Page 1
OnStream SC30/SC50
Digital Tape Drive
Getting Started
Installation & Use Guide
Document num ber: 3122 258 7 446 1
Page 2
Reproduction in whole or in part is prohi bited without the written consent of the copyright
owner. The information presented in this document does not form part of any quotation or
contract, is believed to be accurate and reliable and may be changed without notice. No
guarantee as to its accuracy or completeness is given or implied. OnStream Inc. does not
assume liability for any consequences resulting from its use or misuse. Specific ations and
availabil it y of goods m en tione d in it are su bje ct to c hange w ith out not ic e. Publ ic atio n th er eof
does not convey nor imply any lice nce under patent or othe r industr ial or int ellect ual prop erty
rights.
All tradema rks are hereby acknowle dged.
Revision Date: January 19, 1999
©
1999 OnStream, Inc. All rights reserved.
Page 3
Table of Contents
Welcome! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Scope of this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Online User Guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Items Needed for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Other Necessary Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Insta lling your OnStream SC30/S C 5 0 Digit a l Ta pe Dri v e . . . . . . 4
Setting the SCSI ID Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Securing your OnStream Digital Tape Drive in your Computer 11
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing your Server Backup Software . . . . . . . . . . . . . . . . . . 11
Insta l ling OnStrea m Echo for your Wo r kstatio n . . . . . . . . . . . . 1 2
Using OnStream ADR Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . 13
Inserting an OnStream ADR Cartridge into the Drive . . . . . . . . 13
Removing a Cartridge from the Drive . . . . . . . . . . . . . . . . . . . . 14
How to use OnStream ADR Cartridges. . . . . . . . . . . . . . . . . . . 14
Welcome to OnStream Echo . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Getting Started with OnStream Echo . . . . . . . . . . . . . . . . . . . . . 15
Your First Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Accessing Your OnStream Digital Tape Drive Directly. . . . . . . 17
Using OnStream Echo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Taking Care of your OnStream Di gi tal
Tape Drive & OnStream ADR Cartridges. . . . . . . . . . . . . . . . . . . 30
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OnStream Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Table of Contents i
Page 4
ii Getting Started
Page 5
Welcome!
Congratulations on your selection of a new OnStream™ SCSI Digit al Tape
Drive. A t 30GB or 5 0 G B capacities, you can back up the hard disks of most PC
servers or worksta tions on a single cartri dge.
We have partnered with leading backup software compani es in order to provide
you with vi rtually effortles s m anagement an d protection of your critical
information. Whether you’re a small /medium sized business, managing a
depart m ental server, or a high-performance desktop user, we have a complete ,
dependab le data pr otect ion solut ion wi th the pe rformanc e, rel iabili ty, and pr icin g
necessary to meet the most demanding storage needs .
For your Windows NT™ server needs, t he O nStream Dig ital Tape Drive is
compa tib le with ARCs e rv e
Exec™ from Seaga te Software. Included with your Di gital Tape Drive is the
innovativ e OnSt rea m Ec ho™ soft ware f or w orkst at ions whi ch ena bles gi gab ytes
of extra “drag-and-drop” storage, completely automatic da ily backup, and
effort less organization of files on removable media.
OnStream's Digital Tape Drives deliver a unique level of reliabi lity for your
mission-critical installations through ADR™ technology. This technological
breakthrough delivers exceptional transfer rates and data reliability while
maximizing media life and minimizing audible noise. Your OnStream Digital
Tape Drive gives you the unique blend of capacit y, performance, reliability,
value, and convenience needed to handle your ever-growing storage
requirements.
The SC50 can read and write both 30 GB and 50 GB A D R cartridges. The SC30
uses 30 GB ADR cartridges only.
®
IT™ from Compu ter Associates and Back up
Welcome! 1
Page 6
Scope of this Guide
This boo klet helps you get started using your new OnStr eam Digital Tape Drive
quickly. By following these step-by-step instructions, you will learn how to:
T
Locate the items needed to install your OnStream Digital Tape Drive and
software
T
Set the SCSI ID jum per on your On Stream Digital Tape Drive
T
Install your OnStream Digital Tape Drive in your server or workstation
T
Install your serv er backup so ftware or OnStream Echo™ w orkstation softwa re
T
Use OnStream ADR™ cartridges
T
Use OnStream Echo with your OnStream Digital Tape Drive
Online User Guides
In most ca ses , thi s gu ide pro vides all th e in form atio n nec es sar y to in st al l an d use
your OnStream Digital Drive. Complete drive installation and software user
guides are supplied in Adobe
ROM. If yo u ne e d m o re informatio n wh il e installi ng or using the driv e or
software, refer to the appropriate user guide.
To access the user guides on the CD-ROM:
1. Insert the O nStream Installati on C D -ROM into your compute r’s CD drive.
2. When the OnSt ream CD Setup program starts, click Read Online User Guides.
Note:
If the OnStream CD Setup p rogram does not start automatically, click
Start button
the
replacing
3. Select the document you want to view or print.
d:
with the letter assigned to your CD-ROM drive, and clic k OK.
Documents on CD-ROM require Acrobat™ Reader to view and print. If you do
not have Acrobat Reader install ed on you computer, the OnStream CD Setup
program automatically installs it for you.
®
Acrobat™ (PDF) format on the Inst allation CD -
on your Windows Taskbar, click
Run
, type
\setup.exe
d:
,
2 Getting Started
Page 7
Items Ne ed ed fo r I n stallation
Make sure you have all the items shown in Figure 1.
Installation CD
OnStream ADR
Cartridge
(sold separately)
2 SCSI ID jumpers
4 mounting screws
SCSI cable
OnStream SC30/SC50 drive
Figure 1: Item s needed for drive and software installation
Other Necessary Items
T
Medium ph illips screwdriv er
T
Your comp uter user’s guide (o ptional)
Figure 2: Tools needed for installation
Spacer Rails
Power sp li tter
Getting Started Guid e
Welcome! 3
Page 8
System Requirements
Before installing your OnStream SC30/SC50 Digital Tape Drive and Echo
software, make sure your computer meets these mini m u m requirements:
486 or Pentium® processor
Microsoft® Windows 95, Windows 98, or Windows NT™
A CD-ROM, CD-R, CD-RW, or DVD drive
At least 32 MB of RAM (Random Access Me mory)
An empty 5¼-inch dri ve bay
SCSI controller*
50 MB of free hard drive space for OnStream Echo sof tw are (Othe r supplier’s
softwar e may have dif ferent space requirements.)
*If your computer does no t have a SCSI controller, you must insta ll one before
contin uing. Contact your computer supplier for information.
Installing your OnStream SC30/SC50 Digital Tape Drive
Your new OnStream Digital Tape Drive is not difficult to install. Just follow the
instructions in this section.
Setting the SCSI ID Jumper
Each devi ce on a SC SI ca ble , c ommonl y ca lled a SCSI Chai n, mu st hav e it s o wn
SCSI ID number. The SCSI co ntroller typicall y uses SCSI ID 7, wh ile the other
SCSI devices use any of the remain ing IDs. Your OnStream Di gital Tape Drive
can use SCSI IDs 0 through 7. The last device on the SCSI chain also requires
termination.
Your OnStream Digital Tape Drive is set at the factory to SCSI ID 4 with the
termination jumper on. This SCSI ID is commonly used for tape devices and
should w ork in most installation s. If the facto ry settings are appropri ate for your
installation, ski p th is sec ti on.
If another de vice on you r compute r’s SCSI Chain is already us ing ID 4, you mus t
select an unused SCSI I D f or your OnStr eam D igital Tape Drive. If your
OnStrea m Digita l Tape Dri ve is not t he last device on t he SCSI ch ain, rem ove the
termin ation jump er.
To select a different SCSI ID, follow these steps:
1. Ch oose a SCSI ID number not used by any other device on you r com puter’s
SCSI Chain for your OnStream Digital Tape Drive.
4 Getting Started
Page 9
2. Locate the SCSI ID jum per pins on the back panel of yo ur O nStream Dig ital
Tape Drive as shown in Figure 3.
SCSI ID Jumpers
Power
49
50
Host interface
1
2124T5GG12
Figure 3: SCSI ID jumper pins on the back panel of your OnStream Digital Tape Drive
3. Push the jumper(s) onto the necessary pins to set your OnStre am Di gital Tape
Drive to use the selected SCSI ID.
The table o n the next page shows how to set the jumpers to select th e necessary
SCSI ID. The examples are all shown without the Term ination jumper.
Installing your OnStream SC30/SC50 Digital Tape Drive 5
Page 10
SCSI ID Example
0
1
2
3
**
4
5
6
***
7
Notes:
X = jumper
– = no jumper
* Remove the jumper from the Termin ation pins if your OnStream Digit al Tape
Drive is not the last or only devic e on the SCSI chain.
** SCSI ID 4 is the facto ry default setting.
*** SCS I ID 7 is usu a lly reserv e d fo r th e SC S I co ntrolle r ca rd .
Pin numbers
124T
–––
X––
–X–
XX–
––X
X–X
–XX
XXX
*
*
*
*
*
*
*
*
Installing the Hardware
Now that you have set the SCSI ID, you can install your OnStream Di gital Tape
Drive. In this section, you will:
T
Install your OnStream Digital Tape Drive drive in an empty 5¼-inch drive bay.
T
Connect the SCSI and power cables.
T
Secure your OnStream Digital Tape Drive in its bay.
To install your OnS t ream Digit a l Ta pe Drive, fo llow these steps:
1. Shut down Windows.
2. Turn OFF your computer.
6 Getting Started
Page 11
3. UNPLUG your computer power cable from the wall outlet. UNPLUG the
power cable for all attached devices, such as a printer, from the wall out let as
well.
Figure 4: Unplug your computer and all attached devices!
Caution!
the next step!
4. Remove your com puter’s cover as described in your computer user’s manual.
5. Remove th e cover from an empty 5
6. To help you with the vertical alignment of your OnStream Digital Tape Drive,
Spacer ra il
instal led
Unplug your computer and all attached devi ces before performing
¼
-inch drive bay as described in your
computer user’s manual.
two spacer rails are included. If desir e d, attach the spacer rails by sliding them
onto the bottom left and right edges as sho w n in Figure 5.
Bottom of drive
Detail view
Figure 5: Slide spacer rails onto bottom of drive (optional)
Installing your OnStream SC30/SC50 Digital Tape Drive 7
Page 12
7. Slide your OnStream Digit al Tape Drive into the empt y drive bay as shown in
Figure 6. Y ou can mount your On Stream Digi tal Tape Dri ve horizontally or
vertic a lly as nec essary.
Figure 6: Slide your OnStream Digital Tape Drive into an empty drive bay.
Connecting the Cables
Connect the powe r a nd SCS I c ables to your OnStr eam D igi ta l Ta pe Dri ve b efo re
securi ng it in the drive bay. You may need to slide the drive to the front or back
of the drive bay to connect the cables.
Connecting the Power Cable
1. Locate a spa re pow er connector inside your computer. If you are having diffi-
culty loca ti ng a power con necto r, find yo ur c omput er ’s powe r suppl y and foll ow
the bundle of wires th at come out of it. Your OnStr eam D igital Tape Drive
requir es a small powe r connecto r like the one shown in Figure 7.
Remove drive bay
cover
Slide th e drive
into the empty
bay
Figure 7: Powe r connector required for your OnStr eam D igital Tape Drive
Power connectors have 4-pins, are usually white plastic, and have t w o black
wires, one red wire, and one yellow wire.
2. Connect the powe r cable to the power conne ctor on the back of your OnSt ream
Digita l Tape Drive as show n in Figure 9.
8 Getting Started
Page 13
Using the Power Splitter Cable
If there is no free po w e r connector in your computer or if th e free power
connect or in your compu ter does not fit the connector on the ba ck of your
OnStream Digital Tape Drive, use the supplied power splitter cabl e.
1. Locate a spare po w er connector in your computer or disconnect the power con-
nector from another device, such as a CD-ROM drive.
2. Connect the supplied power splitter cable to th e pow er connec tor.
3. Connect the la rg e r connect o r on the splitter cable to the device from which
you just removed the com puter powe r cable (if applicable).
Power cable in
your computer
Connect to
your OnSt re am
drive
4. Connect the smalle r connector on the splitter cable to the power con n ector on
Connectin g the SCSI C able
Connect to CD-ROM
or other device
(only if necessary)
Figure 8: Connecting the power splitter cable
the back of y our OnStream Digital Tape Drive as shown in Figure 9.
The SCSI cable is a ribbon cable (wide and flat), usually gray, with a colored
stripe on one edge. The easiest wa y to locate a SCSI cable in your computer is to
look for the cable attached to your SC SI controller .
Your computer user’s guide should show you exactly wher e the SCSI controller
is located in your computer. If you are installing a new SCSI controll er for your
OnStream Digital Tape Drive, do so now .
Installing your OnStream SC30/SC50 Digital Tape Drive 9
Page 14
1. Locate the SCSI cable included with your OnStream Digital Tape Drive.
Power connector
SCSI connector
Power
49
50
Host interface
Pin 1
1
21 2 4 T5 G G 12
Power connector
Colored stripe
lines up wit h
pin 1
SCSI cable
Figure 9: Attach power and SCSI cables to drive
2. Connect one end of the SCSI cable to your SCSI controller, aligning the color
stripe on the cable with Pin 1 on the controll er connector.
3. Connect the SCSI cable’s other connector to the SCSI conne ctor on the back
of your OnStream Digital Tape Drive as shown in Fi gure 9.
Make sure that the SCSI cable’s color stripe is aligned with Pin 1 on your
OnStream Digital Tape Drive as show n in Figure 9.
10 Gett ing Star t ed
Page 15
Securing your OnStream Digital T a pe Drive in your Computer
1. Secure your OnSt ream Digi tal Tap e Drive to the drive bay w ith the four screws
supplied as shown in Figure 10 . Use two screws on either side of the drive.
Use the supplied
screws onl y to
secure t he drive
Figure 10: Securing your OnStream Digital Tape Drive in its drive bay
Caution!
screws may be too long and can damage your OnStream drive.
2. Replace your co mputer’s cover.
3. Plug in your computer and any other devices you unplugged earlier.
4. Fill out and mail the Produc t R egistration Car d. Doing so extends your li mited
Use only the suppl ied screws to secure yo ur OnStream drive. Other
warran ty for an ex tr a yea r and ensur es that you receive product update
announcements and other useful information.
Installing the Software
Your OnStream SC30/SC50 Di gital Tape D rive is almost ready to use. Just
follow t he server or w orkstation software instal lation instructions belo w .
Installing your Server Backup Software
If you in stal led yo ur OnSt ream SC3 0/SC50 Di gital Tape Dr ive on a ser ver, i nstall
your ser ver backup so ftware and skip to the next section. Refer to your server
backup software user document ation for com plete installation instructions.
Installing the Software 11
Page 16
Installing OnStream Echo for your Workstation
If you instal led your OnStream Dig ital Tape D rive on a work station , all you have
to do is install the OnStream Echo software.
To insta ll the OnStr eam Echo soft wa re, follow these steps:
1. Turn ON your computer and allow it to boot.
2. When your co mputer start s, Wi ndows may detec t that new hardware, your
OnStream Digital Tape Drive, has been installed. If th is happens, you will see a
dialog box like the one shown below. Press Cancel and continue to the next
step.
Figure 11: Windows New Hardware Found dialog box : Press Cancel
OnStream Echo installs the driver for your OnStream Digital Tape Drive later.
3. Insert the OnStream Instal lation CD-RO M into your CD drive. The OnStream
CD Setup program starts automatically.
Press Cancel if
you see this
dialog box
Note:
If the OnStream CD Setup p rogram does not start automatically, click
Start button
the
replacing
4. When the OnStream CD Setup program prompts you to select your drive type,
click the SC30 or SC50 radio button.
5. Press the Install OnStream Echo button.
6. Follow all on-screen instru ctions.
7. When installation is complete, restart your computer.
on your Windows Taskbar, click
d:
with the letter assigned to your CD-ROM drive, and clic k OK.
Run
, type
\setup.exe
d:
,
12 Gett ing Star t ed
Page 17
Using OnStream ADR Cartridges
Your OnStream Digital Tape Drive uses Advanced Digital Recording (ADR)
technology to ensure the security of your data and to achieve high cartridge
capaci ties. Only AD R cartridges can be used in your OnStream Digital Tape
Drive.
In this section, you will:
T
Remove the plastic shi pping plate from your OnSt ream Digital Tape Driv e
T
Insert an OnStream ADR cartridge into your OnStream Digital Tape Drive
T
Remove an OnStream ADR cart ridge from your OnStream Digital Tape Drive
Note:
Do not touch the front edge of the OnStream ADR cartri dge.
Fingerprin ts can damage the tape and drive wheel . Refer to Figure 12 for a
picture of an OnStream ADR cart ri dge.
Inserting an OnStream ADR Cartridge into the Drive
1. Press the eject button on the left side of your OnStr eam Digital Tape Drive’s
front pa nel as shown in Figure 12.
The cartridge door opens.
Note:
Your OnStream Digital Tape Drive is shipped with a plastic plate that
prevents the rea d/write heads from being damaged during shipmen t and
installation. You must remove this pl ate before inserti ng a cartridge into the
drive.
2. Locate the pla stic shipping plate on th e cartridge transport tray and r em ove it
from the drive.
3. Slide the OnStream ADR cartridge gently into the cartri dge bay with the arrow
facin g th e d riv e an d the cartri dg e ’s metal pla te dow n .
Shipping plate si ts on trans port tray
Cartridge door
OPEN
OPEN
Eject button/
activity LED
Figure 12 : Inserting an OnStrea m ADR cartridge
Using OnStream ADR Cartridges 13
Page 18
When you insert a cartridge, the drive’s cartridge transport mechanism grips and
loads th e car tr idge, much li ke a VCR doe s. The dri ve then t ake s a few s econds to
wind the ta pe to the main directory.
Caution!
preventing t he cartr idge door from cl osing compl etel y. Do not at tempt to pu ll
an ADR 50 GB cartridge out of the dri ve!
ADR 50 GB cartridges are longer than ADR 30 GB cartridges,
Removing a Cartridge from the Drive
1. Press the eject button on the left side of your OnStr eam Digital Tape Drive’s
front pa nel as shown in Figure 12. The cartridge door opens and ejects the
cartridge.
It may t ake a few se conds to e ject an OnStream ADR cartridge. Your On Stream
Digita l Dri ve must finis h th e cur rent fi le c opy oper at ion and up date t he ca rt ridg e
directory before ejecting the cartri dge.
2. Remove the cartridge immediately.
After a fe w se conds t he car tri dge door c los es autom ati cal ly. Do not pr ess on t he
door while it is open.
How to use OnStream ADR Cartridges
Tape Rotation Makes Sense
When defining the best tape ro tation strategy for your needs, the key thing to
conside r is how often your dat a change s. The follow ing are some expl anat ions of
typical tape rotati o n st rategies.
6-Tape Rotation
For data t hat changes mo re frequently, you may wa nt to use a 6-tape rotation
strategy. The simplest way to manage a 6-tape strategy is to use five tapes
Monday thr oug h Frida y an d la bel the si xt h tape “Off - Sit e”. Th en, every Mo nday
make a total backup onto the Monday tape. The rest of the week you make
incremental backups to the c orresponding tape. A t the end of the w eek, make
another total backup using the Off-Site tape. And of course, remember to store
the Off- Site tape in a secure location when you are not using it for backup.
10-Tape Rotation
The 10-tape rotation strategy works best if you need to keep track of weeks or
months of data. It is basically an extension of the 6-tape rotation strategy except
that you labe l the 6t h tape “Of f-Site Week 1”, the 7th tape “Off-Sit e Week 2”, th e
8th tape “O ff-Site We ek 3” and the 9th tape “Off-Site Week 4.” La bel the 10th
tape “Off -Site Monthly” and you are set. By usi ng a different off-sit e tape each
week, and yet another at the end of the month, yo u can build a co mp lete his tory
of data, just in case you need it.
Adding additional mo nthly tapes, one for each quarter of the year or for each
month, further enhances the data security of your tape rotation schedule.
14 Gett ing Star t ed
Page 19
Archiving — Beyond Backup
In addition to backup, you will also want to consider implementing a solid
archiv ing strategy. That way you can clean up your hard drives and still have
access to all of your old data, just in case you need it. And a good archiving
strategy h el ps you g et mor e out of yo ur ha rd dr ives a nd ca n eve n d el ay that c os tly
upgrade .
Welcome to OnStream Echo
OnStream Echo is an easy-to-use workstation backup and file organization tool
for Windows specif ically de signed to wo rk with your OnStream Dig ital Tape
Drive. OnStream Echo consists of tw o closely-related par ts:
T
Echo Backup
T
Echo Catalog
Echo Backup is an advanced data pr otection tool for Windows. Far more than a
traditional backup application, Echo Backup takes full advantage of Echo
Catalog 's power ful f ile m anagemen t capa biliti es t o ensur e tha t your val uabl e files
are completel y pr o t e ct ed and easily ac ce s sible. Un li ke t ra d itional ba c ku p
applic ations, Echo Backup does not hide your files in a pr oprietary “back up set”
that can o nly be accessed using proprietary restore software. Instead, Echo
Backup sto res your files in their native for m at, with or without on-the-fly
compression and decompression, making them fully accessible to any
applic ation, whether Windows Explorer, y our word processor, spreadsheet,
databas e, or other application.
Echo Catalog lo oks like just another disk drive to Windows and wo rks like an
ordina ry disk drive as well, bu t w ith a twist. Echo Catalo g keeps track of the
contents of all your OnStream ADR cartridges, floppy disks, and removable
disks, al l the tim e, wh ethe r t he me dia i s i n its dr ive or not . E cho Catalo g mak es i t
easy for you to orga ni ze an d acces s al l of your fil es , rega rdl ess of wher e the y are
stored.
Getting Started with OnStream Echo
OnStream Echo is ver y e asy to use. In this sec tion, you will:
T
Make your first backup using Echo Backup
T
Use drag-and-drop t o copy files to your OnStream D igital Tape Drive
T
Use Echo Catalog to find and retrieve files quickly, regardless of where they are
stored
T
Use Echo Express
T
Set up cust om backups and ba ckup schedu les
T
Learn how to restore files
Welcome to OnStream Echo 15
Page 20
Your First Backup
Your firs t backup w ith Echo Back up sho uld include all files on the hard drive (s)
installed on your computer.
Note:
OnStream strongly encourages you to let OnStream Echo back up all
files on your compu ter now. Doing so ensures that your files are protected
now and in the future.
A backup of all files on your computer can take a while to complete. The exact
time required depends on many things, including the speed of your computer
and the number and size of your files .
When you restart your computer after installing OnStream Echo, Echo Backup
can automatically make a complete backup. Just follow these steps:
1. If you have not already done so, insert an OnStream ADR cartridge into your
OnStream Digital Tape Drive as described on page13.
Every time you insert a new OnStream ADR cart ridge into your OnStream
Digital Tape Drive, OnStream Echo prompts you to initialize the new cartridge.
Initialization only takes about one minute.
2. Type a meaningful name for the cartridge, such as “Complete Backup,” in the
Initialize Tape dialog box and press OK.
Type a name
for the cartri dge
here, th en press
OK
Figure 13: Initialize Tape dialog box
16 Gett ing Star t ed
Page 21
3. Click the Back Up Now button on the Echo Setup dialog box. A com plete
backup starts immediately. Echo Backup also sets up a Backup Schedule that
protects all new and modified files at an hourly interval you can select now and
change at any time in the future.
Click here to
start the backup
now
Figu r e 14 : Echo sta rt up dialo g bo x
Clicking the Do it now button allows OnStream Echo to take care of all of
your ba ckup needs automat ically from now on . You may never have to initiate a
backup agai n. If you would li ke to customiz e thi s bac kup with dat a compr es si on
or other options, press the Let Me Do It button and run a complet e backup as
described beginning on page 23. You can apply the same options to your
schedul ed backups as we ll by setting up a custom mod ified files backup using
the Backup S chedules tab. See page 25 for instructions.
Accessing Your OnStream Digital Tape Drive Directly
Your OnStream Digital Tape Drive h as a drive letter just l ike your compu ter's
hard drive. You can copy files to and from your OnStream Digital Tape Drive,
using th e cartridge currently in the driv e, just as you would a hard drive. This
featur e m akes it easy to use your OnStream Dig ital Tape Dr ive as an “ove rflow
tank” for your computer.
1. Run Explorer by cl ic ki ng the Start but ton , p ointi ng to Programs, and clicki ng
Windows Explorer. You can also double-click My Computer.
2. Using Windows Explorer or My Computer, click the file or folde r you want
to copy to t he cartridge in your OnStream drive.
Getting Started with OnStream Echo 17
Page 22
3. Next, locate your OnStream Digi tal Tape Dri ve icon. It looks like this
example:
Figure 15: OnStream Digital Tape Drive icon in Explorer (drive T:)
4. Drag the file or folder to the OnStream Digital Tape Drive icon and drop it
there.
Windows copies the selected ite m s to the cartridge currently in your On Stream
Digital Tape Drive.
Echo Catal og automat ically keeps track of all files and folders you copy to your
OnStream Digital Tape Drive.
Note:
If you are unsur e how to use Windows Explorer or are unfamiliar with
the concept of drag and drop, refer to Windows Help for instructions.
18 Gett ing Star t ed
Page 23
Using OnStream Echo
OnStrea m Echo pro vides cus tom bac kup, sche duled backup, a nd res tore fea tures.
Most of the tim e, y ou wil l onl y n eed to us e t he backup an d r es tore fea ture s o n t he
Echo Expres s Taskbar. Ho w ever, if you want to create custom ba ckups or need
to rest ore a larg e numbe r of file s or an en tire hard drive , OnStr eam Echo pr ovides
all the features you need.
This sect ion explains how to use OnSt ream Echo to:
T
Restore Different Versions of the Same File
T
Find Files with Echo Catalog
T
Use Echo Express
T
Perform custom backups
T
Create custom backup sc hedules
T
Restore selected files or an entire hard drive
Restoring Different Versions of the Same File
OnStream Echo automatically backs up files to your OnStream Digital Tape
Drive, accumula ting many different v ersions of, for exampl e, that report or
presentation you have been worki ng on for the last two weeks . As O nStream
Echo automatically backs up your new and modified files every day, you have
many versions of the report or presentation.
Let’s sa y you m ade substantial changes to the presentation one day, but, after
reviewi ng the changes, your boss decided that it was bette r before. Rather than
trying to reme mber what you did and manually undoing a ll the changes, you can
simply restore th e version your boss liked.
You can select any version of a file to restore simpl y by preparing to open the
desire d file as us ual, but with one difference. Instead of double-clicking the
desired file name, right-click it and then click Echo Versions... from the popup
menu to see a list, sorted by date and time, of all versions of the selected file.
Figure 16: Echo Versions... menu option
Getting Started with OnStream Echo 19
Page 24
Click th e desired fil e version in the list. Then press Open to open it or Save As
to res tore i t. Ec ho Back up pro mpts y ou for the ne ede d car tr idge if i t is no t in your
OnStream Digital Tape Drive.
Figure 17: Echo Versions dialog box
Finding Files with Echo Catalog
A great way t o find a fil e withou t hav ing t o know which On Strea m ADR car trid ge
it is stored on is to use Echo Catalog. All files backed up or copied to any
OnStrea m ADR c artr idg e are t ra cke d by Echo Cat al og. You ca n ea si ly fi nd a fi le
in the catalog by looking for its name or directory path. Echo Catalog te lls you
exactl y where th e file is s tored. Y ou can open any f ile from the catal og by doubl eclicking the file. E cho Catalog prom pts you for the needed media if it is not
already in its drive.
To use Echo Catalog, click the button on th e Echo Express T askbar.
20 Gett ing Star t ed
Page 25
The Echo Cata log tab is now ready to use.
Figure 18 : Echo Catalog tab
The Echo Catal og tab dis pl ays the fil es on al l of your On Stre am ADR ca rt ridge s
sorted in three differ en t lists:
By Known File Type: Displays all file extensions registered with Windows in
the lef t-hand pane and all files of the selected type in the righ t-hand pane (File
List). W indow s kno ws w hich app lica ti on to use to open th ese t ype s of f il es when
you double-click/ right-click one of these files.
By Unknown File Type: Displays all file extensions not registered with
Windows in the le ft -h and pane and all fi le s of the sele cted ty pe in th e rig ht -hand
pane (Fi le List). Windows does not know which application to use to open these
types of files when you double-click/right-click one of these files.
By Path: Displays all fol ders and subfolders stor ed on all media monitored by
Echo Catalog in the left-hand pane and all files in the selected folder in the righthand pane ( File List).
Getting Started with OnStream Echo 21
Page 26
Using Echo Express
Echo Expre ss pro vi des fa st, on e- butto n ac ces s to es se nti al Ech o Bac kup fea ture s.
Figure 19: Echo Express Taskbar
If Echo Expr ess is not vi sible on your desktop, look for its icon in the Windows
Taskbar or m inimize all other running applications to se e if it is hidden.
Figure 20: Echo Express icon in the Windows Taskbar
If Echo Express is still not visib le, you need to start it aga in. Click the Start
button, point to OnStream Echo Applications, and click Echo Express.
Echo Express Buttons
Press the button to ma ke a complete backup immediately.
Press the button to back up all modified files immediately.
Press the button to pause the scheduled bac kup that is cu rrently running.
The color of this button changes to Red - - when schedules are paused. As
long as this button is red, no scheduled backups will occur. Press this button
again to allow the current scheduled backup to finish.
Press the button to cancel the scheduled backup that is currently running.
If no scheduled backup is currently running, pressing this butto n has no effect.
Press the button to eject the cartridge in your OnStream Digital Tape
Drive.
Press the button to display the log file from Echo Backup scheduled
backups .
22 Gett ing Star t ed
Page 27
Press the button to go to the Echo Catalog.
Press the button to display a menu of cartridge management options.
The oth er buttons and controls on the Echo Express Taskbar are described in the
OnStream Echo User Guid e and in the online Help.
Using Echo Ba c kup
To perform a custom backup, follow these steps:
1. Double-click the Echo icon on your Windows desktop.
2. Press Back Up Now on the OnStream Echo Selection window.
Double-click the
Echo icon on you r
desktop
Figure 21: OnStream Echo Selection dialog box
Getting Started with OnStream Echo 23
Page 28
The Back Up Now tab is ready to use.
Figure 22: Echo Back Up Now tab
3. Under File Selection - - choos e the files and folders you want to back up
by clicking the check box next to each desired item.
One Click: - A red check mark on a white background means the selected
item and it s immediat e contents are tagged. This does not include subfolders if
the sel ecte d it em i s a f older . If the se le ct ed i tem is a di sk d riv e, t his ty pe of ch eck
mark tags only the root directory.
Two Clicks: - A red check mark on a gray background means the selected
item and all of its cont en t s ar e tagged. I f th e se le cted item is a fo ld er, all
subfol ders and their contents are also tagged. If the selected item is a disk drive,
this type of check mark tags the entire drive.
Three C l i ck s: - Removes the check mark from the selected item. This item
is no longer tagged.
24 Gett ing Star t ed
Page 29
4. Under Backu p De stination - - click the cartri dge to use for this backup.
5. Set the desired media options:
Check Erase Media First to have Echo Backup erase the selected cartridge
before running the backup.
Caution!
Be careful when using this option! If the cartr idge you are using
already has files on it, they will all be erased before this backup begins.
Check Use Compression to have Echo Backup compress the selected files.
Your files are sti ll complet ely acces sible when compressed.
6. Under Choose Back up O ptions - - set the desired options:
Check Include Windows Registry to back up th e Wind ows Reg is try al ong wit h
the othe r selected files and folders.
Check Compare Files af ter backup to have Echo Backup co mp are all files
backed up with the originals on di sk, ensuring the accuracy of the backup.
Check Power off when fin ished to have Echo Backup turn off your computer
when the current backup is complete.
Note:
This option works only if your computer supports software power-off
features.
7. Press Ba ck Up Now to b ack up the sele cted files and folders using the spec ified
options.
Scheduling a Backup Session
Echo Backup offers fully automatic scheduling of your backups. To schedule a
backup, follow these steps:
1. Double-click the Echo icon on your Windows desktop.
2. Press Backup Schedules on the O nStream Ech o Selection window. See Figur e
21 for an example.
Getting Started with OnStream Echo 25
Page 30
The Backup Schedules tab is ready to use.
Figure 23: Echo Backup Schedules tab
3. Press the Create Schedule button.
4. Th e Sch eduler Wiza rd t akes yo u thr ou gh th e steps re qui red to s et up a sch edu led
backup.
The firs t Schedule r Wizard helps you select what you want to back up.
The secon d Sch edule r W izar d hel ps you s et th e desti na tion c ar tr idge a nd op ti ons
for your scheduled backup.
The last Scheduler Wizard helps you set the timing for your scheduled backup.
5. Insert the selected cartridge in the drive before the backup is scheduled to run.
Tips
Your computer must be ON in order for sc heduled bac kups to run.
If this backup is scheduled to occur when you pla n to be away from your
computer, be sure to insert the correct cartridge before you leave.
26 Gett ing Star t ed
Page 31
Restorin g Fi les
Using Ech o Bac kup to re st ore one or mor e f iles , f older s, or an ent i re di sk d ri ve is
fast an d easy. The Restor e Now tab h elps yo u sele ct the file s to rest ore. To rest ore
files or folders using Echo Backup's Restore Now tab, follow these steps:
1. Double-click the Echo icon on your Window s desktop.
2. Press Restore Now on the OnSt ream Echo Se lect ion windo w. See Fig ure 21 for
an example.
The Restore N o w tab is ready to use.
Figure 24: Echo Restore Now tab
3. The Restore Now tab displays your protected files in three lists:
Drive/Folder Li st: Displays all drives and folders protected with Echo Backup.
Double-click any i tem or click the '+' sign next to any item to vi ew its contents.
This par t of t he Restor e Now tab wor ks l ike W indow s Expl or er with t he a dditi on
of check boxes for each drive and folder.
Getting Started with OnStream Echo 27
Page 32
Most Recent File Versions List: Displays the most recent file versions in the
selected folder or root directory if a disk drive is selected.
All File Versions List: Displays all versions of the file selected in the Most
Recent File Versions list. This list is empt y if no file is selected.
4. Se lect the files and folders you want to restore by clicking the check box next to
each desired item.
One Click: - A red check mark on a white background means the selected
item and it s immediat e contents are tagged. This does not include subfolders if
the sel ected item is a folder. If the selected item is a disk drive, only the root
directory is tagged.
Two Clicks: - A red check mark on a gray background means the selected
item and all of its cont en t s ar e tagged. I f th e se le cted item is a fo ld er, all
subfol ders and their contents are also tagged. If the selected item is a disk drive,
the entire drive is tag g ed .
Three C l i ck s: - Removes the check mark from the selected item. This item
is no longer tagged.
5. Press Next >>.
The Restore O ptions dial og box appears.
Figu r e 25: Resto re Optio n s dialog bo x
6. Set the restore options:
Click Prompt before overwriting original files to have Echo Backup prom pt
you befor e it overwri tes any file on the dest ination drive with a file of the same
name from the backup ca rtridge. You can then decide to keep the existi ng file or
overwrite it with the file from the cartridge. This is the recommended optio n.
Click Overwrite original files without prompting to have Echo Backup
automa tically ove r w rit e files on the destination drive w ith files of the same
names from the backup cartridge.
28 Gett ing Star t ed
Page 33
Caution!
use, click
Be careful when usi ng this option ! If you are uns ure which option t o
Prompt before overwriting original files
.
Click Compar e files with original s to have Echo Back up compare the selecte d
files on the cart ridge with the origin als on th e destination drive. Use this feature
to ensur e the integ rity of a backup. No file s are restored.
Click Restore to an alternate path to select a new location to which to restore
the selected files using the Browse for Folder dialog box. Unless you set an
altern ate path here, Echo Backup autom atically restores all selected files to their
original locations. The alternate location you select is displayed in the Restore
Options dialog box.
Check Restore Windows Registry to restore the Windows Regist ry along with
the othe r selected items.
Caution!
Carefull y read “Re storing the Windows Re gi stry” in t he onl ine Hel p
before select ing this option!
7. Press Restore Now to begin restoring files.
Getting Started with OnStream Echo 29
Page 34
Taking Care of your OnStream Digital
Tape Drive & OnStream ADR Cartridges
Your OnStream Digital Tape Drive and OnStr eam ADR cartr idges are very
durabl e, but sho uld not be su bje cted t o h ars h tre at ment . To en sur e l ong dri ve and
cartridge life, please observe these recommendations:
T
Use only OnSt ream ADR cartridges in your OnStream Digital Tape Drive.
T
Do not to u c h the tape or d rive wheel , both of whic h are located on the fron t
edge of the cartridge. Fingerprints can damage the tape.
T
Clean your OnStream Digital Tape Drive once a mont h. Use onl y O nS tream
ADR cleaning cartridges in your On Stream Dig ital Tape Drive. Other types of
cleani ng cart ri dg es may fit in t he dr iv e, bu t can dam age t he re ad/ wri te hea ds an d
drive wheel.
Troubleshooting
This table provides solutions to some problems that may occur.
Symptom Possible Cause Solution
The drive does not
respond.
The drive does not
respond or behaves
erratically.
Cannot access the
drive.
If your ba ckup operations are taking longer t h an expected and your comput er is
general ly sluggish while a backup is in progress, you may be running an antivirus program that has real-tim e scanning enabled. This could be the cause of
your comp ute r’s sl uggish pe rf orma nce . To i mpro ve per forman ce, s impl y dis abl e
real-time scanning in your anti-virus applicati on. For information on how to do
this, please cons ult your an ti-virus softwar e m anual.
1. Power or SCSI cable is
not connected properly.
2. Power or SCSI cable is
damaged.
1. The drive has a SCSI ID
conflict with another
device.
1. The drive has a SCSI ID
conflict with another
device.
1. Make sure th e pow er and SCSI
cables ar e firmly att ached to the drive
connectors.
2. Check the power and SCSI cables
for damage.
1. Make sure that the SCSI ID jumper
is set to an ID not used by any other
device on the SCSI Chain.
1. Make sure that the SCSI ID jumper
is set to an ID not used by any other
device on the SCSI Chain.
30 Gett ing Star t ed
Page 35
Customer Support
OnStrea m is comm itted to pr oviding t he bes t possi ble cu stomer support . Wheth er
you need hel p wi th prod uct selec ti on or you simpl y ne ed an ans wer to a que st io n
on insta llation or operation of your OnStream drive, our service and technical
support professionals are ready to help.
North America
Product & Sales Information
5 days a week, 12 hours a day
800-759 -4621
Technical Support
7 days a week, 24 hours a day
877-234 -3246
North American
Headquarters
OnStream, Inc.
1951 South Fordham Street
Longmont, CO 80503
USA
Tel: (30 3) 772-9000
Fax: (303) 772-9001
www.ons tream.com/contact
Europe
European Headquarters
OnStream B.V.
Lodewijkstraat 1
5652 AC Eindhoven
The Netherlands
Tel: +31.40.2724358
Fax: +31.40.2723101
Customer Support 31
Page 36
OnStream Warranty
1. DATA STORAGE PRODUCT WARRANTY
1.1. Express Warrant y. OnStream warrants to the End User of the Data
Storage Pro duc t (t he “Produc t” ) t hat, for the tw o (2) year peri od co mmenci ng o n
the date t he Pro duc t wa s purc has ed (the “ Wa rran ty Perio d”) , the Pr oduc t s hall be
free from defects in ma terials, parts and workmanship under normal use and
conditions. This wa rranty may be extended an additiona l year if the End User
completes the registration card and sends it to OnStream. This warranty applies
to hardware components packaged w ith the Product and does not apply to
softwar e contained in or included with the Product. Such software is warranted
as provided herein or in the Software License Agreement packaged with the
Product, as applicable. OnStream is not responsible for any damage to or loss of
any programs, data, or other information stored on any me dia or any part of a
Product. This warranty does not apply to consumables (such as batteries)
supplied w ith the Product. OnStream makes no warranty to resellers, dealer s or
other distributors of the Products.
1.2. Remedies for Breach of Warranty.
foregoing warranty, OnStream will, in its sole discretion and at its cost, repair the
non-con forming Prod uct, replace the non-conforming Product with a new or
reconditioned Product or refund of the purchase price for the Produc t. Any new
or reconditioned Product provided pursuant to this paragraph is warranted as
provide d here in f or th e remai nde r of the or i gin al Wa rrant y Pe ri od. The End Us er
agrees to pa y frei gh t c harge s f or Pr oduc ts re tu rn ed t o On Str eam and to ot he rwi se
comply with OnStream's then-current return materials authorization (RMA)
policy, including witho ut limita tion shipping the Product to OnStream i n its
original packaging or equivalent packaging. OnStream shall not be responsible
for damag e or loss during shipment to OnStream. THE REMEDY SET FORTH
IN THIS PARAGRAPH SHALL BE THE END USER'S SOLE AND
EXCLUSIVE REMEDY FOR BREACH OF THE FOREGOING WARRANTY.
1.3. Voi d ing of Warranty.
apply to failure of the Product if the Product has been subjected to: (i) Physical
abuse, mi suse, improper installation, abnormal use, power failure, or use not
consis tent with t h e operating instructions provided by OnSt ream; (ii )
Modific ation or repair by any party in any manner other than approved by
OnStream including, but not limited to, tempestizing, ruggedizing, and/ or
milita rizing P roduct s; (i ii) Fra ud, ta mperin g, unus ual physi cal or electri cal s tres s,
unsuitable operating or physical conditions, negligence or accident s; (iv)
Removal or alteration of the Product serial number tag ; or (v) Improper
packaging of Product returns.
1.4. Warranty Disclaimers.
GIVEN FOR THE PRODUCT IN LIEU OF ALL OTHER WARRANTIES,
WHETHER WRITTEN, ORAL, EXPRESS OR IMPLIED, INCLUDING ANY
In the event o f a breach of the
The express warranty set forth above shall not
THE EXPRESS WARRANTIES HEREIN ARE
32 Gett ing Star t ed
Page 37
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. NO
PERSON (INCLUDING WITHOUT LIMITATION, ONSTREAM
EMPLOYEES, AGENTS OR DISTRIBUTORS) IS AUTHORIZED TO MAKE
ANY OTHER WARRANTY OR REPRESENTATION CONCERNING THE
PRODUCT OTHER THAN AS EXPRESS WARRANTY SET FORTH
ABOVE. IF THE DISCLAIMER OF ANY IMPLIED WARRANTY IS NOT
PERMITTED BY LAW, THE DURATION OF ANY SUCH IMPLIED
WARRANTY IS LIMITED TO NINETY (90) DAYS FROM THE DATE OF
DELIVERY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO THE END USER. THIS WARRANTY
GIVES THE END USER SPECIFIC LEGAL RIGHTS AND THE END USER
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTI ON
TO JURISDICTION.
2. LIMITATION OF LIABILITY.
BE LIABLE TO THE END USER OR ANY THIRD PARTY FOR ANY
INDIRECT, SPECIAL, INCI DENTAL OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH OR ARISING OUT OF THIS AGREEMENT OR THE
SALE OR USE OF THE PRODUCT (INCLUDING BUT NOT LIMITED TO
LOSS OF PROFIT, USE, DATA, OR OTHER ECONOMIC ADVANTAGE),
HOWEVER IT ARISES, WHETHER FOR BREACH OF THIS AGREEMENT,
INCLUDING BREACH OF WARRANTY, OR I N CONTRACT OR IN TORT
(INCLUDING NEGLIGENCE), OR STRICT LIABILITY, EVEN IF
ONSTREAM HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY
OF SUCH DAMAGE AND EVEN IF A LIMITED REMEDY SET FORTH IN
THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT
SHALL ONSTREAM'S LIABILITY TO THE END USER OR ANY THIRD
PARTY EXCEED THE PRICE PAID FOR THE PRODUCT. Because some
jurisdictions do not allow the exclusion or limitation of liability for consequential
or inci dental damages, the above limitations may not apply to the End User.
IN NO EVENT SHALL ONSTREAM
OnStream Warranty 33
Loading...