?
Transferring a call
If the person you are speaking to wants to talk to another colleague
of yours, you can transfer the call that colleague.
Confirm the option shown.
j Enter the number of the party to which you want to transfer the call.
[ Announce the call, if necessary.
\ Replace the handset.
or
Select and confirm the option shown
1
.
[1] ”Differing display view in a Octopus F900 environment” Æ Page 114
28
Step by Step
Forwarding on?
Basic functions
Call forwarding
Using variable call forwarding
You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.)
When call forwarding is active, a special dial tone sounds
when you lift the handset.
If DID DTMF is active (contact your service personnel), you
can also forward calls to this destination.
Destinations: Fax = 870, DID = 871, Fax-DID = 872.
If you are a call forwarding destination, your display will show
the number or the name of the originator on the upper line
and that of the caller on the lower line.
Special features must be taken into consideration if your telephone operates with IP-Netpackage (system networking via
PC network) Æ Page 105!
S If configured: Press the "Call forwarding" key.
or
: Open the idle menu Æ Pa ge 17.
Select and confirm the option shown.
1=all calls?
2=external calls only?
3=internal calls only?
Save?
Forwarding off
Confirm,
or
select and confirm the option shown,
or
select and confirm the option shown
j Enter the destination number.
Confirm the option shown.
Deactivating call forwarding
r Press the key.
or
Select and confirm the option shown.
29
Basic functions
Step by Step
*495=CFNR on?
Save?
#495=CFNR off?
Using call forwarding no reply (CFNR)
Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone.
N Press the key shown.
Select and confirm the option shown.
j Enter the destination number.
• Enter the internal station number for internal destinations
• Enter the external code and the external station number for external destinations
Confirm the option shown.
Deactivating call forwarding no reply
N Press the key shown.
Select and confirm the option shown.
Delete?
End
30
Confirm the option shown.
or
Select and confirm to deactivate but not delete the forwarding destination.
If CFNR is activated "CFNR to: ..." appears briefly on the display after you hang up.
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