OpenEye 4MP OUTDOOR TURRET CAMERA User Manual

4MP OUTDOOR TURRET CAMERA

HARDWARE MANUAL

OE- C3012T4 4MP Outdoor Turret Camera
User Manual

Manual Edition 37522AD – May 2021

©2021, OPENEYE
All Rights Reserved.

No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is subject to
change without notice.

The information in this publication is provided “as is” without warranty of any kind. The entire risk arising
out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any
direct, consequential, incidental, special, punitive, or other damages whatsoever (including without
limitation, damages for loss of business profits, business interruption or loss of business information),
even if OPENEYE has been advised of the possibility of such damages and whether in an action or
contract or tort, including negligence.

This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and OpenEye, are
registered trademarks of OPENEYE in the United States and elsewhere; Windows, and Windows XP
Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are
trademarks or registered trademarks of the respective owners.

OPENEYE
Liberty Lake, WA ● U.S.A.

2

Important Safeguards

Read Instructions

Read all of the safety and operating instructions before using the product.

Retain Instructions
Save these instructions for future reference.

Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance
manufacturer as they may cause hazards, damage product and void warranty.

Installation
Do not place or mount this product in or on an unstable or improperly supported location.
Improperly installed product may fall, causing serious injury to a child or adult, and
damage to the product. Use only with a mounting device recommended by the
manufacturer or sold with the product. To insure proper mounting, follow the
manufacturer's instructions and use only mounting accessories recommended by
manufacturer.

Power source
This product should be operated only from the type of power source indicated on the
marking label.

Precautions

Operating

Before using, make sure power supply and others are properly connected.

While operating, if any abnormal condition or malfunction is observed, stop using the camera

immediately and then contact your local dealer.

Handling

Do not disassemble or tamper with parts inside the camera.

Do not drop or subject the camera to shock and vibration as this can damage camera.

Care must be taken when you clean the clear dome cover. Scratches and dust will ruin the
image quality of your camera. Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to
remove, use a mild detergent and wipe the camera gently.

37522AD 3

Installation and Storage

Do not install the camera in areas of extreme temperatures in excess of the allowable range;
install the camera in areas with temperatures within the camera’s operating temperature,
including the following: -40° ~ 140°F (-40° ~ 60°C)

Avoid installing in humid or dusty places. The relative humidity must be below 95%.

Avoid installing in places where radiation is present.

Avoid installing in places where there are strong magnetic fields and electric signals.

Avoid installing in places where the camera would be subject to strong vibrations.

Never face the camera toward the sun. Do not aim at bright objects. Whether the camera is
in use or not, never aim it at the sun or other extremely bright objects. Otherwise the camera
may be smeared and damaged.

Cleaning

If the video image becomes blurry or smudged in areas, it may be because the lens cover requires
cleaning.

To clean the lens cover:

• Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.

• Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.

o Important: Failure to use the recommended cleaning materials may result in a

damaged or scratched lens cover. A damaged lens cover may negatively impact
image quality and cause unwanted IR light reflecting into the lens.

To clean the camera body:

• Use a dry or lightly dampened cloth to clean the camera body.

• Do not use strong or abrasive detergents.

Regulation

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

Compliance is evidenced by written declaration from our suppliers, assuring that any potential
trace contamination levels of restricted substances are below the maximum level set by EU
Directive 2002/95/EC, or are exempted due to their application.

4

Warning

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

Caution

37522AD 5

Table of Contents

Introduction ......................................................................................................................................... 8

Overview .......................................................................................................................................................... 8

Product Features ........................................................................................................................................ 8

Getting Started ..................................................................................................................................... 9

Box Contents ................................................................................................................................................... 9

Camera Overview .......................................................................................................................................... 10

Camera Dimensions ................................................................................................................................. 10

Connections .............................................................................................................................................. 10

Power Connection ......................................................................................................................................... 11

NETWORK CAMERA MANAGER .......................................................................................................... 12

Launching Network Camera Manager ..................................................................................................... 12

Finding Network Devices .......................................................................................................................... 12

Username and Password ......................................................................................................................... 13

Viewing a Network Camera ...................................................................................................................... 13

Live View ........................................................................................................................................... 14

Setup & Configuration ................................................................................................................................... 15

Basic Camera Settings ............................................................................................................................. 15

Basic Information ................................................................................................................................. 15

Network Settings ...................................................................................................................................... 16

Network ................................................................................................................................................ 16

Port ........................................................................................................................................................ 17

DDNS ..................................................................................................................................................... 18

FTP ........................................................................................................................................................ 19

Email ..................................................................................................................................................... 20

Streaming Settings ................................................................................................................................... 21

Video ..................................................................................................................................................... 21

Stream URLs / RTSP ............................................................................................................................ 22

Snapshot ............................................................................................................................................... 23

Audio ..................................................................................................................................................... 24

Region of Interest (ROI) ....................................................................................................................... 25

Media Stream ....................................................................................................................................... 26

Picture Settings ......................................................................................................................................... 27

Image .................................................................................................................................................... 27

On-Screen Display ................................................................................................................................ 31

Privacy Mask ........................................................................................................................................ 32

Events Settings ......................................................................................................................................... 33

Alarms ................................................................................................................................................... 33

Storage Settings ....................................................................................................................................... 34

Storage ................................................................................................................................................. 34

JPEG Download .................................................................................................................................... 35

Recording Download ............................................................................................................................ 35

Security Settings ....................................................................................................................................... 37

User ....................................................................................................................................................... 37

Network Security .................................................................................................................................. 38

Watermark ............................................................................................................................................ 39

6

Maintenance ............................................................................................................................................. 39

Time ...................................................................................................................................................... 39

Maintenance ......................................................................................................................................... 40

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Introduction

OVERVIEW

The OE-C3012T4 is a 4MP outdoor IP turret camera equipped with a 2.8~12mm varifocal, autofocus,
motorized zoom lens, and true WDR. Adaptive IR technology prevents overexposure of objects close to
the camera further enhancing the low light performance. Progressive Smart Compression reduces
network throughput and storage requirements without impacting video quality. Capable of operating in
temperatures as low as -40°F, and as high as 140°F, with an IP67 weather rating, this camera is well­suited for harsh environments.

The OE-C3012T4 is ONVIF™ profile S/G/T compliant and fully compatible with the OpenEye Web Services
platform, allowing multiple users to concurrently view high quality images and perform remote setup
using a Web browser.

PRODUCT FEATURES

• 2.8mm~12mm VF, AF, Zoom lens

• Built-in microphone

• Adaptive IR

• Progressive Smart Compression

• True WDR image processing

• IP67 Weather rating

• NDAA Compliant

8

Getting Started

Self-tapping screws and

Plastic Anchors x 3

Mounting Template

Waterproof Cable Connector

Quick Start Guide

BOX CONTENTS

Before proceeding, please confirm that the box contains the items listed here. Please contact your dealer
for assistance if any item is missing or has defects.

OE-C3012T4 Turret Camera

37522AD 9

CAMERA OVERVIEW

CAMERA DIMENSIONS

CONNECTIONS

1 RJ45 For connector and PoE connections

2 Power (12vDC) Power connection

10

POWER CONNECTION

For an adequate power connection, use a 12vDC adaptor. Alternatively, you can power the camera by PoE
if a Power Sourcing Equipment (PSE) switch is available. Ensure that the camera’s power cable is
correctly and firmly connected.

Note OpenEye recommends against using more than one power source at a time. Do not use a PoE

power source when providing the camera with 12vDC power.

If using Power over Ethernet (PoE), make sure Power Sourcing Equipment (PSE) is in use in the network.

37522AD 11

NETWORK CAMERA MANAGER

OpenEye Network Camera Manager (NCM) is a software tool that allows you to quickly and easily
connect and configure your OpenEye IP Cameras. This software allows you to apply the camera
password, assign IP addresses, configure video settings, and update firmware on multiple cameras at
once.

NCM is pre-installed on all OpenEye Recorders and is also available for download www.OpenEye.net for
installation on your personal computer or laptop. Network Camera Manager is a Java application, this
allows it to be installed on Windows and Linux operating systems.

LAUNCHING NETWORK CAMERA MANAGER

Apex Windows Platforms

Network Camera Manager can be found on the desktop.

Linux Platforms

In the Apex Settings menu, go to the Cameras page and click Advanced.

FINDING NETWORK DEVICES

Click Refresh to reload the Device List.

To narrow your search by Camera Model or Network, use the Model Filter and Networks dropdowns.

A Mac Address search is also available if you are looking for a specific device.

12

USERNAME AND PASSWORD

*OpenEye IP cameras ship without a default password.

Username: admin

Note Passwords must be 9-32 characters including at least two elements of the following three:

digits, letters, and special characters.

The admin user password can be set using the following methods:

1. OpenEye recorders running Apex 2.1 or newer will automatically set a new unique password
if:

• Connected to an M-Series recorder with a built in PoE switch.

• Connected to a network switch through the camera network port and selected then

added in setup, if a new password has not already been set.

Note You can set your Default Camera Password under the General Settings page within
Setup > System Settings > General Settings. For instructions on defining your unique

camera password, visit:

https://www.openeye.net/support/faqs/default-camera-password

2. Connect to the camera directly through a Web Browser and follow the onscreen prompts.

3. Use the Network Camera Manager (NCM) Utility.

Note The NCM Software Manual can be found at https://www.openeye.net/ncm-manual.

Note Refer to your Apex recorder manual or quick start guide for instruction on adding cameras.

VIEWING A NETWORK CAMERA

Click Load in the row of the desired camera.

Enter a new Admin password.

• Passwords must be 9-32 characters and include at least two of the following three
elements:

o Digits
o Letters
o Special Characters

 All special characters are allowed

37522AD 13

Live View

The camera displays a live view using the MJPEG stream for setup purposes.

Proportional – Select the image ratio for the live preview image (Original, Stretch, Scale)

Setup – Go to the Setup tab to access the camera menus

Logout – Log out the current user

14

SETUP & CONFIGURATION

BASIC CAMERA SETTINGS

Basic Information

The Basic Information tab displays the product model, firmware, network, and MAC address for the
connected camera, along with the current camera Status.

The nested Image, Video, Network, and Time tabs are shortcuts to the more advanced menu options
further down the Setup list. For more information about these tabs, see the appropriate sections later in
the manual.

37522AD 15

NETWORK SETTINGS

Network

The Network tab allows you to configure the connected camera network settings.

DHCP IP Address

The default static IP address of the camera is 192.168.51.2, and the default subnet mask is

255.255.255.0. DHCP is turned on by default.

If a DHCP server is used in the network, the IP address of your camera may be assigned dynamically.

Static IP Address

To set up a new static IP address:

1. Select Static from the DHCP/Static IP dropdown option.

2. Enter the IP Address, Subnet Mask, and Default Gateway.

*Note - Make sure that the IP address of the camera is unique in the network.

3. Save

IPv6 Address Configuration

1. Enter the IPv6 Address, set the Prefix Length and Default Gateway.

*Note - Make sure that the IP address of the camera is unique in the network.

2. Save

DNS

Set your Preferred DNS Server and Alternate DNS Server.

16

Port

HTTP Port – Configure your relevant port number.

Note If the HTTP port number has been occupied already, a “Port conflicts” message will display.

Ports 23, 81, 82, 85, 3260, and 49152 are occupied by default.

HTTPS Port – The default HTTPS Port is 443; setting range: 1024 ~65535.

RTSP Port – The default RTSP port is 554; setting range: 1024 ~65535.

Note No port number can be used in duplication on more than one item.

Port Mapping

To enable Port Mapping:

1. Toggle On for Port Mapping.

2. Use the Mapping Type dropdown menu to select a type.

3. If selecting Manual, the external ports must be configured.

Note If the configured port is already occupied, then the Status will show as inactive and a new port

must be selected.

4. Save

37522AD 17

DDNS

1. Enable DDNS Service.

2. Select a DDNS Type.

3. Enter Server Address, Domain Name, Username and Password.

4. Save

18

FTP

Use FTP (file transfer protocol) to upload snapshots from network cameras to a specified server.

To configure FTP:

1. Set the Server IP address and Port No. for the FTP server, Username and Password used to
upload images to the FTP server, select Upload Images, Overwrite Storage and set Overwrite At
(threshold for overwriting images).

2. Set the path for saving snapshots on the FTP server and the file name format.

Example: set path as Preset No.\\IP Address\\Date\\Hour(s), and set file name as Preset
No.-PTZ Zoom-PTZ Latitude-PTZ Longitude.jpg.

3. Save.

37522AD 19

Email

Parameter

Description

TLS/SSL

When enabled, the e

-mail will be encrypted using TLS (Transport Layer Security) or Secure

Socket Layer (SSL) to protect privacy.

First it tries to send through an SSL connection. If the SMTP server supports SSL, the e­mail will be sent through the SSL connection; otherwise, it tries to send using STARTTLS.

Attach Image

When enabled, the e-mail will contain 3 instant snapshots as attachment according to
the Capture Interval.

Username/Password

Username and password of the registration email address. The password allows the
following special characters \ / : * ? ’ ” < > | % &

The camera can send an e-mail via Simple Mail Transfer Protocol (SMTP) when a variety of events occur.
Two sets of SMTP accounts can be configured. Each set includes SMTP Server, Account Name,
Password and E-mail Address settings. For SMTP server, contact your network service provider for more
specific information.

20

STREAMING SETTINGS

Video

The video settings menu configures the camera’s video settings, including Resolution, Frame Rate, Bit
Rate, and the Image Quality.

To configure camera streams:

Use the dropdown menus to configure the Video Compression, Resolution, Frame Rate, Bitrate Type,
Smart Encoding, and GOP.

1. Check to Enable Sub Stream and configure if desired.

2. Save

Smart Encoding – Turn on Smart Encoding to enable H.264+ encoding to reduce bit rate. It is
recommended not to set the frame rate below 10FPS when smart compression is enabled.

Resolution and Frame Rate – Use the dropdown menu to select the base resolution and frame rate for
the main stream.

Note Higher frame rate will increase video smoothness but will increase file size and bandwidth

usage. Lowering the frame rate will conserve file size and bandwidth usage at the expense of
video smoothness.

Video Compression – H.264, H.265, and MJPEG are available for video compression.

Image Quality – If the Encoding Mode is set to VBR, you can adjust the quality level for images by moving

the sliding bar. The Quality side of the bar improves video quality, and the Bit Rate side of the bar reduces
Bit rate.

I-Frame Interval / GOP – The Group of Pictures setting allows you to modify the frame structure of the
video stream. This setting changes the frequency of the I-frames that occur within the stream of P­frames. Increasing this number increases the number of P-frames between each I-frame, decreasing the
file size of the stream, but increasing the risk of video decoding errors. It is recommended setting the
GOP to be approximately twice the frame rate.

Smoothing – Configure the amount of video smoothing. Moving the sliding bar toward Smooth increases
the level of smoothing but may affect image quality.

Note In a poor network environment, you can increase smoothing to get more fluid video.

37522AD 21

Stream URLs / RTSP

[USER]

admin

[PASSWORD]

1$S!9#6v$$$1

[IP ADDRESS]

192.168.51.51

[RTSP PORT]

554

[STREAM]

1

It is possible to connect to OpenEye IP cameras using third party software like VLC media player.

To connect some types of software will need to know the stream URL. All OpenEye IP cameras can
deliver two RTSP streams.

The RTSP stream URL format is as follows:

rtsp://[USER]:[PASSWORD]@[IP ADDRESS]:[RTSP PORT]/media/video[STREAM]

[USER] – This is the username to access your device

[PASSWORD] – This is the password to the user

[IP ADDRESS] – This is the IP address of your device

[RTSP PORT] – This is the RTSP port of your device; the default RTSP Port is 554

[STREAM] –

• Primary Stream: video1

• Sub-stream: video2

Example:

RTSP Stream URL - rtsp://admin:1$S!9#6v$$$1@192.168.51.51:554/media/video1

22

Snapshot

Parameter

Description

Interval between two snapshots. For example, with Snapshot Interval set to 1 and

Number to Snapshot

Currently 1, 2, and 3 snapshots are allowed.

Schedule: You need to set a snapshot time, e.g., 19:12:00, which means the camera

takes another two snapshots.

The Snapshot tab is used to configure the settings for timed or continual snapshots.

To configure Snapshots:

1. Use the dropdowns to select the desired Resolution, Snapshot Interval, and the Number of
Snapshots.

2. If you desire Scheduled Snapshots, select Schedule Snapshot Mode, and designate snapshot
times.

3. Save

Snapshot Interval

Snapshot Mode

Number of Snapshot set to 2, the camera will take 2 snapshots (take one first and
then take another after 1 second).

takes a snapshot at 19:12:00.
Repeat: Allows you to set an interval (unit: sec). For example, according to the

settings shown in the figure above, 60 seconds must elapse before the camera

37522AD 23

Audio

Parameter

Description

No audio data will be encoded when Off is selected.

Access Mode

Line/Mic

Audio signal amplification for sampling. The greater the gain, the greater

Noise Suppression

Used to reduce noise in images. To enable noise suppression, select On.

Audio 1

Audio input channel(s). To enable audio input, select Enable.

The Audio tab allows you to configure the audio encoding settings for your camera.

To configure Audio setup:

1. Configure the Audio settings as desired.

2. Save

Note Only one Audio Channel can be active at a time. It is recommended to configure only channel

Audio Input

Audio Compression

Input Gain

1. If the additional channel is needed, please contact customer support for advanced
settings.

Note: It is recommended to select Off if you do not need audio. This can improve
device performance to some extent.

Two options: G.711U, G.711A.
G.711U and G.711A support 8K sampling rate only.

amplification.

24

Region of Interest (ROI)

When Region of Interest (ROI) is enabled, the system ensures the image quality for the ROI first if the bit
rate is insufficient.

To enable ROI:

1. Click

2. Arrange the ROI square as desired in the camera image. Click and drag to move the square and

3. Click

4. Click the trash icon to delete a created ROI.

Changes will be saved automatically.

+ on the Area box.

use the corner markers to expand the square. The interior of the ROI square will be considered
the ROI.

+ again to add additional ROIs.

37522AD 25

Media Stream

You can display the established media streams from a camera. You can also set the camera to transmit
code streams by the UDP or TCP protocol to a specified IP address and port number.

Note Changes to the media stream will take effect after the camera has been restarted.

To configure media streams:

1. Click the + on the right side of the title bar and the Add Media Stream page will appear.

2. Select a Stream Type, and then set the IP Address and Port Number of the unicast or multicast
group for the decoding device that receives audio and video streams from the camera.

3. Toggle Persistent to Enable if you want the device to establish the media stream that you have
just configured automatically upon each subsequent restart.

4. Save

5. Click the trashcan icon to delete a created media stream.

26

PICTURE SETTINGS

Image

The Image tab allows you to configure the setting for the camera image as seen in Live View.
When adjusting your image settings, the changes will be saved automatically and will display in the

camera image preview window.

Image Enhancement

Use the sliding scales to adjust the Image settings or set a numeric value in the value box.
The dropdown Image Rotation menu will rotate the camera image.

Exposure

By default, the Exposure Mode is set to Automatic. Other options include Custom, Indoor 50hz, Indoor
60hz, and Manual. Using Custom or Manual allows you to manually configure the shutter and gain
control.

37522AD 27

Parameter

Description

Exposure

• Automatic: The camera automatically adjusts exposure according to the

: Control the minimum shutter to reduce motion blur in faces

Shutter is used to control the light that comes into the lens. A fast shutter speed is ideal

Shutter

Control image signals so that the camera outputs standard video signals according to

Slow Shutter

Improves image brightness in low light conditions.

Set the slowest shutter speed that the camera can use during exposure.

Adjust the compensation value as required to achieve the desired effects.

Set the way the camera measures the intensity of light.

: Measure light mainly in the central part of

r lighting conditions by controlling the

Automatic: The camera outputs the optimum images according to the light condition.

Light threshold for switching between day mode and night mode. A higher sensitivity
Set the length of time before the camera switches between day mode and night mode

Mode

Shutter (s)

environment.

• Custom: The user sets exposure as needed.

• Indoor 50Hz: Reduce stripes by limiting shutter frequency.

• Indoor 60Hz: Reduce stripes by limiting shutter frequency.

• Manual: Finetune image quality by setting shutter, gain and iris manually.

• Low Motion Blur

captured in motion.

for scenes in quick motion. A slow shutter speed is ideal for scenes that change slowly.

Note:

• You can set a shutter speed when Exposure Mode is set to Manual or
Priority.

• If Slow Shutter is set to Off, the reciprocal of the shutter speed must be greater than
the frame rate.

Gain

Slowest Shutter

Compensation

Metering Control

Day/Night
Mode

the light condition.

Note: You can set this parameter only when Exposure Mode is set to Manual or Gain
Priority.

Note: You can set this parameter only when Slow Shutter is set to On.

Note: You can set this parameter only when Exposure Mode is not set to Manual.

• Center-Weighted Average Metering

images.

• Evaluative Metering: Measure light in the customized area of images.

• Face Metering: Adjust image quality in poo

brightness of captured face in Face scene.

Note: You can set this parameter only when Exposure Mode is not set to Manual.

In this mode, the camera can switch between night mode and day mode automatically.

Night: The camera provides high-quality black and white images using the existing light
Day: The camera provides high-quality color images using the existing light.

Day/Night
Sensitivity

means that the camera is more sensitive to the change of light and becomes more
easily to switch between day mode and night mode.

Note: You can set this parameter only when Day/Night Mode is set to Automatic.

Day/Night
Switching(s)

after the conditions for switching are met.

Note: You can set this parameter only when Day/Night Mode is set to Automatic.

28

WDR

Enable WDR to distinguish the bright and dark areas in the same image.

After enabling the WDR function, you can improve the image by adjusting the WDR

Suppress WDR

When enabled, the camera can automatically adjust slow shutter frequency according

Parameter

Description

• Infrared: The camera uses infrared light illumination.

• Global Mode: The camera adjusts IR illumination and exposure to achieve balanced

The camera adjusts IR illumination and exposure to avoid

is recommended if clarity of the central part of the image and overexposure control

Set the intensity level of the IR light.

WDR Level

Note: You can set this parameter only when Exposure Mode is neither Customize nor
Manual and when Image Stabilizer is disabled.

level.

Note: Use level 7 or higher when there is a high contrast between the bright and dark
areas of the scene. In the case of low contrast, it is recommended to disable WDR or
use level 1-6.

Stripes

to the frequency of light to minimize stripes that may appear in images.

Smart Illumination

Lighting Type

image effects. Some areas might be overexposed if you select this option. This option
is recommended if monitored range and image brightness are your first priority.

Control Mode

• Overexposure Restrain:

regional overexposure. Some areas might be dark if you select this option. This option

are your first priority.

• Manual: This mode allows you to manually control the intensity of IR illumination.

Illumination
Level

The greater the value, the higher the intensity. 0 means that the IR light is turned off.

Note: You can set this parameter only when Control Mode is set to Manual.

White Balance

White balance is the process of offsetting unnatural color cast in images under different color temperatures

so as to output images that best suit human eyes.

37522AD 29

Parameter

Description

Adjust the red or blue offset of the image:

Auto/Auto2

: The camera adjusts the red and blue offset automatically according to the light condition

(the color tends to be blue). If the images are still unnaturally red or blue in Auto mode, please try

: The camera adjusts red and blue offset automatically according to the light condition

Adjust the red offset manually.

Adjust the blue offset manually.

White
Balance

Red Offset

Blue Offset

Auto2.

Fine Tune: Allow you to adjust the red and blue offset manually.
Outdoor: Suitable for outdoor environment with a relatively greater color temperature range.

Locked: Lock the current color temperature without change.
Sodium Lamp

(the color tends to be red).

Note: You can set this parameter only when White Balance is set to Fine Tune.

Note: You can set this parameter only when White Balance is set to Fine Tune.

Advanced

Defog – Adjust the clarity of images captured in fog or haze conditions.

• Use the Defog dropdown menu to turn Defog On or Off.

• Slide the Defog Intensity bar to the desired position (1 is the minimum intensity and 9 is the

maximum intensity).

Note The Defog function is only available when WDR is disabled.

30

On-Screen Display

Up to 4 on-screen displays (OSD) can be configured for the camera image.

To add an on-screen display:

1. Select the position and content of the OSD.

a. Position: Click the desired box in the Live View area. After the cursor shape is

changed, click and hold the button to move the box to the desired position. To set the
position precisely, use the X and Y coordinates.

b. Overlay OSD Content: The drop-down list provides Time, Preset and Serial Info. You

may also select Custom and enter the content you want.

2. After you have completed the settings, a message appears to indicate the successful
settings.

3. To cancel OSD for an area, clear the OSD content in the Overlay OSD Content column.

Note To view the OSD in the web browser Live View, you must refresh the browser after setting the

OSD for the changes to take effect.

37522AD 31

Privacy Mask

Add a privacy mask to your camera image to hide desired areas from view.

To add a privacy mask:

1. Click Add.

2. Click and drag the newly generated mask square to the desired location on the camera image.
Arrange and resize the mask as needed.

To delete a privacy mask:

1. Select the desired mask from the Privacy Mask list.

2. Click Delete.

Changes will be saved automatically.

32

EVENTS SETTINGS

Alarms

Motion Detection

Motion detection is used to detect motion in a specified area during a period of time. The use of motion
detection requires setting a detection area, detection sensitivity, object size, and history. When these
requirements are met, the motion detection alarm will activate.

To configure Motion Detection:

1. Click and drag the detection box to the desired location on the camera image and use the corner
markers to adjust the size of the detection box as desired.

2. Use the Sensitivity and Object Size slider bars to adjust the motion detection parameters as
desired.

Sensitivity – This determines how many pixels have to change in order for the alarm to
consider motion to have occurred.

Object Size – This determines the area within the camera image that the motion must exceed
in order for the alarm to consider motion to have occurred.

Alarm Parameters

Suppress Alarm – After an alarm is triggered, the same alarm will not be reported again

within the designated time.

Clear Alarm – After the alarm is triggered:

a) If the same alarm is not triggered within the set time, the alarm will be

cleared, and the same alarm can be reported again.

b) If the same alarm is triggered within the set time, the alarm will not be

cleared until the suppress alarm time expires. Then the same alarm can be
reported again.

Select the Trigger Actions to occur once the motion detection alarm has been triggered.

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Trigger Actions

Alarm Output - This setting is the alarm output interface linked to motion detection alarm.

Note: When an alarm is reported, the camera triggers alarm output so as to trigger actions by a
third-party device.

Record Video to SD Card - With Record Video to SD Card selected, the camera will automatically
upload video to the microSD card when an alarm is triggered.

Note: This option is only available if the camera has a microSD card installed.

Upload to FTP - With Upload to FTP selected, the camera will automatically upload snapshots to
the specified FTP server when an alarm is triggered.

Note: Make sure you have completed FTP and Snapshot before using this function.

Trigger E-mail - With Trigger E-mail selected, the camera will automatically send snapshots to the
specified E-mail address when an alarm is triggered.

Note: Make sure you have completed E-Mail setup before using this function.

Snapshot to SD Card - With Snapshot to SD Card selected, the camera will automatically upload
snapshots to the microSD card when an alarm is triggered.

Note: This option is only available if the camera has a microSD card installed.

Enable Schedule

Select the check box and set the start and end times during which motion detection alarm is
enabled. You can directly drag the mouse to draw a plan and click Edit to edit time periods in the
table. The camera reports alarms during the specified period(s) only. You can select from
Monday to Sunday and set four periods for each day.

Save

STORAGE SETTINGS

Storage

OpenEye IP cameras include an integrated microSD™ card (Memory Card) slot that can be used to record
video or images. The card slot is compatible with a microSD™ card up to 512GB.

Note - Formatting the microSD card causes the camera to restart

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Note - Camera date and time must be synced with system or server to insure accurate recording
timestamps

Format

To format the memory card, check Enable and to confirm the operation. The system will restart when the
format is completed.

Allocate Capacity

Video (MB) – Enter the amount of storage space to be allocated only to video recordings.

Common Snapshot (MB) – This is the remaining storage after video recordings which will be

used to store snapshot images.

Video Storage Info

Storage Policy

Manual Storage – records video to the SD card continuously.

Planned Storage – camera records video to the memory card during the specified

periods. (shown below)

Off – No recorded video will be saved to the SD card.

When Storage Full

Overwrite – When the SD card is full, new data will begin overwriting oldest data.

Stop – When the SD card is full, video recording will stop writing to the SD card.

Post-Record(s) – For alarm-triggered recording; this is the length of time (seconds) that

recording continues after the end of the alarm. Enter an integer range of [30–1800].

Save

JPEG Download

Use Export Images to download snapshots taken by the camera. Refresh the list to update Photo List or
Delete to delete images from the selected folder.

Recording Download

Recording download page allows you to search a selected date range for video and snapshots recorded
to the microSD card.

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1. Search for video within a specified period. The results will be shown in a list below.

2. Select your video and click Download.

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SECURITY SETTINGS

User

There are two types of users:

Administrator – referred to as “admin” in this manual. The default name of the administrator is
admin, which cannot be modified. Admin has full permission and can manage all users and

devices. Only one admin user is allowed.

Common User – referred to as “user” in this manual. User only has permission to play live and
recorded video.

Up to 20 common users are allowed.

Add

Username and passwords are limited to 32 characters with no spaces permitted. There is a
maximum of twenty user accounts.

1. Type the new Username and User Type.

2. Type a Password, and then confirm the password.

3. Save

Edit

1. Select the Username on the User list.

2. Click Edit.

3. Modify the password in the resulting window.

4. Save

Delete

1. Select the Username on the User list.

2. Click Delete to remove the user.

3. Click OK in the confirmation window.

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Network Security

You can use the Network Security tab to set a secure channel for data transmission.

To configure Network Security:

1. Enable HTTPS by selecting On or click Browse to upload your custom SSL certificate if desired.

2. Save

RTSP and HTTP Authentication
Use the Authentication dropdown menus to select the appropriate mode, and then click Save.

IP Address Filtering
IP Address filtering allows you to forbid access from specified IP addresses to your camera.

1. Select On.

2. Select a Filtering Mode, and then click the + symbol to add the desired IP addresses to the list.

3. Save

Note If the Filtering Mode is set to Whitelist, only the specified IP addresses are allowed

to access the camera. If the Filtering Mode is set to Deny Access, the specified IP
addresses are denied access. Up to 32 IP addresses can be added to the list.

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Watermark

Use the Video Watermark to encrypt the camera image and protect the video from being deleted or
modified.

1. Select On to enable watermark, and input Watermark Content.

2. Save

MAINTENANCE

Time

By default, the time setting Sync Mode will be set to Sync with NTP Server.

Manually Setting or Synchronizing the System Time

1. Select a Sync Mode.

2. Set the correct Time Zone and System Time. You may also click Sync with Computer Time to

synchronize the time settings of your camera with that of your PC.

3. Save

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Synchronizing with the NTP Server

1. Set Sync Mode to Sync with NTP Server, and then set the NTP Server Address, Port and Update
Interval(s).

2. Click Save. The camera will periodically synchronize time with the NTP server.

Setting the DST

1. Select On for DST, set the Start Time, End Time, and DST Bias.

2. Save

Maintenance

Software Upgrade

To update your camera software, click Browse, select the software file, click Open, and then click
Upgrade.

Note The software file must be a .zip file.

Device Restart

This will restart your camera.

Config Management

1. To import configurations that you have backed up, click Browse, select the configuration file,
and then click Import.

2. To export current system configurations, click Export.

3. To restore default configurations, click Default and then confirm the operation. The device will
restart and restore the default configurations. Clicking Default with the check box selected will
default all camera and camera network settings.

Diagnosis Info

Diagnostic Information includes logs and system configuration. You can export diagnostic information to
your PC.

Note Diagnostic information is exported to the local folder as a compressed file. You will

need to decompress the file, and then open the file using a text editor.

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© 2021 OpenEye

All rights reserved. No part of this publication may be reproduced by any means without written
permission from OpenEye. The information in this publication is believed to be accurate in all respects.
However, OpenEye cannot assume responsibility for any consequences resulting from the use thereof.
The information contained herein is subject to change without notice. Revisions or new editions to this
publication may be issued to incorporate such changes.

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