For content and procedures available in this document, OPEN Networks Pty Ltd does not warrant or assume any legal liability or
responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed.
Problems starting up the router..............................................................................112
Problems with the WAN Interface ..........................................................................112
Problems with the LAN Interface............................................................................112
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Technical Reference
Introduction
Introduction to your Router
Welcome to the VoIP/(802.11g) ADSL2+ Router. The router is an “all-in-one” VoIP ADSL router, combining an
ADSL modem, ADSL router, Ethernet network switch and 2 ports for Voice over IP functionalities, providing
everything you need to get the machines on your network connected to the Internet over your ADSL
broadband connection. With features such as an ADSL Quick-Start wizard and DHCP Server, you can be
online in no time at all and with a minimum of fuss and configuration, catering for first-time users to the guru
requiring advanced features and control over their Internet connection and network.
Features
Voice over IP compliance with SIP standard
The router supports cost-effective, toll-quality voice calls over the Internet. It complies with the most popular
industrial standard, SIP protocol, to ensure the interoperability with SIP devices and major VoIP Gateways.
The VoIP ADSL router supports call waiting, silence suppression, voice activity detection (VAD), comfort noise
generation (CNG), line echo cancellation, caller ID (Bell 202, V3) and so on.
Lifeline Support
The router integrates RJ-11 FXO port for inbound and outbound calls transmitted through the PSTN. Users
can receive phone calls from the PSTN while enjoying VoIP call service at the same time. In addition, the
device automatically falls back to lifeline POTS to enable making normal phone calls when there is a power
outage, or when the Internet connection is down.
Express Internet Access
The router complies with ADSL worldwide standards. It supports downstream rate up to 12/24 Mbps with
ADSL2/2+, 8Mbps with ADSL. Users enjoy not only high-speed ADSL services but also broadband multimedia
applications such as interactive gaming, video streaming and real-time audio more easily and faster than ever.
It is compliant with Multi-Mode standard (ANSI T1.413, Issue 2; G.dmt (ITU G.992.1); G.lite (ITU G.992.2);
G.hs (ITU G994.1); G.dmt.bis (ITU G.992.3); G.dmt.bisplus (ITU G.992.5)).
802.11g Wireless AP with WPA Support
With an integrated 802.11g Wireless Access Point in the router, the device offers quick and easy access to
wired networks, wireless networks and broadband connections (ADSL) with single device simplicity, and as a
result, mobility to users. In addition to 54 Mbps 802.11g data rate, it also interoperates backwardly with
existing 802.11b equipment. The Wireless Protected Access (WPA) and Wireless Encryption Protocol (WEP)
supported features enhance the security level of data protection and access control via Wireless LAN.
Fast Ethernet Switch
A 4-port 10/100Mbps fast Ethernet switch is built in with automatic switching between MDI and MDI-X for
10Base-T and 100Base-TX ports. An Ethernet straight or crossover cable can be used directly for auto
detection.
Multi-Protocol to Establish A Connection
Supports PPPoA (RFC 2364 - PPP over ATM Adaptation Layer 5), RFC 1483 encapsulation over ATM
(bridged or routed), PPP over Ethernet (RFC 2516), and IPoA (RFC1577) to establish a connection with the
ISP. The product also supports VC-based and LLC-based multiplexing.
Quick Installation Wizard
Supports a WEB GUI page to install the device quickly. With this wizard, end users can enter the information
easily which they get from their ISP, then surf the Internet immediately.
Universal Plug and Play (UPnP) and UPnP NAT Traversal
This protocol is used to enable simple and robust connectivity among stand-alone devices and PCs from many
different vendors. It makes networking simple and affordable for users. UPnP architecture leverages TCP/IP
and the Web to enable seamless proximity networking in addition to control and data transfer among
networked devices. With this feature enabled, users can now connect to Net meeting or MSN Messenger
seamlessly.
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Technical Reference
Network Address Translation (NAT)
Allows multi-users to access outside resources such as the Internet simultaneously with one IP address/one
Internet access account. Many application layer gateway (ALG) are supported such as web browser, ICQ,
FTP, Telnet, E-mail, News, Net2phone, Ping, NetMeeting, IP phone and others.
SOHO Firewall Security with DoS and SPI
Along with the built-in NAT natural firewall feature, the router also provides advanced hacker pattern-filtering
protection. It can automatically detect and block Denial of Service (DoS) attacks. The router is built with
Stateful Packet Inspection (SPI) to determine if a data packet is allowed through the firewall to the private
LAN.
Domain Name System (DNS) relay
Provides an easy way to map the domain name (a friendly name for users such as www.yahoo.com) and IP
address. When a local machine sets its DNS server with this router’s IP address, every DNS conversion
request packet from the PC to this router will be forwarded to the real DNS in the outside network.
Dynamic Domain Name System (DDNS)
The Dynamic DNS service allows you to alias a dynamic IP address to a static hostname. This dynamic IP
address is the WAN IP address. For example, to use the service, you must first apply for an account from a
DDNS service like http://www.dyndns.org/. More than 5 DDNS servers are supported.
Quality of Service (QoS) QoS gives you full control over which types of outgoing data traffic
should be given priority by the router, ensuring important data like gaming packets, customer information, or
management information move through the router ay lightning speed, even under heavy load. The QoS
features are configurable by source IP address, destination IP address, protocol, and port. You can throttle the
speed at which different types of outgoing data pass through the router, to ensure P2P users don’t saturate
upload bandwidth, or office browsing doesn’t bring client web serving to a halt. In addition, or alternatively, you
can simply change the priority of different types of upload data and let the router sort out the actual speeds.
Virtual Server (“port forwarding”)
Users can specify some services to be visible from outside users. The router can detect incoming service
requests and forward either a single port or a range of ports to the specific local computer to handle it. For
example, a user can assign a PC in the LAN acting as a WEB server inside and expose it to the outside
network. Outside users can browse inside web servers directly while it is protected by NAT. A DMZ host
setting is also provided to a local computer exposed to the outside network, Internet.
Rich Packet Filtering
Not only filters the packet based on IP address, but also based on Port numbers. It will filter packets from and
to the Internet, and also provides a higher level of security control.
Dynamic Host Configuration Protocol (DHCP) client and server
In the WAN site, the DHCP client can get an IP address from the Internet Service Provider (ISP) automatically.
In the LAN site, the DHCP server can allocate a range of client IP addresses and distribute them including IP
address, subnet mask as well as DNS IP address to local computers. It provides an easy way to manage the
local IP network.
Static and RIP1/2 Routing
Supports an easy static routing table or RIP1/2 routing protocol to support routing capability.
Simple Network Management Protocol (SNMP)
It is an easy way to remotely manage the router via SNMP.
Web based GUI
Supports web based GUI for configuration and management. It is user-friendly and comes with on-line help. It
also supports remote management capability for remote users to configure and manage this product.
Firmware Upgradeable
Device can be upgraded to the latest firmware through the WEB based GUI.
Rich management interfaces
Supports flexible management interfaces. Users can use Telnet, WEB GUI, and SNMP through LAN or WAN
ports to configure and manage the device.
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OPEN824RL / RLW ADSL / VoIP Routers
Installing the Router
Important note for using this router
• Do not use this router in high humidity or high temperatures.
• Do not use the same power source for this router as other equipment.
Technical Reference
• Do not open or repair the case yourself. If this router is too hot, turn off the power
WARNING!
• Avoid using this product and all accessories outdoors.
• Place this router on a stable surface.
• Only use the power adaptor that comes with the package. Using a different voltage
ATTENTION!!
Package Contents
VoIP/(802.11g) ADSL2 Router
CD-ROM containing the online manual
RJ-11 ADSL/telephone Cable
Ethernet (CAT-5 LAN) Cable
AC-DC power adaptor (12VDC, 1.2A)
A detachable antenna (OPEN824RLW only)
immediately and have it repaired at a qualified service centre.
Lit green when the wireless connection is established.
Flashes when sending/receiving data.
Lit green when the phone is off-hook.
Lit when the inbound and outbound calls are transmitted through PSTN.
Lit when SIP registration is OK.
12 ADSL/PPP Lit when successfully connected to an ADSL DSLAM (“linesync”).
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OPEN824RL / RLW ADSL / VoIP Routers
The Rear Ports
OPEN 824RLW VoIP/802.11g ADSL Router
Technical Reference
8 7
OPEN 824RL VoIP ADSL Router
6 5
6 5
3
4
2
3
1
1
7
4
Port Meaning
1 Power SwitchPower ON/OFF switch
2 PWR Connect the supplied power adaptor to this jack.
After the device is powered on, press it to reset the device or restore to factorydefault settings.
3 RESET
LAN
4
5
1X — 4X
Phone
1X ─ 2X
0-3 seconds: reset the device
6 seconds above: restore to factorydefault settings (this is used whenyou can not login to the router, e.g. forgot the password)
Connect the Ethernet cable to one of the four LAN ports when connecting to a computer or an office/home network of 10Mbps or 100Mbps.
Connect the phone cable to this port when connecting to an analog phone set.
2
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Technical Reference
6 LINE Connect the line cable to this port when connecting to the telephone wall jack.
7 ADSL
8
Antenna
(Wireless Router only)
Connect the supplied “telephone” cable to this port when connecting to theADSL/telephone network.
Connect the detachable antenna to this port.
Cabling
One of the most common causes of problems is bad cabling or ADSL line(s). Make sure that all connected
devices are turned on. On the front of the product is a bank of LEDs. Verify that the LAN Link and ADSL line
LEDs are lit. If they are not, verify that you are using the proper cables.
Ensure that all other devices connected to the same telephone line as your router (e.g. telephones, fax
machines, analogue modems) have a line filter connected between them and the wall socket (unless you are
using a Central Splitter or Central Filter installed by a qualified and licensed electrician), and ensure that all
line filters are correctly installed and the right way around. Missing line filters or line filters installed the wrong
way around can cause problems with your ADSL connection, including causing frequent disconnections.
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OPEN824RL / RLW ADSL / VoIP Routers
Basic Installation
The router can be configured with your web browser. A web browser is included as a standard application in
the following operating systems: Linux, Mac OS, Windows 98/NT/2000/XP/Me, etc. The product provides a
very easy and user-friendly interface for configuration.
Computers must have an Ethernet interface installed properly and be connected to the router either directly or
through an external repeater hub, and have TCP/IP installed and configured to obtain an IP address through a
DHCP server or a fixed IP address that must be in the same subnet as the router. The default IP address of
the router is 192.168.1.254 and the subnet mask is 255.255.255.0 (i.e. any attached computer must be in the
same subnet, and have an IP address in the range of 192.168.1.1 to 192.168.1.253). The best and easiest
way is to configure the computer to get an IP address automatically from the router using DHCP. If you
encounter any problems accessing the router’s web interface it may also be advisable to uninstall any kind of
software firewall on your computers, as they can cause problems accessing the 192.168.1.254 IP address of
the router. Users should make their own decisions on how to best protect their network.
Please follow the steps below for your computer’s network environment installation. First of all, please check
your computer’s network components. The TCP/IP protocol stack and Ethernet network adapter must be
installed. If not, please refer to your Windows-related or other operating system manuals.
NOTE:
Any TCP/IP capable workstation can be used to communicate with or through the router. To
configure other types of workstations, please consult the manufacturer’s documentation.
Connecting your router
step 1 Connect this router to a LAN (Local Area Network) and the ADSL/telephone (ADSL) network.
step 2 Power on the device.
step 3 Make sure the PWR and SYS LEDs are lit steadily and that the LAN LED is lit.
step 4 Connect a phone cable to the phone Port when connecting to an analog phone set.
step 5 Connect a phone cable to the LINE Port when connecting to the telephone wall jack.
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VoIP/802.11g ADSL Router with LINE port
ADSL Phone
Switching/
HUB
ADSL
Splitter
Line
Analog Phone
Connect more
computers
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Configuring Computers in Windows XP
step 1 Click Start / Control Panel (in Classic View). From the Control Panel window, double-click
Network Connections. The following appears:
step 2 Double-click the Local Area Network connection name required.
step 3 Click Properties. The following appears:
step 4 Ensure the General tab is active, and highlight Internet Protocol (TCP/IP), then click OK. The
following appears:
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step 5 Highlight the Obtain an IP address automatically and the Obtain DNS server address
automatically radio buttons, then click OK to complete the configuration.
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Configuring Computers in Windows 2000
step 1 Click Start / Settings / Control Panel. From the Control Panel window, double-click Network
and Dial-up Connections. The following appears:
step 2 Double-click the Local Area Connection name as required. The following appears:
step 3 From the Local Area Connection Status window, click Properties. The following appears:
step 4 Highlight Internet Protocol (TCP/IP) and click Properties. The following appears:
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step 5 Highlight the Obtain an IP address automatically and the Obtain DNS server address
automatically radio buttons, then click OK to complete the configuration.
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Configuring Computers In Windows 95/98/ME
step 1 Click Start / Settings / Control Panel. From the Control Panel window, double-click Network
and highlight the Configuration tab to make it active. The following appears:
step 2 Highlight TCP / IP -> NE2000 Compatible, or the name of any Network Interface Card (NIC) in
your PC, then click Properties. The following appears:
step 3 Highlight the IP Address tab to make it active, then highlight the Obtain an IP address
automatically radio button.
step 4 Highlight the DNS Configuration tab to make it active. The following appears:
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step 5 Highlight the Disable DNS radio button, then click OK to complete the configuration.
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Configuring Computers in Windows NT4.0
step 1 Click Start / Settings / Control Panel. From the Control Panel window, double-click Network
and highlight the Protocols tab to make it active. The following appears:
step 2 Highlight TCP/IP Protocol, then click Properties. The following appears:
step 3 Highlight the Obtain an IP address from a DHCP server radio button, then click OK to complete
the configuration.
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Factory Default Settings
Before configuring your, you need to know the following default settings.
Web Interface (Username and Password)
Username: admin
Password: admin
The default username and password are admin and admin respectively.
NOTE:
If you ever forget your login password, you may press the RESET button for up to 6 seconds to
restore factory default settings.
LAN Device IP Settings
IP Address: 192.168.1.254
Subnet Mask: 255.255.255.0
ISP setting in WAN site
PPPoE
DHCP server
DHCP server is enabled.
Start IP Address: 192.168.1.100 – End IP Address: 192.168.1.199
IP pool counts: 100
LAN and WAN Port Addresses
The parameters of LAN and WAN ports are pre-set in the factory. The default values are shown below.
LAN PortWAN Port
IP address
Subnet Mask
DHCP server function
IP addresses for distribution toPCs
192.168.1.254
255.255.255.0
Enabled
100 IP addresses continuing from
192.168.1.100 through 192.168.1.199
The PPPoE function is enabled to
automatically get the WAN port
configuration from the ISP, but you
have to set the username and
password first.
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Information from your ISP
Before configuring this device, you have to check with your ISP (Internet Service Provider) what kind of service
is provided such as PPPoE, PPPoA, RFC1483, or IPoA.
Gather the information as illustrated in the following table and keep it for reference.
VPI/VCI, VC-based/LLC-based multiplexing, Username, Password, Service Name, and
PPPoE
PPPoA
Domain Name System (DNS) IP address (it can be automatically assigned byyour ISP when you connect or be set manually).
VPI/VCI, VC-based/LLC-based multiplexing, Username, Password, and Domain Name System (DNS) IP address (it can be automatically assigned byyour ISP when you connect or be set manually).
RFC1483 Bridged
RFC1483 Routed
IPoA
VPI/VCI, VC-based/LLC-based multiplexing to use Bridged Mode.
VPI/VCI, VC-based/LLC-based multiplexing, IP address, Subnet mask, Gateway address, and Domain Name System (DNS) IP address (it is fixed IP address).
VPI/VCI, VC-based/LLC-based multiplexing, IP address, Subnet mask, Gateway address, and Domain Name System (DNS) IP address (it is fixed IP address).
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Configuring with your Web Browser
step 1Open a web browser, and enter the following address in the Address bar: http://192.168.1.254,
then click Go. The following appears:
step 2 Enter the username and password of admin and admin in the User name: and Password: fields,
then click OK.
Congratulations! You have now successfully logged onto the OPEN 824RL / RLW!
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Configuration
At the configuration homepage, the left navigation pane (where bookmarks are provided) links you directly to
the desired setup page, including:
Status (ARP Table, Wireless Association Table, Routing Table, DHCP Table, Email Status,
VoIP Status, Event Log, Error Log, NAT Sessions and UPnP Portmap)
Quick Start
Configuration (LAN, WAN, System, Firewall, VoIP, QoS, Virtual Server, Time Schedule and
Advanced)
Save Config to FLASH
Language (provides user interface in English and French languages)
Please see the relevant sections of this manual for detailed instructions on how to configure the VoIP ADSL
Router.
Status
ARP Table
This section displays the router’s ARP (Address Resolution Protocol) Table, which shows the mapping of
Internet (IP) addresses to Ethernet (MAC) addresses. This is useful as a quick way of determining the MAC
address of your PC’s network interface to use with the router’s Firewall – MAC Address Filter function. See
the Firewall section of this manual for more information on this feature.
To Access The ARP Table:
From any screen in the web interface,
Click Status, then ARP Table. The following appears:
Field Definition
IP Address
MAC Address
Interface
Static
A list of IP addresses of devices on your LAN (Local Area Network).
The MAC (Media Access Control) addresses for each device on your LAN.
The interface name (on the router) to which this IP Address connects.
No
Yes
For dynamically-generated ARP table entries.
For static ARP table entries added by the user.
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Wireless Association Table (Wireless Router only)
To Access The Wireless Association screen:
From any screen in the web interface,
Click Status, then Wireless Association. The following appears:
The following table displays the Wireless Association Table fields and their definitions:
Field Definition
IP Address
MAC
The IP Address of the wireless client that joins this network.
The MAC (Media Access Control) address of the wireless client.
Routing Table
To Access The Routing Table screen
From the menu list,
Click Status, then Routing Table. The following appears:
Routing Table
The following table lists the Routing Table fields and their definitions:
Field Definition
Valid
Destination
Netmask
Gateway / Interface
Cost
This indicates a successful routing status.
The IP Address of the destination network
The destination netmask address
The IP address of the gateway or existing interface that this route will use.
The number of hops counted as the cost of the route.
RIP Routing Table
The following table lists the RIP Routing Table fields and their definitions:
Field Definition
Destination
Netmask
Gateway
The IP Address of the destination network
The destination netmask address
The IP address of the gateway this route will use.
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Cost
The number of hops counted as the cost of the route.
DHCP Table
The DHCP Table lists the types of leases specified.
To Access The DHCP Table screen:
From the menu list,
Click Status, then DHCP Table. The following appears:
The following table lists the Leased table fields and their definitions:
Field Definition
Leased
IP Address
Expired
Permanent
The DHCP-assigned IP Addresses information.
A list of IP addresses of devices on your LAN. (Local Area Network.)
The expired IP Addresses information.
The fixed host mapping information.
Leased Table
To Access The Leased Table Screen:
Once you have accessed the DHCP Table screen, click the Leased link. The following appears:
The following table lists the Leased Table fields and their definitions:
Field Definition
IP Address
MAC Address
Client Host Name
Expiry
The IP Address assigned to the client.
The client’s MAC Address
The Host Name (computer name) of the client.
The current lease time of client.
Expired Table
To Access The Expired Table Screen:
Once you have accessed the DHCP Table screen, click the Expired link. The following appears
Please refer to the Leased Table for field definitions.
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Permanent Table
To Access The Permanent Table Screen:
Once you have accessed the DHCP Table screen, click the Permanent link. The following appears
The following table lists the Permanent Table fields and their definitions:
Field Definition
Name
IP Address
MAC Address
Maximum Lease Time
The name you assigned to the Permanent configuration.
The fixed IP address for the specified client.
The MAC to be assigned to the fixed IP Address.
The Maximum Lease Time interval you allow clients.
Email Status
From within the Email Status screen you can check for emails and view details and status for the Email
Account you have configured the router to check. Please see the Advanced section of this manual for details
on configuring email accounts.
To Access The Email Status Screen:
From the menu list,
Click Status, then Email Status. The following appears:
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VoIP Status
The VoIP Status screen displays details and status for the VoIP Account you have configured the router to
check. Please see the Phone Configuration section of this manual (under VoIP) for details on configuring
your VoIP phone.
To Access The VoIP Status Screen:
From the menu list,
Click Status, then VoIP Status. The following appears:
Event Log
This page displays the router’s Event Log entries. Major events are logged to this window, such as when the
router’s ADSL connection is disconnected, as well as Firewall events when you have enabled Intrusion or
Blocking Logging in the Configuration – Firewall section of the interface. Please see the Firewall section of
this manual for more details on how to enable Firewall logging.
To Access The Event Log Screen:
From the menu list,
Click Status, then Event Log. The following appears:
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Error Log
The Error Log details any errors encountered by the router (e.g. invalid names given to entries) are logged to
this window.
To Access The Error Log:
From the menu list,
Click Status, then Error Log. The following appears:
NAT Sessions
This section lists all current NAT sessions between interface of types external (WAN) and internal (LAN).
To Access The NAT Sessions Screen:
From the menu list,
Click Status, then NAT Sessions. The following appears:
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Diagnostics
This section allows you to view the connectivity status of the LAN and WAN. It displays the status of the
Ethernet and Wireless LAN connections after testing, along with the WAN connection and the results of Ping
tests.
To Access the Diagnostics Screen:
From the menu list,
Click Status, then Diagnostics. The following appears:
Click Refresh to update the details on the screen.
UPnP Portmap
The section lists all port-mapping established using UPnP (Universal Plug and Play). Please see the
Advanced section of this manual for more details on UPnP and the router’s UPnP configuration options.
To Access The UPnP Portmap Screen:
From the menu list,
Click Status, then UPnP Portmap. The following appears:
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