Open Mesh OM5P-AC User Manual
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User!Guide:!
Open!Mesh!OM5P-AC!
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Version!1.0!
Table of Contents
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1. Creating!a!CloudTrax!Network!..................................................................................................!3!
2. Configuring!a!CloudTrax!network!............................................................................................!10!
3. Monitoring,!Management!and!Troubleshooting!.....................................................................!16!
4. Additional!Resources!...............................................................................................................!18!
5. Product!Specifications!.............................................................................................................!19!
6. Appendix!A:!FCC!Statement!....................................................................................................!20!
7. Appendix!B:!IC!Statement!.......................................................................................................!21!
8. Appendix!C:!CE!Statements!.....................................................................................................!22!
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Creating a CloudTrax network
Overview: what we’re doing
This guide is intended to help you set up your first cloud-managed wireless mesh network
with CloudTrax. CloudTrax is a free cloud-based network controller that makes it easy for anyone
to build, manage, and monitor wireless networks from anywhere in the world.
This guide will assist you in setting up a new network on the CloudTrax web application. For
easier, faster setup, use the CloudTrax for iOS or CloudTrax for Android apps. No matter which
version you start with, you can switch between the web and mobile apps seamlessly.
Here’s what’s about to happen:
1. We’ll create a master login on CloudTrax.com that will allow you to build, manage and
monitor multiple networks in one place.
2. We’ll create a new network on CloudTrax.
3. We’ll add access points to the network.
4. We’ll physically install the access points.
5. We’ll do some basic network configuration.
This guide is not intended to cover every aspect of CloudTrax. To learn more about planning your
network, view the Cloudtrax Network Planning Guide.
What you’ll need
To set up your network, you’ll need the following:
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1. One or more CloudTrax-compatible wireless devices, such as the OM2P or MR1750.
2. An Internet connection with at least one Ethernet port available on your modem or router,
and one Ethernet cable.
3. A computer with a browser pointed to www.cloudtrax.com, or an iOS or Android device
running the CloudTrax app.
Terminology
We’ll make this process as easy and nontechnical as possible. Here are a few key words that will
help.
Network: A group of computers or devices that can talk to each other (in our case, wirelessly).
Gateway: A CloudTrax-compatible router that is connected to the Internet (usually through a DSL,
cable, or LAN connection).
Repeater: A CloudTrax-compatible router that is not connected to the Internet that repeats the
signals from local computers and other access points to the gateway.
Access point: A generic name for an CloudTrax-compatible router/access point which can be
either a Gateway or a Repeater. You may also see these called "Nodes."
All CloudTrax devices configure themselves: they become gateways or repeaters depending on if
they are connected to the Internet or not.
Step 1: Create a Master Login
The first time you use CloudTrax, you need to create a Master Login. This account will be your
login for all networks you create.
From CloudTrax.com, click the “Create account” link just below the login fields. You’ll see a page
similar to the one below.
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Fill in the following information:
First Name: We’ll use this to address you in email correspondence.
Username: This is your master login you will use to access ALL networks you create. It allows you
to login once and edit/view all your networks. It MUST be different from your network name(s)
which you will create in a second step. You may want to use your company name here.
Email: You’ll receive an email at this address asking you to verify this master login to continue.
Password: This is your master administrator password. It can be used with the above login name
to access all of your networks. Make this password different from the individual network
passwords you’ll create later.
When finished, click “Create/Edit” to save your account settings. In a few moments, you’ll
receive an email asking you to confirm the account you just created. Just click on the “Verify
Account” link to create your new CloudTrax Master Login.
Step 2: Create a new network
You’ll automatically be taken to a page, similar to the one below, to create your first network.
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Fill in the following information:
Network name: This is the name you want to give this specific network. You will use this name to
make changes to the network, display reports, etc.
Password: This is the password for local administrators and should be different from your master
account login. This limits access and prevents users from making changes to your network.
Email: Enter your email address or the address of a local administrator to contact. We will never
share this with others.
Network Location: Enter a street address for the first access point. To add access points, you will
be shown a map that you click on to place access points. By entering an address here, you will be
centered on the correct location for your network.
Email for Notifications: Enter the email addresses, separated by spaces, for all people you’d like
to receive “outage” notifications. These are sent hourly.
When finished, click “Create” to save your new network settings.
Step 3: Add access points to your network
It’s time to let CloudTrax know which access points you want to include in the network. Adding
them to CloudTrax will allow you to manage and monitor the access points from anywhere.
Navigate to the Manage > Access Points screen.
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There are three options to add access points to your network: click the "Add New" button to add
access points one at a time by clicking on a map, or use the down arrow to the right of that to add
access points in bulk.
If you add access points the default way, you’ll be taken to the Map tab of the Access Points page.
A Google map, centered on the address you entered when you created the network, will show a
popup to enter your first access point. You can often (depending on location) click the “Satellite”
view button and zoom in for a closer look.
Fill in the following information:
Name: Enter a name for this access point. This name is used to reference its location and will be
displayed in reports. It does not affect users.
MAC address: A MAC address is a sequence of 12 numbers and the letters A-F often separated by
colons (Eg: 00:02:6F:8A:B2:6E). This can be found on a label on the bottom of the router and on
the side of the product box.
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Description: You can enter optional descriptive text that will be shown on the reports. This is
typically used to keep notes on where the access point is installed, etc.
Click “Add” and repeat the process for each additional access point.
If you need to add a large number of access points, you may want to add them in bulk. You can do
so two ways: by entering the MAC addresses in a text field (one per line), or by uploading a list of
access points (along with optional name, location, channel overrides, etc.) in a CSV file.
For both of these options, your access points will be added to the map based on your network
location (similar to how the CloudTrax iOS and Android apps add access points). You can reposition
these access points on the map after adding them.
When adding by CSV, the CSV file must be in a specific format. You can download a sample CSV
file here.
Step 4: Install the access points
Once your access points are added to CloudTrax, it’s time to install them. If you're using an
enclosure, video installation guides are available here.
First, connect your Gateway unit to the Internet with an Ethernet cable. This can be plugged in
directly to your high-speed modem (if it has a single Ethernet port, power cycle it first), or it can
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be fed from a router or switch. If it can get an Internet connection through the cable, it’ll connect
to CloudTrax. Once the Ethernet cable is plugged in, connect power.
The Ethernet cable (PoE device) must be connected only to PoE networks that is SELV circuit and
without routing to the outside plant.
Next, plug in additional access points as either gateways (connected to Ethernet) or repeaters,
connected only to power.
When mounting Open Mesh access points directly onto a wall, use a minimum 30 mm screw length.
To ensure strong, consistent signal coverage, follow these guidelines:
1. Place your gateway in the center of the network. For most devices, every time data is
transmitted over one repeater hop, it loses half its speed. A central gateway minimizes the
number of hops required.
2. Never go through more than three to four walls or floors.
3. Never go more than 50-150 feet (depending on building materials) between access points.
4. Install no more than about five repeaters to every one gateway.
Once all access points are plugged in, you should see them turn green on the CloudTrax Network
Status page in about 5 to 15 minutes. For more detailed information on planning and optimizing
your network, see the Network Planning Guide.
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