OpenEye 4MP OUTDOOR TURRET CAMERA User Manual

4MP OUTDOOR TURRET CAMERA

HARDWARE MANUAL

OE- C3012T4 4MP Outdoor Turret Camera User Manual

Manual Edition 37522AD – May 2021

No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract or tort, including negligence.

This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere; Windows, and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.

OPENEYE Liberty Lake, WA ● U.S.A.

Important Safeguards

Read Instructions

Read all of the safety and operating instructions before using the product.

Retain Instructions Save these instructions for future reference.

Attachments / Accessories Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause hazards, damage product and void warranty.

Installation Do not place or mount this product in or on an unstable or improperly supported location. Improperly installed product may fall, causing serious injury to a child or adult, and damage to the product. Use only with a mounting device recommended by the manufacturer or sold with the product. To insure proper mounting, follow the manufacturer's instructions and use only mounting accessories recommended by manufacturer.

Power source This product should be operated only from the type of power source indicated on the marking label.

Precautions

Operating

Before using, make sure power supply and others are properly connected.

While operating, if any abnormal condition or malfunction is observed, stop using the camera

immediately and then contact your local dealer.

Handling

Do not disassemble or tamper with parts inside the camera.

Do not drop or subject the camera to shock and vibration as this can damage camera.

Care must be taken when you clean the clear dome cover. Scratches and dust will ruin the image quality of your camera. Do not use strong or abrasive detergents when cleaning the camera body. Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to remove, use a mild detergent and wipe the camera gently.

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Installation and Storage

Do not install the camera in areas of extreme temperatures in excess of the allowable range; install the camera in areas with temperatures within the camera’s operating temperature, including the following: -40° ~ 140°F (-40° ~ 60°C)

Avoid installing in humid or dusty places. The relative humidity must be below 95%.

Avoid installing in places where radiation is present.

Avoid installing in places where there are strong magnetic fields and electric signals.

Avoid installing in places where the camera would be subject to strong vibrations.

Never face the camera toward the sun. Do not aim at bright objects. Whether the camera is in use or not, never aim it at the sun or other extremely bright objects. Otherwise the camera may be smeared and damaged.

Cleaning

If the video image becomes blurry or smudged in areas, it may be because the lens cover requires cleaning.

To clean the lens cover:

• Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.

• Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.

o Important: Failure to use the recommended cleaning materials may result in a

damaged or scratched lens cover. A damaged lens cover may negatively impact image quality and cause unwanted IR light reflecting into the lens.

To clean the camera body:

• Use a dry or lightly dampened cloth to clean the camera body.

• Do not use strong or abrasive detergents.

Regulation

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Compliance is evidenced by written declaration from our suppliers, assuring that any potential trace contamination levels of restricted substances are below the maximum level set by EU Directive 2002/95/EC, or are exempted due to their application.

Warning

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

Caution

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Table of Contents

Introduction ......................................................................................................................................... 8

Overview .......................................................................................................................................................... 8

Product Features ........................................................................................................................................ 8

Getting Started ..................................................................................................................................... 9

Box Contents ................................................................................................................................................... 9

Camera Overview .......................................................................................................................................... 10

Camera Dimensions ................................................................................................................................. 10

Connections .............................................................................................................................................. 10

Power Connection ......................................................................................................................................... 11

NETWORK CAMERA MANAGER .......................................................................................................... 12

Launching Network Camera Manager ..................................................................................................... 12

Finding Network Devices .......................................................................................................................... 12

Username and Password ......................................................................................................................... 13

Viewing a Network Camera ...................................................................................................................... 13

Live View ........................................................................................................................................... 14

Setup & Configuration ................................................................................................................................... 15

Basic Camera Settings ............................................................................................................................. 15

Basic Information ................................................................................................................................. 15

Network Settings ...................................................................................................................................... 16

Network ................................................................................................................................................ 16

Port ........................................................................................................................................................ 17

DDNS ..................................................................................................................................................... 18

FTP ........................................................................................................................................................ 19

Email ..................................................................................................................................................... 20

Streaming Settings ................................................................................................................................... 21

Video ..................................................................................................................................................... 21

Stream URLs / RTSP ............................................................................................................................ 22

Snapshot ............................................................................................................................................... 23

Audio ..................................................................................................................................................... 24

Region of Interest (ROI) ....................................................................................................................... 25

Media Stream ....................................................................................................................................... 26

Picture Settings ......................................................................................................................................... 27

Image .................................................................................................................................................... 27

On-Screen Display ................................................................................................................................ 31

Privacy Mask ........................................................................................................................................ 32

Events Settings ......................................................................................................................................... 33

Alarms ................................................................................................................................................... 33

Storage Settings ....................................................................................................................................... 34

Storage ................................................................................................................................................. 34

JPEG Download .................................................................................................................................... 35

Recording Download ............................................................................................................................ 35

Security Settings ....................................................................................................................................... 37

User ....................................................................................................................................................... 37

Network Security .................................................................................................................................. 38

Watermark ............................................................................................................................................ 39

Maintenance ............................................................................................................................................. 39

Time ...................................................................................................................................................... 39

Maintenance ......................................................................................................................................... 40

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Introduction

OVERVIEW

The OE-C3012T4 is a 4MP outdoor IP turret camera equipped with a 2.8~12mm varifocal, autofocus, motorized zoom lens, and true WDR. Adaptive IR technology prevents overexposure of objects close to the camera further enhancing the low light performance. Progressive Smart Compression reduces network throughput and storage requirements without impacting video quality. Capable of operating in temperatures as low as -40°F, and as high as 140°F, with an IP67 weather rating, this camera is wellsuited for harsh environments.

The OE-C3012T4 is ONVIF™ profile S/G/T compliant and fully compatible with the OpenEye Web Services platform, allowing multiple users to concurrently view high quality images and perform remote setup using a Web browser.

PRODUCT FEATURES

• 2.8mm~12mm VF, AF, Zoom lens

• Built-in microphone

• Adaptive IR

• Progressive Smart Compression

• True WDR image processing

• IP67 Weather rating

• NDAA Compliant

Getting Started

Self-tapping screws and

Plastic Anchors x 3

Mounting Template

Waterproof Cable Connector

Quick Start Guide

BOX CONTENTS

Before proceeding, please confirm that the box contains the items listed here. Please contact your dealer for assistance if any item is missing or has defects.

OE-C3012T4 Turret Camera

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CAMERA OVERVIEW

CAMERA DIMENSIONS

CONNECTIONS

1 RJ45 For connector and PoE connections

2 Power (12vDC) Power connection

POWER CONNECTION

For an adequate power connection, use a 12vDC adaptor. Alternatively, you can power the camera by PoE if a Power Sourcing Equipment (PSE) switch is available. Ensure that the camera’s power cable is correctly and firmly connected.

Note OpenEye recommends against using more than one power source at a time. Do not use a PoE

power source when providing the camera with 12vDC power.

If using Power over Ethernet (PoE), make sure Power Sourcing Equipment (PSE) is in use in the network.

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NETWORK CAMERA MANAGER

OpenEye Network Camera Manager (NCM) is a software tool that allows you to quickly and easily connect and configure your OpenEye IP Cameras. This software allows you to apply the camera password, assign IP addresses, configure video settings, and update firmware on multiple cameras at once.

NCM is pre-installed on all OpenEye Recorders and is also available for download www.OpenEye.net for installation on your personal computer or laptop. Network Camera Manager is a Java application, this allows it to be installed on Windows and Linux operating systems.

LAUNCHING NETWORK CAMERA MANAGER

Apex Windows Platforms

Network Camera Manager can be found on the desktop.

Linux Platforms

In the Apex Settings menu, go to the Cameras page and click Advanced.

FINDING NETWORK DEVICES

Click Refresh to reload the Device List.

To narrow your search by Camera Model or Network, use the Model Filter and Networks dropdowns.

A Mac Address search is also available if you are looking for a specific device.

USERNAME AND PASSWORD

*OpenEye IP cameras ship without a default password.

Username: admin

Note Passwords must be 9-32 characters including at least two elements of the following three:

digits, letters, and special characters.

The admin user password can be set using the following methods:

1. OpenEye recorders running Apex 2.1 or newer will automatically set a new unique password if:

• Connected to an M-Series recorder with a built in PoE switch.

• Connected to a network switch through the camera network port and selected then

added in setup, if a new password has not already been set.

Note You can set your Default Camera Password under the General Settings page within Setup > System Settings > General Settings. For instructions on defining your unique

camera password, visit:

https://www.openeye.net/support/faqs/default-camera-password

2. Connect to the camera directly through a Web Browser and follow the onscreen prompts.

3. Use the Network Camera Manager (NCM) Utility.

Note The NCM Software Manual can be found at https://www.openeye.net/ncm-manual.

Note Refer to your Apex recorder manual or quick start guide for instruction on adding cameras.

VIEWING A NETWORK CAMERA

Click Load in the row of the desired camera.

Enter a new Admin password.

• Passwords must be 9-32 characters and include at least two of the following three elements:

o Digits o Letters o Special Characters

 All special characters are allowed

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