On Networks N300RM User Manual
Easy, Reliable & Secure
N300 WiFi ADSL2+ Modem Router (N300RM)
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
December 2012
202-11208-01
v1.0
N300 WiFi ADSL2+ Modem Router (N300RM)
Trademarks
Brand and product names are trademarks or registered trademarks of their respective holders. Information is
subject to change without notice.
In the interest of improving internal design, operational function, and/or reliability, On Networks reserves the right
to make changes to the products described in this document without notice. On Networks does not assume any
liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Getting Started
Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Position Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Reset Button on the Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
ADSL Microfilters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
One-Line ADSL Microfilter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Two-Line ADSL Microfilter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Cable Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Tips for Connecting to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . 16
Modem Router Setup Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .18
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 18
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Log In to the Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Unsuccessful Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Log Out Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Home Screen (Dashboard). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
EZ Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
WPS Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Chapter 3 Modem Router Setup
Internet Setup (Basic Settings). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ADSL Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Preset Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Wireless Security Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Disable SSID Broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Restrict Access by MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Wireless Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
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N300 WiFi ADSL2+ Modem Router (N300RM)
Consider Every Device on Your Network . . . . . . . . . . . . . . . . . . . . . . . . 31
View or Change Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Change WPA Security Option and Passphrase . . . . . . . . . . . . . . . . . . . 32
Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Use the Modem Router as a DHCP Server . . . . . . . . . . . . . . . . . . . . . .38
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 4 Security Settings
Firewall Rules to Control Network Access . . . . . . . . . . . . . . . . . . . . . . . . .44
Inbound Rules (Port Forwarding) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Outbound Rules (Service Blocking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Firewall Rules to Control Network Access . . . . . . . . . . . . . . . . . . . . . . . . .46
Set Up Firewall Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Set the Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Schedule Blocking and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Set Up Email Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Port Forwarding and Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Port Triggering to Open Incoming Ports. . . . . . . . . . . . . . . . . . . . . . . . . 52
Port Forwarding to Permit External Host Communications . . . . . . . . . . 53
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . .54
Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . .54
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . . .56
Application Example: Making a Local Web Server Public . . . . . . . . . . . 56
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 5 Network Management
Upgrade the Modem Router Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Automatic Firmware Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Check for Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Back Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Internet Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
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N300 WiFi ADSL2+ Modem Router (N300RM)
Wireless Settings and Guest Network (2.4GHz). . . . . . . . . . . . . . . . . . .66
View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Chapter 6 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . .71
Wireless Repeating (WDS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Wireless Repeating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Change the Device Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Chapter 7 Virtual Private Networking
Set Up a Gateway-to-Gateway VPN Configuration . . . . . . . . . . . . . . . . . .82
VPN Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Activate the VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Verify the Status of a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Deactivate a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Use Auto Policy to Configure VPN Tunnels . . . . . . . . . . . . . . . . . . . . . . . .88
Use Manual Policy to Configure VPN Tunnels . . . . . . . . . . . . . . . . . . . . . .91
Chapter 8 Troubleshooting
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Power LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Power LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Ethernet LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
ADSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Internet LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Obtain an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Troubleshoot PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
TCP/IP Network Not Responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Test the LAN Path to Your Modem Router. . . . . . . . . . . . . . . . . . . . . . .99
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 100
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
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N300 WiFi ADSL2+ Modem Router (N300RM)
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Appendix B Notification of Compliance
6
1. Hardware Setup
Getting to know your modem router
1
The N300 WiFi ADSL2+ Modem Router (N300RM) provides you with an easy and secure way to
set up a wireless home network with fast access to the Internet over a high-speed digital
subscriber line (DSL). The modem router has a built-in DSL modem and is compatible with all
major DSL Internet service providers. With your modem router, you can block unsafe Internet
content and applications, and protects the devices (computers, gaming consoles, and so on) that
you connect to your home network.
This chapter explains how to set up your hardware. If you have already set up your modem
router, you can skip this chapter. Chapter 2 explains how to set up your Internet connection.
This chapter contains the following sections:
• Unpack Your Modem Router
• Position Your Modem Router
• Hardware Features
• ADSL Microfilters
• Cable Your Modem Router
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N300 WiFi ADSL2+ Modem Router (N300RM)
Unpack Your Modem Router
Open the box and remove the modem router, cables, and installation guide.
The filter or
splitter provided
depends on the
region.
Filter/splitter
N300 Modem Router
Phone cable
Figure 1. Check the package contents
Power adapter
Ethernet cable
If any parts are incorrect, missing, or damaged, contact your On Networks dealer. Keep the
carton and original packing materials in case you need to return the product for repair.
Position Your Modem Router
The modem router lets you access your network anywhere within the operating range of your
wireless network. However, this distance can vary significantly depending on where you put
your modem router. For example, the thickness and number of walls the wireless signal
passes through can limit the range. For best results, place your modem router:
• Near the center of the area where your computers and other devices operate and
preferably within line of sight to your wireless devices.
• So it is accessible to an
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the modem router and your other devices to a minimum.
• A
way from electrical devices that are potential sources of interference. Equipment that
might cause interference includes ceiling fans, home security systems, microwaves,
computers, the base of a cordless phone or 2.4 GHz cordless phone.
• A
way from any large metal surfaces, such as a solid metal door or aluminum studs.
Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors,
brick, and concrete can also affect your wireless signal.
AC power outlet and near Ethernet cables for wired computers.
When you use multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference.
The recommended channel spacing between
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
Hardware Setup
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N300 WiFi ADSL2+ Modem Router (N300RM)
Hardware Features
Before you cable your modem router, take a moment to become familiar with the front, side,
and back panels and the label. Pay particular attention to the LEDs on the front panel.
Front Panel
The modem router front panel has two buttons and status LEDs.
WPS
Wireless
Internet
ADSL
Ethernet
Power
Figure 2. Modem router front panel
Table 1. Button and LED descriptions
Icon Description
WPS
Wireless
Wi-Fi Protected Setup (WPS) lets you join a secure wireless network without typing the password.
See WPS Method on page 23.
• Solid green.
• Blinking green. WPS connection with WPS-capable device is in process.
• Off. No WPS connection.
You can press the Wireless button to turn the wireless radio off and on.
• Blinking green. Data is being transmitted or received over the wireless link.
• Off. The
A WPS-capable device is connected to the router.
wireless radio is turned off.
Internet
• Solid green. The Internet connection has been established.
• Blinking green.
• Solid red. The
• Off. No Internet connection.
There is traffic on the Internet port.
Internet connection failed.
Hardware Setup
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N300 WiFi ADSL2+ Modem Router (N300RM)
Table 1. Button and LED descriptions (continued)
Icon Description
ADSL • Solid green. You have a DSL connection. In technical terms, the DSL port is synchronized
with an ISP’s network-access device.
• Blinking green.
• Off.
The unit is off or there is no DSL link established.
The modem router is negotiating the best possible speed on the DSL line.
Ethernet
(1-4)
Power/
Check
• Solid green. The LAN port has detected an Ethernet link with a device such as a computer.
• Blinking green. Data is being transmitted or received.
• Off. No link is detected on this port.
• Solid green. Power is supplied to the modem router.
• Blinking green. The
• Solid red. Power-on self-test (POST) failed or a device malfunction has occurred.
• Off. Power is not supplied to the modem router.
router is starting up.
Back Panel
The back panel has the connections shown in the following figure.
RJ-11 ADSL
Internet port
RJ-45 Ethernet
LAN ports (4)
Power On/Off
Power connector
Figure 3. Router, back panel
See Factory Settings on page 103 for information about restoring factory settings.
Hardware Setup
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N300 WiFi ADSL2+ Modem Router (N300RM)
Reset Button on the Side Panel
You can use the Reset button to return the modem router to its factory settings.
Reset button
To reset the modem router:
Use a pin or paper clip to press and hold the Reset button for at least 7 seconds.
For information about the factory settings, see Factory Settings on page 103.
Label
The label on the bottom of the modem router shows the preset WiFi network name and
password, login information, MAC address, and serial number.
Serial number
MAC address
Router login
Preset WiFi
Password
WiFi Network
Name (SSID)
Figure 4. The label shows unique information about your modem
Hardware Setup
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N300 WiFi ADSL2+ Modem Router (N300RM)
ADSL Microfilters
The first time you cable a wireless modem between a DSL phone line and your computer or
laptop, you might not be familiar with ADSL microfilters. If you are, you can skip this section
and proceed to Cable Your Modem Router on page 13.
An ADSL microfilter is a small inline device that filters DSL interference out of standard
phone equipment that shares the same line with your DSL service. Every telephone device
that connects to a telephone line that provides DSL service needs an
filter out the DSL interference. Example devices are telephones, fax machines, answering
machines, and caller ID displays. Not every phone line in your home necessarily carries DSL
service. The need for DSL service depends on the DSL service setup in your home.
Note: Often the ADSL microfilter is in the box with the modem router. If
you purchased the modem router in a country where a microfilter is
not included, purchase the ADSL microfilter separately.
ADSL microfilter to
One-Line ADSL Microfilter
To use a one-line ADSL microfilter:
1. Plug the ADSL microfilter into the DSL line outlet on the wall.
2. Plug your phone equipment into the jack labeled Phone.
The modem router plugs directly into a separate DSL line. If you plug the wireless
modem router into the phone jack, it blocks the Internet connection.
Plugs into DSL line
Figure 5. One-line ADSL microfilter
If you do not have a separate DSL line for the modem, the best thing to do is to use an ADSL
microfilter with a built-in splitter. See Two-Line ADSL Microfilter on page 13. You can also
purchase a separate splitter.
To use a separate splitter:
1. Insert the splitter into the phone outlet.
2. Connect the one-line filter to the splitter
3. Connect the phone to the filter
4. Plug the modem into one of the other outlets in the separate splitter
.
.
.
Hardware Setup
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N300 WiFi ADSL2+ Modem Router (N300RM)
Two-Line ADSL Microfilter
Use an ADSL microfilter with a built-in splitter when there is a single wall outlet that provides
connectivity for both the modem router and your telephone equipment.
To use a two-line ADSL microfilter:
1. Plug the
ADSL microfilter into the DSL outlet on the wall.
2. Plug your phone equipment into the jack labeled Phone.
3. Plug the wireless modem modem into the jack labeled
Plugs into the DSL line
Figure 6. Two-line ADSL microfilter with built-in splitter
ADSL.
Cable Your Modem Router
The installation guide that came in the box has a cabling diagram. This section walks you
through how to cable your modem with detailed illustrations.
To cable your modem:
1. Put an ADSL microfilter between the phone line and the phone as shown here.
illustration shows a two-line ADSL microfilter with a built-in splitter. The phone plugs into
the Phone jack as shown.
The
Line
ADSL
Phone
2. Use the included phone cable with RJ-11 jacks to connect the ADSL port (A) of the modem
router to the ADSL port (B) of the two-line ADSL microfilter.
CAUTION:
Incorrectly connecting a filter to your modem router blocks your DSL
connection.
Hardware Setup
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N300 WiFi ADSL2+ Modem Router (N300RM)
3. Connect the ADSL port of the modem router to the ADSL port of the filter/splitter.
If your modem router and telephone connect to the same phone line, use an ADSL
filter/splitter for every phone line in the house.
4. Add power to the modem router.
a. Connect the power adapter to the router, and plug the power adapter into an outlet.
b. W
ait for the Wireless LED on the front panel to light. If no LEDs are lit, press the
Power On/Off button on the rear panel of the modem router.
Hardware Setup
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N300 WiFi ADSL2+ Modem Router (N300RM)
5. Connect a computer.
You can use an Ethernet cable or connect wirelessly.
• Use the yellow Ethernet cable to connect your computer to an Ethernet port on your
modem.
• Or connect wirelessly by using the preset wireless security settings on the label on
the bottom of the router
.
6. Open a browser
.
The first time that you connect to your modem, the browser automatically displays a modem
routerscreen to help you set up your Internet connection.
If this screen does not display, see the following section, Tips for Connecting to the
Modem Router on page 16.
If you already connected to the modem and used this screen, you are prompted to log in.
See Log In to the Modem Router on page 19.
7. Connect any additional wired computers to your modem router by inserting an Ethernet
cable from a computer into one of the three remaining LAN ports.
Note: To use the modem router on the same network as another router, you
need to change the Device Mode setting to Modem mode. See Change the
Device Mode on page 102.
Hardware Setup
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N300 WiFi ADSL2+ Modem Router (N300RM)
Tips for Connecting to the Modem Router
If the browser cannot display the web page:
• Make sure that the computer is connected to one of the four LAN Ethernet ports or
wirelessly to the modem router.
• Make sure that the modem has full power, and that its Wireless LED is lit.
• Close and reopen the browser to make sure that the browser does not cache the
previous page.
• Browse to http://www.mywifirouter.com (or http://192.168.0.1/index.htm).
• If the computer is set to a static or fixed IP address (this is uncommon), change it to
obtain an IP address automatically from the modem router.
If the modem router does not connect to the Internet:
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly.
2. Contact your ISP to verify that you have the correct configuration information.
Hardware Setup
16
2. Getting Started
Accessing your modem
2
This chapter explains how to access and set up your modem router after you complete cabling
as described in the installation guide and in the previous chapter.
This chapter contains the following sections:
• Modem Router Setup Preparation
• Types of Logins and Access
• Log In to the Modem Router
• Upgrade the Firmware
• Home Screen (Dashboard)
• EZ Setup Wizard
• Join Your Wireless Network
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N300 WiFi ADSL2+ Modem Router (N300RM)
Modem Router Setup Preparation
Before you start the setup process, get your ISP information and make sure the computers
and devices in the network have the settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, change the settings so that it uses
Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
modem router and to check that your Internet configuration is correct. Your Internet service
provider (ISP) should have provided you with all of the information to connect to the Internet.
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer launch the ISP login program on your computer to
access the Internet. When you start an Internet application, your modem router automatically
logs you in. Make sure that you have the following information:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP [rare])
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security that the modem router supports.
Types of Logins and Access
There are separate types of logins that have different purposes. It is important that you
understand the difference so that you know which login to use when.
• Modem router login logs you in to the modem router interface.
• ISP login logs you in to your Internet service. Your service provider has provided you
with this login information in a letter or some other way. If you cannot find this login
information, contact your service provider.
• Wireless network key or password. Your modem router is preset with a unique
wireless network name (SSID) and password for wireless access. This information is on
the label on the bottom of your modem router.
Getting Started
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N300 WiFi ADSL2+ Modem Router (N300RM)
Log In to the Modem Router
The first time that you connect to the modem router, the installation screen displays. After
initial setup, you can log in to the modem router to view or change its settings.
To log in:
1. With an Internet browser
http://192.168.0.1/index.htm).
2. Enter admin for the user name and admin for the password, both in lowercase letters.
Note: As explained in the previous section, the modem router user name
and password are different from the user name and password for
logging in to your Internet connection.
When you log in, if you are connected to the Internet, the Firmware Upgrade Assistant
screen displays so you can upgrade to the latest firmware.
A message displays telling you whether the router discovered a newer version of
firmware.
, browse to http://www.mywifirouter.com (or
o update to the new firmware, click Yes to allow the router to download and install the new
3. T
firmware file from On Networks.
WARNING:
When uploading firmware to the modem router, do not interrupt
the web browser by closing the window, clicking a link, or loading
a new page. If the browser is interrupted, it could corrupt the
firmware.
When the upload is complete, your modem router restarts. The update process typically
takes about 1 minute.
Getting Started
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N300 WiFi ADSL2+ Modem Router (N300RM)
Unsuccessful Login
Do the following if you do not see the login prompt:
1. Check the LEDs on the front of the modem router to make sure that the modem router
is plugged in, its power is on, and the Ethernet cable between your computer and the
modem router is connected to a LAN port.
2. If you connected the Ethernet cable and quickly launched your browser and typed in the
modem router URL, your computer might need a minute or two to recognize the LAN
connection. Relaunch your browser and try again.
3. If you are having trouble accessing the modem router wirelessly, On Networks recommends
that during setup you use an Ethernet cable to connect your computer so that you can log
in to the modem router.
4. If you cannot connect to the modem router, check the Internet Protocol (TCP/IP) properties
in the Network Connections section of your Windows computer Control Panel. They should
be set to obtain both IP and DNS server addresses automatically. See your computer
documentation.
Log Out Manually
The modem router interface provides a Logout command at the bottom of the modem router
menus. Log out when you expect to be away from your computer for a relatively long time.
Upgrade the Firmware
When you log in, if you are connected to the Internet, the Firmware Upgrade Assistant
screen displays so you can upgrade to the latest firmware.
To upgrade the firmware:
1. Click Yes to check for new firmware (recommended). The modem router checks for new
firmware.
2. If no new firmware is available, click No to exit. You can check for new firmware later.
3. If new firmware is available, click Yes to upgrade the modem router with the latest firmware.
After the upgrade, the modem router restarts.
CAUTION:
Do not try to go online, turn off the modem router, shut down the
computer, or do anything else to the modem router until the modem router
finishes restarting and the Power LED has stopped blinking for several
seconds.
You cannot upgrade firmware until you have established your Internet connection as
described in
EZ Setup Wizard on page 22.
Getting Started
20
N300 WiFi ADSL2+ Modem Router (N300RM)
Home Screen (Dashboard)
The modem router interface lets you view or change the modem router settings. The left
column has menus. The main screen is the currently selected menu option.
Language
Figure 7. Dashboard (Home screen)
• EZ Setup Wizard. Specify the language and location, and automatically detect the
Internet connection. See EZ Setup Wizard on page 22.
• WPS Setup. Join the secure WiFi network without typing the password. See Join Your
Wireless Network on page 23.
• Setup tab. Set, upgrade, and check the ISP and wireless network settings of your
modem router. See Chapter 3, Modem Router Setup.
• Security tab. V
objectionable content from reaching your computers. See Chapter 4, Security Settings.
• Management tab.
Management.
• Advanced tab. Set the modem router up for unique situations such as when remote
access by IP or by domain name from the Internet is needed. Using this menu requires a
solid understanding of networking concepts. See Chapter 6, Advanced Settings.
• Other Links. Go to the support site to get information, help, and product documentation.
These links work once you have an Internet connection.
iew and configure the modem router firewall settings to prevent
Administer your modem router and network. See Chapter 5, Network
Getting Started
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N300 WiFi ADSL2+ Modem Router (N300RM)
EZ Setup Wizard
You can log in to the modem router and use EZ Setup to set up your Internet connection.
To use the EZ Setup wizard:
1. From the top of the modem router menu, select EZ Setup to display the following
screen:
2. Select either Yes or No, I want to configure the router myself. If you select No, proceed
to Internet Setup (Basic Settings) on page 26.
3. If you selected
Yes, click Next.
With automatic Internet detection, the EZ Setup Wizard searches your Internet
connection for servers and protocols to determine your ISP configuration.
The EZ Setup Wizard cannot detect a Point-to-Point Tunneling Protocol (PPTP) connection.
If your ISP uses PPTP
described in Internet Setup (Basic Settings) on page 26.
To troubleshoot an unsuccessful Internet connection:
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 8, Troubleshooting. If problems persist, register your product and contact
technical support.
4. If you cannot connect to the modem router, check the Internet Protocol (TCP/IP) properties
in the Network Connections section of your Windows computer Control Panel.
be set to obtain both IP and DNS server addresses automatically. See your computer
documentation.
, you have to set your Internet connection through the screen
.
They should
Getting Started
22
N300 WiFi ADSL2+ Modem Router (N300RM)
Join Your Wireless Network
Choose either the WPS method or the manual method to join your wireless network.
WPS Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its
password. Instead, you press a button or enter a PIN. Some older WiFi equipment is not
compatible with WPS. WPS works only with WPA2 or WPA wireless security.
To use the WPS button on the modem router:
1. Press the
2. Within 2 minutes, use WPS to join the network using one of the following methods:
• If your computer or wireless device has a WPS button, press it.
• On your computer or wireless device, with the software you use to join wireless
networks, select the WPS option, and follow the instructions to connect.
To use the WPS method when you are logged in to the modem router:
1. Select Home > WPS Setup.
2. Click Next.
3. Select either Push Button or PIN Number. With either method, the modem router tries to
communicate with the computer or wireless device, set the wireless security for wireless
device, and allow it to join the wireless network.
4. When the PIN method screen displays, enter the client security PIN.
WPS button on the front of the modem router.
The following screen lets you select the method for adding the WPS client.
When the modem router establishes a WPS connection, the modem router WPS screen
displays a confirmation message.
Getting Started
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N300 WiFi ADSL2+ Modem Router (N300RM)
Manual Method
With the manual method, select the network that you want, and type its password to connect.
To connect manually:
1. On your computer or wireless device, open the software that manages your wireless
connections. This software scans for all wireless networks in your area.
2. Look for your network and select it.
The unique WiFi network name (SSID) and password are on the router label. If you
changed these settings, then look for the network name that you used.
3. Enter the modem router password and click Connect.
Getting Started
24
3. Modem Router Setup
Options on the Setup tab
This chapter contains the following sections:
• Internet Setup (Basic Settings)
• ADSL Settings
• Preset Security
• Wireless Security Basics
• Wireless Setup
• Guest Network
• WAN Setup
• LAN Setup
• Quality of Service (QoS) Setup
3
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N300 WiFi ADSL2+ Modem Router (N300RM)
Internet Setup (Basic Settings)
The Basic Settings screen displays when you select No. I want to configure the Router
myself in the EZ Setup wizard and is also available from the modem router menu. It is where
you view or change ISP information. The fields that display vary depending on whether your
Internet connection requires a login.
Note: Check that the country is set before proceeding with the manual
setup.
To manually set up the Internet connection:
1. Select Setup > Internet Setup.
2. Select Yes or No depending on whether your ISP requires a login.
• Ye
• No. Enter the account and domain names, as needed.
3. Enter the settings for the IP address and DNS server
fine. If you have problems with your connection, check the ISP settings.
4. If no login is required, you can specify the MAC
s. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
. The default DSL settings usually work
Address setting.
Modem Router Setup
26
N300 WiFi ADSL2+ Modem Router (N300RM)
5. Click Apply to save your settings.
6. Click Test to test your Internet connection. If you are not able to connect within 1 minute,
see
Chapter 8, Troubleshooting.
The following descriptions explain all of the possible fields in the Basic Settings screen. The
fields that display in this screen depend on whether an ISP login is required.
Does Your ISP Require a Login? Answer either yes or no.
• When no login is required, these fields display:
Account Name (If required). Enter the account name that your ISP provided. This might
also be called the host name.
Domain Name (If required). Enter the domain name that your ISP provided.
• When your ISP requires a login, these fields display:
Encapsulation. Encapsulation is a method for enclosing multiple protocols. PPP stands
for Point-to-Point Protocol. The choices are PPPoE (PPP over Ethernet) or PPPoA (PPP
over ATM).
Login. The login name that your ISP provided. This is often an email address.
Password. The password that you use to log in to your ISP.
Service Name (If Required). Enter the account name provided by your ISP. This might
also be called the host name.
Connection Mode. By default, this setting is Always On, so that the modem router
automatically connects to the Internet.
Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in
minutes. This determines how long the modem router keeps the Internet connection
active after there is no Internet activity from the LAN. Entering a value of 0 (zero) means
never log out.
Internet IP Address.
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP’s modem router to which your
modem router will connect.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the modem router during login, select this option, and enter the IP address
of your ISP’s primary DNS server. If a secondary DNS server address is available, enter
it also.
Modem Router Setup
27
N300 WiFi ADSL2+ Modem Router (N300RM)
NAT (Network Address Translation). You can enable or disable NAT. If you disable NAT,
you can also disable the firewall. The firewall cannot be disabled when NAT is enabled.
Secured NAT provides a secured firewall to protect the computers on the LAN from attacks
from the Internet, but might prevent some Internet games, point-to-point applications, or
multimedia applications from working. Open NAT provides a much less secured firewall, but
allows almost all Internet applications to work.
Router MAC Address.
Internet port. Some ISPs register the MAC address of the network interface card in your
computer when your account is first opened. They accept traffic only from the MAC address
of that computer. This feature allows your modem router to use your computer’s MAC
address (this is also called cloning).
• Use Default
• Use Computer MAC
of the computer that you are now using. You must be using the one computer that is
allowed by the ISP.
• Use This MAC
Address. Use the default MAC address.
The Ethernet MAC address used by the modem router on the
Address. The modem router captures and uses the MAC address
Address. Enter the MAC address that you want to use.
ADSL Settings
The DSL settings of your wireless modem router work fine for most ISPs. However, some
ISPs use a specific multiplexing method and virtual circuit number for the virtual path
identifier (VPI) and virtual channel identifier (VCI).
If your ISP gave you a multiplexing method or VPI and VCI number, enter the setting:
1. Select Setup >
ADSl Settings:
2. In the Multiplexing Method drop-down list, select LLC-based or VC-based.
3. For the virtual path identifier (VPI) parameter
default is 8 for the U.S. version, 0 for the worldwide version, and 1 for the German version.
4. For the virtual channel identifier (VCI) parameter
The default is 35 for the U.S. version, 38 for the worldwide version, and 32 for the German
version.
5. For DSL Mode, On Networks recommends the default, which is
modem chooses the best modulation for you.
• Click Apply.
Modem Router Setup
, type a number from 0 through 255. The
, type a number from 32 through 65535.
Auto. In Auto mode, the
28
N300 WiFi ADSL2+ Modem Router (N300RM)
Preset Security
The modem router comes with preset security. This means that the Wi-Fi network name
(SSID), passphrase, and security option (encryption protocol) are preset in the factory. You
can find the preset SSID and passphrase on the bottom of the unit.
• WiFi Network Name (SSID) identifies your network so devices can find it.
• WiFi Network Password (Network Key) controls access to your network. Devices that
know the SSID and the passphrase can find your wireless network and connect.
Note: The preset SSID and passphrase are uniquely generated for every
device to protect and maximize your wireless security.
• Security option is the type of security protocol applied to your wireless network. The
security protocol in force encrypts data transmissions and ensures that only trusted
devices receive authorization to connect to your network. The preset security option is
WPA-PSK/WPA2-PSK mixed mode, described in
Wireless Security Options on page 30.
The Wireless Settings screen lets you view and change the preset security settings. If you do
decide to change your preset security settings, make a note of the new settings and store it
in a safe place where you can easily find it.
Wireless Security Basics
Unlike wired network data, wireless data transmissions extend beyond your walls and can be
received by any device with a compatible wireless adapter (radio). For this reason, it is very
important to maintain the preset security and understand the other security features available
to you. Besides the preset security settings described in the previous section, your modem
router has the security features described here and in
• Turn off wireless connectivity
• Disable SSID broadcast
• Restrict access by MAC address
• Wireless security options
Disable SSID Broadcast
By default, the modem router broadcasts its WiFi network name (SSID) so devices can find
it. If you change this setting to prevent the broadcast, wireless devices cannot find your
modem router unless they are configured with the same SSID.
Chapter 4, Security Settings.
Modem Router Setup
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N300 WiFi ADSL2+ Modem Router (N300RM)
Note: Turning off SSID broadcast nullifies the wireless network discovery
feature of some products such as Windows XP, but the data is still
fully exposed to a determined snoop using specialized test
equipment like wireless sniffers. If you allow the broadcast, be sure
to keep wireless security enabled.
Restrict Access by MAC Address
You can enhance your network security by allowing access to only specific computers based
on their Media Access Control (MAC) addresses. You can restrict access to only trusted PCs
so that unknown computers cannot wirelessly connect to the modem router. The wireless
station MAC address filtering adds additional security protection to the wireless security
option that you have in force. The access list determines which wireless hardware devices
are allowed to connect to the modem router by MAC address. See
Settings on page 70 for the procedure.
Advanced Wireless
Wireless Security Options
A security option is the type of security protocol applied to your wireless network. The
security protocol encrypts data transmissions and ensures that only trusted devices receive
authorization to connect to your network. There are several types of encryption: Wi-Fi
Protected Access II (WPA2), WPA, and Wired Equivalent Privacy (WEP). WPA2 is the latest
and most secure, and is recommended if your equipment supports it. WPA has several
options including pre-shared key (PSK) encryption and 802.1x encryption for enterprises. It is
possible to disable wireless security, but that is not recommended. You can view or change
the wireless security options in the Wireless Settings screen. See
page 30.
Wireless Setup on
Wireless Setup
The Wireless Settings screen lets you view or change the wireless network settings. Your
preset modem router has a unique network name and password on the product label. If you
decide to change them, note the new settings and save them in a secure location.
If you use a wireless computer to change the wireless network name (SSID) or security
options, you are disconnected when you click Apply. To avoid this problem, use a computer
with a wired connection to access the modem router.
Modem Router Setup
30
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