Ooma Freedom Headset Quick Start Guide
Package Contents
Step 2
Charge the Battery
Step 3
Register the Headset
Quick Reference Guide
Quick Start Guide
BC
700-0130-203
Cordless
headset
with
ear bud
Ear clips (2) Neck band
Step 1
Attach Earpiece Loop,
Charging
cradle
Ear buds (5)
Head band
AC adapter
Li-ion battery
Neckband or Headband
Mounting peg
Ear clip
Decide if you would like to secure the headset over your ear,
around your neck, or over your head. Push the headband,
neck band, or ear clip onto the mounting peg. You may also
replace the ear bud with the one that ts your ear best.
with cover
VOL+ / VOL-
Slide the volume switch
increase or decrease
volume. Adjust ringer
volume while Headset
is in idle mode, or the
earpiece volume while
on a call.
Status LED
Status LED
Talk
Flash/Mute
Long press = Flash
Short press = Mute
Flash: Switch lines or
answer call-waiting.
Mute: Mute/unmute the
microphone during a call.
Mutes ringer when the
Headset is ringing.
Changes colors and
Talk
Press to answer a call,
blinks to indicate the
status of the Headset
and again to end the call.
Press and hold to power
Headset on or off.
Press the Page key on your Ooma device and hold it down for
three seconds. The headset should automatically register.
Once the headset is registered, the LED will stop ashing blue and red.
Note: We recommend that you fully
charge the headset before using it.
This takes around three hours.
Continue charging the headset for at least three hours until the status
LED lights up solid blue.
Pick up the headset and press the TALK button. Listen for a dial tone
Microphone
to conrm your setup is nished. Press TALK again to hang up.
Connect the AC adapter to the charging cradle and to a wall outlet.
Insert the battery into the battery compartment and press down until it
clicks into place. Place the headset in the charging cradle with the status
LED facing forward and the status LED should start to blink red and blue.
If the LED doesn’t light up, reseat the headset.
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IMPORTANT: The Ooma Headset is not compatible with the rst-generation
Ooma Telo Handset. If you have a Telo Handset and wish to use the Ooma
Headset, you must rst dial
Ooma Telo. The Telo will reboot and install a new version of software.
Once the Telo is back in service, repeat Step 3. The Telo will now connect to
your Headset. Any Telo Handsets will no longer work.
on a phone connected to your
NOTE: To register the Headset to another base unit, invoke the following key
sequence: VOL+, TALK, VOL-, TALK, VOL+, VOL-, TALK. The status
LED should start to blink blue and red slowly.
Put the Headset back onto the charging cradle and the status LED should
start to blink blue and red quickly. You may now register the Headset to
another base unit.
Lights and Sounds
The status LED on the Ooma Headset can communicate information
about the connection and battery status of the device. The table below
shows the different LED indicator patterns that the headset uses:
Blue Steady Headset is seated in the charging cradle
and fully charged.
Flashing Headset is in idle mode and not charging.
Double ashing Headset is on and connected to a phone call.
Triple ashing Headset is powering on.
Quadruple ashing Headset is ringing and can be heard through
the earpiece.
Red Steady Headset is charging on its cradle.
Flashing Battery is low and the headset needs to be
returned to its charging cradle.
Triple ashing Headset is powering off.
Red / Blue Toggling slowly Headset is not registered.
Toggling quickly Headset is in registration mode.
Off Headset is powered off.
No battery is installed.
The battery is dead.
Quick Reference Guide
Limited Warranty
The Ooma Headset also uses audio indicators to communicate
changes in the device status. See below for a table of audio prompts:
One short beep every 30 seconds • Headset microphone is muted
Two beeps • The ringer volume has reached its
lowest setting.
• The listening volume has reached its
highest/lowest setting.
• Any key is pressed while the Headset
is out of range.
Two low beeps • Call waiting alert tone.
Two rapid beeps every 20 seconds • Low battery warning.
Three rapid beeps every 20 seconds • Headset is out of range of the Ooma
base unit.
• Headset is not yet registered to an
Ooma base unit.
Three rapid beeps • Headset is powering on or off.
Need Assistance?
Check out these resources for troubleshooting guides
or additional help:
Online knowledgebase: www.ooma.com/support
User manuals: www.ooma.com/userguide
Community forum: forums.ooma.com
Live customer care: 1-888-711-6662 (US)
1-866-929-6662 (Canada)
What this Warranty Covers. Ooma agrees to provide a limited warranty to
the holder of a valid proof of purchase (“Consumer” or “you”) that the Ooma
Headset contained in this package (“Product”) is free from material defects in
material and workmanship, subject to the exclusions noted below. This limited
warranty extends only to the Consumer for Products purchased and used in
the United States of America or Canada.
What Ooma Will Do. During the warranty period, Ooma or its authorized
service representative will repair or replace, at its option, without charge, a
Product which is found to be materially defective in materials or workmanship
and returned to Ooma. Ooma, at its option, may use new or refurbished
replacement parts to repair the Product, or may replace the Product with a new
or refurbished product having the same or similar function.
How Long this Warranty Lasts. This limited warranty shall expire one (1) year
from the date of the Product purchase. Replacement or refurbished parts and
products are warranted for the original Product warranty period. This warranty
terminates if you sell or transfer your Product.
What this Warranty Excludes.
This limited warranty does not cover: (a)
the cost of shipping and handling for returned and replacement products,
or damage or loss during shipment for warranty service; or (b) any software
(which is governed exclusively by the licensing terms of such software); or (c)
any Product that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling that is
contrary to operation instructions, neglect, acts of god, inundation, re, water
or other liquid intrusion, or force majeure; or (d) any Product that has been
damaged due to repair, alteration, or modication by anyone other than an
authorized service representative of Ooma; or (e) any Product to the extent that
the problem experienced is caused by signal conditions, network reliability or
cable or antenna systems; or (f) any Product whose identifying information has
been removed, altered or rendered illegible; or (g) any Product purchased, used,
serviced, or shipped for repair from outside the United States or Canada, or that
is returned without a valid proof of purchase; or (h) any indirect or consequential
harm caused as a result of any defect or failure of the Product to properly
operate, including without limitation lost data or inability to communicate.
How to Get Warranty Service. To obtain warranty service, call Customer
Support toll-free at 1-888-711-6662 (USA) or 1-866-929-6662 (Canada) for
detailed information, including instructions on how and where to return your
Product and on any applicable costs associated with a repair, replacement or
exchange. You may be required to provide proof of purchase before obtaining
warranty service, and it is your sole responsibility to maintain such proof (e.g.,
a sales receipt). Returned products that are determined not to be materially
defective will be subject to a handling fee. If you disagree with any of our
decisions with respect to warranty service, you have the right to contest that
decision as permitted under applicable laws and regulations.
How State Law Applies. This limited warranty gives you specic legal
rights. You may also have other rights which vary from state to state.
Limitation on Liability. THIS WARRANTY IS THE COMPLETE AND
EXCLUSIVE WARRANTY AGREEMENT FOR THE PRODUCT BETWEEN
YOU AND OOMA. NO ONE IS AUTHORIZED TO MAKE MODIFICATIONS TO
THIS LIMITED WARRANTY AND YOU SHOULD NOT RELY ON ANY SUCH
MODIFICATION. OOMA RESERVES THE RIGHT TO CHANGE ITS LIMITED
WARRANTY WITHOUT PRIOR NOTICE FOR FUTURE SALES. OOMA
DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO ITS PRODUCTS,
WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING
WITHOUT LIMITATION, COURSE OF DEALING, TRADE USAGE OR PRACTICE
OR THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
MOREOVER, OOMA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF
ANY NATURE ARISING OUT OF, OR IN CONNECTION WITH, THE LIMITED
WARRANTY OR THE USE OR PERFORMANCE OF ANY PRODUCT,
WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE,
OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. THE TOTAL AGGREGATE LIABILITY BY
OOMA FOR DAMAGES OF ANY NATURE, REGARDLESS OF FORM, ACTION
OR FORESEEABILITY, SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY
YOU TO US FOR THE PRODUCT UPON WHICH LIABILITY IS BASED. SOME
STATES AND/OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, AND/OR DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS AND/OR EXCLUSIONS MAY NOT APPLY TO YOU. IF
SUCH IS THE CASE, TO THE EXTENT PERMITTED BY APPLICABLE LAW,
OOMA LIMITS THE DURATION OF ANY IMPLIED WARRANTIES TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY.
Compliance Information
Any changes or modications to this product not expressly approved by
the manufacturer or other party responsible for compliance could void your
authority to operate this product.
FCC Part 15 Information
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation. Privacy of communications may not be ensured
when using this phone.
FCC PART 15.105(b): Note: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Information
This product complies with FCC radiation exposure limits under the
following conditions:
• The base must be placed to allow a minimum of 20 cm (8 inches) between
the antenna and all persons during normal operation.
• The base must not be collocated or operated in conjunction with any other
antenna or transmitter.
• The headset is designed for body-worn operation and meets FCC RF
exposure guidelines when used with any belt clip, carrying case, or other
accessory supplied with this product. (All necessary accessories are included
in the package; any additional or optional accessories are not required for
compliance with the guidelines.) Third party accessories (unless approved by
the manufacturer) should be avoided as these might not comply with FCC RF
exposure guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable Industry Canada Terminal
Equipment Technical Specications. This is conrmed by the registration
number. The abbreviation IC before the registration number signies that
registration was performed based on a Declaration of Conformity indicating
that Industry Canada technical specications were met. It does not imply that
Industry Canada approved the equipment.
Radio equipment
The term IC before the radio certication number only signies that Industry
Canada technical specications were met. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired
operation of the device. “Privacy of communications may not be ensured when
using this telephone”.
IC Number: 1135B-80950000
Safety Information
When using telephone equipment, basic safety precautions should always
be followed to reduce the risk of re, electric shock and injury to persons,
including the following:
• This unit is NOT waterproof. DO NOT expose this unit to rain or moisture.
• Do not use this product near water, for example, near a bath tub, wash bowl, kitchen
sink or laundry tub, in a wet basement or near a swimming pool.
• Do not expose this product to liquid (water, alcohol, etc.) or submerse in liquid for
any reason.
• Avoid using this product during an electrical storm. There may be a remote risk of
electric shock from lightning.
• Do not use this product to report a gas leak in the vicinity of the leak.
• This product contains lithium-ion rechargeable batteries. Be careful when handling the
batteries. Conductive materials such as bracelets, silverware, metallic surfaces may
create a short-circuit leading to a battery overheat and would cause burns or release of
toxic ingredients. Do not intentionally short-circuit the batteries.
• There may be a risk of explosion if you use a wrong type of battery. Use only the
supplied rechargeable battery.
• Do not open, damage, puncture or burn the batteries. Released electrolyte is corrosive
and may cause injury to the eyes or skin. The electrolyte may be toxic if swallowed.
• Remove the batteries before shipping or storing the product.
• Dispose of these batteries in a safe manner. Do not throw your old batteries in the trash.
Please call 1-800-8-BATTERY (1-800-822-8837), they will provide you with the address
of the recycling center nearest to you.
The equipment and accessories must be operated only for its intended use and
not for any other purposes.
Copyright Notices
© 2014 Ooma, Inc. All rights reserved. Reproduction in whole or in part without
written permission is prohibited. Ooma, the Ooma logo, Ooma Headset, Ooma
Telo, and all other Ooma company, product and service names and slogans
are trademarks of Ooma, Inc. All other product, service or brand names are the
property of their respective owners. Patent pending.
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