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NetDVMS 6.5f
User Manual
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OnSSI NetDVMS 6.5f User Manual

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NetDVMS 6.5f
Network Video Recorder
User Manual
On-Net Surveillance Systems Inc. (OnSSI)
One Blue Hill Plaza, 7th Floor | P.O. Box 1555
Pearl River NY 10965
P: 845-732-7900 | T: 845-732-7900
[email protected] | www.onssi.com
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On-Net Surveillance Systems, Inc. NetDVMS 6.5f User Manual Welcome
Table Of Contents
WELCOME ...........................................................................................................9
S
EVERAL TARGETED COMPONENTS IN ONE .................................................................................9
N
AVIG ATING THE BUILT-IN HELP SYSTEM...................................................................................10
Contents Tab............................................................................................................................................................10
Search Tab...............................................................................................................................................................10
INKS IN HELP TOPICS ..............................................................................................................10
L P
RINTING HELP TOPICS.............................................................................................................11
SYSTEM REQUIREMENTS................................................................................12
NetDVMS Surveillance System Server....................................................................................................................12
NetGuard-EVS .........................................................................................................................................................13
Ocularis Client Lite...................................................................................................................................................13
NetGuard..................................................................................................................................................................13
NetPDA/NetCell Server............................................................................................................................................14
NetPDA/NetCell Client .............................................................................................................................................15
NetMatrix Monitor.....................................................................................................................................................15
INSTALLATION..................................................................................................18
U
PGRADING..............................................................................................................................19
Prerequisites ............................................................................................................................................................19
Backing Up Your Current Configuration...................................................................................................................19
Removing the Current Version.................................................................................................................................20
Installing the New Version........................................................................................................................................20
Restoring a Configuration Backup (if Required).......................................................................................................21
Updating Video Device Drivers ................................................................................................................................21
Upgrading NetGuard-EVS ........................................................................................................................................21
ADMINISTRATION.............................................................................................22
A
DMINISTRATOR WINDOW .........................................................................................................22
Device Manager Section..........................................................................................................................................22
DDING DEVICES ......................................................................................................................23
A
DITING SETTINGS FOR DEVICES ...............................................................................................23
E E
DITING SETTINGS FOR CAMERAS .............................................................................................23
Renaming a Camera................................................................................................................................................23
Assigning Shortcut Numbers to Cameras................................................................................................................24
DITING SETTINGS FOR AUDIO SOURCES...................................................................................24
E D
ISABLING/ENABLING CAMER AS AND AUDIO SOURCES.............................................................. 24
Administrator Window's Buttons...............................................................................................................................25
EVICES & DLKS .....................................................................................................................29
D
How To Add A Device..............................................................................................................................................29
Edit Device Settings Window ...................................................................................................................................32
Identify Video Device Section...................................................................................................................................32
Network Settings for Video Device Section..............................................................................................................34
P/T/Z Camera Selection Section..............................................................................................................................35
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Camera List and Fields ............................................................................................................................................36
AMERAS.................................................................................................................................37
C
Camera Settings for [Device Name][Camera Name] Window..................................................................................37
Speedup Settings.....................................................................................................................................................38
Recording Settings...................................................................................................................................................38
Live Settings.............................................................................................................................................................40
Audio........................................................................................................................................................................40
Fisheye.....................................................................................................................................................................41
Motion Detection Settings ........................................................................................................................................41
Database Settings....................................................................................................................................................41
Database Resizing...................................................................................................................................................44
Image Quality...........................................................................................................................................................44
Event Notifications....................................................................................................................................................44
Outputs.....................................................................................................................................................................44
PTZ Preset Positions... (PTZ Cameras Only) ..........................................................................................................45
Editing Camera Name/Number................................................................................................................................45
Event Notifications....................................................................................................................................................46
What Is an Event Notification?.................................................................................................................................46
Specifying Events for which Event Notification Should Be Used .............................................................................46
Fisheye (360° Views) ...............................................................................................................................................47
Fisheye View Adjustment.........................................................................................................................................48
Previewing the Fisheye View ...................................................................................................................................48
Image Resolution .....................................................................................................................................................49
Motion Detection ......................................................................................................................................................49
Noise Sensitivity.......................................................................................................................................................50
Motion Sensitivity .....................................................................................................................................................51
Define Exclusion Regions Window...........................................................................................................................51
Defining Areas in which Motion Detection Should Be Disabled...............................................................................51
Define Exclusion Regions Window's Buttons and Check Boxes..............................................................................52
Output Settings.........................................................................................................................................................52
Associating Outputs with Manual Control and Detected Motion ..............................................................................53
PTZ (Pan/Tilt/Zoom).................................................................................................................................................54
Why Use Preset Positions?......................................................................................................................................55
Absolute and Relative Positioning PTZ Cameras ....................................................................................................55
How to Define a Preset Position...............................................................................................................................56
PTZ Preset Positions for [Device Name] [Camera Name] Window's Sections ........................................................57
PTZ View Section.....................................................................................................................................................57
Preset Positions Section ..........................................................................................................................................58
Preset Position on Events Section...........................................................................................................................59
Patrolling Section .....................................................................................................................................................59
Event Window (for PTZ Preset Positions on Event).................................................................................................60
Associating Preset Positions with Particular Events ................................................................................................60
PTZ Patrolling Window.............................................................................................................................................61
Patrol Scheme..........................................................................................................................................................61
Selecting Preset Positions to Be Used for a PTZ Patrol Scheme............................................................................62
Specifying Timing Settings for a PTZ Patrol Scheme ..............................................................................................62
PTZ Patrolling Actions on Detected Motion..............................................................................................................63
PTZ Scanning...........................................................................................................................................................63
Quality, Resolution, etc. ...........................................................................................................................................63
Camera Settings Section..........................................................................................................................................64
Preview Image..........................................................................................................................................................64
RCHIVING ...............................................................................................................................65
A
Benefits of Archiving.................................................................................................................................................65
How Archiving Works...............................................................................................................................................65
Storing Archives at Other Locations than the Default Archiving Directory...............................................................66
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Archiving Audio ........................................................................................................................................................66
Storage Capacity Required for Archiving.................................................................................................................66
Automatic Response if Running Out of Disk Space.................................................................................................67
Backing Up Archives................................................................................................................................................68
Viewing Archived Recordings...................................................................................................................................69
Virus Scanning and Archiving ..................................................................................................................................69
New Database if Archiving Fails...............................................................................................................................69
Archive Setup Window.............................................................................................................................................70
Fields and Buttons....................................................................................................................................................70
Static Archiving.........................................................................................................................................................73
Dynamic Archiving....................................................................................................................................................74
What Happens During Dynamic Archiving?.............................................................................................................74
Archiving Audio ........................................................................................................................................................75
UDIO ......................................................................................................................................75
A
Microphone Settings Window...................................................................................................................................76
Speaker Settings Window........................................................................................................................................76
OWNLOAD MANAGER (ACCESS CLIENT AVAILABILITY).............................................................77
D
Examples of User-Accessible Features ...................................................................................................................77
What Does the Welcome Page Look Like?..............................................................................................................77
Initial Look................................................................................................................................................................77
Default Configuration of Download Manager ...........................................................................................................78
Download Manager's Tree Structure Explained.......................................................................................................79
Making New Features Available...............................................................................................................................79
Installing New Features on Server...........................................................................................................................79
Making New Features Available through the Download Manager ...........................................................................80
Hiding and Removing Features................................................................................................................................80
Virus Scanning Information......................................................................................................................................80
ENERAL SETTINGS..................................................................................................................80
G
Administrator Settings..............................................................................................................................................81
Manual Start Recording Settings..............................................................................................................................81
NetCentral Settings..................................................................................................................................................81
Patrolling Settings ....................................................................................................................................................81
Logfile Settings.........................................................................................................................................................82
Event Recording Settings.........................................................................................................................................82
Advanced .................................................................................................................................................................83
Email Settings ..........................................................................................................................................................84
Sms Settings............................................................................................................................................................84
Change Password Window......................................................................................................................................84
How to Change the Administrator Password............................................................................................................84
NetCentral Settings Window ....................................................................................................................................85
E-Mail Setup Window...............................................................................................................................................85
Specifying Recipients...............................................................................................................................................86
Specifying Sender Settings......................................................................................................................................86
Specifying Default Subject and Message Texts.......................................................................................................86
Specifying Image and Interval Options.....................................................................................................................87
Testing Your E-Mail Alert Configuration...................................................................................................................87
IMAGE SERVER ADMINISTRATION.................................................................88
Server Configuration Section ...................................................................................................................................88
User Administration Section.....................................................................................................................................90
Master/Slave Setup Section.....................................................................................................................................91
Configuration on the Master Server .........................................................................................................................91
Configuration on a Slave Server ..............................................................................................................................91
Not Using a Master/Slave Setup..............................................................................................................................92
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Upgrading Servers in an Existing Master/Slave Setup.............................................................................................92
Log Files Section......................................................................................................................................................92
Audit Log Section.....................................................................................................................................................93
Language Support and XML Encoding Section .......................................................................................................93
Good to know: Client Access to Live Video from Stopped Cameras .......................................................................93
Local IP Ranges.......................................................................................................................................................94
Slave Servers...........................................................................................................................................................94
Users & User Rights.................................................................................................................................................95
What Is Active Directory?.........................................................................................................................................96
How to Add a New Basic User.................................................................................................................................97
How to Add a New Windows User or Group............................................................................................................97
How to Edit an Existing User Name or Password....................................................................................................98
How to Remove an Existing User.............................................................................................................................98
What Information to Provide to Users ......................................................................................................................98
Define User Rights Window ...................................................................................................................................100
INPUT, EVENTS & OUTPUT............................................................................103
Types of Events......................................................................................................................................................103
Specifying Input, Events and Output......................................................................................................................103
Using Dedicated I/O Devices .................................................................................................................................104
I/O Setup................................................................................................................................................................104
I/O Setup Window's Defined Events List and Buttons............................................................................................105
Input Events ...........................................................................................................................................................108
Add New Event Window's Fields............................................................................................................................108
Edit Event Window.................................................................................................................................................109
Edit Event Window's Fields....................................................................................................................................110
Multiple Input Events Window................................................................................................................................111
Multiple Input Events Window's Fields and Buttons...............................................................................................112
Add New Event Window.........................................................................................................................................113
Add New Event Window's Fields............................................................................................................................113
Add New Output.....................................................................................................................................................114
Add New Output Window's Fields..........................................................................................................................114
Testing the Defined Output ....................................................................................................................................115
Edit Output Window................................................................................................................................................115
Edit Output Window's Fields ..................................................................................................................................116
Testing the Defined Output ....................................................................................................................................116
Advanced Window's Fields ....................................................................................................................................117
New Timer Window................................................................................................................................................118
New Timer Window's Fields...................................................................................................................................118
Event Buttons (Manual Triggering).........................................................................................................................119
Event Buttons Window...........................................................................................................................................119
Defined Events List ................................................................................................................................................120
Specifying Event Buttons and Timer Events..........................................................................................................120
Editing Event Buttons and Timer Events................................................................................................................121
Associating Event Buttons with External Outputs ..................................................................................................122
Add New Event Window.........................................................................................................................................122
Add New Event Window's Fields............................................................................................................................122
Edit Event Window.................................................................................................................................................123
Edit Event Window's Fields....................................................................................................................................123
Generic Events.......................................................................................................................................................124
Generic Events Window's Events List and Buttons................................................................................................125
Add New Event.......................................................................................................................................................126
General Event Settings Section .............................................................................................................................126
Event Rule String Section ......................................................................................................................................128
Notification Settings Section...................................................................................................................................130
Edit Event Window.................................................................................................................................................131
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General Event Settings Section .............................................................................................................................132
Event Rule String Section ......................................................................................................................................133
Notification Settings Section...................................................................................................................................136
I/O Control..............................................................................................................................................................137
Associating Events with Particular Outputs............................................................................................................137
Output Settings for [Device Name][Camera Name] Window..................................................................................138
Associating Outputs with Manual Control and Detected Motion ............................................................................138
OW TO .................................................................................................................................140
H
How to Add an Input-based Event..........................................................................................................................140
How to Add an Event Button..................................................................................................................................141
How to Add a VMD Event.......................................................................................................................................144
How to Add a Generic Event..................................................................................................................................145
How to Add a Timer Event .....................................................................................................................................149
How to Add a Manually Controlled Output.............................................................................................................151
How to Add a Motion-Triggered Output..................................................................................................................155
ETMATRIX ............................................................................................................................158
N
Config Tab..............................................................................................................................................................158
Event Tab...............................................................................................................................................................160
ONITOR................................................................................................................................162
M
ECORDING SERVER SERVICE.................................................................................................162
R
Using the Recording Server Manager....................................................................................................................162
Starting the Recording Server Service...................................................................................................................163
Stop the Recording Server Service........................................................................................................................163
Opening the NetDVMS Application........................................................................................................................164
Monitoring System Status ......................................................................................................................................164
Viewing the Recording Server Log File..................................................................................................................165
Viewing the Image Server Log File ........................................................................................................................165
Accessing the Built-in Help System........................................................................................................................165
Viewing Information about NetDVMS.....................................................................................................................165
Exiting the Recording Server Manager ..................................................................................................................166
Pausing the Recording Server Service ..................................................................................................................166
Resuming the Recording Server Service...............................................................................................................166
What to Do if the Recording Server Service is Stopped ........................................................................................166
CHEDULING ..........................................................................................................................167
S
Fields and Check Boxes.........................................................................................................................................168
Calendar Section....................................................................................................................................................170
How to Set or Clear Periods in the Calendar .........................................................................................................170
Colored Bars ..........................................................................................................................................................171
Camera/Alerts Scheduler Window's Copy and Paste Buttons...............................................................................172
VIDEO CLIENTS...............................................................................................173
Server End: Providing Access through Clients......................................................................................................174
MAGE SERVER .......................................................................................................................174
I D
OWNLOAD MANAGER............................................................................................................174
Server End: Providing Access Through NetPDA/NetCell Client ............................................................................174
Assess Your Organization's Needs........................................................................................................................175
What is .NET?........................................................................................................................................................175
Differences between NetGuard and NetGuard-EVS..............................................................................................176
ETGUARD-EVS.................................................................................................................... 177
N
Installing NetGuard-EVS........................................................................................................................................177
Removing NetGuard-EVS......................................................................................................................................177
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Installation..............................................................................................................................................................177
CULARIS CLIENT LITE ...........................................................................................................179
O
Installing Ocularis Client Lite..................................................................................................................................179
Removing Ocularis Client Lite................................................................................................................................179
Installation..............................................................................................................................................................179
ETGUARD.............................................................................................................................180
N
Accessing NetGuard ..............................................................................................................................................181
ETPDA/NETCELL CLIENT & SERVER .................................................................................... 182
N
NetPDA/NetCell Server..........................................................................................................................................182
NetPDA/NetCell Client ...........................................................................................................................................183
Moving on ..............................................................................................................................................................183
NSTALLING IIS AND .NET FRAMEWORK ..................................................................................183
I
IIS Installation.........................................................................................................................................................183
.NET Framework Verification .................................................................................................................................184
Allowing Use of .NET Framework (Windows 2003 Only).......................................................................................185
.NET Framework Registration................................................................................................................................186
Installing the NetPDA/NetCell Server.....................................................................................................................186
Verifying the NetPDA/NetCell Server Installation...................................................................................................188
NetPDA/NetCell Server Installation Troubleshooting.............................................................................................190
Installing the NetPDA/NetCell Client......................................................................................................................191
Checking the Wireless Connection ........................................................................................................................191
Starting and Configuring the NetPDA/NetCell Client..............................................................................................192
Starting the NetPDA/NetCell Client........................................................................................................................193
Logging In to the NetPDA/NetCell Client................................................................................................................193
Viewing Live Video.................................................................................................................................................193
Selecting a Camera for Live Viewing .....................................................................................................................194
Full Screen View ....................................................................................................................................................195
PTZ Control............................................................................................................................................................195
PTZ Preset Positions..............................................................................................................................................196
Output Control........................................................................................................................................................196
Returning to the Camera List Page........................................................................................................................196
Viewing Recorded Video........................................................................................................................................196
Selecting a Camera for Viewing of Recordings......................................................................................................197
Browsing and Playing Back Recorded Video.........................................................................................................197
Finding Recordings from a Specific Time and Date...............................................................................................198
Finding Recordings from a Specific Event .............................................................................................................198
Full Screen View ....................................................................................................................................................199
Returning to the Camera List Page........................................................................................................................199
Logging Out of the NetPDA/NetCell Client.............................................................................................................199
VIEWER............................................................................................................200
NETMATRIX MONITOR ...................................................................................201
First Time Configuration.........................................................................................................................................203
Changing the Configuration of a Running NetMatrix Monitor.................................................................................207
Opening the NetMatrix Monitor Window.................................................................................................................207
1×1 and 2×2 View ..................................................................................................................................................207
Camera Information................................................................................................................................................208
Image Aspect Ratios..............................................................................................................................................209
Toggling between Regular and Full Screen View ..................................................................................................209
Changing the Configuration of a Running NetMatrix Monitor.................................................................................209
Accepting Received Commands............................................................................................................................209
Alerts upon Executed Commands..........................................................................................................................210
Shortcut Menus......................................................................................................................................................210
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NETMATRIX MONITOR WINDOW SHORTCUT MENU ...................................................................211
N
OTIFICATION AREA SHORTCUT MENU....................................................................................211
Shutting Down the NetMatrix Monitor Application..................................................................................................212
LOGGING.........................................................................................................213
Log File Types, Locations and Names...................................................................................................................213
Administrator Application Log Files........................................................................................................................213
Recording Server Service Log Files.......................................................................................................................213
Event Log Files.......................................................................................................................................................213
Image Server Service Log Files.............................................................................................................................214
Image Server Service Audit Log Files....................................................................................................................214
Web Server Log Files.............................................................................................................................................214
Image Import Service Log Files..............................................................................................................................214
Export Log Files .....................................................................................................................................................214
Log File Structures.................................................................................................................................................215
Integrity Checks and Possible Error Messages......................................................................................................215
VIDEO DEVICE DRIVERS................................................................................216
Removing Old Version of Video Device Drivers.....................................................................................................216
Installing New Version of Video Device Drivers.....................................................................................................216
DAYLIGHT SAVING TIME................................................................................218
S
PRING: SWITCH FROM STANDARD TIME TO DST.....................................................................218
ALL: SWITCH FROM DST TO STANDARD TIME ........................................................................218
F
VIRUS SCANNING...........................................................................................219
3 GB SWITCHING ............................................................................................220
When Is 3 GB Switching Relevant? .......................................................................................................................220
What to Do: If Running Windows XP Professional or Windows Server 2003 ........................................................221
What to Do: If Running Windows 2008 Server or Windows Vista..........................................................................221
REMOVAL ........................................................................................................223
E
NTIRE SYSTEM......................................................................................................................223
R
EMOVE INDIVIDUAL COMPONENTS .........................................................................................223
R
EMOVE NETMATRIX ..............................................................................................................224
NetPDA/NetCell Server Removal Procedure.........................................................................................................224
NetPDA/NetCell Client Removal Procedure...........................................................................................................224
Removing the NetPDA/NetCell Client Directly from the PDA.................................................................................224
Removing the NetPDA/NetCell Client from a PC with ActiveSync.........................................................................225
HOW TO ... .......................................................................................................226
A
DMINISTRATOR .....................................................................................................................226
Generic Events.......................................................................................................................................................228
Config Tab..............................................................................................................................................................244
Event Tab...............................................................................................................................................................246
ATABASES............................................................................................................................251
D
Power Outages: Use a UPS...................................................................................................................................251
Windows Task Manager: Be Careful when Ending Processes..............................................................................251
Hard Disk Failure: Protect Your Drives ..................................................................................................................252
EMOVING THE DOWNLOAD MANAGER ....................................................................................252
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Examples of User-Accessible Features .................................................................................................................252
What Does the Welcome Page Look Like?............................................................................................................253
Initial Look..............................................................................................................................................................253
Default Configuration of Download Manager .........................................................................................................253
Download Manager's Tree Structure Explained.....................................................................................................254
Making New Features Available.............................................................................................................................255
Installing New Features on Server.........................................................................................................................255
Making New Features Available through the Download Manager .........................................................................255
Hiding and Removing Features..............................................................................................................................255
Virus Scanning Information....................................................................................................................................256
ELP SYSTEM.........................................................................................................................256
H
Navigating the Built-in Help System.......................................................................................................................256
Links in Help Topics...............................................................................................................................................257
Printing Help Topics...............................................................................................................................................257
MAGE SERVER .......................................................................................................................257
I
Adding a Slave Server......................................................................................258
Removing a Slave Server..................................................................................258
(SOFTWARE LICENSE CODE).....................................................260
SLC
Legal Notice
This product manual is intended for general information purposes only, and due care has been taken in its preparation. Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed as constituting
any kind of warranty. OnSSI reserves the right to make adjustments without prior notification. (C) 2009 On-Net Surveillance Systems, Inc. OnSSI and the ’Eye’ logo are registered trademarks of OnSSI. Ocularis,
NetDVMS, NetEVS, NetDVR, ProSight, NetGuard, NetGuard-EVS, NetSwitcher, NetMatrix, NetTransact, NetCentral, NetPDA and NetCell are trademarks of OnSSI. Other names are the property of their respective owners.
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On-Net Surveillance Systems, Inc. NetDVMS 6.5f User Manual Welcome
Welcome
NetDVMS is a powerful and intelligent surveillance solution:
• Compatible with a wide range of different IP video products from the leading manufacturers, so you choose the hardware you want—in combinations too
• Dependable; with robust and stable performance proven in operation on thousands of cameras worldwide
• Flexible; with remote access features that let you use the surveillance system from any place and at any time
• Scalable; with open architecture based on IP technology with ongoing development and regular updates, which gives you long-term returns on your surveillance investment
• Future-safe; the IP network approach is the foundation for tomorrow—available today
Several Targeted Components in One
NetDVMS consists of a number of components, each targeted at specific tasks and user types:
• The Administrator
configuring the NetDVMS surveillance system server, upon installation or whenever configuration adjustments are required, e.g. when adding new cameras or users to the system.
• The Recording Server
transferred to NetDVMS while the recording server is running. The recording server is automatically installed as a service (the Recording Server service), which will run in the background on the NetDVMS surveillance system server. You are able to manage the service through the Recording Server Manager.
• The Image Server
NetGuard, Ocularis Client Lite or NetGuard-EVS, or NetPDA/NetCell Client. The Image Server itself does not require separate hardware; it runs as a service on the surveillance system server. Surveillance system administrators handle Image Server configuration, including users' access rights, through the Image Server Administrator application.
• The Download Manager
related features your organization's users will be able to access from a targeted welcome page on the surveillance system server.
• NetGuard
clients, each providing users with intuitive remote access to the surveillance system. NetGuard, Ocularis Client Lite and NetGuard-EVS let users view live video, play back recorded video, activate outputs, print and export evidence, etc. NetGuard is accessed straight from the surveillance system server through an Internet Explorer browser. The extra feature-rich Ocularis Client Lite or NetGuard-EVS should always be downloaded and installed on remote users' computers.
, Ocularis Client Lite and NetGuard-EVS: Choice of three types of remote access
: The main application used by surveillance system administrators for
: A vital part of the surveillance system; video streams are only
: Handles access to the surveillance system for users logging in with
: Lets surveillance system administrators manage which NetDVMS-
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On-Net Surveillance Systems, Inc. NetDVMS 6.5f User Manual Welcome
• The NetPDA/NetCell Client
surveillance system via a PDA (Personal Digital Assistant; a hand-held computer device) with a wireless connection.
• NetMatrix: Enables control of live camera views on remote computers for distributed viewing. Once configured, NetMatrix-triggered live video can be viewed in NetGuard-EVS, Ocularis Client Lite or on computers with the NetMatrix Monitor
To use NetDVMS's built-in help system, simply press the F1 key on your keyboard while using NetDVMS.
When you press F1, the help system will open in a separate window, allowing you to easily switch between help and NetDVMS itself.
The help system in is context sensitive. This means that when you press F1 for help while working in a particular NetDVMS window, the help system automatically displays the help topic describing that window.
and NetPDA/NetCell Server: Enable remote access to the
client application installed.
Navigating the Built-in Help System
Even though the help system initially takes you to a topic describing the window you are working in, you are always able to freely navigate between the help system's contents. To do this, simply use the help window's three tabs: Contents, Search and Glossary, or use the links inside the help topics.
Contents Tab
The Contents tab lets you navigate the help system based on a tree structure. Many users will be familiar with this type of navigation from, for example, Windows Explorer.
Search Tab
The Search tab lets you search for help topics containing particular terms of interest. For example, you can search for the term camera, and every help topic containing the term camera will be listed in the search results. Clicking a help topic title in the search results list will open the required topic. The Search tab contains a number of advanced search features; among these are the ability to quickly select and run previous searches, the ability to search topic titles only as well as the ability to display search results ranked according to presumed relevance.
Links in Help Topics
The actual content of each help topic is displayed in the right pane of the help window. Help topic texts may contain various types of links, notably so-called expanding drop-down links.
Clicking an expanding drop-down link will display detailed information. The detailed information will be displayed immediately below the link itself; the content on the page simply expands. Expanding drop­down links thus help save space.
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If you wish to quickly collapse all texts from expanding drop-down links in a help topic, simply click the title of the topic on the help system's Contents tab.
Printing Help Topics
To print a help topic, navigate to the required topic and click the help window's Print button. When you click the Print button, a dialog box may ask you whether you wish to print the selected topic only or all topics under the selected heading. When this is the case, select Print the selected topic and click OK.
Tip: When printing a selected help topic, the topic will be printed as you see it on your screen. Therefore, if a topic contains expanding drop-down links (see Links in Help Topics above), click each required drop-down link to display the text in order for it to be included in your printout. This allows you to create targeted printouts, containing exactly the amount of information you require.
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System Requirements
System Requirements
The following are minimum system requirements for running NetDVMS and associated applications:
NetDVMS Surveillance System Server
Operating System
CPU Intel® Pentium® 4, 2.4 GHz or higher (Core RAM Minimum 1 GB (2 GB or more recommended). Network Ethernet (1 Gbit recommended). Hard Disk Type E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster). Hard Disk Space Minimum 80 Gbyte free (depends on number of cameras and recording
Software DirectX 9.0 or newer required to run Playback Viewer application.
* Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run...,
and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are available from
http://www.microsoft.com/downloads/
Tip: Information about how to verify/install Microsoft video Framework and IIS versions is
available in Installing & Configuring the NetPDA/NetCell Server.
Microsoft® Windows® 2008 Server (32 bit or 64 bit*), Windows Server 2003 (32 bit or 64 bit*), Windows Vista® Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit or 64 bit*), Windows Vista Ultimate (32 bit or 64 bit*), Windows XP Professional (32 bit or 64 bit*).
TM
2 recommended).
settings).
Microsoft .NET 1.1 Framework required to run Recording Server Manager. Microsoft .NET 2.0 is required for the NVR Download Manager.
To run Ocularis Client Lite, the following is required: Microsoft Windows XP Professional or Microsoft Vista, Microsoft .NET framework, Intel Core 2 Quad CPU 2.83 GHz, 4 GB RAM and an ATI Radeon HD 2400 XT.
To run the NetPDA/NetCell Server, the following is required: Internet Information Server (IIS) 5.1 or newer as well as Microsoft video Framework 1.1.
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System Requirements
NetGuard-EVS
Operating System
CPU Intel Core2™ Duo, minimum 2.4 GHz or higher. RAM Minimum 512 MB (1 GB recommended for larger views, 1 GB
Network Ethernet (100 Mbit or higher recommended).
Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
recommended on Microsoft Windows Vista).
Graphics Adapter
Hard Disk Space Minimum 100 MB free. Software Microsoft .NET 2.0 Framework and DirectX 9.0 or newer.
* Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run...,
and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are available from
http://www.microsoft.com/downloads/
AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.
Ocularis Client Lite
Operating System
CPU Intel Core2™ Duo, minimum 2.4 GHz or higher. RAM Minimum 1 GB Network Ethernet (100 Mbit or higher recommended).
Microsoft Windows XP Professional or Windows Vista Ultimate
.
Graphics Adapter
PCI-Express, 256 MB RAM, Direct 3D support
NetGuard
Operating System
CPU Intel Pentium 4, 2.4 GHz or higher. RAM Minimum 256 MB (512 MB recommended for larger views, 1 GB
Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
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recommended on Microsoft Windows Vista).
Network Ethernet (100 Mbit or higher recommended). Graphics
Adapter Hard Disk Space Minimum 10 MB free. Software DirectX 9.0 or newer.
* Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run...,
and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are available from
http://www.microsoft.com/downloads/
AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.
NetPDA/NetCell Server
The NetPDA/NetCell Server is typically installed on the surveillance system server; see the system requirements for the surveillance system server.
Note, however, that to run the NetPDA/NetCell Server the following is also required on the surveillance system server:
• Internet Information Services (IIS) 5.0 or later
• Microsoft .NET Framework 1.1.
Note that later versions of. Net Framework may also be present on the server. If .NET Framework 1.1 as well as one or more later versions are present on the server, Windows' default settings may cause a later .NET Framework version to be used instead of .NET Framework 1.1. To verify/change which .NET Framework version is used, do the following:
1. Click Start and select Control Panel.
2. Click Administrative Tools.
3. Click Internet Information Services.
4. In the Internet Information Services window's left pane, locate and right-click the Default Web Site item:
.
Example only; content on your server may be different
5. In the resulting menu, select Properties. This will open the Default Web Site Properties dialog.
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6. Select the dialog's ASP.NET tab. The .NET Framework in use will be indicated in the ASP.NET version field.
7. If required, change the ASP.NET version to 1.1.4322:
Example only.
8. Click OK.
9. Close the Internet Information Services and Administrative Tools windows if still open.
NetPDA/NetCell Client
Operating System
CPU Intel StrongARM or 100% compatible. RAM Minimum 32 MB. Network Ethernet (256 Kbit or higher recommended) Graphics
Adapter Software Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
Minimum 320 x 200, 16 bit colors.
NetMatrix Monitor
Operating System
Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU Intel Pentium 4, 2.4 GHz or higher. RAM Minimum 512 Mbyte (1 GB recommended on Microsoft
Network Ethernet (100 Mbit or higher recommended). Graphics AAGP or PCI-Express, minimum 1024 x 768, 16 bit colors.
Windows Vista).
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Adapter Hard Disk
Minimum 50 Mbyte free.
Space Software DirectX 9.0 or newer
* Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select
Run..., and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will
open; version information is displayed near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are available from
http://www.microsoft.com/downloads/
.
If you wish to install, configure and run NetDVMS on a Windows Vista computer, it is important that you have admi
nistrator rights. If you only have standard user rights, you will not be able to configure
the surveillance system. The restrictions are applied by the so-called User Account Control, a security component in Windows
Vista. Note, however, that it is possible to disable User Account Control. For more information, search
www.microsoft.com
NetDVMS uses particular ports when communicat
for Vista User Account Control or similar.
ing with other computers, cameras, etc.
What is a port? A port is a logical endpoint for data traffic. Networks use different ports for different types of data traffic. Therefore it is sometimes, but not always, necessary to specify which port to use for particular data communication. Most ports are used automatically based on the types of data included in the communication. On TCP/IP networks, port numbers range from 0 to 65536, but only ports 0 to 1024 are reserved for particular purposes. For example, port 80 is used for HTTP traffic which is used when viewing web pages.
When using NetDVMS, make sure that the following ports are open for data traffic on your network:
• Port 20 and 21 (inbound and outbound): Used for FTP traffic. FTP (File Transfer Protocol) is a standard for exchanging files across networks. FTP uses the TCP/IP standards for data transfer, and is often used for uploading or downloading files to and from servers.
• Port 25 (inbound and outbound): Used for SMTP traffic. SMTP (Simple Mail Transfer Protocol) is a standard for sending e-mail messages between servers. This port should be open since, depending on configuration, some cameras may send images to the surveillance system server via e-mail.
• Port 80 (inbound and outbound): Used for HTTP traffic between the surveillance server and cameras, NetGuard and/or NetGuard-EVS, and the default communication port for the surveillance system's Image Server. HTTP (HyperText Transfer Protocol) is a standard for exchanging files across networks; widely used for formatting and transmission of data on the world wide web.
• Port 1024 and above (outbound only): Used for HTTP traffic between cameras and the surveillance server.
• Any other port numbers you may have selected to use, for example if you have changed the Image Server's port from its default port number (80) to another port number.
Tip: Consult the administrator of your organization's firewall if in doubt about how to open ports for
traffic.
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All images are time-stamped by NetDVMS upon recepti
on, but since cameras are separate units which may have separate timing devices, power supplies, etc., camera time and NetDVMS system time may not correspond fully, and this may occasionally lead to confusion.
If supported by your cameras, we thus recommend you auto-synchronize camera and system time through a time server for consistent synchronization.
For information about configuring a time server searching www.microsoft.com
for time server, time
service, or similar.
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Installation
If you wish to install, configure and run NetDVMS on a Windows Vista computer, it is important that you have administrator rights. If you only have standard user rights, you will not be able to configure the surveillance system.
The restrictions are applied by the so-called User Account Control, a security component in Windows Vista. Note, however, that it is possible to disable User Account Control. For more information, search
www.microsoft.com
Note: Do not install NetDVMS on a mounted drive (i.e. a drive attached to an empty folder on an NTFS (NT File System) volume, with a label or name instead of a drive letter). If using mounted drives, critical system features may not work as intended; you will, for example, not receive any warnings if the system runs out of disk space.
Prerequisites: Shut down any existing software. If upgrading, read Upgrading from a Previous
Version first.
1. Insert the NetDVMS software DVD, wait for a short while, select required language, then click the Install NetDVMS link.
Alternatively, if you are installing a version downloaded from the internet, run the downloaded installation file from the location you have saved it to.
Tip: Depending on your security settings, you may receive one or more security warnings (Do you want to run or save this file?, Do you want to run this software? or similar). When this is the case, click the Run button.
2. When the installation wizard starts, click Next to continue.
3. Read and accept the End User License Agreement, then click Next.
4. If an earlier NetDVMS version (6.0a or later) is present on the server, you will be asked to accept that it is automatically removed during installation of the new version. The automatic removal will not delete any existing recordings or configuration. If asked, we recommend answering Yes, since this will ensure that old versions will not interfere with your new version. Note that NetDVMS versions earlier than 6.0 must be removed manually before installing the new version, see Upgrading from a Previous Version
Select Typical installation (advanced users can select Custom installation, and choose which features to install and where to install them).
5. Select the Install licensed Version option, and specify your user name, organization, and Software License Code (SLC; printed on your Product License Sheet). When ready, click Next.
6. Click the Install button to begin the software installation. During the process, all the necessary components will be installed one after the other.
8. Click Finish on the last step to complete the installation.
• NetDVMS's Administrator window may appear on your screen during installation.
for Vista User Account Control or similar.
.
When this is the case, the window will automatically close again after a short while.
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• If a Status Information window appears on your screen during installation, simply
click its OK button. The window simply provides a summary of your installation.
When installation is complete, you can begin configuring your NetDVMS solution: Double-click the Administrator desktop shortcut or select Start > All Programs > NetDVMS > Administrator to open the
Administrator window
Tip: If you want to make additional language versions of Ocularis Client Lite, NetGuard-EVS and NetGuard (such as Spanish, French, or Japanese versions) available to your organization's users, you can quickly do this once you have installed NetDVMS. See more in the description of the Download
Manager.
.
Upgrading
Upgrading NetDVMS is an easy task, and you need not worry about spending hours reconfiguring your software.
The following information applies if upgrading from one NetDVMS version to another as well as if upgrading to NetDVMS from a lower product in the product portfolio.
Prerequisites
• Take note of your SLC (Software License Code). The SLC will change when the
software version number changes.
• If your SLC has changed, so have your DLKs (Device License Keys). Contact your
NetDVMS vendor to get new DLKs. You will typically receive the new DLKs in a single .dlk file; save it on the computer running the NetDVMS server.
• If you do not already have the new NetDVMS version, contact your NetDVMS vendor
to get he most current version, which you are allowed to install with your SLC.
Backing Up Your Current Configuration
It is generally a good idea to make regular backups of your server configuration as a disaster recovery measure. Upgrading your server is no exception. While it is rare to lose your configuration (cameras, schedules, views, etc), it can happen under certain circumstances. Luckily, it takes only a minute to back up your existing configuration:
1. Create a folder called Backup on the desktop of your NetDVMS server, on a network drive, or on removable media.
2. Open My Computer, and navigate to the NetDVMS installation folder.
3. Copy the following files and folders into your Backup folder:
• All configuration (.ini) files
• All scheduling (.sch) files
• The file users.txt (not found in most installations)
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• Folders with a name ending in ...ViewGroups
Note that the folders may not exist if upgrading from old software versions.
Removing the Current Version
NetDVMS versions 6.0a or later can automatically be removed during installation of the new version. When installing the new version, simply answer Yes if asked if you accept such automatic removal. The automatic removal will not delete any existing recordings or configuration.
NetDVMS versions older than 6.0 as well as lower products in the product portfolio must be removed manually before installing the new version. Manually removing the old version involves removing two components on the server. Removing these components will not remove your configuration files.
1. From Windows’ Start menu, select Control Panel > Add or Remove Programs.
2. Remove NetDVMS (or the lower product).
3. When asked if you want to remove database files or registry setti ngs, you should normally
4. Remove Video Device Driver/Pack Vx.x (where x.x refers to the version number).
not select any of the check boxes. You may choose to remove database files if you wish, but removing registry settings may
mean that the new software version will not be able to utilize the existing configuration.
Installing the New Version
Once the old version of the software is removed, you can run the installation file for the new software version. Select the installation options that best fit your needs.
There are some recent software changes that you should be aware of:
• It is now possible to install the software as a service, and as of NetDVMS 6.5 this is
the only option since the Monitor application has been discontinued. When the software runs as a service, the Recording Server runs as a background process, and any viewing either locally or remotely will be done through either NetPDA/NetCell
Client, Ocularis Client Lite, NetGuard-EVS or NetGuard.
• The HTTP Server/Realtime Feed Server (very basic alternative to NetGuard-
EVS/NetGuard) can only be used when the software is installed as an application. Since installing as an application is no longer possible in current NetDVMS versions, the HTTP Server and Realtime Feed Server have been discontinued. Use the much superior Ocularis Client Lite, NetGuard-EVS or NetGuard instead.
• NetDVMS's Administrator window may appear on your screen during installation.
When this is the case, the window will automatically close again after a short while.
• In the most recent software version, a Download Manager is introduced, and you will
have the option of opening the Download Manager during installation. The Download Manager is used for managing which features your organization's users will be able to access from a targeted welcome page on the surveillance system server. You can open the Download Manager if you like, but you can just as easily make changes through the Download Manager once installation is completed.
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Restoring a Configuration Backup (if Required)
If for some reason after installing the new software version you have lost your old configuration, you can easily restore your configuration, provided you have created a backup of your configuration prior to upgrading the software:
1. Drag and drop the backed-up configuration files and folders into the new installation directory.
2. When asked if you wish to overwrite the existing files, click Yes.
3. Restart your server.
Updating Video Device Drivers
Video drivers are small programs used for controlling/communicating with the camera devices connected to an NetDVMS system.
Video drivers are installed automatically during the installation of your NetDVMS system. However, new versions of the video drivers, also called Driver Packs, are released from time to time.
We therefore recommend that you visit www.onssi.com and download the latest Driver Pack.
Upgrading NetGuard-EVS
NetGuard-EVS users should now remove their old NetGuard-EVS versions and install the new one:
1. On the required computers, open Windows' Add or Remove Programs dialog (Start > Control Panel > Add or Remove Programs).
2. In the Add or Remove Programs dialog, select the NetGuard-EVS entry, and click the Remove button. A wizard window will open. Follow the wizard's steps, and click Finish when ready.
3. Now open a browser and connect to NetDVMS at the following address: http://[IP address or hostname of server]:[Image Server port number; default is 80] Example: http://123.123.123.123:80
4. From the welcome page that appears, download and install the latest NetGuard-EVS version.
5. If required, download and install any NetGuard-EVS plugins needed.
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Administration
For users without administrator rights, access to certain features in NetDVMS may in some organizations have been restricted.
When this is the case, you will be asked to specify the administrator password in the Administrator
Login window in order to get access to the restricted features.
The Administrator Login window
You will only be asked to specify the administrator password when you open the Administrator
application
desktop. This will only be the case when access to the Administrator application has been password­protected.
, by selecting it from Windows' Start menu or by clicking the Administrator shortcut on the
Administrator Window
The Administrator window, the main window in the Administrator application, is used by the surveillance system administrator for configuring NetDVMS upon installation or whenever configuration adjustments are required, e.g. when adding new cameras to the system.
Access: You access the Administrator application by selecting it from Window's Start menu or by clicking the Administrator desktop shortcut. Access to the Administrator application may be password protected, in which case you will be asked to provide the administrator password in the
Administrator Login window
IMPORTANT: Changes you make in the Administrator application are not applied on your surveillance system until you exit the Administrator application. This allows you to try out various settings before making them take effect.
The Administrator window's Device Manager section provides an overview of devices on your surveillance system; the window's buttons let you configure your system.
Device Manager Section
The Device Manager section—located in the middle of the Administrator window—lists all added devices with attached cameras, microphones and speakers. The Device Manager section thus provides you with an overview of your surveillance system.
.
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Detail from the Administrator window's Device Manager section—two devices have been added; the first device has a single camera attached, whereas the second device has four cameras attached
Until you have added devices, the Device Manager section will be empty.
Adding Devices
You add devices through an intuitive Device Setup Wizard, available by clicking the Administrator window’s Add Device button (see also How to Add a Device
been added, they will be listed in the Device Manager section. Clicking the plus sign a device in the Device Manager section will list cameras attached to the device.
Editing Settings for Devices
To edit settings for a device listed in the Device Manager section, select the device, then click the Edit device... button to open the Edit device settings window
Editing Settings for Cameras
). When devices have
next to
.
To edit the settings for a camera listed in the Device Manager section, click the plus sign next to the device to which the camera is attached, select the required camera, then click the Settings button to open the Camera Settings for [Device name] [Camera Name] window
Renaming a Camera
To rename a camera, right-click the camera name in question, then select Edit from the menu that appears:
This will open the Camera Name and Number window, in which you are able to overwrite the existing camera name with a new one.
.
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Assigning Shortcut Numbers to Cameras
Users of NetGuard-EVS can take advantage of a range of keyboard shortcuts, some of which let the users toggle between viewing different cameras. Such keyboard shortcuts include numbers, which are used to identify each camera. Shortcut numbers must be unique for each camera. To assign a shortcut number to a camera, right-click the camera name in question, then select Edit from the menu that appears:
This will open the Camera Name and Number window, in which you are able to specify a shortcut number to be used with the camera.
Note: Camera shortcut numbers are only used in NetGuard-EVS. In other applications, such as Ocularis Client Lite or NetGuard, the camera shortcuts cannot be used.
Tip: More information about using the keyboard shortcuts is available in the documentation
for NetGuard-EVS.
Editing Settings for Audio Sources
To edit the settings for an audio source (i.e. a microphone or a speaker) listed in the Device Manager section, click the plus sign attached, select the required audio source, then click the Settings button to open the
Microphone Settings wi
IMPORTANT: The use of microphones will impact the database capacity for storing video; see
Important Information about Using Audio for more information.
ndow or the Speaker Settings window.
next to the device to which the audio source is
Disabling/Enabling Cameras and Audio Sources
Individual cameras and audio sources listed in the Device Manager section are by default enabled, meaning that video from cameras and audio from attached audio sources is by default transferred to NetDVMS—provided that the cameras are marked as online in the
Camera/Alert Scheduler window
Note: On some devices, audio can also be enabled/disabled on the device itself, typically through the device's own configuration web page. If audio on a device does not work after enabling it in the Administrator application, you should thus verify whether the problem may be due to audio being disabled on the device itself.
(also default).
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If required, you can disable individual cameras and audio sources listed in the Device Manager section. When a camera or audio source is disabled, no video/audio will be transferred from the camera/audio source to NetDVMS.
To disable a camera or audio source, right-click the required camera or audio source in the Device Manager section, then select Disable:
When a camera or audio source is disabled, it will be indicated as follows:
To enable a previously disabled camera or audio source, simply right-click the required camera or audio source in the Device Manager section, then select Enable:
Tip: Individual cameras can also be disabled/enabled in the Camera Settings for [Device
Name] [Camera Name] Window. Individual audio sources can also be disabled/enabled in the Microphone Settings window
or Speaker Settings window respectively.
Administrator Window's Buttons
The Administrator window features the following buttons:
Button Description
Service Manager...
Opens the Service Manager window, which lets you pause/resume the Recording Server service. Pausing the service is necessary in order to access some features, for example configuration of PTZ (Pan/Tilt/Zoom) cameras.
IMPORTANT: While the service is paused, no video or audio will be recorded.
Scheduler... Opens the Camera/Alert Scheduler window, in which you specify
online periods for each camera. You are also able to specify if cameras should go online when
specific events occur (e.g. when a door is opened), and if e-mail or sound alerts should be used if motion is detected during specific periods of time (e.g. during working hours).
If using PTZ cameras with patrolling, you are furthermore able to specify if certain patrol schemes should be used during specific periods of time.
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Button Description
Tip: By default, all cameras are online at all times. You will only
need to modify scheduler settings if you require cameras to be online only at specific times or events, or if you want to use specific alerts or PTZ patrol schemes.
General Settings...
Archive Setup...
Import DLKs...
Opens the General Settings window, in which you are able to specify a number of settings related to:
• Administrator password
• User rights for the Administrator application
• NetCentral settings
• PTZ patrolling pause time out (if using PTZ cameras with
patrolling)
• E-mail settings (for alerts sent via e-mail)
• SMS settings (for alerts sent via SMS)
• Log file settings
• Other advanced settings
Opens the Archive setup window, in which you specify NetDVMS's archiving settings.
Archiving lets you keep recordings for as long as required, limited only be the available hardware storage capacity.
Lets you import all required Device License Keys (DLKs) in one go, thus avoiding the need to specify each DLK manually when adding devices.
See also How to Import Device License Keys.
NetMatrix... Lets you access NetMatrix configuration. NetMatrix is an integrated
product for forcing video from any camera to any monitor on a network operating with NetDVMS.
NetTransact... Note: The NetTransact button is not functional. If NetTransact
(add-on product for handling loss prevention through video evidence combined with time-linked POS or ATM NetTransaction data) is installed on the server, use Windows' Start menu or the NetTransact Administrator desktop shortcut to access the NetTransact Administrator. Use with NetTransact versions earlier than 2.1 is not supported.
Add Device... Starts the Device Setup Wizard, which guides you through the
process of adding a new device.
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Button Description
See also How to Add a Device.
Edit Device... When you have selected a device in the Administrator window's
Device Manager section, clicking the Edit Device... button lets you
edit settings for the selected device in the Edit device settings
window.
Remove Device
Settings... Lets you specify settings for a selected camera or audio source:
Lets you remove a device selected in the Administrator window's Device Manager section.
In order to prevent accidental removal of devices, you will be asked to confirm that you want to remove the device.
• Cameras: When you have selected a camera in the
Administrator window's Device Manager section, clicking the Settings button will open the Camera Settings for
[Device Name] [Camera Name]... window, in which you
specify camera settings.
• Audio sources: When you have selected an audio source in
the Administrator window's Device Manager section, clicking the Settings button will open the Microphone
Settings window (if the selected audio source is a
microphone) or Speaker Settings window (if the selected source is a speaker), in which you can enable/disable the audio source and change its name if required.
I/O Setup... Opens the I/O Setup window, in which you are able to define
events based on input events (for example when a door sensor detects that a door is opened) and VMD (Video Motion Detection). The I/O Setup window also lets you specify output (e.g. a siren).
When defined, events can be used for a variety of purposes. For example, an input event can be used for triggering output, for starting a particular camera, and for triggering that an e-mail or SMS message is sent to a particular user, notifying the user of the recorded event.
See also the description of the I/O Control... button.
Event Buttons...
Opens the Event Buttons window, in which you are able to define events for use on event buttons.
Event buttons can used in NetGuard-EVS for manually triggering events.
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Button Description
Generic Events...
Opens the Generic Events window, in which you are able to define events based on input from external sources using the TCP and UDP protocols.
I/O Control... Opens the I/O Control window, in which you are able to attach
outputs to input events. This way you can, for example, define that a siren should sound
when a sensor detects that a door is opened.
Exit Closes the Administrator application.
Tip: Clicking the icon in the left corner of the Administrator window's title bar, gives you
access to a small menu. Selecting About Adm ... from the menu will display a dialog with your system's version number and software license code; this is valuable information, should you ever need to contact product support.
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Devices & DLKs
You must have a Device License Key (DLK) for every device (IP network camera or IP video server) installed on your NetDVMS surveillance system.
Remember that you are allowed to install and use only the number of cameras listed on your organization's license sheet; regardless of you number of available DLKs. For example, a fully used four-port video encoder counts as four cameras even though the cameras are connected through a single device—therefore a fully used four-port video encoder will use four licenses.
System administrators obtain DLKs as part of the software registration process. You are able to specify each DLK manually when adding a device
available by clicking the Add Device... button in the Administrator window having to specify each DLK manually by using the following procedure to import all received DLKs into NetDVMS in one go:
Prerequisites: The DLKs, received in a .dlk file, must have been saved at a location accessible by the surveillance server, for example on a network drive or on a USB stick.
1. Open the Administrator window
2. In the Administrator window, click the Import DLKs... button.
3. Browse to the location at which you have saved the received .dlk file. Select the file, and click Open. All DLKs are now automatically imported, and the relevant DLK will automatically appear when
you add a device
through the Device Setup Wizard.
.
through the Device Setup Wizard,
. However, you can avoid
How To Add A Device
In NetDVMS you add devices (IP video camera devices, IP video encoder devices or digital video recorder (DVR) devices) rather than actual cameras. This is because devices have their own IP addresses or host names. Being IP-based, NetDVMS primarily identifies units on the surveillance system based on their IP addresses or host names.
Even though each device has its own IP address or host name, several cameras can be attached to a single device and thus share the same IP address or host name. This is typically the case with cameras attached to video encoder devices or DVR devices.
camera individually, even when several cameras are attached to a single device.
In addition to camera devices, video encoder devices and DVR devices, it is possible to add a number of dedicated I/O (input/output) devices to NetDVMS. When such I/O devices are added, they can be used in events-based system setup in the same way as a camera. For more information about using I/O devices, see Using Dedicated I/O Devices refer to the release note.
Once a device is added in NetDVMS, any cameras attached to the device are automatically recognized by the software, and listed in the Administrator window's Device Manager section:
. For information about which I/O devices are supported,
You can of course configure and use each
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Detail from the Administrator window's Device Manager section—two devices have been added; the first device has a single camera attached, whereas the second device has four cameras attached
To add a device, use the following procedure: Prerequisites: You must have configured IP address, password, etc. on the device itself, as described
by the manufacturer.
1. Open the Administrator window
.
2. In the Administrator window, click the Add Device... button. This will start the Device Setup Wizard.
3. On the first step of the wizard, identify the required device, either by
• Typing the IP address of the device. Tip: To jump to the next IP address segment in
the field, press SPACE on your keyboard.
- or -
• Typing the DNS host name of the device. This requires that you select the Use DNS
host names box
Specifying the IP address of a device
Note: By default, HTTP port 80 and FTP port 21 will be used for the device. If the device you are adding uses other port numbers, click the Port Setup button and specify required port numbers. The need for specifying different ports may often apply if the device is located behind a NAT-enabled router or a firewall. When this is the case, also remember to configure the router/firewall so it maps the ports and IP address used by the device.
When ready, click Next to go to the second step of the wizard.
4. If a password is used for the device, type the password for the device's administrator account (called the “admin” or “root” account on some devices). Leave the Autodetect Device option selected, then click Next.
5. When the device has been detected, type the Device License Key (DLK) for the device in the DLK field.
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Specifying DLK for the device
Tip: If you have imported DLKs (see How to Import Device License Keys), the DLK field will
already be filled with the DLK for the device. Click Next.
6. Assign a unique and descriptive name to the device. Upon completion of the wizard, the name will be used when listing devices and associated cameras in the Administrator window's Device Manager section. The name may, for example, refer to the physical location of the camera(s) attached to the device.
Assigning a name to the device
Tip: You may click the Camera Setup button to access the Camera Settings for … window, in which you are able to specify certain settings related to camera name and PTZ control. The latter requires that the camera is a PTZ (Pan/tilt/Zoom) camera.
7. Click Finish.
8. The device will be listed in the Administrator window's Device Manager section. To view a list of cameras attached to the device, click the plus sign
next to the device name.
Tip: Cameras are listed for each device with default names, such as Camera 1, etc. If you want to change the name of a camera, right-click the camera name in question, then select Edit from the menu that appears.
Tip: Individual cameras listed in the Device Manager section are by default enabled, meaning that video from the cameras are by default transferred to NetDVMS—provided that the cameras are marked as online in the Camera/Alert Scheduler Window (also default). If required, you can disable a camera listed in the Device Manager section by right-clicking the name of the camera in question. See more information under Administrator window
.
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Edit Device Settings Window
The Edit device settings window lets you edit the settings of an already installed device.
The Edit device settings window
Access: To access the Edit device settings window, select the required device in the Administrator
window's Device Manager section, and click the Edit Device... button.
The Edit device settings window is divided into two sections:
Identify Video Device Section
The Identify Video Device section contains the following fields, buttons, etc.:
Field, Button, ...
Device Type Select required device type from list.
Detect Device
Description
Tip: NetDVMS is able to automatically detect device type as well
as serial number, provided the IP address/hostname and password of the device have been specified in the IP-address/DNS Host Name and Root Password fields: Simply click the Detect Device button to auto-detect device type and serial number.
Click button to auto-detect device type and serial number.
Note: Use of the auto-detect feature requires that the IP address and password of the device have been specified in the IP-address and Root Password fields.
Device Name
Name used to identify the device.
Tip: To enable easy identification of devices, it is often a good
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Field, Button, ...
Camera Settings...
Device Serial Number
Description
idea to use a device name that refers to the physical area covered by the cameras attached to the device (examples: Reception Area, Car Park B, Entrance Door, ...).
Note: Device names must be unique; you cannot use the same name for several devices.
Opens the Camera Settings for [Device Name] window, in which you are able to specify a number of settings for cameras attached to the device, including:
• Port through which PTZ (Pan/Tilt/Zoom) cameras are
controlled
• Camera names, types, and ports
Note: The number of settings available in the Camera Settings for [Device Name] window may be limited if cameras are not PTZ
cameras or connected to a video encoder device.
Serial number of device; usually identical to the 12-character MAC address of the device (example: 0123456789AF).
Tip: NetDVMS is able to automatically detect serial number as well as device type, provided the IP address/host name and password of the device have been specified in the IP-address/DNS Host Name and Root Password fields: Simply click the Detect Device button to auto-detect device type and serial number.
Device License Key
Enable Fisheye
Fisheye License Key
A 16-character license key (DLK) for the device, obtained when registering the software.
Enables the use of fisheye, a technology that allows viewing of 360­degree panoramic images.
Note: Use of the fisheye technology requires either a dedicated fisheye camera or a regular camera equipped with a special fisheye camera lens for which a special fisheye license key is required. If the device in question is for a dedicated fisheye camera, the check box is selected by default, and you do not have to enter a fisheye license key in the neighboring field.
License key for using the fisheye technology; obtained when registering the software.
Note: This information is only required if the Enable Fisheye check box is selected manually.
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Network Settings for Video Device Section
The Network Settings for Video Device section contains the following fields:
Field Description
IP-address
-or-
DNS Host Name
Use DNS host name
Default Http Port
Default Ftp Port
Root Password
IP address or DNS host name of the device in question.
Note: If Use DNS host name check box is selected, the name of the IP-address field changes to DNS/Host Name in order to accommodate a DNS host name rather than an IP address.
By selecting the check box you are able to use a DNS host name for identifying the device instead of using the device's IP address. When the check box is selected, the IP-address field changes its name to DNS/Host Name, ready to accommodate a DNS host name rather than an IP address.
When selected, HTTP traffic to the device will go through the default port, port 80. If you want to use another port for HTTP traffic to the device, clear the check box, and specify required port number in the field to the left of the check box.
When selected, FTP traffic to the device will go through the default port, port 21. If you want to use another port for FTP traffic to the device, clear the check box, and specify required port number in the field to the left of the check box.
Password required in order to log in to the device using the root account (occasionally known as an admin or administrator account).
Note: The number of settings available in the Camera Settings for [Device Name] window may be limited if cameras are not PTZ (Pan/Tilt/Zoom) cameras or connected to a video encoder device.
The Camera Settings for [Device Name] window lets you specify certain information about a device's cameras. This is primarily interesting for PTZ cameras and cameras attached to a video encoder device.
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The Camera Settings for [Device Name] window
Access: You access the Camera Settings for [Device Name] window by clicking the Camera
Settings... button in the Edit device settings window.
The Camera Settings for [Device Name] window is divided into a P/T/Z Camera Selection section and a camera list:
P/T/Z Camera Selection Section
The P/T/Z Camera selection section contains the following fields:
Field Description
Some of the connected cameras are Pan/Tilt/Zoom cameras
P/T/Z type controlled through COM1
Select check box if any of the cameras attached to the video encoder device is a PTZ camera.
If the check box is not available, PTZ is not supported for the device in question.
Field available only if Some of the connected cameras are Pan/Tilt/Zoom cameras check box is selected.
If a PTZ camera is controlled through the COM1 port on the video encoder device, select the required PTZ camera type from the list.
If no PTZ cameras are controlled through the COM1 port, select None.
P/T/Z type controlled through COM2
Field available only if Some of the connected cameras are Pan/Tilt/Zoom cameras check box is selected.
If a PTZ camera is controlled through the COM2 port on the video encoder device, select the required PTZ camera type from the list.
If no PTZ cameras are controlled through the COM2 port, select None.
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Camera List and Fields
The camera list contains a line for each camera channel on the device. First line from the top corresponds to camera channel 1, second line from the top corresponds to camera channel 2, etc.
To change camera settings, select the required camera channel from the list, specify required information in the following fields, and click the Apply button:
Field Description
Camera Name
Cam Number
Name used to identify the selected camera. Existing names, such as the default camera names Camera 1,
Camera 2, etc. can be changed by overwriting the existing names.
Note: Camera names must be unique for each device.
Users of the NetGuard-EVS can take advantage of a range of keyboard shortcuts, some of which let the users toggle between viewing different cameras. Such shortcuts include numbers, which are used to identify each camera.
Camera shortcut numbers must be unique for each camera, must not contain any letters or special characters, and must be no longer than eight digits. Examples of correct camera shortcut numbers: 3,
12345678. Examples of incorrect camera shortcut numbers: A*3,
123456789. Note: Camera shortcut numbers are only used in the NetGuard-EVS.
In other applications, such as the NetGuard, the camera shortcuts cannot be used.
Tip: You can also assign shortcut numbers to cameras in the
Camera Name and Number window.
Tip: More information about using the keyboard shortcuts is available in the documentation for the NetGuard-EVS.
Camera Type
Device Port Available only if Moveable is selected in the Camera Type field.
Port Address
Lets you select whether the camera on the selected camera channel is Fixed or Moveable:
Lets you select which control port on the video encoder should be used for controlling PTZ functionality on the camera.
Available only if Moveable is selected in the Camera Type field.
• Fixed: Camera mounted in a fixed position
• Moveable: PTZ camera
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Field Description
Lets you specify port address of the camera. The port address would normally be 0 or 1. If using daisy chained
PTZ cameras, the port address will identify each of them, and you should verify your settings with those recommended in the cameras' manuals.
Cameras
In NetDVMS you do not have to worry about having to add individual cameras to the system: Cameras are connected to devices, so once you have added the required devices to your NetDVMS
system (see How to Add a Device as well.
You are able to specify a wide variety of settings for each camera connected to the NetDVMS system. Your entry point for such camera configuration is the Administrator window
To configure a camera, select the required camera in the Administrator window's Device Manager section, then click the Administrator window's Settings... button.
This will open the Camera Settings for [Device Name] [Camera Name] window access to settings for the camera in question, including:
• How the camera should record (frame rate, image quality, etc.)
• Where and when to store recorded video from the camera
• Motion detection sensitivity
• Triggering of notifications and external output
• ... and more
This also applies if you want to edit the settings for an already configured camera.
), all cameras connected to the devices are connected to the system
.
, in which you have
Camera Settings for [Device Name][Camera Name] Window
The Camera Settings for [Device Name] [Camera Name] window lets you specify settings for a particular camera.
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Access: You access the Camera Settings for [Device Name] [Camera Name] window from the
Administrator window, by selecting a camera in the Device Manager section, then clicking the
Settings... button.
The Camera Settings for [Device Name] [Camera Name] window contains the following sections and buttons:
Speedup Settings
Note: Special settings apply for cameras using MPEG. Read more at the end of the description of this section.
The Speedup Settings section lets you specify the required number of frames to be used when motion is detected and/or an event occurs in this field.
• Required framerate: Specify required number of frames in the first field, and select
required unit (per Second, per Minute, or per Hour) from the list.
The frame rate must be higher than the frame rate specified in the Required framerate field in the Recording settings section which is described in the following.
Tip: When you specify a frame rate, the interval between images is automatically calculated
and displayed to the right of the frame rate fields.
Specifically for cameras using MPEG
For MPEG cameras you can select predefined frame rates, and it is not possible to select unit. The number of seconds between each image is still calculated.
Recording Settings
The Recording Settings section lets you specify the camera's recording settings in the following fields:
• Required framerate: Specify required number of frames in the first field, and select
required unit (per Second, per Minute, or per Hour) from the list.
Tip: When you specify a frame rate, the interval between images is automatically
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calculated and displayed to the right of the frame rate fields. Specifically for cameras using MPEG: Instead of selecting the required frame rate, you can
select a Frame Type. Select All to record everything; this is similar to having the same frame rate for speedup and for recording. Select Key frame if you wish only to record key frames and ignore changes between the key frames; this means that you typically record one frame per second.
• Enable speedup: NetDVMS is able to increase the frame rate of a camera if motion is
detected, or if an event occurs. Select the check box to enable increased frame rate on motion detection or on an event,
then specify the required conditions in the following fields.
Tip: In the Camera/Alert Scheduler window you can specify periods in which the
camera should always speedup.
o On motion: Available only if the Enable speedup check box is selected.
Select this check box to use a higher frame rate when motion is detected. Remember to specify the required higher frame rate in the Speedup settings
section. The camera will return to the original frame rate two seconds after the last motion
is detected.
o On event: Available only if the Enable speedup check box is selected.
Select the check box to use a higher frame rate when an event occurs and until another event occurs, then select required start and stop events in the Start and Stop lists.
The camera will increase its frame rate when the start event occurs, and return to the original frame rate when the stop event occurs.
Remember to specify the required higher frame rate in the Speedup settings section.
Note: Use of speedup on event requires that events have been defined in the I/O
Setup window, accessed by clicking the I/O Setup... button in the Administrator window.
• When to store images in the database: Select when video received from the
camera should be stored in the database:
o Always: Always store all received video in the database. o Never: Never store any received video in the database. Live video will be
displayed, but, since no video is kept in the database, users will not be able to browse video from the camera.
o Conditionally: Store received video in the database when certain conditions are
met. When you select this option, specify required conditions in the following fields.
• On motion: Available only when the option Conditionally is selected, i.e.
when video received from the camera should be stored in the database on
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certain conditions only. Select the check box to store all video in which motion is detected.
• On event: Available only when the option Conditionally is selected, i.e.
when video received from the camera should be stored in the database on certain conditions only. Select the check box to store all video, regardless of motion, when an external event occurs and until another external event occurs, then select required start and stop events in the Start and Stop lists. Use of storage on event requires that events have been defined. Read more about events in About Input, Events & Output ...
• [Number of] seconds pre/post recordings on event: Available only when the
option Conditional is selected, i.e. when video received from the camera should be stored in the database on certain conditions only.
You are able to store recordings from periods preceding and following detected motion and/or specified events. Using such a pre/post buffer can be advantageous: If, for example, you have defined that video should be stored when a door is opened, being able to see what happened immediately prior to the door being opened may be important.
Specify the number of seconds for which you want to store video from before and after the storage conditions are met.
Example: You have specified that video should be stored conditionally on event, with a start event called Door Opened and a stop event called Door Closed. With a pre/post buffer of three seconds, video will be stored from three seconds before Door Opened occurs to three seconds after Door Closed occurs.
Note: Pre/post recording periods cannot be displayed in the timelines of NetGuard­EVS's timeline browser. The fact that these periods cannot be displayed in the timeline browser's timelines does not affect recording.
Live Settings
The Live settings section lets you determine the frame rate with which users will view live video in their access clients. Select either Same as recording or Same as speedup.
Note: This section is not available for cameras using MPEG. For MPEG, viewing of live video will take place with the same frame rate as specified for speedup.
Audio
In the Audio section you are able to associate a microphone and/or a speaker with the selected camera.
Note: The ability to associate a microphone and/or a speaker with the selected camera requires that at least one microphone and/or speaker has been attached to a device on the surveillance system.
When a microphone and/or a speaker is associated with a camera, audio from the source will automatically be used when video from the camera is viewed. Note that you are able to select a microphone and/or a speaker attached to another device than the selected camera.
To associate a microphone and/or a speaker with the selected camera, simply select the required microphone and/or speaker from the Default microphone and Default speaker lists.
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For cameras attached to the same device as a microphone and/or a speaker, the microphone and/or speaker is automatically selected and cannot be changed.
Fisheye
Note: Functionality in the Fisheye section is only available if the use of fisheye lens technology for 360° viewing has been enabled for the device to which the camera is attached. For dedicated fisheye cameras, the use of fisheye technology is automatically enabled. If not dealing with a dedicated fisheye camera, you enable use of fisheye technology for a device in the Edit device settings window, accessed by selecting the required device in the Administrator
window's Device Manager section, then clicking the Administrator window's Edit Device...
button.
The Fisheye section contains the following fields and buttons:
• Enable Fisheye: Select check box to enable the use of fisheye, a technology that allows viewing
of 360-degree panoramic images through an advanced lens on the particular camera.
• Fisheye Settings...:Opens the Fisheye Camera Configuration window, in which you
configure the camera's fisheye functionality.
Motion Detection Settings
The Motion Detection Settings section contains two buttons for configuring the camera's motion detection:
• Motion Detection...:Opens the Adjust Motion Detection window, in which you are able to specify
motion detection sensitivity levels.
• Exclude Regions...:Opens the Define Exclusion Regions window in whic h you are able to disable
motion detection in specific areas of the camera's images. Disabling motion detection in certain areas may help you avoid detection of irrelevant motion, for
example if the camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background.
Database Settings
The database for each camera is capable of containing a maximum of 600,000 records or 40 GB per day.
Note that camera databases also store recorded audio from associated audio sources; see
Important Information about Using Audio
Tip: By using archiving it is possible to store recordings beyond the capabilities of the
camera's database. The Database settings section lets you specify where the database containing the camera's
recordings should be kept, how much data to store, etc. You specify this information in the following fields:
• Max records in database: Select this option to limit the database size based on a
maximum allowed number of records in the database. Specify required maximum number of records in the neighboring field.
When the database reaches the maximum number of records, the oldest record in the
for more information.
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database will automatically be overwritten. A database can contain up to 600,000 records.
• Max timespan in database: Select this option to limit the database size based on
the age of records in the database. Specify the required number in neighboring field, and select required unit (Minutes, Hours, or Days) from the list.
When records become older than the specified number of minutes, hours, or days, they will automatically be deleted.
Note: A database can contain no more than 600,000 records, regardless of what maximum age has been defined.
Tip: You will receive a message if—based on the recording frame rate you have specified for the camera—NetDVMS detects that the maximum number of allowed records in the database is likely to be reached before the end of the specified time span.
• Clear Database... :Click button to delete all records stored in the database for the
camera in question.
WARNING: Use with caution; all records in the database for the camera will be permanently deleted. As a security measure, you will be asked to confirm that you want to permanently delete all stored records for the camera.
Records stored in archived databases will not be affected.
Note: If the Recording Server service is running, the button will not be available. To make the button available, pause the Recording Server service by clicking the
Administrator window's Service Manager button, then clicking the Pause button or by
stopping the service from the Recording Server Manager icon. IMPORTANT: No video or audio will be recorded while the Recording Server service
is paused or stopped.
• Archive automatically when database is full: Select this check box if you wish to
automatically archive the database when it is full.
Note: For this feature to work, you should first enable archiving in the Archive Setup
Window.
• Delete archives older than [n] days (0 to use default archive setting):In this
field you can specify after how many days archives for the camera should be deleted.
Note: What you specify here overwrites what you have specified in the Archive Setup
Window. Type 0 to use same number of days as specified the Archive Setup window.
• Database path: Specify which local directory the database for the camera should be
kept in.
Example: C:\videodata\ To browse for a folder, click the browse button next to the Database path field.
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Note: Even though it is possible to specify a path to a network drive, it is highly recommended that you specify a path to a local drive. If using a path to a network drive, it will not be possible to save to the database should the network drive become unavailable.
Tip: If you have several cameras, and several local drives are available, performance can be improved by distributing the databases of individual cameras across the local drives.
• In case of database failure, take the following action: Select which action to take
if the database becomes corrupted.
The number of available actions depends on whether archiving has been enabled. You enable archiving for a camera in the Archive setup window
Administrator window
by clicking the Archive Setup... button.
, accessed from the
o Repair, Scan, Delete if fails: Default action. If the database becomes
corrupted, two different repair methods will be attempted: a fast repair and a thorough repair. If both repair methods fail, the contents of the database will be deleted.
o Repair, Delete if fails: If the database becomes corrupted, a fast repair will be
attempted. If the fast repair fails, the contents of the database will be deleted.
o Repair, Archive if fails: Available only if archiving is enabled for the camera. If
the database becomes corrupted, a fast repair will be attempted. If the fast repair fails, the contents of the database will be archived. This action is recommended if archiving is enabled for the camera.
o Delete (no repair): If the database becomes corrupted, the contents of the
database will be deleted.
o Archive (no repair): Available only if archiving is enabled for the camera. If the
database becomes corrupted, the contents of the database will be archived.
Tip: Provided the corrupt database has been archived, it can be repaired by the Viewer from the camera in question. Browsing will initially fail, but this will make the
Viewer start repairing the corrupt database.
Tip: See also How to Protect Databases from Corruption.
When the contents of the local database for the camera are either deleted or archived, the database is reset and will be ready for storing new recordings.
Note: No video can be recorded while the database is being repaired. For large installations, a repair may take several hours, especially if the Repair, Scan, Delete if fails action involving two different repair methods is selected, and the first repair method (fast repair) fails.
: Open the Viewer and attempt to browse the archived recordings
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Database Resizing
In case recordings for a camera get bigger than expected, or the available drive space is suddenly reduced in another way, an advanced database resizing procedure will automatically take place:
If archives are present on the same drive as the camera's database, the oldest archive for all cameras archived on that drive will be moved to another drive (moving archives is only possible if you use dynamic archiving, with which you can archive to several different drives; configured through the Archive Setup Wi
If no archives are present on the drive containing the camera's database, the size of all camera databases on the drive will be reduced by deleting a percentage of their ol dest recordings, thus temporarily limiting the size of all databases
When the recording server is restarted upon such database resizing, the original database sizes will be used. You should therefore make sure the drive size problem is solved, or adjust camera database sizes to reflect the altered drive size.
Tip: Should the database resizing procedure take place, you will be informed on-screen in
NetGuard-EVS, in log files, and (if set up) through an e-mail and/or SMS alert.
Tip: For more information about how NetDVMS responds to the threat of running out of disk
space, see About Archiving.
ndow) or, if moving is not possible, deleted.
Image Quality...
The Image Quality... button opens the Configure Device
configure image resolution, compression, etc. for the camera.
window, in which you are able to
Event Notifications...
The Event Notifications... button opens the Setup Notifications on Events window which you are able to select events for triggering event indications for the camera when displayed in NetGuard, Ocularis Client Lite or NetGuard-EVS.
Note: The use of event notifications requires that at least one event has been specified for a device on your NetDVMS system; the event does not have to be specified for the particular camera. Read more about events in About Input, Events &
Output ....
, in
Outputs...
The Outputs... button opens the Output Settings for [Device Name] [Camera Name]
window switching on of the lights) should be associated with motion detection and/or with output buttons
for manually triggering output
Lite or NetGuard-EVS.
Note: The use of outputs requires that at least one event has been specified for a device on your NetDVMS system; the event does not have to be specified for the particular camera. You specify output events in the I/O Setup window, accessed by clicking the I/O Setup... button in the Administrator window.
, in which you are able to specify which outputs (e.g. the sounding of a siren or the
when the camera is selected in NetGuard, Ocularis Client
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PTZ Preset Positions... (PTZ Cameras Only)
Available only if the camera is a PTZ (Pan/Tilt/Zoom) camera supporting PTZ preset positions, the PTZ Preset Positions... button opens PTZ Preset Positions for [Device
Name] [Camera Name] window, in which you are able to specify preset positions and
patrolling for the camera.
Note: If the Recording Server service is running, the button will not be available. To make the button available, pause the Recording Server service by clicking the
Administrator window's Service Manager... button, then clicking the Pause button.
IMPORTANT: No video or audio will be recorded while the Recording Server service is
paused.
Editing Camera Name/Number
The Camera Name and Number window lets you edit the name of a selected camera, and, if required, assign a shortcut number to the selected camera.
Access: You access the Camera Name and Number window from the Administrator window Manager section: Right-click the name of the required camera, then select Edit from the menu that
appears: The Camera Name and Number window contains two fields:
Field Description
's device
Camera Name
Camera Number
Displays the name of the camera. If required, you are able to overwrite the existing camera name with a new one.
Users of NetGuard-EVS can take advantage of a range of keyboard shortcuts, some of which let the users toggle between viewing different cameras. Such shortcuts include numbers, which are used to identify each camera. Each camera's shortcut number is specified in the Cam Number field.
Shortcut numbers must be unique for each camera. A camera shortcut number must not contain any letters or special
characters, and must be no longer than eight digits. Examples of correct camera shortcut numbers: 3, 12345678. Examples of incorrect camera shortcut numbers: A*3, 123456789.
Note: Camera shortcut numbers are only used in NetGuard-EVS. In other applications, such as Ocularis Client Lite or NetGuard, the camera shortcuts cannot be used.
Tip: More information about using the keyboard shortcuts is available in the documentation for NetGuard-EVS.
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Event Notifications
Note: The use of event notifications requires that at least one event has been specified for a device on your NetDVMS system; the event does not have to be specified for the particular camera.
The Setup Notifications on Events window lets you select events for triggering event notifications for the camera when displayed in NetGuard and NetGuard-EVS.
Access: You access the Setup Notifications on Events window from the Camera settings for [Device
Name] [Camera Name] window, by clicking the Event Notifications button.
What Is an Event Notification?
In NetGuard or NetGuard-EVS, three differently colored indicators are available for each camera: a yellow indicator, a red indicator, and a green indicator. When event notification is used for a camera, the yellow indicator will light up when the specified events have occurred.
Event notifications can be valuable for camera operators, as they will be able to quickly detect that an event has occurred, even though their focus was perhaps on something else the moment the event occurred.
Yellow indicator in clients is used for event notifications
Tip: The clients' other two indicators serve the following purposes: The red indicator lights up when motion has been detected, and the green indicator is used for indicating that video is received from a camera.
The indicators in Ocularis Client Lite use a different color scheme. Refer to the Ocularis Client Lite manual for more information.
Specifying Events for which Event Notification Should Be Used
To specify which events should trigger an event notification for the camera, do the following for each required event:
1. In the Available Events list, select the required event.
Tip: You are not limited to events associated with a particular device: You are able to select between all available events (input events, timer events, event buttons) from all cameras on the NetDVMS surveillance system.
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2. Click the >> button to copy the selected event to the Active Events list. When an event listed in the Active Events list occurs, the yellow indicator in clients will
light up.
3. Repeat for each required event.
To remove an event from the Active Events list, select the event in question, and click the << button.
Fisheye (360° Views)
Note: Use of the fisheye technology requires a dedicated fisheye camera or a special fisheye camera lens with a special fisheye license key, specified in the Edit Device Settings window.
Fisheye is a technology that allows viewing of 360-degree panoramic images through an advanced lens. The Fisheye Camera Configuration window lets you configure the fisheye functionality of a camera.
Access: You access the Fisheye Camera Configuration window from the Camera Settings for
[Device Name] [Camera name] window, by selecting the Enable Fisheye check box, and clicking the
Fisheye Settings... button.
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Fisheye View Adjustment
The camera's fisheye functionality is configured by adjusting its fisheye view field, indicated by a green ellipse in the preview image, so it encloses the actual image area of the fisheye lens.
You do this by specifying a number of values which will be used by the fisheye technology for converting the elliptic image into an ordinary rectangular image.
You are able to set the ellipse's X-radius, Y-radius, X-center, and Y-center, either by specifying the required values directly in the four fields, or by using the following buttons to adjust the ellipse:
Button Description
R- Decreases the radius of the fisheye view field.
The ellipse's horizontal (X) and vertical (Y) radiuses are changed at the same time, keeping the aspect ratio.
R+ Increases the radius of the fisheye view field.
The ellipse's horizontal (X) and vertical (Y) radiuses are changed at the same time, keeping the aspect ratio.
Rx- Decreases the horizontal (X) radius of the ellipse.
Rx+ Increases the horizontal (X) radius of the ellipse.
Ry- Decreases the vertical (Y) radius of the ellipse.
Ry+ Increases the vertical (Y) radius of the ellipse.
X- Moves the ellipse to the left.
X+ Moves the ellipse to the right.
Y- Moves the ellipse up.
Y+ Moves the ellipse down.
Previewing the Fisheye View
You are able to toggle between previewing the fisheye view and the fisheye-rendered view, i.e. the original elliptic view as well as the “flattened” rectangular view resulting from applying the fisheye algorithm according to your specified values.
To toggle between the two different types of preview, click the Toggle Preview button.
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When previewing the fisheye-rendered view, the following navigation buttons become available for moving around within the preview image area:
Moves the fisheye-rendered view up and to the left
Moves the fisheye-rendered view up
Moves the fisheye-rendered view up and to the right
Moves the fisheye-rendered view to the left
Moves the fisheye-rendered view to its home position
Moves the fisheye-rendered view to the right
Moves the fisheye-rendered view down and to the left
Moves the fisheye-rendered view down
Moves the fisheye-rendered view down and to the right
Zoom out (one zoom level per click)
Zoom in (one zoom level per click)
Ceiling Mounted Cameras
If the camera is mounted on a ceiling, you can adjust the behavior of the navigation buttons to reflect this by selecting the Ceiling Mount check box.
Setting a View as Home Position
When previewing the fisheye-rendered view, you are able to set a particular position in the fisheye-rendered view as the camera's PTZ home position: Navigate to the required position, using the navigation buttons, then click the Set View as Home Position button.
Image Resolution
Image resolution values are automatically displayed in the lower part of the window, next to the navigation buttons. When using fisheye, image resolution will automatically be set to the highest available resolution.
Motion Detection
The Adjust Motion Detection window lets you specify motion detection sensitivity for a specific camera. Depending on your configuration, motion detection sensitivity settings may determine when
recordings from the camera are transferred to the surveillance system, when alerts are generated, when external outputs (such as lights or sirens) are triggered, etc.
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Motion detection sensitivity is therefore a key element in your NetDVMS surveillance solution, and time spent on finding the best possible motion detection settings for each camera may help you later avoid unnecessary alerts, etc.
Depending on the physical location of the camera, it may be a very good idea to test motion detection settings under different physical conditions (day/night, windy/calm weather, etc.).
The Adjust Motion Detection window
Access: You access the Adjust Motion Detection window by clicking the Motion Detection... button in the Camera Settings for [Device Name] [Camera Name] window.
Note: Before you configure motion detection sensitivity for a camera, it is highly recommended that you have configured the camera's image quality settings, such as resolution, compression, etc., in the
Configure Device window, and that you have specified any areas to be excluded from motion detection
(for example if the camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background) in the Define Exclusion Regions window. If you later change image quality settings and/or exclusion area settings, you should always test motion detection sensitivity settings afterwards.
The Adjust Motion Detection window features two sliders; one for setting Noise Sensitivity and one for setting Motion Sensitivity:
Noise Sensitivity
Noise is insignificant changes in individual pixels which should not be regarded as motion. The Noise Sensitivity slider determines how much each pixel must change before it is regarded
as motion. Insignificant changes, which should not be regarded as motion, are considered acceptable noise, hence the name of the slider.
With a high noise sensitivity, very little change in a pixel is required before it is regarded as motion.
Areas in which motion is detected are highlighted in the preview image. Select a slider position in which only detections you consider motion are highlighted.
As an alternative to using the slider, you may specify a value between 0 and 256 in the field next to the slider to control the noise sensitivity setting.
Tip: If you find the concept of noise sensitivity difficult to grasp, try dragging the slider to
the left towards the High position: The more you drag the slider towards the High position, the
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more of the preview image becomes highlighted. This is because with a high noise sensitivity even the slightest change in a pixel will be regarded as motion.
Motion Sensitivity
The Motion Sensitivity slider determines how many pixels must change in the image before it is regarded as motion.
The selected motion sensitivity level is indicated by the black vertical line in the motion level indication bar below the preview image. The black vertical line serves as a threshold: When detected motion is above the selected sensitivity level, the bar changes color from green to red, indicating a positive detection.
As an alternative to using the slider, you may specify a value between 0 and 10,000 in the field next to the slider to control the motion sensitivity setting.
Define Exclusion Regions Window
The Define Exclusion Regions window lets you disable motion detection in specific areas of a camera's images.
Disabling motion detection in certain areas may help you avoid detection of irrelevant motion, for example if the camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background.
The Define Exclusion Regions window, with an exclusion area highlighted in blue
Access: You access the Define Exclusion Regions window by clicking the Exclude Regions... button in the Camera Settings for [Device Name] [Camera Name] window
Defining Areas in which Motion Detection Should Be Disabled
The Define Exclusion Regions window features a preview image from the camera. You define the areas in which motion detection should be disabled in the preview image, which is divided into small sections by a grid.
To define areas in which motion detection should be disabled, drag the mouse pointer over the required areas in the preview image while pressing the mouse button down. Left mouse button selects a grid section; right mouse button clears a grid section. Selected areas are highlighted in blue.
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Define Exclusion Regions Window's Buttons and Check Boxes
The Define Exclusion Regions window features the following buttons:
Button,
Description
Check Box
Set All Lets you quickly select all grid sections in the preview image. This
may be advantageous if you want to disable motion detection in most areas of the image, in which case you can simply clear the few sections in which you do not want to disable motion detection.
Clear All Lets you quickly clear all grid sections in the preview image.
Auto
By clicking the Auto button you can make NetDVMS automatically detect areas with noise (insignificant chang es in individual pixels which should not be regarded as motion) in the image, and automatically mark such areas as areas in which motion detection should be disabled.
As the automatic detection is based on an analysis of a number of images, it may take a few seconds from you click the Auto button to noisy areas are detected and marked as areas in which motion detection should be disabled.
Note: The automatic detection of noisy areas happens according to the noise sensitivity setting specified in the Adjust Motion Detection window. In order for the automatic detection of noisy areas to work as intended, it is recommended that you specify a noise sensitivity setting that matches your requirements before you make use of the automatic detection feature.
Show Grid
With the Show grid check box selected (default), the preview image contains a grid indicating the division of the preview image into selectable sections .
With the Show grid check box cleared, the grid in the preview image is removed. This may provide a less obscured view of the preview image. Selection of areas in which motion detection should be disabled takes place the same way as when the grid is visible.
Output Settings
In the Output Settings for [Device Name] [Camera Name] window you are able to associate a camera with particular external outputs, defined in the I/O Setup windo or the switching on of lights.
The associated outputs can be triggered automatically when motion is detected as well as manually through output buttons available in NetGuard, Ocularis Client Lite and NetGuard-EVS.
w, for example the sounding of a siren
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Access: You access the Output Settings for [Device Name] [Camera Name] window from the
Camera Settings for [Device Name] [Camera Name] window
, by clicking the Outputs... button.
Associating Outputs with Manual Control and Detected Motion
Note: Use of features in the Output Settings for [Device Name] [Camera Name] window requires that output has been defined in the I/O Setup window.
You have a high degree of flexibility when associating a camera with particular outputs:
• You are able to select between all available outputs, i.e. outputs defined as output
events for the camera itself as well as outputs defined as output events for other devices on the NetDVMS system
• The same output may be used for manual control as well as for automatic triggering
when motion is detected
Selecting Output for Manual Control
You are able to specify outputs to be triggered manually from a list in NetGuard, Ocularis Client Lite or NetGuard-EVS.
To specify an output for manual triggering in an OnSSI client, do the following:
1. Select the required output in the All Outputs list in the left side of the Output Settings
for [Device Name] [Camera Name] window.
Tip: When you select an output in the All Outputs list, you can view detailed
information about the selected output under Output Information in the lower part of the window.
2. Click the >> button located between the All Outputs list and the On Manual Control list. This will copy the selected output to the On Manual Control list.
An unlimited number of outputs may be selected this way.
You are able to determine each output’s position in NetGuard’s and NetGuard-EVS’s output list by moving the selected output up or down in the On Manual Control list with the up and down buttons located to the right of the list. The selected output is moved up one step each time you click the up button. Likewise, each time you click the down button, the selected output is moved down one step.
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To remove an output from the On Manual Control list, simply select the required output, and click the << button located between the All Outputs list and the On Manual Control list.
Selecting Output for Use on Motion Detection
You are able to select outputs to be triggered automatically when motion is detected in video from the camera.
Tip: This feature does not require that a VMD (Video Motion Detection) event has been
defined for the camera in the I/O Setup window. To select an output for use when motion is detected in video from the camera:
3. Select the required output in the All Outputs list in the left side of the Output Settings
for [Device Name] [Camera Name] window.
Tip: When you select an output in the All Outputs list, you can view detailed
information about the selected output under Output Information in the lower part of the window.
4. Click the >> button located between the All Outputs list and the On Motion Detected list.
This will copy the selected output to the On Motion Detected list.
To remove an output from the On Motion Detected list, simply select the required output, and click the << button located between the All Outputs list and the On Motion Detected list.
Tip: See also About Input, Events & Output ...
PTZ (Pan/Tilt/Zoom)
Available only when dealing with a PTZ (Pan/Tilt/Zoom) camera supporting PTZ preset positions, the PTZ Preset Positions for [Device Name] [Camera Name] window lets you view and—for many, but not all, PTZ cameras—define preset positions for the PTZ camera.
The PTZ Preset Positions for [Device Name] [Camera Name] window
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Access: To access the PTZ Preset Positions for [Device Name] [Camera Name] window, click
the PTZ Preset Positions... button in the Camera Settings for [Device Name [Camera Name]
window.
The button is only available if the camera supports PTZ preset positions. Note that if the Recording
Server service is running, the button will not be available; see the description of the Camera Settings for [Device Name [Camera Name] window for information about how to make the button
available.
Why Use Preset Positions?
Defined preset positions can be used for making the PTZ camera automatically go to particular preset positions when particular events occur, and for specifying PTZ patrolling schemes.
Defined preset positions will also become selectable in NetGuard/NetGuard-EVS/Ocularis Client Lite, allowing users of these applications to move the PTZ camera to the preset positions.
Absolute and Relative Positioning PTZ Cameras
Your configuration options depend on whether the PTZ camera in question is of the absolute positioning or relative positioning kind:
• Absolute: For an absolute positioning PTZ camera, you are able to define up to 50
preset positions. You define a preset position by moving the PTZ camera to the required position with
the controls in the PTZ View section, then naming the position in the window's Preset Positions section.
• Relative: For a relative positioning PTZ camera, the number of preset positions will
depend on the camera/video encoder and PTZ driver used. For some relative positioning PTZ cameras you will only be able to use preset positions
defined on the camera/video encoder itself (when this is the case, the preset positions are typically defined through the camera/video server's “built-in” web page).
For relative positioning PTZ cameras allowing definition of preset positions through the NetDVMS system, you define a preset position by moving the PTZ camera to the required position with the controls in the PTZ View section, then naming the position in the window's Preset Positions section.
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How to Define a Preset Position
To define a preset position, do the following:
Note: Some PTZ cameras of the relative positioning kind do not allow you to define preset positions as described in the following; for such cameras, you should define preset positions on the camera/video encoder itself.
1. First use the controls in the PTZ Preset Positions for [Device Name] [Camera Name] window's PTZ View section to move the PTZ camera to the required position.
2. Having moved the PTZ camera to the required position, select an undefined item (may be labeled Undefined or with a position number) in the Preset Positions section's list of preset position names, and click the Set Position button to define a name for the preset position.
For detailed information about the functionality of PTZ Preset Positions for [Device Name] [Camera Name] window—such as the ability to test your preset positions, the ability to combine preset positions with events, or the ability to use preset positions in PTZ patrolling schemes—see Preset Positions for [Device Name] [Camera Name] window's sections in the following.
You are able to define up to 50 preset positions.
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PTZ Preset Positions for [Device Name] [Camera Name] Window's Sections
Each of the PTZ Preset Positions for [Device Name] [Camera Name] window's sections are described in the following:
PTZ View Section
The PTZ View section lets you control the PTZ camera, and watch the PTZ camera's movements. You use this section to move the PTZ camera to the positions you then define as presets positions in the Preset Positions section.
To move the PTZ camera, simply click the required position in the preview picture. The PTZ View section also features sliders allowing you to move the PTZ camera along each of its
axes: the X-axis (allowing you to pan left/right), the Y-axis (allowing you to tilt the camera up/down), and the Z-axis (enabling you to zoom in and out; the camera will zoom in when you move the slider towards Tele, and zoom out when you move the slider towards Wide).
As an alternative to clicking the required position in the preview or using the sliders, you can use the PTZ camera navigation buttons:
Moves the PTZ camera up and to the left
Moves the PTZ camera up
Moves the PTZ camera up and to the right
Moves the PTZ camera to the left
Moves the PTZ camera to its home position
Moves the PTZ camera to the right
Moves the PTZ camera down and to the left
Moves the PTZ camera down
Moves the PTZ camera down and to the right
Zoom out (one zoom level per click)
Zoom in (one zoom level per click)
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Preset Positions Section
Having specified a camera position in the PTZ View section, you define the required position as a preset in the Preset Positions section:
Button, Check Box
Description
Use preset positions from device
Set Position Associates the preset position selected in the list with the
Edit Name... Lets you edit a preset position name selected in the list.
Available only for cameras supporting this feature. Check box to use preset positions defined on the camera or
video encoder device. Using preset positions from the camera or video encoder device
will clear any preset positions you have defined for the PTZ camera; you will therefore be asked to confirm your selection.
Note: In order for preset positions from the camera or video encoder device to work with NetDVMS , the names of the preset positions must contain only the characters A-Z, a-z and 0-9, and must not contain spaces. If preset position names on the camera or video encoder device contain other characters, or spaces, change the preset position names on the device before selecting the Use preset positions from device feature.
position specified in the PTZ View section. If the preset position selected in the list is yet undefined, you
will be asked to specify a name for the preset position.
Only works for an already defined preset position name.
Test Lets you test a defined preset position.
Select the required preset position in the list, then click the Test button. The effect is displayed instantly in the PTZ View section.
Delete Lets you delete a preset position selected in the list.
When a preset position name is deleted, it will appear as undefined in the list.
[Move up]
[Move down]
Lets you move a preset position selected in the list up and down respectively.
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Button, Check Box
Description
The selected preset position is moved one step per click. By moving preset position up or down, you are able to control
the sequence in which available preset positions are presented in OnSSI clients:
In NetGuard, Ocularis Client Lite and NetGuard-EVS, users may select preset positions from a list. By moving a preset position up or down in the Preset Positions section's list, you can thus determine the sequence in which preset positions are presented in an OnSSI client's list.
Preset Position on Events Section
If you have specified events, event or generic events automatically go to particular preset positions when particular events occur.
To configure the use of preset positions on events, click the Setup... button. This will open the Event
window (for preset positions on event), in which you are able to associate particular preset positions
with particular events. To use preset positions on event, select the Goto preset on event check box.
, you are able to make the PTZ camera
Patrolling Section
To configure PTZ patrolling (the automatic movement of a PTZ camera between several preset positions), click the Setup... button to go to the Setup PTZ Patrolling window
PTZ patrolling requires that at least two preset positions have been defined.
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Event Window (for PTZ Preset Positions on Event)
Available only when dealing with a PTZ (Pan/Tilt/Zoom) camera, the Event window (for preset positions on events) lets you associate particular preset positions with particular events, timer events or event buttons. You are thus able to make the PTZ camera automatically go to a particular preset position when a particular event occurs.
The Event window (for preset positions on events)
Access: To access the Event window (for preset positions on events), click the Setup... button in
Preset Position on Events section of the PTZ Preset Positions for [Device Name] [Camera Name]
window.
Note: To use preset positions on events, you must have specified events, event or generic events. Only one PTZ preset position can be defined per event per camera.
Associating Preset Positions with Particular Events
When associating a preset position from a particular PTZ camera with one or more events, you are able to select between all events defined on the NetDVMS system; you are not limited to selecting events defined on a particular device.
To associate a particular preset position with a particular event, do the following:
1. Select the required preset position in the Available Preset Positions list in the left side of the Event window.
2. Select the required event in the list of available events (the list in the middle of the window).
3. Click the >> button located to the right of the Available Events list. This will copy the selected event to the window's rightmost list, in which events associated
with the selected preset position are listed. When the selected event occurs, or when the selected event button is clicked, the PTZ camera will automatically move to the required preset position.
You are able to associate a preset position with more than one event: Simply repeat the process for each required association.
To end the association between a particular preset position and a particular event, simply select the required event in the window's rightmost list, and click the << button.
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PTZ Patrolling Window
Available only when dealing with a PTZ (Pan/Tilt/Zoom) camera, the Setup PTZ Patrolling window lets you configure patrol schemes for PTZ patrolling (the automatic movement of a PTZ camera between several preset positions) for the camera.
The Setup PTZ Patrolling window
Access: To access the Setup PTZ Patrolling window, click the Setup... button in Patrolling section of
the PTZ Preset Positions for [Device Name] [Camera Name] window.
Note: To use patrolling, you must have specified at least two preset positions for the PTZ camera in question.
Tip: Although it is technically not patrolling, specifying a patrol scheme with only one preset position is possible. A patrol scheme with only one preset position can, when combined with
scheduling
and for moving a PTZ camera to a specific position upon manual PTZ control of the camera.
Note: When you have defined your patrol schemes, also remember to schedule use of the patrol schemes in the Camera/Alert Scheduler window.
Note: Bear in mind that patrolling can be overridden if operators (with the necessary user rights) manually control PTZ cameras.
, be useful in two cases: For moving a PTZ camera to a specific position at a specific time,
Patrol Scheme
A PTZ camera may patrol according to several different patrol schemes. For example, a PTZ camera in a supermarket may patrol according to one patrol scheme during opening hours, and according to another patrol scheme when the supermarket is closed.
The Patrol scheme list lets you select which patrol scheme to configure.
Defining a New Patrol Scheme
To define a new patrol scheme, click the New button. This will add a New patrol scheme listing to the Patrol scheme list.
To change the name from New patrol scheme to a name of your choice, select the New patrol scheme listing, and click the Rename button.
Copying an Existing Patrol Scheme
If you want to create a new patrol scheme based on an existing one, you can copy the existing patrol scheme.
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To copy an existing patrol scheme, select the required patrol scheme in the Patrol scheme list, and click the Copy button. This will add a copy of the selected patrol scheme to the list.
The copy will initially be named Copy of [Patrol Scheme Name]. To change the name to a name of your choice, select the Copy of [Patrol Scheme Name] listing, and click the Rename button.
Renaming an Existing Patrol Scheme
To change the name of an existing patrol scheme, select the required patrol scheme in the Patrol scheme list, and click the Rename button.
Removing an Existing Patrol Scheme
To remove an existing patrol scheme, select the required patrol scheme in the Patrol scheme list, and click the Remove button.
Note: The selected patrol scheme will be removed from the list without further warning.
Selecting Preset Positions to Be Used for a PTZ Patrol Scheme
Having selected a patrolling scheme in the Patrol scheme list, you are able to specify which of the PTZ camera's preset positions should be used for the selected patrolling scheme:
1. In the Preset Positions list, select the names of the preset positions you want to use.
2. Click the >> button to copy the selected preset positi ons to the Patrolling list.
3. The camera will move between preset positions in the sequence they appear in the Patrolling
A preset position can be used more than once in a patrol scheme, for example if the preset position covers an especially important location.
Tip: By pressing the CTRL or SHIFT buttons on your keyboard while selecting from the
Preset Positions list, you are able to select several or all of list's preset positions in one go.
list, starting at the preset position listed first.
If you want to change the sequence of preset positions in the Preset Positions list, select a preset position name, and use the move up or move down buttons to move the selected preset position name.
To remove a preset position from the Patrolling list, select the preset position in question, and click the << button.
Specifying Timing Settings for a PTZ Patrol Scheme
Having selected a patrolling scheme in the Patrol scheme list, you are able to specify timing settings for the patrol scheme:
1. In the Stay at each position in the patrol schedule field, specify the number of seconds for which the PTZ camera should stay at each preset position.
2. In the Time for each PTZ camera movement to complete field, specify the number of seconds required for the PTZ camera to move between preset positions.
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In order not to generate false motion alarms, motion detection for the PTZ camera is automatically disabled while the camera moves between two preset positions. After the specified number of seconds, motion detection is automatically enabled again.
It is thus important that the camera is able to reach all of the patrolling scheme's preset positions within the number of seconds you specify. If not, false motion is likely to be detected.
Bear in mind that it takes longer for the PTZ camera to move between positions that are located physically far apart (e.g. from an extreme left position to an extreme right position) than between positions that are located physically close together.
3. The total number of seconds between each preset position will be listed below the two fields.
PTZ Patrolling Actions on Detected Motion
You are able to combine a PTZ patrol scheme with motion detection, so that when motion is detected, the PTZ camera will pause its patrolling and remain at the position where motion was detected for a specified period of time.
To use this feature, do the following:
1. Select the Disable patrolling schedule if motion is detected check box.
2. Select whether the PTZ camera should resume patrolling:
• When a certain number of seconds has passed since first detection of motion, regardless
whether further motion is detected
- or -
• When a certain number of seconds has passed without further detection of motion
3. Specify the required number of seconds for selected option.
Example: You may specify that the PTZ camera should go to the next preset position and resume patrolling when 10 seconds has passed without detection of motion.
PTZ Scanning
PTZ scanning is supported on a few devices only. If your device supports PTZ scanning, the Setup of PTZ Scanning section lets you enable PTZ scanning and select a PTZ scanning speed.
Quality, Resolution, etc.
Note: Settings in the Configure Device window are to a large extent camera-specific. The window's contents will therefore vary from camera to camera; descriptions in the following are thus for guidance only.
The Configure Device window lets you specify image quality settings, such as compression, resolution, etc. for a specific camera.
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Example of the Configure Device window, with a preview image
Access: You access the Configure Device window by clicking the Image Quality... button in the
Camera Settings for [Device Name] [Camera Name] window.
The Configure Device window is divided into a Camera Settings section and a preview image section:
Camera Settings Section
The Camera Settings section will typically contain controls for compression, bandwidth, resolution, color, contrast, brightness, image rotation, and similar.
Include Date and Time in Image
The Camera Settings section may feature an Include Date and Time in Image check box. When selected, date and time from the camera will be included in images from the camera.
Note: As cameras are separate units which may have separate timing devices, power supplies, etc., camera time and NetDVMS system time may not correspond fully, and this may occasionally lead to confusion.
As all images are time-stamped by NetDVMS upon reception, and exact date and time information for each image is thus already known, it is recommended that you keep the Include Date and Time in Image check box cleared.
Should you want to use the Include Date and Time in Image feature, it is recommended that you click the Synchronize Time button, if available. Clicking the Synchronize Time button will set camera time to system time, but does not guarantee that camera time will match system time indefinitely.
Tip: For consistent synchronization, you may, if supported by the camera, auto-synchronize
camera and system time via a time server.
Preview Image
When adjusting camera settings, you are able to view the effect of your settings by clicking the Preview Image button, located at the bottom of the window.
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Clicking the Preview Image button will provide you with an image from the camera in question, as it would look with the settings specified in the Camera Settings section.
When you have found the best possible camera settings, click OK to apply the settings for the camera.
Archiving
With the daily archiving feature in NetDVMS, you are able to keep recordings for as long as required, limited only by the available hardware storage capacity.
You enable and configure archiving in the Archive setup window you specify where archives should be stored for each camera.
Benefits of Archiving
By default, information received from cameras is stored by NetDVMS in a database for each camera. The database for each camera (see Camera Settings for [Device Name] [Camera Name] window
capable of containing a maximum of 600,000 records or 40 GB before the oldest records in the database are overwritten.
With archiving, the amount of records you are able to store is limited only by the available hardware storage capacity. Note, however, that it is only possible to archive up to 40 GB per camera per day.
By using archiving, you will also be able to back up archived records on backup media of your choice, using your preferred backup software.
How Archiving Works
For each camera, for which archiving has been specified, the contents of the camera database will be moved to a default archiving directory called Archives. This will happen automatically one or more times every day, depending on your archiving settings.
The default archiving directory is located on the computer running the NetDVMS software, by default in the directory containing the NetDVMS software.
In the archiving directory, separate sub-directories for storing archives for each camera are automatically created. These sub-directories are named after the MAC address of the device to which the camera is connected.
Since you are able to keep archives spanning many days of recordings, and since archiving may take place several times a day, further sub-directories, named after the archiving date and time, are also automatically created.
The sub-directories will be named according to the following structure:
...\Archives\CameraMACAddress_VideoEncoderChannel\DateAndTime
Example: With the default archiving folder located under C:\videodata, video from an archiving taking place at 23.15 on 1st June 2008 for a camera attached to channel 2 on a video encoder device with the MAC address 00408c51e181 would be stored at the following destination:
C:\videodata\Archives\00408c51e181_2\2008-06-01-23-15
. The Archive setup window also lets
) is
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If the device to which the camera is attached is not a video encoder device with several channels, the video encoder channel indication in the sub-directory named after the device's MAC address will always be _1. Example: (e.g. 00408c51e181_1)
Storing Archives at Other Locations than the Default Archiving Directory
You are of course also able to store archives at other locations than locally in the default archiving directory. You may, for example, specify that your archives should be stored on a network drive.
When archiving to other locations than the default archiving directory, NetDVMS will first store the archive in the local default archiving directory, then immediately move the archive to the archiving location you have specified.
While this may at first glance seem unnecessary, it greatly speeds up the archiving procedure, which will reduce delays in case of network problems. Archiving directly to a network drive would mean that archiving time would vary depending on the available bandwidth on the network. First storing the archive locally, then moving it, ensures that the archiving is always performed as fast as possible.
If archiving to a network drive, note the regular camera database must still be stored on a local drive, i.e. a drive attached directly to the computer running the NetDVMS system.
Archiving Audio
If audio is enabled on a device, audio from the device will also be archived. If the device is a video encoder with several channels, audio will be archived with the camera on channel 1.
When an audio source is enabled, audio is recorded to the associated camera’s database. This will affect the database’s capacity for storing video. It is thus important to bear in mind that the maximum limit of the database is likely to be reached earlier if recording audio and video than if only recording video. It is thus a very good idea to use archiving if using audio sources. You may also want to archive more frequently if recording audio and video than if only recording video.
Storage Capacity Required for Archiving
The storage capacity required for archiving depends entirely on the amount of recordings you plan to archive.
Some organizations want to keep archived recordings from a large number of cameras for several months or years. Other organizations may only want to archive recordings from one or two cameras, and they may want to keep their archives for much shorter periods of time.
Before enabling archiving, you should always consider the storage capacity of the local drive containing the default archiving directory to which archives are always moved, even though they may immediately after be moved to an archiving location on a network drive: As a rule of thumb, the capacity of the local drive should be at least twice the size required for storing the databases of all cameras for which archiving has been specified.
When archiving data from a camera to external locations, including archiving locations on network drives, NetDVMS automatically checks that the space required for data to be archived plus 1 GB of free disk space per camera is available at the external location. If not, the external archive location's oldest data from the camera in question will be deleted until there is sufficient free space for the new data to be archived.
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In short: When estimating storage capacity required for archiving, consider your organization's needs, then plan for worst case rather than best case scenarios.
Automatic Response if Running Out of Disk Space
With archiving, NetDVMS can automatically respond to the threat of running out of disk space. Two scenarios can occur, depending on whether the camera database drive is different from, or identical to, the archiving drive:
Different Drives: Automatic Archiving if Database Drive Runs Out of Disk Space
In case the NetDVMS server is running out of disk space, and
o the archiving drive is different from the camera database drive, and o archiving has not taken place within the last hour, archiving will automatically begin in an
attempt to free up disk space. This will happen regardless of any archiving schedules, but will of course only apply for cameras for which archiving has been enabled in the Archive Setup
window
The server is considered to be running out of disk space if:
.
o there is less than 10% disk space left, and the available disk space goes below 30 GB plus 1.5
GB per camera
- or -
o the available disk space goes below 150 MB plus 20 MB per camera (example: with ten
cameras, the server would be running out of disk space if the remaining available disk space went below 350 MB (150 MB plus 20 MB for each of the ten cameras))
The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 10% disk space left.
On the archiving drive, NetDVMS automatically checks that the space required for data from a camera to be archived plus 1 GB of free disk space per camera is available. If not, the archive drive's oldest data from the camera in question will be deleted until there is sufficient free space for the new data to be archived.
IMPORTANT: You will lose the archive data being deleted.
Same Drive: Automatic Moving or Deletion of Archives if Running Out of Disk Space
In case the NetDVMS server is running out of disk space, and the archiving drive is identical to the camera database drive, NetDVMS will automatically do the following in an attempt to free up disk space:
1. First, NetDVMS will attempt to move archives (moving archives is only possible if you use dynamic archiving, with which you can archive to several different drives; configured through the
Archive Setup Wi
o there is less than 15% disk space left, and the available disk space goes below 40 GB plus 2
GB per camera
ndow). This will happen if:
- or -
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o the available disk space goes below 225 MB plus 30 MB per camera (example: with ten
cameras, the server would be running out of disk space if the remaining available disk space went below 525 MB (225 MB plus 30 MB for each of the ten cameras))
The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 15% disk space left.
2. If moving archives is not possible, NetDVMS will attempt to delete the oldest archives. This will happen if:
o there is less than 10% disk space left, and the available disk space goes below 30 GB plus 1.5
GB per camera
- or -
o the available disk space goes below 150 MB plus 20 MB per camera (example: with ten
cameras, the server would be running out of disk space if the remaining available disk space went below 350 MB (150 MB plus 20 MB for each of the ten cameras))
The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 10% disk space left.
IMPORTANT: You will lose data from the archives being deleted.
3. Ultimately, if there are no archives to delete, NetDVMS will attempt to resize camera databases by deleting their oldest recordings. This will happen if:
o there is less than 5% disk space left, and the available disk space goes below 20 GB plus 1 GB
per camera
- or -
o the available disk space goes below 75 MB plus 10 MB per camera (example: with ten
cameras, the server would be running out of disk space if the remaining available disk space went below 175 MB (75 MB plus 10 MB for each of the ten cameras))
The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 5% disk space left.
IMPORTANT: You will lose the data deleted as part of the database resizing process.
When the recording server is restarted upon such database resizing, the original database sizes will be used. You should therefore make sure the drive size problem is solved, or adjust camera database sizes to reflect the altered drive size.
Tip: Should the database resizing procedure take place, you will be informed on-screen in the
NetGuard-EVS, in log files, and (if set up) through an e-mail and/or SMS alert.
Backing Up Archives
Many organizations want to back up recordings from cameras, using tape drives or similar. Creating such backups based on the content of camera databases is not recommended; it may cause
sharing violations or other malfunctions. Instead, create such backups based on the content of archives. If you have not specified separate
archiving locations for separate cameras, you could simply back up the default local archiving directory, Archives.
When scheduling a backup, make sure the backup job does not overlap with your specified archiving times.
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Viewing Archived Recordings
You view archived recordings in the Viewer or NetGuard-EVS. This way, you are able to use all of Viewer's or NetGuard-EVS's advanced features (video browsing, smart search, evidence export, etc.) for archived recordings as well.
Archives Stored Locally or on Network Drives
For archived recordings stored locally or on network drives you simply use the Viewer's or NetGuard-EVS's browsing features, for example the timeline browser or the playback controls, for finding and viewing the required recordings; just like you would with recordings stored in a camera's regular database.
Exported Archives
For exported archives, e.g. archives stored on a CD, you must use the Viewer: Click the browse button in the Viewer's Database Information control panel to browse for the archive you want to view. Once you have specified the required archive this way, you can use all of the Viewer's browsing features for navigating the recordings in the archive.
Virus Scanning and Archiving
If allowed in your organization, disable any virus scanning of camera databases and archiving locations. For more information see Virus Scanning Information
.
New Database if Archiving Fails
Under extremely rare circumstances archiving may fail. For example, a database may be full and ready for archiving, but the operating system may lock content in the database if a content file is open. This would prevent archiving. In practice, this situation would only occur if somebody attempted to view a database file (e.g. a .pic file) directly from the database folder at the time of the archiving (viewing the file directly would not work since database content cannot be viewed as individual files, only through a NetGuard-EVS or Viewer).
In such situations, the database will be put aside for archiving at a later point in time. While the database is put aside, a special temporary database is created for storage of new recordings. This way, no new recordings will be lost even though the original database is full (provided enough disk space is available for storing the special temporary database).
NetDVMS will wait for the next archiving occasion (either scheduled or because the special temporary database also becomes full). It will then archive the content of the special temporary database, and thus free up space in it. NetDVMS will then continue to store new recordings in the special temporary database. This will apply until the Recording Server service is restarted restarted, the content of the original database will be archived, and new recordings will again be stored in the original database. The special temporary database will also be archived, and will then cease to exist.
Can I view recordings from the special temporary database? Normally, the content of databases can be viewed through a NetGuard-EVS or Viewer, regardless whether the databases have been archived or not. However, the content of the special temporary database cannot be viewed through a NetGuard-EVS until the content has been archived. On the surveillance server itself, you will be able to view the content of the special temporary database through the Viewer, even if the special temporary database has not been archived yet.
Since the special temporary database will be used for storing new recordings until the Recording Server service is restarted—even though the original database may no longer be locked—you may in
. Once the service has been
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these extremely rare situations experience that new recordings are not viewable through NetGuard­EVS or Ocularis Client Lite. In that case, restarting the Recording Server service will help, since it will force the original database to again be used for storing new recordings.
Archive Setup Window
The Archive setup window lets you enable and configure the archiving feature. It also lets you specify where archives should be stored.
Access: To access the Archive setup window, click the Archive Setup... button in the Administrator
window.
Fields and Buttons
The Archive setup window contains the following fields and buttons:
Field, Button Description
Enable Archiving
Delete databases in the backup directory older than
Automatically delete old archives if space is needed
Select check box to enable the archiving feature.
Note: Remember to specify for which cameras the archiving feature should be used; you do this in the Select cameras for which the archiving function should apply section at the bottom of the window.
Lets you specify how many days you want to keep archived recordings for. Archived recordings older than the specified number of days will automatically be deleted.
In the Camera Settings for [Device Name] [Camera Name]window you can overwrite this setting for a specific camera.
Note: You can only change this option if the Automatic path selection check box (see below) is also selected. If the Automatic path selection check box is not selected, automatic deletion of old
archives will always be active.
If you select this check box, the oldest archives will automatically be deleted until there is enough space when new recordings are moved to the archives.
If you clear this check box, and the archives are full, your recordings will remain in the local database. When the local database runs out of space, the oldest recordings will be deleted.
Send email on archive error
Select check box if NetDVMS should send an e-mail alert if archiving fails, for example because the disk is full.
Note: In order to be able to use e-mail alerts, the e-mail alert feature must have been set up in the E-Mail setup window.
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Field, Button Description
Send SMS on archive error
Automatic path selection
Daily archiving times
Select check box if NetDVMS should send an SMS (mobile phone text message) alert if archiving fails, for example because the disk is full.
Note: In order to be able to use SMS alerts, the SMS alert feature must have been set up in the SMS settings window.
Lets you select locations for archiving for all cameras in one go. This will divide the bottom of the window into two sections: Select
cameras for which the archiving function should apply and Select drives for dynamic archives. See descriptions below.
Lists specified archiving times. Archiving will take place every day at the specified times.
Archiving once a day will normally suffice. However, if you expect the daily database per camera to exceed 40 GB or 600,000 records, you should specify additional archiving times.
To add an archiving time to the list, specify the required time in the Time to add field, then click the Add button.
There must be at least one hour between each archiving time. To remove an archiving time from the list, select the archiving time
to remove from the list, and click the Delete button.
Note: While archiving takes place, cameras for which archiving applies will briefly stop recording, one after the other. Although the pause is very brief (typically less than a second), it is therefore recommended that you specify archiving times that are outside periods in which you expect to record important video.
Time to add Lets you add an archiving time to the Daily archiving times list.
You specify the required time by selecting the hour, minute and second values respectively, then clicking the field's up and down buttons to increase or decrease values.
second values.
Add Adds the archiving time specified in the Time to add field to the
Daily archiving times list.
Delete Removes a selected archiving time from the Daily archiving times
list.
Tip: You may also simply overwrite selected hour, minute or
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Field, Button Description
Select cameras for which the archiving function should apply
If the Archive Setup window's Enable Archiving check box is selected, this section lists cameras for which archiving is possible.
The section lists all enabled cameras, i.e. cameras which, depending on their individual settings, may transfer video to the surveillance system. The section also lists the path to the archiving directory for each camera.
Tip: If a particular camera is not listed, it is highly likely that the camera is disabled. To check if a camera is disabled, look for the camera in the Administrator window's Device Manager section. A disabled camera will be clearly indicated by an icon , and can be enabled if you right-click the camera name.
SPECIFYING THAT ARCHIVING SHOULD APPLY FOR SPECIFIC CAMERAS
To specify that archiving should apply for a specific camera, select the check box next to the name of the required camera.
Specifying that archiving should apply for a specific camera
Remember that only when you click OK is archiving actually enabled for the selected cameras.
ARCHIVING LOCATIONS FOR INDIVIDUAL CAMERAS (STATIC
ARCHIVING)
If the Automatic path selection check box is not selected, you must specify an archiving location for each camera. This is further described under Static Archiving.
Archiving Locations for All Cameras (Dynamic Archiving)
By selecting the Automatic path selection check box, you can specify archiving locations for all selected cameras in one go to a number of drives on your network. Archiving will take place dynamically to all selected drives. This is further described under Dynamic Archiving.
Set all Selects the check boxes for all cameras listed in the Select cameras
for which the archiving function should apply section.
Clicking the Set all button is thus a quick way to specify that archiving should apply for all cameras listed. Remember that only when you click OK is archiving actually enabled for the selected cameras.
Clear all Clears the check boxes for all cameras listed in the Select cameras
for which the archiving function should apply section.
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Field, Button Description
Clicking the Clear all button is thus a quick way to specify that archiving should not apply for any of the cameras listed. Remember that only when you click OK, archiving is actually disabled for the selected cameras.
Set all paths Note: This button is only available if the Automatic path selection
check box is not selected. Copies the selected path listing to all cameras listed in the Select
cameras for which the archiving function should apply section.
If you use the same archiving directory for all cameras, this can save you having to manually specify identical paths for each camera.
Example: You have specified the path C:\MyFiles\MySurveillanceSystem for a camera. To quickly use this path for all cameras, select the path listing and click the Set all paths button.
Add target Note: The button is only available if the Automatic path selection
check box is selected.
By clicking this button, you can add a new archiving target. When you click the button, a path named New drive will appear in the list. To specify a path simply click New drive to overwrite it. The path you type must exist in the My Network Places folder. Note, that the path you type will not get a drive letter. That is because it is not a mapped drive. If it had been a mapped drive, it would already have been in the list.
Note: You cannot delete a target you have added. Instead, if you clear a check box for a target you have added manually and click
OK, the target will not be on the list the next time you access the Archive setup window. However, the Archives folder at the target
destination will remain available for viewing recordings.
Static Archiving
Note: Specifying archiving locations for individual cameras is only possible if you have not selected the Automatic path selection check box.
If the Automatic path selection check box is not selected, a default archiving location is specified for each camera. The default archiving directory, called Archives, will be located at this location.
To specify another location for the archiving directory for a camera, either click the browse icon next to the path listing for the required camera and browse to the required location, or click the default path listing to overwrite it.
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Tip: To maximize load sharing and optimize performance, distribute archives across your available
storage space, if possible.
Note: If specifying another archiving location than the default location , the location you specify must exist. You are not able to create new directories as part of the process. If archiving to a network drive, the regular camera database must still be stored on a local drive, i.e. a drive attached directly to the computer running the NetDVMS system.
Archives for the selected camera will be stored in separate subdirectories under the Archives directory at the location you specify. The subdirectories will be named according to the following structure:
...\Archives\CameraMACAddress_VideoEncoderChannel\DateAndTime
Example: With the default archiving folder located under C:\videodata, recordings from an archiving taking place at 23.15 on 1st June 2008 for a camera attached to channel 2 on a video encoder device with the MAC address 00408c51e181 would be stored at the following destination:
C:\videodata\Archives\00408c51e181_2\2008-06-01-23-15
If the device to which the camera is attached is not a video encoder device with several channels, the video encoder channel indication in the subdirectory named after the device's MAC address will always be _1. Example: 00408c51e181_1.
Dynamic Archiving
Dynamic archiving is ideal if you wish to archive to several drives during the same archiving process but do not want to worry about how much space is used on each drive. Dynamic archiving is only possible when you select the Automatic path selection check box.
When you select Automatic path selection, you will be able to specify archiving locations for all selected cameras in one go. In the Select drives for dynamic archives section, simply select the box next to each drive required as archives.
Note that it is only possible to select drives; you cannot edit the paths. An Archives directory will automatically be created in each drive, and the archiving will take place the same way as described previously under Specifying that Archiving Should Apply for Specific Cameras.
If you need to use a path for archiving that is not in the list, click the Add target button which is described previously.
What Happens During Dynamic Archiving?
If the drive on which the camera stores its regular database is among the drives you have selected for dynamic archiving, archiving for the camera in question will always take place to that drive first.
If the drive on which the camera stores its regular database is or becomes full—or if it is simply not among the drives selected for dynamic archiving—archiving will take place to the selected drive with the most free disk space. Which drive that is may change during the archiving process, and archiving
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may therefore happen to several drives during the same process. However, that has no impact on how you find and view archived recordings.
Note: If you use a drive for both recording and archiving, archiving to that drive will only take place from cameras recording to that drive. In that case, you should select one or more other drives for archiving, so that archiving from other databases will also take place. Alternatively, you should avoid using the same drive for both recording and archiving.
Important: If you have more that one surveillance server, each surveillance server must archive to its own mapped location in order for archiving to work. If you try to archive to the same mapped location from all the servers, archiving will not work.
Archiving Audio
If audio is enabled on a device, audio from the device will also be archived. If the device is a video encoder with several channels, audio will be archived with the camera on channel 1.
Audio
If you use audio sources (i.e. microphones and/or speakers) on your NetDVMS system, note the following:
• Only audio from microphones is recorded: Only incoming audio, i.e. audio recorded by microphones attached to cameras, is recorded. Outgoing audio, i.e. what NetGuard-EVS operators say when they talk through speakers attached to cameras, is not recorded.
• Audio from microphones is recorded even when video is not: When a microphone is enabled (see Microphone Settings Window whenever the associated camera is online (i.e. transmitting data to NetDVMS; see
Camera/Alert Scheduler Window
or not.
Depending on your cameras’ recording settings, this may mean that when you play back recordings, you may find that there are periods for which you only have audio recordings. This will also be the case for exported recordings if audio has been included in the export.
• Audio recording affects video storage capacity: When a microphone is enabled, audio is recorded to the associated camera’s database. This will affect the database’s capacity for storing video. A camera’s database can contain a maximum of 40 GB or 600,000 records. It is thus important to bear in mind that the maximum limit of the database is likely to be reached earlier if recording audio and video than if only recording video.
), regardless whether video from the camera is being recorded
), audio from the microphone will be recorded
o Example: If using MPEG4, each one-second video GOP (Group Of Pictures) will be
stored in one record in the database. Each second of audio will also be stored in one record in the database. When this is the case, the database’s video storage capacity will be reduced to a maximum of 300,000 records, because half of the database’s total maximum of 600,000 records will be used for storing audio.
o Example: If using MJPEG, audio is stored in one record for every JPEG for as long as
the audio block size does not exceed the time between the JPEGs. The database’s video storage capacity can thus in extreme cases be reduced to a maximum of 300,000 records, because half of the database’s total maximum of 600,000 rec o rds will be used for storing audio. If using very high frame rates, where there is less time between each JPEG, a smaller portion of the database will be used for storing audio
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records, and consequently a larger portion will be available for storing video.
Thus, a camera database’s maximum video storage capacity may in some cases be halved when an associated audio source is enabled.
Note: Above examples are simplified. Since databases also have a maximum limit of 40 GB of data, the exact available video storage capacity will also depend on GOP/JPEG and audio kilobyte size.
Tip: The Archiving feature enables you to store recordings beyond the capabilities of cameras’
databases. Even if already using archiving, you may want to archive more frequently if recording audio and video than if only recording video.
Microphone Settings Window
The Microphone Settings window lets you change basic settings for a microphone.
Access: You access the Microphone Settings window from the Administrator window: Select a
microphone in the Administrator window's Device Manager section, then click the Settings button.
• Device name: Displays the name of the microphone. If required, you are able to overwrite the existing microphone name with a new one.
• Enabled: Lets you enable/disable use of the microphone.
Tip: You can also enable/disable a microphone in the Administrator window: Right-click the required microphone in the Administrator window's Device Manager section, then select Disable or Enable from the menu that appears.
Note: On some devices, a microphone can also be enabled/disabled on the device itself, typically through the device's own configuration web page. If a microphone on a device does not work after enabling it in the Administrator application, you should thus verify whether the problem may be due to the microphone being disabled on the device itself.
Speaker Settings Window
The Speaker Settings window lets you change basic settings for a speaker.
Access: You access the Speaker Settings window from the Administrator window: Select a speaker in the Administrator window's Device Manager section, then click the Settings button.
• Device name: Displays the name of the speaker. If required, you are able to overwrite the existing speaker name with a new one.
• Enabled: Lets you enable/disable use of the speaker.
Tip: You can also enable/disable a speaker in the Administrator window: Right-click the required speaker in the Administrator window's Device Manager section, then select Disable or Enable from the menu that appears.
Note: On some devices, a speaker can also be enabled/disabled on the device itself, typically through the device's own configuration web page. If a speaker on a device does not work after enabling it in the Administrator application, you should thus verify whether the problem may be due to the speaker being disabled on the device itself.
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Download Manager (Access Client Availability)
The Download Manager lets you manage which NetDVMS-related features your organization's users will be able to access from a targeted welcome page on the surveillance system server.
Access: You access the Download Manager from Windows' Start menu: Select All Programs > NVR Download Manager > NVR Download Manager.
Examples of User-Accessible Features
• With a standard browser, users connect to the surveillance server where they are
presented with a welcome page. From the welcome page, users can download OnSSI client software and install it on their computers.
• Language packs, which let users add additional language versions to their existing
clients. Users download such language packs from the welcome page.
• Users can connect to welcome page and log in to NetGuard, which simply runs in a
browser without any need for software installation.
• Various plugins. Downloading such plugins can be relevant for users if your
organization uses add-on products with NetDVMS.
What Does the Welcome Page Look Like?
The welcome page is a simple web page with links to downloading or running various features. To view the welcome page, simply open an Internet Explorer browser (version 6.0 or later)
and connect to the following address:
http://[surveillance server IP address or hostname]
If the Image Server you must specify the port number as well, separated from the IP address or hostname by a colon:
http://[surveillance server IP address or hostname]:[port number]
The content of the welcome page is managed through the Download Manager; therefore the welcome page will often look different across organizations.
Initial Look
Immediately after you install NetDVMS, the welcome page will provide access to two features: Ocularis Client Lite and NetGuard Clients.
This initial look of the welcome page is automatically provided through the Download Manager's default configuration—for more information, see Default Configuration of Download Manager in the following.
has been configured with a port number other than the default port 80,
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Default Configuration of Download Manager
The Download Manager has a default configuration. This ensures that your organization's users can access standard features without the surveillance system administrator having to set up anything.
The default configuration provides users with access to two features: Ocularis Client Lite and NetGuard clients in language versions matching the language version of your NetDVMS system.
The Download Manager's configuration is represented in a tree structure. Example: With an English version of NetDVMS, the Download Manager's default configuration would be represented in a tree structure like this.
Download Manager screen
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Download Manager's Tree Structure Explained
• The first level of the tree structure simply indicates that you are working with
NetDVMS.
• The second level refers to the languages in which the page is available. In the example, the
page is available in English, French, Chinese and Spanish.
• The third level refers to the features which are—or can be made—available to users. In the
example, these features are limited to NetGuard-EVS and NetGuard.
• The fourth level refers to particular versions of each feature, such as version 4.5e, which are—
or can be made—available to users.
• The fifth level refers to the language versions of the features which are—or can be made—
available to users. In the example, on ly English versions are initia lly listed. This is because the example is from an English version of NetDVMS; had you installed a Japanese version, only
In the example, NetDVMS has been installed an English-language version. The fact that only standard features are initially available—and only in the same language version
as the surveillance system itself—helps reduce installation time and save space on the server. There is simply no need to have a feature or language version available on the server if nobody is going to use it.
You can, however, easily make more features and/or languages available as required. See Making New Features Available in the following for more information.
Japanese versions would initially be listed.
Making New Features Available
Making new features—including new language versions—available to your organization's users involves two procedures: First you install the required features on the surveillance system server. You then use the Download Manager to fine-tune which features should be available in the various language versions of the welcome page.
Installing New Features on Server
If the Download Manager is open, close it before installing new features on the server. Installation files for NetGuard-EVS language versions, language packs, etc. are by default
available on your surveillance system server in a folder called Installers. The Installers folder is located in the NetDVMS installation folder.
To install a feature from the Installers folder, select the required language sub-folder, then double-click the required installation (.exe) file.
Tip: You can find more language versions of the NetGuard-EVS installer—and additional
language packs—on the NetDVMS software DVD. When a new feature has been installed on the surveillance system server, you will see a
confirmation dialog. If required, you can open the Download Manager from the dialog.
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Making New Features Available through the Download Manager
When you have installed new features—such as NetGuard-EVS language versions, language packs, etc.—they will by default be selected in the Download Manager, and thus immediately be available to users via the welcome page.
You can always show or hide features on the welcome page by selecting or clearing check boxes in the Download Manager's tree structure.
Tip: You can change the sequence in which features and languages are displayed on the welcome page: In the Download manager's tree structure, simply drag items and drop them at the required position.
Hiding and Removing Features
You can remove features in several ways:
• You can hide features from the welcome page by clearing check boxes in the Download
Manager's tree structure. In that case, the features will still be installed on the surveillance system server, and by selecting check boxes in the Download Manager's tree structure you can quickly make the features available again.
• You can remove features which have previously been made available through the
Download Manager. This will remove the installation of the features on the surveillance system server. The features will disappear from the Download Manager, but installation files for the features will be kept in the surveillance system server's Installers folder, so you can re-install them later if required.
1. In the Download Manager, click the Remove features... button.
2. In the Remove Features window, select the features you want to remove.
3. Click OK. You will be asked to confirm that you want to remove the selected features. If you are sure, click the Yes button.
• You can remove installation files for non-required features from the surveillance
system server. This can help you save disk space on the server if you know that your organization is not going to use certain features—typically non-relevant language versions. See Removing Installation files for End-User Features
for more information.
Virus Scanning Information
If you are using virus scanning software on the NetDVMS server, it is likely that the virus scanning will use a considerable amount of system resources on scanning data from the Download Manager. If allowed in your organization, disable virus scanning on all or parts of the NetDVMS server. For more information see Virus Scanning Information
.
General Settings
The General Settings window lets you manage a variety of settings, such as user rights, e-mail and SMS settings, logging, etc.
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Access: To access the General Settings window, click the General Settings... button in the
Administrator window.
The General Settings window is divided into a number of sections:
Administrator Settings
The Administrator Settings section lets you password protect access to the Administrator application. When the Enable Protection check box is selected, users must supply the administrator password in
order to be able to access the Administrator application, and in order to be able to use any of the features to which access has been restricted.
Changing the Administrator Password
To change the administrator password, click the Change Password... button to open the
Change Password window
When an administrator password is in use, users accessing the Administrator application, or wishing to use protected features, must type the administrator password in the window before access is granted.
.
Manual Start Recording Settings
In the Manual start recordings settings section you can enable the possible to manually start recording in NetGuard-EVS.
Select the check box Enable manual start recording to enable manually start of recording. In the Default duration of manual recording [secs.]: field you can specify the number of seconds the
recording should last. Note that the minimum number of seconds you can specify is 30. The Maximum duration of manual recording [secs.]: field is reserved for future usage.
NetCentral Settings
The NetCentral section lets you enable and configure access to the surveillance system from an OnSSI event server in order to retrieve status information and alarms.
The default setting is that Enable NetCentral connections check box is selected.
Patrolling Settings
Note: Settings in this section are relevant only if you are using PTZ cameras for which patrolling has been set up.
The regular patrolling of PTZ cameras may be interrupted, either manually or when a particular event occurs. The Patrolling settings section lets you specify how many seconds should pass before the regular patrolling is resumed after a manual or event-based interruption. Default is 30 seconds.
The settings in this section will apply for all installed PTZ cameras.
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IMPORTANT: Users of NetGuard-EVS are—in addition to manual control—able to stop a selected PTZ camera's patrolling entirely. This takes place through a context menu in the NetGuard-EVS view. Therefore, for NetGuard-EVS users, the number of seconds specified in the Patrolling settings section does only apply when users manually control a PTZ camera; not when users stop a PTZ camera's patrolling entirely. When NetGuard-EVS users stop a PTZ camera's patrolling entirely, the camera's patrolling will resume only when the NetGuard-EVS user selects to resume it.
Tip: PTZ patrolling for individual PTZ cameras is configured in the Setup PTZ Patrolling window.
Logfile Settings
The Logfile Settings section lets you specify where to keep the general log files containing information about activity in the Administrator and recording server, and how long for.
Separate log files are generated for the Administrator and recording server service.
Logfile Path
By default, the Administrator and recording server log files are stored in the folder containing the NetDVMS software.
To specify another location for your log files, type the path to the required folder in the Logfile Path field, or click the browse button next to the field to browse to the required folder.
Days to Log
A new log file is created every day. A log file older than the number of days specified in the Days to log field is automatically deleted. By default, the log file will be stored for five days.
To specify another number of days, simply overwrite the value in the Days to log field. The current day's activity is always logged, even with a value of 0 in the Days to log field. The
maximum number of days to log is 9999.
Tip: Read more about NetDVMS logging in About Logging.
Event Recording Settings
As opposed to the general log files, which contain information about activity on the surveillance system itself, event log files contain information about registered events (for more information about events, see About Input, Events & Output ...
The Event Recording Settings section lets you specify where to keep event log files, and for how long. Event log files should be viewed using NetGuard-EVS or Viewer
• NetGuard-EVS: In the Browse tab's Alerts section, select the required event, then click
the Get List button to see when the event in question was detected.
• Viewer: Select the Viewer’s Alarm Overview control panel, then click the Events button to
view the events log.
).
:
Path
By default, event log files are stored in the folder containing the NetDVMS software.
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To specify another location for your log files, type the path to the required folder in the Path field, or click the browse button next to the field to browse to the required folder.
Days to Keep
A new event log file is created every day. Event log files older than the number of days specified in the Days to keep field are automatically deleted. By default, event log files will be stored for five days.
To specify another number of days, simply overwrite the value in the Days to keep field. The current day's activity is always logged, even with a value of 0 in the Days to keep field. The
maximum number of days to log is 9999.
Tip: Read more about NetDVMS logging in About Logging.
Advanced
The Advanced section lets you specify a number of additional settings:
Check Box Description
Don't send e-mail on camera failures
Don't send SMS on camera failures
Start cameras on remote live requests
If selected, no e-mail alerts will be sent if NetDVMS loses contact with a camera.
Otherwise, e-mail alerts will, provided the e-mail alert feature has been enabled in the E-Mail setup window, automatically be sent if NetDVMS loses contact with a camera, regardless of any e-mail alerts periods defined in the Camera/Alert Scheduler window.
If selected, no SMS alerts will be sent if NetDVMS loses contact with a camera.
Otherwise, SMS alerts will, provided the SMS alert feature has been enabled in the SMS settings window, automatically be sent if NetDVMS loses contact with a camera, regardless of any e-mail alerts periods defined in the Camera/Alert Scheduler window.
Cameras may be stopped, for example because they have reached the end of an online schedule, in which case NetGuard an d NetGuard-EVS users will not be able to view live video from the cameras.
However, if Start cameras on remote live requests is selected, NetGuard and NetGuard-EVS users will be able to start the camera in order to view live video from the camera.
Create default schedule for new cameras
If selected (default), a schedule specifying that the camera is always online (i.e. transferring video to NetDVMS will automatically be created in the Camera/Alert Scheduler window. The automatically created schedule can be edited manually at any time.
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If not selected, no schedule will automatically be created; meaning that the camera will not automatically be transferring video to NetDVMS. When required, schedules can be added manually in the Camera/Alert Scheduler window.
Email Settings
Clicking the Email Settings... button opens the E-Mail setup window configure the use of e-mail alerts.
, in which you enable and
Sms Settings
Clicking the Sms Settings... button opens the SMS settings window the use of SMS (mobile phone text message) alerts.
Note: Use of the SMS alert feature requires that an external Siemens TC-35 GSM modem has been attached to a serial port on the computer running the NetDVMS software.
, in which you enable and configure
Change Password Window
The Change Password window lets you change the administrator password for your NetDVMS solution.
Access: To access the Change Password window, click the Change Password... button in the
General Settings window.
How to Change the Administrator Password
To change the administrator password, do the following:
1. Specify the current administrator password in the Old password field
2. Specify the new administrator password in the New password field
3. Repeat the new administrator password in the New password (confirm) field
4. Click OK.
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NetCentral Settings Window
Note: Settings in the NetCentral Settings window are relevant only if you are using the NetCentral add-on product in connection with NetDVMS.
The NetCentral Settings window lets you specify the login settings required for an NetCentral server to access the surveillance system in order to retrieve status information and alarms.
Access: To access the NetCentral Settings window, click the Settings... button in the NetCentral Settings section of the General Settings window.
Specify login settings for the NetCentral server in the following fields:
• Login: Type the name of the NetDVMS server. The name must match the name specified on the NetCentral server itself. Default name is Name.
• Password: Type the password used for accessing the NetDVMS server. The password must match the password specified on the NetCentral server itself. Default password is Pass.
• Port: Type the port number to which the NetCentral server should connect when accessing the NetDVMS server. The port number must match the port number specified on the NetCentral server itself. Default port is 1237.
• IP: When the NetCentral server retrieves alarms from the NetDVMS server, the NetDVMS server includes information about its IP address in the alarm information. If the NetCentral server accesses the NetDVMS server over the internet, or if the NetDVMS server has two or more network adapters, you must specify the IP address to which the NetCentral server should connect. If you do not specify an IP address, the IP address of the first network adaptor found the NetDVMS server will be used.
E-Mail Setup Window
The E-Mail setup window lets you enable and configure the use of e-mail alerts. Such e-mail alerts can automatically be sent to one or more recipients when motion is detected or specific events (see About
Input, Events & Output ...) occur.
By default, SMTP (Simple Mail Transfer Protocol) is used when sending e-mail alerts. Compared with other mail transfer methods, SMTP has the advantage that you will avoid automatically triggered warnings from your e-mail client when an e-mail alert is to be sent. Such automatically triggered warnings may otherwise inform you that your e-mail client is trying to automatically send e-mail messages on your behalf.
Access: To access the E-Mail setup window, click the Email Settings... button in the General Settings
window.
Enabling E-Mail Alerts
You enable the use of e-mail alerts separately for the Recording Server and—if applicable—the Viewer application:
Note: When enabling e-mail alerts, also consider the e-mail alert schedules configured for each camera in the Camera/Alert Scheduler window.
Enable E-Mail (Recording Server):
Select check box to enable the use of e-mail alerts when the Recording Server is running. E-mail alerts will then be sent when the following conditions apply:
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• the Recording Server is running
• motion is detected or an event, for which the sending of an e-mail alert has been
defined, occurs
• motion is detected within a period of time for which an e-mail alert schedule has been defined
Enable E-Mail (Viewer):
Select check box to enable the use of e-mail alerts in the Viewer application. In effect, this will display the E-Mail Report button in the Viewer's toolbar, enabling users to send evidence via e­mail. If you clear the check box, the E-Mail Report button will not be available in the Viewer's toolbar.
Use of the e-mail feature is only possible when the Viewer is run on the surveillance system server itself; not in a Viewer exported with video evidence.
Specifying Recipients
You specify the e-mail addresses to which e-mail alerts should be sent in the Recipient(s) field. If specifying more than one e-mail address, separate the e-mail addresses with semicolons (example:
[email protected];[email protected];[email protected]).
Note: If e-mail alerts are enabled for the Viewer, the content you specify in the Recipient(s) field will appear as the default value in the Viewer's dialog for sending evidence via e-mail. Users will be able to overwrite this default value.
Specifying Sender Settings
Specify sender information in the following fields:
Note: SSL (Secure Socket Layer) is not supported; if the sender belongs on a server that requires SSL, the e-mail alerts will not work properly. Also, you may be required to disable any e-mail scanners that could prevent the application sending the e-mail alert.
• Sender e-mail address: Type the e-mail address you wish to appear as the sender of
the e-mail alert.
• Outgoing mail (SMTP) server name: Type the name of the SMTP server which will be
used for sending the e-mail alerts.
• Server requires login: Select check box if a user name and password is required to use
the SMTP server.
• Username: Field available only when Server requires login is selected. Type the user
name required for using the SMTP server.
• Password: Field available only when Server requires login is selected. Type the password
required for using the SMTP server.
Specifying Default Subject and Message Texts
Specify default subject and message texts in the following fields:
• Subject text: Specify required subject text for e-mail alerts.
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• Message text: Specify required message text for e-mail alerts. Note that camera
information as well as date and time information is automatically included in e-mail alerts.
Note: If e-mail alerts are enabled for the Viewer, the content you specify in the Subject text and Message text fields will appear as default values in the Viewer's dialog for sending evidence via e-mail.
Users will be able to overwrite these default values.
Specifying Image and Interval Options
You are able to specify whether e-mail alerts should include images, and how much time should pass between alerts per camera:
• Include Image: Select check box to include images in e-mail alerts. When selected, a
JPG image from the time the triggering event occurred will be attached to each alert e­mail.
• Time btw. motion-related mails (minutes): Specify required minimum time (in
minutes) to pass between the sending of each e-mail alert per camera. Note that this interval only applies for e-mail alerts generated by detected motion or
database-related events; e-mail alerts generated by other types of events will still be sent out whenever the events occur.
Examples: If specifying 5, a minimum of five minutes will pass between the sending of each motion- or database-related e-mail alert per camera, even if motion or database events are detected in between. If specifying 0, e-mail alerts will be sent each time motion or database events are detected, potentially resulting in a very large number of e­mail alerts being sent. If using the value 0, you should therefore consider especially the motion detection sensitivity configured for each camera in the Adjust Motion Detection
window
.
Testing Your E-Mail Alert Configuration
You are able to test your e-mail alert configuration by clicking the Test button. This will send a test e­mail to the specified recipients.
If Include Image is selected, the test e-mail will have a test JPG image attached.
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Image Server Administration
The Image Server provides access to the surveillance system for remote users logging in with NetGuard, Ocularis Client Lite, or NetGuard-EVS. If the NetPDA/NetCell Server front end is installed, the Image Server also handles access for NetPDA/NetCell Client
The Image Server itself does not require separate hardware; it runs as a service on the surveillance system server (i.e. the computer running the NetDVMS software). Surveillance system administrators use the Image Server Administrator window to manage the Image Server's settings.
Access: You access the Image Server Administrator window from Windows' Start menu: Select Start > All Programs > NetDVMS > Image Server Administrator. Alternatively, simply double-click the Image Server Administrator desktop shortcut.
Each section of the Image Server Administrator window is described in the following:
users.
Server Configuration Section
The Server Configuration section is used for specifying server name and port, for enabling optional external access to the server, for optional definition of IP address ranges which should be recognized as being local, and for specifying a maximum number of remote users allowed to connect simultaneously.
The Server Configuration section contains the following fields and buttons:
Field, Button Description
Name Lets you specify a name for the server.
By default, the name is simply Server. You can of course change the default name to a name of your choice.
NetGuard and NetGuard-EVS users with rights to configure their clients will see the name of the server when they create views on their client's Setup tab.
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Field, Button Description
Port Lets you specify a port number to use for the server.
The default port number is 80. You are able to change the default port number.
Enable Outside Access
Select the check box if the server should be accessible from the internet via a router or firewall.
If selecting this option, also specify the outside (public) IP address and port number in the Outside Address and Outside Port fields.
Note: When using outside access, the router or firewall used must be configured so requests sent to the outside (public) IP address and port are forwarded to the inside (local) IP address and port of the server running the Image Server service.
Outside Address
Lets you specify a public IP address or hostname for use when the server should be available from the internet.
Outside Port Lets you specify a port number for use when the server should be
available from the internet. The default port number is 80. You are able to change the default
port number.
Local IP Ranges...
Opens the Define local IP ranges window, in which you are able to define IP address ranges which the Image Server should recognize as coming from a local network.
Background: When an OnSSI client connects to a surveillance system, an amount
of initial data communication, including the exchange of contact IP addresses goes on in the background, completely automatically and transparent to users.
However, when NetGuard, NetGuard-EVS or Ocularis Client Lite on a local network connects to a surveillance system which is also on the local network, the Image Server may, if different subnets are involved, not recognize the client’s IP address as being local.
When this is the case, the Image Server may not return a suitable IP address to the OnSSI client for further communication between the two.
Therefore, you are able to define a list of IP ranges which the Image Server should recognize as coming from a local network, in which case it will respond with a suitable IP address and seamless communication will be possible.
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Field, Button Description
Max. number of clients
You are able to limit the number of access clients allowed to connect at the same time. Depending on your NetDVMS configuration and the performance of the hardware and network used, limiting the number of simultaneously connected clients may help reduce server load.
If more than the allowed number of simultaneously connected access clients attempt to log in, only the allowed number of access clients will be allowed access. Any access clients in excess of the allowed number will receive an error message when attempting to log in.
By default, a maximum of ten simultaneously connected access clients are allowed.
To specify a different maximum number of access clients allowed to connect at the same time, overwrite the value in the Max. number of clients field with the required value.
Tip: To allow an unlimited number of simultaneously connected
access clients, type 0 (zero) in the Max. number of clients field.
Note: A four-minute session timeout period applies for access client sessions on the Image Server. In many cases, access client users may not notice this at all. However, the session timeout period will be very evident in some cases, for example if you set the Max. number of clients value to 1: When this is the case, and the single allowed access client user logs out, four minutes must pass before it will be possible to log in again.
User Administration Section
Accounts and rights for access client users are configured in the Image Server Administrator window's User Administration section. Access client users must be defined in this section in order to be able to log in to the surveillance system.
Defining Users
To define access client users, click the User Setup button. This will open the User
administration window, in which you define users.
Defining User Access Rights
Once you have defined users, you are able to define whether all users should have access to all features in their access clients, including all available cameras, or whether access should be restricted on an individual user basis.
Full Access for All Users
To give all users access to all features and all available cameras, select Full access for all users.
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Restricted Access
To use restricted access, select Restrict user access. Then click the User Access... button to open the Define User Rights window
, in which you define access rights for each user.
Master/Slave Setup Section
You are able to create a master/slave setup of NetDVMS servers. A master/slave setup will allow remote users to transparently connect to more than one server simultaneously: When remote users connect to the master server, they will instantly get access to the slave servers as well.
How many master servers can I use in a master/slave setup? An unlimited number of servers per SLC (Software License Code, specified during installation) can be designated as master servers. If required—for example if your organization is very large and spread over many geographical locations, or in case you want to create a redundancy solution—this allows you to use several master servers in a master/slave setup.
How many slave servers can I use in a master/slave setup? An unlimited number of servers can be defined as slave servers under a designated master server using the same Software License Code.
Note: When using a master/slave setup, remote users and their rights must be defined in the Image Server Administrator window on the master server as well as on each of the slave servers.
Note: Only cameras to which a remote user has been given access will be visible to the user, regardless of whether the cameras are connected to the master server or to one of the slave servers.
Note: If they are to be accessed from the internet, Enable Outside Access must be selected on all involved servers, and ports must be mapped accordingly in the routers and/or firewalls used.
Note: If upgrading the NetDVMS servers involved in a master/slave setup to NetDVMS 6.0 or later from a previous NetDVMS version, a certain procedure is recommended. Read Upgrading Servers in an
Existing Master/Slave Setup in the following for more information.
Configuration on the Master Server
If the server you are configuring should be a master server, do the following:
1. Select the Designate as Master Server check box.
2. Next, define which other NetDVMS servers should act as slave servers. To define other servers as slave servers, click the Slaves... button:
This will open the Slave Administration window, in which you are able to define all required slave servers.
Configuration on a Slave Server
Apart from the notes listed above, no special master/slave configuration is required on a slave server; simply do not specify anything in the Master/Slave Setup section:
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Not Using a Master/Slave Setup
If you do not wish to use a master/slave setup—for example because there is only a single NetDVMS server on your system—simply do not specify anything in the Master/Slave Setup section.
Upgrading Servers in an Existing Master/Slave Setup
The servers involved in a master/slave setup should preferably all use the latest NetDVMS version. If you only upgrade to NetDVMS 6.0 or later on the master server while letting the slave servers run a previous version (e.g. NetDVMS 5.6), access client users will lose access to key functionality in their client applications.
It is therefore highly recommended that you upgrade all the servers involved in an existing master/slave setup to NetDVMS 6.0 or later.
When you do this, a certain procedure is recommended. The procedure ensures that remote users will not experience any loss of functionality, not even during a transition period in which some servers may run NetDVMS 6.0 or later while other servers still run a previous NetDVMS version:
1. Install NetDVMS 6.0 or later on the master server.
2. In the Image Server Administrator window on the master server, select the Pre-6.0 Version Slaves check box:
3. Click OK to close the master server's Image Server Administrator window, thus restarting the Image Server service.
4. Upgrade the slave servers to NetDVMS 6.0 or later.
5. When all of the slave servers have been upgraded, clear the Pre-6.0 Version Slaves check box on the master server, and click OK to close the master server's Image Server Administrator window, thus restarting the Image Server service.
Keep Transition Period as Short as Possible
It is recommended that you keep the transition period as short as possible, as client connections' security will be considerably stronger once all servers involved in the master/slave setup have been upgraded to NetDVMS 6.0 or later, and the master server's Pre-6.0 Version Slaves check box has been cleared.
Also, while the Pre-6.0 Version Slaves check box is selected, the Image Server Administrator window's Max. Number of Clients feature will only apply for NetGuard, not for NetGuard-EVS.
Log Files Section
In the Log Files section, specify the number of days to keep log files in the Image Server's regular event log. By default, such log files are kept for ten days before they are deleted.
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Tip: Read more about NetDVMS logging in About Logging.
Audit Log Section
Audit logging is the logging of access client user actions. If this type of logging is required, select the Enable Audit Logging check box. When audit logging is enabled, you are able to specify the following values:
• Days to log: Number of days in which audit log files should be kept before they are
overwritten. Default is 30 days. If you specify 0 (zero), audit log files will be kept indefinitely (disk storage space permitting).
• Minimum Logging Interval: Minimum number of seconds between logged events. Specifying
a high number of seconds between logged events may help reduce the size of the audit log. Default is 60 seconds.
• In Sequence Timespan: Maximum number of seconds to pass for viewed images to be
considered to be within the same sequence. Specifying a high number of seconds may thus help limit the number of viewed sequences logged, and reduce the size of the audit log. Default is ten seconds.
Tip: Read more about NetDVMS logging in About Logging.
Language Support and XML Encoding Section
In the Language Support and XML Encoding section, select the language/character set used by the NetDVMS server and access clients.
Example: If the NetDVMS server runs a Japanese version of Windows, select Japanese. Provided access clients also use a Japanese version of Windows, this will ensure that the right language and character encoding is used in clients' communication with the server.
If using a master/slave setup, remember to specify the same language/character set on all involved servers.
Good to know: Client Access to Live Video from Stopped Cameras
Access client users are able to view live video from cameras even though the cameras in question are not online (online means that the camera delivers a video stream to the surveillance system server, as defined in the Camera/Alert Scheduler Window the Administrator application is enabled. To enable the required setting, open the Administrator application, and do the following:
1. In the Administrator window
Settings window.
2. In the General Settings window's Advanced section, select Start cameras on remote live requests.
3. Click OK.
). This, however, requires that a particular setting in
, click the General Settings... button. This will open the General
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Local IP Ranges
The Define local IP ranges window lets you define IP address ranges which the Image Server should recognize as coming from a local network.
Access: You access the Define local IP ranges window by clicking the Local IP Ranges... button in
the Image Server Administrator window. To define a local IP address range in the Define local IP ranges window, do the following:
1. Specify the beginning of the IP address range in the Define local IP ranges window's first field, and the end of the IP address range in the second field.
2. Click the Add button. The IP address range will be added to the list in the lower part of the Define local IP ranges window.
You may define as many local IP address ranges as required. If required, an IP address range may include only one IP address (example: 192.168.10.1-192.168.10.1).
3. When ready, click the Define local IP ranges window's Close button to return to the Image Server Administrator window.
Tip: There is no feature for editing an already defined IP address range in the Define local IP ranges window. However, you can simply select the range in question in the Define local IP ranges window's list, delete it by clicking the Delete button, and then simply add a new range reflecting your requirements.
Slave Servers
The Image Server Administrator's Slave Administration window lets you define all servers required to run as slave servers under the NetDVMS server you are configuring.
Remember that only one server can be the master server. Any number of servers can be defined as slave servers under the master server.
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Access: You access the Slave Administration window by clicking the Slaves... button in the Image
Server Administrator window.
Adding a Slave Server
To add a slave server, click the Slave Administration window's Add Slave... button, specify the host name of the slave server, specify the required port number, and click OK. This will add the slave server to the Slave Administration window's list of slave servers.
Tip: Instead of specifying a host name when adding a slave server, you may specify the IP address of the slave server. Simply type the IP address in the Hostname field when adding the slave server. Remember that if on a local network, the local IP address of the slave server must be used.
Before you start using your master/slave setup, remember to verify that:
• Required users have be defined on the master server as well as on each of the slave servers.
• Outside Access has been enabled on all involved servers, and ports mapped accordingly in the routers or firewalls used, if the slave servers are to be accessed from the internet.
Removing a Slave Server
To remove a slave server from the Slave Administration window's list of slave servers, select the slave server in the list and click the Delete Slave button.
Users & User Rights
The Image Server Administrator's User administration window lets you define access client users.
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Access: You access the User administration window by clicking the User Setup... button in the
Image Server Administrator window
You are able to add new users in two ways, which may be combined.
• Basic user: Lets you create a dedicated surveillance system user account with basic user name and password authentication for each individual user. If the NetPDA/NetCell Server installed, this method works for NetPDA/NetCell Client
• Windows user: Lets you import individual users or groups defined locally on the server, or users/groups from Active Directory, and authenticate them based on their Windows login. This method does not work for NetPDA/NetCell Client server with Active Directory installed and acting as domain controller is available on your network.
.
is
users.
users. Using Active Directory requires that a
What Is Active Directory?
Active Directory is a distributed directory service included with several Windows Server operating systems; it identifies resources on a network in order for users or applications to access them. Users and, if required, groups of users are specified centrally in Active Directory.
In short, the benefits of importing user data from Active Directory are that: Administrators do not have to create separate user accounts for accessing the surveillance system because user authentication will be handled centrally by Active Directory. Administrators can import groups of users in one go if required. Users can basically just use their Windows login when accessing the surveillance system; no need to memorize separate user names and passwords.
Prerequisites
The Image Server managing the remote access verifies NetGuard-EVS Client users' identities using NTLM challenge handshake with a Microsoft Domain Controller.
In order to be able to import users and groups through Active Directory, a server with Active Directory installed and acting as domain controller must be available on your network. Consult your network administrator if in doubt.
User and Group Concepts
Active Directory uses the concepts of users and groups.
USERS
Users are Active Directory objects representing individuals with a user account. Example:
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GROUPS
Groups are Active Directory objects that can contain several users. In this example the Management group contains three users:
Groups can contain any number of users. By importing a group into NetDVMS, you are able to import all of its members in one go.
The number of groups may vary from organization to organization, depending on the structure and requirements of each organization.
Note that a user can be a member of more than one group. For instance, Adolfo Rodriguez from our fictitious example above could easily be a member of the organization's Management group as well as of its Sales group and its Staff Social Club group.
Each of the two methods is described in the following:
How to Add a New Basic User
To define a new dedicated surveillance system user account with basic user name and password authentication, click the User administration window's Add Basic User... button, specify required user name and password, and click OK.
This will add the user to the User administration window's list of users. In the list's Type column, the user will appear as a Basic User. A Basic user is furthermore indicated by a blue dot next to the user icon.
How to Add a New Windows User or Group
Note: This method only works for users who will access the surveillance system through NetGuard­EVS, Ocularis Client Lite or NetGuard. If your users will access the surveillance system with a
NetPDA/NetCell Client, add the users as Basic users instead. You add a new Windows user or group by importing information about the user/group from a local
database on the surveillance system server or from Active Directory:
• In the User administration window, click the Add Windows User... button. This will open the
Select Users or Groups window:
By default, you will be able to make selections from your entire directory. If you want to narrow this, click the Select Users and Groups window's Locations... button, and select the location you require.
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• In the Enter the object names to select box, type the required user or group names, then use
the Check Names feature to verify that the user and/or group names you have entered are recognized.
Note: If typing several user and/or group names, separate each name with a semicolon.
Example: Alonso; Sarah Walters; Management; Brian; Security; Hannah Carter; Stanislaw; Dwayne Smith
Tip: Typing part of a user or group name is often enough. Example: Typing John, then clicking
the Check Names button, may be enough to quickly select the user Johnathan Smith.
• When ready, click OK. The required users and/or groups will be imported, and listed in the
User administration window.
A user imported this way will appear as a Windows or Active Directory User in the list's Type column. The user will furthermore be indicated by a user icon without the blue dot used for Basic users.
A group imported this way will appear as a Windows or Active Directory Group in the list's Type column. The group will furthermore be indicated by a group icon.
How to Edit an Existing User Name or Password
Editing an existing user's user name or password is only possible if the user in question is of the type Basic user; the details of Windows users imported from Active Directory are edited through Active Directory.
To edit the user name or password for an existing Basic user, do the following:
• Select the required user in the Current users list, and click the Change password... button.
• Edit the user name and/or password as required, then click OK.
Remember to inform the user about the change.
How to Remove an Existing User
To remove a user from the User administration window's list of users, select the user in the list and click the Delete button. When removed from the list, the user will no longer be able to log in.
Note: Using this method to delete a Windows user imported from Active Directory will only remove the user's right to log in with a access client; it will not remove the user's data from Active Directory.
What Information to Provide to Users
The information you need to provide in order to enable users to effortlessly log in to the surveillance system depends on whether the users are using NetGuard, NetGuard-EVS or Ocularis Client Lite . For NetPDA/NetCell Client users, see Using the NetPDA/NetCell Client
.
NetGuard Users
When users log in with NetGuard, they must select between using basic or Windows-based authentication. Provide them with the following information:
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• Address: IP address or hostname of the Image Server.
• Port: Port to use when accessing the Image Server, e.g. 80.
• Authentication: In NetGuard's login dialog, users will be asked to select between
basic authentication or Windows-based authentication. Windows-based authentication may in turn be based on the currently logged-in Windows user.
o If using basic user name and password authentication, tell users that the
required authen t ic a tion is called Basic.
o If using Windows-based authentication based on the currently logged-in
Windows user, tell users that the required authentication is called Windows (current user).
o If using Windows-based authentication which should not necessarily be based
on the currently logged-in Windows user, tell users that the required authentication is called Windows.
• User name: Only required if using Basic authentication or Windows authentication.
Remember that user names are case sensitive, so make it clear to the users if any parts of their user names should specifically be upper or lower case.
• Password: Only required if using Basic authentication or Windows authentication. If
using basic authentication, users should enter their passwords exactly as you have specified them on the Image Server.
NetGuard-EVS or Ocularis Client Lite Users
When users log in to NetGuard-EVS or Ocularis Client Lite, they must select between using basic or Windows-based authentication. Provide them with the following information:
• Server Address: IP address or hostname of the Image Server, plus any port number
required. In NetGuard-EVS's login dialog, users will enter this information in a single field called Server Address, so if the IP address is 123.123.123.123 and the port number is 80, tell users that the Server Address is 123.123.123.123:80.
• Authentication: In the login dialog, users will be asked to select between basic
authentication or Windows-based authentication. Windows-based authentication may in turn be based on the currently logged-in Windows user.
o If using basic user name and password authentication, tell users that the
required authentication is Basic authentication.
o If using Windows-based authentication based on the currently logged-in
Windows user, tell users that the required authentication is Windows authentication (current user).
o If using Windows-based authentication which should not necessarily be based
on the currently logged-in Windows user, tell users that the required authentication is Windows authentication.
• User name: Only required if using Basic authentication or Windows authentication.
Remember that user names are case sensitive, so make it clear to the users if any parts of their user names should specifically be upper or lower case.
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