Ooma Telo Quick Start Guide
Quick Start Guide
Getting Started
STEP 1
Activate Online
Installing Ooma Telo is easy! In fact, most users are up and calling in less than 15 minutes.
This guide will walk you through setting up your Ooma Telo and introduce the basics
of using your Ooma service.
Package Contents
■ Ooma Telo
■ Ethernet Cable
■ AC Adapter
Ooma Telo AC Adap terEthernet Cable
A B
Have a question or need assistance?
Here is where you can look for help:
Knowledge base: www.ooma.com/support
User manuals: support.ooma.com/userguide
Community forum: www.ooma.com/forums
Live Customer Care: 1-888-711-6662 (US)
1-866-929-6662 (CA)
Begin by activating your Ooma Telo device
online. Locate the seven-digit activation
code printed on the bottom of the Telo.
Next, navigate a web browser to:
http://www.ooma.com/activate
The activation wizard will guide you through:
■ Selecting a phone number
■ Registering your 911 address
■ Adding billing information
■ Creating your My Ooma account
You’ll receive an email confirmation once
your device is activated.
2 3
STEP 2
Connect To Your Router
Connect the Ooma Telo to your Router
Using the included Ethernet cable A, connect the INTERNET port
of the Telo to an open Ethernet port on your router.
A
Alternative
setup options:
While we recommend that
you begin with this setup, the
Ooma Telo is flexible enough
to fit into any home network.
Please see see page 8 for other
network installation options.
STEP 4
Power On
Plug in your Ooma Telo
Power Outlet
B
Plug the provided AC adapter B into the
STEP 3
Connect Your Phone
POWER port. It is normal for the lights on the
Telo to blink for a couple of minutes while
it boots up.
Plug your phone into the Ooma Telo
Using your existing phone cable, plug
your corded phone or cordless phone
base station into the PHONE port.
4 5
Corded or Cordless Phone
The light on top of the device will light up blue
once the device is ready to be used. Pick up the
phone and listen for the musical Ooma dialtone
to confirm that your set up is complete.
!
If your device requires a software
upgrade,the Ooma logo will blink purple while
it is downloading the newest version.
This may take 5-10 minutes depending on
the speed of your Internet connection. Do not
unplug the Telo while it is upgrading. It
will automatically reboot after the upgrade
is complete.
Congratulations, you’re done!
What’s next?
Place your first phone call
Pick up the phone you connected to the Ooma Telo and dial just like you always
do. Call a friend or family member and experience firsthand the quality of Ooma
PureVoice™ technology. While you’re at it, you might want to tell them about Ooma!
Set up your voicemail
Initializing your voicemail account takes only a few minutes. To get
started, pick up the phone connected to the Ooma Telo and press
the key on the Telo.
The system will walk you through configuring your account and
recording a personal greeting.
Check out My Ooma
Access your online control panel at my.ooma.com. Here you’ll unlock
the capabilities of your system:
■ Check voicemail and call logs
■ Configure preferences and set up advanced features
■ Purchase additional services and add-ons
And much more! The first time you log in, our Setup Wizard will help
you configure our most popular features.
Transfer your phone number
In most areas, you can port your existing phone number to Ooma for
a one-time fee. You must maintain phone service with your current
provider until the porting process is completed, which usually takes
about 3-4 weeks. To check availability, to learn more, or to get started,
please visit: my.ooma.com/port
Explore Ooma Premier™
Ooma Premier is a bundle of enhanced calling features that will get your
home phone service firing on all cylinders! Each Ooma Telo includes a
free trial of Ooma Premier, giving you the chance to test drive more
than 25 premium calling features.
See the Ooma Premier section for an overview of our most popular
features. To learn more about all the features and benefits included in
a subscription to Ooma Premier, go to: my.ooma.com/premier
6 7
Loading...