OpenEye G4 User Manual
Digital Storage System
Hardware Manual
GraniteRack
G4
OE-GRANITE4U
www.openeye.net
2
OpenEye® G4 GraniteRack iSCSI Storage Server
Hardware Manual
Manual Edition 31822AE – OCTOBER 2013
©2000-2013, OPENEYE
All Rights Reserved
No part of this document may be reproduced by any means, electronic or mechanical, for any purpose, except as
expressed in the Software License Agreement. OPENEYE shall not be liable for technical or editorial errors or
omissions contained herein. The information in this document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the
use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential,
incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business
profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of
such damages or whether in an action, contract or tort, including negligence.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved
to OPENEYE. OPENEYE, OpenEye, HDDR, and High Definition Digital Recorder are registered trademarks of
OPENEYE in the United States and elsewhere; Windows, and Windows XP Embedded are registered trademarks of
Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective
owners.
The following words and symbols mark special mess age s througho ut this gui de:
Note Text set off in this manner indicates information that is necessary for proper operation of the
product.
Tip Text set off in this manner indicates information that may be helpful.
Caution Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
OPENEYE
Liberty Lake, WA ● U.S.A.
31822AE 3
IMPORTANT SAFEGUARDS
1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and
follow all the operating and other instruction
2. Power Sources – This product should be operated only from the type of power source indicated on
the label. If not sure of the type of power supply to your home or business, consult produc t dealer
or local power company
3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable
operation of the product and to protect it from overheating, and these openings must not be
blocked or covered. The product should not be placed in a built-in installation such as a bookcase
or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered
to.
4. Heat – The product should be situated away from heat sources such as radiators, heat registers,
stoves, or other products that produce heat.
5. Water and Moisture – Do not use this product near water. Do not exceed the humidity
specifications for the product as detailed in the Appendix section in this manual
6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
7. Power Cord Protection – Power-supply cords should be routed so that they are not likely to be
walked on or pinched by items placed against them, paying particular attention to cords at plugs,
convenience receptacles, and the point where they exit from the product.
8. Overloading – Do not overload wall outlets, extension cords, or integral convenience receptacles
as this can result in a risk of fire or electrical shock.
9. Lightning – For added protection for this product during storm, or when it is left unattended and
unused for long periods, unplug it from the wall outlet. This will prevent damage to the product due
to lightning and power line surges.
10. Object and Liquid Entry Points – Never insert foreign objects into the recorder, other than the
media types approved by OpenEye, as they may touch dangerous voltage points or short-out parts
that could result in a fire or electrical shock. Never spill liquid of any kind on the product.
11. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The
product may fall, causing serious personal injury and serious damage to the product.
12. Location – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The
product may fall, causing serious personal injury and serious damage to the unit.
13. Burden – Do not place a heavy object on or step on the product. The object may fall, causing
serious personal injury and serious damage to the product.
14. Disc – Do not use a cracked, deformed, or repaired disc. These discs are eas ily bro ken an d may
cause serious personal injury and product malf unc t ion .
15. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified
service personnel under the following conditions:
• When the power-supply cord or plug is damaged.
• If liquid has been spilled, or objects have fallen into the unit.
• If the unit has been exposed to rain or water.
• If the unit does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operating instructions as an improper adjustment of other
controls may result in damage and will often require extensive work by a qualified technician to
restore the unit to its normal operation.
• If the unit has been dropped or the enclosure has been damaged.
• When the unit exhibits a distinct change in performance – this indicates a need for service.
16. Servicing – Do not attempt to service this product as opening or removing covers may expose the
user to dangerous voltage or other hazards. Refer all servicing to qualified personnel.
4
17. Replacement Parts – When replacement parts are required, be sure the service technician has
used replacement parts specified by the manufacturer or have the same characteristics as the
original part. Unauthorized substitu tio ns may result in fire, ele ctri c shoc k or other hazards.
18. Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to
perform safety checks to determine that the unit is in proper operating condition.
NOTES ON HANDLING
Please retain the original shipping carton and/or packing materials supplied with this product. To ensure
the integrity of this product when shipping or moving, repackage the unit as it was originally received
from the manufacturer.
Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic
objects in contact with this product for extended periods of time. Rubber or plastic objects left in contact
with this product for extended periods of time will leave marks on the finish.
The top and rear panels of the unit may become warm after long periods of use. This is not a
malfunction.
NOTES ON LOCATING
Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table
or inclined stand.
If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound
may be distorted. If this happens, place the recorder away from the TV, radio, or VCR.
NOTES ON CLEANING
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to
wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the
surface of the recorder.
If using a chemical saturated cloth to clean the unit, follow that product’s instructions.
NOTES ON MAINTENANCE
This recorder is designed to last for long periods of time. To keep the recorder always operational we
recommend regular inspection maintenance (cleaning parts or replacement). For details, contact the
nearest dealer.
31822AE 5
NOTES ON MOISTURE CONDENSATION
Moisture condensation damages the recorder. Read the following information carefully.
Moisture condensation occurs during the following cases:
• When this product is brought directly from a cool location to a warm location.
• When this product is moved to a hot and humid location from a cool locatio n.
• When this product is moved to a cool and humid location from a warm location.
• When this product is used in a room where the temperature fluctuates.
• When this product is used near an air-condition ing unit vent
• When this product is used in a humid location.
Do not use the recorder when moisture condensation may occur.
If the recorder is used in such a situation, it may damage discs and internal parts. Remove any CD
discs, connect the power cord of the recorder to the wall outlet, turn on the recorder, and leave it for two
to three hours. After two to three hours, the recorder will warm up and evaporate any moisture. Keep
the recorder connected to the wall and moisture will seldom occur.
WARNING
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
RACK MOUNT INSTRUCTIONS
Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment may be greater than room ambient. Therefore,
consideration should be given to installing the equipment in an environment compatible with the
maximum ambient temperature (Tma) specified by the manufacturer.
Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow
required for safe operation of the equipment is not compromised.
Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
Circuit Overloading – Consideration should be given to the connection of the equipment to the supply
circuit and the effect that overloading of the circuits might have on over current protection and supply
wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this
concern.
Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should
be given to supply connections other than direct connections to the branch circuit (e.g. use of power
strips).
6
Standard Warranty
OpenEye warrants all new products to be free from defects in workmanship and material under normal
use for a period of two years after the date of purchase. Any defective product that falls under this
warranty will, at OpenEye's discretion, be repaired or replaced at no additional charge. OpenEye may
elect to replace defective products with new or factory reconditioned products of equal or greater value.
Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered
under this warranty.
Exceptions to this are listed below:
• Three Years on all Digital Recorders
• Three years on all fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the
date of OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by
OpenEye express and implied, including without limitation the warranties of merchantability and fitness
for a particular purpose. Under no circumstances will OpenEye be liable for any consequential,
incidental, special or exemplary damages arising out of or connected with the sale, delivery, use or
performance of the product, even if OpenEye is apprised of the likelihood of such damages occurring. In
no event shall OpenEye liability exceed the purchase price of the product.
This warranty gives you specific legal rights and you may also have other rights which vary from state to
state or country to country.
*Requires corresponding security deposit. Advanced Replacement limited to components only outside
of the USA and Canada.
For the most up to date information visit www.openeye.net
31822AE 7
TABLE OF CONTENTS
Preface ................................................................................................................................................................... 10
About this Guide .............................................................................................................................. 10
Technician Notes ............................................................................................................................. 10
Introduction ........................................................................................................................................................... 11
Product Description ......................................................................................................................... 11
Features .......................................................................................................................................... 11
Controls and Connections ................................................................................................................................... 12
Front Panel Controls and LEDs ....................................................................................................... 12
Rear Panel Connectors ................................................................................................................... 12
Getting Started ...................................................................................................................................................... 13
Identifying Included Components .................................................................................................... 13
Keyboard Setup ............................................................................................................................... 14
Mouse Setup ................................................................................................................................... 14
Monitor Setup .................................................................................................................................. 15
Power Setup .................................................................................................................................... 15
Connecting the G4 GraniteRack ...................................................................................................... 16
G4 Front Bezel Installation .............................................................................................................. 17
Turning On the G4 GraniteRack ...................................................................................................... 17
Turning Off the g4 granite rack ........................................................................................................ 17
Configuring the G4 GraniteRAck ......................................................................................................................... 18
Initial Start Up .................................................................................................................................. 18
Logging in ................................................................................................................................. 18
Changing Your Password ......................................................................................................... 18
Network Configuration ..................................................................................................................... 19
Configure Team Networking ..................................................................................................... 19
Set Team IP Properties ............................................................................................................ 19
Storage Array Configuration ............................................................................................................ 20
Setting Up Storage Management Alerts ................................................................................... 20
Creating iSCSI Target Accounts ............................................................................................... 20
Creating Virtual Disks ............................................................................................................... 21
Recorder Configuration ................................................................................................................... 21
Configure iSCSI to Accept Communication from Recorder ...................................................... 21
Configure the Recorder to Communicate with the iSCSI .......................................................... 22
Format the iSCSI Volume ......................................................................................................... 22
Set the Volume Size .......................................................................................................... 22
Technical Specifications ...................................................................................................................................... 23
GRAN4U ......................................................................................................................................... 23
8
Appendix A: RAID Concepts ............................................................................................................................... 24
Disk Striping .................................................................................................................................... 24
Definition of RAID Levels ................................................................................................................. 25
RAID Management .......................................................................................................................... 28
Appendix B: Array Definition .............................................................................................................................. 29
RAID Set ......................................................................................................................................... 29
Volume Set ...................................................................................................................................... 29
31822AE 9
Loading...