OpenEye D4000 User Manual

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Camera Tester

User Manual

ser Manua

Accessory

CA-D4000

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OpenEye® D4000 Camera Tester User Manual

Manual Edition 30564AA – JUNE 2011

No part of this document may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. OPENEYE shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract or tort, including negligence.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to OPENEYE. OPENEYE and OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere. All other brand and product names are trademarks or registered trademarks of the respective owners.

The following words and symbols mark special mess age s througho ut this gui de:

Note Text set off in this manner indicates information that is necessary for proper

operation of the product.

Tip Text set off in this manner indicates information th at may be helpf ul.

Caution Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

OPENEYE Liberty Lake, WA ● U.S.A.

30564AA 3

IMPORTANT S AFEGUARDS

1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instructions.

2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the type of power supply to your home or business, consult product dealer or local power company.

3. Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products that produce heat.

4. Water and Moisture – Do not use this product near water. Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual.

5. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleanin g.

6. Power Cord Protection – Power-supply cords should not be routed so that they are likely to be walked on or pinched by items placed against them, paying particular attention to cords at plugs, receptacles, and the point where they exit the product.

7. Overloading – Do not overload wall outlets; extension cords, or integral convenience receptacles as this can result in a risk of fire or electrical shock.

8. Object and Liquid Entry Points – Never insert foreign objects into the tester, other t han the media types approved by OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.

9. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious personal injury and serious damage to the product.

10. Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious damage to the product.

11. Replaceable Batteries – CAUTION: Risk of Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions.

12. Grounded Outlet – This equipment shall be connec ted to a proper ly grounded outl et .

13. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions:

• When the power-supply cord or plug is damaged.

• If liquid has been spilled, or objects have fallen into the unit.

• If the unit has been exposed to rain or water.

• If the unit does not operate normally by following the oper a tin g instructions. Adjust

only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation

• If the unit has been dropped or the enclosure has been damaged.

• When the unit exhibits a distinct change in performance - this indicates a need for

service.

14. Servicing – Do not attempt to service this product unless instructed to by an OpenEye engineer. Opening or removing covers may expose the user to dangerous voltage or other hazards. Refer all servicing to qualified personnel.

15. Replacement Parts – When replacement parts are required, be sure the service technician has used replacem ent part s specif ied by OpenEy e or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.

16. Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to determine that the unit is in proper operating condition.

NOTES ON HANDLING

Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when shipping or moving, repackage the unit as it was originally received from OpenEye.

Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for long periods of time. They will leave marks on the finish.

The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.

NOTES ON LOCATING

Place the unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.

If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens, place the tester away from the TV, radio, or VCR.

NOTES ON CLEANING

Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry

cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the tester.

If using a chemical saturated cloth to clean the unit, follow that product’s instructions.

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CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUA LIF IED SERVICE PERSONNEL.

CAUTION

RISK OF ELE CTRIC SHOCK

DO NOT OPEN

NOTES ON MOISTURE CONDENSATION

Moisture condensation could damage the tester. Read the following information carefully. Moisture condensation might occur und er the following circumstances:

• When this product is brought directly from a cool location to a warm location.

• When this product is moved to a hot and humid location from a cool location.

• When this product is moved to a cool and humid location from a warm location.

• When this product is used in a room where the temperature fluctuates.

• When this product is used near an air-condition ing unit vent.

• When this product is used in a humid place.

Do not use the tester when moistur e cond ensation may occur.

If the tester is used in such a situation, it may damage internal parts. Remove the power cord of the tester from the wall outlet, turn off the tester, and leave it for two to three hours. After two to three hours, the tester will warm up and evaporate any moisture. Keep the DVR connected to the wall outlet and moisture will seldom occur.

WARNING

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of un-insulated "dangerous volt age" within the product enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

EN 55022 Class A Notice

WARNING This is a class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate mea sures.

30564AA 7

Standard Warranty

OpenEye warrants all new products, purchased through authorized OpenEye resellers & Distributors, to be free from defects in workmanship and material under normal use for a period of two years after the date of purchase. Any defective product that falls under this warranty will, at OpenEye's discretion, be repaired or replaced at no additional charge. OpenEye may elect to replace defective products with new or factory reconditioned products of equal or greater value. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Exceptions to this are listed below:

• Three years on all digital recorders

• Three years on all fixed cameras

All products shall be covered by a one year advance replacement warranty*.

OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of OpenEye shipment.

The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and implied, including without limitation the warranties of merchantability and fitness for a particular purpose. Under no circumstances will OpenEye be liable for any consequential, incidental, special or exemplary damages arising out of or connected with the sale, delivery, use or performance of the product, even if OpenEye is apprised of the likelihood of such damages occurring. In no event shall OpenEye liability exceed the purchase price of the product.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to country.

This warranty does not apply to products purchased through unauthorized sales channels.

*Requires corresponding security deposit. Advanced Replacement limited to components only outside of the USA and Canada.

28574AH Last Updated 05/23/2011

1 Contents ............................................................................................................................................. 9

2 Introduction ...................................................................................................................................... 11

Product Description ........................................................................................................ 11

Features .......................................................................................................................... 11

Connection Guide ........................................................................................................... 12

Video Inputs and Looping Outputs .......................................................................... 12

Connecting to a Network ......................................................................................... 12

Connecting Audio .................................................................................................... 12

Connecting a PTZ Camera ...................................................................................... 12

Connecting Power ................................................................................................... 12

Connecting a Network Cable for Test ...................................................................... 12

Turning on the D4000 ..................................................................................................... 13

Touch Screen calibration ................................................................................................ 13

3 SCREEN LAYOUT ............................................................................................................................ 14

Home Screen .................................................................................................................. 14

Status Icons ............................................................................................................. 14

Buttons .................................................................................................................... 15

4 Menu ................................................................................................................................................. 16

Analog Video In/Out ........................................................................................................ 16

AV In ........................................................................................................................ 16

AV Out ..................................................................................................................... 17

IP Camera ....................................................................................................................... 19

Connect ................................................................................................................... 19

UPnP Search ........................................................................................................... 21

IP Camera Control ................................................................................................... 21

Cable test ........................................................................................................................ 22

PoE setup ....................................................................................................................... 23

D4000 as a Pass-Through ....................................................................................... 23

D4000 as the PSE ................................................................................................... 23

PoE Setup ............................................................................................................... 24

Setup .............................................................................................................................. 25

Setup – AV .............................................................................................................. 26

Setup – IP ................................................................................................................ 26

Set Up IP Connection ....................................................................................... 27

Set Up IP Camera ............................................................................................ 27

Setup – IP Script ............................................................................................... 28

Dome Setup ............................................................................................................. 29

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Setup – Audio .......................................................................................................... 29

Setup – Snapshot .................................................................................................... 30

Saving a Snapshot ........................................................................................... 30

File Manager..................................................................................................... 31

Setup – System ....................................................................................................... 32

Firmware Upgrade ............................................................................................ 32

5 Specifications .................................................................................................................................. 33

INTRODUCTION

PRODUCT DESCRIPTION

OpenEye’s D4000 camera tester is a powerful testing, troubleshooting and installation tool for all CCTV integrators and installers. The D4000 combines an analog service monitor, IP service monitor, PTZ controller and network cable tester into a single handheld device. The D4000 is equipped with a 3.5” backlit color LCD touch screen making camera installation and configuration quick and easy.

The D4000 camera tester greatly benefits installers by providing a platform for testing and adjusting NTSC/PAL and IP cameras in a single battery operated device.

FEATURES

The D4000 includes the following features:

• Built in 3.5” touch LCD monitor

• 10/100 RJ45 Ethernet connection

• PoE Pass through

• PTZ through RS-485 bus

• UTP Cable tester

• NTSC/PAL analog input and pass through

• ONVIF 1.01 IP camera support

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CONNECTION GUIDE

Video Inputs and Looping Outputs

The D4000 comes with a BNC video input on the top of the device. The video input has a corresponding looping BNC output for passing the video signal to a CCTV monitor, which can be configured to output a color bar generator for monitor calibration.

Connecting to a Network

Use the RJ45 jack labeled LAN/PSE IN on the side of the device when connecting to a network. Use the RJ45 jack labeled LAN/POE OUT when direct connecting to a camera.

Connecting Audio

The D4000 can act as an audio pass through. Connect an audio source to the Line In on the side of the device, as well as PC Speakers or headphones.

Connecting a PTZ Camera

The RS485 connector can be used to control Pan / Tilt / Zoom (PTZ) cameras. See the PTZ camera manufacturer’s manua l for configuring the RS485 connection.

Connect TX- and TX+ of the D4000 to the RX- and RX+ (respectively) of the camera.

Connecting Power

Use the DV12V power input to power the device and charge the internal battery.

Connecting a Network Cable for Test

When testing a CAT5, CAT5e or CAT6 UTP cable, connect the cable to the RJ45 jack labeled CAT5.

TURNING ON THE D4000

1. Install the battery or connect the included power supply to the D4000.

2. Turn on the power switch on the left side of the device.

3. Press and hold the power button on the front of the device until the power LED indicator light above the LCD screen activates.

TOUCH SCREEN CALIBRATION

The first time you turn on the D4000, the device will ask you to perform a series of steps to calibrate the touch screen. This will also occur after resetting the factory defaults and after updating the D4000 firmware.

1. Tap the flashing target on the top left of the screen, then the flashing target on the lower right side of the screen.

2. On the second screen tap each flashing box as they appear.

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SCREEN LAYOUT

HOME SCREEN

Use the setup menus to configure all of the D4000 settings. Use the    and  keys on the front of the D4000 to navigate the menu, or tap the

desired icon.

Status Icons

Indicates the battery level and charging status

Buttons

Return to the Home Screen

When connecting to a PoE IP Camera, press the PSE button to turn the tester into a PoE Power Source. When enabled the PSE button will light up, and the tester will provide power to the camera from the tester’s internal battery.

Return to the previous page

Enter/Save

AV In: Displays the video from the BNC Video In

AV Out: Select a video output mode; includes video pass through and several video test patterns.

Enters the IP camera menu.

Cable tester. Use this when testing CAT5, CAT5e or CAT6 cable.

Select PoE power use options

Setup

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Plug one end of the cable into the CAT5 port on the right side of the tester, and the other end into the RJ-45 network cable terminator that came with the tester, then tap the green cable test button in the lower right corner, or press enter on the tester keypad. When the tester has completed testing, it will provide a map of the network cable.

The D4000’s cable tester accurately shows miss-wired cables, shorts, and open connections, allowing installers to quickly and easily diagnose network cable issues.

POE SETUP

The D4000 is capable of functioning as Power Sourcing Equipment (PSE) for PoE devices or as a PoE pass-through to carry power to a device from external PSE.

D4000 as a Pass-Through

When using external Power sourcing equipment to power an IP camera or other network device, the D4000 can act as a PoE pass-through. Simply connect the network cable from the PSE to the RJ-45 port labeled LAN / PSE IN. Next connect a network cable from the camera to the RJ-45 port labeled LAN / POE OUT and set the Power Break switch on the side of the tester to the On position. This allows the PSE to provide power to the network device.

D4000 as the PSE

The D4000 tester can also provide power to a network device using the internal battery as the power source. Connect the camera to the LAN / POE OUT RJ-45 port on the D4000 and press the PSE button on the top of the screen to activate the PoE out, the camera will draw power from the tester’s internal battery unless the tester is plugged in.

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PoE Setup

Use the PoE Setup Screen to define the D4000 power source behavior.

Enable PoE when booting – This setting turns on the PoE output while the D4000 tester is booting. This enables installers to boot a PoE network device while the tester is booting, saving time.

PoE auto-shutdown – Defines the amount of time that the tester will wait after PSE button has been activated and PSE deactivation if the tester does not detect a PoE device. Use this function to conserve power.

SETUP

The Setup menu allows you to define PTZ cameras, IP cameras and to update the firmware.

Tap the Setup button to enter the setup menu.

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Setup – AV

The AV Setup page allows you to adjust the brightness, contrast and sharpness of the video input.

Use the touch screen or the left and right arrows on the keypad to move the slider. To switch modes, tap the button, When you are satisfied with the adjustments, press the enter

button or tap the enter button on screen to save.

Setup – IP

The IP Setup screen allows you to set up the direct connection profile, set the tester’s network settings and send commands to IP cameras.

Set Up IP Connection

The IP Connection setup screen allows you to define the camera settings. Tap the IP Connection icon to open the IP connection menu.

Set the IP address for the D4000 by entering a static IP address and tapping SET, or tap DHCP to receive an IP address from a DHCP server.

Camera Profile – The D4000 is capable of storing up to 128 camera profiles. To create a new camera profile, enter a profile name into the profile field and tap the + button. Enter the camera’s IP address and select the camera type, Then scroll down to enter the username, password and to select a streaming method.

Set Up IP Camera

Use this menu to view or edit a camera’s network settings.

Tap Load from Camera to load the target camera’s network settings.

30564AA 27

Tip To change the target camera, change the selected profile on the Setup IP

Connection screen.

Enter any necessary changes to the camera’s network configuration and tap Send to Camera to update the camera settings.

Setup – IP Script

Use this screen to send HTTP commands and updates to IP cameras.

Tap the Import button to import the settings from the Target IP camera.

Tip To change the target camera, change the selected profile on the Setup IP

Connection screen.

The D4000 will populate possible control options to the table. Camera options will differ depending on the camera make and model. To change camera settings, tap Edit and input a new value for the setting you wish to change using the pop up keyboard. Tap Enter to close the keyboard and then tap Send. The D4000 will ask you to confirm the command, tap OK to send the change to the camera.

Dome Setup

Use the Dome Setup menu to enable/disable and set up PTZ control.

Dome Type – Select Enable to activate the RS-485 output on the tester. Protocol – Select the command protocol of your camera. [Consult the documentation

provided by the camera manufacturer to obtain t his inf orma ti on.]

Baud Rate – Select the baud rate of your camera. ID – Select the device ID of your camera.

Setup – Audio

Use the Audio menu to adjust the audio output volume.

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Setup – Snapshot

The D4000 is capable of taking a “snapshot” of an IP camera’s live view and saving it to a USB drive, microSD card or to the tester’s internal memory.

Saving a Snapshot

When viewing an IP camera stream, press the Enter/Snapshot button on the tester’s keypa d to save an image to open the save dialog.

Select the location that you wish to save the image to, and then enter a file name and a description.

File Manager

Files can be easily cop ied and deleted fr om the tester or from the removable media. From the Snapshot Setup screen Select the file location, and an image file. The image will appear in the Preview Window on the right side of the screen.

File Copy – Tap File Copy to copy an image to another location, the tester will ask you to select a destination.

Delete – Tap the file Delete button to remove a snapshot file. The tester will ask you to confirm this action.

Select All – Tap the Select All butto n to highli ght all the sna psho t fi les in the selecte d location. This can be used to copy or delete multiple files from one location to another.

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Setup – System

Use the System Setup screen to reset the system defaults or update the firmware.

Backlight – Adjust the brightness of the LCD screen. The Auto Control function fixes the

brightness at the default setting.

Version – Shows the tester’s firmware version. See steps below to upgrade the firmware. Factory Default – Resets all the D4000’s settings to the factory default settings. Auto Shutdown – defines a specific amount of time the tester will stay idle before

automatically turning off. Use this setting to con serv e bat tery life.

Firmware Upgrade

To upgrade the tester’s firmware:

1. Unzip the Upgrade folder into the root of the USB device.

Note This means that the firmware files (a .tgz and a .md5 file) must be located in

update/upd_dt01s)

2. Plug the power supply in, this is required to power the USB device.

3. Plug the USB device into the tester.

4. Navigate to the System Setup screen, and tap the Upgrade button, this will open the file selection dialog.

5. Check the Upgrade All box, then tap the USB butt on, and pick the firmware upgrade file from the list.

6. Tap the Enter button, or press the enter key on the tester keypad, tap OK to proceed.

The tester must complete the upgrade and then reboot. Do not interrupt the upgrade process, as this can corrupt the tester’s firmware.

SPECIFICATIONS

OPTIX III, Pelco P, Pelco D, AD422, Panasonic_C, Panasonic_N, JVC, OpenEye, ONVIF, ACTi, Axis, Sony, Sanyo, Vivotek, Toshiba and more

Model Display Video Input Video Output Video Out Options PTZ Control RS-485 Ports PTZ Functions

Supported Protocols

LAN In LAN Out Supported IP Cameras CAT5 Tester Network Video Output

(CA-D4000)

• 3.5” (320 x 240) Color LCD

• 1 x BNC

• Video Pass Through & 8 color patterns

• RS-485

• R+, R-, T+, T-

• Pan, Tilt, Zoom, Focus

•

Fastrax 2

• 10/100 Mbps, 48vDC PoE

• 10/110 Mbps, 802.3af PoE

•

• RJ-45 testing port

• Static IP, DHCP

• 1.0Vpp, 75Ω Unbalanced

Weight (including Battery) Battery Input Voltage Dimensions

30564AA 33

• 0.99lbs (450g)

• 7.5V Li-Ion

• 12vDC, 3A

• 6.7” x 3.9” x 1.5” (170mm x 99mm x 38mm)

www.openeye.net 1-888-542-1103

All rights reserved. No part of this publication may be reproduced by any means without written permission from OpenEye. The information in this publication is believed to be accurate in all respects. However, OpenEye cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate such changes.