You are now the proud owner of an ONYX
Motorbike and in this brief document we will go
over the basic landscape of the electric bike.
455 Irwin St.
Unit 104
San Francisco, CA 94107
onyxmotorbikes.com
info@onyxmotorbikes.com
TW: @ony xmotorbikes
FB: @ony xmotorbikes
IG: @ony xmotorbikes
We want to thank you for choosing an ONYX as your new form of
transportation and recreational use. We hope you nd this guide
useful in getting yourself up to speed for many enjoyable miles to
come.
Sincerely,
ONYX Motorbikes
WARNING.
Riding an electric bike is extremely dangerous. Use of this produc t can result in serious damage, injury, or death. ONYX
products function dierently from conventional bicycles and are dangerous. To minimize risk of serious injury, protective
equipment should be worn at all times including a helmet. You are responsible for your own safety. Use this product with
extreme caution and at your own risk.
Content
04 . QUICK START GUIDE
06 . WARRANTY
07 . SERIAL LOCATION
08 . OPERATING CONTROLS
12 . BATTERY OPERATION
16 . OPERATING INSTRUCTION
18 . TROUBLESHOOTING
20 . OWNER MAINTENANCE
0405
QUICK START GUIDE
LETS GET READY TO RIDE!
Okay you are super tempted to ride the bike, but lets get the bike fully charged and
ready to ride before you go ride o into the sunset. The batter y is in storage mode
and needs about 50% more energy. If you ride the bike uncharged you could cause
problems with the battery. So lets get started!
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WOOD IS NOT METAL.
Never force, pry, or hit the
cover or you could cause
major damage to the wood or
worse break the cover.
The battery and cover should be handled with extreme care. Below are the steps for
proper removal of the cover and batter y so you can charge it fully for the rst time.
Once you have removed the battery, you will need to use the provided charger to fully
charge the cells for about 3-4 hours.
STEP 1: Unlock the cover gently slide the
wood cover backwards towards the seat.
STEP 2: Lift the front of the cover over
the top of the fork’s head tube nut.
STEP 3: Now slide the cover as far
forward as possible to be able to lift the
back of the cover o the bike
.
STEP 4: Unlatch the battery strap and
gently place the buckles on the sides of
the bike.
STEP 5: To fully remove the battery for charging, grab
the battery case handle and lift out the front of the
battery rst until it clears the top of the bike. In the
meantime, make sure to gently help the battery cables
out of the bike.
STEP 6: Make sure the batter y is in the “OFF” position.
Plug in the charger into the wall and then plug in your
battery. The charger light will change from green to
red after the battery is connected. When the battery is
done charging the light will turn green.
STEP 7: After the charge is complete make sure the
battery switch is in the “OFF” position before installing
the battery. Place the back end of the batter y on the
battery tray rst then let down the front gently moving
the cables into the bike.
STEP 8: Plug in the red battery discharge cables. Do not
be alarmed if you forgot to turn o the battery and the
connectors spark on contact. This is okay a few times
but over time you can wear out your connector.
STEP 9: Grab both ends of the batter y strap and buckle
it back together (adjust for a snug t if necessar y). Once
the battery is secure you can turn the battery power to
the “ON” position.
STEP 10: Read the Operating Controls section before
attempting to turn on the bike.
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WARRANTY
TERMS & CONDITIONS
Subjec t to the terms set for th below, the ONYX motorized bic ycle is
warranted to be free from defects in material and workmanship for a
period of 90 days from the date of original consumer purchase and 12
months for drive-train related components. While under this warrant y,
ONYX Motorbikes will, at its discretion, replace or repair any product
or part which an authorized service representative determines is
defective in material or workmanship.
This warranty applies to the original consumer purchaser only.
EXTENT OF WARR ANT Y COVERAGE
The warranty will not be extended to any machine that has been
subjec t to mis-use, negligence, alteration, use of non-authorized spare
parts, improper maintenance (including improper programing, lack of
or poor quality lubrication) or modication of assembly. Additionally,
this warranty will not apply if the machine is damaged by re, ood,
accident, acts of God, or any other cause of a similar nature beyond
Onyx’s control.
Under no circumstances will ONYX be liable for damages due to
loss of use, loss of business or prots, or for any other incidental
or consequential damages. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above
limitation may not apply.
This warranty will be null and void if:
1. Any part of the serial numbers are removed, defaced, or altered;
2. If any unauthorized modication or alteration is made;
3. If any unauthorized or non-standardized spare part is installed;
4. If any maintenance or repair is performed during the warranty
period by anyone other than an authorized repair shop.
EXCLUSIONS
Normal wear parts are excluded from this warranty. Normal wear
parts include: Tires, tubes, wheel liners, brake linings, chains, spokes,
sprockets, brake cables, and seats.
Routine maintenance.
No one has the authority to orally change the terms, conditions or
exclusions of this warranty or make any representations or express
warranties other than those contained here.
ONYX is proud and condent of its dealers and products, and wants
to assure that each new ONYX owner receives full satisfaction. In the
event that satisfaction is not obtained at the dealer level, however, the
original consumer is invited to contact ONY X directly at 455 Irwin St.
Unit 104 San Francisco, California 94107
SERIAL LOCATION
The motor number can be found on the pedal
chain side etched on the motor side cover plate.
The motor number starts after the W.
The frame number is etched underneath the rear
seat down tube.
0809
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OPERATING CONTROLS
KEY-FOB POWER ON / OFF / ARM
Each bike comes equipped with two key fob remotes that can turn on and o the main
power to standby, and set the alarm. Note this does not fully kill the power to the
system which allows for the alarm and clock to function. Once the battery is removed
or turned o you will need to rst turn the battery back on for the following to work
correctly again.
TURN OFF ALARM + POWER ON
STEP 1: Press the Unlock button once on the key fob and a audible chirp should
sound to conrm you have activated the system.
STEP 2: Press the Bolt button twice to turn on the system. The dash, and running
lights should illuminate immediately following this step so long as the throttle kill
switch is in the on position.
(Fig. 02) (Reference Function “Throttle Kill Switch On / O”)
(Fig. 01)
AB
CD
KEY-FOB BUTTON LAYOUT
A. Alarm Lock
B. Unlock Alarm
C. Panic
D. Start
POWER OFF TO STANDBY
STEP 1: Press the Unlock button once on the key fob and a audible chirp should
sound to conrm you have deactivated the system. The dash, and running lights
should turn o following this step.
ARMING THE ALARM
STEP 1: Make sure you have followed the steps to power o the s ystem to standby.
STEP 2: Press the Lock button once to set the alarm.
Unlock Button
Fig. 01
(Fig. 01)
Bolt Button
Fig. 02
(Fig. 03)
Lock Button
Fig. 03
THROTTLE KILL SWITCH ON / OFF
In total there are three ways to turn o the bike the
only way to completely turn o the bike is to turn o the
battery or disconnect it from the bike. The kill switch
allows the user to quickly turn o the bike by the push
of a button on the throttle. This does not deactivate the
system like the unlock button does on the key-fob. Only
use this button to temporarily turn o power to the
throttle. Never store or transpor t the bike only using
this button to kill the power.
(Fig. 04 + 05)
THREE SPEED SWITCH
Each bike is outtted with a three speed function
switch. This allows you to toggle through the software
limited modes of ECO / NORM / SPRT. Each mode can
be adjusted to meet your needs via the soon-to-bereleased mobile application. To activate each mode
eectively you should not be moving. Otherwise to work
properly you must bring the bike’s speed below the
mode’s threshold. Toggle from left to right starting with
ECO to get a feel for each mode. Note NORM and SPRT
mode are for o-road use only.
(Fig. 07 + 08 + 09)
Kill Switch On
Fig. 04
Kill Switch O
Fig. 05
HALF-TWIST THROTTLE
A half twist throttle is used to help save energy by
encouraging you to rest your hand and coast. Warning:
the throttle is extremely sensitive.
Half-Twist Throttle
Fig. 06
(Fig. 06)
Eco Mode
Fig. 07
Norm Mode
Fig. 08
Sprt Mode
Fig. 09
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GO FARTHER BY BRAKING
The key to going the far thest
the bike is capable of is using
regen braking. When able to
brake safely tr y using regen
braking only to recharge the
battery while you are riding. If
you are an absolute machine
you can try holding the regen
brake and pedal at the same
time to attempt to charge the
bike. Good Luck!
BRAKE LEVERS
The brake control levers are mounted on the handlebar.
Left (1) lever controls the rear wheel brake and regenerative braking.
Right (2) lever controls the front wheel brake.
(Fig. 10)
REGENERATIVE BRAKE
The lef t brake lever not only controls the rear mechanical brake, but it also controls
the regen braking. To activate regen braking you only need to depress the lever
slightly to activate the switch. Regen is very eective in not only stopping the bike
but also recharging the bat tery. If you are able to use the regen brake to safely
stop the bike ever y time you can dramatically increase your range. The sensitivity
of this braking will be fully adjustable in the upcoming mobile application. Warning:
regenerative braking should not be used as a reliable means of stopping the bike.
While it works almost every time regen braking can stop working suddenly especially
if the battery is near a full charge because there is nowhere for the energy to go. Also
when applying regen your throttle will be killed. So when you release the regen brake
lever make sure you are not giving the throt tle any power. For these reasons always
use regen braking with extreme caution.
Brake Levers
Fig. 10
HEADLIGHT SWITCH
To control the headlight you simply toggle the light
switch up on the left hand control to activate the bright
LED projector beam. The running lights are always
on for safety and only use 0.1v in 5 hours of use. The
main headlight does use more volts and will drain the
battery slightly faster so only use when needed. Note
that because the headlight is very bright, make sure
you adjust the light so that it is not angled up and
obstructing other driver’s vision.
(Fig. 11 + 12)
BLINKER SWITCH
Each bike is outtted with a blinker switch for those who
would like to add blinkers. To add blinkers you will need
to locate the blinker plug behind the left side panel and
add your blinker relay/LED blinkers. Note: You must only
use 12v LED blinkers.
(Fig. 14 + 15)
Running Lights On
Fig. 11
Headlight On
Fig . 12
HORN BUTTON
The horn button is located on the left hand controls
and to activate the horn you simply depress the button.
(Fig. 13)
Horn Button
Fig. 13
Blinker Switch
Fi g. 14
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PRACTICE MAKES PERFECT
PART 1
The rst few times might
feel ver y confusing, but
practice these steps enough
times so it becomes second
nature and you will be able
to keep your cover in per fect
condition. Also take extra
care during Step 4 to avoid
hitting the seat.
BATTERY OPERATION
BATTERY COVER REMOVAL
The battery cover is made of solid bamboo and should be handled with extreme care.
Below are the steps for proper removal of the cover so you do not break the cover.
Never force, pry, or hit the cover or you could cause major damage to the wood.
STEP 1: Unlock the wood cover using the
provided keys.
duplicate keys and key-fob in a safe place
so you do not lose all your keys at once.
Pro-Tip: keep one of the
STEP 2: Gently slide the cover back wards
towards the seat.
the seat forward or there will be no room
for the wood cover to slide back wards.
Note do not re-adjust
STEP 3: Lift the front of the cover over
the top of the fork’s head tube nut.
STEP 4: Now slide the cover as far
forward as possible to be able to lift the
back of the cover o the bike
.
BATTERY REMOVAL
Removing the bat tery is very easy but you need to
take extreme caution when doing anything related to
the battery. Below are the steps to safely remove the
battery for charging it o the bike.
BAT TERY INSTALLATION
Follow the installation steps below with extreme care.BATTERY OPERATION
STEP 1: Turn o the batter y with the bat tery switch to
the “OFF” position. Never attempt to unplug the battery
with the battery switch in the “ON” position. Once o
unplug the battery connectors.
STEP 2: Unlatch the battery strap and gently place the
buckles on the sides of the bike.
STEP 3: To fully remove the battery grab the battery
case handle and lift out the front of the battery rst
until it clears the top of the bike. In the meantime make
sure to gently help the battery cables out of the bike.
STEP 1: Always make sure the battery switch is in the
“OFF” position before installing the batter y. Place the
back end of the battery on the battery tray rst then let
down the front gently moving the cables into the bike.
STEP 2: Plug in the red battery discharge cables. Do not
be alarmed if you forgot to turn o the battery and the
connectors spark on contact. This is okay a few times
but over time you can wear out your connector.
STEP 3: Grab both ends of the batter y strap and buckle
it back together snugly (adjust for t if necessary). Once
the battery is secure you can turn the battery power to
the “ON” position.
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PRACTICE MAKES PERFECT
PART 2
The rst few times might
feel ver y confusing, but
practice these steps enough
times so it becomes second
nature and you will be able
to keep your cover in per fect
condition. Also take extra
care during Step 2 to avoid
hitting the seat.
BAT TERY COVER IN STALLATION
The battery cover is made of solid bamboo and should be handled with extreme care.
Below are the steps for proper installation of the cover so you do not break the cover.
Never force, pry, or hit the cover or you could cause major damage to the wood.
STEP 1: Place the front of the cover as far
forward as possible with the sides under
the top triple clamp. Make sure the top
of the cover is on top of the fork nut.
STEP 2: Gently bring down the back of
the cover over the battery chassis panel
while doing your best to avoid hitting the
seat cover.
STEP 3: Lower the front of the cover
down and slide the cover as far back as
possible so that the front tongue latch
can clear the front latch plate.
STEP 4: Once the front latch is clear of
the front latch plate you can slide the
cover for ward to toe in the front tongue.
Gently check that the front tongue is
secure and lock the rear latch with the
key.
BATTERY CHARGING
Charging the bat tery is similar to plugging in a laptop charger, but you should always
charge/store your battery in a safe place. Below are the steps to charging your batter y
in or out of the bike.
STEP 1: Make sure the battery is in the
“OFF” position. Plug the charger into the
wall and then plug in your battery.
STEP 2: The charger light will change
from green to red after the battery is
connected. When the battery is done
charging the light will turn green.
BATTERY CARE/MAINTENANCE/SAFETY TIPS
Maintaining and caring for your battery will help prolong it’s life while promoting safe
and ecient use. Below are some of the top tips for keeping a healthy batter y.
+ Never leave your battery on the
charger after it is done charging.
Although the batter y charger does have
a cut o this is good practice to keep
your battery safe.
+ Only use the provided charger. Use of
after-market high-speed chargers is at
your own risk.
+ Avoid constant exposure to extreme
temperatures for a long battery life.
+ Always charge your battery before use
after sitting for a few days
+ Long term storage should be stored
at 50% charged at room temperature.
Never store the battery on empty.
Charge your stored battery every 3
months to maintain the life of the
battery.
+ Avoid fully discharging your battery
frequently to prolong the life of the cells.
+ Keep the bike o while charging the
battery in the bike. You can turn the
bike on to check the battery charging
progress but do not leave the power on.
STEP 3: When the batter y is done
charging unplug the battery.
+ Do not drop the battery.
+ Do not use a damaged battery.
+ Always unplug the battery when
working on the bike.
1617
OPERATING INSTRUCTION
1. Prop the bike on its kickstand.
2. Remove the wood cover to turn on the bat tery then replace the cover.
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STAY ABOVE 60 VOLTS!
When riding you will notice
the voltage drop as you pull
the throttle. The amount of
voltage drop is also known
as voltage sag. This is normal
and should be noted that
this is the best way to gauge
how much energy you have
left. If you depend only on
the battery level meter you
will nd yourself out of juice
before you realize it. This is
due to the fact that battery
level meters are great for at-a
-lance info, but never give you
accurate data to really gauge
the distance you can go with
the energy available. So the
key to getting back home is
to never let the voltage drop
below 60 volts while you are
pulling the throttle. If it does
the BMS will kick in and kill
th e pow er.
3. Use the key-fob to activate the bike’s power.
4. Press the kill switch on the throt tle to power up the system.
Throttle
The speed of the bike is controlled with a twist grip on the right side of the handlebar.
To accelerate twist the throttle towards you ver y slowly; to decelerate release slowly.
Also read the Pro-Tip to the left about staying above 60 volts when you throttle.
Braking
To slow down, release the throttle control and apply equal pull to both brake levers.
Application of both brakes at the same time is essential to prevent premature brake
wear and/or loss of vehicle control.
CAUTION: Be alert when riding on wet or sandy surfaces. Loss of traction between
tire and road can occur under these conditions. Be careful when braking, turning, or
accelerating under adverse conditions.
To Stop and Park
Release the throttle and simultaneously apply both brakes to stop. Switch o engine
with the kill switch. Turn o the bike with the key-fob. Rest the bike on the kickstand
and set the alarm. It is highly recommended to lock the bike with a New York chain
lock and use a front disc brake lock for added security. A high security locking device is
recommended along with a GPS tracking device such as a TILE
1. It is suggested to wear bright clothing, utilize eye protection and proper shoes or
boots when riding your moped.
2. Wearing a helmet is required.
3. Be sure to switch on headlight at low visibility.
5. Obey all trac regulations. Use hand signals when turning or changing lanes. Please
respect property of others and ride carefully. Keep your feet on the pedals at all times.
Keep the pedals level, especially on turns.
6. After reaching maximum speed, reduce the throttle opening to 3/4. While the
reduction in speed will hardly be noticeable, energy consumption nonetheless will be
considerably reduced.
7. Remember that regenerative braking is very strong and can sometimes slow the bike
to a stop alone but it can be unreliable especially at a full battery charge. So always use
the regen brake feature with caution.
1819
TROUBLESHOOTING
COMMON TROUBLESHOOTING
Below are some ways to diagnose common issues “should one arise” and get you back
on the road again.
USER MANUAL
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DON’ T FREAK OUT
The rst few times might
feel ver y confusing, but
proactive these steps enough
times so it becomes second
nature and you will be able
to keep your cover in per fect
condition. Also take extra
care during Step 2 to avoid
hitting the seat.
UNRESPONSIVE THROTTLE
1. Likely the left brake lever is stuck, activating the brake light and the regen braking.
Regen braking prevents the throttle from allowing a signal to the controller. If the
lever is not engaged then check the wires coming from the left lever where the brake
light switch is located. Peel back the rubber boot and see if the two connectors are
touching. If so reattach the two connectors to the brake light switch on the lever.
When the two wires are touching this creates the same result as the lever activating
the regen brake making the throt tle unresponsive.
2. If the lever brake switch is fully connected then possibly one of the wires inside the
bike has worked its way out of a connector. This is very rare but can happen especially
if you tr y working on the electronics inside the bike and tug/move on the harness. To
solve this you will need to remove the side panel and reattach any loose wires.
3. You damaged the throttle by accidentally spilling a massive amount of corrosive
liquid such as brake uid on the throttle housing. The only solution here is to
purchase a new replacement throttle.
HORN, AND/OR RUNNING LIGHTS DO NOT WORK
1. Check the connectors and see if they have disconnected and need to be
reattached.
REAR BRAKE FEELS WEAK
1. Since the rear brake is a mechanical hybrid caliper using a cable to ac tivate the
hydraulic piston, you will need to periodically adjust the cable. If you use the rear
brake a lot you will benet from using the regen braking to save you from having to do
regular adjustments or pad replacements.
FRONT BRAKE FEELS SOFT
1. Check for leaks or loose banjo bolts on the brake line. If you nd any leaks, do not
ride the bike and have the front brake serviced by a moped/motorcycle mechanic.
CHAIN IS LOOSE OR POPS OFF THE GEARS
The rear wheel might have become loose, allowing the wheel to slide for ward and making the chain loose.
REAR FREEWHEEL SPROCKET IS MAKING NOISE
If the rear freewheel is starting to make noise when riding then you need to lube the freewheel. WD40 is okay but you should use a
bike lubricant for the freewheel. If you let this get worse the freewheel will eventually fail due to drying out and it could seize.
FRONT FORK FEELS LOOSE WHEN STOPPING
While this is rare it can be very strange when you come to a stop and the bike feels like there is some play in the front-end. This
means you need to tighten down the top fork nut right behind the handlebars. For good measure make sure all the parts are
secure and there is no loose hardware.
TROUBLESHOOTING RESOURCES
Below are some helpful links to further troubleshoot your bike and gain more knowledge of how your bike functions.
KELLY CONTROLLER KLS-S RESOURCES
You can locate the ser vice manual and programing app for the bike on Kelly Controller ’s website.
Endless Sphere is a great e-bike DIY forum should you have any technical or modication questions this community is very helpful
and knowledgeable.
Endless Sphere Forums:
https://endless-sphere.com/forums/
MOPED ARMY
While the ONYX is not a two stroke moped it shares many parts with Puch and Tomos mopeds. Should you have any questions
about servicing, customizing, or you are looking to purchase a part, Moped Army could help you in the right direction.
Moped Army Forums:
https://www.mopedarmy.com/forums/
TREATLAND
Treatland doesn’t usually give advice but they can typically help you get the right part that ts for your replacement or
customization needs.
Treatland Superstore:
https://treatland.tv
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USER MANUAL
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OWNER MAINTENANCE
MOTOR PHASE WIRE CABLE TIE AROUND AXLE
Before every ride you need to check and make sure the cable tie is securely tightened
in place around the phase wires at the motor phase wire exit. This will ensure that
your phase wires do not get damaged from the rotor. If you have damaged the wires
you will need to replace the motor or have it professionally rebuilt. In some cases of
minor damage you can just plug in the spare hall sensor plug inside the bike and it will
function as normal. Also periodically check the disc brake rotor mounting screws and
make sure they are securely fastened.
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AVOID MOTOR FAILURE
Always check to make sure
the cable tie around main
motor phase wires is intact
and not missing. Carry spare
ties to keep the wires against
the axle and away from the
spinning rotor..
BAT TERY
Follow best practices for Li-Ion bat tery maintenance. There is much debate about
how to keep your battery lasting a long time so do your research and decide what ts
your riding habits best.
CHAIN AND FREEWHEEL
Keep your chain and freewheel lubricated regularly to prevent premature wear, and
clean your chain after a dirty or salty ride.
CHECK YOUR NUTS + BOLTS
With any moving vehicle it is good practice to always check your hardware before you
ride. You can do a visual by doing a full walk around the bike before every ride and you
should do a physical check after every couple rides to make sure nothing is vibrating
loose. Most bikes that encounter rough terraign will need at tention more often.
CHECK THE BRAKE FLUID RESIVOUR
The Front brake is hydraulic and require brake uid to opperate. You should always
check to make sure your brake resivour has enough uid in it to opperate properly or
you will eventually lose your ability to stop with the front brake. There is a window on
the side of the resivour that tells you how much uid is left when you look at it level.
If you do not have experience with maintaining hydraulic brakes have a professional
rell or bleed the brakes for you when needed. Never attempt to ride with leaks or
damaged brake lines.
ADJUST THE REAR BR AKE
Besides replacing the brake pads when needed you should adjust the brake cable
when the pads wear down and/or the cable settles during regular use.