Opengear ACM5004-GS Quick Start Manual

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ACM5000-GS Quick Start (520066-Rev 1.0) Page 1
ACM5004-GS
Quick Start Guide
User Manual
on the CDROM.
Step1 Check kit contents
ACM5004-GS
& mounting tab
3G antenna, cable & mounting tab
UTP cables & straight (319014) &
crossover (319015) DB9F-RJ45S
Quick Start & CDROM
12VDC
power pack
Ensure you have the correct model. The ACM5004-GS works with Sprint.
Step 2 Configure the hardware
Attach rubber feet to base. Also attach the mounting tab and 3G antenna Slide the appropriate AC socket adapter into the power pack and plug it into the
AC mains. Connect the DC power cable to the PWR socket. Use the provided DC Power barrel connector lock tab to securely keep the power connector attached
Note:
The -SDC models have an external DC-DC power converter (input
voltage +/- 36V DC to 72V DC. The converter power cable/connector plugs into the PWR socket on the ACM5000
Connect the Ethernet port (LAN USB1) to your network. Plug your serial console
devices in to the Serial Ports. The RJ45 sockets on the ACM5004-GS use the standard Cisco console pin-out
Screw the antenna on to the MAIN SMA antenna connector.
Note:
If you ordered a second antenna for receive diversity (Part# 569006 and cable
449041) screw this on to the AUX antenna connector
Step 3 ACM5004-GS initial set up
The default IP Address is
192.168.0.1
(subnet mask
255.255.255.0
). With a web browser
on any computer that is network connected to the ACM5004-GS:
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ACM5000-GS Quick Start (520066-Rev 1.0) Page 2
Enter https://192.168.0.1 into the address bar
Note:
The LAN connected computer must have an IP address in the same network range
(192.168.0.xxx) as the
ACM5004-GS
. If this is not convenient, you can use the ARP Ping command to set the IP address. Refer to the User Manual or online FAQ for details. The
ACM5004-GS
also has DHCP enabled by default, so it will automatically accept any network IP address assigned by any DHCP server on your network. It will then respond at both 192.168.0.1 and its DHCP address.
Log in using the default system user name,
root,
and the password,
default.
A
Welcome screen listing the basic configuration steps is displayed
It is recommended that you set up a new Administrator user (in the
admin
group with full access privileges) and login as this new user for all ongoing administration functions (rather than continuing as root).
Select System: Administration. Enter and confirm a new System Password
and click Apply
To assign your ACM5004-GS a static IP address or to permanently enable DHCP
on the primary Ethernet network, select System: IP then Network Interface and check DHCP or Static for Configuration Method. Leave the Failover Interface set to
None
To configure the ACM5004-GS remote management gateway features:
Configure the serial port settings and enable the desired protocols and logging
levels via Serial & Network: Serial Port.
You may also enable SSH tunneled access through the ACM5004-GS to locally
networked devices (
hosts
) using Serial & Network: Network Hosts
Configure user access to serial ports via Serial & Network: Users & Groups
Step 4 Activate the cellular modem
Contact Sprint and give them the ESN - Electronic Serial Number for your
ACM5004-GS (located on the Serial Label, also shown on Status: Statistics: Cellular under Hardware Information). Select your data plan and Sprint will send you an email with your MSL, MDN and MSID numbers. Reply to activate your cellular modem.
At this point the modem is
good to go
Note:
Obtaining a Public Static IP Address Sprint provides an option that can be
added on to certain plans which will allocate a publicly reachable IP Address. If you plan to access your ACM5004-GS from a remote location without the use of an outbound VPN, then you will need this feature. To add this to your Data/Voice+Data Plan you will need to request a Standard Static IP or a Reserved Static IP Address be added to you line. An additional monthly fee will apply. For more information visit: http://sprint.com.
Step 5 Connect using Always On OoB access
To set up an Always On Out-of-Band cellular connection:
Select the Internal Cellular Modem tab on the System: Dial menu
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ACM5000-GS Quick Start (520066-Rev 1.0) Page 3
Select Enable and either leave Phone Number blank or set it to #777 Click Apply to enable your Always On Out-of-Band connection. The
Internal Cellular Modem will now connect to Sprint's 3G network
You can view the current status of your Internal Cellular Modem at any time by
navigating to the Cellular page on Status: Statistics:
Verify the
Connection Status
in the Statistics - Failover& Out-of-Band tab is
shown as
Connected
. You can also check your allocated
IP address
You can measure the received signal strength
RSSI
from the Cellular Statistics page on the Status: Statistics screen. -99 dbm to –90 dbm = Weak Coverage, -89 dbm to – 70 dbm = Medium, -69 dbm or greater = Strong. For advanced detail and logging you can examine Status: Syslog
Note:
You can also see the connection status from the WWAN LED. OFF is shown when in reset mode or not powered. When powered, it will go ON and while searching for service it will flash off briefly every 5sec. Once a radio connection has been established with your cellular carrier (ie, after an APN has been properly configured) the WWAN LED will blink at a rate proportional to traffic signal strength detected i.e. OFF =Low, Blinking Slow = Low to Medium Blinking Fast = Medium to High and ON=Strong
Once the cellular modem has connected to the Sprint network, you can directly access your ACM5004-GS remotely. To do this your ACM5004-GS needs to have a Public IP address (and the remote access path must not have SSH firewalled).
If you obtained a Sprint Static IP with your data plan, your ACM5504-GS will be
assigned the same IP address each time it authenticates and accesses the Internet. So you can now try accessing the ACM5004-GS using the Static Public IP Address provided by Sprint. However, by default, only HTTPS and SSH access is enabled on the OoB connection. So you can browse to the ACM5004-GS, but you cannot
ping
it
If you have a dynamic Public IP address plan, then a DDNS service will need to
be configured. Once this is done, you can then also try accessing the ACM5004­GS using the allocated domain name. Alternately for an inbound OoB connection you could use Call Home with a Lighthouse or set up a VPN connection
Note:
Some carriers data plans only provides dynamic Private IP address assignments. Such IP addresses are not directly visible across the Internet and the Failover & Out-of-Band tab on the Status: Statistics page, will show your carrier allocated a Private IP Address (i.e. in the range 10.0.x.x, 172.16.x.x or 192.168.x.x) and Call Home or VPN is required
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Step 6 Enable cellular router features
In the default OoB access mode, the connection to the carrier cellular network is always on, awaiting any incoming access to the ACM5004-GS itself or attached serial consoles. The ACM5004-GS also provides cellular routing (disabled by default) whereby IP traffic is selectively routed between the cellular connected network and the local Ethernet network (LAN). To enable routing:
Select the Forwarding &Masquerading tab on System: Firewall
Network Forwarding
allows devices on the local private LAN to IP connect through to the public network. To enable, check Dialout/Cellular to be enabled as the
Destination Network
for the Network Interface
Source Network
IP Masquerading
allows devices on the LAN to hide behind and share the one public IP address when cellular connecting to the public network. To enable check Enable IP Masquerading (SNAT) on Dialout/Cellular
Configure Port Forwarding and set Port Rules so external users can
selectively initiate connections to the masqueraded devices on the LAN
Set the Service Access rules for routed connections to the ACM5004-GS itself Configure the devices on the LAN with new
Gateway
and
DNS
settings
Step 7 Other modes and functions
In this default out of band access mode, the connection to the carrier cellular network is always on. An alternative is failover mode. This will tell the internal cellular connection to remain idle in a low power state. Only when primary and secondary probes are not successful will it connect to the cellular carrier (refer to the User Manual)
The ACM5004-GS also offers many more advanced functions including an
Alerts & Logging
facility, management of third party UPSs with
Manage: Power, Serial Port Cascading
,
Authentication, Trusted Networks, Secure Tunneling, Distributed Monitoring, Custom Scripting
and a
Command Line
interface. Refer to the
User Manual
on the CDROM.
Please register your product to activate the warranty and to automatically receive advice of future firmware updates. Go to:
http://opengear.com/product-registration.html
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