OpenEye OE4 R-Series User Manual

RADIUS Video Management System

Hardware Manual

R-Series

OE4-RAD3U4PT
OE4-RAD3U2PT
OE4-RADT4PT
OE4-RADT2PT

www.openeye.net

2

OpenEye® R-Series Video Management System
Hardware Manual

Manual Edition 30233AA – DECEMBER 2010

©2000-2010, OPENEYE
All Rights Reserved

No part of this document may be reproduced by any means, electronic or mechanical, for any purpose, except as
expressed in the Software License Agreement. OPENEYE shall not be liable f or technical or editorial errors or
omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is provided “as is” without warra nty of any kind. The entire risk arising out of the
use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential,
incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business
profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of
such damages or whether in an action, contract or tort, including negligence.

This software and documentation ar e c opyrighted. All other rights, including ownership of the software, are reserved
to OPENEYE. OPENEYE, OpenEye, HDD R, and High Definition Digital Recorder are registered trademarks of
OPENEYE in the United States and els ewhere; Windows, and Windows XP Embedded are registered trademarks of
Microsoft Corporation. All other br and and product names are trademarks or registered trademarks of the respective
owners.

The following words and symbols mark s pecial messages throughout t hi s guide:

Note Text set off in this manner indicates i nformation that is necessary for proper operation of the

product.

Tip Text set off in this manner indicates information that may be helpful.

Caution Text set off in this manner indicates that failure to follow directions coul d r esult in damage

to equipment or loss of information.

OPENEYE
Liberty Lake, WA ● U.S.A.

30233AA 3

IMPORTANT SAFEGUARDS

1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and

follow all the operating and other instruction

2. Power Sources – This product should b e operated only from the type of power sourc e indicated on
the label. If not sure of the type of power supply to your home or business, cons ult product dealer
or local power company

3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable
operation of the product and to protect it from overheating, and these openin gs must not be
blocked or covered. The product should not be placed in a built-in insta l lation such as a bookcase
or rack unless proper ventilation is pr ovided or the manufacturer’s inst r uctions have been adhered
to.

4. Heat – The product should be situated away from heat sources such as radiator s, heat registers,
stoves, or other products that produce heat.

5. Water and Moisture – Do not use this product near water. Do not exceed the humidity
specifications for the product as detailed in the Appendix section in this manual

6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.

7. Power Cord Protection – Power-supply cords should be routed so that they are not likely to be
walked on or pinched by items placed against them, paying particular attention to cords at plugs,
convenience receptacles, and the point where they exit from the product.

8. Overloading – Do not overload wall outlets, extension cords, or i ntegral convenience receptacles
as this can result in a risk of fire or electri cal shock.

9. Lightning – For added protection for this product during stor m, or when it is left unattended and
unused for long periods, unplug it from the wall outlet. This will prev ent damage to the product due
to lightning and power line surges.

10. Object and Liquid Entry Points – Never insert foreign objects into the recorder, other than the
media types approved by OpenEye, as they may touch dangerous voltage point s or short-out parts
that could result in a fire or electric al s hock. Never spill liquid of any kind o n the product.

11. Accessories – Do not place this produc t on an unstable cart, stand, tripod, bracket, or table. The
product may fall, causing serious personal injury and serious damage to the product.

12. Disc Tray – Keep fingers well clear of t he disc tray as it is closing. Neglecting to do so may cause
serious personal injury.

13. Burden – Do not place a heavy object on or step on the product. The object may fall, causing
serious personal injury and serious damage to the product.

14. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may
cause serious personal injury and product malfunction.

15. Damage Requiring Service – Unplug the unit from the outlet and refer servic i ng to qualified
service personnel under the following conditions:

• When the power-supply cord or plug is damaged.

• If liquid has been spilled, or objects have fallen into the unit.

• If the unit has been exposed to rain or water.

• If the unit does not operate normally b y f ollowing the operating instructions. Adjust only those

controls that are covered by the operat ing instructions as an improper adjus tment of other
controls may result in damage and will often require extensive work by a qualified technician to
restore the unit to its normal operat ion.

• If the unit has been dropped or the enclosure has been damaged.

• When the unit exhibits a distinct change in performance – this indicates a need for service.

16. Servicing – Do not attempt to service this product as opening or removing covers may expose the
user to dangerous voltage or other haz ar ds. Refer all servicing to qualified personnel.

4

17. Replacement Parts – When replacement parts are required, be sure the service technician has
used replacement parts specified by the manufacturer or have the same characteristics as the
original part. Unauthorized substitutions may result in fire, electric s hock or other hazards.

18. Safety Check – Upon completion of any service or repairs to this unit, ask the s ervice technician to
perform safety checks to determine that the unit is in proper operating condition.

NOTES ON HANDLING

Please retain the original shipping carton and/or packing materials supplied with this product. To ensure
the integrity of this product when s hipping or moving, repackage the unit as it was originally received
from the manufacturer.

Do not use volatile liquids, such as aer osol spray, near this product. Do no t leave rubber or plastic
objects in contact with this product for extended periods of time. Rubber or plastic objects left in contact
with this product for extended perio ds of time will leave marks on the finish.

The top and rear panels of the unit may become warm after long periods of use. T hi s i s not a
malfunction.

NOTES ON LOCATING

Place this unit on a level surface. Do not us e it on a shaky or unstable surface such as a wobbling table
or inclined stand.

If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound
may be distorted. If this happens, place the recorder away from the TV , radio, or VCR.

NOTES ON CLEANING

Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to

wipe it dry. Do not use any type of solvent, such as thinner and benzene, as the y may damage the
surface of the recorder.

If using a chemical saturated cloth t o clean the unit, follow that product’s instructions.

NOTES ON MAINTENANCE

This recorder is designed to last for long periods of time. To keep the recorder always operational we
recommend regular inspection maint enance (cleaning parts or replacement). For details, contact the
nearest dealer.

30233AA 5

NOTES ON MOISTURE CONDENSATION

Moisture condensation damages the recorder. Read the following information carefully.
Moisture condensation occurs during the following cases:

• When this product is brought directly from a cool location to a warm location.

• When this product is moved to a hot and humid location from a cool location.

• When this product is moved to a cool and humid location from a warm location.

• When this product is used in a room where the temperature fluctuates.

• When this product is used near an air-c onditioning unit vent

• When this product is used in a humid location.

Do not use the recorder when moisture condensation may occur.

If the recorder is used in such a situation, it m ay damage discs and internal parts. Rem ov e any CD
discs, connect the power cord of the recorder to the wall outlet, turn on t he recorder, and leave it for two
to three hours. After two to three hours, the recorder will warm up and evapor ate any moisture. Keep
the recorder connected to the wall a nd moisture will seldom occur.

WARNING

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE.

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

RACK MOUNT INSTRUCTIONS

Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating

ambient temperature of the rack envir onment may be greater than room ambie nt. Therefore,
consideration should be given to ins talling the equipment in an environment compatible with the
maximum ambient temperature (Tma) specified by the manufacturer.

Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow
required for safe operation of the equipment is not compromised.

Mechanical Loading – Mounting of the equipment in the rack should be suc h that a hazardous
condition is not achieved due to unev en mechanical loading.

Circuit Overloading – Consideration should be given to the connection of the equipment to the supply
circuit and the effect that overloading of the circuits might have on over current protection and supply
wiring. Appropriate considerat ion of equipment nameplate ratings should be used when addressing this
concern.

Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should
be given to supply connections ot her than direct connections to the branch circuit (e.g. use of power
strips).

6

Standard Warranty

OpenEye warrants all new produc ts to be free from defects in workma nship and materi al under normal
use for a period of two years after the date of purchase. A ny defective product that falls under this
warranty will, at OpenEye's disc retion, be repaired or replaced at no ad ditional charge. OpenEye may
elect to replace defective product s with ne w or factory reco nditioned pr oducts of equal or greater value.
Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered
under this warranty.

Exceptions to this are listed below:

• Three Years on all Digital Recorders

• Three years on all fixed cameras

All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and r epai r s for 90 days from the

date of OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by

OpenEye express and implied, including without limitation the warranties of merchantability and fitness
for a particular purpose. Under no circumstances will OpenEye be liable for any consequential,
incidental, special or exempla ry damages arising out of or connected with the sale, delivery, use or
performance of the product, even if OpenEye is apprised of the likelihood of such damages occurring. In
no event shall OpenEye liability exceed the purchase price of the product.

This warranty gives you specific legal rights and you may also have other rights which vary from state to
state or country to country.

*Requires corresponding security deposit. Advanced Replacement limited to components only outside
of the USA and Canada.

For the most up to date information visit www.openeye.net

30233AA 7

TABLE OF CONTENTS

Table of Contents .................................................................................................................................................... 8

Introduction ............................................................................................................................................................. 9

Product Description ........................................................................................................................... 9

Features ............................................................................................................................................ 9

Controls and Connections ................................................................................................................................... 10

Front Panel Controls and LEDs ....................................................................................................... 10

Front Panel ............................................................................................................................... 10

Rear Panel Connectors ................................................................................................................... 11

R3 Rear Panel .......................................................................................................................... 11

RT Rear Panel .......................................................................................................................... 12

Getting Started ...................................................................................................................................................... 13

Identifying Included Components .................................................................................................... 13

Keyboard Setup ............................................................................................................................... 14

Mouse Setup ................................................................................................................................... 14

Monitor Setup .................................................................................................................................. 15

Power Setup .................................................................................................................................... 15

Technical Specifications ...................................................................................................................................... 16

R-Series .......................................................................................................................................... 16

8

INTRODUCTION

PRODUCT DESCRIPTION

The OpenEye R-Series Video Management system is manufactured to provide optimized performance
and usability. Built for network and hybrid video environments, the R-Series is designed to support the
highly-intensive requirements of mega-pixel, multi-compression installations.

The Radius system also improves user productivity and maximizes central management capabilities by
providing support for multi-display environments.

FEATURES

The R-Series includes the following features:

• Optimized and designed for Microsof t® Windows 7

• Dual or Quad DVI/HDMI video display

• GigaBit Network Connection

• Two eSATA ports for easy backup to an external device

30233AA 9

CONTROLS AND CONNECTIONS

DVD±RW Drive

Power Switch

Power LED

Hard Drive Activity LED

FRONT PANEL CONTROLS AND LEDS

The front panel of the system contains the devices that will be commonly used for data removal,
retrieval, and backup.

Front Panel

USB Ports

Cooling Fan Intakes

10

AC Power Connector

Fire Wire

HDMI Port

eSATA

USB Ports
DVI Output

Display Port

5.1 Surround
Optical Audio

REAR PANEL CONNECTORS

The rear panel of the recorder contains the connectors used to attach cameras, sensors, and relays to
the recorder. Below are diagrams that outline the location and description of each connector:

3U Rear Panel

Sound

Network Port

Cooling Fan

• Line In – line level

• Speaker Out

• Microphone In

30233AA 11

A

A

Tower Rear Panel

C Power Connector

Fire Wire

eSAT

 Microphone In
 Speaker Out
 Line In – line level

USB Ports

Optical Audio

DVI Output

Cooling Fan

Network Port

5.1 Surround Sound

Display Port

HDMI Port

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GETTING STARTED

IDENTIFYING INCLUDED COMPONENTS

OpenEye recorders come with a m ous e, keyboard and selected software and c ables. Identify the
following components to make sure everything has been properly included with the new recorder. If any
of the following items are missing, c ontact the dealer to arrange a replacement .

Case Key (R3 only) Mouse Keyboard

Repair Disc/ Software Disc Power Cable DVI to VGA adapter x4

30233AA 13

Scroll Button / Third Button

Left Button

KEYBOARD SETUP

To attach the keyboard to the recorder, plug the end of the Keyboard into the keyboard PS/2 Port
located on the back of the machine. The keyboard PS/2 Port can be identified b y t he purple color. Refer
to the Rear Panel Connectors diagram for more information.

MOUSE SETUP

To attach the mouse to the recorder, pl ug the end of the mouse into the mouse PS/2 Por t located on the
back of the machine. The mouse PS/2 Port can be identified by the green color.

The mouse uses a cursor called a pointer . Pointers come in many different s hapes but are most
commonly shaped like an arrow.

The mouse has two buttons: a left button and a right button. Quickly pressi ng and releasing one of
these buttons is called clicking. Sometimes you will need to double-click – or click the same button twice
quickly.

In this manual:

Click means to position the mouse cursor over an it em and to single click the left button.
Right click means to position the mouse cursor over an item and to single click the right button.
Double-click means to position the mouse cursor over an item and to click the left button t wice.
Select means to position the mouse cursor over a radio button, checkbox, or l ist item and click on it.

The scroll wheel in between the two buttons is used f or added navigation functionality. By moving the
wheel with index finger (scrolling), quickly move through multiple pages, lines, or windows. The wheel
may also function as a third button allowing the user to quickly click or double-click an icon or a selected
item

14

Right Button

MONITOR SETUP

The recorder has the following connections available to attach a monitor .

You can connect up to two monitors on eac h video card for a maximum of four monitors.
Attach the monitor or monitors to t he rear of the recorder using the cable supplied by the monitor

manufacturer. Refer to the monitor manual for detailed information on how to setup and use it.

Note The recommended resolut ion of the connected monitor is 1280x 1024 or 1680x1050.

POWER SETUP

WARNING:
To reduce the risk of electrical shoc k or damage to the equipment:

Do not disable the power grounding plug.
The grounding plug is an important s afety feature.

If the electrical plug you are using does not have a ground plug receptacle
contact a licensed electrician to have it replaced with a grounded electrical
outlet.

Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.

Disconnect the power from the computer by unplugging the power cord either
from the electrical outlet or the computer.

DVI Output

HDMI Output

To Digital Display
or use included adapter to connect t o S VGA monitor

To Digital Display

30233AA 15

TECHNICAL SPECIFICATIONS

R-SERIES

Model

CPU/Processor
Video Outputs

Memory
Power
Network
Backup
Operating System
Storage (Size)
Dimensions R3 (3U)

RT (Tower)

Warranty

OE4-RAD3U2PT
OE4-RADT2PT

®

Quad Core™ i7 Processor (8 Threads, 8M C ac he, 3.06 GHz)

Intel
2 x DVI (SVGA w/adapter)

1 X HDMI
4GB DDR3 Memory
520W Power Supply
Gigabit LAN (10/100/1000 Mbits/sec)
DVD±RW, Network, 12x USB, 1x IEEE 1394a (FireWire), 2x eSATA 3Gb/s

®

Microsoft
1TB

5.8”H x 17.25”W x 19.5”D (148mm H x 438m m W x 495mmD )

17.0" H x 8.51" W x 18.7" D (430 mm H x 216 mm W x 475 m m D)
2 Years / 1 Year Advance Replacement

Windows® 7 Professional 64-Bit

OE4-RAD3U4PT
OE4-RADT4PT

4 x DVI (SVGA w/adapter)
2 X HDMI

16

www.openeye.net
1-888-542-1103

© 2010 OpenEye

All rights reserved. No part of thi s publication may be reproduced by any means without written permission from
OpenEye. The information in this pu bl ication is believed to be accurate in all respects. However, OpenEye cannot
assume responsibility for any cons equences resulting from the use thereof. The information contained herein is
subject to change without notice. R ev i s ions or new editions to this publication may be issued to incorporate such
changes.

30233AA 17