Ooma DP1 Desk Phone Quick Start Guide
Have a Question or Need Assistance?
Here is where you can look for help:
Knowledge base: www.ooma.com/support
User manuals: support.ooma.com/home/manuals
Community forum: www.ooma.com/forums
Live Customer Care:
1-888-711-6662
1-866-929-6662 (Canada
(US)
)
525 Almanor Ave
Suite 200
Sunnyvale, CA 94085
Learn more at www.ooma.com
© 2018 Ooma, Inc. All rights reserved. Patent Pending. Ooma,
Ooma DP1, Ooma Telo, Ooma Premier, and the Ooma logo are
trademarks or service marks of Ooma, Inc. Other company and
product names mentioned herein are trademarks of their respective
companies. Mention of third-party products is for informational
purposes only and constitutes neither an endorsement nor a
recommendation. Ooma assumes no responsibility with regard
to the performance or use of these products.
Quick Start Guide
700-0185-300
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Introduction
Step 1
Install the backup battery
Setting up the Ooma DP1 Desk Phone is quick, and can be accomplished in just
a few simple steps. By following the instructions below, you can put it into service
immediately without any manual conguration. nominal range of the phone is
approximately 150 ft from your Ooma Telo. The actual range may vary depending
on the building materials in the environment that the phone is installed in.
Package Contents
• Desktop phone
• Handset and cord
• Deskset stand
• Power adapter
• Backup battery
• Quick Start Guide
• Shortcut guide
• Directory card
Have a Question or Need Assistance?
Here is where you can look for help:
Knowledge base: www.ooma.com/support
User manuals: support.ooma.com/home/manuals
Community forum: www.ooma.com/forums
Live Customer Care:
1-866-929-6662 (Canada)
1-888-711-6662 (US)
In the event of a power failure, the charged backup battery allows the phone
to continue to operate for a short time. The backup battery will charge when
the phone is connected to AC power.
Press down on the tab to open the battery compartment cover. Place the
battery in the compartment with the THIS SIDE UP label facing up. Replace
the battery compartment cover.
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Step 2
Install the mounting bracket
Step 4
Pair the phone with the Ooma Telo
Insert the xed tabs of the mounting bracket into slots A and B, and then
insert the exible tabs into slots C and D. There are two sets of tabs
(High and Low) depending on your positioning preference.
D C
B A
D C
B A
Step 3
Connect the handset and
Low
High
D
B
Low tabletop position High tabletop position
power cord to the deskset
Plug the small end of the power adapter into the power jack at the bottom of
the desktop phone and the other end to a power outlet. Plug the end of the
coiled handset cord into the handset jack at the bottom of the desktop phone.
The Ooma DP1 desk phone is perpetually in pairing mode
until it is paired with an Ooma Telo. Put your Telo device
into pairing mode by pressing the PAGE button on the
back of your device for three seconds. The DP1 phone will
automatically pair to the Ooma Telo, a conrmation screen
will be displayed.
D
B
Step 5
Allow phone to
Page key on
newer Telos
Page key on
older Telos
download updates
The phone may need to download and install a software upgrade
once it is paired. This process may take several minutes.
The phone will display a ready screen when it is available to place
and receive calls
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Quick Reference
1
MESSAGE WAITING Lights red when a new message
has been received.
2
LINE 1/2 Not lit when line is available for a new call.
Lights green when line has an active call. Lights red
DP1
1
LINE 1
TRANSFER
2
LINE 2
CONFERENCE
4
10
IGNORE CALL VOICEMAIL
3
12
9
8
BACK
14
13
7
6
CALL LOGS
11
5
15
when call is on hold
IGNORE CALL Press to ignore an incoming call.
3
Other devices on the same on the same account may
still answer the call.
CONFERENCE Press to conference two calls together.
4
Lights green when conferencing is active. Press again to
stop the conference, leaving one call active and the other
one on hold.
5
VOICEMAIL Press to access your voicemail.
DIRECTORY Press to access your contact list.
6
DELETE Press to delete the previous character
7
on the screen.
MENU Press to access the phone’s menu system.
8
SELECT Press to select the highlighted option on
9
the screen.
10
REDIAL Press to show the list of most recently
dialed numbers.
.
BACK Press to go back one step in the phone’s
13
menu system.
14
NAVIGATION PAD Use to navigate the phone’s
menu system.
15
SPEED DIAL KEYS Program for quick access to
16 frequently-dialed numbers.
16
ACCESS TO LOWER SPEED DIAL Add access to
16 additional frequently-dialed numbers.
17
INTERCOM Press to speak on intercom with another
local phone. A list of available intercom devices is
displayed. Lights green when intercom mode is active.
18
END CALL Press to end an active call.
19
MUTE Press to toggle the microphone on mute or
unmute state. Lights green when the microphone
is muted.
20
VOLUME KEYS Press to increase or decrease ringer
volume when idle the phone is idle, or handset or
speaker volume when in a call.
21
SPEAKER Press to make and receive calls using the
built-in speaker. Lights green when SPEAKER is active.
CALL LOGS Press to review recent sent, received,
17
END CALL
18
19
16
20 21
11
and missed calls.
DND Press to toggle Do Not Disturb on or o.
12
Lights green when DND is on.
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Quick Reference Basic Operation
1 5
8
Incoming call display
Multiple call display with the active call highlighted
3
2 6 74
X
9
12
Screen Icons
The following screen icons indicate your
phone’s current status:
DECT signal level indicator
1
Indicates signal strength with the Telo from one bar
(weak) to four bars (strong).
2
Battery charge
Indicates backup battery charge. Shown only when
the phone is powered by the backup battery.
Ringer o
3
Appears when the ringer is disabled.
Missed calls indicator
4
Indicates there are missed calls.
5
LOWER key activated
Lower set of 16 speed keys is in use.
6
Number of new voicemail messages
Indicates the number of new voicemail messages,
up to 99. 99+ is displayed if there are more than
99 new voicemail messages.
7
New voicemail indicator
Indicates that there are one or more new
voicemail messages.
Placing Calls
Pick up the handset or press the SPEAKER key.
Enter the number you wish to dial, and wait for
the call to connect. To end the call, press the
END CALL key or hang up the handset.
Receiving Calls
Pick up the handset or press the SPEAKER key
when the phone rings.
Switching between Two Calls
Press the LINE key corresponding to the held call
you wish to retrieve. The current call will be put
on hold.
Muting the Microphone
While you are on a call, disable the microphone by
pressing the MUTE key. Press the MUTE key again
to re-enable the microphone back on.
Volume Adjustment
To adjust ringer volume, press the VOLUME
up/down keys while you don’t have an active call.
To adjust call volume on the handset or the speaker,
press the VOLUME up/down keys while you are
in a call.
International Calls
To place an international call, dial 011, followed by
the country code and phone number. Depending on
your account settings, you may hear the balance of
your Prepaid Account before the call is connected.
NOTE To make international calls and access other
premium services such as 411, you must make sure
that your Prepaid Account has been set up and has
sucient balance.
8
Phone name
Time and Date
9
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