OpenEye EasyDVR User Manual

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User Manual

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OpenEye

D-Series EasyDVR

D-Series Operations Manual

Manual Edition 30757AC – AUGUST 2012

No part of this document may be reproduced by any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. OPENEYE shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other dam age s w hatso ev er (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of such damages or whether in an action, contract or tort, including negligence.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to OPENEYE. OPENEYE, OpenEye, HDDR, and High Definition Digital Recorder are registered trademarks of OPENEYE in the United States and elsewhere; Windows, and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

OPENEYE Liberty Lake, WA U.S.A.

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IMPORTANT SAFEGUARDS

1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instruction

2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the type of power supply to your home or business, consult product dealer or local power company

3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating, and these openings must not be blocked or covered. The product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.

4. Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products that produce heat.

5. Water and Moisture – Do not use this product near water.

6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

7. Power Cord Protection – Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

8. Overloading – Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire or electrical shock.

9. Lightning – For added protection for this product during storm, or when it is left unattended and unused for long periods, unplug it from the wall outlet. This will prevent damage to the product due to lightning and power line surges.

10. Object and Liquid Entry Points – Never insert foreign objects into the HVR, other than the media types approved by OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.

11. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious personal injury and serious damage to the product.

12. Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury.

13. Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious damage to the product.

14. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious personal injury and product malfunction.

15. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service per sonnel under the following conditions:

• When the power-supply cord or plug is damaged.

• If liquid has been spilled, or objects have fallen into the unit.

• If the unit has been exposed to rain or water.

• If the unit does not operate normally by following the operating instructions. Adjust only those controls that are covered by

the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation.

• If the unit has been dropped or the enclosure has been damaged.

• When the unit exhibits a distinct change in performance – this indicates a need for service.

16. Servicing – Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or other hazards. Refer all servicing to qualified personnel.

17. Replacement Parts – When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions ma y result in fire, ele ctri c sho ck or other hazard s.

18. Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to determine that the unit is in proper operating condition.

BATTERY EXPLOSION CAUTION STATEMENT

CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the

Instructions.

NOTES ON HANDLING

Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when shipping or moving, repackage the unit as it was originally received from the manufacturer.

Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for extended periods of time. Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the finish.

The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.

NOTES ON LOCATING

Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.

If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens, place the HVR away from the TV, radio, or VCR.

NOTES ON CLEANING

Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do

not use any type of solvent, such as thinner and benzene, as they may damage the surface of the HVR. If using a chemical saturated cloth to clean the unit, follow that product’s instructions.

NOTES ON MAINTENANCE

This HVR is designed to last for long periods of time. To keep the HVR always operational we recommend regular inspection maintenance (cleaning parts or replacement). For details, contact the nearest dealer.

NOTES ON MOISTURE CONDENSATION

Moisture condensation damages the HVR. Read the following information carefully. Moisture condensation occurs during the following cases: When this product is brought directly from a cool location to a warm location. When this product is moved to a hot and humid location from a cool location. When this product is moved to a cool and humid location from a warm location. When this product is used in a room where the temperature fluctuates. When this product is used near an air-conditioning unit vent When this product is used in a humid location. Do not use the HVR when moisture condensation may occur. If the HVR is used in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the

power cord of the HVR to the wall outlet, turn on the HVR, and leave it for two to three hours. After two to three hours, the HVR will warm up and evaporate any moisture. Keep the HVR connected to the wall and moisture will seldom occur.

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WARNING

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICI NG TO QUA LIF IED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRI C SHOCK

DO NOT OPEN

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

CAUTION

RACK MOUNT INSTRUCTIONS

Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient

temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment c ompatible with the maximum ambient temperature (Tma) specified by the manufacturer.

Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromi sed .

Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Circuit Overloading – Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

FCC STATEMENT

INFORMATION TO THE USER: THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PERSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE IN A RESIDENTIAL INSTALLATION. THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY AND, IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTIONS, MAY CAUSE HARMFUL INTERFEENCE TO RADIO COMMUNICATIONS. HOWEVER THERE IS NO GUARANTEE THAT INTERFERENCE WILL NOT OCCUR IN A PARTICULAR INSTALLATION. IF THIS EQUIPMENT DOES CAUSE HARMFUL INTERFERENCE TO RADIO OR TELEVISION RECEPTION, WHICH CAN BE DETERMINED BY TURNING THE EQUIPMENT OFF AND ON, THE USER IS ENCOURAGED TO TRY TO CORRECT THE INTERFERENCE BY ONE OR MORE OF THE FOLLOWING MEASURES:

• REORIENT OR RELOCATE THE RECEIVING ANTENNA.

• INCREASE THE SEPARATION BETWEEN THE EQUIPMENT AND RECEIVER.

• CONNECT THE EQUIPMENT TO AN OUTLET ON A CIRCUIT DIFFERENT FROM THAT TO

WHICH THE RECEIVER IS CONNECTED.

CONSULT THE DEALER OR AN EXPERIENCED RADIO/TV TECHNICIAN FOR HELP. CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY

RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003.

CET APPAREIL NUMÉRIQUE DE LA CLASSE B EST CONFORME À LA NORME NMB-003 DU CANADA.

OPERATION OF THIS DEVICE IS SUBJECT TO THE FOLLOWING CONDITIONS:

• THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE.

• THIS DEVICE MUST ACCEPT INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT

MAY CAUSE UNDESIRABLE OPERATION.

• CABLES USED WITH THIS DEVICE MUST BE PROPERLY SHIELDED TO COMPLY WITH THE

REQUIREMENTS OF THE FCC.

• ANY CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED IN THIS MANUAL COULD

VOID YOUR AUTHORITY TO OPERATE THIS EQUIPMENT.

USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. OPENEYE SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES.

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NOTES:

NOTES: ..................................................................................................................................................................... 8

TABLE OF CONTENTS ............................................................................................................................................ 9

PREFACE ............................................................................................................................................................... 16

About this Guide .............................................................................................................................. 16

Technician Notes ............................................................................................................................. 16

INTRODUCTION ..................................................................................................................................................... 18

Product Description ......................................................................................................................... 18

Features .......................................................................................................................................... 19

PTZ Compatibility List ...................................................................................................................... 19

Quick Start Instructions ................................................................................................................... 20

Logging In for the First Time ............................................................................................................ 20

LEDS, CONTROLS, AND CONNECTIONS ........................................................................................................... 21

Front Panel LEDs ............................................................................................................................ 21

D120 Front Panel ..................................................................................................................... 21

D240 & D480 Front Panel ........................................................................................................ 21

Front Panel LED Indicators ...................................................................................................... 21

Remote Control ............................................................................................................................... 22

Setting the Remote Control ler ID .............................................................................................. 22

Assign a unique Unit ID on the recorder ............................................................................ 23

Set the number on the Remote Controller ......................................................................... 23

Unit ID and Remote Control Number................................................................................. 23

Interface Control Options ................................................................................................................. 24

Front Panel Control Buttons ..................................................................................................... 24

Power Button ..................................................................................................................... 24

Channel Number Buttons .................................................................................................. 24

Display Button ................................................................................................................... 24

Play/Stop Button ............................................................................................................... 24

Freeze Button .................................................................................................................... 24

Sequence Button ............................................................................................................... 24

Escape Button ................................................................................................................... 24

PTZ Button ........................................................................................................................ 24

Call Button ......................................................................................................................... 25

Backup Button ................................................................................................................... 25

Search Button ................................................................................................................... 25

Menu Button ...................................................................................................................... 25

Arrow Buttons .................................................................................................................... 25

Enter/Zoom Button ............................................................................................................ 25

Remote Control ........................................................................................................................ 25

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Power Button ..................................................................................................................... 25

ID Button ........................................................................................................................... 25

Search Button ................................................................................................................... 25

Backup Button ................................................................................................................... 25

Live Button ........................................................................................................................ 26

Menu Button ...................................................................................................................... 26

Number Buttons ................................................................................................................ 26

Log Off (key) Button .......................................................................................................... 26

Enter Button ...................................................................................................................... 26

Exit Button ......................................................................................................................... 26

Arrow Buttons .................................................................................................................... 26

PTZ Button ........................................................................................................................ 26

Zoom Button ...................................................................................................................... 26

Focus Button ..................................................................................................................... 26

Sequence Button ............................................................................................................... 26

Display Button ................................................................................................................... 27

Searching Navigation Buttons ........................................................................................... 27

USB Mouse .............................................................................................................................. 27

Right-Click Menu ............................................................................................................... 27

Onscreen Menu Bar .......................................................................................................... 28

USB Keyboard .......................................................................................................................... 29

Rear Panel Connectors ................................................................................................................... 30

D120 Rear Panel ...................................................................................................................... 30

4 Channel .......................................................................................................................... 30

D240 Rear Panel ...................................................................................................................... 30

8 Channel .......................................................................................................................... 30

D480 Rear Panel ...................................................................................................................... 31

16 Channel ........................................................................................................................ 31

Pin Definition of Alarm I/O & RS-485, and Audio In .................................................................. 32

D120 .................................................................................................................................. 32

D240 .................................................................................................................................. 32

D480 .................................................................................................................................. 33

INSTALLATION ...................................................................................................................................................... 34

Connection Guide ............................................................................................................................ 34

Power Setup ............................................................................................................................. 34

Monitor Setup ........................................................................................................................... 34

Connecting a Video Source ...................................................................................................... 35

Connecting to a Network .......................................................................................................... 35

Connecting Audio ..................................................................................................................... 35

Connecting an Alarm/Sensor Input ........................................................................................... 35

Connecting a Relay Output ...................................................................................................... 35

Connecting a PTZ Camera ....................................................................................................... 35

Turning on the DVR ......................................................................................................................... 36

First Time Power On ................................................................................................................ 36

Normal Power On ..................................................................................................................... 36

Turning off the DVR ......................................................................................................................... 36

SETUP .................................................................................................................................................................... 37

Menu ............................................................................................................................................... 37

Cameras .......................................................................................................................................... 38

Analog Camera Select.............................................................................................................. 38

Motion Detection Setup ............................................................................................................ 38

Motion Detect .................................................................................................................... 38

Detected Area Setup ......................................................................................................... 38

Sensitivity .......................................................................................................................... 39

Block Threshold ................................................................................................................ 39

Configure the Recorder for Motion Based Recording ........................................................ 39

PTZ Setup ................................................................................................................................ 40

PTZ Protocol ..................................................................................................................... 40

Camera ID ......................................................................................................................... 40

Adjust Video ............................................................................................................................. 40

Camera Name .......................................................................................................................... 40

Hidden ...................................................................................................................................... 40

Copy Settings ........................................................................................................................... 40

Schedule ......................................................................................................................................... 41

Audio Recording ....................................................................................................................... 41

Schedule Setup ........................................................................................................................ 41

Day Time Start .................................................................................................................. 41

Day Time End ................................................................................................................... 41

Night Time Start ................................................................................................................ 41

Night Time End ................................................................................................................. 41

Weekend Schedule ........................................................................................................... 42

Weekend Start .................................................................................................................. 42

Weekend End .................................................................................................................... 42

Record Mode Setup ................................................................................................................. 42

Record Resolution ............................................................................................................. 42

CBR/VBR .......................................................................................................................... 42

Global Configuration ................................................................................................................. 42

OFF ................................................................................................................................... 42

Best Quality ....................................................................................................................... 42

Standard ............................................................................................................................ 42

Extended Record............................................................................................................... 42

Event Only ......................................................................................................................... 42

Quick Record .................................................................................................................... 43

512Kbps DSL .................................................................................................................... 43

256Kbps DSL .................................................................................................................... 43

128Kbps DSL .................................................................................................................... 43

Per Camera Configuration ........................................................................................................ 43

Quick Record Setup ................................................................................................................. 44

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Purge Data ............................................................................................................................... 44

Purge All Data ................................................................................................................... 44

Purge All Event Data ......................................................................................................... 45

Purge Event Before ........................................................................................................... 45

Start To Purge ................................................................................................................... 45

Alarms ............................................................................................................................................. 46

Internal Buzzer ......................................................................................................................... 46

Per Channel Configuration ....................................................................................................... 46

Channel Select .................................................................................................................. 46

Alarm In ............................................................................................................................. 46

Alarm Out .......................................................................................................................... 46

Video Loss Detect ............................................................................................................. 46

Copy Event Settings .......................................................................................................... 47

Event Duration .......................................................................................................................... 47

Users ............................................................................................................................................... 48

Password Protection ................................................................................................................ 48

Auto Logout .............................................................................................................................. 48

Account Setup .......................................................................................................................... 49

Creating a New User Account ........................................................................................... 49

Modifying an Existing User Account .................................................................................. 49

Permissions Setup ................................................................................................................... 50

Load Default Settings ............................................................................................................... 50

Network ........................................................................................................................................... 51

LAN Setup ................................................................................................................................ 51

Enable Network ................................................................................................................. 51

DHCP ................................................................................................................................ 51

IP ....................................................................................................................................... 51

Subnet ............................................................................................................................... 51

Gateway ............................................................................................................................ 51

DNS ................................................................................................................................... 52

Web Port ........................................................................................................................... 52

SMTP Setup ............................................................................................................................. 52

Email Via SMTP ................................................................................................................ 52

Email Address ................................................................................................................... 52

SMTP Server ..................................................................................................................... 52

SMTP Port ......................................................................................................................... 52

SMTP Account .................................................................................................................. 52

SMTP Password................................................................................................................ 52

Use SSL Connection ......................................................................................................... 52

Email Notice ...................................................................................................................... 52

Email Attachment .............................................................................................................. 53

ReportStar Setup ...................................................................................................................... 53

Enable ReportStar ............................................................................................................. 53

Send Update to ReportStar ............................................................................................... 53

Security Code .................................................................................................................... 53

Set Daily Update ............................................................................................................... 53

Send Alarm Events Instantly ............................................................................................. 53

MAC Address .................................................................................................................... 54

Send to Custom URL ........................................................................................................ 54

Custom URL ...................................................................................................................... 54

Network Time Protocol Setup ................................................................................................... 55

NTP Server ....................................................................................................................... 55

Automatically Time Sync ................................................................................................... 55

Manually Time Sync .......................................................................................................... 55

DDNS Setup ............................................................................................................................. 55

Enable DDNS .................................................................................................................... 55

Host Name ........................................................................................................................ 55

DDNS Port ........................................................................................................................ 55

Submit/Update .................................................................................................................. 55

ezDDNS ............................................................................................................................ 56

Display ............................................................................................................................................. 57

Date/Time Display .................................................................................................................... 57

Show Camera Name ................................................................................................................ 57

Show System Name in Live ...................................................................................................... 57

VGA Resolution ........................................................................................................................ 57

Main Monitor Dwell ................................................................................................................... 58

Main Monitor Sequence............................................................................................................ 58

Create a Custom Sequence Order .................................................................................... 59

Call Monitor Dwell .................................................................................................................... 59

Spot Monitor Sequence ............................................................................................................ 59

Event Icon ................................................................................................................................ 59

Event Full Screen ..................................................................................................................... 59

System ............................................................................................................................................ 60

Date/Time ................................................................................................................................. 60

Date ................................................................................................................................... 60

Time .................................................................................................................................. 60

Time Zone ......................................................................................................................... 60

Date Display Mode ............................................................................................................ 61

Time Display Mode............................................................................................................ 61

Daylight Saving Time Setup .............................................................................................. 61

Audio Output/Key Beep ............................................................................................................ 61

Audio Output ..................................................................................................................... 61

Key Beep ........................................................................................................................... 61

System Name ........................................................................................................................... 61

RS485 Setup ............................................................................................................................ 61

Unit ID ............................................................................................................................... 61

Baud Rate ......................................................................................................................... 61

Bits .................................................................................................................................... 61

Stop ................................................................................................................................... 61

Parity ................................................................................................................................. 62

30757AC 13

Mouse Sensitivity ..................................................................................................................... 62

Upgrade.................................................................................................................................... 62

Language ................................................................................................................................. 62

Hard Drive Setup ...................................................................................................................... 62

Data Lifetime ..................................................................................................................... 62

Circular Recording............................................................................................................. 62

Internal Disks .................................................................................................................... 63

Repair On Power Loss ...................................................................................................... 64

Total Size .......................................................................................................................... 64

Free Size ........................................................................................................................... 64

Configuration ............................................................................................................................ 64

Export Configuration.......................................................................................................... 64

Import Configuration .......................................................................................................... 64

Load Factory Default ......................................................................................................... 65

System Log .............................................................................................................................. 65

Operation Log ........................................................................................................................... 65

Shutdown ................................................................................................................................. 65

Reboot ............................................................................................................................... 65

Power Off .......................................................................................................................... 65

Power Key Privilege .......................................................................................................... 66

Info .................................................................................................................................................. 67

Model Name ............................................................................................................................. 67

MAC Address ........................................................................................................................... 67

Network Address ...................................................................................................................... 67

Hardware .................................................................................................................................. 67

Software ................................................................................................................................... 67

OPERATION ........................................................................................................................................................... 68

Login ................................................................................................................................................ 68

Change the Admin Password ................................................................................................... 68

Disable Authentication Requirement for Menu Access ............................................................. 68

Live Display ..................................................................................................................................... 69

Channel Selection .................................................................................................................... 69

Display Mode ............................................................................................................................ 69

Sequence ................................................................................................................................. 69

Call Monitor Display ......................................................................................................................... 70

PTZ .................................................................................................................................................. 71

Presets ..................................................................................................................................... 72

Creating a Camera Position Preset ................................................................................... 72

Calling a Camera Position Preset ..................................................................................... 72

Calling a Camera Tour ...................................................................................................... 72

Search ............................................................................................................................................. 73

Play First or Last Video ............................................................................................................ 73

Select a Date and Time to Play ................................................................................................ 73

Review Calendar to Select Date and Time to Play ................................................................... 74

Search By Event ....................................................................................................................... 74

Backup from Search: Quick Backup ................................................................................................ 75

Backup a Selection of Video with Quick Backup ...................................................................... 75

Backup Event Video with Quick Backup ................................................................................... 75

Backup (Export) ............................................................................................................................... 76

Backup Viewer ................................................................................................................................. 77

Upgrade the Recorder Firmware ..................................................................................................... 78

Save or Load Settings ..................................................................................................................... 79

Save Configuration ................................................................................................................... 79

Load Configuration ................................................................................................................... 79

REMOTE CONNECTION ........................................................................................................................................ 80

Remote Connection Setup .............................................................................................................. 80

Configure the Recorder for Remote Access ............................................................................. 80

Dynamic IP Address (DHCP) ............................................................................................ 80

Static IP Address ............................................................................................................... 80

Configure Port Forwarding ....................................................................................................... 81

Establishing a Connection on the Remote Workstation ............................................................ 81

Connecting to the Recorder on a Local Area Network ...................................................... 81

Connecting to the Recorder from a Remote Location ....................................................... 81

Using the Remote Software ............................................................................................................. 82

Channel Select ......................................................................................................................... 82

2-Way Audio ............................................................................................................................. 82

Live Audio ................................................................................................................................. 82

Record (Backup) ...................................................................................................................... 82

Camera Display Divisions ......................................................................................................... 83

Normal Stream or Dual Stream ................................................................................................ 83

Bandwidth Select ...................................................................................................................... 83

Download DVRPlayer ............................................................................................................... 84

Live ........................................................................................................................................... 84

Playback (Search) .................................................................................................................... 85

Playback Recorded Video ................................................................................................. 85

Download a Segment of Recorded Video ......................................................................... 86

Playback DRV Files Already on your Computer ................................................................ 86

Configuration (Setup Menu) ..................................................................................................... 87

Event (Search) ......................................................................................................................... 88

View an Event in Playback ................................................................................................ 88

Download an Event to your Computer ............................................................................... 88

Snapshot .................................................................................................................................. 88

4:3 ............................................................................................................................................ 88

Health ....................................................................................................................................... 88

PTZ .......................................................................................................................................... 89

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PREFACE

ABOUT THIS GUIDE

This manual is a setup and maintenance guide that can be used for reference when setting up the DSeries EasyDVR and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit.

OpenEye reserves the right to make changes to the products represented by this manual without notice. The following text and symbols mark special messages throughout this guide:

Note Text set off in this manner indicates topics of interests that can help the user understand the

product better.

Tip Text set off in this manner indicates topics and points of interests that can be helpful when

using or settings up the recorder.

TECHNICIAN NOTES

Warning: Only authorized technicians trained by OpenEye should attempt to repair this recorder. All troubleshooting and repair procedures that may be shown are for reference and minor repair only. Because of the complexity of the individual components and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. And any indications of component replacement or printed wiring board modifications may void any warranty

Warning To reduce the risk of electrical shock or damage to the equip ment:

• Do not disable the power grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Disconnect the power from the computer by unplugging the power cord either from the electrical

outlet or the computer.

Caution To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of

clearance at the front and back of the recorder.

NOTES:

30757AC 17

INTRODUCTION

PRODUCT DESCRIPTION

OpenEye’s EasyDVR is an affordable video management solution designed for easy installation and operation. Configured for continuous recording right out of the box, the EasyDVR offers easy to use search, setup, and backup features. The EasyDVR runs on an embedded Linux operating system which provides stability and protection from viruses.

The OpenEye EasyDVR comes ready for fast and seamless integration within your existing IT infrastructure. Designed around Linux Embedded, the EasyDVR offers unparalleled stability, security, and ease of use. Accordingly, your security investment has never been easier to maintain. Multiple users may connect through any network for simultaneous live viewing, digital search, and use PTZ controls on available attached video input devices. With the latest advancements in the EasyDVR software, searching and indexing your video archive has never been easier.

The OpenEye EasyDVR comes pre-installed with remote viewing and configuration software; which is a web browser plug-in allowing users to view live or recorded video images and enables remote configuration. The EasyDVR remote software is stored in the recorder and deployed over a network connection to an internet browser, simplifying the install at i on and mai nten anc e of the Open E y e EasyDVR.

FEATURES

OpenEye’s EasyDVRs include the following features:

• 4/8/16 Composite Video Input Connectors

• 4/8/16 Audio Inputs

• 4/8/16 Alarm Sensor Inputs

• Compatible with Color (NTSC or PAL) and B&W Video Sources

• Recording Resolutions

o NTSC : 720x480 / 720x240 / 360x240 o PAL: 720x576 / 720x288 / 360x288

• Multiple Search Methods (Calendar, Event)

• H.264 Compression

• BNC, VGA, or HDMI Monitor Output

• PAN / TILT / ZOOM Controls

• Multiple Levels of Security Access

• Internal Storage of 1TB/2TB/4TB/6TB (depending on model)

• Remote System Operation & Configuration

• Digital Signature Support

• Schedule Recording for Day, Night, or Weekend

• Record Continuously, with increased on Motion Events, or on Sensor Events

PTZ COMPATIBILITY LIST

OpenEye’s EasyDVR supports the following RS-485 PTZ communication protocols:

• AD422

• DSCP

• Fastrax 2

• GE RS-485

• GE RS-422

• JVC

• Panasonic C

• Panasonic N

• PELCO D

• PELCO P

30757AC 19

QUICK START INSTRUCTIONS

1. Establish necessary cable connections and power on the recorder.

2. Press MENU.

3. Select admin and press ENTER.

4. Enter the default password 1234 and press ENTER.

5. Select SYSTEM and press ENTER.

6. Select Date/Time and press ENTER.

7. Verify or modify the date and time, press ESCAPE twice when finished.

8. Select USERS and press ENTER.

9. Select Account Setup and press ENTER.

10. Change the admin password or create new users, press ESCAPE twice when finished.

11. Select NETWORK and press ENTER.

12. Select LAN Setup and press ENTER.

13. DHCP is enabled by default, if no changes are needed simply make a note of the IP address.

14. If the IP address needs to be static, enter the IP, Subnet, Gateway, and DNS for the network.

15. Press ESCAPE three times when finished.

With these basic quick start instructions the recorder is configured to record, can be accessed remotely over the local network, and has been secured against unauthorized logins. For further instructions, setup details, and configuration see the later chapters in this manu al.

LOGGING IN FOR THE FIRST TIME

Default administrative log in information:

Username: admin Password: 1234

LEDS, CONTROLS, AND CONNECTIONS

DISPLAY

IRIS FOCUS ZOOM

PTZ

PLAY/STOPBACKUP

SEARCHFREEZE

ESC/LOCK ENTER

Enter / Zoom

Navigation Arrows

IR Receiver

Channel Selection

Record LED Indicator

Network Connection LED Indicator

Alarm LED Indicator

Power Button / Power LED Indicator

FRONT PANEL LEDS

D120 Front Panel

D240 & D480 Front Panel

Front Panel LED Indicators

Power: When the recorder is powered on, the power indicator is blue. When the recorder is powered

off, the power indicator is red.

Record: The LED blinks when the recorder is recording.

Alarm: The LED blinks when an alarm is triggered.

Network: The LED is lit when the recorder is connected to a network, and blinks when data is being

30757AC 21

transferred.

REMOTE CONTROL

Setting the Remote Control le r ID

When more than one OpenEye EasyDVR is installed in the same location, you can use one remote controller to control up to 16 recorders. To control multiple recorders, you must change the remote controller ID to match the Unit ID of the recorder. Follow the instructions below to set the Unit ID and change the remote controller n umber.

The Mighty Squirrel Co ntroller

Assign a unique Unit ID on the recorder

1. Press MENU.

• If prompted, login with an administrator level username.

2. Select SYSTEM and press ENTER.

3. Select RS485 Setup and press ENTER.

4. Select Unit ID and press ENTER.

5. Use the UP/DOWN arrows to set the desired Unit ID.

6. Press ENTER when the desired number is displayed.

Note See the Unit ID and Remote Control Number table below for additional reference.

Set the number on the Remote Controller

Press and hold the ID button on the remote controller and enter the corresponding Remote Control number to operate the recorder. For example, assuming the Unit ID is set to 225, press ID on the remote controller and then press 2 immediately.

Unit ID and Remote Control Number

To use the included remote controller, each recorder needs a unique Unit ID number that corresponds with a Remote Control number. Use the table below for reference.

Unit ID Remote Control ID

224 01 225 02 226 03 227 04 228 05 229 06 230 07 231 08 232 09 233 10 234 11 235 12 236 13 237 14 238 15 239 16

30757AC 23

INTERFACE CONTROL OPTIONS

The recorder can be controlled using the front panel buttons, the handheld remote control, or with a USB mouse; and a USB keyboard can be used to input alpha or numeric characters.

Front Panel Control Buttons

Power Button

When the recorder is powered off, pressing the power button will power on the recorder. When powered on, press and hold the power button until prompted to login; if authorized credentials are provided the recorder will shutdown. The power button also functions as an LED indicator; it will appear red when the recorder is powered off (but still connected to power), and will appear blue when the recorder is powered on.

Channel Number Buttons

In both Live and Search modes, pressing a channel button will display the selected channel full screen. In PTZ mode, pressing the channel 1 button will open the presets menu. When the onscreen number keyboard is displayed, the channel 1~9 butto ns will enter the ir

corresponding number, and the channel 10 button will enter a 0.

Display Button

Press the DISPLAY button repeatedly to cycle through the available display configurations. Depending on the recorder model, the available options include: single channel, four cameras (2x2), nine cameras (3x3), and sixteen cameras (4x4).

Play/Stop Button

Press the PLAY/STOP button to enter Playback mode; press again to return to the Live Display.

Freeze Button

In Live mode, pressing the FREEZE button will freeze the currently displayed image(s); press again to return to live video.

In Search mode, pressing the FREEZE button will pause the current playback. While paused the left and right arrow buttons can be used to step forward or reverse. Pressing the FREEZE button again will resume playback.

Sequence Button

Press the SEQ button to start automatic sequencing of cameras; different sequences will cycle through depending upon the display options selected.

Escape Button

Press the ESC button to cancel or exit modes and menu selections. If Password Protection is set to On, pressing ESC twice while in live view will logoff a user logged in at the recorder. If Password Protection is set to Off, press and hold ESC for five seconds to lock the front panel buttons; press and hold ESC again for five seconds to unlock.

PTZ Button

Press the PTZ button to enter PTZ mode; please refer to the PTZ section later in this manual for further details.

Call Button

Press the CALL button to enter the call monitor control mode, and define the camera channels to be displayed on the call monitor output (only available on the 8 and 16 channel models). For mor e detai ls, see the Call Monitor Display section in the Operations chapter later in this manual.

Backup Button

Press the BACKUP button to open the Backup menu and select export options; please refer to the Backup section later in this manual for further deta il s.

Search Button

Press the SEARCH button to enter the Search menu; please refer to the Search section later in this manual for further details.

Menu Button

Press the MENU button to access the recorder configuration menu; please refer to the Setup section later in this manual for further details.

Arrow Buttons

The arrow direction buttons (, , , and ) are used to navigate menu items. In some menus the LEFT and RIGHT arrows are used to move the selection cursor from field to field, while the UP and DOWN arrows are used to change the value in the selected field.

In Zoom mode the arrow direction buttons move the picture in the desired direction.

Enter/Zoom Button

When navigating onscreen menus, the ENTER butto n is use d to choose a menu option or conf irm a selection.

In Live mode pressing the ZOOM button opens a 2x zoomed image of the currently selected camera channel (use the arrow buttons to move the focus of the picture). Press the ZOOM button again to exit back to Live mode.

Remote Control

Power Button

ID Button

Press the ID button followed by the desired identification number to change which recorder the remote can control. For more details reference the sec tio n on chang i ng the remote I D earlier in this manual.

Search Button

Press the SEARCH button to enter the Search menu; please refer to the Search section later in this manual for further details.

Backup Button

Press the BACKUP button to open the Backup menu and select export options; please refer to the Backup section later in this manual for further details.

30757AC 25

Live Button

Press the LIVE button while in the Search or Backup menus, or in Sequence mode to return to the Live Display.

Menu Button

Press the MENU button to access the recorder configuration menu; please refer to the Setup section later in this manual for further details.

Number Buttons

In both Live and Search modes, pressing a number button will display the selected cha nne l full scr een. Number buttons 1~9 will display the corresponding channel; for channels use the 10+ button in addition to the 0~6 button for the corresponding channel (example: to access channel 14, press the 10+ button then the 4 button).

In PTZ mode, pressing the channel 1 button will open the presets menu. When the onscreen number keyboard is displayed, the buttons 0~9 buttons will enter their

corresponding number.

Log Off (key) Button

Press the Log Off button while in Live Display to log off. While in other menu options, the Log Off button will function similarly to the Exit/Escape button (back one menu screen).

Enter Button

When navigating onscreen menus, the ENTER butto n is use d to choose a menu option or conf irm a selection. The button in the center of the Arrow Buttons also functions as an Enter button.

Exit Button

Press the EXIT button to cancel or exit modes and menu selections.

Arrow Buttons

PTZ Button

Press the PTZ button to enter PTZ mode; please refer to the PTZ section later in this manual for further details.

Zoom Button

Press the Zoom-Plus or Zoom-Minus while in PTZ mode to control the PTZ camera zoom in and zoom out.

Focus Button

Press the Focus-Plus or Focus-Minus while in PTZ mode to control the PTZ camera focus in and focus out.

Sequence Button

Press the SEQ button to start automatic sequenc ing of came ras; different sequences will cycle through depending upon the display options selected.

Display Button

Searching Navigation Buttons

These six buttons are used for navigation while in Search mode.

Play

Play video forward at normal speed.

Pause

Freeze the video at the current location.

Fast Reverse

Play video in reverse at higher than normal speed.

Fast Forward

Play video forward at higher than normal speed.

Reverse 30 Seconds

Skip 30 seconds back in video.

Forward 30 Seconds

Skip 30 seconds forward in video.

USB Mouse

A USB mouse can be connected to the USB port on either the front panel or the rear panel of the recorder. Having a USB mouse connected will allow you to use the mouse pointer to select and click menu items (instead of using the arrow buttons and ENTER on the recorder front panel). In most scenarios the left mouse button will act similar to the ENTER button on the front panel, the right mouse button will act similar to the EXIT button, and the mouse scroll wheel can be used to adjust values. Using a USB mouse also allows access to two additional menu controls: a right-click menu, and the onscreen menu bar.

Right-Click Menu

While in Live Display mode, use the mouse to right-click anywhere on the screen to display the Right-Click Menu. All of these menu options lead to the same options as their corresponding front panel or remote control buttons. Details on the options found in Menu selection can be found in the Setup section later in this manual; details on the remaining items can be found in the Operations section later in this manual.

30757AC 27

Onscreen Menu Bar

The Onscreen Menu Bar will display two menu buttons when you move the mouse pointer over the Menu Bar: Channel and Function.

The Channel menu allows you to click a channel number to display that channel full screen.

The Function menu provides all the same options as the Right-Click Menu in icon format. All of these menu options lead to the same options as their corresponding front panel or remote control buttons. Details on the options found in Menu selection can be found in the Setup section later in this manual; details on the remaining items can be found in the Operations section later in this manual.

USB Keyboard

1 2 3 4 5 6 7 8 9 0 - = BACKSPACE`

F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12

 

ESC

Q W E R T Y U I O P [ ] \TAB

A S D F G H J K L ; ‘ ENTERCAPS LOCK

Z X C V B N M , . / SHIFTSHIFT

 ALT SPACE ALT  CTRLCTRL

CH16

CH15CH14

CH12 CH13

CH11

CH1 CH2

CH3

CH4

CH5 CH6

CH7 CH8

CH9

CH10

DOWN

ENTER

LEFT RIGHT

PAUSE MENU

SEQ

PLAY/ STOP

DISPLAY

BACKUP

PTZEXIT

A USB keyboard can be connect to the USB port on either the front panel or the rear panel of the recorder. Having a USB keyboard connected will allow you to use the keyboard to enter alpha or nemeric characters (instead of using the arrow buttons and ENTER to navigate the onscreen keyboard). Anytime an onscreen keyboard is displayed (camera names, usernames, passwords, etc) the USB keyboard can be used to enter information.

A USB keyboard can also be used to directly access recorder function; use the diagram below for reference.

30757AC 29

REAR PANEL CONNECTORS

BNC Main Monitor Output

Main Audio Output

Camera Inputs (BNC)

VGA Main Monitor Output

PTZ Control & Audio Input & Alarm Input & Output

Power

BNC Call Monitor Output

BNC Main Monitor Output

Main Audio Output

Call Audio Output

Camera Inputs (BNC)

VGA Main Monitor Output HDMI Main Monitor Output

PTZ Control & Audio Input & Alarm Input & Output

Power

The rear panel of the recorder contains the connectors used to attach cameras, sensor s , relay, audio, network, and monitor to the recorder.

D120 Rear Panel

4 Channel

D240 Rear Panel

8 Channel

D480 Rear Panel

BNC Call Monitor Output

VGA Main Monitor Output

HDMI Main Monitor Output

BNC Main Monitor Output

Camera Inputs (BNC)

Alarm Input & Output

Audio Input

Power

16 Channel

30757AC 31

Pin Definition of Alarm I/O & RS -485, a nd Audio In

D120

D240

Wire

Definition

Brown

Alarm Out Open

Red

Alarm Out COM

Black

RS485 D+

Brown

Alarm In 1

Red

Alarm In 3

Orange

Alarm In 5

Yellow

Alarm In 7

RCA

Audio In 1

RCA

Audio In 3

RCA

Audio In 5

RCA

Audio In 7

Black

GND

Black

GND

Orange

Alarm Out Close

Green

RS485 D-

Blue

Alarm In 2

Purple

Alarm In 4

Gray

Alarm In 6

White

Alarm In 8

RCA

Audio In 2

RCA

Audio In 4

RCA

Audio In 6

RCA

Audio In 8

Black

GND

Black

GND

You can use this chart to create your own peripheral connection dongle; or you can purchase a manufactured dongle as an accessory.

Advantages of purchasing the manufactured dongle:

• The connections are colored according to the Wire list in this chart.

• Alarm Out Open, Alarm Out COM, and Alarm Out Close are labeled on the wires.

• Audio wires have RCA connectors and numbered labels.

• Pins for GND (12, 13, 24, and 25) are combined in one black wire with a label on it.

D480

Alarm I/O & RS-485

Audio

Wire

Definition

White

Alarm Out Open

Audio 1

Brown

Alarm Out COM

Audio 3

Red

RS485 D+

Audio 5

Orange

RS485 D-

Audio 7

Audio 9

Yellow

Alarm In 1

Audio 11

Green

Alarm In 2

Audio 13

Blue

Alarm In 3

Audio 15

Purple

Alarm In 4

GND

Yellow

Alarm In 5

GND

Green

Alarm In 6

GND

Blue

Alarm In 7

Call Audio

Purple

Alarm In 8

Main Audio

Gray

Alarm Out Close

Audio 2

Audio 4

Audio 6

Audio 8

Yellow

Alarm In 9

Audio 10

Green

Alarm In 10

Audio 12

Blue

Alarm In 11

Audio 14

Purple

Alarm In 12

Audio 16

Yellow

Alarm In 13

GND

Green

Alarm In 14

GND

Blue

Alarm In 15

GND

Purple

Alarm In 16

You can use this chart to create your own peripheral connection dongles; or you can purchase manufactured dongles as accessories.

Advantages of purchasing the manufactured dongles:

• The connections are colored according to the Wire list in this chart.

• Alarm Out Open, Alarm Out COM, and Alarm Out Close are labeled on the wires.

• Audio wires have RCA connectors and numbered labels.

• Pins 6~9 are bundled as Group A.

• Pins 10~13 are bundled as Group B.

• Pins 18~21 are bundled as Group C.

• Pins 22~25 are bundled as Group D.

30757AC 33

INSTALLATION

CONNECTION GUIDE

Power Setup

WARNING:

To reduce the risk of electrical shock or damage to the equip ment: Do not disable the power grounding plug.

The grounding plug is an important safety feature.

If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

Disconnect the power from the recorder by unplugging the power cord either from the electrical outlet or the recorder.

Monitor Setup

The recorder has the following connections available to attach a monitor.

Attach the monitor or monitors to the rear of the recorder using the cable supplied by the monitor manufacturer. Refer to the monitor manual for detailed information on how to setup and use it.

Note The monitor must be capable of having a minimum screen resolution of 1024 x 768 and

display colors of at least 32 Bit

HDMI Output To TV / Digital Display

VGA Connect to an analog VGA Monitor

BNC Connect to an analog BNC Monitor

Connecting a Video Source

Various types of video sources can be connected to the recorder including DVD players, VHS players, and CCTV Cameras. The back of the recorder contains 4, 8, or 16 video inpu ts depe ndi ng on the recorder model. The connectors use the BNC standard.

The video inputs are 75 Ώ BNC connectors. Plug one end into the video source (DVD, Camera, etc.) and plug the other end into the desired BNC input on the recorder.

Connecting to a Network

Use the RJ45 jack on the rear of the recorder w hen con nec ti ng to a netw or k.

Connecting Audio

To record audio on the recorder connect the audio source to the connections on the audio ports on the I/O connector.

To listen to live or recorded audio connect the Audio Out Port to an amplified speaker system.

Connecting an Alarm/Sens or Input

Connect alarm/sensor inputs to the Alarm In ports on the I/O connector.

Connecting a Relay Output

Connect relay output to the Alarm Out port on the I/O connector.

Connecting a PTZ Camera

The RS485 connector on the I/O connector can be used to control Pan / Tilt / Zoom (PTZ) cameras. See the PTZ camera manufacturer’s manual for configuring the RS485 connection.

Connect D+ and D- from the I/O connector on the recorder to the R+ and R- of the camera.

30757AC 35

TURNING ON THE DVR

First Time Power On

1. Connect camera cables.

2. Connect monitor cable.

3. Connect network cable (if remote access will be needed).

4. Connect alarm inputs, relay output, or PTZ wires (if needed).

5. Connect the power cable to the recorder and wait until the main screen is displayed on the connected monitor; this process will take approximately 90 seconds.

Normal Power On

1. Press the power button on the front panel.

TURNING OFF THE DVR

1. Press and hold the power button on the front panel until the login scr een is di spl ay ed.

2. Highlight the admin account and press ENTER.

3. Enter the admin password and press ENTER.

4. At the confirmation prompt press ENTER to complete the shutdown.

SETUP

CAMERAS

Use the CAMERAS menu to configure camera channel settings; including channel name, motion detection, and PTZ configuration.

Analog Camera Select

Analog Camera Select allows you to select the camera channel to make changes to.

Motion Detection Setup

Detect Config allows you to configure the motion detection settings for the selected channel.

Motion Detect

Motion Detect allows you to enable or disable the motion detecti on for the recorder.

Detected Area Setup

Detected Area Setup allows you to configure the motion detection grid for the selected channel. By default all blocks in the 16x12 grid are selected to detect motion.

1. Select Detected Area Setup and press ENTER.

2. Use the arrow keys to move the cursor on the grid.

3. Press ENTER to deselect a block (ignore motion).

4. Press ENTER on an unselected block to reselect it (detect motion.

5. Press SEQ to deselect all blocks.

6. Press SEQ again to reselect all blocks.

7. Press ESC when you complete the configuration of the detection grid.

Sensitivity

Sensitivity allows you to change the sensitivity of motion detection function. A greater value represents more sensitive detection (motion events will be easier to trigger).

Block Threshold

Block Threshold allows you to change the amount of motion needed to register a motion event. This number represents the number of blocks on the 16x12 grid that are required to be detecting motion before a motion event is registered. Selecting the minimum (1) means that only one block needs to be detecting motion for it to register as a motion event. Selecting the maximum (16) means that sixteen grid blocks need to be detecting motion for it to register as a motion event.

Configure the Recorder for Motion Based Recording

By default the recorder is configured to record continuously with the configuration of “Best Quality.”

To change to motion only recording:

1. Press MENU.

2. Select CAMERAS and press ENTER.

3. Select Motion Detection Setup and press ENTER.

4. Select Motion Detect and press ENTER.

5. Press DOWN arrow to change the selection to On and press ENTER.

6. Press ESCAPE.

7. Select Copy Settings and press ENTER.

8. Select Select All and press ENTER.

9. Select Confirm and press ENTER.

10. Press ESCAPE.

11. Select SCHEDULE and press ENTER.

12. Select Global Configuration and press ENTER.

13. Press UP arrow three times to change the selection to Event Only and then press ENTER.

14. Press ESCAPE.

30757AC 39

PTZ Setup

PTZ Setup allows you to configure the PTZ settings for the selected channel.

PTZ Protocol

PTZ Protocol allows you to select the PTZ protocol for the camera on the selected channel. Supported Protocols:

• AD422

• DSCP

• Fastrax 2

• GE RS-485

• GE RS-422

Note The selected protocol must match the configured protocol in the PTZ camera.

Camera ID

Camera ID allows you to configure the device ID of the camera on the selected channel.

Note This ID must match the configured ID in the PTZ camera.

Note Each device on a RS485 network must have a unique ID.

Note All devices on a RS485 network should have the same Baud Rate, Bits, Stop, and Parity

• JVC

• Panasonic C

• Panasonic N

• PELCO D

• PELCO P

settings. By default the recorder is set to 9600, 8, 1, None.

Adjust Video

Adjust Video allows you to make manual adjustments to the Brightness, Contrast, Saturation, and Hue of the selected camera.

Camera Name

Camera Name allows you to create a custom name for each camera channel that will be displayed in live view. By default each camera channel is simply named with its channel number.

1. Select Camera Name and press ENTER.

2. Use the onscreen keyboard to enter the desired camera name (up to 11 characters).

3. When you are finished select OK and press ENTER.

Hidden

Hidden allows you set selected camera channels to be hidden unless an authorized user is logged in.

Copy Settings

Copy Settings allows you to copy the current channel confirmation to other channels.

1. Select Copy Settings and press ENTER.

2. Select the desired target channel and press ENTER.

3. Or copy to all channels, select Select All and press ENTER.

4. Select Confirm and press ENTER to copy the settings to the selected channel(s).

• Repeat for each channel you want to copy settings to.

SCHEDULE

Use the SCHEDULE menu to configure recording quality, resolution, schedule, and other recording parameters.

Audio Recording

Audio Recording allows you to enable or disable audio recording. If an audio so urce is connect to the recorder, change Audio Recording to On to record the audio.

Schedule Setup

Schedule Setup allows you to define the start and end time for the day, night, and weekend schedule.

Day Time Start

Day schedule start time; use LEFT/RIGHT to move between fields, and UP/DOWN to change values.

Day Time End

Day schedule end time; use LEFT/RIGHT to move between fields, and UP/DOWN to change values.

Night Time Start

Night schedule start time; use LEFT/RIG HT to move between fields, and UP/DOWN to change values.

Night Time End

Night schedule end time; use LEFT/RIGHT to move between fields, and UP/DOWN to change values.

30757AC 41

Weekend Schedule

Weekend Schedule allows you to enable or disable the Weekend Schedule option. Change setti ng to On if you need to define a weekend schedule.

Weekend Start

Weekend schedule start time and day of the week; use LEFT/RIGHT to move between fields, and UP/DOWN to change values.

Weekend End

Weekend schedule end time and day of the week; use LEFT/RIGHT to move between fields, and UP/DOWN to change values.

Record Mode Setup

Record Mode Setup allows you to configure the recording resolution and bit rate.

Record Resolution

Available options: 352x240 (1CIF), 720x240 (2CIF), 720x480 (D1)

CBR/VBR

Constant Bit Rate Constant file size at the risk of reduced quality in video. Variable Bit Rate Better quality video at the risk of large file sizes.

Global Configuration

Global Configuration allows you to quickly configure universal record settings based on a description of need based on the installation.

OFF

No preconfigured universal settings. Global Configuration must be set to OFF to enable the Per Camera Config menu option.

Best Quality

Record settings will be universally adjusted to capture the best quality picture; but will result in larger file sizes, reducing the total number of recorded days stored.

Standard

Record settings will be universally adjusted to balance picture quality with file size.

Extended Record

Record settings will be universally adjusted to capture the highest number of recorded days; but will result in reduced picture quality.

Event Only

Record settings will be universally set to only capture video based on motion or sensor events.

Quick Record

Global Configuration must be set to Quick Record to enable the Quick Record Setup menu option.

512Kbps DSL

Record settings will be universally adjusted to work in a low bandwidth environment.

256Kbps DSL

Record settings will be universally adjusted to work in a lower bandwidth environment.

128Kbps DSL

Record settings will be universally adjusted to work in the lowest bandwidth environment.

Per Camera Configuration

Per Camera Configuration allows you to configure the pictures per second (PPS) and quality for normal or event recording for the day, night and weekend schedule, on a per camera basis. The Global Configuration menu option must be set to OFF to allow access to the Per Camera Configuratoin menu option.

1. Select the camera channel to configure.

2. Select the Normal PPS for the day, night, and week end schedule.

3. Select the Normal Quality for the day, night, and weekend schedule.

4. If you want to configure for event recording, or to increase frame rate when an event occurs, adjust which Event Activities you want monitored (None, Alarm, Motion, Both) for the day, night, and weekend schedule.

• Select the Event PPS for the day, night, and weekend schedule.

• Select the Event Quality for the day, night, and weekend schedule.

5. Select a different camera channel and repeat as needed.

6. When finished press ESC to return to the SCHEDULE menu.

30757AC 43

Quick Record Setup

Quick Record Setup allows you to easily make record setting changes to all channels. Two approaches can be used within the Quick Record Setup menu:

• The desired number of days can be entered, and the PPS and Quality settings will automatically adjust.

• The desired PPS and Quality can be set, (along with whether to record during the day, night, and weekend schedule), and the estimated number of days will automatically adjust.

Note If Weekend Schedule (under Schedule Setup) has been set to Off, the option to change

Weekend Record on this menu will not be changeable.

Note The current number of connected cameras will affect the estimated recording days, average

PPS and average quality.

Purge Data

Purge Data allows you to quickly purge recorded data from the recorder if needed.

Purge All Data

Purge All Data allows you to delete all recorded video from the recorder. Caution This will permanently delete all recorded video; there are no recovery options once this

process is started.

1. Select Purge All Data and press ENTER.

2. Press the DOWN arrow to change the selection to Yes and press ENTER.

3. Select Start To Purge and press ENTER.

4. Press the DOWN arrow to change the selection to Yes and press ENTER.

Purge All Event Data

Purge All Event Data allows you to delete all event based recorded video from the recorder. Caution This will permanently delete all motion based and alarm based recorded video; there are no

recovery options once this process is started.

1. Select Purge All Event Data and press ENTER.

2. Press the DOWN arrow to change the selection to Yes and press ENTER.

3. Select Start To Purge and press ENTER.

4. Press the DOWN arrow to change the selection to Yes and press ENTER.

Purge Event Before

Purge Event Before allows you to delete all event based recorded video that occurred prior to the selected date from the recorder.

Caution This will permanently delete all motion based and alarm based recorded video that occurred

prior to the date selected; there are no recovery options once this process is started.

1. Select Purge Event Before and press ENTER.

2. Use the LEFT/RIGHT arrows to navigate the date fields, and the UP/DOWN arrow to change the date.

3. Once the desired target date has been set, press ENTER.

4. Select Start To Purge and press ENTER.

5. Press the DOWN arrow to change the selection to Yes and press ENTER.

Start To Purge

Start to Purge starts the purge process selected (Purge All Data, Purge All Event Data, or Purge Event Before).

Caution Once this option has been set to Yes there are no further confirmations, purging of the

selected data will begin immediately, and cannot be cancelled or recovered.

30757AC 45

ALARMS

Use the ALARMS menu to configure the recorders response to alarm events

Internal Buzzer

Internal Buzzer allows you to enable or disable the audible beep from the recorder when alarm events occur. Set to On to enable the beep; set to Off to disable the beep.

Per Channel Configuration

Per Channel Configuration allows you to configure alarm events for video loss and alarm inputs and outputs.

Channel Select

Channel Select allows you to select the camera/alarm channel to modify.

Alarm In

Alarm In allows you to enable or disable the alarm channel. Select N/O for Normal Open, N/C for Normal Close, or OFF to disable.

Alarm Out

Alarm Out allows you to enable or disable the alarm relay output. Note There is only a single alarm relay output.

Video Loss Detect

Video Loss Detect allows you to enable or disable video loss as an alarm event.

Copy Event Settings

Copy Event Settings allows you to copy the current channel confirmation to other channels.

1. Select Copy Event Settings and press ENTER.

2. Select the desired target channel and press ENTER.

• Repeat for each channel you want to copy settings to.

3. Or copy to all channels, select Select All and press ENTER.

4. Select Confirm and press ENTER to copy the settings to the selected channel(s).

Event Duration

Event Duration allows you to set the duration of both the alarm beep, and the alarm relay output functions after an alarm is trigged (5 seconds to 999 seconds).

30757AC 47

USERS

Use the USERS menu to manage usernames, passwords, and privileges. The OpenEye recorder provides eight built in user accounts. Seven of these accounts can have the username, password, and privilege customized; the preconfigured admin account has a statically set username and privilege, but you can customize the password.

Password Protection

Password Protection allows you to require username and password authentication to access menu functions. The option is set to On by default, meaning username and password are required to access any menu functions. Change this setting to Off to allow uninhibited access to the recorder.

Auto Logout

Auto Logout will log off a user after the selected amount of time. The option can be set from 60 seconds to 300 seconds. The option can also be set to Disabled.

Account Setup

Account Setup allows you to setup or modify user accounts, including customizing the username, password, and privilege level, or even disable an accoun t.

Creating a New User Account

1. From the USER menu, select Account Setup.

2. Select user from the Account option.

3. Click Edit to the right of the Account field.

4. Use the onscreen keyboard to enter the desired username.

5. When you are finished select OK and press ENTER.

Note The username is case sensitiv e.

6. Click Edit to the right of the Password field.

7. Use the onscreen keyboard or channel buttons on the front panel to enter the password.

8. When you are finished select OK and press ENTER.

Note Passwords require a minimum of four characters; maximum of eight characters.

9. Select the Privilege level; opti ons inc lud e Level 1~8 and Disable. Level 1 has the lowest authority, and Level 8 has full administrative authority.

10. Click Save.

11. Repeat as necessary, selectin g user2 through user7 on step 2 above.

Modifying an Existing User Account

1. From the USER menu, select Account Setup.

2. Select the username to be modified from the Account option.

3. Click Edit to the right of the Account field to change the username.

4. Use the onscreen keyboard to enter the desired username.

5. When you are finished select OK and press ENTER.

Note The username is case sensitive, and can be a maximum of fourteen characters.

6. Click Edit to the right of the Password field to change the password.

7. Use the onscreen keyboard or channel buttons on the front panel to enter the password.

8. When you are finished select OK and press ENTER.

Note Passwords require a minimum of four characters; maximum of eight characters.

9. Select the Privilege level; opti ons inc lud e Level 1~8 and Disable. Level 1 has the lowest authority, and Level 8 has full administrative authority.

10. Click Save.

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Permissions Setup

Permissions Setup allows you to modify the privilege level required to access menu options and features of the recorder.

To enable privilege requirements for any option, set it to a selected level: 1 through 8. Users will be able to access functions that are equal to or less than (numerically) their set privilege level.

To disable privilege requirements for any option, set it to DISABLE. No username will be required to access any function set to DISABLE.

The functions that can be configured for privilege requirements:

• Playback/Search

• Hidden Camera

• PTZ Control

• Live Operation

• Spot Out Control

• Export Data

• Menu Access

• Camera Setup

• Schedule Setup

• Alarms Setup

• User Management

• Network Setup

• Display Setup

• System Setup

• System/Version Information

Note The Menu Access option cannot be set to DISABLE.

Load Default Settings

Load Default Settings allows you to reset all USERS menu settings back to factory defaults.

1. Select Load Default Settings and press ENTER.

2. Press the DOWN arrow to change the setting to Yes and press ENTER.

Note ALL customized usernames and configurations will be lost, and cannot be recovered.

Note This reset only affects options customized within the USERS menu.

Caution There is no confirmation message; selecting Yes will instantly reset USERS menu settings.

NETWORK

Use the NETWORK menu to configure your network communication options.

LAN Setup

LAN Setup allows you to configure the basic network settings for Ethernet communication. Consult a network administrator if you are not familiar with basic network configuration, or not familiar with the network you will be connecting to the recorder.

Enable Network

Enable Netwrok allows you to enable or disable the LAN port, as well as LAN settings.

DHCP

DHCP allows you to enable or disable DHCP (Dynamic Host Configuration Protocol). By default DHCP is set to On and will attempt to obtain a dynamic IP address automatically. DHCP must be set to Off to allow editing of the IP, Netmask, Gateway, and DNS fields.

IP allows you to specify a unique IP address for the recorder.

Subnet

Subnet allows you to specify the subnet mask of the network you are connecting to the recorder.

Gateway

Gateway allows you to specify the default gateway of the network you are connecting to the recorder.

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DNS

DNS allows you to specify the DNS of the network you are connecting to the recorder.

Web Port

Web Port allows you to specify the web port used to connect to the recorder from a remote location. By default the port is set to 80. Although ports 1 through 65535 are valid, to avoid possible conflicts we recommend using port 80, or ports 1025 through 65535.

SMTP Setup

SMTP Setup allows you to configure the recorder to send email messages.

Email Via SMTP

Email Via SMTP allows you to enable or disable the email option.

Email Address

Email Address allows you to enter an email address that will receive alarm event information. Note Only a single email address can receive alarm even information. If multiple people need to

receive notification, consider using a distribution address.

SMTP Server

SMTP Server allows you to configure the server address of the mail server you will use to send the email message. The SMTP Server entry can either by the mail server name (maximum of 47 characters) or an IP address.

SMTP Port

SMPT Port allows you to configure the mail port that the specified SMTP server uses. Port 25 is the default, and most commonly used mail port; ports 465 and 587 are the most typical alternates. Contact the mail server administrator if you are unsure of the mail port the SMTP server is using.

SMTP Account

SMTP Account allows you to enter an account name that exists on the specified SMTP Server, and is authorized to send emails via SMTP.

SMTP Password

SMTP Password allows you to enter the corresponding password for the account name entered in the SMTP Account field.

Use SSL Connection

Use SSL Connection allows you to enable or disable the use of Secure Sockets Layer (SSL); this setting should correspond with the configurations on the mail server entered in the SMPT Server field. Contact the mail server administrator if you are unsure of SSL setting configuration on the mail server.

Email Notice

Email Notice allows you to enable or disable the email notification being sent for each alarm event triggered.

Email Attachment

Email Attachment allows you to enable or disable the AVI attachment inclusion with alarm event notifications.

Note When Email Attachment is enabled, any alarm event will cause the recorder to send a short

AVI video clip from each channel with a connected camera.

ReportStar Setup

ReportStar Setup allows you to configure the ReportStar settings for the recorder. Note A network connection with a connection to the internet is needed for ReportStar to function.

Also a ReportStar account is required to view ReportStar information.

Enable ReportStar

To enable ReportStar:

1. Ensure that the EasyDVR recorder is connected to the internet.

2. On your recorder, press MENU on the front panel or remote control and go to NETWORK > ReportStar Setup.

3. Set Enable ReportStar to On.

4. Enter a new numeric Security Code to protect against unauthor iz ed user s and writ e it down in the space provided at the bottom of this document.

Note

It is recommended that the remaining ReportStar settings are left as the default.

5. Select Send Update to ReportStar and press ENTER.

Note If you receive an error message it is likely that the internet c onnect i on is not set up correctly. Double

check all equipment and settings related to the connection and send the update again.

6. Write down the MAC ADDRESS. The MAC Address is required to add the device to ReportStar.

Note The Serial Number and MAC Address of your recorder are required to add your device to ReportStar.

The Serial Number and MAC Address are noted at the bottom of this document for later reference.

Send Update to ReportStar

The Send Update To ReportStar button will attempt to send a report to ReportStar. This button is used to verify that ReportStar is configured and working properly. A message will show “ReportStar Update Completed Successfully” if everything is working correctly.

Security Code

Security Code allows you to create a custom numeric code required to add the recorder to your ReportStar account. This provides an additional layer of security by preventing unauthorized personnel from receiving ReportStar information.

Set Daily Update

Set Daily Update allows you to configure the time of day the recorder will send daily information updates to the ReportStar server.

Send Alarm Events Instantly

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Send Alarm Events Instantly allows you to enable an immediate send of alarm event information to ReportStar. If left in the default Off state , alarm ev ent information is sent with the normal daily information updates.

MAC Address

MAC Address simply displays the MAC address of the recorder; this information is required to add the recorder to your ReportStar account, so you should make a note of it.

Send to Custom URL

Send to Custom URL is used for additional troubleshooting, and should only be enabled when directly instructed to do so by an OpenEye representative.

Custom URL

Custom URL is used for additional troubleshooting, and should only be modified when directly instructed to do so by an OpenEye representative.

Network Time Protocol Setup

Network Time Protocol Setup allows you to have the recorder synchronize time with a network time server.

Note A time zone must be selected to enable this option (via the SYSTEM menu).

Note A network connection is required to connect to a NTP server; and an internet connection is

required if you plan to connect to a public NTP server.

NTP Server

NTP Server allows you to enter the NTP server you want to connect and synchronize with. This can be a local area network server (as long as the time server service is running on it); or a public time server. We recommend using nist.time.gov; or you can do an internet search for “public NTP servers” to find an alternate.

Automatically Time Sync

Automatically Time Sync allows you to enable or disable automatic time synchronization; time sync will occur once per hour when enabled.

Manually Time Sync

Manually Time Sync allows you to perform an immediate one-time sync hron iz ation .

DDNS Setup

DDNS Setup allows you to configure a static name to correspond to your dynamic public IP address using the Dynamic Domain Name System (DDNS).

Enable DDNS

Enable DDNS allows you to enable or disable the DDNS function, and options.

Host Name

Host Name displays the recorder’s assigned host name which corresponds to the DDNS address used to connect to the recorder.

DDNS Port

DDNS Port allows you to specify the web connect port; this could match the port configured under IP Advanced.

Submit/Update

Submit/Update allows you to force a send to the DDNS server to update the dynamic IP address that corresponds to the DDNS address used to connect to the recorder.

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ezDDNS

ezDDNS allows you to fill the Host Name field, and complete the configuration of DDNS settings. To enable and configure DDNS on your recorder:

1. Select Enable DDNS and press ENTER.

2. Press the DOWN arrow to change the selection to On and press ENTER.

3. Select ezDDNS and press ENTER.

4. Press the DOWN arrow to change the selection to Yes and press ENTER.

Note A network connection with a connection to the internet is needed for the DDNS update to

connect and complete.

5. The recorder will automatically pull a Host Name, and submit an update to the DDNS server.

6. The DDNS address will also be displayed (you should make a note of this address for future use).

Note Port forwarding also needs to be configured on the router to allow remote access to the

recorder from an offsite location. For further instruction on this process, visit http://openeye.net and search for “Port Forwarding.”

OpenEye EasyDVR User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

OpenEye

D-Series Operations Manual

Manual Edition 30757AC – AUGUST 2012

NOTES:

TABLE OF CONTENTS

PREFACE

ABOUT THIS GUIDE

TECHNICIAN NOTES

INTRODUCTION

PRODUCT DESCRIPTION

FEATURES

PTZ COMPATIBILITY LIST

QUICK START INSTRUCTIONS

LOGGING IN FOR THE FIRST TIME

LEDS, CONTROLS, AND CONNECTIONS

FRONT PANEL LEDS

D120 Front Panel

D240 & D480 Front Panel

Front Panel LED Indicators

REMOTE CONTROL

Setting the Remote Control le r ID

Assign a unique Unit ID on the recorder

Set the number on the Remote Controller

Unit ID and Remote Control Number

INTERFACE CONTROL OPTIONS

Front Panel Control Buttons

Power Button

Channel Number Buttons

Display Button

Play/Stop Button

Freeze Button

Sequence Button

Escape Button

PTZ Button

Call Button

Backup Button

Search Button

Menu Button

Arrow Buttons

Enter/Zoom Button

Remote Control

Power Button

ID Button

Search Button

Backup Button

Live Button

Menu Button

Number Buttons

Log Off (key) Button

Enter Button

Exit Button

Arrow Buttons

PTZ Button

Zoom Button

Focus Button

Sequence Button

Display Button

Searching Navigation Buttons

USB Mouse

Right-Click Menu

Onscreen Menu Bar

USB Keyboard

REAR PANEL CONNECTORS

D120 Rear Panel

4 Channel

D240 Rear Panel

8 Channel

D480 Rear Panel

16 Channel

Pin Definition of Alarm I/O & RS -485, a nd Audio In

D120

D240

D480

INSTALLATION

CONNECTION GUIDE

Power Setup