OnSSI NetDVMS 6.5 User Manual

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OnSSI NetDVMS 6.5

User Manual

On-Net Surveillance Systems, Inc.

222 Route 59, Suite 303, Suffern, NY 10901 T: 845-369-6400 F: 845-369-8711 www.onssi.com

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OnSSI NetDVMS Rev 6.5

Table Of Contents

WELCOME.........................................................................................................................................................1

PRODUCT OVERVIEW ........................................................................................................................................ 1

Updates .......................................................................................................................................................2

Software Upgrade Plan (SUP).....................................................................................................................2

SYSTEM REQUIREMENTS ..............................................................................................................................3

SYSTEM REQUIREMENTS ...................................................................................................................................3

Surveillance System Server ........................................................................................................................3

NetGuard-EVS............................................................................................................................................. 4

NetGuard.....................................................................................................................................................4

NetPDA/NetCell Server............................................................................................................................... 5

NetPDA/NetCell Client.................................................................................................................................7

NetMatrix Monitor ........................................................................................................................................7

IMPORTANT PORT NUMBERS..............................................................................................................................8

WINDOWS VISTA INFORMATION..........................................................................................................................8

INSTALLATION.................................................................................................................................................9

INSTALLING THE SOFTWARE...............................................................................................................................9

ADMINISTRATION.......................................................................................................................................... 11

ADMINISTRATOR LOGIN WINDOW ..................................................................................................................... 11

ADMINISTRATOR WINDOW ...............................................................................................................................11

Device Manager Section ...........................................................................................................................12

Adding Devices.......................................................................................................................................... 12

Editing Settings for Devices.......................................................................................................................12

Editing Settings for Cameras.....................................................................................................................12

Renaming a Camera .............................................................................................................................................. 13

Assigning Shortcut Numbers to Cameras............................................................................................................... 13

Editing Settings for Audio Sources............................................................................................................13

Disabling/Enabling Cameras and Audio Sources......................................................................................14

Administrator Window's Buttons................................................................................................................15

IMPORT OF DLKS............................................................................................................................................18

How to Import Device License Keys..........................................................................................................18

DEVICE ADMINISTRATION.................................................................................................................................19

How to Add a Device................................................................................................................................. 19

Edit Device Settings Window.....................................................................................................................22

Identify Video Device Section.................................................................................................................... 22

Network Settings for Video Device Section...............................................................................................24

Camera Settings for [Device Name] Window............................................................................................ 25

P/T/Z Camera Selection Section...............................................................................................................25

Camera List and Fields..............................................................................................................................26

Using DVR Devices................................................................................................................................... 27

CAMERA ADMINISTRATION ...............................................................................................................................28

About Camera Administration ...................................................................................................................28

Adding Cameras..................................................................................................................................................... 28

Configuring Cameras ............................................................................................................................................. 28

Camera Settings for [Device Name] [Camera Name] Window .................................................................29

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Table Of Contents

Speedup Settings ...................................................................................................................................... 29

Recording Settings .................................................................................................................................... 30

Live Settings..............................................................................................................................................32

Audio..........................................................................................................................................................32

IPIX............................................................................................................................................................33

Motion Detection Settings..........................................................................................................................33

Database Settings ..................................................................................................................................... 33

Image Quality.............................................................................................................................................36

Event Notifications.....................................................................................................................................36

Outputs......................................................................................................................................................36

PTZ Preset Positions... (PTZ Cameras Only) ...........................................................................................36

Configure Device Window......................................................................................................................... 37

Camera Settings Section...........................................................................................................................37

Include Date and Time in Image............................................................................................................................. 37

Preview Image...........................................................................................................................................38

Adjust Motion Detection Window...............................................................................................................38

Noise Sensitivity ........................................................................................................................................39

Motion Sensitivity....................................................................................................................................... 39

Define Exclusion Regions Window............................................................................................................ 40

Defining Areas in which Motion Detection Should Be Disabled................................................................40

Define Exclusion Regions Window's Buttons and Check Boxes...............................................................41

Output Settings for [Device Name] [Camera Name] Window ...................................................................42

Associating Outputs with Manual Control and Detected Motion...............................................................42

Selecting Output for Manual Control ......................................................................................................................43

Selecting Output for Use on Motion Detection........................................................................................................ 43

Setup Notifications on Events Window...................................................................................................... 44

What Is an Event Indication?.....................................................................................................................44

Specifying Events for which Event Indication Should Be Used.................................................................45

PTZ Pre .....................................................................................................................................................45

Set Positions for [Device Name] [Camera Name] Window ....................................................................... 46

Why Use Preset Positions?.......................................................................................................................46

Absolute and Relative Positioning PTZ Cameras .....................................................................................46

How to Define a Preset Position................................................................................................................47

PTZ Preset Positions for [Device Name] [Camera Name] Window's Sections.........................................47

PTZ View Section......................................................................................................................................47

Preset Positions Section............................................................................................................................49

Preset Position on Events Section ............................................................................................................50

Patrolling Section....................................................................................................................................... 50

Event Window (for PTZ Preset Positions on Event)..................................................................................51

Associating Preset Positions with Particular Events .................................................................................51

Setup PTZ Patrolling Window....................................................................................................................52

Patrol Scheme...........................................................................................................................................52

Defining a New Patrol Scheme............................................................................................................................... 52

Copying an Existing Patrol Scheme....................................................................................................................... 53

Renaming an Existing Patrol Scheme.................................................................................................................... 53

Removing an Existing Patrol Scheme .................................................................................................................... 53

Selecting Preset Positions to Be Used for a PTZ Patrol Scheme.............................................................53

Specifying Timing Settings for a PTZ Patrol Scheme ...............................................................................54

PTZ Patrolling Actions on Detected Motion...............................................................................................54

PTZ Scanning............................................................................................................................................54

iPIX Camera Configuration Window..........................................................................................................55

IPIX View Adjustment................................................................................................................................56

Previewing the IPIX View ..........................................................................................................................57

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Ceiling Mounted Cameras...................................................................................................................................... 57

Setting a View as Home Position ...........................................................................................................................57

Image Resolution.......................................................................................................................................57

Camera Name and Number Window ........................................................................................................58

AUDIO SOURCE ADMINISTRATION.....................................................................................................................59

Important Information about Using Audio..................................................................................................59

Microphone Settings Window....................................................................................................................60

Speaker Settings Window .........................................................................................................................60

RECORDING SERVER SERVICE MANAGEMENT...................................................................................................61

Using the Recording Server Manager.......................................................................................................61

Start the Recording Server........................................................................................................................ 62

Stop the Recording Server........................................................................................................................62

Open the NetDVMS Application................................................................................................................63

Show the System Status ...........................................................................................................................63

Show the Recording Server Log File.........................................................................................................64

Show the Image Server Log File...............................................................................................................64

Open the Build-in Help System .................................................................................................................64

About NetDVMS ........................................................................................................................................ 64

Exit the Recording Server Manager .......................................................................................................... 64

Service Manager Window..........................................................................................................................65

Pausing the Recording Server Service .....................................................................................................65

Resuming the Recording Server Service ..................................................................................................65

What to Do if the Recording Server Service is Stopped ...........................................................................65

SCHEDULING................................................................................................................................................... 66

Camera/Alert Scheduler Window ..............................................................................................................66

Camera/Alert Scheduler Window's Fields and Check Boxes....................................................................67

Camera/Alert Scheduler Window's Calendar Section...............................................................................69

Set and Clear Modes.............................................................................................................................................. 69

Zoom Feature.........................................................................................................................................................69

How to Set or Clear Periods in the Calendar ............................................................................................69

Good to Know when You Set Online Periods......................................................................................................... 69

Good to Know when You Set Patrolling Periods ....................................................................................................70

Colored Bars ..........................................................................................................................................................70

Camera/Alerts Scheduler Window's Copy and Paste Buttons.................................................................. 71

GENERAL SETTINGS........................................................................................................................................72

General Settings Window..........................................................................................................................72

Administrator Settings ...............................................................................................................................72

Changing the Administrator Password ................................................................................................................... 72

Manual Start Recording Settings............................................................................................................... 72

Patrolling Settings......................................................................................................................................73

Logfile Settings..........................................................................................................................................73

Logfile Path ............................................................................................................................................................73

Days to Log............................................................................................................................................................ 73

Event Recording Settings..........................................................................................................................74

Path........................................................................................................................................................................ 74

Days to Keep.......................................................................................................................................................... 74

Advanced...................................................................................................................................................75

Email Settings............................................................................................................................................75

SMS Settings.............................................................................................................................................75

Change Password Window .......................................................................................................................76

How to Change the Administrator Password.............................................................................................76

E-Mail Setup Window................................................................................................................................76

Enabling E-Mail Alerts ............................................................................................................................... 77

Specifying Recipients ................................................................................................................................ 78

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Specifying Sender Settings .......................................................................................................................78

Specifying Default Subject and Message Texts........................................................................................78

Specifying Image and Interval Options......................................................................................................79

Testing Your E-Mail Alert Configuration.................................................................................................... 79

SMS Settings Window............................................................................................................................... 79

Enabling SMS Alerts..................................................................................................................................80

Specifying SMS Alert Settings...................................................................................................................80

Testing Your SMS Alert Configuration.......................................................................................................80

INPUT, EVENTS & OUTPUT...............................................................................................................................81

About Input, Events & Output ...................................................................................................................81

Types of Events...................................................................................................................................................... 81

Specifying Input, Events and Output ...................................................................................................................... 82

Using Dedicated I/O Devices.....................................................................................................................83

I/O Setup....................................................................................................................................................83

I/O Setup Window ..................................................................................................................................................83

I/O Setup Window's Defined Events List and Buttons...............................................................................84

Add New Event Window (Devices With One Input Event)...................................................................................... 87

Add New Event Window's Fields...............................................................................................................88

Multiple Input Events Window ................................................................................................................................ 89

Multiple Input Events Window's Fields and Buttons..................................................................................89

Add New Event Window (Devices With Several Input Events)............................................................................... 90

Add New Event Window's Fields...............................................................................................................91

Edit Event Window (for Editing Input Events)......................................................................................................... 92

Edit Event Window's Fields .......................................................................................................................92

New Timer Window ................................................................................................................................................ 94

New Timer Window's Fields ......................................................................................................................95

Add New Output Window ....................................................................................................................................... 96

Add New Output Window's Fields.............................................................................................................96

Testing the Defined Output........................................................................................................................97

Edit Output Window................................................................................................................................................ 97

Edit Output Window's Fields...................................................................................................................... 98

Testing the Defined Output........................................................................................................................99

Advanced Window.................................................................................................................................................. 99

Advanced Window's Fields......................................................................................................................100

Event Buttons ..........................................................................................................................................101

About Event Buttons ............................................................................................................................................ 101

Event Buttons Window ......................................................................................................................................... 102

Defined Events List..................................................................................................................................102

Specifying Event Buttons and Timer Events...........................................................................................103

Editing Event Buttons and Timer Events.................................................................................................104

Associating Event Buttons with External Outputs ...................................................................................104

Add New Event Window (for Adding Event Buttons)............................................................................................ 104

Add New Event Window's Fields.............................................................................................................105

Edit Event Window (for Editing Event Buttons)..................................................................................................... 106

Edit Event Window's Fields .....................................................................................................................106

Generic Events........................................................................................................................................107

Generic Events Window....................................................................................................................................... 107

Generic Events Window's Events List and Buttons.................................................................................108

Add New Event Window (for Specifying Generic Events)..................................................................................... 109

General Event Settings Section...............................................................................................................110

Event Rule String Section........................................................................................................................111

Notification Settings Section....................................................................................................................114

Edit Event Window (for Editing Generic Events) .................................................................................................. 115

General Event Settings Section...............................................................................................................116

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Event Rule String Section........................................................................................................................117

Notification Settings Section....................................................................................................................120

I/O Control ...............................................................................................................................................121

I/O Control Window .............................................................................................................................................. 121

Associating Events with Particular Outputs.............................................................................................121

Output Settings for [Device Name] [Camera Name] Window............................................................................... 122

Associating Outputs with Manual Control and Detected Motion.............................................................123

How to .....................................................................................................................................................125

... Add an Event Button......................................................................................................................................... 125

... Add an Input-Based Event................................................................................................................................ 127

... Add a VMD Event............................................................................................................................................. 129

... Add a Generic Event ........................................................................................................................................ 131

... Test a Generic Event........................................................................................................................................ 133

... Add a Timer Event............................................................................................................................................ 135

... Add a Manually Controlled Output.................................................................................................................... 137

... Add a Motion-Triggered Output........................................................................................................................ 140

ARCHIVING....................................................................................................................................................144

About Archiving........................................................................................................................................144

Benefits of Archiving................................................................................................................................144

How Archiving Works ..............................................................................................................................144

Storing Archives at Other Locations than the Default Archiving Directory............................................................ 145

Archiving Audio ....................................................................................................................................................145

Automatic Archiving if Running Out of Disk Space............................................................................................... 145

Storage Capacity Required for Archiving................................................................................................ 146

Backing Up Archives ...............................................................................................................................146

Viewing Archived Recordings..................................................................................................................146

Archives Stored Locally or on Network Drives...................................................................................................... 146

Exported Archives................................................................................................................................................ 147

Archive Setup Window ............................................................................................................................147

Archive Setup Window's Fields and Buttons...........................................................................................148

Specifying that Archiving Should Apply for Specific Cameras.............................................................................. 150

Archiving Locations for Individual Cameras (Static archiving).............................................................................. 150

Static Archiving........................................................................................................................................151

Dynamic Archiving...................................................................................................................................152

Archiving Audio........................................................................................................................................153

NETMATRIX ADMINISTRATION ........................................................................................................................154

NetMatrix Configuration Window.............................................................................................................154

Config Tab...............................................................................................................................................154

Event Tab ................................................................................................................................................156

IMAGE SERVER ADMINISTRATION...........................................................................................................158

IMAGESERVER ADMINISTRATOR WINDOW.......................................................................................................158

Server Configuration Section...................................................................................................................159

User Administration Section....................................................................................................................161

Defining Users.........................................................................................................................................161

Defining User Access Rights................................................................................................................... 161

Full Access for All Users....................................................................................................................................... 161

Restricted Access................................................................................................................................................. 161

Master/Slave Setup Section....................................................................................................................161

Configuration on the Master Server.........................................................................................................162

Configuration on a Slave Server..............................................................................................................162

Not Using a Master/Slave Setup .............................................................................................................162

Upgrading Servers in an Existing Master/Slave Setup............................................................................162

Keep Transition Period as Short as Possible ....................................................................................................... 163

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Log Files Section.....................................................................................................................................163

Audit Log Section.....................................................................................................................................163

Language Support and XML Encoding Section ...................................................................................... 164

Good to know: Remote Viewing of Live Images from Stopped Cameras...............................................164

DEFINE LOCAL IP RANGES WINDOW ..............................................................................................................165

USER ADMINISTRATION WINDOW ...................................................................................................................166

Prerequisites............................................................................................................................................167

User and Group Concepts.......................................................................................................................167

Users.................................................................................................................................................................... 167

Groups.................................................................................................................................................................. 167

How to Add a New Basic User ................................................................................................................168

How to Add a New Windows User or Group...........................................................................................168

How to Edit an Existing User Name or Password...................................................................................169

How to Remove an Existing User............................................................................................................169

What Information to Provide to Users......................................................................................................169

NetGuard Users.......................................................................................................................................169

NetGuard-EVS Users..............................................................................................................................170

DEFINE USER RIGHTS WINDOW .....................................................................................................................172

SLAVE ADMINISTRATION WINDOW.................................................................................................................. 175

Adding a Slave Server.............................................................................................................................175

Removing a Slave Server........................................................................................................................175

VIDEO CLIENTS............................................................................................................................................176

VIDEO CLIENT OVERVIEW.............................................................................................................................. 176

Server End: Providing Access through a NetGuard or NetGuard-EVS...................................................177

Server End: Providing Access Through a NetPDA/NetCell Client..........................................................177

DECIDING WHICH VIDEO CLIENT TO USE ........................................................................................................178

Test Your Organization's Needs..............................................................................................................178

What is .Net?...........................................................................................................................................178

Differences between NetGuard and NetGuard-EVS...............................................................................179

NETGUARD-EVS ..........................................................................................................................................181

NetGuard-EVS Introduction.....................................................................................................................181

Installing the NetGuard-EVS ...................................................................................................................181

Removing the NetGuard-EVS .................................................................................................................181

Installation................................................................................................................................................182

Download and Installation from Server................................................................................................................. 182

Installation from CD.............................................................................................................................................. 182

Silent Installation.................................................................................................................................................. 183

NETGUARD...................................................................................................................................................184

NetGuard Introduction.............................................................................................................................184

What Are Remote Users Able to Do with the NetGuard?........................................................................184

How Does the NetGuard Get Video from the Surveillance System?......................................................184

How Can User Rights Affect Use of the NetGuard?................................................................................184

How Does the NetGuard Differ from the NetGuard-EVS? ...................................................................... 185

Downloading and Installing NetGuard.....................................................................................................185

Downloading and Installing the NetGuard...............................................................................................185

Installing the NetGuard from CD .............................................................................................................186

Accessing the NetGuard Client ...............................................................................................................186

Accessing a NetGuard Run from Server................................................................................................. 186

Accessing a Locally Installed NetGuard..................................................................................................187

Upon Accessing the NetGuard: Logging In............................................................................................. 187

If You Log in for the First Time............................................................................................................................. 188

Logging in on Different Computers.......................................................................................................................188

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Creating Views.........................................................................................................................................189

Are Any Views in Shared Groups Available?..........................................................................................189

Which Types of Groups are You Able to Create Views in?.....................................................................190

Creating Views in Private Groups............................................................................................................190

Creating a Private Group......................................................................................................................................191

Creating a View in a Private Group...................................................................................................................... 191

Adding Cameras to the View................................................................................................................................ 191

Creating Views in Shared Groups...........................................................................................................192

Creating a Shared Group ..................................................................................................................................... 192

Creating a View in a Shared Group...................................................................................................................... 193

Adding Cameras to the View................................................................................................................................ 193

Using Your Views on Different Computers........................................................................................................... 194

Further Configuration...............................................................................................................................194

Which Types of Groups are You Able to Edit Views in? .........................................................................194

Using Static Images in Views..................................................................................................................195

Using HTML Pages in Views...................................................................................................................195

Renaming Groups....................................................................................................................................196

Deleting Groups.......................................................................................................................................196

Renaming Views...................................................................................................................................... 196

Deleting Views.........................................................................................................................................196

Adjusting Camera Settings...................................................................................................................... 197

Image Quality....................................................................................................................................................... 197

Frame Rate ..........................................................................................................................................................197

IPIX Split Mode..................................................................................................................................................... 197

Apply to All ........................................................................................................................................................... 197

Configuring Joystick Control....................................................................................................................198

Viewing Live Images................................................................................................................................199

Selecting a View......................................................................................................................................199

Image Bars ..............................................................................................................................................199

Enlarging Images from Particular Cameras in a View.............................................................................201

Output Control .........................................................................................................................................201

PTZ Control .............................................................................................................................................201

Point-and-Click Control......................................................................................................................................... 202

PTZ Navigation Buttons........................................................................................................................................ 202

PTZ Preset Positions............................................................................................................................................ 202

IPIX PTZ Positions............................................................................................................................................... 202

Viewing Recorded Images.......................................................................................................................203

Selecting a View......................................................................................................................................203

Enlarging Images from Particular Cameras in a View.............................................................................203

Time Navigation.......................................................................................................................................204

Master Time Area.................................................................................................................................................204

Browse Buttons.................................................................................................................................................... 204

Time Sliders .........................................................................................................................................................204

Playback Slider and Buttons................................................................................................................................. 205

Go To Time .......................................................................................................................................................... 205

Sequences...............................................................................................................................................205

PTZ Control .............................................................................................................................................206

Point-and-Click Control......................................................................................................................................... 206

PTZ Navigation Buttons........................................................................................................................................ 206

PTZ Preset Positions............................................................................................................................................ 206

IPIX PTZ Preset Positions.................................................................................................................................... 206

Printing Images........................................................................................................................................206

Exporting Images..................................................................................................................................... 207

Exporting Video Evidence .......................................................................................................................208

Keyboard Shortcuts.................................................................................................................................211

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On All Tabs:.......................................................................................................................................................... 211

On Live Tab Only: ................................................................................................................................................211

On Browse Tab Only:........................................................................................................................................... 211

Using an HTML Page for NetGuard Navigation......................................................................................212

Example of an HTML Page with Button Navigation ................................................................................212

Example of an HTML Page with Image Map Navigation.........................................................................214

Importing the HTML Page .......................................................................................................................215

System Administrator's Check List..........................................................................................................216

Logging Out of NetGuard ........................................................................................................................216

NETPDA/NETCELL CLIENT & SERVER ...........................................................................................................217

NetPDA/NetCell Client & Server Introduction..........................................................................................217

NetPDA/NetCell Server...........................................................................................................................217

NetPDA/NetCell Client.............................................................................................................................217

Moving on ...............................................................................................................................................218

Installing & Configuring the NetPDA/NetCell Server...............................................................................218

Installing IIS and .Net Framework ...........................................................................................................218

IIS Installation ....................................................................................................................................................... 218

.NET Framework Verification................................................................................................................................ 219

Allowing Use of .NET Framework (Windows 2003 Only)......................................................................................220

.NET Framework Registration.............................................................................................................................. 221

Installing the NetPDA/NetCell Server......................................................................................................221

IIS Port Configuration........................................................................................................................................... 221

NetPDA/NetCell Server Installation...................................................................................................................... 223

Verifying the NetPDA/NetCell Server Installation....................................................................................224

NetPDA/NetCell Server Installation Troubleshooting..............................................................................225

NetPDA/NetCell Server Cannot Be Installed........................................................................................................ 225

Test Interface Cannot Be Displayed.....................................................................................................................225

Test Interface Is Displayed, but It Is Not Possible to Log In................................................................................. 225

Installing & Configuring the NetPDA/NetCell Client ................................................................................226

Installing the NetPDA/NetCell Client....................................................................................................... 226

Checking the Wireless Connection..........................................................................................................226

Starting and Configuring the NetPDA/NetCell Client...............................................................................227

Using the NetPDA/NetCell Client ............................................................................................................ 229

Starting the NetPDA/NetCell Client.........................................................................................................229

Logging In to the NetPDA/NetCell Client.................................................................................................229

Viewing Live Video .................................................................................................................................. 230

Selecting a Camera for Live Viewing.................................................................................................................... 230

Full Screen View ..................................................................................................................................................231

PTZ Control.......................................................................................................................................................... 232

PTZ Preset Positions............................................................................................................................................ 232

Output Control...................................................................................................................................................... 232

Returning to the Camera List Page...................................................................................................................... 232

Viewing Recorded Video.........................................................................................................................233

Selecting a Camera for Viewing of Recordings.................................................................................................... 233

Browsing and Playing Back Recorded Video ....................................................................................................... 234

Finding Recordings from a Specific Time and Date ............................................................................................. 234

Finding Recordings from a Specific Event............................................................................................................ 235

Full Screen View ..................................................................................................................................................235

Returning to the Camera List Page...................................................................................................................... 236

Logging Out of the NetPDA/NetCell Client..............................................................................................236

VIEWER.........................................................................................................................................................237

VIEWER INTRODUCTION................................................................................................................................. 237

MONITOR ...................................................................................................................................................... 238

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WHERE IS THE MONITOR APPLICATION?.........................................................................................................238

NETMATRIX MONITOR................................................................................................................................239

NETMATRIX MONITOR INTRODUCTION............................................................................................................239

INSTALLING THE NETMATRIX MONITOR APPLICATION ...................................................................................... 240

CONFIGURING THE NETMATRIX MONITOR APPLICATION .................................................................................. 241

First Time Configuration..........................................................................................................................241

Changing the Configuration of a Running NetMatrix Monitor..................................................................245

DAY-TO-DAY USE OF THE NETMATRIX MONITOR APPLICATION........................................................................246

Opening the NetMatrix Monitor Window..................................................................................................246

1×1 and 2×2 View....................................................................................................................................246

Camera Information.................................................................................................................................247

Image Aspect Ratios ...............................................................................................................................247

Toggling between Regular and Full Screen View ...................................................................................248

Changing the Configuration of a Running NetMatrix Monitor..................................................................248

Accepting Received Commands .............................................................................................................248

Alerts upon Executed Commands...........................................................................................................249

Shortcut Menus........................................................................................................................................249

NetMatrix Monitor Window Shortcut Menu..............................................................................................249

Notification Area Shortcut Menu..............................................................................................................250

Shutting Down the NetMatrix Monitor Application...................................................................................250

LOGGING ...................................................................................................................................................... 252

ABOUT LOGGING...........................................................................................................................................252

Log File Types, Locations and Names.................................................................................................... 252

Administrator Application Log Files.........................................................................................................252

Event Log Files........................................................................................................................................252

Image Server Service Log Files ..............................................................................................................252

Image Server Service Audit Log Files..................................................................................................... 253

Web Server Log Files.............................................................................................................................. 253

Image Import Service Log Files...............................................................................................................253

Export Log Files.......................................................................................................................................253

Log File Structures ..................................................................................................................................254

Integrity Checks and Possible Error Messages.......................................................................................254

VIDEO DEVICE DRIVERS.............................................................................................................................256

UPDATING VIDEO DEVICE DRIVERS................................................................................................................256

Removing Old Version of Video Device Drivers......................................................................................256

Installing New Version of Video Device Drivers......................................................................................256

REMOVAL ..................................................................................................................................................... 258

REMOVING NETGUARD-EVS .........................................................................................................................258

REMOVING NETGUARD..................................................................................................................................258

REMOVING THE NETMATRIX MONITOR APPLICATION .......................................................................................258

REMOVING THE NETPDA/NETCELL SOFTWARE.............................................................................................. 259

NetPDA/NetCell Server Removal Procedure.......................................................................................... 259

NetPDA/NetCell Client Removal Procedure............................................................................................259

Removing the NetPDA/NetCell Client Directly from the PDA .................................................................259

Removing the NetPDA/NetCell Client from a PC with ActiveSync..........................................................260

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OnSSI NetDVMS Rev 6.5

Welcome

Product Overview

NetDVMS is a powerful and intelligent surveillance solution:

• Compatible with a wide range of different IP video products from the leading manufacturers, so

you choose the hardware you want—in combinations too

• Dependable; with robust and stable performance proven in operation on thousands of cameras

worldwide

• Flexible; with remote access features that let you use the surveillance system from any place and

at any time

• Scalable; with open architecture based on IP technology with ongoing development and regular

updates, which gives you long-term returns on your surveillance investment

• Future-safe; the IP network approach is the foundation for tomorrow; available today

NetDVMS consists of a number of components, each targeted at specific tasks and user types:

• The Administrator: The main application used by surveillance system administrators for

configuring the NetDVMS surveillance system server, upon installation or whenever configuration adjustments are required, e.g. when adding new cameras or users to the system.

• The Recording Server: A vital part of the surveillance system; video streams are only

transferred to NetDVMS while the recording server is running. The recording server is automatically installed as a service (the Recording Server service), which will run in the background on the NetDVMS surveillance system server. You are able to manage the service through the Recording Server Manager

• The Image Server: Handles access to the surveillance system for remote users logging in with

the NetGuard, or NetGuard-EVS, or NetPDA/NetCell Client. The Image Server itself does not require separate hardware; it runs as a service on the surveillance system server. Surveillance system administrators handle Image Server configuration, including remote users' access rights, through the Image Server Administrator application.

• NetGuard and NetGuard-EVS: Choice of two types of remote access clients, each providing

users with intuitive remote access to the surveillance system. The NetGuard and NetGuard-EVS let users view live images, play back recorded images, activate outputs, print and export evidence, etc. The NetGuard can be downloaded from the surveillance system server and installed locally on remote users' PCs, or the users can access it straight from the surveillance system server through an Internet Explorer browser. The extra feature-rich NetGuard-EVS should always be downloaded and installed on remote users' PCs.

• The NetPDA/NetCell Client and NetPDA/NetCell Server: Enable remote access to the

NetDVMS surveillance system via a PDA or Smartphone with a wireless connection.

Welcome

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OnSSI NetDVMS Rev 6.5

Welcome

• NetMatrix: Integrated product, enabling control of live camera views on remote computers for

distributed viewing. Once configured, NetMatrix-triggered live video can be viewed in cnames or on computers with the NetMatrix Monitor client application installed.

Updates

OnSSI regularly releases service updates for its products, offering improved functionality and support for new devices.

If you are an OnSSI system administrator, it is recommended that you check the OnSSI website www.onssi.com for updates at regular intervals in order to make sure you are using the most recent version of OnSSI.

Software Upgrade Plan (SUP)

As the cornerstone of its support to customers, OnSSI offers a Software Upgrade Plan (SUP). The purpose of the SUP is to provide you with lower cost alternative to standard Software upgrades. SUP coverage can easily be purchased together with most new OnSSI products, but cannot be purchased as an add-on to a previously purchased product.

During the period covered by the SUP, customers are entitled to receive all generally-released new versions of their OnSSI software, including both interim and major releases, changes, service packs and any patches for the product.

Having a valid SUP may easily lead to measurable savings for your organization: The standard cost of a product upgrade (for example from version X.1 to X.2) is normally 35% of the full product’s recommended retail price for a single upgrade; depending on the product, the whole SUP cost per year is much lower then the above single software upgrade, and you will be entitle to receive as many upgraded released in the covered period.

1, 2 and 3-year SUPs are available for NetDVMS.

and NetCell are trademarks of On-Net Surveillance Systems, Inc. All other trademarks are property of their respective owners. On-Net Surveillance Systems, Inc. reserves the right to change product specifications without prior notice.

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The following are minimum system requirements for running NetDVMS and associated applications:

• Surveillance System Server

Operating System

Microsoft® Windows® XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista® Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).

CPU Intel® Pentium® 4, 2.4 GHz or higher (Core RAM Minimum 1 GB (2 GB or more recommended). Network Ethernet (1 Gbit recommended). Graphics

Adapter Hard Disk Type E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster). Hard Disk Space Minimum 80 Gbyte free (depends on number of cameras and recording

Software DirectX 9.0 or newer required to run Playback Viewer application.

* Running as a 32 bit service/application.

Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and

type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are available from http://www.microsoft.com/downloads/

Tip: Information about how to verify/install Microsoft .Net Framework and IIS versions is

available in Installing & Configuring the NetPDA/NetCell Server.

AGP or PCI-Express, minimum 1024 x 768, 16 bit colors.

settings).

Microsoft .NET 1.1 Framework required to run Recording Server Manager.

To run the NetPDA/NetCell Server, the following is required: Internet Information Server (IIS) 5.1 or newer as well as Microsoft .Net Framework 1.1.

2 recommended).

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• NetGuard-EVS

Operating System

CPU Intel Pentium 4, 2.4 GHz or higher (Core 2 recommended). RAM Minimum 512 Mbyte (1 GB recommended for larger views, 1 GB

Network Ethernet (100 Mbit or higher recommended).

Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).

recommended on Microsoft Windows Vista).

Graphics Adapter

AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.

Hard Disk Space Minimum 100 Mbyte free. Software Microsoft .NET 2.0 Framework and DirectX 9.0 or newer.

* Running as a 32 bit service/application.

Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and

• NetGuard

Operating System

CPU Intel Pentium 4, 2.4 GHz or higher. RAM Minimum 256 Mbyte (512 MB recommended for larger views, 1 GB

recommended on Microsoft Windows Vista).

Network Ethernet (100 Mbit or higher recommended). Graphics

Adapter

AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.

Hard Disk Space Minimum 10 Mbyte free. Software DirectX 9.0 or newer.

* Running as a 32 bit service/application.

Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and

type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version

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information is displayed near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are available from http://www.microsoft.com/downloads/

Operating System

CPU Intel Pentium 4, 2.4 GHz or higher. RAM Minimum 256 Mbyte (512 MB recommended for larger views, 1 GB

recommended on Microsoft Windows Vista).

Network Ethernet (100 Mbit or higher recommended).

Graphics Adapter

AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.

Hard Disk Space Minimum 10 Mbyte free. Software DirectX 9.0 or newer.

* Running as a 32 bit service/application.

Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and

• NetPDA/NetCell Server

The NetPDA/NetCell Server is typically installed on the surveillance system server; see the system requirements for the surveillance system server.

Note, however, that to run the NetPDA/NetCell Server the following is also required on the surveillance system server:

• Internet Information Services (IIS) 5.0 or later

• Microsoft .Net Framework 1.1.

Note that later versions of. Net Framework may also be present on the server. If .Net Framework

1.1 as well as one or more later versions are present on the server, Windows' default settings may cause a later .Net Framework version to be used instead of .Net Framework 1.1. To verify/change which .Net Framework version is used, do the following:

1. Click Start and select Control Panel.

2. Click Administrative Tools.

3. Click Internet Information Services.

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4. In the Internet Information Services window's left pane, locate and right-click the Default Web Site item:

Example only; content on your server may be different

5. In the resulting menu, select Properties. This will open the Default Web Site Properties dialog.

6. Select the dialog's ASP.NET tab. The .Net Framework in use will be indicated in the ASP.NET version field.

7. If required, change the ASP.NET version to 1.1.4322:

Example only.

8. Click OK.

9. Close the Internet Information Services and Administrative Tools windows if still open.

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• NetPDA/NetCell Client

Operating System

CPU Intel StrongARM or 100% compatible. RAM Minimum 32 MB. Network Ethernet (256 Kbit or higher recommended)

Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.

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Graphics

Minimum 320 x 200, 16 bit colors.

Adapter Software Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.

• NetMatrix Monitor

Operating System

CPU Intel Pentium 4, 2.4 GHz or higher. RAM Minimum 512 Mbyte (1 GB recommended on Microsoft

Network Ethernet (100 Mbit or higher recommended). Graphics

Adapter Hard Disk

Space Software DirectX 9.0 or newer

* Running as a 32 bit service/application.

Tip: To check which DirectX version is installed on a computer, click Start, select

Run..., and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will

open; version information is displayed near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are available from

http://www.microsoft.com/downloads/

Windows Vista).

AAGP or PCI-Express, minimum 1024 x 768, 16 bit colors.

Minimum 50 Mbyte free.

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Important Port Numbers

NetDVMS uses particular ports when communicating with other computers, cameras, etc.

What is a port? A port is a logical endpoi n t for data traffic. Networks use different ports for different

types of data traffic. Therefore it is sometimes, but not always, necessary to specify which port to use for particular data communication. Most ports are used automatically based on the types of data included in the communication. On TCP/IP networks, port numbers range from 0 to 65536, but only ports 0 to 1024 are reserved for particular purposes. For example, port 80 is used for HTTP traffic which is used when viewing web pages.

When using NetDVMS, make sure that the following ports are open for data traffic on your network:

• Port 20 and 21 (inbound and outbound): Used for FTP traffic. FTP (File Transfer Protocol) is a

standard for exchanging files across networks. FTP uses the TCP/IP standards for data transfer, and is often used for uploading or downloading files to and from servers.

• Port 25 (inbound and outbound): Used for SMTP traffic. SMTP (Simple Mail Transfer Protocol) is a

standard for sending e-mail messages between servers. This port should be open since, depending on configuration, some cameras may send images to the surveillance system server via e-mail.

• Port 80 (inbound and outbound): Used for HTTP traffic between the surveillance server and

cameras, NetGuards and/or NetGuard-EVSs, and the default communication port for the surveillance system's Image Server. HTTP (HyperText Transfer Protocol) is a standard for exchanging files across networks; widely used for formatting and transmission of data on the world wide web.

• Port 1024 and above (outbound only): Used for HTTP traffic between cameras and the

surveillance server.

• Any other port numbers you may have selected to use, for example if you have changed the

traffic.

Image Server's port from its default port number (80) to another port number.

Tip: Consult the administrator of your organization's firewall if in doubt about how to open ports for

Windows Vista Information

If you wish to install, configure and run NetDVMS on a Windows Vista computer, it is very important that you have administrator rights. If you only have standard user rights, you will not be able to configure the software or stop and start the Recording Server service. However, you are still able to view live and recorded video via the NetGuard-EVS.

These restrictions are a part of the User Account Control, a security component in Windows Vista. Note, however, that it is possible to disable the User Account Control. For more information visit www.microsoft.com, and search for Vista User Account Control or similar.

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Installing the Software

Note: Read the End User License Agreement on the Product License Sheet (enclosed with the software

CD) before installing NetDVMS. Note: Do not install NetDVMS on a mounted drive (i.e. a drive attached to an empty folder on an NTFS

(NT File System) volume, with a label or name instead of a drive letter). If using mounted drives, critical system features may not work as intended; you will, for example, not receive any warnings if the system runs out of disk space.

To install NetDVMS, do the following: Prerequisites: Shut down any existing OnSSI software running. If upgrading, it is highly recommended

that you remove any previous versions before upgrading.

1. Insert the NetDVMS software CD, wait for a short while, select required language, then click the Install NetDVMS link.

Alternatively, if you are installing a version downloaded from the internet, run the file

NetDVMS.exe from the location you have saved it to.

Tip: Depending on your security settings, you may receive one or more security warnings (Do

you want to run or save this file?, Do you want to run this software?). When this is the case, click the Run button.

2. When the installation wizard starts, click Next to continue the installation.

3. Read and accept the End User License Agreement.

4. Select required language version, and click Next.

5. Select the Licensed Version option, and click Next.

6. Type your Software License Code, as listed on your Product License Sheet.

You have the option of installing the software for anyone using the computer, or for yourself only.

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If in doubt, select Anyone ...

Tip: If installing for yourself only, bear in mind that if your login is not an administrator login,

you will need to change the login name for the Image Server service so it matches your own login, i.e. uses the same user name and password.

When ready, click Next.

7. Select required language for the NetGuard, one of NetDVMS's remote access clients.

Tip: You do not have to select a language version for the NetGuard-EVS during installation; the NetGuard-EVS automatically comes with several languages, and users select their individual language versions themselves.

When ready, click Next.

8. Follow the next few simple steps in the installation wizard until you are asked to select the setup type that best suits your needs:

• If you want shortcuts to NetDVMS's various applications placed on the desktop

automatically, keep Add shortcut to desktop check box selected.

When ready, click Next.

9. Click Finish on the last step to complete the installation.

When the installation of NetDVMS has finished, the installation of the NetGuard-EVS will automatically start. Follow the steps until the installation is finished.

Note: If the Administrator window appears on your screen during the installation simply close it by clicking the Exit button.

Tip: For descriptions of how to install NetDVMS's various remote access clients, see information about each individual client. A good starting point is the Remote Access Overview. Installation of the NetMatrix Monitor software is covered in Installing the NetMatrix Monitor Software

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Administrator Login Window

For users without administrator rights, access to certain features in NetDVMS may in some organizations have been restricted.

When this is the case, you will be asked to specify the administrator password in the Administrator Login window in order to get access to the restricted features.

The Administrator Login window

You will only be asked to specify the administrator password when you open the Administrator application, by selecting it from Windows' Start menu or by clicking the Administrator shortcut on the desktop. This will only be the case when access to the Administrator application has been password-protected.

Administrator Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Administrator window, the main window in the Administrator application, is used by the surveillance

system administrator for configuring NetDVMS upon installation or whenever configuration adjustments are required, e.g. when adding new cameras to the system.

Access: You access the Administrator application by selecting it from Window's Start menu or by clicking the Administrator shortcut on the desktop.. Access to the Administrator application may be password protected, in which case you will be asked to provide the administrator password in the Administrator Login window

IMPORTANT: Changes you make in the Administrator application are not applied on your surveillance system until you exit the Administrator application. This allows you to try out various settings before making them take effect.

The Administrator window features a Device Manager section as well as a number of buttons providing access to configuration:

Administrator

desktop shortcut

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• Device Manager Section

The Device Manager section—located in the middle of the Administrator window—lists all added devices and attached cameras. The Device Manager section thus provides you with an overview of your surveillance system.

Detail from the Administrator window's Device Manager section—two devices have been added; the first device has a single camera attached, whereas the second device has four cameras attached

Until you have added devices, the Device Manager section will be empty.

Adding Devices

You add devices through an intuitive Device Setup Wizard, available by clicking the Administrator window’s Add Device button (see also

How to Add a Device).

When devices have been added, they will be listed in the Device Manager section. Clicking the plus sign next to a device in the Device Manager section will list cameras attached to the device.

Editing Settings for Devices

To edit settings for a device listed in the Device Manager section, select the device, then click the Edit device... button to open the Edit device settings window.

Editing Settings for Cameras

To edit the settings for a camera listed in the Device Manager section, click the plus sign next to the device to which the camera is attached, select the required camera, then click the Settings button to open the

Camera Settings for [Device name] [Camera Name] window.

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Renaming a Camera

To rename a camera, right-click the camera name in question, then select Edit from the menu that appears:

This will open the Camera Name and Number window, in which you are able to overwrite the existing camera name with a new one.

Assigning Shortcut Numbers to Cameras

Users of the scname can take advantage of a range of keyboard shortcuts, some of which let the users toggle between viewing different cameras. Such keyboard shortcuts include numbers, which are used to identify each camera. These camera shortcut numbers are specified in the Administrator.

To assign a shortcut number to a camera, right-click the camera name in question, then select Edit from the menu that appears:

This will open the Camera Name and Number window, in which you are able to specify a shortcut number to be used with the camera.

Note: Camera shortcut numbers are only used in the scname. In other applications, such as the NetGuard, the camera shortcuts cannot be used.

Tip: More information about using keyboard shortcuts in the scname is available in Using

Standard Keyboard Shortcuts (described in the NetGuard-EVS's User Manual).

Editing Settings for Audio Sources

To edit the settings for an audio source (that is a microphone or a speaker) listed in the Device Manager section, click the plus sign next to the device to which the audio source is attached, select the required audio source, then click the Settings button to open the Microphone Settings

window or the Speaker Settings window.

IMPORTANT: The use of microphones will impact the database capacity for storing video; see

Important Information about Using Audio for more information.

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Disabling/Enabling Cameras and Audio Sources

Individual cameras and audio sources listed in the Device Manager section are by default disabled, meaning that video from cameras and audio from attached microphones is by default transferred to NetDVMS—provided that the cameras are marked as online in the Camera/Alert

Scheduler Window (also default).

Note: On some devices, audio can also be enabled/disabled on the device itself, typically through the device's own configuration web page. If audio on a device does not work after enabling it in the Administrator application, you should thus verify whether the problem may be due to audio being disabled on the device itself.

If required, you can disable individual cameras and audio sources listed in the Device Manager section. When a camera or audio source is disabled, no images/audio will be transferred from the camera/audio source to NetDVMS.

To disable a camera or audio source, right-click the required camera or audio source in the Device Manager section, then select Disable:

When a camera or audio source is disabled, it will be indicated as follows:

To enable a previously disabled camera or audio source, simply right-click the required camera or audio source in the Device Manager section, then select Enable:

Tip: Individual cameras can also be disabled/enabled in the Camera Settings for [Device Name]

[Camera Name] Window. Individual audio sources can also be disabled/enabled in the Microphone Settings window or Speaker Settings window respectively.

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• Administrator Window's Buttons

The Administrator window features the following buttons:

Button Description

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Service Manager...

Scheduler... Opens the Camera/Alert Scheduler window, in which you specify

Opens the Service Manager window, which lets you pause/resume theRecording Server service. Pausing the service is necessary in order to access some features, for example configuration of PTZ (Pan/Tilt/Zoom) cameras.

IMPORTANT: While the service is paused, no video or audio will be recorded.

online periods for each camera. You are also able to specify if cameras should go online when

specific events occur (e.g. when a door is opened), and if e-mail or sound alerts should be used if motion is detected during specific periods of time (e.g. during working hours).

If using PTZ cameras with patrolling, you are furthermore able to specify if certain patrol schemes should be used during specific periods of time.

Tip: By default, all cameras are online at all times. You will only need to modify scheduler settings if you require cameras to be online only at specific times or events, or if you want to use specific alerts or PTZ patrol schemes.

General Settings...

Opens the General Settings window, in which you are able to specify a number of settings related to:

• Administrator password

• User rights for the Administrator application

• NetCentral settings (if using the NetCentral centralized

monitoring solution in connection with NetDVMS)

• PTZ patrolling pause time out (if using PTZ cameras with

patrolling)

• E-mail settings (for alerts sent via e-mail)

• SMS settings (for alerts sent via SMS)

• Log file settings

• Other advanced settings

Archive Setup...

Opens theArchive setup window, in which you specify NetDVMS's archiving settings.

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Archiving lets you keep recordings for as long as required, limited only be the available hardware storage capacity.

Administration

Import DLKs...

Lets you import all required Device License Keys (DLKs) in one go, thus avoiding the need to specify each DLK manually when adding devices.

See also How to Import Device License Keys.

NetMatrix... Lets you access NetMatrix configuration. NetMatrix is an integrated

product for forcing video from any camera to any monitor on a network operating with NetDVMS.

trname... Note: The trname button is not functional. If trname (add-on

product for handling loss prevention through video evidence combined with time-linked POS or ATM transaction data) is installed on the server, use Windows' Start menu or the trname Administrator desktop shortcut to access the trname Administrator. Use with trname versions earlier than 2.1 is not supported.

Add Device...

Starts the Device Setup Wizard, which guides you through the process of adding a new device.

See also How to Add a Device.

Edit Device...

When you have selected a device in the Administrator window's Device Manager section, clicking the Edit Device... button lets you

edit settings for the selected device in the Edit device settings

window.

Remove Device

Lets you remove a device selected in the Administrator window's Device Manager section.

In order to prevent accidental removal of devices, you will be asked to confirm that you want to remove the device.

Settings... Lets you specify settings for a selected camera or audio source:

• Cameras: When you have selected a camera in the

Administrator window's Device Manager section, clicking the Settings button will open the Camera Settings for [Device

Name] [Camera Name]... window, in which you specify

camera settings.

• Audio sources: When you have selected an audio source in

the Administrator window's Device Manager section, clicking

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the Settings button will open the Microphone Settings

window (if the selected audio source is a microphone) or Speaker Settings window (if the selected source is a

speaker), in which you can enable/disable the audio source and change its name if required.

I/O Setup... Opens the I/O Setup window, in which you are able to define events

based on input events (for example when a door sensor detects that a door is opened) and VMD (Video Motion Detection). The I/O Setup window also lets you specify output (e.g. a siren).

When defined, events can be used for a variety of purposes. For example, an input event can be used for triggering output, for starting a particular camera, and for triggering that an e-mail or SMS message is sent to a particular user, notifying the user of the recorded event.

See also the description of the I/O Control... button.

Event Buttons...

Opens the Event Buttons window, in which you are able to define events for use on event buttons.

Event buttons can used in the NetGuard-EVS for manually triggering events.

Generic Events...

Opens the Generic Events window, in which you are able to define events based on input from external sources using the TCP and UDP protocols.

I/O Control...

Opens the I/O Control window, in which you are able to attach outputs to input events.

This way you can, for example, define that a siren should sound when a sensor detects that a door is opened.

Exit Closes the Administrator application.

Tip: Clicking the icon in the left corner of the Administrator window's title bar, gives you access

to a small menu. Selecting About Adm ... from the menu will display a dialog with your system's version number and software license code; this is valuable information, should you ever need to contact product support.

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Import of DLKs

How to Import Device License Keys

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. You must have a Device License Key (DLK) for every device (IP network camera or IP video server)

installed on your NetDVMS surveillance system. Remember that you are allowed to install and use only the number of cameras listed on your

organization's license sheet; regardless of you number of available DLKs. For example, a fully used fourport video encoder counts as four cameras even though the cameras are connected through a single device—therefore a fully used four-port video encoder will use four licenses.

System administrators obtain DLKs as part of the software registration process. You are able to specify each DLK manually when

available by clicking the Add Device... button in the to specify each DLK manually by using the following procedure to import all received DLKs into NetDVMS in one go:

Prerequisites: The DLKs, received in a .dlk file, must have been saved at a location accessible by the

surveillance server, for example on a network drive or on a USB stick.

1. Open the

Administrator window.

2. In the Administrator window, click the Import DLKs... button.

3. Browse to the location at which you have saved the received .dlk file. Select the file, and click Open. All DLKs are now automatically imported, and the relevant DLK will automatically appear when

you

add a device through the Device Setup Wizard.

adding a device through the Device Setup Wizard,

Administrator window. However, you can avoid having

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Device Administration

How to Add a Device

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. In NetDVMS you add devices (IP video camera devices, IP video encoder devices or digital video recorder

devices (DVR devices)) rather than actual cameras. This is because devices have their own IP addresses or host names. Being IP-based, NetDVMS primarily identifies units on the surveillance system based on their IP addresses or host names.

Even though each device has its own IP address or host name, several cameras can be attached to a single device and thus share the same IP address or host name. This is typically the case with cameras attached to video encoder devices or DVR devices.

You can of course configure and use each camera individually, even when several cameras are attached to a single device.

In addition to IP video camera devices, IP video encoder devices and DVR devices it is possible to add a number of dedicated I/O (input/output) devices to NetDVMS. When such I/O devices are added, they can be used in events-based system setup in the same way as a camera. For more information about using I/O devices, see to the release note.

Once a device is added in NetDVMS, any cameras attached to the device are automatically recognized by the software, and listed in the Administrator window's Device Manager section:

Using Dedicated I/O Devices. For information about which I/O devices are supported, refer

Detail from the Administrator window's Device Manager section—two devices have been added; the first device has a single camera attached, whereas the second device has four cameras attached

To add a device, use the following procedure:

Prerequisites: You must have configured IP address, password, etc. on the device itself, as described by

the manufacturer.

1. Open the

Administrator window.

2. In the Administrator window, click the Add Device... button. This will start the Device Setup Wizard.

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3. On the first step of the wizard, identify the required device, either by

• Typing the IP address of the device. Tip: To jump to the next IP address segment in

the field, press SPACE on your keyboard.

- or -

• Typing the DNS host name of the device. This requires that you select the Use DNS host

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Specifying the IP address of a device

Note: By default, HTTP port 80 and FTP port 21 will be used for the device. If the device you are

adding uses other port numbers, click the Port Setup button and specify required port numbers. The need for specifying different ports may often apply if the device is located behind a NATenabled router or a firewall. When this is the case, also remember to configure the router/firewall so it maps the ports and IP address used by the device.

When ready, click Next to go to the second step of the wizard.

4. If a password is used for the device, type the password for the device's administrator account (called a ”admin” or ”root” account on some devices).

Leave the Autodetect Device option selected. Click Next.

5. When the device has been detected, type the Device License Key (DLK) for the device in the DLK field.

Specifying DLK for the device

Tip: If you have imported DLKs (see How to Import Device License Keys), the DLK field will

already be filled with the DLK for the device.

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Click Next.

6. Assign a unique and descriptive name to the device. Upon completion of the wizard, the name will be used when listing devices and associated

cameras in the Administrator window's Device Manager section. The name may, for example, refer to the physical location of the camera(s) attached to the device.

Assigning a name to the device

Tip: You may click the Camera Setup button to access the Camera Settings for … window, in

which you are able to specify certain settings related to camera name and PTZ control. The latter requires that the camera is a PTZ (Pan/tilt/Zoom) camera.

7. Click Finish.

8. The device will be listed in the Administrator window's Device Manager section. To view a list of cameras attached to the device, click the plus sign

next to the device name.

Tip: Cameras are listed for each device with default names, such as 'Camera 1,' etc. If you want to change the name of a camera, right-click the camera name in question, then select Edit from the menu that appears.

Tip: Individual cameras listed in the Device Manager section are by default enabled, meaning that images from the cameras are by default transferred to NetDVMS—provided that the cameras are marked as online in the Camera/Alert Scheduler Wi

ndow (also default). If required,

you can disable a camera listed in the Device Manager section by right-clicking the name of the camera in question. See more information under Administrator window

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Edit Device Settings Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Edit device settings window lets you edit the settings of an already installed device.

The Edit device settings window

Access: To access the Edit device settings window, select the required device in the Administrator

window's Device Manager section, and click the Edit Device... button.

The Edit device settings window is divided into two sections:

• Identify Video Device Section

The Identify Video Device section contains the following fields, buttons, etc.:

Field, Button, ...

Device Type Select required device type from list.

Detect Device

Description

Tip:NetDVMS is able to automatically detect device type as well

as serial number, provided the IP address/hostname and password of the device have been specified in the IP-address/DNS Host Name and Root Password fields: Simply click the Detect Device button to auto-detect device type and serial number.

Click button to auto-detect device type and serial number. Note: Use of the auto-detect feature requires that the IP address

and password of the device have been specified in the IP-address and Root Password fields.

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Device Name

Camera Settings...

Device Serial Number

Name used to identify the device.

Tip: To enable easy identification of devices, it is often a good idea to use a device name that refers to the physical area covered by the cameras attached to the device (examples: Reception Area, Car Park B, Entrance Door, ...).

Note: Device names must be unique; you cannot use the same name for several devices.

Opens the Camera Settings for [Device Name] window, in which you are able to specify a number of settings for cameras attached to the device, including:

• Port through which PTZ (Pan/Tilt/Zoom) cameras are

controlled

• Camera names, types, and ports

Note: The number of settings available in the Camera Settings for [Device Name] window may be limited if cameras are not PTZ

cameras or connected to a video encoder device.

Serial number of device; usually identical to the 12-character MAC address of the device (example: 0123456789AF).

Tip:NetDVMS is able to automatically detect serial number as well as device type, provided the IP address/host name and password of the device have been specified in the IP-address/DNS Host Name and Root Password fields: Simply click the Detect Device button to auto-detect device type and serial number.

Device License Key

A 16-character license key (DLK) for the device, obtained when registering the software.

Enable iPIX Enables the use of IPIX, a technology that allows viewing of 360-

degree panoramic images. Note: Use of the IPIX technology requires either a dedicated IPIX

camera or a regular camera equipped with a special IPIX camera lens for which a special IPIX license key is required. If the device in question is for a dedicated IPIX camera, the check box is selected by default, and you do not have to enter an IPIX license key in the neighboring field.

iPIX License Key

License key for using the IPIX technology, obtained when registering the software.

Note: This information is only required if the Enable iPIX check box is selected manually.

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• Network Settings for Video Device Section

The Network Settings for Video Device section contains the following fields:

Field Description

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IP-address

-or-

DNS Host Name

Use DNS host name

Default Http Port

Default Ftp Port

IP address or DNS host name of the device in question. Note: If Use DNS host name check box is selected, the name

of the IP-address field changes to DNS/Host Name in order to accommodate a DNS host name rather than an IP address.

By selecting the check box you are able to use a DNS host name for identifying the device instead of using the device's IP address.

When check box is selected, the IP-address field changes its name to DNS/Host Name, ready to accommodate a DNS host name rather than an IP address.

When selected, HTTP traffic to the device will go through the default port, port 80.

If you want to use another port for HTTP traffic to the device, clear the check box, and specify required port number in the field to the left of the check box.

When selected, FTP traffic to the device will go through the default port, port 21.

If you want to use another port for FTP traffic to the device, clear the check box, and specify required port number in the field to the left of the check box.

Root Password

Password required in order to log in to the device using the root account (occasionally known as an admin or administrator account).

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Camera Settings for [Device Name] Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. Note: The number of settings available in the Camera Settings for [Device Name] window may be limited

if cameras are not PTZ (Pan/Tilt/Zoom) cameras or connected to a video encoder device. The Camera Settings for [Device Name] window lets you specify certain information about a device's

cameras. This is primarily interesting for PTZ cameras and cameras attached to a video encoder device.

The Camera Settings for [Device Name] window

Access: You access the Camera Settings for [Device Name] window by clicking the Camera Settings...

button in the Edit device settings window. The Camera Settings for [Device Name] window is divided into a P/T/Z Camera Selection section and a

camera list:

• P/T/Z Camera Selection Section

The P/T/Z Camera selection section contains the following fields:

Field Description

Some of the connected cameras are Pan/Tilt/Zoom cameras

P/T/Z type controlled through COM1

Select check box if any of the cameras attached to the video encoder device is a PTZ camera.

If the check box is not available, PTZ is not supported for the device in question.

Field available only if Some of the connected cameras are Pan/Tilt/Zoom cameras check box is selected.

If a PTZ camera is controlled through the COM1 port on the video encoder device, select the required PTZ camera type from the list.

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If no PTZ cameras are controlled through the COM1 port, select None.

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P/T/Z type controlled through COM2

Field available only if Some of the connected cameras are Pan/Tilt/Zoom cameras check box is selected.

If a PTZ camera is controlled through the COM2 port on the video encoder device, select the required PTZ camera type from the list.

If no PTZ cameras are controlled through the COM2 port, select None.

• Camera List and Fields

The camera list contains a line for each camera channel on the device. First line from the top corresponds to camera channel 1, second line from the top corresponds to camera channel 2, etc.

To change camera settings, select the required camera channel from the list, specify required information in the following fields, and click the Apply button:

Field Description

Camera Name

Name used to identify the selected camera. Existing names, such as the default camera names Camera 1,

Camera 2, etc. can be changed by overwriting the existing names.

Note: Camera names must be unique for each device.

Cam Number

Users of the NetGuard-EVS can take advantage of a range of keyboard shortcuts, some of which let the users toggle between viewing different cameras. Such shortcuts include numbers, which are used to identify each camera. Each camera's shortcut number is specified in the Cam Number field.

A camera shortcut number must not contain any letters or special characters, and must be no longer than eight digits. Examples of correct camera shortcut numbers: 3, 12345678. Examples of incorrect camera shortcut numbers: A*3, 123456789.

It is highly recommended that you use a unique camera shortcut number for each camera.

Note: Camera shortcut numbers are only used in the NetGuard-EVS. In other applications, such as the NetGuard, the camera shortcuts cannot be used.

Tip: You can also assign shortcut numbers to cameras in the

Camera Name and Number window.

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Tip: More information about using keyboard shortcuts in the scname is available in Using Standard Keyboard Shortcuts.

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Camera Type

Lets you select whether the camera on the selected camera channel is Fixed or Moveable:

• Fixed: Camera mounted in a fixed position

• Moveable: PTZ camera

Device Port Available only if Moveable is selected in the Camera Type field.

Lets you select which control port on the video encoder should be used for controlling PTZ functionality on the camera.

Port Address

Available only if Moveable is selected in the Camera Type field. Lets you specify port address of the camera. The port address would normally be 0 or 1. If using daisy chained

PTZ cameras, the port address will identify each of them, and you should verify your settings with those recommended in the cameras' manuals.

Using DVR Devices

You can easily use DVR (Digital Video Recorder) devices with your NetDVMS application. A DVR device is added like any other device.

The user of NetGuard-EVS will experience no difference from viewing video from a camera attached to at DVR than viewing video from any other camera. When the user views recordings, the recordings will be viewed from the DVRs own hard disk instead of a database in your NetDVMS application.

As an administrator you will notice that a DVR device is displayed the same way in the Administrator

window as a video encoder. However, the use of PTZ cameras is not supported by DVR devices.

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Camera Administration

About Camera Administration ...

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights.

Adding Cameras

In NetDVMS you do not have to worry about having to add individual cameras to the system: Cameras are connected to devices, so once you have added the required devices to your NetDVMS

system (see well.

How to Add a Device), all cameras connected to the devices are connected to the system as

Configuring Cameras

You are able to specify a wide variety of settings for each camera connected to the NetDVMS system. Your entry point for such camera configuration is the

To configure a camera, select the required camera in the Administrator window's Device Manager section, then click the Administrator window's Settings... button.

This will open the settings for the camera in question, including:

Camera Settings for [Device Name] [Camera Name] window, in which you have access to

• How the camera should record (frame rate, image quality, etc.)

• Where and when to store recorded images from the camera

• Motion detection sensitivity

• Triggering of notifications and external output

• ... and more

This also applies if you want to edit the settings for an already configured camera.

Administrator window.

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Camera Settings for [Device Name] [Camera Name] Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Camera Settings for [Device Name] [Camera Name] window lets you specify settings for a particular

camera.

Example: The Camera Settings for [Device Name] [Camera Name] window for a PTZ camera

Access: You access the Camera Settings for [Device Name] [Camera Name] window from the

Administrator window

, by selecting a camera in the Device Manager section, then clicking the Settings...

button. The Camera Settings for [Device Name] [Camera Name] window contains the following sections and

buttons:

• Speedup Settings

Note: Special settings apply for cameras using MPEG. Read more at the end of the description of this section.

The Speedup Settings section lets you specify the required number of frames to be used when motion is detected and/or an event occurs in this field.

• Required framerate: Specify required number of frames in the first field, and select

required unit (per Second, per Minute, or per Hour) from the list.

The frame rate must be higher than the frame rate specified in the Required framerate field in the Recording settings section which is described in the following.

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Tip: When you specify a frame rate, the interval between images is automatically calculated

and displayed to the right of the frame rate fields.

Specifically for cameras using MPEG

For MPEG cameras you can select predefined frame rates, and it is not possible to select unit. The number of seconds between each image is still calculated.

• Recording Settings

Note: Special settings apply for cameras using MPEG. Read more at the end of the description of this section.

The Recording Settings section lets you specify the camera's recording settings in the following fields:

• Required framerate: Specify required number of frames in the first field, and select

required unit (per Second, per Minute, or per Hour) from the list.

Tip: When you specify a frame rate, the interval between images is automatically

calculated and displayed to the right of the frame rate fields.

• Enable speedup: NetDVMS is able to increase the frame rate of a camera if motion is

detected, or if an event occurs. Select the check box to enable increased frame rate on motion detection or on an event,

then specify the required conditions in the following fields.

Tip: In the Camera/Alert Scheduler window you can specify periods in which the

camera should always speedup.

o On motion: Available only if the Enable speedup check box is selected.

Select this check box to use a higher frame rate when motion is detected. Remember to specify the required higher frame rate in the Speedup settings

section. The camera will return to the original frame rate two seconds after the last

motion is detected.

o On event:Available only if the Enable speedupcheck box is selected.

Select the check box to use a higher frame rate when an event occurs and until another event occurs, then select required start and stop events in the Start and Stop lists.

The camera will increase its frame rate when the start event occurs, and return to the original frame rate when the stop event occurs.

Remember to specify the required higher frame rate in the Speedup settings section.

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Note: Use of speedup on event requires that events have been defined in the

I/O Setup window, accessed by clicking the I/O Setup... button in the Administrator window.

• When to store images in the database:Select when images received from the camera

should be stored in the database:

o Always: Always store all received images in the database. o Never: Never store any received images in the database. Live images will be

displayed, but, since no images are kept in the database, users will not be able to browse images from the camera.

o Conditionally: Store received images in the database when certain conditions are

met. When you select this option, specify required conditions in the following fields.

On motion: Available only when the option Conditionally is selected, i.e. when images received from the camera should be stored in the database on certain conditions only.

Select the check box to store all images in which motion is detected. On event: Available only when the option Conditionally is selected, i.e.

when images received from the camera should be stored in the database on certain conditions only.

Select the check box to store all images, regardless of motion, when an external event occurs and until another external event occurs, then select required start and stop events in the Start and Stop lists.

Note: Use of storage on event requires that events have been defined. Read more about events in About Input, Events & Output ...

[Number of] seconds pre/post recordings on event: Available only when the option Conditionally is selected, i.e. when images received from the camera should be stored in the database on certain conditions only.

You are able to store recordings from periods preceding and following detected motion and/or specified events. Using such a pre/post buffer can be advantageous: If, for example, you have defined that images should be stored when a door is opened, being able to see what happened immediately prior to the door being opened may be important.

Specify the number of seconds for which you want to store images from before and after the storage conditions are met.

Example: You have specified that images should be stored conditionally on event, with a start event called Door Opened and a stop event called Door Closed. With a pre/post buffer of three seconds, images will be stored from three seconds before Door Opened occurs to three seconds after Door Closed occurs.

Note: Pre/post recording periods cannot be displayed in the timelines of the NetGuard-EVS's timeline browser. The fact that these periods cannot be displayed in the timeline browser's timelines does not affect recording.

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Specifically for cameras using MPEG

Instead of choosing the required frame rate, you can choose a Frame Type. Select All to record everything. That is similar to having the same frame rate for speedup and for

recording. Select Key frame if you wish only to record key frames and ignore changes between the key

frames. That means, that you typically record one frame per second.

• Live Settings

Note: This section is not available for cameras using MPEG. Viewing live video will take place with the same frame rate as specified for speedup.

The Live settings section lets you specify from where the camera should inherent its frame rate during live video. Select either Same as recording or Same as speedup.

That means, that when you view live video in one of your access clients e.g. the NetGuard-EVS, you will always view it either at the frame rate defined for speedup or recording.

• Audio

In the Audio section you are able to associate a microphone and/or a speaker with the selected camera.

Note: The ability to associate a microphone and/or a speaker with the selected camera requires that at least one microphone and/or speaker has been attached to a device on the surveillance system.

When a microphone and/or a speaker is associated with a camera, audio from the source will automatically be used when images from the camera are viewed. Note that you are able to select a microphone and/or a speaker attached to another device than the selected camera.

To associate a microphone and/or a speaker with the selected camera, simply select the required microphone and/or speaker from the Default microphone and Default speaker lists.

For cameras attached to the same device as a microphone and/or a speaker, the microphone and/or speaker is automatically selected and cannot be changed.

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• IPIX

Note: Functionality in the IPIX section is only available if the use of IPIX technology has been enabled for the device to which the camera is attached. For dedicated IPIX cameras, the use of IPIX technology is automatically enabled. If not dealing with a dedicated IPIX camera, you enable use of IPIX technology for a device in the Edit device settings window, accessed by selecting the required device in the Administrator window's Device Manager section, then clicking the Administrator window's Edit Device... button.

The IPIX section contains the following fields and buttons:

• Enable IPIX: Select check box to enable the use of IPIX, a technology that allows viewing

of 360-degree panoramic images through an advanced fish eye lens on the particular camera.

• IPIX Settings...:Opens the IPIX Camera Configuration window, in which you configure

the camera's IPIX functionality.

• Motion Detection Settings

The Motion Detection Settings section contains two buttons for configuring the camera's motion detection:

• Motion Detection...:Opens the Adjust Motion Detection window, in which you are able to

specify motion detection sensitivity levels.

• Exclude Regions...:Opens the Define Exclusion Regions window in which you are able to

disable motion detection in specific areas of the camera's images. Disabling motion detection in certain areas may help you avoid detection of irrelevant

motion, for example if the camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background.

• Database Settings

The database for each camera is capable of containing a maximum of 600.000 records or 40 GB per day.

Note that camera databases also store recorded audio from associated audio sources; see

Important Information about Using Audio

Tip: By using archiving it is possible to store recordings beyond the capabilities of the camera's

database. The Database settings section lets you specify database settings for the camera, such as where

the database containing the camera's recordings should be kept, how much to store, etc. You specify this information in the following fields:

for more information.

• Max records in database:Select this option to limit the database size based on a

maximum allowed number of records in the database. Specify required maximum number of records in the neighboring field.

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When the database reaches the maximum number of records, the oldest record in the database will automatically be overwritten.

A database can contain up to 600,000 records.

• Max timespan in database: Select this option to limit the database size based on the

age of records in the database. Specify the required number in neighboring field, and select required unit (Minutes,

Hours, or Days) from the list. When records become older than the specified number of minutes, hours, or days, they

will automatically be deleted.

Note: A database can contain no more than 600,000 records, regardless of what maximum age has been defined.

• Clear Database... :Click button to delete all records stored in the database for the

camera in question.

WARNING: Use with caution; all records in the database for the camera will be permanently deleted. As a security measure, you will be asked to confirm that you want to permanently delete all stored records for the camera.

Records stored in archived databases will not be affected. Note: If the Recording Server service is running, the button will not be available. To

make the button available, pause the Recording Server service by clicking the

Administrator window's Service Manager button, then clicking the Pause button or by

stopping the service from the Recording Server Manager icon. IMPORTANT: No video or audio will be recorded while the Recording Server service is

paused or stopped.

• Archive automatically when database is full: Select this check box if you wish to

automatically archive the database when it is full.

• Delete archives older than [n] days (0 to use default archive setting):In this field

you can specify after how many days archives for the camera should be deleted.

Note: What you specify here overwrites what you have specified in the Archive Setup

Window. Type 0 to use same number of days as specified the Archive Setup window.

• Database path:Specify which local directory the database for the camera should be kept

in.

Example: C:\Program Files\mysurveillancesoftware\ To browse for a folder, click the browse button next to the Database path field. Note: Even though it is possible to specify a path to a network drive, it is highly

recommended that you specify a path to a local drive. If using a path to a network drive, it will not be possible to save to the database should the network drive become unavailable.

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Tip: If you have several cameras, and several local drives are available, performance can be improved by distributing the databases of individual cameras across the local drives.

• In case of database failure, take the following action:Select which action to take if

the database becomes corrupted.

The number of available actions depends on whether archiving has been enabled. You enable archiving for a camera in the Archive setup window

Administrator window

by clicking the Archive Setup... button.

, accessed from the

o Repair, Scan, Delete if fails: Default action. If the database becomes corrupted,

two different repair methods will be attempted: a fast repair and a thorough repair. If both repair methods fail, the contents of the database will be deleted.

o Repair, Delete if fails: If the database becomes corrupted, a fast repair will be

attempted. If the fast repair fails, the contents of the database will be deleted.

o Repair, Archive if fails: Available only if archiving is enabled for the camera. If the

database becomes corrupted, a fast repair will be attempted. If the fast repair fails, the contents of the database will be archived. This action is recommended if archiving is enabled for the camera.

o Delete (no repair): If the database becomes corrupted, the contents of the

database will be deleted.

o Archive (no repair): Available only if archiving is enabled for the camera. If the

database becomes corrupted, the contents of the database will be archived.

Tip: An archived corrupt database can be repaired by the Viewer: Open the Viewer and attempt to browse the archived recordings from the camera in question. Browsing will initially fail, but this will make the Viewer start repairing the corrupt database.

When the contents of the local database for the camera are either deleted or archived, the database is reset and will be ready for storing new recordings.

Note: No images can be recorded while the database is being repaired. For large installations, a repair may take several hours, especially if the Repair, Scan, Delete if fails action involving two different repair methods is selected, and the first repair method (fast repair) fails.

Note: In case recordings for a camera get bigger than expected, or the available drive space is suddenly reduced in another way, an advanced database resizing procedure will automatically take place:

If archives are present on the same drive as the camera's database, the oldest archive for all cameras archived on that drive will be deleted

If no archives are present on the drive containing the camera's database, the size of all camera databases on the drive will be reduced by deleting a percentage of their oldest recordings, thus temporarily limiting the size of all databases

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When the recording server is restarted upon such database resizing, the original database sizes will be used. You should therefore make sure the drive size problem is solved, or adjust camera database sizes to reflect the altered drive size.

Tip: Should the database resizing procedure take place, you will be informed on-screen, in log

files, and (if set up) through an e-mail and/or SMS alert.

• Image Quality...

The Image Quality... button opens the Configure Device configure image resolution, compression, etc. for the camera.

window, in which you are able to

• Event Notifications

The Event Notifications... button opens the Setup Notifications on Events window are able to select events for triggering event indications for the camera when displayed in the

NetGuard

Note: The use of event notifications requires that at least one event has been specified for a device on your NetDVMS system; the event does not have to be specified for the particular

camera. Read more about events in About Input, Events & Output ....

or NetGuard-EVS.

, in which you

• Outputs...

The Outputs... button opens the Output Settings for [Device Name] [Camera Name] which you are able to specify which outputs (e.g. the sounding of a siren or the switching on of the lights) should be associated with motion detection and/or with output buttons for manually triggering output when the camera is selected in the NetGuard

Note: The use of outputs requires that at least one event has been specified for a device on your NetDVMS system; the event does not have to be specified for the particular camera. You specify output events in the I/O Setup window, accessed by clicking the I/O Setup... button in the

Administrator window.

or NetGuard-EVS.

window, in

• PTZ Preset Positions... (PTZ Cameras Only)

Available only if the camera is a PTZ (Pan/Tilt/Zoom) camera supporting PTZ preset positions, the PTZ Preset Positions... button opens PTZ Preset Positions for [Device Name] [Camera Name]

window

Note: If the Recording Server service is running, the button will not be available. To make the button available, pause the Recording Server service by clicking the Administrator window's

Service Manager... button, then clicking the Pause button. IMPORTANT: No video or audio will be recorded while the Recording Server service is paused.

, in which you are able to specify preset positions and patrolling for the camera.

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Configure Device Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. Note: Settings in the Configure Device window are to a large extent camera-specific. The window's

contents will therefore vary from camera to camera; descriptions in the following are thus for guidance only.

The Configure Device window lets you specify image quality settings, such as compression, resolution, etc. for a specific camera.

Example of the Configure Device window, with a preview image

Access: You access the Configure Device window by clicking the Image Quality... button in the Camera

Settings for [Device Name] [Camera Name] window.

The Configure Device window is divided into a Camera Settings section and a preview image section:

• Camera Settings Section

The Camera Settings section will typically contain controls for compression, bandwidth, resolution, color, contrast, brightness, image rotation, and similar.

Include Date and Time in Image

The Camera Settings section may feature an Include Date and Time in Image check box. When selected, date and time

Note: As cameras are separate units which may have separate timing devices, power supplies, etc., camera time and NetDVMS system time may not correspond fully, and this may occasionally lead to confusion. As all images are time-stamped by NetDVMS upon reception, and exact date and time information for each image is thus already known, it is recommended that you keep the Include Date and Time in Image check box cleared. Should you want to use the Include Date and Time in Image feature, it is recommended that you click the Synchronize Time button, if available. Clicking the Synchronize Time button will set camera time to system time, but does not guarantee that camera time will match system time indefinitely.

Tip: For consistent synchronization, you may, if supported by the camera, auto-synchronize

camera and system time via a time server.

from the camera will be included in images from the camera.

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• Preview Image

When adjusting camera settings, you are able to view the effect of your settings by clicking the Preview Image button, located at the bottom of the window.

Clicking the Preview Image button will provide you with an image from the camera in question, as it would look with the settings specified in the Camera Settings section.

When you have found the best possible camera settings, click OK to apply the settings for the camera.

Adjust Motion Detection Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Adjust Motion Detection window lets you specify motion detection sensitivity for a specific camera. Depending on your configuration, motion detection sensitivity settings may determine when recordings

from the camera are transferred to the surveillance system, when alerts are generated, when external outputs (such as lights or sirens) are triggered, etc.

Motion detection sensitivity is therefore a key element in your NetDVMS surveillance solution, and time spent on finding the best possible motion detection settings for each camera may help you later avoid unnecessary alerts, etc.

Depending on the physical location of the camera, it may be a very good idea to test motion detection settings under different physical conditions (day/night, windy/calm weather, etc.).

The Adjust Motion Detection window

Access: You access the Adjust Motion Detection window by clicking the Motion Detection... button in

the Camera Settings for [Device Name] [Camera Name] window Note: Before you configure motion detection sensitivity for a camera, it is highly recommended that you

have configured the camera's image quality settings, such as resolution, compression, etc., in the

Configure Device window, and that you have specified any areas to be excluded from motion detection

(for example if the camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background) in the Define Exclusion Regions window. If you later change image quality

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settings and/or exclusion area settings, you should always test motion detection sensitivity settings afterwards.

The Adjust Motion Detection window features two sliders; one for setting Noise Sensitivity and one for setting Motion Sensitivity:

• Noise Sensitivity

Noise is insignificant changes in individual pixels which should not be regarded as motion. The Noise Sensitivity slider determines how much each pixel must change before it is regarded as

motion. Insignificant changes, which should not be regarded as motion, are considered acceptable noise, hence the name of the slider.

With a high noise sensitivity, very little change in a pixel is required before it is regarded as motion.

Areas in which motion is detected are highlighted in the preview image. Select a slider position in which only detections you consider motion are highlighted.

As an alternative to using the slider, you may specify a value between 0 and 256 in the field next to the slider to control the noise sensitivity setting.

Tip: If you find the concept of noise sensitivity difficult to grasp, try dragging the slider to the left towards the High position: The more you drag the slider towards the High position, the more of the preview image becomes highlighted. This is because with a high noise sensitivity even the slightest change in a pixel will be regarded as motion.

• Motion Sensitivity

The Motion Sensitivity slider determines how many pixels must change in the image before it is regarded as motion.

The selected motion sensitivity level is indicated by the black vertical line in the motion level indication bar below the preview image. The black vertical line serves as a threshold: When detected motion is above the selected sensitivity level, the bar changes color from green to red, indicating a positive detection.

As an alternative to using the slider, you may specify a value between 0 and 10,000 in the field next to the slider to control the motion sensitivity setting.

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Define Exclusion Regions Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Define Exclusion Regions window lets you disable motion detection in specific areas of a camera's

images. Disabling motion detection in certain areas may help you avoid detection of irrelevant motion, for

example if the camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background.

The Define Exclusion Regions window, with an exclusion area highlighted in blue

Access: You access the Define Exclusion Regions window by clicking the Exclude Regions... button in

the Camera Settings for [Device Name] [Camera Name] window.

• Defining Areas in which Motion Detection Should Be

Disabled

The Define Exclusion Regions window features a preview image from the camera. You define the areas in which motion detection should be disabled in the preview image, which is divided into small sections by a grid.

To define areas in which motion detection should be disabled, drag the mouse pointer over the required areas in the preview image while pressing the mouse button down. Left mouse button selects a grid section; right mouse button clears a grid section. Selected areas are highlighted in blue.

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• Define Exclusion Regions Window's Buttons and Check

Boxes

The Define Exclusion Regions window features the following buttons:

Button, Check Box

Set All Lets you quickly select all grid sections in the preview image.

Clear All Lets you quickly clear all grid sections in the preview image.

Auto By clicking the Auto button you can make NetDVMS automatically

Description

This may be advantageous if you want to disable motion detection in most areas of the image, in which case you can simply clear the few sections in which you do not want to disable motion detection.

detect areas with noise (insignificant changes in individual pixels which should not be regarded as motion) in the image, and automatically mark such areas as areas in which motion detection should be disabled.

As the automatic detection is based on an analysis of a number of images, it may take a few seconds from you click the Auto button to noisy areas are detected and marked as areas in which motion detection should be disabled.

Note: The automatic detection of noisy areas happens according to the noise sensitivity setting specified in the Adjust Motion Detection window. In order for the automatic detection of noisy areas to work as intended, it is recommended that you specify a noise sensitivity setting that matches your requirements before you make use of the automatic detection feature.

Show Grid With the Show grid check box selected (default), the preview image

contains a grid indicating the division of the preview image into selectable sections.

With the Show grid check box cleared, the grid in the preview image is removed. This may provide a less obscured view of the preview image. Selection of areas in which motion detection should be disabled takes place the same way as when the grid is visible.

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Output Settings for [Device Name] [Camera Name] Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. In the Output Settings for [Device Name] [Camera Name] window you are able to associate a camera

with particular external outputs, defined in the the switching on of lights.

The associated outputs can be triggered automatically when motion is detected as well as manually through output buttons available in the NetGuard

I/O Setup window, for example the sounding of a siren or

and NetGuard-EVS.

The Output Settings for [Device Name] [Camera Name] window

Access: You access the Output Settings for [Device Name] [Camera Name] window from the Camera

Settings for [Device Name] [Camera Name] window, by clicking the Outputs... button.

• Associating Outputs with Manual Control and Detected

Motion

Note: Use of features in the Output Settings for [Device Name] [Camera Name] window requires

that output has been defined in the I/O Setup window. You have a high degree of flexibility when associating a camera with particular outputs:

• You are able to select between all available outputs, i.e. outputs defined as output events

for the camera itself as well as outputs defined as output events for other devices on the NetDVMS system

• The same output may be used for manual control through an output button as well as

for automatic triggering when motion is detected

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Selecting Output for Manual Control

You are able to specify outputs to be triggered manually from a list in the NetGuard or NetGuardEVS.

To specify an output for manual triggering in the NetGuard/NetGuard-EVS, do the following:

1. Select the required output in the All Outputs list in the left side of the Output Settings for

[Device Name] [Camera Name] window.

Tip: When you select an output in the All Outputs list, you can view detailed

information about the selected output under Output Information in the lower part of the window.

2. Click the >> button located between the All Outputs list and the On Manual Control list. This will copy the selected output to the On Manual Control list.

An unlimited number of outputs may be selected this way.

You are able to determine each output’s position in the NetGuard’s and NetGuard-EVS’s output list by moving the selected output up or down in the On Manual Control list with the up and down buttons located to the right of the list. The selected output is moved up one step each time you click the up button. Likewise, each time you click the down button, the selected output is moved down one step.

To remove an output from the On Manual Control list, simply select the required output, and click the << button located between the All Outputs list and the On Manual Control list.

Selecting Output for Use on Motion Detection

You are able to select outputs to be triggered automatically when motion is detected in images from the camera.

Tip: This feature does not require that a VMD (Video Motion Detection) event has been defined

for the camera in the I/O Setup window. To select an output for use when motion is detected in images from the camera:

3. Select the required output in the All Outputs list in the left side of the Output Settings for

[Device Name] [Camera Name] window.

Tip: When you select an output in the All Outputs list, you can view detailed

information about the selected output under Output Information in the lower part of the window.

4. Click the >> button located between the All Outputs list and the On Motion Detected list. This will copy the selected output to the On Motion Detected list.

To remove an output from the On Motion Detected list, simply select the required output, and click the << button located between the All Outputs list and the On Motion Detected list.

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Setup Notifications on Events Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. Note: The use of event notifications requires that at least one event has been specified for a device on

your NetDVMS system; the event does not have to be specified for the particular camera. You specify events in the I/O Setup window, accessed by clicking the I/O Setup... button in the Administrator

window.

The Setup Notifications on Events window lets you select events for triggering event indications for the camera when displayed in NetGuard and NetGuard-EVS.

The Setup Notifications on Events window

Access: You access the Setup Notifications on Events window from the Camera settings for [Device

Name] [Camera Name] window, by clicking the Event Notifications button.

• What Is an Event Indication?

In the NetGuard/NetGuard-EVS, three different color indicators are available for each camera: a yellow indicator, a red indicator, and a green indicator. When event indication is used for a camera, the yellow indicator will light up when the specified events have occurred.

Event indications can be valuable for camera operators, as they will be able to quickly detect that an event has occurred, even though their focus was perhaps on something else the moment the event occurred.

Available indicators; the yellow indicator serves as the event indicator

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Tip: The other two indicators serve the following purposes: The red indicator lights up when motion has been detected, and the green indicator is used for indicating that images are received from a camera.

• Specifying Events for which Event Indication Should Be

Used

To specify which events should trigger an event indication for the camera, do the following for each required event:

1. In the Available Events list, select the required event.

2. Click the >> button to copy the selected event to the Active Events list.

3. Repeat for each required event.

To remove an event from the Active Events list, select the event in question, and click the << button.

PTZ Pre

Tip: You are not limited to events associated with a particular device: You are able to

select between all available events (input events, timer events, event buttons) from all cameras on the NetDVMS surveillance system.

When an event listed in the Active Events list occurs, the event indicator will light up.

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set Positions for [Device Name] [Camera Name] Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. Available only when dealing with a PTZ (Pan/Tilt/Zoom) camera supporting PTZ preset positions, the PTZ

Preset Positions for [Device Name] [Camera Name] window lets you view and—for many, but not all, PTZ cameras—define preset positions for the PTZ camera.

The PTZ Preset Positions for [Device Name] [Camera Name] window

Access: To access the PTZ Preset Positions for [Device Name] [Camera Name] window, click the PTZ

Preset Positions... button in the Camera Settings for [Device Name [Camera Name] window. The button

is only available if the camera supports PTZ preset positions. Note that if the Recording Server service is running, the button will not be available; see the description of the Camera Settings for [Device Name [Camera Name] window for information about how to make the button available.

• Why Use Preset Positions?

Defined preset positions can be used for making the PTZ camera automatically go to particular preset positions when particular events occur, and for specifying PTZ patrolling schemes.

Defined preset positions will also become selectable in the NetGuard

/NetGuard-EVS, allowing

users of these applications to move the PTZ camera to the preset positions.

• Absolute and Relative Positioning PTZ Cameras

Your configuration options depend on whether the PTZ camera in question is of the absolute positioning or relative positioning kind:

• Absolute: For an absolute positioning PTZ camera, you are able to define up to 50 preset

positions. You define a preset position by moving the PTZ camera to the required position with the

controls in the PTZ View section, then naming the position in the window's Preset

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Positions section.

• Relative: For a relative positioning PTZ camera, the number of preset positions will

depend on the camera/video encoder and PTZ driver used. For some relative positioning PTZ cameras you will only be able to use preset positions

defined on the camera/video encoder itself (when this is the case, the preset positions are typically defined through the camera/video server's “built-in” web page).

For relative positioning PTZ cameras allowing definition of preset positions through the NetDVMS system, you define a preset position by moving the PTZ camera to the required position with the controls in the PTZ View section, then naming the position in the window's Preset Positions section.

• How to Define a Preset Position

To define a preset position, do the following: Note: Some PTZ cameras of the relative positioning kind do not allow you to define preset

positions as described in the following; for such cameras, you should define preset positions on the camera/video encoder itself.

1. First use the controls in the PTZ Preset Positions for [Device Name] [Camera Name] window's PTZ View section to move the PTZ camera to the required position.

2. Having moved the PTZ camera to the required position, select an undefined item (may be labeled Undefined or with a position number) in the Preset Positions section's list of preset position names, and click the Set Position button to define a name for the preset position.

For detailed information about the functionality of PTZ Preset Positions for [Device Name] [Camera Name] window—such as the ability to test your preset positions, the ability to combine preset positions with events, or the ability to use preset positions in PTZ patrolling schemes—see Preset Positions for [Device Name] [Camera Name] window's sections in the following.

You are able to define up to 50 preset positions.

• PTZ Preset Positions for [Device Name] [Camera

Name] Window's Sections

Each of the PTZ Preset Positions for [Device Name] [Camera Name] window's sections are described in the following:

• PTZ View Section

The PTZ View section lets you control the PTZ camera, and watch the PTZ camera's movements. You use this section to move the PTZ camera to the positions you then define as presets positions in the Preset Positions section.

To move the PTZ camera, simply click the required position in the preview picture.

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The PTZ View section also features sliders allowing you to move the PTZ camera along each of its axes: the X-axis (allowing you to pan left/right), the Y-axis (allowing you to tilt the camera up/down), and the Z-axis (enabling you to zoom in and out; the camera will zoom in when you move the slider towards Tele, and zoom out when you move the slider towards Wide).

As an alternative to clicking the required position in th e preview or using the sliders, you can use the PTZ camera navigation buttons:

Moves the PTZ camera up and to the left

Moves the PTZ camera up

Moves the PTZ camera up and to the right

Moves the PTZ camera to the left

Moves the PTZ camera to its home position

Moves the PTZ camera to the right

Moves the PTZ camera down and to the left

Moves the PTZ camera down

Moves the PTZ camera down and to the right

Zoom out (one zoom level per click)

Zoom in (one zoom level per click)

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• Preset Positions Section

Having specified a camera position in the PTZ View section, you define the required position as a preset in the Preset Positions section:

Button, Check Box

Description

Administration

Use preset positions from device

Set Position

Available only for cameras supporting this feature. Check box to use preset positions defined on the

camera or video encoder device. Using preset positions from the camera or video

encoder device will clear any preset positions you have defined for the PTZ camera; you will therefore be asked to confirm your selection.

Note: In order for preset positions from the camera or video encoder device to work with NetDVMS, the names of the preset positions must contain only the characters A-Z, a-z and 0-9, and must not contain spaces. If preset position names on the camera or video encoder device contain other characters, or spaces, change the preset position names on the device before selecting the Use preset positions from device feature.

Associates the preset position selected in the list with the position specified in the PTZ View section.

If the preset position selected in the list is yet undefined, you will be asked to specify a name for the preset position.

Edit Name...

Test Lets you test a defined preset position.

Delete Lets you delete a preset position selected in the list.

Lets you edit a preset position name selected in the list. Only works for an already defined preset position name.

Select the required preset position in the list, then click the Test button. The effect is displayed instantly in the PTZ View section.

When a preset position name is deleted, it will appear as undefined in the list.

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[Move up]

[Move down]

Lets you move a preset position selected in the list up and down respectively.

The selected preset position is moved one step per click.

By moving preset position up or down, you are able to control the sequence in which available preset positions are presented in the NetGuard andNetGuard-EVS:

In the NetGuard andNetGuard-EVS, users select preset positions from a list. By moving a preset position up or down in the Preset Positions section's list, you can thus determine the sequence in which preset positions are presented in the NetGuard's or NetGuard-EVS's list.

Display of preset positions in . Administrators are able to specify the sequence in which available preset positions are displayed.

• Preset Position on Events Section

If you have specified input or VMD events

,event buttons or generic events, you are able to make the PTZ camera automatically go to particular preset positions when particular events occur.

To configure the use of preset positions on events, click the Setup... button. This will open the Event window (for preset positions on event), in which you are able to associate particular preset positions with particular events.

To use preset positions on event, select the Goto preset on event check box.

• Patrolling Section

To configure PTZ patrolling (the automatic movement of a PTZ camera between several preset positions), click the Setup... button to go to the

window

PTZ patrolling requires that at least two preset positions have been defined.

Setup PTZ Patrolling

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Event Window (for PTZ Preset Positions on Event)

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. Available only when dealing with a PTZ (Pan/Tilt/Zoom) camera, the Event window (for preset positions on events) lets you associate particular preset positions with particular events, timer events or event buttons. You are thus able to make the PTZ camera automatically go to a particular preset position when a particular event occurs.

The Event window (for preset positions on events)

Access: To access the Event window (for preset positions on events), click the Setup... button in

Preset Position on Events section of the PTZ Preset Positions for [Device Name] [Camera Name] window

Note: To use preset positions on events, you must have specified input or VMD events,event buttons or

generic events. Only one PTZ preset position can be defined per event per camera.

• Associating Preset Positions with Particular Events

When associating a preset position from a particular PTZ camera with one or more events, you are able to select between all events defined on the NetDVMS system; you are not limited to selecting events defined on a particular device. To associate a particular preset position with a particular event, do the following:

1. Select the required preset position in the Available Preset Positions list in the left side of the Event window.

2. Select the required event in the list of available events (the list in the middle of the window).

3. Click the >> button located to the right of the Available Events list. This will copy the selected event to the window's rightmost list, in which events

associated with the selected preset position are listed. When the selected event occurs, or when the selected event button is clicked, the PTZ camera will automatically move to the required preset position.

You are able to associate a preset position with more than one event: Simply repeat the process for each required association.

To end the association between a particular preset position and a particular event, simply select the required event in the window's rightmost list, and click the << button.

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Setup PTZ Patrolling Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. Available only when dealing with a PTZ (Pan/Tilt/Zoom) camera, the Setup PTZ Patrolling window lets you

configure patrol schemes for PTZ patrolling (the automatic movement of a PTZ camera between several preset positions) for the camera.

The Setup PTZ Patrolling window

Access: To access the Setup PTZ Patrolling window, click the Setup... button in Patrolling section of

the PTZ Preset Positions for [Device Name] [Camera Name] window. Note: To use patrolling, you must have specified at least two preset positions for the PTZ camera in

question.

Tip: Although it is technically not patrolling, specifying a patrol scheme with only one preset position is possible. A patrol scheme with only one preset position can, when combined with scheduling, be useful in two cases: For moving a PTZ camera to a specific position at a specific time, and for moving a PTZ camera to a specific position upon manual PTZ control of the camera.

Note: When you have defined your patrol schemes, also remember to schedule use of the patrol schemes in the Camera/Alert Scheduler window.

Note: Bear in mind that patrolling can be overridden if operators (with the necessary user rights) manually control PTZ cameras.

• Patrol Scheme

A PTZ camera may patrol according to several different patrol schemes. For example, a PTZ camera in a supermarket may patrol according to one patrol scheme during opening hours, and according to another patrol scheme when the supermarket is closed.

The Patrol scheme list lets you select which patrol scheme to configure.

Defining a New Patrol Scheme

To define a new patrol scheme, click the New button. This will add a New patrol scheme listing to the Patrol scheme list.

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To change the name from New patrol scheme to a name of your choice, select the New patrol scheme listing, and click the Rename button.

Copying an Existing Patrol Scheme

If you want to create a new patrol scheme based on an existing one, you can copy the existing patrol scheme.

To copy an existing patrol scheme, select the required patrol scheme in the Patrol scheme list, and click the Copy button. This will add a copy of the selected patrol scheme to the list.

The copy will initially be named Copy of [Patrol Scheme Name]. To change the name to a name of your choice, select the Copy of [Patrol Scheme Name] listing, and click the Rename button.

Renaming an Existing Patrol Scheme

To change the name of an existing patrol scheme, select the required patrol scheme in the Patrol scheme list, and click the Rename button.

Removing an Existing Patrol Scheme

To remove an existing patrol scheme, select the required patrol scheme in the Patrol scheme list, and click the Remove button.

Note: The selected patrol scheme will be removed from the list without further warning.

• Selecting Preset Positions to Be Used for a PTZ Patrol

Scheme

Having selected a patrolling scheme in the Patrol scheme list, you are able to specify which of the PTZ camera's preset positions should be used for the selected patrolling scheme:

1. In the Preset Positions list, select the names of the preset positions you want to use.

2. Click the >> button to copy the selected preset positions to the Patrolling list.

3. The camera will move between preset positions in the sequence they appear in the

To remove a preset position from the Patrolling list, select the preset position in question, and click the << button.

A preset position can be used more than once in a patrol scheme, for example if the preset position covers an especially important location.

Tip: By pressing the CTRL or SHIFT buttons on your keyboard while selecting from the Preset Positions list, you are able to select several or all of list's preset positions in one go.

Patrolling list, starting at the preset position listed first. If you want to change the sequence of preset positions in the Preset Positions list, select

a preset position name, and use the move up or move down buttons to move the selected preset position name.

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• Specifying Timing Settings for a PTZ Patrol Scheme

Having selected a patrolling scheme in the Patrol scheme list, you are able to specify timing settings for the patrol scheme:

1. In the Stay at each position in the patrol schedule field, specify the number of seconds for which the PTZ camera should stay at each preset position.

2. In the Time for each PTZ camera movement to complete field, specify the number of seconds required for the PTZ camera to move between preset positions.

In order not to generate false motion alarms, motion detection for the PTZ camera is automatically disabled while the camera moves between two preset positions. After the specified number of seconds, motion detection is automatically enabled again.

It is thus important that the camera is able to reach all of the patrolling scheme's preset positions within the number of seconds you specify. If not, false motion is likely to be detected.

Bear in mind that it takes longer for the PTZ camera to move between positions that are located physically far apart (e.g. from an extreme left position to an extreme right position) than between positions that are located physically close together.

3. The total number of seconds between each preset position will be listed below the two fields.

• PTZ Patrolling Actions on Detected Motion

You are able to combine a PTZ patrol scheme with motion detection, so that when motion is detected, the PTZ camera will pause its patrolling and remain at the position where motion was detected for a specified period of time.

To use this feature, do the following:

1. Select the Disable patrolling schedule if motion is detected check box.

2. Select whether the PTZ camera should resume patrolling:

• When a certain number of seconds has passed since first detection of motion,

regardless whether further motion is detected, or,

• When a certain number of seconds has passed without further detection of motion

3. Specify the required number of seconds for selected option. Example: You may specify that the PTZ camera should go to the next preset position and

resume patrolling when 10 seconds has passed without detection of motion.

• PTZ Scanning

PTZ scanning is supported on a few devices only. If your device supports PTZ scanning, the Setup of PTZ Scanning section lets you enable PTZ scanning and select a PTZ scanning speed.

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iPIX Camera Configuration Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. Note: Use of the IPIX technology requires a dedicated IPIX camera or a special IPIX camera lens with a

special IPIX license key, specified in the Edit Device Settings window. IPIX is a technology that allows viewing of 360-degree panoramic images through an advanced ”fish eye”

lens. The iPIX Camera Configuration window lets you configure the IPIX functionality of a camera.

The iPIX Camera Configuration window

Access: You access the iPIX Camera Configuration window from the Camera Settings for [Device

Name] [Camera name] window, by selecting the Enable iPIX check box, and clicking the iPIX Settings...

button.

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• IPIX View Adjustment

The camera's IPIX functionality is configured by adjusting its IPIX view field, indicated by a green ellipse in the preview image, so it encloses the actual image ar ea of the “fish eye” lens.

You do this by specifying a number of values which will be used by the IPIX technology f o r converting the elliptic image into an ordinary rectangular image.

You are able to set the ellipse's X-radius, Y-radius, X-center, and Y-center, either by specifying the required values directly in the four fields, or by using the following buttons to adjust the ellipse:

Button Description

R- Decreases the radius of the IPIX view field.

The ellipse's horizontal (X) and vertical (Y) radiuses are changed at the same time, keeping the aspect ratio.

R+ Increases the radius of the IPIX view field.

The ellipse's horizontal (X) and vertical (Y) radiuses are changed at the same time, keeping the aspect ratio.

Rx- Decreases the horizontal (X) radius of the ellipse.

Rx+ Increases the horizontal (X) radius of the ellipse.

Ry- Decreases the vertical (Y) radius of the ellipse.

Ry+ Increases the vertical (Y) radius of the ellipse.

X- Moves the ellipse to the left.

X+ Moves the ellipse to the right.

Y- Moves the ellipse up.

Y+ Moves the ellipse down.

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• Previewing the IPIX View

You are able to toggle between previewing the ”fish eye” view and the IPIX-rendered view, i.e. the original elliptic view as well as the ”r;flattened” rectangular view resulting from applying the IPIX algorithm according to your specified values. To toggle between the two different types of preview, click the Toggle Preview button. When previewing the IPIX-rendered view, the following navigation buttons become available for moving around within the preview image area:

Moves the IPIX-rendered view up and to the left

Moves the IPIX-rendered view up

Moves the IPIX-rendered view up and to the right

Moves the IPIX-rendered view to the left

Moves the IPIX-rendered view to its home position

Moves the IPIX-rendered view to the right

Moves the IPIX-rendered view down and to the left

Moves the IPIX-rendered view down

Moves the IPIX-rendered view down and to the right

Zoom out (one zoom level per click)

Zoom in (one zoom level per click)

Ceiling Mounted Cameras

If the camera is mounted on a ceiling, you can adjust the behavior of the navigation buttons to reflect this by selecting the Ceiling Mount check box.

Setting a View as Home Position

When previewing the IPIX-rendered view, you are able to set a particular position in the IPIXrendered view as the camera's PTZ home position: Navigate to the required position, using the navigation buttons, then click the Set View as Home Position button.

• Image Resolution

Image resolution values are automatically displayed in the lower part of the window, next to the navigation buttons. When using IPIX, image resolution will automatically be set to the highest available resolution.

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Camera Name and Number Window

The Camera Name and Number window lets you edit the name of a selected camera, and, if required, assign a shortcut number to the selected camera.

Access: You access the Camera Name and Number window from the Administrator window's device

Manager section: Right-click the name of the required camera, then select Edit from the menu that

appears:

The Camera Name and Number window contains two fields:

Field Description

Camera Name

Camera Number

Displays the name of the camera. If required, you are able to overwrite the existing camera name with a new one.

Users of the scname can take advantage of a range of keyboard shortcuts, some of which let the users toggle between viewing different cameras. Such shortcuts include numbers, which are used to identify each camera. Each camera's shortcut number is specified in the Cam Number field.

It is highly recommended that you use a unique camera shortcut number for each camera.

Note: Camera shortcut numbers are only used in the scname. In other applications, such as the NetGuard, the camera shortcuts cannot be used.

Tip: More information about using keyboard shortcuts in the scname is

available in Using Standard Keyboard Shortcuts.

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Audio Source Administration

Important Information about Using Audio

If you use audio sources (i.e. microphones and/or speakers) on your NetDVMS system, note the following:

• Only audio from microphones is recorded: Onl y in coming audio, i.e. audio recorded by

microphones attached to cameras, is recorded. Outgoing audio, i.e. what NetGuard-EVS operators say when they talk through speakers attached to cameras, is not recorded.

• Audio from microphones is recorded even when video is not: When a microphone is enabled (see

Microphone Settings Window), audio from the microphone will be recorded whenever the associated

camera is online (i.e. transmitting data to NetDVMS; see regardless whether video from the camera is being recorded or not.

Depending on your cameras’ recording settings, this may mean that when you play back recordings, you may find that there are periods for which you only have audio recordings. This will also be the case for exported recordings if audio has been included in the export.

Camera/Alert Scheduler Window),

• Audio recording affects video storage capacity: When a microphone is enabled, audio is

recorded to the associated camera’s database. This will affect the database’s capacity for storing video. A camera’s database can contain a maximum of 40 GB or 600,000 records. It is thus important to bear in mind that the maximum limit of the database is likely to be reached earlier if recording audio and video than if only recording video.

o Example: If using MPEG4, each one-second video GOP (Group Of Pictures) will be stored

in one record in the database. Each second of audio will also be stored in one record in the database. When this is the case, the database’s video storage capacity will be reduced to a maximum of 300,000 records, because half of the database’s total maximum of 600,000 records will be used for storing audio.

o Example: If using MJPEG, audio is stored in one record for every JPEG for as long as the

audio block size does not exceed the time between the JPEGs. The database’s video storage capacity can thus in extreme cases be reduced to a maximum of 300,000 records, because half of the database’s total maximum of 600,000 records will be used for storing audio. If using very high frame rates, where there is less time between each JPEG, a smaller portion of the database will be used for storing audio records, and consequently a larger portion will be available for storing video.

Thus, a camera database’s maximum video storage capacity may in some cases be halved when an associated audio source is enabled.

Note: Above examples are simplified. Since databases also have a maximum limit of 40 GB of data, the exact available video storage capacity will also depend on GOP/JPEG and audio kilobyte size.

Tip: The Archiving feature enables you to store recordings beyond the capabilities of cameras’

databases.

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Microphone Settings Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Microphone Settings window lets you change basic settings for a microphone.

Access: You access the Microphone Settings window from the Administrator window: Selecting a

microphone in the Administrator window's Device Manager section, then click the Settings button.

• Device name: Displays the name of the microphone. If required, you are able to overwrite the

existing microphone name with a new one.

• Enabled: Lets you enable/disable use of the microphone.

Tip: You can also enable/disable a microphone in the Administrator window: right-click the

required microphone in the Administrator window's Device Manager section, the select Disable or

Enable from the menu that appears. Note: On some devices, a microphone can also be enabled/disabled on the device itself,

typically through the device's own configuration web page. If a microphone on a device does not work after enabling it in the Administrator application, you should thus verify whether the problem may be due to the microphone being disabled on the device itself.

Speaker Settings Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Speaker Settings window lets you change basic settings for a speaker.

Access: You access the Speaker Settings window from the Administrator window: Selecting a speaker in

the Administrator window's Device Manager section, then click the Settings button.

• Device name: Displays the name of the speaker. If required, you are able to overwrite the

existing speaker name with a new one.

• Enabled: Lets you enable/disable use of the speaker.

Tip: You can also enable/disable a speaker in the Administrator window: right-click the

required speaker in the Administrator window's Device Manager section, the select Disable or

Enable from the menu that appears. Note: On some devices, a speaker can also be enabled/disabled on the device itself, typically

through the device's own configuration web page. If a speaker on a device does not work after enabling it in the Administrator application, you should thus verify whether the problem may be due to the speaker being disabled on the device itself.

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Recording Server Service Management

Using the Recording Server Manager

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Recording Server service is a vital part of the surveillance system; video streams are only transferred

to NetDVMS while the Recording Server service is running. The Recording Server Manager informs you about the state of the Recording Server service, and lets you

easily manage the service. In the notification area of you desktop you can see an icon that indicates whether the Recording Server

service is running or not. If it is running, the right side of the icon is green, and if it is not running, it is red. By default it is running.

Tip: The notification area is occasionally also known as the system tray. It is usually located in the far

right of your Windows taskbar.

The Recording Server Manager icon in the notification area of your desktop.

The Recording Server Manager icon

can be either green or red

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By right-clicking the icon you can start and stop the Recording Server service, view log files, etc.

• Start the Recording Server

To start the Recording Server service, do the following:

1. Right-click the notification area's Recording Server icon.

2. In the menu that appears, select Start Recording Server Service.

3. The icon in the notification area changes to green.

• Stop the Recording Server

To stop the Recording Server service, do the following:

1. Right-click the notification area's Recording Server icon.

2. In the menu that appears, select Stop Recording Server Service.

3. The icon in the notification area changes to red.

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• Open the NetDVMS Application

If you right-click the notification area's Recording Server icon and select Open Administrator, the NetDVMS Application will open.

• Show the System Status

If you right-click the notification area's Recording Server icon and select Show System Status or if you double-click on the Recording Server icon in the notification area, the Status window appears.

It lets you view the status of the image server(s) and the cameras connected to it/them. The status of each server/camera is indicated by a color code:

• Green indicates that the server or camera is running correctly.

• Gray indicates that the camera (not the server) is not running. Typically, a camera will be

indicated by gray in the following situations:

o the camera has been set offline in the Camera Alert Schedular window. o the Recording Server service has been paused from the Service Manager window. o the Recording Server service has been stopped. See Stop the Recording Server

previously.

• Red indicates that the server or camera is not running. This may because it has been

unplugged of if there is an error on the network or the hardware. In the Recording Server log file (described in the following) the errors are listed.

By placing your mouse pointer over a camera in the status window, you will see at tool tip that contains information about that particular camera. The tool tip updates approximately every 10 seconds.

• Resolution: Shows the resolution of the camera.

• FPS: Shows frames per second (also knows as "frame rate") currently used by the

camera. The number updates each time the camera has received 50 frames.

• Frame count: The number of frames received from the camera since the Recording

Server was last started.

• Received KB: Shows the number of kilobytes sent the by camera since the Recording

Server was last started.

• Offline: Indicates the number of times the camera has been offline due to an error.

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The Status window with information about the server and the connected cameras.

• Show the Recording Server Log File

If you right-click the notification area's Recording Server icon and select Open Recording Server Log File... the Recording Server Log File will open. For more information about log

files see About Logging

• Show the Image Server Log File

If you right-click the notification area's Recording Server icon and select Open Image Server Log File... the Image Server Log File will open.

For more information about log files see About Logging

• Open the Build-in Help System

If you right-click the notification area's Recording Server icon and select Administrator Help, you open the built-in help system. See Using the Built-in Help System.

• About NetDVMS

If you right-click the notification area's Recording Server icon and select About... you will see a small window that contains information about your NetDVMS Application. An important piece of information in the window is the version number of your NetDVMS Application. It can be useful to know the version number in case you require support from your vendor.

• Exit the Recording Server Manager

You can exit the Recording Server Manager by right-clicking the notification area's recording server icon and select Exit Recording Server Manager.

Tip: To re-open the Recording Server Manager, go to your Windows' start menu and

choose All Programs>Startup>NetDVMS Recording Server Manager.

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Service Manager Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Service Manager window lets you pause/resume the Recording Server service. Pausing the service is

necessary in order to access some features, such as configuration of PTZ (Pan/Tilt/Zoom) cameras.

Access: You access the Service Manager window by clicking the Service Manager... button in the

Administrator window.

• Pausing the Recording Server Service

To pause theRecording Server service, click the Pause button.

IMPORTANT: While the Recording Server service is paused, no video or audio will be available; neither for live viewing, nor for recording.

• Resuming the Recording Server Service

When the service is paused, the Service Manager window closes. The next time you open it, the Pause button will have changed to Resume. Simply click the Resume button to resume

theRecording Server service:

Tip: The service is automatically resumed when you exit the Administrator application.

• What to Do if the Recording Server Service is Stopped

If the Service Manager window informs you that the recording server is stopped, the Recording Server service has been stopped (as opposed to paused) outside the Administrator application.

You are able to start a stopped Recording Server service through the Recording Server Manager

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Scheduling

Camera/Alert Scheduler Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Camera/Alert Scheduler window lets you specify when each camera should be online. A camera is

online when it is transferring images to the NetDVMS server for processing. IMPORTANT: The fact that a camera is online (i.e. transferring images to the NetDVMS server) will not

necessarily mean that images from the camera are recorded (i.e. stored in the camera’s database on the NetDVMS server). Image storage settings for individual cameras are specified in the Camera Settings for

[Device Name] [Camera Name] Window.

You are able to specify whether cameras should be online within specific periods of time, or whether they should start and stop transferring images when specific events occur within specific periods of time. You are also able to specify when the camera should speedup recording and if e-mail alerts or SMS alerts should be triggered if motion is detected during specific periods of time. If using PTZ cameras with patrolling, you are furthermore able to specify if certain patrol schemes should be used during specific periods of time.

By default, cameras added to NetDVMS will automatically be online, and you will only need to modify the Camera/Alert Scheduler window's settings if you require cameras to be online only at specific times or events, or if you want to use specific alerts or PTZ patrol schemes. Note, however, that this default may be changed by clearing the General Settings window box: If the check box is cleared, subsequently added cameras will not automatically be online, in which case online schedules must be specified manually.

Access: To access the Camera/Alert Scheduler window, click the Scheduler... button in the

Administrator window

's Create Default schedule for new cameras check

Camera/Alert Scheduler window

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Administration

Boxes

The Camera/Alert Scheduler Window features the following fields and check boxes:

Field, Check Box

Camera Lets you select a particular camera, for which to specify or view a

Mode Select whether to add or delete periods in the calendar section:

Description

schedule in the window's calendar section. Note: Always verify that you have selected the required camera in

the list; even though schedules displayed in the calendar section may look—and indeed sometimes be—similar, the displayed schedule refers specifically to the selected camera.

• Set: Add periods. May also be used to overwrite existing

periods.

• Clear: Delete existing periods.

Online Check the Online box when you want to set or clear online periods

for the selected camera.

Speedup Check the Speedup box when you want to set or clear when the

camera should always/never speedup recording. Note: The Speedup check box is only available if you have enabled

speedup in the Camera Settings for [Device Name] [Camera Name]

window.

E-mail Check the E-mail box when you want to set or clear periods with e-

mail alerts for the selected camera. Such e-mail alerts can automatically be sent to one or more

recipients when motion is detected or specific events (see About

Input, Events & Output ...) occur.

Note: In order to be able to use e-mail alerts, the e-mail alert feature must have been set up in the E-Mail setup window.

SMS Check the SMS box when you want to set or clear periods with SMS

(mobile phone text message) alerts for the selected camera. Such SMS alerts can automatically be sent to one or more recipients

when motion is detected or specific events (see About Input, Events

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& Output ...) occur.

Note: In order to be able to use SMS alerts, the SMS alert feature must have been set up in the SMS settings window.

Patrolling Check the Patrolling box when you want to set or clear periods with

patrolling for a selected PTZ (Pan/Tilt/Zoom)camera. Note: The Patrolling box is only available if you have selected a PTZ

camera for which at least one patrol scheme has been set up.

Start event When you set an Online period, you will be asked whether you want

the selected camera to transfer images to the NetDVMS software continuously within the specified period (Always), or only when an event occurs within the specified period (On Event).

If using On Event, the Start event list lets you select the required start event.

Note: The use of event-based online periods requires that events have been defined. Read more about events in About Input, Events

& Output ...

Stop event When you set an Online period, you will be asked whether you want

the selected camera to transfer images to the NetDVMS software continuously within the specified period (Always), or only when an event occurs within the specified period (On Event).

If using On Event, the Stop event list lets you select the required stop event.

Note: The use of event-based online periods requires that events have been defined. Read more about events in About Input, Events

& Output ...

Patrol scheme

When you set a Patrolling period for a PTZ camera with patrolling, the Patrol scheme list lets you select the required patrol scheme.

Note: The Patrol scheme list is only available if you have selected a PTZ camera for which at least one patrol scheme has been set up.

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• Camera/Alert Scheduler Window's Calendar Section

The Camera/Alert Scheduler window's calendar section lets you specify exact periods of time for each option for each camera selected in the window's Camera list.

Set and Clear Modes

Depending on your selection in the Mode list, you Set or Clear periods in the calendar. Your selection is indicated by your mouse pointer turning into either a pencil (Set) or an eraser (Clear) when inside the calendar section.

Mouse pointer turns into pencil (Set) or eraser (Clear) when inside calendar section

Zoom Feature

When placing your mouse pointer inside the day band in the top part of the calendar section you get access to the calendar's zoom feature.

With the zoom feature you are able to toggle between the calendar's default seven-day view and a single-day view.

The single-day view provides you with five-minute interval indications, allowing you to specify periods precisely.

Calendar's zoom feature allows you to toggle between seven-day and single-day views

• How to Set or Clear Periods in the Calendar

To set or clear a period in the Camera/Alert Scheduler window's calendar section, simply click at the required start point in the calendar, and drag to set/clear a period (depending on whether you have selected Set or Clear in the window's Mode list).

Good to Know when You Set Online Periods

When you set an Online period, you will be asked whether you want the selected camera to transfer images to the NetDVMS software continuously within the specified period (Always), or only when an event occurs within the specified period (On Event).

The Online Method window where you specify at what occasion the camera should be online.

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If using On Event, remember to specify required start and stop events in the Start event and Stop event lists.

Good to Know when You Set Patrolling Periods

When you set a Patrolling period, you may be able to select between several patrol schemes. This will depend upon how many patrol schemes have been specified in the

Setup PTZ Patrolling window

You select the required patrol scheme from the Patrol scheme list, located below the calendar section. If you set patrolling periods with different patrol schemes immediately following each other in time, changes between patrolling schemes will be indicated by a thin vertical line (see also Colored Bars in the following).

Note: The Patrol scheme list is only available if you have selected a PTZ camera for which at least one patrol scheme has been set up.

Colored Bars

The calendar uses colored bars to indicate active periods for each option (Online, E-mail, SMS, etc.):

• In the Online bar, active periods are indicated in either pink or yellow:

• Pink (•) indicates that the selected camera is continuously transferring

images to the NetDVMS software.

• Yellow (•) indicates that the selected camera transfers images to the

NetDVMS software when a specified event occurs.

• In the Speedup bar, active periods are indicated by olive green (•).

• In the E-mail bar, active periods are indicated in blue (•).

• In the SMS bar, active periods are indicated in green (•).

• In the Patrolling bar, active periods are indicated in gray (•). Changes between

patrolling schemes are indicated by a thin vertical line. Note that the Patrolling bar is only available if you have selected a PTZ camera for which patrolling has been set up.

Tip: When several patrol schemes are in use, you are able to see which patrol scheme is used for a particular period: Click the relevant section of the gray bar; the name of the patrol scheme in question will appear in the Patrol scheme list, located below the calendar section.

Colored bars indicating active periods

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• Camera/Alerts Scheduler Window's Copy and Paste

Buttons

Button Description

Copy Schedule

Lets you copy the schedule displayed in the calendar section. When used in combination with the Paste Schedule button,

you are able to quickly re-use schedules from one camera to another.

Paste Schedule

Lets you paste a copied schedule for use with the selected camera.

The same copied schedule can be pasted to several cameras simply by selecting, and pasting to, one camera after the other.

Tip: If you want to use a schedule for all cameras, specify a schedule for one camera, then use the Copy and Paste to All button to copy the schedule and paste it to all cameras in one go.

Copy and Paste to

Lets you copy the schedule displayed in the calendar section and paste it to all cameras in one go.

All

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General Settings

General Settings Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The General Settings window lets you manage a variety of settings, such as user rights, e-mail and SMS

settings, logging, etc.

Access: To access the General Settings window, click the General Settings... button in the

Administrator window

The General Settings window is divided into a number of sections:

• Administrator Settings

The Administrator Settings section lets you password protect access to the Administrator application.

When the Enable Protection check box is selected, users must supply the administrator password in order to be able to access the Administrator application, and in order to be able to use any of the features to which access has been restricted.

Changing the Administrator Password

To change the administrator password, click the Change Password... button to open the Change

Password window.

When an administrator password is in use, users accessing the Administrator application, or wishing to use protected features, must type the administrator password in the window before access is granted.

• Manual Start Recording Settings

In the Manual start recordings settings section you can enable the possible to manually start recording in the NetGuard-EVS.

Select the check box Enable manual start recording to enable manually start of recording. In the Default duration of manual recording [secs.]: field you can specify the number of seconds

the recording should last. Note that the minimum number of seconds you can specify is 30. The Maximum duration of manual recording [secs.]: field is reserved for future usage.

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• Patrolling Settings

Note: Settings in this section are relevant only if you are using PTZ cameras for which patrolling has been set up.

The regular patrolling of PTZ cameras may be interrupted, either manually or when a particular event occurs. The Patrolling settings section lets you specify how many seconds should pass before the regular patrolling is resumed after a manual or event-based interruption. Default is 30 seconds.

The settings in this section will apply for all installed PTZ cameras. IMPORTANT: Users of the NetGuard-EVS are—in addition to manual control—able to stop a

selected PTZ camera's patrolling entirely. This takes place through a context menu in the NetGuard-EVS view. Therefore, for NetGuard-EVS users, the number of seconds specified in the Patrolling settings section does only apply when users manually control a PTZ camera; not when users stop a PTZ camera's patrolling entirely. When NetGuard-EVS users stop a PTZ camera's patrolling entirely, the camera's patrolling will resume only when the NetGuard-EVS user selects to resume it.

Tip: PTZ patrolling for individual PTZ cameras is configured in the Setup PTZ Patrolling window.

• Logfile Settings

The Logfile Settings section lets you specify where to keep the general log files containing information about activity in the Administrator and recording server, and how long for.

Separate log files are generated for the Administrator and recording server service.

Logfile Path

By default, the Administrator and recording server log files are stored in the folder containing the NetDVMS software.

To specify another location for your log files, type the path to the required folder in the Logfile Path field, or click the browse button next to the field to browse to the required folder.

Days to Log

A new log file is created every day. A log file older than the number of days specified in the Days to log field is automatically deleted. By default, the log file will be stored for five days.

To specify another number of days, simply overwrite the value in the Days to log field. The current day's activity is always logged, even with a value of 0 in the Days to log field. The

maximum number of days to log is 9999.

Tip: Read more about NetDVMS logging in About Logging.

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• Event Recording Settings

As opposed to the general log files, which contain information about activity on the surveillance system itself, event log files contain information about registered events (for more information about events, see About Input, Events & Output ...

The Event Recording Settings section lets you specify where to keep event log files, and for how long.

Event log files should be viewed using the NetGuard-EVS

or Viewer:

• NetGuard-EVS: In the Browse tab's Alerts section, select the required event, then click

the Get List button to see when the event in question was detected.

• Viewer: Select the Viewer’s Alarm Overview control panel, then click the Events button

to view the events log.

Path

By default, event log files are stored in the folder containing the NetDVMS software. To specify another location for your log files, type the path to the required folder in the Path field,

or click the browse button next to the field to browse to the required folder.

Days to Keep

A new event log file is created every day. Event log files older than the number of days specified in the Days to keep field are automatically deleted. By default, event log files will be stored for five days.

To specify another number of days, simply overwrite the value in the Days to keep field. The current day's activity is always logged, even with a value of 0 in the Days to keep field. The

maximum number of days to log is 9999.

Tip: Read more about NetDVMS logging in About Logging.

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• Advanced

The Advanced section lets you specify a number of additional settings:

Check Box Description

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Don't send email on camera failures

Don't send SMS on camera failures

Start cameras on remote live requests

Create default schedule for new cameras

If selected, no e-mail alerts will be sent if NetDVMS loses contact with a camera. Otherwise, e-mail alerts will, provided the e-mail alert feature has been enabled in

the E-Mail setup window, automatically be sent if NetDVMS loses contact with a camera, regardless of any e-mail alerts periods defined in the Camera/Alert

Scheduler window.

If selected, no SMS alerts will be sent if NetDVMS loses contact with a camera. Otherwise, SMS alerts will, provided the SMS alert feature has been enabled in the

SMS settings window, automatically be sent if NetDVMS loses contact with a

camera, regardless of any e-mail alerts periods defined in the Camera/Alert

Scheduler window.

Cameras may be stopped, for example because they have reached the end of an online schedule, in which case NetGuard and NetGuard-EVS users will not be able to view live images from the cameras.

However, if Start cameras on remote live requests is selected, NetGuard and NetGuard-EVS users will be able to start the camera in order to view live video from the camera.

If selected (default), a schedule specifying that the camera is always online (i.e. transferring images to NetDVMS) will automatically be created in the Camera/Alert

Scheduler window. The automatically created schedule can be edited manually at

any time. If not selected, no schedule will automatically be created; meaning that the camera

will not automatically be transferring images to NetDVMS. When required, schedules can be added manually in the Camera/Alert Scheduler window.

• Email Settings

Clicking the Email Settings... button opens the E-Mail setup window, in which you enable and configure the use of e-mail alerts.

• SMS Settings

Clicking the Sms Settings... button opens the SMS settings window configure the use of SMS (mobile phone text message) alerts. Note: Use of the SMS alert feature requires that an external Siemens TC-35 GSM modem has been attached to a serial port on the computer running the NetDVMS software.

, in which you enable and

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Change Password Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The Change Password window lets you change the administrator password for your NetDVMS solution.

Access: To access the Change Password window, click the Change Password... button in the General

Settings window.

• How to Change the Administrator Password

To change the administrator password, do the following:

1. Specify the current administrator password in the Old password field

2. Specify the new administrator password in the New password field

3. Repeat the new administrator password in the New password (confirm) field

4. Click OK.

E-Mail Setup Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. The E-Mail setup window lets you enable and configure the use of e-mail alerts. Such e-mail alerts can

automatically be sent to one or more recipients when motion is detected or specific events (see

Input, Events & Output ...) occur.

By default, SMTP (Simple Mail Transfer Protocol) is used when sending e-mail alerts. Compared with other mail transfer methods, SMTP has the advantage that you will avoid automatically triggered warnings from your e-mail client when an e-mail alert is to be sent. Such automatically triggered warnings may otherwise inform you that your e-mail client is trying to automatically send e-mail messages on your behalf.

About

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The E-mail setup window

Access: To access the E-Mail setup window, click the Email Settings... button in the General Settings

window.

• Enabling E-Mail Alerts

You enable the use of e-mail alerts separately for the Recording Server and—if applicable—the

Viewer application:

Note: When enabling e-mail alerts, also consider the e-mail alert schedules configured for each camera in the Camera/Alert Scheduler window.

• Enable E-Mail (Recording Server):

Select check box to enable the use of e-mail alerts when the Recording Server is running. E-mail alerts will then be sent when the following conditions apply:

o the Recording Server is running o motion is detected or an event, for which the sending of an e-mail alert has been

defined, occurs

o motion is detected or the event occurs within a period of time for which an e-mail

alert schedule has been defined

• Enable E-Mail (Viewer):

Select check box to enable the use of e-mail alerts in the Viewer application. In effect, this will display the E-Mail Report button in the Viewer's toolbar, enabling users to send evidence via e-mail. If you clear the check box, the E-Mail Report button will not be available in the Viewer's toolbar.

Use of the e-mail feature is only possible when the Viewer is run on the surveillance system server itself; not in a Viewer exported with video evidence.

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• Specifying Recipients

You specify the e-mail addresses to which e-mail alerts should be sent in the Recipient(s) field. If specifying more than one e-mail address, separate the e-mail addresses with semicolons

(example: [email protected];[email protected];[email protected]). Note: If e-mail alerts are enabled for the Viewer, the content you specify in the Recipient(s) field

will appear as the default value in the Viewer's dialog for sending evidence via e-mail. Users will be able to overwrite this default value.

• Specifying Sender Settings

Specify sender information in the following fields:

• Sender e-mail address: Type the e-mail address you wish to appear as the sender of

the e-mail alert.

• Outgoing mail (SMTP) server name: Type the name of the SMTP server which will be

used for sending the e-mail alerts.

• Server requires login: Select check box if a user name and password is required to use

the SMTP server.

• Username: Field available only when Server requires login is selected. Type the user

name required for using the SMTP server.

• Password: Field available only when Server requires login is selected. Type the password

required for using the SMTP server.

• Specifying Default Subject and Message Texts

Specify default subject and message texts in the following fields:

• Subject text: Specify required subject text for e-mail alerts.

• Message text: Specify required message text for e-mail alerts. Note that camera

information as well as date and time information is automatically included in e-mail alerts.

Note: If e-mail alerts are enabled for the Viewer, the content you specify in the Subject text and Message text fields will appear as default values in the Viewer's dialog for sending evidence via e-

mail. Users will be able to overwrite these default values.

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• Specifying Image and Interval Options

You are able to specify whether e-mail alerts should include images, and how much time should pass between alerts per camera:

• Include Image: Select check box to include images in e-mail alerts. When selected, a

JPG image from the time the triggering event occurred will be attached to each alert email.

• Time btw. mails (minutes): Specify required minimum time (in minutes) to pass

between the sending of each e-mail alert per camera. Examples: If specifying 5, a minimum of five minutes will pass between the sending of

each e-mail alert per camera, even if motion is detected or events occur in between. If specifying 0, e-mail alerts will be sent each time motion is detected or events occur, potentially resulting in a very large number of e-mail alerts being sent. If using the value 0, you should therefore consider the motion detection sensitivity configured for each camera in the Adjust Motion Detection window

• Testing Your E-Mail Alert Configuration

You are able to test your e-mail alert configuration by clicking the Test button. This will send a test e-mail to the specified recipients.

If Include Image is selected, the test e-mail will have a test JPG image attached.

SMS Settings Window

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights. Note: Use of the SMS (mobile phone text message) alert feature requires that an external Siemens TC-

35 GSM modem has been attached to a serial port on the computer running the NetDVMS software. The SMS settings window lets you enable and configure the use of SMS alerts. Such SMS alerts can

automatically be sent to one or more recipients when motion is detected or specific events (see

Input, Events & Output ...) occur.

The SMS settings window

About

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Access: To access the SMS settings window, click the Sms Settings... button in the General Settings

window.

• Enabling SMS Alerts

You enable the use of SMS alerts by selecting the Enable SMS check box. Note: When enabling the use of SMS alerts, also consider the SMS alert schedules configured for

each camera in the Camera/Alert Scheduler window.

• Specifying SMS Alert Settings

Having selected the Enable SMS check box, specify SMS alert settings in the following fields:

• GSM modem con. to: Select port connecting the computer running NetDVMS to the GSM

modem.

• SIM card PIN code: Specify PIN code for the SIM card inserted in the GSM modem.

• SIM card PUK code: Specify PUK code for the SIM card inserted in the GSM modem.

• SMS Central Phone No.: Specify the number of the SMS central to which the GSM

modem should connect in order to send an SMS.

• Recipient Phone No.: Specify the number of the telephone to which SMS alerts should

be sent.

• Message: Specify required message text for SMS alerts. Message text must be no longer

that 100 characters, and must only contain the following characters: a-z, A-Z, 0-9 as well as commas (,) and full stops (.). Note that camera information as well as date and time information is automatically included in SMS alerts.

• Time btw. transmissions: Specify required minimum time (in minutes) to pass between

the sending of each SMS alert per camera. Examples: If specifying 5, a minimum of five minutes will pass between the sending of

each SMS alert per camera, even if motion is detected or events occur in between. If specifying 0, SMS alerts will be sent each time motion is detected or events occur, potentially resulting in a very large number of SMS alerts being sent. If using the value 0, you should therefore consider the motion detection sensitivity configured for each camera in the Adjust Motion Detection window

• Testing Your SMS Alert Configuration

You are able to test your SMS alert configuration by clicking the Test button. This will send a test SMS to the specified recipients.

Note: If the Recording Server service is running, the button will not be available. To make the button available, pause the Recording Server service by clicking the Administrator window's

Service Manager button, then clicking the Pause button. IMPORTANT: No video or audio will be recorded while the Recording Server service is paused.

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Input, Events & Output

About Input, Events & Output ...

Note: Access to features in the Administrator application, including those described in the following, may

require administrator rights.

Input received from a wide variety of sources can be used to generate events in NetDVMS. Events can in turn be used for automatically triggering actions in NetDVMS, such as starting or stopping

recording on cameras, triggering e-mail or SMS notifications, making PTZ cameras move to specific preset positions, making images automatically appear on NetMatrix recipients, etc. Events can also be used for activating output.

Output units can be attached to output ports on many devices, allowing you to activate lights, sirens, etc. from NetDVMS. Such external output can be activated automatically by events, or manually from the / NetGuard-EVS

Types of Events

You specify which types of input should generate which types of events. Basically, four types of events exist:

• On many devices you are able to attach external input units to input ports on the device. Events

based on input from such external input units—typically sensors attached to doors, windows, etc.—are called input events. Some devices also have their own capabilities for detecting motion, for detecting moving and/or static objects, etc. (typically configured in the devices' own software), in which case you are also able to use such detections from the device as input events.

• Input may also be received in the form of TCP or UDP data packages, which can be analyzed and,

if matching specified criteria, used to generate events. Such events are called generic events.

• Events may be based on NetDVMS detecting motion on a camera. Such events are called VMD

(i.e. Video Motion Detection) events.

• Finally, events may be generated manually by users clicking custom-made buttons in NetDVMS.

Such buttons are called event buttons.

Events—whether based on manual input, based on input from external input units/devices' own detections, based on received TCP/UDP data packages, or based on NetDVMS-detected motion—can trigger a wide variety of actions.

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Specifying Input, Events and Output

In NetDVMS, your main entry point for configuration of input, event and output handling is the

Administrator window

• By clicking the Administrator window's I/O Setup... button, you open the I/O Setup window, in

which you are able to specify each individual

• By clicking the Administrator window's Event Buttons... button, you open the Event Buttons

window

activity.

• By clicking the Administrator window's Generic Events... button, you open the Generic Events

window

• By clicking the Administrator window's I/O Control... button, you open the I/O Control window, in

which you are able to example, specify that when motion is detected on a camera (typically specified as a VMD event) a siren should automatically sound (output). If you want users to be able to manually activate output when operating specific cameras, you specify this in the

[Camera Name] window.

Note: Before you specify use of external input and output units on a device, verify that sensor operation is recognized by the device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands. Also check the OnSSINetDVMS release notes to verify that input and output controlled operations are supported for the device and firmware used.

Note: If you are using several NetDVMS servers in your surveillance solution setup, input and output on a specific device should be defined on one of the servers only. Do not define the same input or output on the same device on several servers. This applies even for dedicated I/O devices (see also Using Dedicated

I/O Devices).

input event, VMD event and output.

, in which you are able to specify event buttons for manually triggering events-controlled

, in which you are able to specify generic events.

associate specific events with specific output. This way you can, for

Output Settings for [Device Name]

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Using Dedicated I/O Devices

In addition to IP video camera devices and IP video encoder devices it is possible to add a number of dedicated I/O (input/output) devices to NetDVMS (see I/O devices are supported, refer to the release note.

When such I/O devices are added, input on the I/O devices can be used to generate events in NetDVMS, and events in NetDVMS can be used for activating output on the I/O devices. This means that I/O devices can be used in your events-based system setup in the same way as a camera.

Note: When using some I/O devices it is necessary for the surveillance system to regularly check the state of the devices' input ports in order to detect whether input has been received. Such state checking at regular intervals is called polling. The interval between state checks, called a polling frequency, is specified in the Advanced window. For such I/O devices, the polling frequency should be set to the lowest possible value (one tenth of a second between state checks). For information about which I/O devices require polling, see the release note.

How to Add a Device). For information about which

I/O Setup

I/O Setup Window

Note: Access to features in the Administrator application, including those described in the following, may require administrator rights.

The I/O Setup window lets you define input events, VMD (Video Motion Detection) events and output for devices on your surveillance system.

When events occur, they can trigger one or more actions:

• Input events occur when input from an external input unit is received on a device's input port, for

example when an external sensor detects that a door is opened. Some devices also have their own capabilities for detecting motion, for detecting moving and/or static objects, etc. (configured in the devices' own software; typically by accessing a browser-based configuration interface on the device's IP address), in which case such detections from the device can also be used as input events.

• VMD events occur when NetDVMS detects motion on a particular camera.

• Outputs are used for activating external output units, for example for switching on lights or

sounding a siren.

The I/O Setup window is used for defining which input events, VMD events and outputs should be available on your system.

Input and VMD events can be used for triggering outputs or for triggering various actions on the surveillance system itself, such as for starting or stopping cameras (configured in the Camera/Alert

Scheduler window) or for moving a PTZ camera to a particular preset position (configured in the Event window (for PTZ preset positions on event)

Once you have defined input events, VMD events and outputs, you are able to associate specific input events or VMD events with specific outputs in the I/O Control win

dow, so that, for example, lights are

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switched on when a door is opened or when motion is detected on a camera. Outputs may also be triggered by motion detection on a specific camera—even without a defined VMD event—or manually through the NetGuard-EVS; both are configured in the Output Settings for [Device Name] [Camera

Name] window.

The I/O Setup window

Access: You access the I/O Setup window by clicking the I/O Setup... button in the Administrator

window.

Note: Before you specify inputs and outputs for a device, verify that sensor operation is recognized by the device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands. Also check NetDVMS release notes to verify that input and output controlled operations are supported for the device and firmware used.

• I/O Setup Window's Defined Events List and Buttons

The I/O Setup window features a Defined events list, in which input, output and VMD (Video Motion Detection) events defined for each device are listed.

The window furthermore features a number of buttons for use when adding and configuring the events:

Button Description

Add new event...

Used for defining input events on the device selected in the Defined events list.

Depending on the type of device, you may be able to define one or more input events on the device. Some devices do not support input/output at all. Refer to the release notes for device-specific information.

Devices Capable of Handling One Input Event Only

If the device is capable of handling one input event only, the button will open the Add New Event window (for devices capable of

handling one input event only), in which you define the input event,

and any e-mail or SMS alerts to be associated with it. If you have already defined an input event on a device capable of

handling one input event only, the Add new event... button will not be available when the device is selected in the Defined events list.

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However, if you click the plus sign next to the device in the Defined events list, and select the defined input event, the Add new event... button becomes available for defining timer events (see Timer Events in the following).

Devices Capable of Handling Several Input Events

If the device is capable of handling more than one input event, the button will open the Multiple Input Events window, in which you define which of the device's possible input events should be enabled, and whether any alerts should be associated with enabled input events.

Timer Events

When you click the plus sign next to the device in the Defined events list, and select a defined input event, the Add new event... button becomes available for defining timer events: When clicked, the button will open the New Timer window, in which you are able to specify the settings for timer events.

Timer events are separate events, triggered by the input event under which they are defined. Timer events occur a specified number of seconds or minutes after the input event under which they are defined.

Timer events may be used for a wide variety of purposes; the following are examples only:

• A camera starts based on an input event, e.g. when a door

is opened, a timer event stops the camera after 15 seconds

• A camera starts and the lights are switched on based on an

input event, e.g. when a door is opened, a timer event stops the camera after one minute, and another timer event switches the lights off after two minutes

Add new output event...

Add VMD Event (Motion Detection)

Opens the Add New Output window, in which you are able to specify a name for the required output event, which of the device's output ports to use, and how long to keep the output for.

Lets you add a VMD (Video Motion Detection) event to the device selected in the Defined Events list.

VMD events are events triggered when NetDVMS detects motion on a specific camera, based on the motion detection settings defined in the Adjust Motion Detection window.

Note: In addition to NetDVMS's motion detection, some devices also have their own capabilities for detecting motion (configured in the devices' own software; typically by accessing a browser-based configuration interface on the device's IP address). Events based on motion detected on a device itself are not VMD Events; they are

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input events, since they are based on input from the device. VMD events can be used just like regular input events. For example,

a PTZ (Pan/Tilt/Zoom) camera could move to a specific preset position when a VMD event occurs.

Only one VMD event can be defined per camera. In order to avoid the risk of an excessively high number of VMD

events being generated, a VMD event cannot occur more frequently than every five seconds.

The Add VMD Event (Motion Detection) button works slightly different depending on whether the selected device is a singlecamera device or a multi-camera device, such as a video encoder:

• Single-camera devices: Clicking the Add VMD Event

(Motion Detection) button will instantly add a VMD event to

the selected device, provided a VMD event has not already been defined for the device.

• Multi-camera devices: Clicking the Add VMD Event (Motion

Detection) button will open a simple dialog in which you

select the required camera. This way you are able to define a VMD event for each camera on a multi-camera device.

Edit selected...

Remove selected

Advanced...

Lets you edit the settings for an item selected in the Defined events list.

For devices capable of handling a single input event only, the button will open the Edit Event window (for editing input events).

For devices capable of handling several input events, the button will open the Multiple Input Events window.

If the selected item is a timer event, the button will open the New

Timer window.

If the selected item is an output, the button will open the Edit

Output window.

Lets you remove an event selected in the Defined events list.

Note: The selected event will be removed without further warning.

Opens the Advanced window

, in which you are able to specify network settings to be used in connection with event handling: which ports to use for FTP, alerts and SMTP input/output events as well as which polling frequency to use on devices requiring polling.

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Add New Event Window (Devices With One Input Event)

Note: Access to features in the Administrator application, including those described in the following, may require administrator rights.

The Add New Event window (for devices capable of handling one input event only) lets you specify the settings for an input event on devices capable of handling one input event only.

The Add New Event window (for devices capable of handling one input event only)

Access: You access the Add New Event window (for devices capable of handling one input event only)

by selecting the required device and clicking the Add new event... button in the I/O Setup window. Note that this only applies when the selected device is capable of handling a single input event only. Some devices are capable of handling several input events, in which case a different window, the Multiple Input

Events window, will open when the Add new event... button is clicked.

Note: Before you specify input events for a device, verify that sensor operation is recognized by the device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands. Also check the NetDVMS release note to verify that input-controlled operations are supported for the device and firmware used.

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• Add New Event Window's Fields

The Add New Event window (for devices capable of handling one input event only) contains the following fields:

Field, Check Box

Description

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External sensor connected to

Sensor connected through

Event occurs when input goes

External event name

Read-only field, displaying the name of the device on which the input event is defined.

Lets you select which of the device's input ports the sensor used for the input event is connected to.

Lets you select whether input event should be triggered when the signal on the input sensor rises or falls:

• Low: Trigger input event when the signal on the sensor is falling

• High: Trigger input event when the signal on the sensor is rising

For exact information about what constitutes a falling and a rising signal respectively, refer to documentation for the sensor and device in question.

Lets you specify a name for the input event. Note: Event names must not contain the following characters: < > & ' " \ / : * ? | [

] Note: Some camera devices only support event names of a certain length and/or

with a certain structure. Refer to the camera's documentation for exact details.

Send e-mail if this event occurs

Select check box to send an e-mail alert when the input occurs. Note: In order to be able to use e-mail alerts, the e-mail alert feature must have

been set up in the E-Mail setup window.

Include image from camera

Available only if the Send e-mail if this event occurs check box is selected. Select check box to include an image, recorded at the time the input event is

triggered, in the e-mail alert, then select the required camera in the list next to the check box.

Send SMS if this event occurs

Select check box to send an SMS alert when the input occurs. Note: In order to be able to use SMS alerts, the SMS alert feature must have been

set up in the SMS settings window.

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Multiple Input Events Window

Note: Access to features in the Administrator application, including those described in the following, may require administrator rights.

The Multiple Input Events window is used for devices capable of handling several input events. It lets you define which of the device's possible input events should be enabled, and whether any alerts should be associated with enabled input events.

The Multiple Input Events window

Note: Before you specify input events for a device, verify that sensor operation is recognized by the

device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands. Also check NetDVMS release notes to verify that input and output controlled operations are supported for the device and firmware used.

Access: You access the Multiple Input Events window by clicking the Add new event... button in the

I/O Setup window. Note that this only applies when the device selected in the I/O Setup window is

capable of handling several input events. Some devices are capable of handling a single input event only, in which case a different window, the Add New Event wi

ndow (for devices capable of handling one input

event only), will open when the Add new event... button is clicked.

• Multiple Input Events Window's Fields and Buttons

The Multiple Input Events window contains the following fields and buttons:

Field Description

Input events for device

Available Input Event(s)

Read-only field, displaying the name of the device on which the input events are defined.

Lists available input events for the device, typically with an input event for rising and falling signals on each of the device's input ports.

For exact information about what constitutes the various input events, refer to documentation for the sensors and device in question.

My list contains event related to motion and/or object

detection; what's this? Some devices have their own capabilities

for detecting motion and/or moving/static objects. A motion or