OpenEye CM-730 User Manual

Outdoor Megapixel IP Dome Camera

User Manual

Camera

CM-730

www.openeye.net

2

Outdoor WDR IP Camera (CM-730)
User Manual

Manual Edition 30104AD – JULY 2013

©2000-2013, OPENEYE
All Rights Reserved.

No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is
subject to change without notice.

The information in this publication is provided “as is” without warranty of any kind. The entire risk
arising out of the use of this information remains with recipient. In no event shall OPENEYE be
liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever
(including without limitation, damages for loss of business profits, business interruption or loss of
business information), even if OPENEYE has been advised of the possibility of such damages and
whether in an action or con tra ct or tort, inc lud ing neg lige nce .

This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and
OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere; Windows,
and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand
and product names are trademarks or registered trademarks of the respective owners.

OPENEYE
Liberty Lake, WA ● U.S.A.

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Important Safeguards

1. Read Instructions
Read all of the safety and operating instructions before using the product.

2. Retain Instructions
Save these instructions for future reference.

3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance
manufacturer as they may cause hazards, damage product and void warranty.

4. Installation
Do not place or mount this product in or on an unstable or improperly supported
location. Improperly installed product may fall, causing serious injury to a child or
adult, and damage to the product. Use only with a mounting device recommended by
the manufacturer, or sold with the product. To insure proper mounting, follow the
manufacturer's instructio ns an d use only mounting accessories recommended by
manufacturer.

5. Power source
This product should be operated only from the type of power source indicated on the
marking label.

Precautions

Operating

• Before using, make sure power supply and others are properly connected.

• While operating, if any abnormal condition or malfunction is observed, stop using the

camera immediately and then contact your local dealer.

Handling

• Do not disassemble or tamper with parts inside the ca mera.

• Do not drop or subject the camera to shock and vibration as this can damage camera.

• Do not block the cooling holes on the bracket. This camera has a cooling fan ins ide

the housing. Blocking the cooling holes will cause heat to build up and cause
malfunction.

• Care must be taken when you clean the clear dome cover. Scratches and dust will
ruin the image quality of your camera. Do not use strong or abrasive detergents
when cleaning the camera body. Use a dry cloth to clean the camera when it is dirty.
In case the dirt is hard to remove, use a mild detergent and wipe the camera gently.

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Installation and Storage

• Install electricity wir ing carefully. Please note that input electricity to the unit is at
tolerance of DC 12V/AC 24V ± 10%. The camera is capable of surge protection;
ensure AC power model unit is grounded appropriately against damage by heavy
current or electric shock.

• Do not install the camera in areas of extreme temperatures in excess of the allowable
range. (-50°C ~50°C / -58°F ~ 122°F)

• Avoid installing in humid or dusty places. The relative humidity must be below 90%.

• Avoid installing in places where radiation is present.

• Avoid installing in places where there are strong magnetic fields and electric signals.

• Avoid installing in places where the camera would be subject to strong vibrations.

• Never face the camera toward the sun. Do not aim at bright objects. Whether the

camera is in use or not, never aim it at the sun or other extremely bright objects.
Otherwise the camera may be smeared and damaged.

Regulation

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference , and (2) this device
must accept any interference received, including interference that may cause undesired
operation.

This symbol on the product or on its packaging indicates that this product shall
not be treated as household waste in accordance with Directive 2002/96/EC.
Instead it shall be handed over to the applicable collection point for the
recycling of electrical and electronic equipment. By proper waste handling of
this product you ensure that it has no negative consequences for the
environment and human health, which could otherwise be caused if this
product is thrown into the garbage bin. The recycling of materials will help to
conserve natural resources.

For more details information about recycling of this prod uct, please contact
your local city office, your household waste disposal service or the shop
where you purchased the product.

Compliance is evidenced by written declaration from our suppliers, assuring
that any potential trace contamination levels of restricted substances are
below the maximum level set by EU Directive 2002/95/E C, o r are exempte d
due to their application.

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CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICI NG TO QUA LIF IED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRI C SHOCK

DO NOT OPEN

Warning

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

Caution

6

Standard Warranty

OpenEye warrants all new products to be free from defects in workmanship and material
under normal use for a period of two years after the date of purchase. Any defective
product that falls under this warranty will, at OpenEye's discretion, be repaired or replaced
at no additional charge. OpenEye may elect to replace defective products with new or
factory reconditioned products of equal or greater value. Repairs made necessary by
reason of misuse, alteration, normal wear, or accident are not covered under this
warranty.

Exceptions to this are listed below:

• Three Years on all Digital Recorders

• Three years on all fixed cameras

All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90

days from the date of OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other

warranties by OpenEye express and implied, including without limitation the warranties of
merchantability and fitness for a particular purpose. Under no circumstances will OpenEye
be liable for any consequential, incidental, special or exemplary damages arising out of or
connected with the sale, delivery, use or performance of the product, even if OpenEye is
apprised of the likelihood of such damages occurring. In no event shall OpenEye liability
exceed the purchase price of the product.

This warranty gives you specific legal rights and you may also have other rights which
vary from state to state or country to country.

*Requires corresponding security deposit. Advanced Replacement limited to components
only outside of the USA and Canada.

For the most up to date information visit www.openeye.net

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TABLE OF CONTENTS

Introduction ................................................................................................................................... 11

Overview .................................................................................................................................... 11

Product Features ................................................................................................................... 11

Getting Started .............................................................................................................................. 12

Box Contents .............................................................................................................................. 12

Camera Overview ....................................................................................................................... 13

Dimensions ............................................................................................................................ 13

Connections ........................................................................................................................... 14

Installation ..................................................................................................................................... 15

Power and Ethernet Connection ................................................................................................. 15

Power Connection .................................................................................................................. 15

Ethernet Cable Connection .................................................................................................... 15

Ceiling Installation ...................................................................................................................... 16

4S Electrical Box Installation ...................................................................................................... 22

Locate Camera ............................................................................................................................... 25

OpenEye Network Camera manager .......................................................................................... 25

Installation .............................................................................................................................. 25

Starting Network Camera Manager ........................................................................................ 25

Device Addressing ................................................................................................................. 26

Finding Network Devices .................................................................................................. 26

Setup & Configuration .................................................................................................................. 27

Connecting to the Camera .......................................................................................................... 27

Resetting the Camera ............................................................................................................ 27

Administrator/User Privileges ................................................................................................. 27

Connecting a Stream ............................................................................................................. 28

Connecting Over the Internet ................................................................................................. 29

Viewer Software ......................................................................................................................... 30

Viewer Tabs ........................................................................................................................... 30

Home ..................................................................................................................................... 31

System ................................................................................................................................... 32

System .............................................................................................................................. 32

Security ............................................................................................................................. 33

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Admin Password .......................................................................................................... 33

Add User ...................................................................................................................... 34

Delete user ................................................................................................................... 34

Edit user ....................................................................................................................... 34

Network ............................................................................................................................. 35

Get IP address automatically (DHCP) .......................................................................... 35

Use fixed IP address .................................................................................................... 35

DDNS ................................................................................................................................ 37

Mail ................................................................................................................................... 38

FTP ................................................................................................................................... 39

Application ........................................................................................................................ 40

Motion Detection ............................................................................................................... 42

Storage Management ........................................................................................................ 46

Recording .......................................................................................................................... 47

Snapshot ........................................................................................................................... 48

View Log File..................................................................................................................... 49

View User Information ....................................................................................................... 50

View User Login Information ........................................................................................ 50

View User Privilege ...................................................................................................... 50

View Parameters ............................................................................................................... 51

Factory Default .................................................................................................................. 52

Set Default ................................................................................................................... 52

Reboot .......................................................................................................................... 52

Software Version ............................................................................................................... 53

Software Upgrade ............................................................................................................. 54

Upgrading the Camera Viewer Software ...................................................................... 54

Maintenance...................................................................................................................... 56

Video and Audio Streaming Settings ..................................................................................... 57

Video Format..................................................................................................................... 57

Text Overly Settings ..................................................................................................... 57

Video Rotate Type........................................................................................................ 58

Video Compression ........................................................................................................... 59

Video OCX Protocol .......................................................................................................... 60

Multicast Mode ............................................................................................................. 60

Video Frame Skip .............................................................................................................. 61

Video Mask ....................................................................................................................... 62

Audio ................................................................................................................................. 63

Transmission Mode ...................................................................................................... 63

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