No part of this document may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the
Software License Agreement. OPENEYE shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this
information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive,
or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of
business information), even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract
or tort, including negligence.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to OPENEYE.
OPENEYE and OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere. All other brand and
product names are trademarks or registered trademarks of the respective owners.
OpenEye products may include open source software that are subject to GNU GPL (General Public License), GNU LGPL (Lesser
General Public License), and other similar licensing models.
If you would like a copy of the source code, as governed by the GPL and LGPL, please send, by registered mail, a certified check
for $15.00 to cover production and shipping costs. A CD with the applicable GPL and LGPL source code will be mailed to you. This
offer is good for three years from the original date of purchase. Mail To: OpenEye ATTN Open Source Compliance, 23221 E Knox
Ave, Liberty Lake WA 99019.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that
failure to follow directions could result in bodily harm or
loss of life.
CAUTION:
failure to follow directions could result in damage to
equipment or loss of information.
Text set off in this manner indicates that
OPENEYE
Liberty Lake, WA ● U.S.A.
29081AD iii
IMPORTANT SAFEGUARDS
1.Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating
and other instructions.
2.Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure
of the type of power supply to your home or business, consult product dealer or local power company.
3.Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the
product and to protect it from overheating, and these openings must not be blocked or covered. The product should not
be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or OpenEye’s
instructions have been adhered to.
4.Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other
products that produce heat.
5.Water and Moisture – Do not use this product near water. Do not exceed the humidity specifications for the product as
detailed in the Appendix section in this manual.
6.Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use
a damp cloth for cleaning.
7.Power Cord Protection – Power-supply cords should not be routed so that they are likely to be walked on or pinched
by items placed against them, paying particular attention to cords at plugs, receptacles, and the point where they exit
the product.
8.Overloading – Do not overload wall outlets; extension cords, or integral convenience receptacles as this can result in a
risk of fire or electrical shock.
9.Object and Liquid Entry Points – Never insert foreign objects into the DVR, other than the media types approved by
OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock.
Never spill liquid of any kind on the product.
10.Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall,
causing serious personal injury and serious damage to the product.
11.Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal
injury.
12.Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury
and serious damage to the product.
13.Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious
personal injury and product malfunction.
14. Fuses - CAUTION: For continued protection against risk of fire, replace only with same type and rating of fuse.
15. Replaceable Batteries - CAUTION: Risk of Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of
Used Batteries According to the Instructions
16. Grounded Outlet - This equipment shall be connected to a properly grounded outlet.
17. Outlet Location – This equipment must be installed within six feet of an easily accessible outlet.
iv
18.Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under
the following conditions:
When the power-supply cord or plug is damaged.
If liquid has been spilled, or objects have fallen into the unit.
If the unit has been exposed to rain or water.
If the unit does not operate normally by following the operating instructions. Adjust only those controls that are covered
by the operating instructions as an improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the unit to its normal operation.
If the unit has been dropped or the enclosure has been damaged.
When the unit exhibits a distinct change in performance - this indicates a need for service.
19.Servicing – Do not attempt to service this product unless instructed to by an OpenEye engineer. Opening or removing
covers may expose the user to dangerous voltage or other hazards. Refer all servicing to qualified personnel.
20.Replacement Parts – When replacement parts are required, be sure the service technician has used replacement parts
specified by OpenEye or have the same characteristics as the original part. Unauthorized substitutions may result in fire,
electric shock or other hazards.
21.Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to perform safety
checks to determine that the unit is in proper operating condition.
NOTES ON HANDLING
Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this
product when shipping or moving, repackage the unit as it was originally received from OpenEye.
Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this
product for long periods of time. They will leave marks on the finish.
The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.
NOTES ON LOCATING
Place the unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.
If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this
happens, place the DVR away from the TV, radio, or VCR.
NOTES ON CLEANING
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any
type of solvent, such as thinner and benzene, as they may damage the surface of the DVR.
If using a chemical saturated cloth to clean the unit, follow that product’s instructions.
29081AD v
NOTES ON MAINTENANCE
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER ( OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICIN G TO QUALI FIED SER VI CE PER SON NEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This DVR is designed to last for long periods of time. To keep the DVR always operational we recommend regular inspection
maintenance (cleaning parts or replacement). For details contact the nearest dealer.
NOTES ON MOISTURE CONDENSATION
Moisture condensation could damage the DVR. Read the following information carefully.
Moisture condensation might occur under the following circumstances:
• When this product is brought directly from a cool location to a warm location.
• When this product is moved to a hot and humid location from a cool location.
• When this product is moved to a cool and humid location from a warm location.
• When this product is used in a room where the temperature fluctuates.
• When this product is used near an air-conditioning unit vent
• When this product is used in a humid place.
Do not use the DVR whe n moisture condensation may occur.
If the DVR is used in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the power cord of
the DVR to the wall outlet, turn on the DVR, and leave it for two to three hours. After two to three hours, the DVR will warm up
and evaporate any moisture. Keep the DVR connected to the wall outlet and moisture will seldom occur.
WARNING
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
vi
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of un-insulated "dangerous voltage"
within the product enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection agai nst harmful inte rfe rence when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
EN 55022 Class A Notice
WARNING
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.
29081AD vii
Standard Warranty
OpenEye warrants all new products to be free from defects i n workmanship and material under normal us e for a period of two
years after the date of purchase. A n y defective product that fall s under t h i s warranty will, at OpenEye's discretion, be repaired or
replaced at no additional charge. OpenEye may el ect to repl ace def ecti ve products with new or factory recon di ti oned p roducts o f
equal or greater value. Repai rs mad e nec ess ary by reason of mi sus e, al teration, normal wear, or accident are not c overed u nde r
this warranty.
Exceptions to this are listed below:
• Three Years on all Digital Recorders
• Three years on all fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of OpenEye
shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and
implied, including without limitation the warranties of merchantability and fitness for a particular purpose. Under no circumstances
will OpenEye be liable for any consequential, incidental, special or exemplary damages arising out of or connected with the sale,
delivery, use or performance of the product, even if OpenEye is apprised of the likelihood of such damages occurring. In no
event shall OpenEye liability exceed the purchase price of the product.
This warranty gives you spec ific legal rights and you may also have other rights which vary from state t o state or country to
country.
*Requires corresponding security deposit. Advanced Replacement limited to components only outside of the USA and Canada.
For the most up to date information visit www.openeye.net
Features ................................................................................................................................................. 14
USB Flash Drive Approved List .............................................................................................................. 14
Front Panel Controls ............................................................................................................................... 17
Remote Control ...................................................................................................................................... 19
System .................................................................................................................................................... 23
System Setup .................................................................................................................................... 23
Disk Management .............................................................................................................................. 24
Format ........................................................................................................................................... 24
Camera ................................................................................................................................................... 28
Camera Setup .................................................................................................................................... 28
Adjust Camera Settings ................................................................................................................ 28
Record .................................................................................................................................................... 30
Serial Setup ....................................................................................................................................... 36
Information .............................................................................................................................................. 38
System Log View ............................................................................................................................... 38
Status View ........................................................................................................................................ 38
Version View ...................................................................................................................................... 38
Upgrade Firmware at the DVR ............................................................................................................... 46
Save Settings ......................................................................................................................................... 47
PTZ Camera Control............................................................................................................................... 48
Create PTZ Preset Position ............................................................................................................... 48
PTZ Compatibility List ............................................................................................................................. 49
Screen Icon Index ................................................................................................................................... 69
Status Icons ....................................................................................................................................... 69
OpenEye’s E-Series DVR is a powerful, yet affordable, video management solution designed for easy installation and
operation. Preconfigured for continuous recording and DDNS, with no additional setup required, the E-Series DVR offers
quick search, setup, and backup features. The E-Series DVR runs on an embedded Linux operating system which provides
stability and protection from viruses.
The OpenEye E-Series server comes ready for fast and seamless integration within your existing IT infrastructure.
Designed around Linux Embedded, the E-Series server offers unparalleled stability, security, and ease of use in a 2U
chassis. Accordingly, your security investment has never been easier to maintain. Multiple users may connect through any
network for simultaneous live viewing, and digital search. This powerful software enables users to establish recording
schedules, create motion detection zones, and use PTZ controls on available attached video input devices. With the latest
advancements in the E-Series server software, searching and indexing your video archive has never been easier.
All OpenEye DVRs come with free RADIUS remote management and viewing software allowing you to connect to any
number of DVRs from virtually anywhere using your PC or laptop. OpenEye’s suite of applications allow you to remotely
manage DVR settings and permissions, view live virtual multiplexed video from multiple DVRs on multiple displays, monitor
alarm and sensor events remotely, create custom maps of facilities, and search or backup recorded video.
29081AD 13
FEATURES
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
The OpenEye E-Series DVRs include the following features:
16 Composite Video Input Connectors
Compatible with Color (NTSC or PAL) and B&W Video Sources
Multiple Search Methods (Date/Time, Calendar, Event)
Records 480 NTSC Frames Per Second (400 PAL Frames Per Second)
Live Real Time Video Display (480 NTSC Frames Per Second (400 PAL Frames Per Second))
16 Looping Video Outputs
Auto Termination (75Ohm) on Looping Outputs
Continuous Recording with Disc Overwrite Mode
Continuous Recording on Archiving, Transmitting to Remote, and Playback
Motion Based Recording Uniquely Configurable for Each Channel
Customizable Motion Detection Grids Uniquely Configurable for Each Channel
Multiple Recording Modes (Manual / Schedule / Event)
16 Channels of Audio (Mono) Recording and Playback
16 Built in Sensor Input (Normally Open or Normally Closed)
4 Built in Relay Output (Normally Open or Normally Closed)
Built-in Alarm Buzzer
Remote Access via Ethernet and/or Modem
PTZ Camera Control
Supports CD-RW & DVD±RW
USB FLASH DRIVE APPROVED LIST
These USB flash drives have been tested and approved to work with the E-Series DVR. Other USB flash drives may also
work with the E-Series DVR but have not yet been tested.
ManufacturerModel
SanDisk Cruzer
Talent Flash
Corsair
Lexar Voyager
Kingston Traveler
14
QUICK START GUIDE
1. Turn on the DVR.
Note See the Turning on the DVR section for more details.
2. Log in -- Use the number buttons to enter the password when prompted – By default the password is <none> – Press
ENT.
3. Complete System Setup to set up the date, time and system ID.
Note See the System Startup section for more details.
Complete Sensor Setup to enable any external devices connected to sensor inputs or relay outputs.
Note See the Motion/Event Setup section for more details.
4. Complete Disk Management Setup to set overwrite options and enable SMART Check.
Note See the Disk Management section for more details.
5. Complete User Management Setup to change the Admin password and add additional users.
Note See the User Management section for more details.
6. Complete Camera Setup for all attached cameras.
Note See the Camera Setup section for more detail.
7. Complete PTZ Setup for any attached Pan / Tilt / Zoom cameras.
Note See the PTZ Setup section for more details.
8. Create a recording schedule.
Note See the Record section for more details.
9. Complete Input Setup to trigger recording on an event: motion, sensor, video loss.
Note See the Motion/Event Setup section for more details.
10. The DVR is now configured to record, search and playback video.
Note See the Operations section in this manual for more information on using the DVR.
29081AD 15
NOTES:
16
INSTALLATION
Live Display
Setup Menu
FRONT PANEL CONTROLS
DVD Drive
USB Ports LED Lights
• Power
• HDD
• Record
• Network
• Fan
Numeric Keypad*
Lock (logout)
Arrow Buttons
Rotate
Backup Menu
Search Mode
29081AD 17
REAR PANEL CONNECTORS
The rear panel of the DVR contains virtually all of the connectors you will be using. The diagram below outlines the location
and description of each connector:
16 CHANNEL
Video Out Por ts
Primary and S pot Monitor O utputs
AC Power Input
Power Switch
Sensor Input
RS485 (PTZ) Connection
Relay Output
Video In Ports
Audio Adapter
Network Port
S-Video Output
VGA Output
RS-232 Input
18
REMOTE CONTROL
ID Select*
123
456
789
+
100
ID
Record Toggl e
PTZ Controls
Arrow / Panorama Search
Arrow
Rewind
Pause
Log Off (Lock)
Arrow
Arrow / SMART Search
Fast Forward
Play
*The ID Selec t Button allows the user to use
one remote co ntrol for several E480 DVRs.
29081AD 19
CONNECTION GUIDE
CONNECTING THE MONITOR
There are three available monitor outputs on the E-Series DVR.
The E-Series DVR comes with 16 BNC video inputs on the rear of its chassis. Each video input has a corresponding looping
BNC output beneath it for passing the video signal to another monitoring/recording device.
CONNECTING TO A NETWORK
Use the RJ45 jack on the rear of the DVR when connecting to a network.
CONNECTING AUDIO
To record audio on the DVR connect the audio source to the Audio In Port (White) on the back of the chassis.
To listen to live or recorded audio connect the Audio Out Port (Red) to an amplified speaker system.
NoteThe DVR audio output is a line level source which requires an amplified speaker system. The audio input can be from
an amplified source or directly from a microphone.
CONNECTING A PTZ CAMERA
The RS485 connector can be used to control Pan / Tilt / Zoom (PTZ) cameras. See the
PTZ camera manufacturer’s manual for configuring the RS485 connection.
NoteUse the RS485 connector for external control systems such as a control
keyboard. Connect RX-/TX- and RX+/TX+ of the control system to the TX/RX- and TX+/RX+ (respectively) of the DVR.
20
CONNECTING TO A SENSOR INPUT
To make connections on the Alarm Connector Strip, remove the connector and use a mini flat-head screwdriver (to open the
connection. Insert the wire into the hole and tighten with the screwdriver. To disconnect the wire loosen the screw (counterclockwise) and pull the wire out.
Alarm In
Use external devices to send a signal to the DVR when an
event occurs. Mechanical or electrical switches can be
wired to the Alarm In and Ground (GND) connectors.
NoteAll connectors marked GND are common. Connect the ground side of the alarm input and/or alarm output to the
GND connector.
CONNECTING TO A RELAY OUTPUT
To make connections on the Alarm Connector Strip, remove the connector and use a mini flat-head screwdriver (to open the
connection. Insert the wire into the hole and tighten with the screwdriver. To disconnect the wire loosen the screw (counterclockwise) and pull the wire out.
Alarm Out
The DVR can activate external devices such as buzzers or
lights. Connect the external device to the Alarm Out and
Ground (GND) connectors. See Alarm Setup in the
manual for more details.
TURNING ON THE DVR
1. Connect the power cable.
(See the Connection Guide section for more details) 2. Connect camera cables.
3. Connect a network cable and a monitor cable.
4. Flip the power switch on the back of the DVR and wait until the main screen is displayed on the connected monitor;
this process may take several minutes to complete.
SETTING THE REMOTE CONTROLLER ID
When more than one E-Series DVR is installed in the same location, you can use one remote controller to control multiple
DVRs – up to 20 DVRs. To control multiple DVRs, you must change the remote controller ID to the SYSTEM ID of the
DVR. To change the remote controller ID:
1. On the DVR, go to SYSTEM > SYSTEM SETUP.
2. Enter the desired SYSTEM ID number.
3. On the remote controller, press and hold the ID button and enter the desired SYSTEM ID number to operate the
corresponding DVR.
NoteThe SYSTEM ID must be input as two numbers on the remote controller. Therefore you should input 00 for the
system ID 0 and input 01 for 1.
29081AD 21
22
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